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Sheraton Jumeirah Beach Resort

Dubai, United Arab Emirates (DXB)

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Based on 1708 reviews
Room & Rates

Deluxe Room, View

1 King Bed or 2 Twin Beds
Relax - In-room massage available
Entertainment - WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
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Club Room

1 King Bed or 2 Twin Beds
Relax - In-room massage available
Entertainment - Free WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
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Club Room, Sea View

Club Room, Sea View

1 King Bed
Overlooking the sea

Relax - In-room massage available
Entertainment - Free WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
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Junior Suite, Sea View

Junior Suite, Sea View

1 King Bed
Overlooking the sea

Relax - In-room massage available
Entertainment - Free WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
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Junior Suite

Junior Suite

1 King Bed
Relax - In-room massage available
Entertainment - Free WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
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Junior Suite

1 King Bed
Relax - In-room massage available
Entertainment - Free WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
Hide room details
Junior Suite, Sea View

Junior Suite, Sea View

1 King Bed
Overlooking the sea

Relax - In-room massage available
Entertainment - Free WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
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Standard Room, Sea View

1 King Bed or 2 Twin Beds
Overlooking the sea

Relax - In-room massage available
Entertainment - Free WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
Hide room details
Standard Room

Standard Room

1 King Bed or 2 Twin Beds
Relax - In-room massage available
Entertainment - Free WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
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Deluxe Room, Sea View

1 King Bed or 2 Twin Beds
Relax - In-room massage available
Entertainment - Free WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
Hide room details

Club Room, View

1 King Bed or 2 Twin Beds
Relax - In-room massage available
Entertainment - Free WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning
Hide room details

Junior Suite, Sea View

1 King Bed or 2 Twin Beds
Relax - In-room massage available
Entertainment - Free WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning
Hide room details

Club Room, Sea View

1 King Bed or 2 Twin Beds
Relax - In-room massage available
Entertainment - WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning
Hide room details

Junior Suite, View

1 King Bed or 2 Twin Beds
Layout - Separate sitting area
Relax - In-room massage available
Entertainment - WiFi and satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning
Hide room details
Sheraton Jumeirah Beach Resort
Al Sufouh Road, Dubai, United Arab Emirates

Rooms
Make yourself at home in one of the 256 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Dining
Enjoy a meal at a restaurant or in a coffee shop/cafť. Or stay in and take advantage of the hotel's 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Free self parking is available onsite.

