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Sheraton Dubai Creek Hotel & Towers

Dubai, United Arab Emirates (DXB)

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Based on 1678 reviews
Room & Rates
Club Room (City View)

Club Room (City View)

1 King Bed
323-sq-foot (30-sq-meter) room with city views

Club Level - Club Lounge access, buffet breakfast, light refreshments, Internet access in the lounge, and separate check-in location
Entertainment - Free WiFi and wired Internet access, 43-inch LED TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Club Room (Creek View)

Club Room (Creek View)

1 King Bed or 2 Twin Beds
409-sq-foot (38-sq-meter) room with water views

Club Level - Club Lounge access, buffet breakfast, light refreshments, Internet access in the lounge, and separate check-in location
Entertainment - Free WiFi and wired Internet access, 43-inch LED TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Room (City View)

Deluxe Room (City View)

1 King Bed or 2 Twin Beds
409-sq-foot (38-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 43-inch LED TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room (Creek View)

Deluxe Room (Creek View)

1 King Bed or 2 Twin Beds
409-sq-foot (38-sq-meter) room with water views

Entertainment - Free WiFi and wired Internet access, 43-inch LED TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
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Junior Suite

Junior Suite

1 King Bed
549-sq-foot (51-sq-meter) room with water views

Club Level - Club Lounge access, buffet breakfast, light refreshments, Internet access in the lounge, and separate check-in location
Entertainment - Free WiFi and wired Internet access, 43-inch LED TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Classic City W/E Special

1 King Bed or 2 Twin Beds
Entertainment - Free WiFi and wired Internet access, 43-inch LED TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Classic Room, City View

1 King Bed or 2 Twin Beds
323-sq-foot (30-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 43-inch LED TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Phone, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Classic Room, View

1 King Bed or 2 Twin Beds
323 sq feet (30 sq meters)

Entertainment - Free WiFi and wired Internet access, 43-inch LED TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Phone, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Club Room, City View

1 King Bed or 2 Twin Beds
Entertainment - Free WiFi and wired Internet access, 43-inch LED TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Phone, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Club Room, View

1 King Bed or 2 Twin Beds
Overlooking the water

Entertainment - Free WiFi and wired Internet access, 43-inch LED TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Phone, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Sheraton Dubai Creek Hotel & Towers
Baniyas Street Po Box 4250, Dubai, United Arab Emirates

Rooms
Make yourself at home in one of the 268 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.

