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One&Only The Palm

Dubai, United Arab Emirates (DXB)

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Based on 902 reviews
Room & Rates
Palm Manor Premiere Room King Bed

Palm Manor Premiere Room King Bed

1 King Bed
700-sq-foot (65-sq-meter) room, furnished balcony/patio with garden views

Relax - In-room massage available
Entertainment - Free WiFi, 46-inch flat-screen TV with satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, free newspaper, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Palm Beach Premiere King Bed

Palm Beach Premiere King Bed

1 King Bed
700-sq-foot (65-sq-meter) room, furnished balcony/patio with ocean views

Relax - In-room massage available
Entertainment - Free WiFi, 46-inch flat-screen TV with satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, free newspaper, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Palm Beach Junior Suite

Palm Beach Junior Suite

1 King Bed
1076-sq-foot (100-sq-meter) room, furnished balcony/patio with ocean views

Layout - Separate living room
Relax - In-room massage available
Entertainment - Free WiFi, 46-inch flat-screen TV with satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, free newspaper, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Palm Beach Executive Suite

Palm Beach Executive Suite

1 King Bed
1399-sq-foot (130-sq-meter) room, furnished balcony/patio with ocean views

Layout - Bedroom, living room, and dining area
Relax - In-room massage available
Entertainment - Free WiFi, 46-inch flat-screen TV with satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Access to in-room child care, safe, and free newspaper; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Palm Manor Premiere Room Twin Beds

Palm Manor Premiere Room Twin Beds

2 Twin Beds
699-sq-foot (65-sq-meter) room, furnished balcony/patio with garden views

Relax - In-room massage available
Entertainment - Free WiFi, 46-inch flat-screen TV with satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, free newspaper, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Palm Beach Premiere Twin Beds

Palm Beach Premiere Twin Beds

2 Twin Beds
700-sq-foot (65-sq-meter) room, furnished balcony/patio with garden views

Relax - In-room massage available
Entertainment - Free WiFi, 46-inch flat-screen TV with satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, free newspaper, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Palm Beach Premier Double Double

2 Queen Beds
Features a private furnished balcony/patio

Relax - In-room massage available
Entertainment - Free WiFi, 46-inch flat-screen TV with satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, free newspaper, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Palm Manor Premier Double Double

2 Queen Beds
Features a private furnished balcony/patio

Relax - In-room massage available
Entertainment - Free WiFi, 46-inch flat-screen TV with satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, free newspaper, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
One&Only The Palm
Palm Island The West Crescent, Dubai, United Arab Emirates 37252

Rooms
Make yourself at home in one of the 94 air-conditioned rooms featuring iPod docking stations and minibars. Rooms have private furnished balconies or patios. 46-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Spending a day of fun is easy with the complimentary theme park shuttle.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/cafť. From your room, you can also access 24-hour room service. Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a poolside bar.