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Know Before You Go

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: AED 115 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1600.00
  • New Year's Eve (31 December) Gala Dinner per child: AED 600.00 (from 2 to 12 years old)
  • Tourism fee: AED 20 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Barbecue Grills
  • Beauty Shop/Salon
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Gift Shop on Property
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Private Beach
  • Sauna
  • Shopping
  • Spa Services
  • Steam Room
  • Swim-Up Bar
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1708 reviews
from York, United Kingdom
Submitted on 26-05-2016
We stayed at the hotel for 3 days on return from busy tour in Japan. An excellent and relaxing location as gardens welcoming and right by the beach. Not been in Dubai in May before, it was too hot for us. The hotel overlooks the new Bluewater Marina development which will limit the views when finished. This area will house the new Dubai Eye which we saw being built, what a construction job that is.
from Abu Dhabi, United Arab Emirates
Submitted on 27-05-2016
A hotel which you can find everything in it and some times you will think not leave it... The location is perfect and specialy it is by the end of jbr and you Will not be stuck in the traffic, when you go out of the hotel you will find alot of restaurants. Emirates mall is 15 mins away from the hotel and they have shuttle service to it - timings you can check with concierge. For food you have many choices in the hotel international, Arabic, Italian, snacks and Chinese pretty much every thing yo... Read more
from
Submitted on 28-05-2016
Great location spoilt by poor service. I was with a group of around 20 people staying at the hotel for several days. We were attending a conference at the hotel. In spite of been warned many of the visitors were forced to stay in smoking rooms. The cleaning service was well below what I have come expect when staying in Dubai. My room was never cleaned properly during my 10 day stay. I did discuss my concerns with the director of guest service who promised to address them. This unfortunately did ... Read more
from New York City, New York
Submitted on 29-05-2016
The hotel is very dated. The hallways are dimly lit and the rooms reflect a 1990s style era. The bathrooms are very utilitarian and offer not much luxury. The shower facet is very difficult to operated and someone with arthritis would find it almost impossible to use. The grounds are nice and offer a nice pool and easy access the to beach. The fitness center is also very nice. My room rate included breakfast, which was good. I also paid for the overpriced dinner Buffett which was not worth ... Read more
from Lancaster, United Kingdom
Submitted on 29-05-2016
What a lovely hotel have stayed here previously would recommend to anyone location is ideal. Tram station and eating places nearby. Park for kids and things for adults to do in the evening. Special thanks to all the staff at the hotel and security guards lovely people. Special mention to israr Mohammed from the restaurant looked after us and so did the other staff. Will be back x
from
Submitted on 03-06-2016
Me and my friends could not decide which hotel to pick because there are so many . So happy we made a right decision. Perfect location , private beach , clean one, pool, fun part for kids , few restaurants, lounge bar, very rich breakfast, concierge Kevin who reserved some places for us and had an answer for every question and good nerves too. Every day we got 4 bottles of water for free. You feel safe to leave your things at the beach . Marina is close, you can walk and some shops are close too... Read more
from London, United Kingdom
Submitted on 03-06-2016
We ended up booking this hotel at the 11th hour due to a big mess up with Travel Republic who cancelled our booking with the Habtoor Grand and blaming the hotel citing "overbooking" but that's a different story. We were not sure what to expect when we got here late at night but the moment the doorman opened our taxi door with a big smile and a hearty welcome we knew everything was ok.. But was it..? You can bet your top dollar.. These guys couldn't do enough to make our stay a pleasurable one.... Read more
from Vail, Colorado
Submitted on 05-06-2016
Spent the night during a 2 night stopover before traveling to Nepal. The hotel was on a beautiful beach front location with palm trees scattered around the property. Nice bar right on the beach as well. its a solid 25-30 minutes from the airport but if time is not an issue a great hotel choice.
from Newcastle, United Kingdom
Submitted on 06-06-2016
Stayed for 1 week commencing end May and early June 2016 with my wife and two friends. An older hotel but don't let that put you off. A great location on JBR with beach and garden access. Super friendly and accommodating staff especially all bar and restaurant staff. We only used the buffet restaurant and it was very good and had plenty of choice. Moods bar had a good happy hour every day until 9pm. We also enjoyed the beats in Bliss outdoor bar later in the evening although it was not very busy... Read more
from london
Submitted on 08-06-2016
This hotel is not as modern as others in Dubai but is very tradional. It's one of the cleanest hotels I've ever stayed in. The hotel sits right on the beach not like most hotels in this area. Staff are very polite and helpful. Around the pool the service couldn't have been much better. Perfect for families and couples. The only down side is the rooms don't have balconies we missed being able to have coffee on the balcony in the morning. Otherwise we would stay again. Is near the metro and lots o... Read more
from Budapest, Hungary
Submitted on 22-06-2016