Amenities
Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 5 restaurants and a coffee shop/caf. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 5 bars/lounges.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: AED 110 per person (approximately)
  • Airport shuttle fee: AED 100 per vehicle (roundtrip)
  • Rollaway bed fee: AED 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Tourism fee: AED 20 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Babysitting
  • Beauty Shop/Salon
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Fitness Facility
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1678 reviews
from
Submitted on 20-05-2016
This hotel is a little bit of creek side luxury. Our standard double room wAs very large with lovely big bathroom and even a small balcony. Room service breAkfast for one was delicious and portions were huge. One order between the two of us. Nespresso machine in room and they don't charge for capsules. Also great free toiletries. We didn't sample the restaurants but they looked good and have received good reviews in themselves online
from nottingham
Submitted on 22-05-2016
We have booked this hotel for 4th 5th April 2017 as a stop off from Sydney to home. my question is: What beach can we go to and how do we get to it from the hotel, as I know some beaches belong to the beach front hotels?
from
Submitted on 22-05-2016
We enjoyed our stay in Sheraton Dubai Creek Hotel and Towers for 4 days. Room was clean and it permeated soft aroma. What I loved about this hotel was the excellent service provided by staff. The staff were very accommodating with all our needs. Thanks to Jocelyn Torno who was exceptional. Also, the hotel was strategically located to where we want to go. Near the Gold Souk, Dubai museum, market etc. Various restaurants did not fail us in taste, decor and service. ?????????
from
Submitted on 24-05-2016
The Hotel is in a very good location with ease of access to all amenities and Malls etc. It has a good and selectìve choice of restaurants. The staff are most helpful and go out of there way to please. A special person for outstanding helpfullness is a receptionist called Surmeet Kaur and a credit to the hotel.
from Sydney
Submitted on 25-05-2016
This is a lovely hotel really close to the old part of Dubai -gold and spice souks. There was a regular shuttle to the Dubai Mall and there is a hop on hop off bus stop just out the front. The hotel itself and the service was amazing and would not hesitate to stay at this lovely hotel again. Thank you for a lovely stay
from Singapore, Singapore
Submitted on 05-06-2016
We stayed for 7nights and gosh we enjoyed every minute of it. From the start til the end, from the bellboy,to the club lounge staff, the restaurant staff, it was all perfect for us. Forgive me, im bad at remembering names. Kudos goes to many other staffs especially the concierge & bellboys. They are really helpful, cheerful & polite AT ALL TIMES, which made our day. And the room, it was very clean,modern & bed was comfy. Shower water pressure was very gd. Would definately come again, especially ... Read more
from Warragul, Australia
Submitted on 05-06-2016
A lovely hotel with luxurious rooms and an excellent range of facilities including a pool. Service is very attentive although there was a bit of confusion with our booking and early checkin. We tried the Italian restaurant, English Pub and had an excellent breakfast. Prices are not cheap particularly alcohol but this is a norm in Dubai. Location is great for the creek however area lacks restaurants and cafes nearby which meant we ate at hotel but would have liked more options as its so hot it's... Read more
from
Submitted on 06-06-2016
This hotel is in a brilliant location as it is so close to the creek which means that you can easily catch the local water taxi service which comes roughly every 5 to 10 minutes throughout the day. This is good for those heading towards old Dubai, also this is not far from the Metro station. The breakfast was excellent, a large variety to choose from with a wonderful green smoothie juice. The room service was great, the staff were very friendly and accommodating.
from Hobart, Australia
Submitted on 06-06-2016
I asked for and was upgraded to a Club Room on the top (11th) floor with a city view. The room was large and not at all cluttered. The bed and in particular the pillows were very comfortable. I liked having a desk with world adaptors at hand. The bathroom was well-appointed and contained excellent bathroom products. There was a small balcony as well though standing room only. I tried room service and there is a guarantee 30 minute delivery time. The meal was fine. The lobby is large and well set... Read more
from Richmond, United Kingdom
Submitted on 07-06-2016
I stayed here for a couple of nights over s weekend and wanted to be near the airport for an early morning flight. I thought it would be convenient and it was but the staff were excellent and upgraded me to a creek view club room and I'd definitely return to stay here again. I loved the atmosphere around the creek and would definitely recommend this hotel for business or pleasure
from Singapore
Submitted on 10-06-2016
I spend a lot of my life travelling the world and staying in "international / business hotels". The fact that this is the first time I have bothered to write a (positive) review says it all. A great property (recently renovated) and located close to the fabulous 'old Dubai' and has all the facilities you need. But what sets this apart is the truly outstanding service. It feels like they WANT to help you not that they've been TOLD to. Charming, polite, happy to engage and have fun, real, open... Read more
from
Submitted on 12-06-2016
Came here for a quick trip. Excellent food, service and very friendly staff that always answered all my questions. My room was comfortable and very spacious. Beakfast selection was very big and delicious. Also hotel is located in a prime location. I wish the Starwood hotels in China were this good! Highly recommend hotel to anybody
from Tecoma, Australia
Submitted on 15-06-2016
We have just finished two nights here. We had a lovely time on our short stopover. The hotel is a short ten minute taxi drive from the airport. It is literally next to Dubai Creek. We had a creek view room and it was a fantastic view. Our experience of the hotel was only positive. Every staff member we met was polite and friendly. I was especially happy with everyone being friendly to our toddler daughter. We ate at three of the hotel restaurants. They were all fabulous, delicious food everywher... Read more
from Sydney, New South Wales, Australia
Submitted on 18-06-2016
Not far from the international airport. Nice view of the creek. Friendly staff. Good breakfast. Good location. One tip- Avoid smoking rooms, they don't have balconies and smell of cigarette smoke. Their friendly staff was happy to change ours to a non smoking room.
from Birmingham, United Kingdom
Submitted on 20-06-2016
Stayed here as part of a conference. The check in was quick and friendly. The rooms were big and spacious, comfortable bed. Clean and big bathroom. The meals were good. The whole ambience was good. The staff were very friendly and helpful. Overall a great short stay. Would definitely recommend.
from Walsall, United Kingdom
Submitted on 29-06-2016
exclent location,the hotel looks dated from outside;inside it is an oasis,wounderful staff.always smiling,make u feel comfortable,especialy the resturant staff,u go for breakfast [which is wounderful,highlly recommended];the staff greet u like a ray of sunshine.Definately will stay again ,when in dubai.however a drink on arrival would be a nice gesture
from Leicester, United Kingdom
Submitted on 29-06-2016
I use this hotel when ever I travel to Dubai. Whilst it isn't in the main tourist part of the city, the hotel runs a shuttle 3 times a day to the Dubai Mall. I love this hotel as it over looks the creek and has a great view of the city whilst only being 5 mins from the Airport. The hotel has 3 great restaurants to cater for all tastes - Indian, Italian and Japanese. The hotel also has a English pub if that takes your fancy. The staff are very welcoming and very attentive. If you can book a Cre... Read more
from
Submitted on 29-06-2016
The staff was very friendly and welcoming. I will comeback to this location for sure. I never knew old Dubai was this nice. Plus you get a lot more for the $$$. My room has an excellent view of the yachts in the marina. This will be my new go to hotel in Dubai.
from
Submitted on 30-06-2016
Aside from the great service of the helpful staff, this was awesome location wise for those that want to experience the merchant side of the city with the souk markets. A 10min walk or so to the Souks and a 10 min walk to the nearest Metro station made this a perfect location for me. The rooms (I stayed there twice) were clean and modern and the creak side was a beautiful outlook. Highly recommended.
from Al Jubail, Saudi Arabia
Submitted on 30-06-2016
Was holidaying in Dubai and we decided to stay at this Hotel. Situated at a great location, the facilities were of highest standards. It was a welcoming atmosphere and we had a great time all the 7 odd days we stayed. One of the finest stay options...
from Glasgow, United Kingdom
Submitted on 03-07-2016
We spent a hurriedly arranged week in Dubai to benefit from the sun. Not only did we enjoy the beautiful weather and all that Dubai has to offer, but we were delighted by our stay in such a well appointed hotel where absolutely nothing was too much trouble for any staff member who really did take obvious pride in the satisfaction of their guests. Staff from the Bell desk,Reception,Housekeeping,Dining room to the hotel Manager were outstanding in their helpfulness tempered with significant profes... Read more
from Santorini
Submitted on 03-07-2016