Business, Other Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: AED 400 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Tourism fee: AED 20 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Children's Program
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Free Breakfast
  • Gift Shop on Property
  • Jacuzzi/Hot Tub
  • Kids Club
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Private Beach
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 902 reviews
from London, United Kingdom
Submitted on 17-05-2016
My mum and I had booked into the Atlantis hotel on the palm as we were going to be visiting friends who lived near there. Having been thoroughly disappointed by the pool, beach and communal areas of the Atlantis, we decided to book a number of day passes to use the leisure facilities of the one and only, the palm. I can honestly say that in 15 years of travelling to Dubai and having been to the Burj al Arab, the Jumeirah Beach and Al Qasr to name but a few hotels, the one and only the palm is in... Read more
from
Submitted on 18-05-2016
It is a beautiful hotel, wonderful service and very friendly excellent restaurants, Located in a very beautiful private beach with easy reach of other hotels and restaurants, we stayed in the hotel several times past few years and never had problem
from
Submitted on 19-05-2016
This is our third visit to The one and only on the palm and it just gets better each time. This truly is one of the best hotels in the world for so many reasons: The food is exceptional and any special requirements are catered for without question. Stay and Zest are our favourites and the menus are varied so no need to worry about running out of choice! The staff can not do enough to please you. Whether it's the restaurant managers, the boys on the beach or house keeping ...you are always p... Read more
from Barnsley, United Kingdom
Submitted on 22-05-2016
This is our fourth visit here and it never disappoints. From walking in the door you just feel at home, so comfortable considering the total luxury which overwhelms you. There are so many great features in this hotel. The rooms are all amazing well maintained beautiful luxurious sofas, chairs and the bath showers are amazing lots of room. The restaurants are amazing from Zest being the main for breakfast and evening meal the menu is varied, if they haven't got it they will try their best to help... Read more
from Brisbane, Australia
Submitted on 24-05-2016
The One and Only in Dubai offers priceless opportunity at early breakfast for observation and review. My dull poached eggs have received a dichotyledon of cress. My mushrooms have been run carefully through a paper shredder. And my tomatoes have almost learnt to sing. This is an impressive dawn feast - almost perfect. But one event is in fact completely perfect. The mutual share of disappointment exchanged between a honeymoon couple sat at a table nearby. Clearly from North America, i... Read more
from London
Submitted on 31-05-2016
We recently went to the One & Only The Palm for a family break with two young boys (6 and 4). We couldn't have asked for a better experience. The service was among the best we have ever experienced; the pool and beach were perfect for adult R&R and kid fun; and the restaurants were great for us and the boys too. What wasn't clear when we booked was how "inter-leading" rooms work (the hotel seemed to be very intentional in its use of this term instead of "inter-connecting"). For the benefit of o... Read more
from Paris, France
Submitted on 31-05-2016
I had a junior suite with pool and an adjoining 'ordinary' room. both were of the highest quality. the place was super clean and nothing was too much trouble. the service was outstanding. the concierge and guest services go out of their way to make ones stay a great experience. I highly recommend this hotel !!
from St. Albans, United Kingdom
Submitted on 31-05-2016
This is the most beautiful Hotel. Every time my husband and I think of booking a holiday Dubai and One&Only The Palm is our first choice. We travel a lot and this hotel is extremely hard to beat. The staff are so friendly, the Hotel is so beautiful, clean and elegant, everything about One&Only The Palm is perfect for a relaxing and chilled holiday in the sun. We have been 3 times in 1 year and it's simply amazing every time. To be greeted at reception on arrival with " Welcome Home " is so lov... Read more
from Manchester, United Kingdom
Submitted on 04-06-2016
We had lunch and also tapas in the evening sitting outside. They have huge fans so it makes it enjoyable to sit outside. Service fabulous and small tapas menu great. Great view overlooking the marina. Very romantic in the evening . Totally fab night that starts with a buggy ride front the hotel.
from Santa Barbara, California
Submitted on 06-06-2016
There is a reason this place is rated so highly. It is fantastic! Take the time and go! It is worth every penny and the service is incredible. The gym was reasonable (my fiancee is a bodybuilder and he was able to make it work), the rooms were beautiful, the pool was incredible, the spa was wonderful, and the service...well the service was out of this world. If you find yourself in Dubai, go to the Palm!
from Dubai, United Arab Emirates
Submitted on 28-06-2016