One of the oldest hotels in town - there are surely plenty of newer and more trendy facilities but alltogether still the best deal if you want to have a perfect holiday. Relatively small hotel with friendly atmosphere and undoubtedly with one of the best beach clubs in Dubai - crystal clear ocean, big garden with palm trees and a nice pool with genuine pool bar. Located at the newly opened area called The Beach - plenty of restaurants for all budget and a cozy park where you can walk in the even... Read more
from Dortmund, Germany
Submitted on 22-06-2016
It's my 4. Time to this small but wonderful hotel with fantastic garden and beach front and very central located . Only 1 min to " the walk " in jumeirah where you have lots of restaurants and cafes . Price is acceptable and very clean rooms . Food could be better a little and it was better few years ago
from Dubai, United Arab Emirates
Submitted on 23-06-2016
Room Size - 36sqm, includes all standard amenities plus tea coffee making facility. Bathroom old looking. Resort - huge green lawns, beach cabanas, lots of sunbeds, has 8 food outlets, old pool but clean, beach super clean. Offers watersports activities. One Stop Shop. Overall - i will give it a 7/10 because of the accessibility to jbr walk and as a fully equipped resort. Comment: Hotel needs some renovations and more upkeep. Why stay - on summer you can get a room below aed 450 on regular d... Read more
from Cairo, Egypt
Submitted on 28-06-2016
For Sheraton name i was expecting some more of every thing. The beach has no waves and surrounded by new construction site in front. Or other side of beach. Water is warm and calm. But no visible water sport available on beach. May be due to Ramadan time. Beach seats far from beach. positive: Price is responsible for 5 stars resort. Nice palm trees. Breakfast staff friendly and helpful. Rooms have comfortable beds. Medium size hotel. 15 to 25 minutes drive to Mall of Emirates, Dubai Marina Ma... Read more
from
Submitted on 28-06-2016
The best customer service you can possibly get... the team that worked there was really helpfull... they go extra miles for their customers... there is a guy called anuj tiwari... the best employee they have.. he look after me n my mum so much... very humble guy... definatly needs a promo... highly recommended... there was other employees that were nice too.. like pragesh and israr... however anuj was the best!!! If you do go they will help you and give you correct info...the resort was so nice... Read more
from Arlington, Virginia
Submitted on 03-07-2016
Great location right on the beach. We picked an ocean view to have a better view while in the room, but there's a lot of construction going on across the water which was a bit of a disappointment. Also the hotel is older and only 9 stories tall so there's not much of a view - so don't expect to see much of the Palm Jumeirah nearby. The water at the beach is HOT - stick to the chilled swimming pool where we spent most of the days. Walkability is great - restaurants everywhere.
from
Submitted on 07-07-2016
This hotel offers many activities to enjoy such as playing football, volleyball, table tennis, swimming, gym, private beach, kids club, and water sports. It is located near by The Beach Mall which is full of other great activities beside shopping, restaurants, and coffee shops. Rooms are large and some have balcony overlooking the Arabian Gulf. The only issue may might be is finding a parking lot for your car during high seasons, but the Free valet service will take care of that. Great staff... Read more
from Dubai, United Arab Emirates
Submitted on 07-07-2016
Stayed for 2 nights with family. Good service, nice facilities, but this hotel is very much past its best. Everything is just a little old and overdue a refurbishment. Rooms in particular are quite jaded, although perfectly functional. Breakfast was low average. If you are looking for the glitzy Dubai experience, this is definitely not it. Great location.
from Egypt
Submitted on 10-07-2016
I stayed in this hotel 3 nights (Eid Time). The location is very good. The hotel facilities are somehow old yet satisfying. The receptionist was nice and professional. The room is spacious and clean. Only one thing really annoyed me that is the bathroom. It did not have (Shatafa) this tube next to the toilet for water use and which is widely known that is fatal and always used and asked for by Arab guests. It really shocked me that I am in an Arab country yet the hotel did not how important is t... Read more
from Dubai, United Arab Emirates
Submitted on 10-07-2016
Stayed overnight with fam and friends, had the best assistance from the guys at the reception from check in time til check out =) Will return definitely and recommend too... Room and amenities are also nice.
from Emirate of Dubai, United Arab Emirates
Submitted on 11-07-2016
it has been my second time within almost 7 months and still this time I can bring on the same criticism as before. The hotel rooms need to be refurbished but I knew that. The hotel and its pool area is something which could have been done already. Only the Bliss Bar at the beach with sunbeds offers proper service and a quality which is good. But in Dubai summer time water is too far away and you rather want to be at the pool. The staff in general is still lacking quality of a starwood hotel... Read more
from
Submitted on 12-07-2016
Very clean hotel, we have an excellent service, great food on brekfast and delicious food in restaurant. The hotel has a very good air conditioning throughout the building. Good free wi-fi and very comfortable beds.
from Bognor Regis, United Kingdom
Submitted on 15-07-2016
From the moment we walked through the entrance the level of Customer Service was excellent. This trip was to celebrate our joint birthdays. The duty manager Sanjeer noticed that it was our birthday on the same day, he asked us where we would be dining on the day and what wine we liked. We informed him where we would be dining and when we arrived at the restaurant we had a bottle of wine waiting for us, after our dinner we were both presented with a birthday cake each, plus we were both sang to ... Read more
