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Sofitel Dubai The Palm Resort & Spa

Dubai, United Arab Emirates (DXB)

Hotel + Flight from
WAS
Based on 3767 reviews
Room & Rates
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Sofitel Dubai The Palm Resort & Spa
The Palm Jumeirah, Dubai, United Arab Emirates 111679


Based on 3767 reviews
from Derby, United Kingdom
Submitted on 02-07-2017
I booked the hotel for my honeymoon and stayed for 8 nights. This hotel never ceased to amaze me from pulling up to the lobby to bathing on the beach. To give you a first person insight to this hotel this is what I experienced; Pulled up to the hotel past a security check point and was greeted by a warm prompt service. Our luggage was taken from our taxi and then magically appeared in our room before we even got there. Hot towels and refreshments were provided as we checked in, two key cards g... Read more
from London, United Kingdom
Submitted on 02-04-2017
Excellent hotel in prime location for a relaxing stay in Dubai. Service from all staff was excellent with particular credit to Jagar who provided us with personal attention throughout our stay. Choice of restaurant was good with ability dine in different places each evening.
from
Submitted on 02-03-2017
The hotel was nice, we have been upgraded thanks to my platinium card. During all our stay, the staff took care of us until our departure. When we checked out, the weather was completely stormy, windy, rainy and flooded. Despite they had 2 shuttle bus in the hotel, No one proposed us to arrange a drop off to the aquaventure station because they were not allowed to take our luggage ( only 2 pieces hand luggage) and no taxi were available. We had to walk with the suitcases until the station, 23 mi... Read more
from
Submitted on 02-03-2017
Receptionist is very humble upon check-in. Friendly staff. Welcome drink. Real resort style layout with shadesails for the children play areas & swimming pool facing the beach. Our 2 rooms Koru apartment are big in size and with balconies. Very relaxing. Buggies available from lobby to apartment. Lots of plants even inside the building. Good water features. Shuttle bus available to Dubai Mall & Mall of Emirates or opt for the chauffered with Lexus car. Many restaurants & good food to choose.
from bridge of allan
Submitted on 02-03-2017
Great hotel but negatives first. 1. Paying for anything at the hotel is very expensive and possibly due to the current exchange rate as much as anything else. I guess all 5 star hotels in Dubai will be pretty much the same but £10 for a glass of wine, bottle of beer is expensive! 2. Evening entertainment at the hotel is practically non-existent and what there is, is very limited and very disappointing. 3. The location is at the end of the Palm and is very isolated. The nearest hotel is Atlantis... Read more
from Falkirk, United Kingdom
Submitted on 02-02-2017
Amazing hotel. Fabulous location. Excellent restaurants. New Year's Eve gala was fabulous. The food, the location and the music was out of this world. So well organised - well done to the hotel staff who made this perfect.
from Osijek, Croatia
Submitted on 01-31-2017
During our 1 week stay at the hotel we had lots of fun. People working there are super friendly, providing excellent service and everything is done in timely manner. Food was good, pool is amazing and there is a free shuttle to the biggest shopping malls. Location is perfect and even though our room was overlooking the road, we couldn't hear the traffic. Very impressive interior design. One of the best hotels we have ever stayed in.
from London, United Kingdom
Submitted on 01-30-2017
This resort by Sofitel is beautifully located at the far end of the Jumeirah Palm beside the Atlantis. It has the fresh breeze of the open sea and the calm of the Palm creeks. It also has stunning views of Dubai. The rooms are high spec, a fusion of Arabic classic and modern. Great restaurants, pool, terrace and bar.
from Kuching, Malaysia
Submitted on 01-30-2017
Took my kids to Dubai for the first time. We had a blast! The beach at Sofitel The Palm is great. Lots of swimming pools from the large adult pools to the baby pools with lifeguards watching. Good food. Most of the staff are hardworking & aim to please. We will definitely come back.
from Dubai, United Arab Emirates
Submitted on 01-24-2017
There are only two good things I can say about this hotel - the design of our 2 bedroom apartment was great, and so was the gym. Everything else was appalling - worst hotel I've ever stayed in. Too many bad points to list, but here's a sampler: Valet service sometimes takes up to 20 minutes; on arrival the valet service lost our luggage for almost 2 hours; happy hour drinks are watered down; their chattel list on booking.com states the apartment has an oven, when in fact it is a microwave (wh... Read more
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