This is a lovely hotel in a good position for the mall etc not far from airport, so well placed for a stop over. There are also good restaurants in the hotel. The rooms are very comfortable , with great beds and pillows. We had a room overlooking the creek worth it for the view. Highly recommend .
from Irvine, California
Submitted on 04-07-2016
From the moment that I checked in I was treated like an honoroed guest. The staff were very warm and very welcoming and always had a greeting for me when I was coming and going. The lobby is quite beautiful. I opted for a deluxe city view room. Don't expect much of a view of the city because the view towards the Dubai Creek probably has better views of Dubai's towering skyscrapers, so the city view side is fairly mundane. I didn't spend much time hanging around my room to check out the view, so ... Read more
from Nelson, New Zealand
Submitted on 04-07-2016
I first stayed at this hotel in the 1980's, when it was one of only a few hotels in Dubai offering a 5 star experience. I was concerned that, with the plethora of hotels to choose from now in Dubai, standards over the years may have slipped. I need not have worried as the highest standards have been maintained and all rooms have been recently refurbished. I had a spacious room on the Club floor overlooking the Creek with an extremely comfortable bed, pillows and all the facilities & comfort you ... Read more
from
Submitted on 08-07-2016
I've stayed several times at Dubai Sheraton Creek because I like to watch the sunset over Dubai from my room or from the bar with a Negroni Spagliato which is one of the signature cocktails there. So the hotel, the rooms or the Vivaldi restaurant is all perfect. I love the services in the Club Lounge, they are extremely friendly and providing a really high level of service. The team of so nice persons makes the Club Lounge a perfect and really friendly place. I would like to mention also Jocelyn... Read more
from Auckland Region, New Zealand
Submitted on 09-07-2016
We stay in May and again in early July ; in both times , we were very satisfied with our room and service received from the Sheraton staff ; the rooms were large ' clean and very well appointed ; the view from our Creekside room was great We dined at both the Indian and Italian restaurants and the food was very tasty and well priced The hotel is situated near to 2 malls which were well serviced The pool area was very clean and tidy
from Kabul, Afghanistan
Submitted on 11-07-2016
This was totally fine and good value for a few nights in Dubai. It's not really near anything however and suffers a bit when compared against the competition as it is just a bit older. The room was fine though; we slept well. The staff were friendly and helpful when we needed them. Dining was a mixed experience. It was a shame that the Japanese place was buffet only, but the pub on the other hand was fantastically pubby (small and dark) and great if you've been missing dark smoky drinking... Read more
from Wilmslow, United Kingdom
Submitted on 11-07-2016
Stayed during business trip mid July....having got an early arrival flight was so pleased to be able to check into a room at 7.30am!! I know it will not always happen but the reception were really good and I was in! Room was great...it is not comparable to 5 stars in downtown that are new etc but it is a good quality room (club)... What has really prompted me to write the review is the Asian Buffet restaurant....wow...I have stayed all over the world at top 5 star hotels and this is of such a gr... Read more
from Galway, Ireland
Submitted on 11-07-2016
The hotel is recently renovated and is beautiful and tranquil. We booked city view club rooms and they were upgraded to creek views. The rooms are large and very tastefully decorated, the beds were the best hotel beds we've ever slept in while the bathroom was wonderful. Housekeeping is top notch. Breakfast in the Hatta restaurant has you spoiled for choice, our 11 year old loved the fresh pancakes, my husband adored the made to order omelette and I loved the fresh fruit and infused honey's. Tha... Read more
from New York City, New York
Submitted on 12-07-2016
I really enjoyed my stay at the Sheraton Dubai creek hotel. I was visiting Dubai with 5 girlfriends for a week and from the minute we walked thru the revolving doors the staff made us feel so welcomed. After travelling for more than 12 hours from the US the last thing you want is to be disappointed with your hotel. The staff was so friendly and went above and beyond to be helpful and accommodating. A special thank you to Jocelyn and her team in the members Lounge including Amanda and many others... Read more
from Noida, India
Submitted on 13-07-2016
The hotel has recently been upgraded. The usp of the hotels are extremely good rooms. Ask for a room facing the creek. It will significantly enhance your experience in the hotel. The hotel offers good variety of food to cater to different regional requirements.
from London, United Kingdom
Submitted on 15-07-2016
We have just returned from a 8 day stay the hotel, and it has been an absolute pleasure! From the moment we entered the hotel, the staff went above and beyond to accommodate our every needs; they were all extremely friendly and always had a smile. We were celebrating our four year anniversary, and were upgraded to a Sheraton Club Corner Room on the top floor facing onto the creek. The room was very clean, bed huge and comfortable, and bathroom wonderful. The view was quite something else - it w... Read more
from Dubai, United Arab Emirates
Submitted on 15-07-2016
Should you be looking for a quite and relaxing place to stay by the pool in Dubai, then look no further. The staff is amazingly welcoming, in particular the charming waiters assisting by the pool bar and breakfast. Thanks to all of you. Keep it up!
from Addis Ababa, Ethiopia
Submitted on 18-07-2016
Upon arrival we were greeted by a very warm friendly smile by Mr.Francis Gualvez who was very helpful and he lead us to the reception and again was greeted by Ms.Maryann Aguilon who was so polite and always smiling during the check-in process and informed us very of the hotels restaurants,timings,location,we feel very at home because of these two person,also the room boy on duty was very quick in fullfilling my request,Me and my family will surely come back.also we would like to personally thank... Read more
from Melbourne, Australia
Submitted on 20-07-2016
Had a terrific week at this hotel. As I had been to Dubai many times prior, this trip was a rest and relax holiday. The location is very central but it's the facilities of the hotel that made it complete. The pool area while being quite small provides all you need, including shade on the very hot days! I ate 4 times in their Vivaldi Restaurant and loved every dinner!! The best Italian meal and I was very lucky to be there during their Stuffed Pasta week. Oh yum! Manager of restaurant took... Read more
from Glasgow, United Kingdom
Submitted on 21-07-2016
The sheraton Creek was more beautiful in real even though it looked nice in the pics. Excellent hotel, excellent and freindly staff. Would stay here again if I ever get a chance to explore Dubai. Location wise it was also good.
from
Submitted on 23-07-2016
Got married end of june and arrived the very next day at sheraton dubai creek for our honeymoon. Even though check in was around 3pm and we arrived at 10 am the hotel still accommodated us. Excellent services all though. 3rd visit in a year and each time I was treated like royalty. Whenever u visit this hotel seek out a francis ferrer, his customer service is world class and he does it with a smile. Recommend this hotel any day.
from
Submitted on 23-07-2016
Room cleaning is too enoying. They come like 3 times a day, and if u have no disturb sign, they still call u on a phone. Shower heat is really unstable. Keeps on changing by itself, got burned twice. Hotel have few nice restaurants. Swimming pool is small and old. Wouldnt stay there again.
from Adelaide, Australia
Submitted on 26-07-2016
I stayed at the Sheraton Creek for 3 nights after a hectic 4 weeks holiday in Europe. I have never had a stopover before but have always wanted to see Dubai so I took the opportunity on my way home to Australia. I arrived late on a Wednesday night and took a cab to the hotel. I was absolutely blown away when I went inside. The doorman and the reception staff were so friendly and welcoming. My backpack was taken up to my room. It was about 10 pm and I was a bit hungry so I was very pleased to dis... Read more
from Point Cook
Submitted on 26-07-2016
Stayed on the 6th floor with a room view of the creek ??? The room was. Why nice and the bed was enormous, clean and comfy. The room was very spacious and there was bottles of complimentary water left everyday. The only negative is the the tiles in the ensuite were dirty and had water marks on them also the walls were marked and needed a clean or re-paint. The staff were very attentive and helpful and always willing to please. Breakfast was very good and a good variety but the staff were ra... Read more
from
Submitted on 26-07-2016
we been for two nights from 13-15 May for annual meeting award ceremony. trust me all went smooth , we arrived early but they provide us the rooms even few rooms were upgraded to Creek view :-) . Hi Tea was great during conference they place more item which we didn't expect . Thanks to Chef . Dinner was good . we have one lunch to the Exclusive Italian Restaurant ViVALADI , From there you have amazing view of Dubai creek . Overall Experience was perfect . Thanks to Sheraton Team :-)
from Surrey
Submitted on 27-07-2016
Having stayed before and had such a wonderful time you do wonder if they can do it again, and the answer is a BIG YES! As this stay was to celebrate a special anniversary we wanted to go somewhere that we knew we loved, and I cannot say how much we were cared for. From the email from Brian letting us know that our favourite room wasn't available but they moved us up a floor (11th) to the same one! On arrival from the airport we were greeted by Brian from the Chelsea Arms who appranty had been wa... Read more