from
Submitted on 19-07-2016
I went early (around 8:30am) and it was quiet and peaceful. Maybe only 5 or 6 people around the pool. Got busier from 11:30. The pool is a good size, perfect temperature and the loungers are comfortable. The staff were sweet and polite. My only negative is that there are a lot of birds and insects. I've been twice and both times a bird pooped on my towel!! The pool and surrounding area is quite green with grass, trees and flowerbeds. A welcome sight in the desert however an absolute epicentre ... Read more
from Dubai, United Arab Emirates
Submitted on 21-07-2016
My very first time at a resort & my very first time staying at a Sheraton. I decided to have a massage & a facial at the Armonia Spa & it was so relaxing I seriously debated going for another one. The room was really comfortable & the bed oh so comfortable, a bit bigger than some of the standard rooms I've stayed in. I would have to say the highlight of my stay was the fact that staff at the Spa & the hotel were extremely friendly & helpful. It really makes a difference to see smiling faces ... Read more
from Madrid, Spain
Submitted on 25-07-2016
Dubai Marina is one of the most pedestrian-friendly areas in Dubai, specifically ‚??The Walk‚?? at Jumeirah Beach Residence. It offers nearby a walkable and nice promenade with restaurants, caf√©s and also the Beach Mall. One of the most convenient hotels in this area, which is also my favorite, is the Sheraton Jumeirah Beach, with its large garden and its beach and swimming pool. The hotel is not the newest one in the area, but still it offers a comfortable stay, especially I like the beds for... Read more
from County Kerry, Ireland
Submitted on 27-07-2016
Stayed here for 4 nights recently with my boyfriend. Found a very competitive rate online so booked it straight away. The location is excellent beside the walk. There is a private beach. The hotel next door has water sports but it is expensive. The pool area is lovely. Also pool bar is cool. Nice bar in the hotel. We ate in the Chinese resturant one night, it was nice but a little over priced in my opinion. We ate in the Buffett another day. Great food and great value for money at about ‚?¨25 ea... Read more
from Egypt
Submitted on 27-07-2016
For me, when i think of dubai, this is the best Hotel. Very nice and large beach and pool area. Directly on the famous "The walk" in JBR where u have lots of restaurant and nice walking area and walking distant to the marina area which is also have a very nice jogging track and lots of restaurants. The location is just fantastic whether u r in holiday with the beach or in business very close to knowledge village and dubai internet city. What really always impress me is the staff being always hel... Read more
from
Submitted on 02-08-2016
5* Beach resort hotel that has everything. Easy beach access, great pool bar. Sports bar, fantastic Italian restaurant, great Chinese. Food portions very big. Room spotless, service exceptional cannot fault anything. A real pleasure to stay here for 4 days on business trip. Staff very attentive, just wish I had been on holiday.
from
Submitted on 06-08-2016
Great hotel on the Jumeirah beach front...love the location and the hotel..not a skyscraper hotel..... ...great staff...fantastic service. ...nice selection of restaurants....a great place for a mini break and to enjoy the balmy summer nights...sitting outside under the date palms...you can really relax and enjoy the sea and take long walks on beach.
from
Submitted on 07-08-2016
I was extremely pleased with the treatment from the Sheraton JBR Staff. From day one with checking in I see that the service hasn‚??t changed at all since my last stay in 2014 but, it got better. In my mind this staff is the bar of what hotel comfort and service should be. Comfortable like home with facilities that are very accommodating for its guest as well as service and constant concern for the comfort of all it‚??s guest. The Club Room Staff (Arvil Holmes (manager), Kriza, Angelica, John, ... Read more
from
Submitted on 08-08-2016
Once again, the Sheraton Jumeriah Beach has done an excellent job of making my business stay as pleasurable as any individual can get whether business or vacation trip. Got into Dubai in the early am, so no rooms were available at the time, but quickly given Club Lounge access. Now this is when I get excited about this choice of hotel when doing business in Dubai‚?¶Club Lounge‚?¶Home! From the moment I arrived to the Club Lounge, Avril, Eleazar, Mark, Angelina, John, and Kriza quickly reminde... Read more
from Dubai
Submitted on 09-08-2016
The Sheraton JBR is one of the oldest hotels on JBR beach. Dated decor and worn down rooms. Service is substandard. The only saving grace is its location right on the beach, and next to a sprawling shopping mall with plenty of restaurants, shops and a movie theater. Habtoor Grand, and the Le Royal Meridien hotels nearby have better restaurants and entertainment options. JA Ocean View, Moevenpick and Amwaj Rotana are better hotels with nicer rooms.
from Scotland, United Kingdom
Submitted on 11-08-2016
My family and I decided to try Dubai for the first time in August and we weren't disappointed. We had a problem at check in due to our travel agents and the man at reception desk upgraded us to a sea view which was lovely. The weather was roasting but sometimes at night very humid. Couldn't fault the hotel, it was beautiful and the pool area and gardens were lovely. the staff were very kind and helpful. Especially Allam and Genalyn Cruz who couldn't do enough for you. The location was perfect lo... Read more
from Vancouver, Canada
Submitted on 11-08-2016
In a nutshell, it has its own beach connected to the public beach for miles. Its close to many bars and restaurants on JBR. There is an exchange, ATM, Zoom Grocery and access to the Marina Walk in seconds. Now for the bad, the gym, lobby and rooms/bathrooms look like a 2.5 star hotel from 1968. It time for the Sheraton Jumeriah Beach to drastically renovate or sell the property. The food in the club lounge also sit for many hours and the same variety.