If you want the best in Dubai.....book this resort. The hotel have only 80/90 rooms but here you can find relax hospitable service. The restourant was very good and the pool very suggestive...right place if you want unforgettable experience!
from London, United Kingdom
Submitted on 28-06-2016
This is a genuine 5 star hotel.It is situated at the end of the Palm and the way it is designed makes you feel you are on an island.I have previously stayed in the Residence and Spa and whilst this is also excellent, this is better. It has a better choice of restaurants and a private beach. The Villas that overlook the beach have amazing gardens, their own pool and are set back so that they are still private. Pool service is first class and the breakfast experience was a joy. Impossible to disli... Read more
from Doncaster, England, United Kingdom
Submitted on 28-06-2016
Stayed at this hotel for one week at the end of May/beginning of June. Words cannot totally convey the sheer perfection of this hotel and it's staff. We stayed in a room on the third floor of the main building which was overlooking the pool area. The room was just amazing, so beautifully decorated. The bedroom area was huge with two double beds, a small sofa at the end of each bed and a large desk and chair to work at. There was a huge plasma tv, Bose sound dock and coffee machine and mini ... Read more
from
Submitted on 29-06-2016
The exceptional Management of this hotel is why it is so good. All of the reviews highlight many individual factors which contribute to it‚??s success, but I believe it is all down to the outstanding leadership, which has become a culture to all members of the One and Only Palm Team. The pyramid of Management from the General Manager, Mr Vincent Smarrella, who is so friendly and actually takes the time to talk to his guests. Executive Assistant Manager Mr Moorthy Mudaliar, what a true gentlema... Read more
from
Submitted on 30-06-2016
In our opinion this is the best hotel in the world and we have travelled extensively over the years. True excellence is being able to deliver extremely high standards repeatedly and this hotel manages to do just that. We have been there many many times since just after the hotel first opened and we are now very firm repeat visitors ....we are even going back again next month for another break. As soon as we arrived we were totally looked after and pampered. Due to flight delays we arrived lat... Read more
from Doncaster, United Kingdom
Submitted on 01-07-2016
Wow !!!!!! What an amazing hotel! Me and my husband had the best time with the most excellent service. The whole team from management to maid service were to a very high standard! We have been very impressed and we intend to return very soon :) We needed to make various restaurant reservations and 'Doole' our personal host took care of everything! It was our anniversary and my husbands birthday celebration and every restaurant brought out a cake at the end.. All down to Doole making sure we w... Read more
from Porches
Submitted on 02-07-2016
This was probably the best holiday we have ever had. We had been told how amazing this hotel was, by friends and colleagues, but our experience completely surpassed our expectations. Beautiful grounds, beautiful peaceful location, incredibly professional, kind and attentive staff and the most incredible attention to detail in the furnishings, rooms and restaurants. An amazing way to spend our 10 year wedding anniversary. We hope to be back very soon!
from
Submitted on 08-07-2016
The Arabian Court has the better rooms amongst the Palace in this resort. The staff were very well trained and accommodating. The room service food was not really up to par but nonetheless was a great experience and would recommend it to anyone.
from England, United Kingdom
Submitted on 10-07-2016
This hotel is fabulous, the resort is really small and intimate. The double beds around the pool are fab for chilling out on. The French restaurant food was amazing, the pepper steak was one of the best we have ever eaten. We stayed in a junior suite and couldn't fault the room or staff, nothing was to much trouble. Only small gripe was the men having to wear full length trousers in the evening in the restaurants, it's 40 odd degree heat and it's the most remote hotel on the palm, yet they s... Read more
from London, United Kingdom
Submitted on 12-07-2016
I stayed at The Palm with my husband for the last part of our honeymoon and I would love to stay again! Stunning hotel, delicious breakfast, great service, incredible rooms! The bathroom was huge and so clean! The hotel has a very majestic feel about it.
from
Submitted on 13-07-2016
I have just returned home from a 5 night stay with my husband and 2 year old daughter. Arrival and check in was smooth, the lobby is stunning and we were made to feel very welcome. We booked a junior suite which was beautiful, huge, and luxurious. The resort is very relaxing and quiet. The kids club was very well equipped. Poolside service was good, the soft drinks menu is limited and could do with offering non-alcoholic cocktails and smoothies. We had a couple of issues with the service and foo... Read more
from
Submitted on 18-07-2016
We have just returned from a one night stay at the one & only. Beautiful clean room, amazing pool and superb service. A special thank you for the room arrangements to celebrate our anniversary and to Jalal the buggy driver who took my husband all around the resort. We'll be back!