from
Submitted on 28-07-2016
Excellent rooms are huge and have everything you need. Pool area is wonderful. Staff really helpful. Will definitely stay again. Have free shuttle into mall and to the beach. Will let you do a late checkout if required.
from Dubai, United Arab Emirates
Submitted on 31-07-2016
This is the best 5 * hotel among all others on the creek. Its staffs are just great, friendly, polite and always ready to exceed guests expectations. All 3 major restaurants are its other strong points which provides dining option of major cuisines. My favorite is Creekside Japanese, known for great quality and variety of food along with exceptional service team, very reasonable pricing with a lot to drink and eat. Special thanks to Mary ann, Francis, Anil, Himashu, Ram. See you soon.
from Bandar Abbas, Iran
Submitted on 31-07-2016
Location is in a 7-8 min walking distance to metro but try taxi instead as this will worth the price. Neighborhood is OK but I prefer somewhere else like Marina for a longer stay. Facilities are good. Room is clean and specious. The staff at the front desk are mostly welcoming and helpful but I didn't liked how the other guy ( Arabian guy with curl black hairs) answerd a simple question of mine about extending my stay."Call the agancy" several time in a bad way couldn't be a good response my dea... Read more
from Ras Al Khaimah, United Arab Emirates
Submitted on 02-08-2016
I love this hotel. Best place in Dubai to stay. Always feel like home. Special thanks to Francis as he always welcome me from last two years. He is so kind and helpful. You can enjoy best Italian cuisine in Vivaldi restaurant. Atmosphere is great. Regards to all reception staff. Dr. Khuram Chodri
from Southport, Australia
Submitted on 05-08-2016
The Sheraton Dubai Creek was one of the first hotels in Dubai but having had a refit you wouldn't know her age. The lobby is grand and almost a little Art Deco. The rooms (we booked a standard creek view) are spacious, light and have amazing bathrooms for a standard room. Our view probably could have been a little better - we were off to the side and overlooked huge air conditioning units but is wasn't too bad. The hotel is located a 5 minute walk from union metro station which can take you to a... Read more
from Auckland Region, New Zealand
Submitted on 05-08-2016
Great place to stay, lovely views of river, request river facing room as worth the extra, Good pool facilities, nice rooms , Was a good location, could get taxi's about, Can get to swim beach or Dubai Mall as complimentary shuttle runs from hotel
from
Submitted on 06-08-2016
On the way back from Europe heading down under. Complimentary upgrade in this nice hotel with spectacular views of the creek and Dubai. Big rooms, comfortable beds and good restaurants. Also a complimentary shuttle to various spots in Dubai.
from Perth, Australia
Submitted on 07-08-2016
Great 3 night stay on the way back from Europe after celebrating a memorable birthday. Early check-in available and complimentary room upgrade. Staff were very polite and attentive. Suite was very comfortable and spacious with great views of Dubai Creek. The Hotel is situated in the old part of Dubai and offered a free return journey to Dubai Mall. Taxi's were readily available and access to the Metro was close by.
from Pointe Aux Sables
Submitted on 07-08-2016
The location is one of the best in this hotel category. The view of Dubai creek at sunset and looking over the creek, one can see the city skyline, including the famous Burj Khalifa. The Asian restaurant is one of the best I've been to. Booking is almost necessary, especially over weekends. Great staff, always lending a helping hand. As an SPG member, I was upgraded by the Duty Manager who wanted to treat me during XMas season!
from
Submitted on 08-08-2016
Very good Hotel, excelent location, by the river, very good for some late walks after a busy day. Very nice english pub, friendly staff and very good prices. The rooms are very good, clean, big, excellent bathroom, all commodities you can expect in Sheraton. The big plus amazing italian Restaurant, just amazing...
from Kathmandu, Nepal
Submitted on 09-08-2016
When I enter this property i will forget every fatigue and feel like I have arrived my next home in Dubai. One the oldest hotel in Dubai but let you be informed services are getting better and better rooms are getting better amenities are getting better to satisfy your every desire. My words are never enough for this gem and you should feel it by your heart mind and soul to experience this gem. Guys you are so wonderful and remain like this will meet you soon. Cheers.
from Harvard, Massachusetts
Submitted on 10-08-2016
Sheraton Dubai Creek is in Deira adjacent to the waterfront, conveniently located to the airport, Metro and bus routes, a short walk gets you into areas with shops and restuarants. This is a beautiful hotel that has been recently renovated. Common areas are in pristine condition. Rooms are in great condition, well equipped with amenities and lots of storage. Deep discounts in the low season makes this a terrific value.
from Melbourne, Australia
Submitted on 13-08-2016
Not all hotels are the same and what makes my husband and I keep returning to the Sheraton Dubai Creek Hotel is the staff. Their professionalism, friendliness and willingness to help the tired traveller is first class. In particular I would like to complement by name the following members of staff who made us feel so welcome and went out of their way to assist us, during our most recent visit. In the Club Lounge, Manager Jocelyn provided us with professional, efficient, friendly service both be... Read more
from London, United Kingdom
Submitted on 14-08-2016
Sourced this hotel through trip advisor, and it was coming up really favourably with reviews... I can only add to what others have said. The staff were never anything but helpful and pleasant,oh and plentiful...there was always someone there when you needed something. I chose this hotel as I liked the idea of being by the creek and some of the older parts of town. It was simple and cheap to get to from the airport in a cab. The hotel also offer a shuttle bus service,but we didn't use that. The b... Read more
from New Delhi, India
Submitted on 15-08-2016
I recently visited Dubai with a couple of my friends. We stayed here for 2 nights. The view from the room is very good. Staff is very polite and hospitable. Rooms and bathrooms are good. There's a supermarket just across the road. If you want some Indian food then Meena bazaar is nearby. I would surely recommend this place.
from
Submitted on 16-08-2016
My partner and I recently stayed here for 3 nights while stopping over on the way to Europe. From the minute we checked in to the minute we left the staff were friendly, helpful, and went out of their way to attend to anything we needed. The rooms were clean, well presented and also couldn't be faulted. We both loved Dubai and would go back in a heart beat.
from Woking, United Kingdom
Submitted on 17-08-2016
The hotel staff are amazing. BA had messed up our booking. The reception staff couldn't have been more helpful. The room is large, very comfortable and superb views over the Creek. It's really easy to get around from here. We've used the metro (10 min walk) and very cheap regulated taxis. Paid extra for the lounge which has been well worth it. Hotel is spotless and well appointed but the staff are the real stars. Would book again without hesitation.
from Paris, France
Submitted on 18-08-2016
Bar is literally empty. They announce a 20 minute wait for a blt sandwich and, there is no wifi. Forget this place! There is nothing there to make the experience valuable. Poor service. Poor everything. I felt I would be more comfortable at Burger King!
from Casablanca, Morocco
Submitted on 02-09-2016
Had another very enjoyable visit to Dubai, staying at the Sheraton Creek. Rooms are very nice, and the staff wonderful. Many thanks to Jocelyn, Mary Ann and to Raymond on the concierge desk for remembering me, and making me feel very welcome. On a long business trip it is particularly welcome. Even though this is not the most modern property in Dubai, it is one of the nicer placed to be - located centrally and easy to get around from there. Nice breakfast in the restaurant, though the music is t... Read more
from Manchester, United Kingdom
Submitted on 03-09-2016
Had the pleasure of staying at Sheraton Dubai Creek Hotel and Towers while on Holiday with the family during end of August, 2016. After careful research, had chosen this hotel for various advantages and happy that we did. The kids especially loved it. The location is great (we had rented a car for our trip) but the metro station is close by as well as easy to get a taxi/cab. The kids loved the swimming pool (which was the prefect size) - the staff was amazing (from the door men to especially... Read more
from Saltash, United Kingdom
Submitted on 03-09-2016
What a lovely hotel, such a great stop over on our way to Australia, staff were welcoming and friendly. Rooms were very quite and very nicely furnished. We had a club room which entitled us to a complimentary afternoon tea which was delicious, free soft drinks and tea and coffee throughout the day and also happy hour. Great location as well right on the creek. Swimming pool was relaxing and gym well equipped for a hotel gym. Would stay here again without hesitation.
from Egypt
Submitted on 04-09-2016
Wanted to express how fabulous my stays are every time I stay in this Hotel, the food is great, the rooms are clean and the staff is marvelous starting from the door men to the front desk to all the rest of the staff, special thanks to Beshoy who always facilitate my check-in process and make me feel very welcomed.
from Tehran, Iran
Submitted on 04-09-2016