from England, United Kingdom
Submitted on 12-08-2016
Stayed here for 2 weeks back in May. From the moment I entered until the moment I left, the staff were very hospitable and happy to help me with anything. The place was very clean and the numerous restaurant options were all amazing. It is located a short walk from the Jumeirah Beach which has numerous alternative restaurant options and makes for a good evening stroll. Would definitely stay again.
from
Submitted on 15-08-2016
What great service!! I have just checked at reception and I must just mention that dealing with Cenalyn Cruz was an absolute treat! She is so willing and happy to help, it's not everyday you come across great staff like her! As always my stay at the Sheraton is a real pleasure. Thank again Cenalyn Cruz.
from
Submitted on 06-09-2016
Stayed here for 5 days,out of 10. Didn't like some of the little things they did.eg said it had kids club but it was just a games room. Plenty of business people having meetings which you sometimes have to walk past to get to the beach or pool. May say it's 5 star but not 5star service.
from
Submitted on 06-09-2016
Experience ok service ok rooms dreary old now beach nice liked staff helpful nothing changed over 3years found a once sparkling light in lobby dirty and drab nothing spent on hotel for some time won't be coming backing afraid
from Hove, United Kingdom
Submitted on 08-09-2016
We booked this hotel at the last minute on a good offer for a birthday celebration. Unfortunately we thought we were booking the Jumeirah Beach Hotel - next to the Burj el Arab as the name is so similar. The location is a bit far from most of the interesting things to see and quite expensive in taxis to get around. You can walk out around local shopping area and along sea front but it's very hot in August to do so - we did it one night and that was enough. There is a lot of building work imm... Read more
from Doha, Qatar
Submitted on 08-09-2016
The Sheraton Jumeirah Beach is a relatively compact resort as opposed to the many others around and that is it's charm. Although it is one of the oldest in that area and it is showing it, it is still a Sheraton.and very guest-oriented. The pool area is a bit dated, so is the pool bar, but there was a lady DJ who played funky music at the Pool Party on Friday afternoon 5-9pm which was so entertaining. Happy hour at the pool is good and the cocktails are tasty, so are the burgers. The cafe in th... Read more
from Petaling Jaya, Malaysia
Submitted on 08-09-2016
This is our first stay here and looks like it won't be the last! There are so many hotels around Jumeirah beach but hubby being an SPG platinum member chose to stay here. There are a few good things to say about this hotel and just a few minor yet tolerable negatives. They have a good beach and a decent pool. Staff everywhere are very friendly especially the staff at the club lounge namely Mark and Eleazar and all the other Asian staff which I couldn't remember all their names. Our room has a sm... Read more
from Kuala Lumpur, Malaysia
Submitted on 10-09-2016
My family including kids aged 3 and 5 spent a night here on staycation while living in Dubai. It was a very pleasant experience. - The service was very good with attentive and genuinely caring staff - The facilities are good, from the beach to the grounds to the kids club - The location is great with access to The Beach and its eating and entertainment options. We stayed on a complimentary night from Starwood SPG but I would also say it is good value for money vs. some of the pricier options a... Read more
from
Submitted on 11-09-2016
My husband and I stayed here for six nights , req an early check in but wasn't available , so waited until just after 12 and was given a key to room 640 which when we walked in had a guest in bed !!! Disgraceful ! Then I was given an upgrade to a " suite" which I refused as it was dark and drabby with two small tiny side windows so I refused and waited for the standard room I booked which was so much better . Great location we went half board food is good sign up as an spg member on line and ge... Read more
from
Submitted on 13-09-2016
We arrived after 12.30am on Monday 5th September and the check in was very easy and professional. We were shown to our room which was on the 3rd floor. We had requested a sea view room and this is what we got. The views were stunning, we could see the Atlantis Hotel in the distance. The gardens and the pool area were very clean and well kept. There were always enough sunbeds and parasols every day for sunbathing. The beach was lovely and the JBW (Jumeirah Beach Walk) was full of restaurant... Read more
from
Submitted on 13-09-2016
Nice hotel on Jumeirah beach. I would rather rate it a 4 star hotel. The beach is good. The breakfast is super. Room cleaning is also on high level. Taking into consideration the high prices of Jumeirah beach hotel, this one could be the most affordable.Just one thing, you need to pay credit on reception, approximately USD 600, which can be returned to you on the day of your check out. This is for mini bar, beach drinks and etc.
from Toronto, Canada
Submitted on 13-09-2016
Awesome location and good people. Lots of birds and trees right on a beautiful beach. Lots of variety of restaurants and food types in the hotel and around the hotel area. Responsive staff and comfortable room.
from Swansea, Wales, United Kingdom
Submitted on 13-09-2016
Nice hotel with a nicer location. Friendly stuff and clean but drinks are a bit expensive so some reason. I would recommenced it to everyone who wants to have a good time at Dubai beach. But unfortunately it is a bit overpriced.
from Westhill
Submitted on 14-09-2016