from London, United Kingdom
Submitted on 24-07-2016
Had a recent four night stay for our wedding anniversary, service was outstanding from the moment we walked through the door. Staff were polite and attentive and really seemed to be part of the brand. Quality of service and food in 101 was excellent but couldn't surpass our final evening meal at Stay, which was faultless right down to the tour of the kitchen and pastry table. Will defiantly be on our return list..
from Brussels, Belgium
Submitted on 24-07-2016
One & Only The Palm is simply the best hotel in the world. When visiting Dubai, this is the place where luxury has no limits! Every single detail has been analyzed in order to give their guests an unforgettable experience/holiday. The property itself is beautiful with a very romantic setting (and amazing view over the Dubai Marina). Their private beach and swimming pool are just fantastic, it is the ultimate luxury. The rooms were huge (even if we stayed in a standard room), beds are super co... Read more
from Milan, Italy
Submitted on 25-07-2016
The most elegant hotel in Dubai. Not your typical gold dripping over the top tacky decor one gets use to in Dubai. This place is luxurious in the best way. Fantastic service and their restaurants are some of the best food and views in Dubai. The pool is so picture worthy I can't even begin to explain. Highly recommend this place
from London, United Kingdom
Submitted on 25-07-2016
We stayed for three days in a private villa with a pool on the beach. The room was the size of a nice two bedroom flat with a wonderful view. Excellence everywhere and good taste by Dubai standards .A bit far from the city so not for busy business travellers
from
Submitted on 30-07-2016
Absolutely loved our stay here. From the moment we arrived well before check in, everyone was very accommodating in finding us a temporary room. We were then upgraded which was a pleasant suprise! The rooms were both spacious and the pool was devine and super clean. We really want to thank all the staff for taking so much care and pride in their service and for being happy. We will be back!
from Dubai, United Arab Emirates
Submitted on 31-07-2016
One of the best hotels in Palm Jumeirah.. Its a luxurious choice and unforgettable experience.. The room was so specious, very clean and has all what you need.. The hotel facilities are great.. Staff are so great and so professional.. Great services.. Highly recommended
from Hamilton, Canada
Submitted on 01-08-2016
This place is just beautiful! The view from the room , the food , service and the room itself was just amazing ! Very comfortable bed and the bathroom is literallly the size of an actual room (nicest bathroom i have seen)everything about our stay was perfect! Highly recommended ! :)
from Chelmsford, United Kingdom
Submitted on 01-08-2016
Was taken to this amazing hotel as a surprise for a milestone birthday. Cannot recommend enough, it is a simply sublime place. From the minute we stepped out of the limo at the hotel we were met with the most courteous cheerful staff. Check in was accompanied by a very welcome cocktail and once we had been given a quick run through of the facilities we were shown to our apartment. Wow! Right on the beach with a little grassed garden area as well. Amazingly huge room, seating area, huge beds, p... Read more
from Dubai
Submitted on 09-08-2016
Stopped off at the One and Only The Palm for an afternoon whilst staying at the Royal Mirage on our Anniversary. The hotels offer a free boat shuttle between the properties. The main poolside area at The palm is a wonderful relaxing place to spend a few ours even during the height of summer. We were looked after wonderfully by Noel and his poolside team who really added to the experience for us. We had a quick look inside the hotel and it is a beautiful modern interpretation on an arabic th... Read more
from Lisbon, Portugal
Submitted on 10-08-2016
We had a wonderful wonderful time. It really exceeded our expectations. Beautiful hotel beautiful decor kind and helpful staff always trying to meet your expectations. Best breakfast ever and dreamy beds.
from Dubai
Submitted on 12-08-2016
Spending a staycation at our favorite property in Dubai. It is once again gorgeous. The staff are so attentive . Food is wonderful. Dinner at Stay is a feast for the senses. Attention to detail and perfect service. The water temperature is just right for the heat. Never get tired of Thai beautiful hotel
from Beverly Hills, California
Submitted on 13-08-2016
Wonderful staff and hotel. The French restaurant is a must. The chef was an amazing host. The only negative about this hotel is the distance from the malls ect. If you are planning a resort trip to Dubai, perfect hotel but if you are there for meetings it can be a hassle.
from channel islands
Submitted on 15-08-2016
We stayed only a couple of nights at the end of our trip thinking we were saving the best till last but whilst this is a very nice hotel it wasn't our favourite. The hotel is very small which is nice if you want a romantic break but we found ourselves going to the small adults only pool as there were to many young children at the main pool and not what we had really expected to see here which cancelled out the romantic break vibe. The service was to intrusive where it felt you were being stalk... Read more