Warm and Welcoming Staff,Always ready to help(Many thanks to "HOSNI"and "NOLAN" on the reception desk for making us feel very welcome),Fantastic hotel and Ideal Location,Well furnished Room,We(3 persons) were on business trip.
from Emu Plains
Submitted on 12-09-2016
We stayed in a club lounge room with a creek view. Room was spacious and very comfortable. Pool was very good and club lounge along with staff are highly recommended. Breakfast had a cooked meal and plenty of variety. Best staff of many hotels we have visited.
from Calgary, Alberta
Submitted on 12-09-2016
I am always impressed whenever I stay at a Sheraton, I don't know why I keep trying other places. The thing is I always think that new is somehow going to be better but the Sheraton has this wonderful ability to make an older property extremely comfortable and enjoyable. This place does justice to the Sheraton name, even though it doesn't look like the modern places around it from the outside, the inside is beautiful, clean and friendly, this is definitely one of my favorite places in Dubai to s... Read more
from Abu Dhabi, United Arab Emirates
Submitted on 12-09-2016
very nice and near to everything hotel, walking distance to a lot of cool stuff. staff is very good and attentive. very nice view of the creek and well worth it. its not expensive at all and good value for money.
from Miranda de Ebro, Spain
Submitted on 13-09-2016
Sheraton Dubai Creek Hotel is the best place I´ve never ever been in Dubai, it is a great value for money. It was my 3rd time in the city and if I back anytime, I will stay with them again with no hesitation. I have found the most professional and friendly staff in my life, with a service top class. They are simply the best and trully give you vip treatment. They make you feel really as if at home. Specially mention to Caroline and Francis. Caroline is the most kind, helpful and sweet woman I... Read more
from
Submitted on 13-09-2016
Stayed on the club level. The staff was pleasant and always smiled. Some of them even remembered my wife and my names. The staff was also very helpful in regard to confirming the tours that we booked. The creek view from our room was beautiful. Only complaint is that there were signs of mold on the bathroom ceiling.
from
Submitted on 14-09-2016
I sateyed with my family for 5 nights at this amazing hotel, friendly staff astonishing view. Food was so delicious also with many choices. In conclusion , if you want a calm and friendly staff and goof food you should stay in Sheraton Dubai Creek for sure
from
Submitted on 14-09-2016
Sheraton Creek makes you feel like home. Very cosy, comfortable and welcoming. 100 marks for the staff. This is the best staff I have come across. They would go extra mile for you. Conveniently located in Deira area of Dubai. Huge rooms and good bathroom. Amazing variety of breakfast available.
from Paris
Submitted on 15-09-2016
Close to the airport (without any noise though), this hotel was the first palace built in Dubai. Spacious and quiet, it enjoys an awesome view on the creek, and the proximity to the old quarters of the city. It's also close to a metro station. Dubai mall is about 15-20 mns away by taxi, and Jumeirah about 30 mns (depending on traffic). The facilities are good but probably need some renovation on some items. Our room was spacious and nice. The lobby is beautiful, the pub is welcoming, the Italian... Read more
from Maroochydore, Australia
Submitted on 16-09-2016
This is the second time we have stayed at Sheraton Dubai creek. Although an older Hotel, it has undergone a refurbishment and looks fantastic. We stayed 2 nights, our plane arrived from the UK at midnight, so we were exhausted, however we had organised transport with the Hotel, and 'Jimmy' who greeted us at the airport was a character, and made us feel very welcome. We had a wonderful view of Dubai Creek and although only a short stay, we were just so relaxed. We dined at the Indian Restaurant '... Read more
from
Submitted on 16-09-2016
Am a very regular guest at the sheraton dubai creek and thats becuase of the staff whos always helpefull starting from thenguys outside once i arrive, the good recognize from the reception team and the special treatment i would like ti thank all of them. Mina, joshua, caroline , jack and all the rest of the team . Thank you very much guys and keep it up always
from London, United Kingdom
Submitted on 18-09-2016
Beautifully renovated hotel on the outskirts of Dubai. Wonderful views across Dubai creek and of the Dubai skyline and Burj Khalifa. The rooms are very comfortable, immaculately clean and large. The upgraded room I was given was lovely, had amazing views and was nice and spacious. Breakfast was good, extensive choice and good coffee. The club lounge was very comfortable, not too busy and nice and relaxing. The service at this hotel was excellent. Very warm and welcoming and super friendly. ... Read more
from Karachi, Pakistan
Submitted on 19-09-2016
From the minute you enter the hotel till you reach our room you are greeted with genuine smiles from all the staff. The Creek view rooms are fantastic, great views and size of the rooms. The check in and check out both were quick and efficient. I had two rooms 1127 and 1107 both had a great view. I just feel they need to renovate the pool area as it feels a little old and outdated. The food at the restaurants were also outstanding.Service was just too good the staff made me and my family feel sp... Read more
from Nicosia, Cyprus
Submitted on 19-09-2016
i have experienced the best hospitality and very friendly customer service. Room absolutely clean and nicely arranged. Comfortable bed. Excellent spa, pool snd fitness facilities. I definitely recommend it.
from Hua Hin, Thailand
Submitted on 20-09-2016
Ended up checking in here after a last minute change of plans. Had stayed at airport hotel for a night prior to this but needed some fresh air when 1 night turned into potentially 4+. The Sheraton was actually more cost effective than airport stay with a lot more charm! The reception staff were simply fantastic. Could not have asked for a better welcome. The room was very comfortable, spotlessly clean and a fantastic view of the creek. I used it for several long conference calls and found it ... Read more
from Ancaster, Canada
Submitted on 20-09-2016
A very nicely updated hotel with current rooms, restaurant and lounge that (in our experience) doesn't reveal a hint of it's 38 year old construction. Good - our 10th floor club room was very nicely appointed, well maintained and offered beautiful views. We are SPG gold status, so we were eligible for an upgraded room, which the staff ensured was a priority. We received an email in advance of my visit from Canada to ensure the room and details were well attended prior to our arrival. The en... Read more
from Emirate of Dubai, United Arab Emirates
Submitted on 21-09-2016
i stay at this hotel for 4 night 12 september .it have very good hospitality and very friendly staf . all staf smiling and helpful . Room was clean and nicely arranged and big .rooms have walking showers that i like it . Comfortable bed. best room view at dubai hotels (creek veiw rooms). free internet . i see meny hotels at dubai this is the best of them .only one point is the littel voice of cooling system out of hotel . finally special thanks from mary ann and ella at reseption desk thay ar... Read more
from Perth, Australia
Submitted on 22-09-2016
We (two couples) stayed at this hotel on our way home from Europe in late August. This hotel is very well located and has its own hotel car to use in lieu of a taxi(for a comparable fare). Staff are friendly and very helpful. Rooms are very spacious and modern with good views over Dubai Creek on the Executive floors. Would thoroughly recommend this for a holiday or stopover.
from Abu Dhabi, United Arab Emirates
Submitted on 22-09-2016
I always look forward to my monthly Business trip here in Dubai and staying in Sheraton Dubai Creek not only because of the wonderful view of the Dubai Creek overseeing my room window in the morning & the glittering lights in the evening. But also because of the excellent food and service in their restaurants - coupled with the excellent breakfast... But most of all, the excellent and accommodating reception of the Filipinos at the reception desks - who welcomes you with their smiles, welcome d... Read more
from Surfers Paradise, Australia
Submitted on 24-09-2016
The views and suites are great along with the typically fantastic middle eastern charm but the stand out is the breakfasts. Without question the best breakfast ever. Try the smoothies and the fresh mega sized figs.
from
Submitted on 24-09-2016
Very nice hotel very nice. I have been staying at this hotel since 2001. Always clean check in very quickly but not check out. Food is GOOD. Nice selections of food the Indian and the Italian are the best in town. Highly recommended.
from Lichfield, United Kingdom
Submitted on 24-09-2016
Stayed only one night before flying off on a holiday as this hotel is near the airport. Check in was good though the background music in the lobby is far too loud. It took forever for our bags to be brought to our room. Far too long in fact. It seemed there may not have been enough porters at the time we checked in ( I saw only two) yet there seemed numerous other employees standing at the entrance door greeting guests on their arrivals....surely these guys could assist with luggage delivery whe... Read more
from Toronto, Canada
Submitted on 26-09-2016
My family and a friend of mine had stayed at the Sheraton Dubai Creek for 3 days. We had two room son the same floor. We enjoyed Dubai even more due to the very pleasant stay at this hotel. From when we checked in to our check out 3 days later each and every staff was so helpful, cheerful and super courteous. Nabeel was extraordinary and made sure that we were well taken care of. Mary Anne, was so pleasant to check in with and was so patient in answering all the million questions we had. Honey ... Read more