Just over halfway through our 4 th holiday here. Everything is fantastic and it is great to see a lot of the same staff are still here and some being promoted in different areas of hotel. Moustafa Saad is an absolute gem and it is nice to see him meeting and greeting guests -'power dressed' for the occasion.ū??? The dining room staff - Kevin and his team are so friendly and nothing is too much trouble. It was our wedding anniversary when we arrived and Kevin arranged for a beautiful cake to ... Read more
from glasgow
Submitted on 17-09-2016
Just back from 10 nights here. We had a great time but all drink from water,Fanta to beer was expensive. On arrival we upgraded to club lounge which was well worth the money if you like a few shandys before heading out. The 6 staff in the lounge are outstanding and are a credit to the hotel as nothing was to much trouble for them to do. Thanks to kelvin at the concierge for getting me a dentist when I broke my tooth. Overall a great holiday with the sun not being blocked at all by any of large b... Read more
from London, United Kingdom
Submitted on 18-09-2016
I'm reviewing this hotel based on the other Starwood properties in Dubai, both high end and economy properties. The location is amazing; nestled in between the hotels at Jumeirah beach. Walking distance to all the great restaurants and cafes at "The Walk" and with a private beach. The problem is that Sheraton Jumeirah beach is an old property which doesn't appear to have had much, if any, investment in a long time. The rooms are a good size with good views over the beach and the palm. The... Read more
from Mitcham Surrey
Submitted on 19-09-2016
Stayed here for 7 nights in august. Its one of the order hotels so has it's own gardens and beach section. All other hotels are towers except hilton and ritz The room is nice but bathrooms are outdated We had a huge balcony room in club section which we were upgraded to. Thank you for this to the ms cruz. Pool is small but for a couple break was ok Hotel has no entertainment in the evenings Has a sisha bar and sports bar Breakfast was excellent Location is fantastic for the... Read more
from Lochristi, Belgium
Submitted on 19-09-2016
Great service especially Pool bar Overall good experience Very good personal welcome. Avril, Francesco, Moustafa, Pardaha, Mahendra, Badu, Jay, Sophia, Lilybeth, Gerry, Bakash, John. Nice Bliss Lounge on the beach
from Chester, United Kingdom
Submitted on 21-09-2016
Lovely clean hotel right on beach. Probably one of the older hotels, but all facilities were good. Food excellent with plenty of choice. Staff very helpful. Did have a problem regarding our board basis which took 2 days to sort, but after that all was well. Restaurant staff very attentive and pleasant. Only down side is the building work opposite the hotel. They are building a London eye type construction. There was no noise from the work but spoilt the outlook a little. All in all hotel and sta... Read more
from
Submitted on 23-09-2016
Staff very pleasant & helpful, room spacious, beds so comfortable only negative was being on the road side the cars can be a bit loud when reving up engines. Hotel very clean, pool area was well maintained & clean, plenty staff to pander to your every needs.
from
Submitted on 23-09-2016
I visited this beach for a day access. Price is 220 AED, which seems fair considering you will spend the whole day there. My disappointment started when they told me I could not enter with my Starbucks coffee. No food and drinks allowed from outside. I am sorry but coffee is not food and also unless you can offer a high quality coffee beverage on premise you cannot tell people this is not allowed. If they let me in with my coffee, I can assure you I would have spent much more money on bar food a... Read more
from
Submitted on 24-09-2016
Myself and my sister visited as summer break and it was great! The breakfast had great options, the pool was relaxing and refreshing in the head and finally, the room was ended up with was spectacular, great view over looking the Ocean and the Strip. The location in relation the JBR is ideal, with restaurants on your doorstep. I would like to thank the Porters who were in particular helpful with all of our needs. Thanks for a great stay!
from
Submitted on 26-09-2016
We were the first time with a friend in Dubai and we were very excited. The hotel in which we stayed was perfect. A big compliment in front of the hotel staff, everything we wanted and handled without a problem and always with a smile. We have long we have not met with such a perfect approach. Holiday is just better when you're around him so great staff that will work for you maximum.ū???ū???ū??? Thanks for everything
from
Submitted on 26-09-2016
Fantastic hols again the location of the hotel / beach pool area excellent bedrooms are spacious and very comfortable restaurant the variety of the food very good big thanks to Kevin and his staff for excellent service also to kelvin and is staff excellent service noting to much trouble big thanks to MS crux for arranging our booking in Dec 2016 recommend this hotel why the staff go that extra mile to make your hols SPECIAL
from Portsmouth, United Kingdom
Submitted on 27-09-2016
Nice hotel and the room we moved to 625 had a lovely view! Staff were very helpful and friendly.. Apart from the planet tours lady!!! We moved rooms as when we checked in the room we were given had twins beds, but the reception was very helpful and friendly and moved us to 625 which was a nice room with lovely view. Rooms are ok but a bit dated for a 5 star hotel, although the beds are among the comfiest ive ever had in a hotel! The rest of the hotel is very nice and modern. The Lebanese Restau... Read more
from Abu Dhabi, United Arab Emirates
Submitted on 28-09-2016
The hotel has a good location esp for first timers in Dubai City. JBR and Marina are the best places to see. Walking and seeing around made my stay enjoyable. Had a memorable photos at JBR. Very convenient to transportation and very accessible esp if you would like to take Metro to go to different places. Nice view, with city and beach view. Hotel rooms are clean and nice. Staff are very friendly and accomodating.