from Doha, Qatar
Submitted on 27-09-2016
nice place to stay for business trips. good location good facilities with many restaurants very good view staff helpful clean room and good price I will stay with him again. room size is very good. every thing is good. only one small thing not using original nespresso capsules.
from Sowme'e-Sara, Iran
Submitted on 29-09-2016
i where around 5 days there from 22september of2016 since 27sep... im tanks from ones of secretery jimmy ..so helps me.. i was suprized from cleanes of rooms and so beautiful view.. and imagically seascape...with nice everyday set..mine room was 140 in first grade <3 i wish to goo again soon and be again there
from
Submitted on 29-09-2016
I was in Dubai 4 days back with friends we stayed here for 4 nights. The rooms are well maintained, large and very comfortable. Bathroom is very nice with latest fittings and toiletries. Staff is very friendly and helpful right from checkin to departure. Location is good. Only hassle was breakfast as not much indian dishes were there. Otherwise a nice hotel
from Perth, Australia
Submitted on 30-09-2016
I don`t understand the less than 3 star rating other people give this hotel. Does not make sense at all. The room was beautiful. The service is the best i had recieved anywhere in the world bar none. The creekview room is as beautiful as Oriental Mandarin`s view in Bangkok. Lovely located near the old city (mind you in Dubai summer a 300m walk during the day is still pretty tough). Love it and so will you
from Brisbane, Australia
Submitted on 01-10-2016
This is a great place to stay in Dubai, very central with the quality you would generally expect from the Sheridan. The staff here are very friendly and attentive. Lovely modern, comfortable rooms-airy and light. We stayed in room 514 with a creek view. Awesome view particularly at night with the lights of the city. The restaurants here are also very good (try Ashiana for authentic Indian). Buffet breakfast here also very good quality. Other than a few WiFi issues, I would totally recommend stay... Read more
from Edinburgh, United Kingdom
Submitted on 01-10-2016
The staff here warranted a return visit and did not disappoint. The wonderful Jocelyn who looks after the Club visitors to the delightful Jaimie who is always so upbeat and fun. This is a great hotel in a much less pretentious part of Dubai. Will return.
from Ireland
Submitted on 03-10-2016
My husband and I stayed at the stayed here last week .What a great place .The staff were great .We were asked by Ella by on arrival why we chose Dubai for our holiday and said we were celebrating a significant! wedding anniversary When we went back to our room the next night there was a cake , rose petals and towels shaped into swans waiting for us ! A really lovely touch . Lovely rooms fantastic views of the creek and city and great location . A special mention for Ella and Mary Ann who w... Read more
from
Submitted on 03-10-2016
My husband and I stayed here for a week - the staff customer service skills are out of this world - best service - would not hesitate to go back here. Wonderful people and wonderful service. They staff in the hotel restaurants, and the boys at the door is just amazing.
from Markham, Canada
Submitted on 04-10-2016
I stayed with my family 3 nights at Sheraton Dubai Creak hotel it was really wonderful and had a great stay. it was an enjoyable stay with all the facilities, food was great we had our breakfast every morning and there was variety of food, staff was very friendly and extremely helpful. They made us wanted in the hotel and a safe place for families. We had Japanese Buffet in one of the restaurants in the hotel and it was great. Front desk staff was always willing to help and very accommodating an... Read more
from Lima,
Submitted on 04-10-2016
I like the hotel amenities for Platinum SPG members, suite upgrade, executive lunch, hotel is nice, gym is cool, the only thing I did not like is where is located, not many places to go near by the hotel
from Adelaide, Australia
Submitted on 05-10-2016
This hotel presented a standard that was hard to fault, from the beautiful rooms to the overall cleanliness to the professional staff. We stayed in room 323 arrive early at about 10am from Europe, within a half hour Anthony the ever obliging man at reception presented us with our room overlooking Dubai Creek he was a class act. Then along came Amanda from guest services who ran the foyer, what a pleasure it was to meet her, she greeted new guests in the foyer and made sure everything was running... Read more
from Dubai, United Arab Emirates
Submitted on 05-10-2016
The staff were great from the moment we stepped out of our car until we stepped back into it to leave. We were given a room upgrade, which was a nice surprise. Lunch at the cafe was excellent, staff were very accomodating. The room was excellent and the bed was very comfortable, would recommend a stay at the Sheraton.
from Singapore, Singapore
Submitted on 06-10-2016
We stayed at the Creek View for 3 nights on September 2016 and it was really a wonderful stay. What makes it really an amazing stay is the customer service by Mr. Francis Ferrer. It is the customer service by this staff makes the difference in this hotel. Great Job!!!
from Cambridge, United Kingdom
Submitted on 07-10-2016
Excellent standard as expected. Our room was impressive with an interesting view of the creek. We were given a much appreciated complimentary early check-in to accommodate our very early arrival after a 14 hour flight. The Bell Service (Shafan and Gurung) were exceptionally helpful in arranging a 2 hour private taxi tour of the old town. We did not have time to make use of the local tour bus which only issued a ticket covering 3 individual routes with no discount given if only one route was pref... Read more
from Cambridgeshire, United Kingdom
Submitted on 09-10-2016
The Sheraton is one of the older hotels in Dubai and has now had a revamp. As with most hotels in Dubai at this standard its clean and has good service. The location on the Creek is great and you are within 20 min walk of the Gold Souk and Spice Souk. There are also many boats moored nearby for dinner or sightseeing trips up and down the Creek. Nice relaxed place to stay for business or pleasure.
from Mumbai
Submitted on 12-10-2016
I had a horrible experience at Dubai Sheraton Creek. I was staying in Room 825 and checked in on 26th Sept for two nights. No CNN in the hotel: On Set 26th and Sep 27th the TV channel did not have CNN. This was pretty important as the US presidential debate was on 27th I even tweeted about it. Unsafe Hotel: On 28th I got locked in the toilet. The hotel has sliding doors in the toilet which I had just slid without locking from inside. It had a faulty knob and was stuck inside for 30 mins. I... Read more
from Gosford, Australia
Submitted on 15-10-2016
We arrived late that night from the airport only to find we were not registered. We had confirmation from our travel agent that a room was booked and paid for. Joshua and Caroline on the front desk quickly registered us and allocated a room advising that they would sort this out with our travel agent in Australia. They advised the next morning everything was sorted and if we were happy with the room to remain there for the duration. The room was excellent, the staff were excellent and the dining... Read more
from Melbourne, Australia
Submitted on 15-10-2016
We arrived early therefore our room wasn't ready, they offered us the use of their health club to freshen up while waiting our room to become available. Place is clean but far from the tourist attractions.
from Varna, Bulgaria
Submitted on 16-10-2016
My first meet with receptionist is very negative for me-arogant and not hospitable acting from him.Feel very uncomfortable and like that he blame me that I come to hotel.Very very unpleasantly. Other staff/loke in restorant for breakfast/is very possitive and every time smile. Rooms is big enough,bright ,with very well working air condition. Hotel is very close to creek and from room can see it. Metro station os far from hotel,in hot days is very hard to reach. Hotel have wonderfull pool in the ... Read more
from Scunthorpe, United Kingdom
Submitted on 16-10-2016
We spent 9 nights at this hotel & from arrival to departure we were never disappointed. Staff were always pleasant & courteous even when just passing down a corridor. The room was spotless & cleaned daily with a change of towels & free bottled water, the king sized bed was comfortable. The pool is a good size with plenty of sun beds & towels, there are areas of shade for when the sun becomes too hot. The hotels location on the Deria side of the creek was ideal for us, 5 minute walk to the water... Read more
from Peterborough, United Kingdom
Submitted on 16-10-2016
Top class hotel, easy to get to from the airport on the Metro (station is just across the road). We arrived at 4.15 am on Emirates and were in the hotal reception by 4.55am. Initial room allocation was not what we had booked but staff moved us later that morning to a room on the 7th floor once it had been prepared. Avoid room 126 as it overlooks the big airconditioning towers and you can hear them running even in the room. Breakfast is very good although expensive (4 diferent flavours of honey! ... Read more
from Copthorne, United Kingdom
Submitted on 18-10-2016
My husband and I stayed at the Sheraton Dubai Creek Hotel on our way back to England. I chose it because it was near to the airport and on the Creek, as we like to be near water. The hotel had been refurbished completely in 2014 and was fabulous. Service, rooms, environment of the hotel were excellent. We ate in two of the 4 restaurants, the Vivaldi and the Asian. Both served excellent food in lovely surroundings. Very good selection for breakfast served in the pool area so you could eat o... Read more
from Manama, Bahrain
Submitted on 18-10-2016
I'm a regular at Sheraton Dubai creek, a hotel built in 1977 but refurbished extensively in 2010. The great: 1. Beautiful spacious rooms and bathrooms. The finishing is superb and far better than many newer hotels. Quality built to last with a real home feel. Not too big of a hotel, and not noisy. 2. Location on the creek is fantastic. Literally 10-12 minute drive to the financial center or downtown Dubai. For tourists, old Dubai souq is very close. 3. The Indian and Italian restaurants are su... Read more
from amsterdam
Submitted on 19-10-2016
Kids enjoyed lot during their stay in this hotel, ideally located and lots of good food in house but breakfast wasn't upto the level it should have been. Kids swimming area one of the best thing most of the hotels lack. Rooms and services are lot better than many hotel.
from Uithoorn, The Netherlands
Submitted on 20-10-2016
We had a very good lunch in the Italian restaurant overlooking the Creek. Very nice food in a great ambiance with perfect service from Michael!! Hotel is looking great also, situated in old Dubai. The marina, burj khalifa etc. ca. 30 to 45 minutes drive by car (if there is not much traffic). When we were here we experienced a lot of traffic jam.
from kings lynn
Submitted on 21-10-2016
Stayed at the Sheraton Dubai Creek and really enjoyed it. Have stayed in several Sheratons over the years and they have all been pretty good, so we took the plunge and were not dissappointed. Nice size rooms and the hotel had an english themed pub which was decent as well as the normal goodies you get with a Sheraton. Breakfast was very good where you could eat in the restuarant or eat outside next to the pool. The hotel is in a very good spot next to the creek and only a short taxi ride to dow... Read more
from Coimbra
Submitted on 21-10-2016
First of all, this is a good hotel a bit far away from the main attractions. The rooms are luxurious and spacious. Nevertheless, city rooms have an unbearable noise level coming from the street traffic. We complained about the noise and on the second night they gave us a room in the 7th floor where the noise was manageable. The restaurants are very nice, especially the Japanese. When we checkout out a friend of ours told the staff that she had a toothpick for 4 days on the floor of her room (hou... Read more
from New Malden, null, United Kingdom
Submitted on 22-10-2016
We stayed once more at Sheraton Dubai Creek in UAE. Everything was perfect, - rooms, food, beverages and very helpful staff. Highly recommended. We would not hesitate to stay there again. The location was just right for our business purposes.
from Madrid, New Mexico
Submitted on 23-10-2016
We stayed in this hotel for 5 days, everything was very nice. Service, cleanliness, comfort level, room, food all was matching with our choice. Its Japanese restaurant serves wonderful food in very reasonable price, service and staffs at this restaurant was very pleasing, knowledgeable, friendly and engaging. Chefs at live cooking were also amazing and so was the manager of the restaurant. I even tried once Italian and Indian, but Japanese was best for us. Staffs at front desk were also very goo... Read more
from Chicago, Illinois
Submitted on 23-10-2016
The rooms were very nice. Very Modern. Great service at the hotel. We arrived late so had dinner in the English pub, which was surprisingly good and wasn't simply English pub food. We would definitely stay here again.
from
Submitted on 23-10-2016
Good transit hotel. Very convenient. We had a good rest. The room was furnished nicely. Value for money. In-room dinning was very tasty. Beautiful lobby area. The staff was very helpful and thoughtful.
from Abuja, Nigeria
Submitted on 24-10-2016
Spent about 4 nights in all. 3 nights first and after 2 nights out returned for 1 other night. I had previously read that this property was one of the first 5 star properties in Dubai, but was also recently renovated. As far as I saw, it didn't show signs of aging and I dare say it was an excellent renovation work done. The hotel is well located, about 10 - 15mins from the airport, not too far from the Gold souk and many other relevant locations Stepping into the lobby, we were attended to by... Read more
from
Submitted on 25-10-2016
My wife and I had a wonderful time at the Sheraton Dubai Creek. We arrived as newly-weds to find our room beautifully decorated with rose petals and towels folded in the shape of two swans forming a heart shape. A bit later a lovely cake was delivered to the room. The staff at the Sheraton were all exceptional and well trained. We enjoyed every minute of our stay at the Sheraton and thank the management and staff for making our stay a memorable one! Cobus & Wendy ADELAIDE AUSTRALIA
from Coffs Harbour, Australia
Submitted on 26-10-2016
Stayed there for four nights. Reception and foyer area very inviting, reception staff very good providing excellent service with a smile. We booked superior room with breakfast but were upgraded to Deluxe room on the highest floor with creek view across to the city. Rooms very clean and spacious with very good decor. Breakfast very good, but similar day to day. Very good location close Old Souk by water taxi or 12 minutes walk to Gold and Spice Souk, as well as metro near by. Hotel has free shu... Read more
from Bournemouth, United Kingdom
Submitted on 28-10-2016
My wife and I stayed her for three nights The arrangements for picking us up at the airport were first rate and we there began to experience the high light of our stay there the unbelievably friendly and efficient staff The entrance lobby and foyer are very impressive so was our large room containing 2 queen size beds with a lovely view of the Creek The buffet breakfast was one of the best we have had huge selection of freshly prepared dishes We enjoyed staying in this area containing many of... Read more
from Strasbourg, France
Submitted on 29-10-2016
Several times I've been there but this one was clearly a disappointment: noisy room (due to air con mechanism which continued to bother me all night even after switching off the air con), shower was alternatively cold and warm with no mean to find the balance. I mentioned it at check out without any kind of management apologies until now, although I'm (i was ?) a loyal customer.
from Blyth, United Kingdom
Submitted on 29-10-2016
Where to begin? Well first of all I must compliment the staff for their constant courtesy and helpfulness. Everyone from the door staff to reception to cleaners were very friendly and professional. I must make special mention of Jocelyn and Hazel in the Club lounge. Thanks for the drinks, beers, vodkas, sandwiches.....I could go on. Nothing is too much trouble for these staff. Well done! The hotel itself is brilliant. I have been to many in Las Vegas and it compares more than favourably with... Read more
from Riyadh, Saudi Arabia
Submitted on 30-10-2016
Rooms a good size and comfortable. Nice location by the creek. Check in and delivery of bags to rooms slow. Breakfast OK but not great, little niggles like drinks, fruit, various other buffet items not topped up promptly. Hotel restaurants similarly no more than adequate. Had to be reminded to take the SPG discount off the food items on the bill at check out.
from
Submitted on 02-11-2016
A class place with big size rooms. Great location. Staff are great too. The food is also fantastic. I have been there for a conference. Despite that I enjoyed my stay. I would highly recommend for family and romantic holidays.
from Orlando, Florida
Submitted on 03-11-2016
My husband and I stayed here in May for 5 nights. This hotel was very clean, neat and organized. The hotel staff was very helpful and friendly. We were out on different excursions throughout the day, so we did not spent too much time at the hotel. We were within walking distance to the metro, which took us various parts of Dubai. There is also a mini mart across the street and further down, you can find multiple restaurants such as Denny's and McDonald's. There are few restaurants within the ho... Read more
from Kyrgyzstan
Submitted on 05-11-2016
Just for transfer 20 hours stay in this hotel, check-in on 8 o'clock, but still not rooms for my Deluxe, and I just to want to take a breakfast, after breakfast still not got my room. manager then me to wait on VIP lounge to waiting again , after more 1 hours, finally got my key card (President room) first time for me to lived so luxury rooms(with 3 parts rooms, kitchen, dinning zone, living zone, office zone, Bedroom, second living zone, 2 toilet, 1 bathroom , Jacuzzi , sauna.... Not enough to... Read more
from Emirate of Dubai, United Arab Emirates
Submitted on 05-11-2016
After a hectic traffic on Thursday night.it was so nice to be welcomed in such away. .Nolen at the front desk was amazing he was very fast in check in, he as well recognized that it was my fiance's birthday... Ali Wajahat continued the warm welcome and he seemed genuinely glad to see us...the property itself was immaculate, spacious room, bed was unbelievably comfortable to include and especially the pillows. we had a one night stay but was amazing, would highly recommend my friends
from Norwich, United Kingdom
Submitted on 07-11-2016
Love this hotel and location. Have stayed several times in the past but this was the first time since the hotel was renovated in 2013. I paid extra for a club room on the 8th floor with a creek view which in my opinion was well worth it. My wife and I love the view of the creek watching the restaurant boats travelling during the early evening. The room was clean and spacious with a very comfortable king size bed. Having a club room gave us access to the club lounge on the ground floor. The SPG A... Read more
from Alghero, Italy
Submitted on 08-11-2016