from Wolverhampton, United Kingdom
Submitted on 28-09-2016
The Sheraton Jumeriah Beach Resort is an outstanding hotel. When I first stayed there about 18 years ago it was the only hotel on Jumeriah Beach. The hotel was reached by a small road from the airport. Now a 12 lane motorway serves a huge holiday and residential area. A new tram stop is also a short walk away. The Sheraton has superb standards of comfort, customer service and catering. It's gardens and public areas are beautiful. There is a well equipped gym with lovely views of the Arabian Gulf... Read more
from london
Submitted on 05-10-2016
This hotel does not belong to Dubai! Dubai wants to be fashion, high standard, trendy and luxury. This hotel has none!! It's a very old hotel and everything has stayed as it were 30 years ago. The room automation is inexistent, the tiles are broken, the general design is awful, the bathroom is the same as at my grand-ma place. Not even talking about the water pressure... The traffic is terrible near that place, it takes ages for the taxi to reach it. I can't see a single reason to stay there.... Read more
from Michigan City, Indiana
Submitted on 07-10-2016
Ok Loud music especially on the weekend here at this hotel, the place is outdated, no self serve laundry, my laundry cost me $709AED for only one load!! And people were constantly on my balcony. First it was kids from the room next to me then maintenance at 10pm at night time. I walked out on my balcony to find hotel staff on my balcony. When notifying the manager, the manager told me they can go where ever they wanted to without notifying the guests. This is not a place to stay if you want secu... Read more
from London, United Kingdom
Submitted on 09-10-2016
We were very pleased with our stay at this hotel and definitely will be coming back. This hotel may not have a modern appeal but we have had everything we needed (especially good sleep!). Good size room and very comfortable bed. We stayed in Walk View room so no noise from the garden. The breakfast was tasty with plenty of choice. We did not eat at the hotel restaurant as there is a lots of choice outside - great location just a few minutes walk to JBR and Marina. The gardens are well maintained... Read more
from Kingston-upon-Hull, United Kingdom
Submitted on 11-10-2016
This was our second stay at this hotel, and we absolutely love it. The location, the pool and the beach are all fab ! Yes the rooms are maybe not as modern as you would expect for Dubai, but you are paying less than most of the other beach resorts in Dubai which can reach extortionate prices. If your looking for a beach resort in Dubai, in a good location and that wont completely rinse your wallet then the Sheraton is the one.
from Jersey City, New Jersey
Submitted on 11-10-2016
I have stayed in many a Sheraton all over the World and by far this is the best one ever! Great location on the beach and close to metro/tram and walking distance to many places to eat and drink including the Marina. But by far this Sheraton has the most professional and attentive, pleasant and helpful staff of any Starwood property I have ever experienced. Rooms are basic maybe beacie this building was one of the first here, but it has all the amenities and great views. The Club Room is great a... Read more
from
Submitted on 13-10-2016
The hotel was nice, clean, bed is so comfy, the location was great.. we enjoyed our time and definitely will be back next summer.. The lady working in the reception (sorry to forget her name) was so helpful..
from Dubai, United Arab Emirates
Submitted on 16-10-2016
Myself and 5 of my friends recently visited the Octoberfest at The Sheraton JBR. WE had a fantastic evening. The food was plentiful, drinks very traditional ;-) , a fast and solid service team, with a band that not only played the expected songs and anthems... but went into a party set, that incorporated the whole audience. A great fun evening.... we will be visiting again next year. Thank you :-)
from Kabul, Kabol, Afghanistan
Submitted on 21-10-2016
I stay at the Sheraton Jumeirah Beach because you can't get better service Concierge service will book or arrange anything for you The Club lounge staff have alway went way beyond duty to sort out problems Or just give you excellent service Avril and her team are the best Club Lounge access I have experienced Even my stay at the Hilton did not come any where near to Club lounge at the Sheraton Rooms are very good and clean The staff around the pool will help you relocate your sun lounger or get ... Read more
from United Kingdom
Submitted on 24-10-2016
We booked a junior suite. My husband thought it was 2 rooms but we ended up 2 adults 2 teenagers all in one room. Hardly any storage space so felt very cramped. Old nasty shower curtain! Horrible pillows! Light system harsh. Unable to have on only bedside lamp without glaring overhead light. Considering price of room I would have expected these things. Great buffet breakfast and lots of sunloungers on beach or grassy area. Pool fairly small. The beach is large and kept for hotel guests... Read more
from Singapore, Singapore
Submitted on 25-10-2016
We stayed at the Sheraton Jumeriah Beach on our 1st trip to Dubai. The hotel is very good, the staff are exceptional. We stayed in a Club Room which was great (massive balcony), the club lounge was brilliant made better by the Avril and her team (Mark, Elli, Kriaza, Angellica) - they were all so friendly, helpful (assisting booking excursions, advising on places to go). We spent a lot of time around the pool and in the gardens which were all kept in very good condition, the waiters in the pool b... Read more
from Wellington, New Zealand
Submitted on 25-10-2016