We spent 6 night in the Sheraton Dubai Creek Hotel and we were really enjoied. All the staff and especially Jocelyn were so kind and follow as in all the requests. The hotel is well located. Easy to reach from the airport and an excellent shutlle service is connecting dayling the hotel with Dubai Mall and to the beach. We use this service a lot and it was puntual and very useful. Rooms are excellent also with alarge space, nice view and confortable bed. Food and beverage are so good and there i... Read more
from
Submitted on 08-11-2016
The pasta and Pizza were very delicious indeed. The staff serving us was very courteous and respectful too. God bless them. Thoroughly enjoyed our family lunch together on my son's 13th birthday. Thank you.
from Baden, Austria
Submitted on 10-11-2016
We booked a room with creek view for six nights. The hotels seems to be newly renovated, is very clean and welcoming. We received an upgrade when arriving, which was surprising, but very, very kind. The room on the tenth floor was spacious, the furniture in warm beige and brown colors was very cozy. We enjoyed in the evening the floating restaurants, sailing on the creek. The big advantage of the hotel is that it is situated near a metro station and a Big Bus stop
from
Submitted on 11-11-2016
First of all, I'm still in the hotel as I write this review. Last night, after an exhausting workday and a late night 7.5 hour flight, I arrived at the hotel just before midnight. In my original reservation which I did online a few weeks ago, I had indicated my late arrival hoping that it would help for a speedy check in process --- it did not! My original reservation was for a standard deluxe room. However, as part of the privileges as a platinum SPG member, I received a free upgrade to a Club ... Read more
from Kathmandu, Nepal
Submitted on 12-11-2016
This is my home away from home and will always have wonderful time staying here and will feel like I am in my home. Everything was so cool and just staff who rejected to serve me orange juice while having breakfast I thought they were there to serve but all other staffs were quite attentive except her she is probably from Philippines. I could serve my self but could see jar of juice and hope she was there to serve that and she was very rude too. This is minor incident will not change my mood to ... Read more
from
Submitted on 14-11-2016
A very nice hotel w/ excellent service, rooms are very clean & comfy, lobby is very elegant. The staff are very friendly & really helpful, special mention to Francis who was there when we arrived w/ his warm & friendly smile, assisted us in every way he can. I would definitely stay at the same hotel when we visit Dubai again, Will definitely recommend this Hotel.
from Baghdad, Iraq
Submitted on 14-11-2016
Once I got there, I was immediately upgraded to a suite. The suite was great!!! Restaurants were excellent. Chelsea Pub was relaxing and the food was so good. The view of Dubai Creek was enjoyable and relaxing, especially at night with all the dinner cruise boats going up and down the creek.
from Mumbai (Bombay), India
Submitted on 18-11-2016
From the time of check in till check out ,all staff were really helpful and always a smile on face with warm greetings. Especially the staff of Platinum lounge were all helpful in terms of service required. Would like to appreciate Miss Krystal,Miss Hazel,Mr.Archer,Miss Jocelyn and Miss Jona for their best service. The Pub staff , Mr. John ,Mr. Sindu and Miss Maria were very friendly with instant service. The pub is well maintained with good cleanliness. The rooms are very much clean and neat ... Read more
from Vancouver, Canada
Submitted on 19-11-2016
It is always great to come back to this property,,, my home away from home,,the best thing about this place are the PEOPLE ,, that is what makes me coming back again and again to this place for last 4 years,,the staff at this place is what makes this place so great,, I am platinum with SPG,, so I go to platinum lounge on a regular basis,, now I have stayed in many SPG properties and I can tell you all the staff at this lounge is by far the best I have ever seen,, so thank you so much to ,, Arche... Read more
from Kiev, Ukraine
Submitted on 19-11-2016
Great value Dubai hotel in interesting location on the creek in old Dubai. Rooms are fantastic with great big bathroom. Choice of restaurants Japanese Indian and Italian and the traditional English pub. Great friendly staff but overall great value for such a quality hotel in Dubai. I'll be back
from
Submitted on 19-11-2016
At the beginning I will start with the positive side in sheraton creek in dubai. The location of the hotel is unique and in my opinion the attractive creek view is on the top. The other thing is you are near to the airport and the main transportation station which connects you to everywhere. Inside the lobby you will be amazed from the design which reflects the old arabian palaces in a modern way . The restaurants in the hotel are one of the best in dubai. The staff are helpful and friend... Read more
from Prague, Czech Republic
Submitted on 19-11-2016
This hotel has some issues... Pros: - Albeit far from the centre, location on the creek is great for some early walks...especially in summer months. - Close to the airport. Hotel bus service to Mall Dubai and back. - Very good gym Cons: - We arrived very early in the morning 05:30. Hotel was fully booked so we had to wait - so far so good thats one of those things. However, we were told that once a room comes free and it is cleaned up at 08:00 we will be given one, just sit by the pool, we wil... Read more
from South Africa
Submitted on 22-11-2016
My family and I stayed at this hotel for 6 nights in total during our short holiday to Dubai. The hotel was in a good location and overall good condition. The pool was nice and included an under cover kiddies pool which was great. We stayed in the creek deluxe room which was neat and clean, with fabulous views. The staff were very friendly, especially Ms Mary-Anne who was just a delight and was very helpful. The concierge were also very helpful and accommodating. The breakfast was a bit boring a... Read more
from
Submitted on 22-11-2016
At first I would like to thank everyone, without exception, and I especially thank to : Mrs. JOCELYN G. TORNO MR. MAHER HKIRI Mr. WAJAHAT ALI Mr. Francis In fact accommodation was fantastic As it is always the usual Privileged geographic location Reception staff are very friendly and very cooperative provide the benefits of membership Platinum
from Lake District, United Kingdom
Submitted on 22-11-2016
I have stayed at this hotel last year and determined to stay there again as a result of my previous experience. Not only did it meet the standards I had previously enjoyed, but this time they exceeded all expectations. The hotel is conveniently located for both business and pleasure. What makes this hotel exceptional is its staff all of whom are extremely good and the assistance in helping make our experience we received from Amanda was particularly note worthy
from Southend-on-Sea, United Kingdom
Submitted on 22-11-2016
On the creek with the old Deira town all around on either side of the Creek, a lovely location at a value price with good facilities of z good standard. 25 minutes taxi ride from downtown Dubai, not the obvious choice but great location for Deira and just a bus boat ride across the Creek.
from Seattle, Washington
Submitted on 25-11-2016
The Dubai Creek hotel is a great choice if you want to be near the old souks, and it is close to the airport. We thoroughly enjoyed the hotel. After a long day of walking we came back thirsty and hungry. Sheraton employee Thida Soe spotted us, asked us what we wanted and from then on, she totally spoiled us with excellent service. We had a light dinner and drinks and enjoyed our conversation with her. Individuals like her are what make a hotel great. I would definitely stay here again.
from Sehnde, Germany
Submitted on 30-11-2016
Very friendly and professional stuff everywhere. I have absolutely no complaints. The Sheraton is close to the airport and there is the possibility for a short walk at the creek. Nice to have the Chelsea Bar where you can watch premier leaque of course.
from
Submitted on 02-12-2016
The hotel is really nice the location great room setup and design super I had lovely view from the room over the creek and dubai skyline. The check in process was so fast the employee in front desk was so helpful ( Louis) and I felt so welcomed and as I am a super client for them. I forget my room key inside the room and I asked the front desk for a new one the staff member (Mina) who help me was so professional and very fun to talk and chat with him. For sure they will see me again in this ... Read more
from Norway
Submitted on 02-12-2016
Nice big room, good service and fantastic view over the Creek from 11th floor. Good location for exploring the old parts of Dubai. Good restaurants and the lounge was an oasis. Will definitely stay there again.
from Dubai, United Arab Emirates
Submitted on 03-12-2016
Went for Friday brunch a few weeks ago. It was not as expected. Was there last year and it was only food from the Vivaldi by Alfredo Russo restaurant. This is an excellent Italian restaurant. However the brunch changed - and no one informed me in advance. The brunch is now a combination of all of the hotel's restaurants and I did not enjoy that. The BEST food was the Italian, however unlike beforew when it was served at the table family style, it's now in hot trays. Sorry but food that is cooked... Read more
from Emirate of Dubai, United Arab Emirates
Submitted on 03-12-2016
Stayed here once for 1 night, very comfortable and cleaned room.Front desk and room service staffs are very polite and professional. I have been knowing this place because of its Japanese restaurant called creekside, best dining place and one of my favourite destination in town. Its quality of food, excellent service and caring team(anil,himashu,remelyn),pricing everything is super. Other restaurants like indian,italian and pub are good also ,but I have not tried however Italian has got very goo... Read more
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