great place to spend the day at the beach or outside pool! nice staff, good buffet indoors and outdoors for lunch! great green areas near the beach if u font want to be in the sand! jet skiing and other activities rentals squash court and gym! lunch bufffet has a variety of salads and healthy arabic and eastern options! tasty! bliss lounge is a nice lounge in the beach for drinks in the beach!
from
Submitted on 02-11-2016
It was a wonderful experience in Sheraton hotel Position is perfect. Beach is one of the best of Dubai and very well equipped. Personnel is always available and smiling A lot of places to visit including burj kalifa and the palm Thanks to everybody Ciao Marco
from
Submitted on 05-11-2016
Warm welcome even with an upgrade for the room (SPG member), nice breakfast area and cool area outside. Location from the hotel is good. However the rooms are not anymore on level from similar hotels in Dubai. Would be good to make a investment ‚?? otherwise rooms are clean an okay.
from Potomac, Maryland
Submitted on 07-11-2016
My family and I spent two nights at this waterfront property. The highlight for this Sheraton was clearly the location. It is superbly situated right by the water and the boardwalk. The water views are nice but the boardwalk even nicer. The boardwalk in particular is full of entertainment, shops, and restaurants. The hotel itself seems a little dated and in need of some updates. It is decent though particularly because the service was good and the rooms clean. I must say that the rooms ... Read more
from Chester, United Kingdom
Submitted on 07-11-2016
The staff at the Sheraton made our stay, every single person is attentive, says hello to you and smiles; they will do anything to help. There is a chap that every night after 2am polishes the marble floors in the main lobby, it is a thankless and never ending task, but he does it so well and with a smile every night (his attitude resignates throughout the Hotel)! We would recommend this hotel and it will now be our hotel of choice when we return to Dubai. Thanks Sheraton and thanks Dubai, w... Read more
from Dubai, United Arab Emirates
Submitted on 09-11-2016
First time to visit the place are is supported you with the atmosphere and design. Service is really amazing with the truth by Lilibeth (if im not wrong ) she is awesome !!! Free poolball ... chill and friends out is very good . Thanks for the service.. definitely will back again!!!
from Brighton, United Kingdom
Submitted on 11-11-2016
Great hotel with excellent facilities We booked an executive room with access to the executive lounge The service over our 10 day visit was fantastic Must mention Eleazar, Mark and Angelica - They we so polite and catered for our every need Highly recommended!!
from Reigate, United Kingdom
Submitted on 15-11-2016
Positioned well on Jumeirah Beach Road with good access. All meals were buffet style which was pretty good with almost anything you wanted to eat although the Italian restaurant was poor in both food and atmosphere.Terrific staff in all areas Spotlessly clean everywhere. Fabulous beds!
from Lymington
Submitted on 20-11-2016
Great service from all staff Breakfast had a very fresh selection, all replenished up until 11.00am so never runs out Good quality coffee - bean to cup Resort staff outside equally as professional with service and willingness to please Dined in two restaurants, the Italian which was good but the one I'd highly recommend is the Chinese- Peacock restaurant, superb quality of dishes My only one constructive comment is that we had interconnecting door to the room next door and appeared to have diffe... Read more
from Portsmouth, United Kingdom
Submitted on 24-11-2016
Stayed in the Sheraton several times while on business in Dubai and each time I receive a warm welcome, great service, nothing is too much trouble. The rooms are great, great restaurants, great bar scene and all round just great! You won't be disappointed
from London, United Kingdom
Submitted on 26-11-2016
Have stayed at this hotel a couple of times before but not for a couple of years or so. Glad I decided to return. I guess in Dubai terms this hotel could be construed as a little bit dated but for me the setting and grounds more than make up for it. The garden and beach areas are most impressive and the staff are all top notch from the moment you arrive to the time you depart. I upgraded to club level and whilst it is expensive it is well worth the additional cost and adds to the personalised s... Read more
from
Submitted on 29-11-2016
I stayed at this hotel with my daughter for three nights. The service and the attention by the staff was amazing! I also enjoyed the beautiful outdoors ground and the beach. This was a very relaxing and beautiful vacation. I want to thank the staff in general and specifically the general manager Danny who made my vacation very special. Thank You!
from
Submitted on 02-12-2016
I'm staying in this hotel with my best friend Nice place for relaxing Palm garden in great for rest and l enjoy outdoor ground and beach I'd like to come in this hotel for my next trip in dubai Thank you :))))
from Coventry, United Kingdom
Submitted on 03-12-2016
Sheraton Hotels is my choice of hotel group..and Sheraton Jumeirah Beach Resort confirms this‚?¶Excellent facilities and service‚?¶Hotel is in the perfect position for both relaxing and exploring the beach area of the resort, and when the Dubai wheel is completed, the view from the the hotel will be amazing..Special thanks to Genalyn Cruz on reception who fulfilled my room request with excellent customer service.
from
Submitted on 05-12-2016
We stayed on for one day as we were celebrating my friend's Birthday. Since we reside in UAE we were asked to present or UAE IDs or passports. Me and my friend had but my third friend didn't. We suggested that we fax or scan a copy as my friend's husband was at home they refused saying we need a physical ID. She presented her company ID which contained her full details but was rejected. The husband had to drive all the way to bring her ID. If this was communicated to us prior we wouldn't be that... Read more
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