from Sydney, Australia
Submitted on 30-08-2016
The best hotel and experience ever. Service, amenities ,food and list goes on everything is perfection. So many highlights even when my wife and I had some problems these were dealt with professionally even at odd hours. The staff were outstanding . If there is a better hotel/resort than this I want to experience it. I would find it hard to believe that one exists. Everyone should experience this place once in a lifetime.
from
Submitted on 03-09-2016
have just spent not much time at this hotel during my work trip, but the hotel and all the facilities been looking great. The rooms was just large and spectacularly furnished. The services i have experienced were on high level. Will come back with family for sure on day.
from Greater Manchester, United Kingdom
Submitted on 04-09-2016
We have just returned from our first visit to the One and Only The Palm Dubai and our experience was amazing. Service and staff excellent, they cannot do enough for you to make your stay even more enjoyable. Our butler Nick we cannot thank you enough for all your advice assistance and added service to make our holiday relaxing and hassle free. Huge thank you to all the staff, you are amazing and so passionate at what you do. Highly recommend the Stay restaurant WOW...
from
Submitted on 06-09-2016
Ihave ,visited many hotels but I never experienced such a service . rooms are very clean and tidy... Staff are really very friendly with us ..and view is excellent in palm..in one word this is a best hotel in Dubai..
from
Submitted on 06-09-2016
Quite possibly the best stay of our lives. The service was impeccable everything from the pool boys to the manager went beyond the call of duty. Our host Nick was a natural and his service reached beyond the limits of the hotel insuring our evening meals out were personalised and met with an exacting standard that we became so familiar with during our stay at the one and only the palm. The rooms were beautiful, spacious, and immaculate. We both slept very well. By far this hotel is above and b... Read more
from
Submitted on 13-09-2016
Visited the hotel for a massage treatment was acceptable, but I was surprised to be told that there is no facility to use after the treatment. After paying for such a treatment, I was planning to spend the day indulging in the steam room, sauna and relaxation area. But rather was asked to confine to my massage room. Unacceptable! Very disappointed.
from London, United Kingdom
Submitted on 13-09-2016
If you are looking for the ultimate relaxing, luxurious, and welcoming place you could ever go to....go here! It is elegant, extremely well run, and delivers on every expectation. The customer service is the best I have experienced with a level of personal service that would be very hard to match. Breakfast is beyond great, with the chef coming to check you are happy, and the services of a personal host to to book meals, a buggy or transport or to chat with made us feel very well cared for. ... Read more
from
Submitted on 14-09-2016
Quite possibly the best stay of our lives. The service was impeccable everything from the pool boys to the manager went beyond the call of duty. Our host Nick was a natural and his service reached beyond the limits of the hotel insuring our evening meals out were personalised and met with an exacting standard that we became so familiar with during our stay at the one and only the palm. The rooms were beautiful, spacious, and immaculate. We both slept very well. By far this hotel is above and be... Read more
from Langford, United Kingdom
Submitted on 16-09-2016
Everything at this hotel was fabulous. The staff can't do enough for you and the hotel is so lavish and clean. We could not believe that the food in the restaurants was of such quality for a half board option. Definitely be returning to this hotel and did not want to leave!
from Emirate of Dubai, United Arab Emirates
Submitted on 20-09-2016
We had our Iftar in Zest restaurant and we moved on to shisha area in Lounge. To be honest, the food was delicious and service was top class. Ahmed from shisha was fantastic. Thanks to Mr Moorthy the executive manager and all the staff that made our visit special. Arabic chef in Zest was probably the best we have met so far. Thanks k
from London, United Kingdom
Submitted on 22-09-2016
We stayed here for 2 nights, we had a a amazing stay, we booked a beachfront Ground floor junior suite which was ideal with our infant, we were upgraded to a junior suite with pool which was lovely, great food, great service, beautiful setting and ambience, rooms are gorgeous and work well with an infant, loved it! We ended up booking the one and only Reethi Rah in the Maldives due to our experience here but unfortunately that was not up to par, the Palm however was amazing!
from milton keynes
Submitted on 22-09-2016
The beautiful location and wonderful staff still can't be beaten. The peace of this stunning hotel is absolutely unique in the busy city of Dubai. Throughout the hotel the staff are wonderful. They are so very nice people, attentive and discrete. The hotel is absolutely gorgeous, comfortable and elegant. The food at Stay is stunning, 101 is the most relaxing romantic place for a cocktail and now there is a Guerlain Spa - what more can you ask for? We've returned year after year as there really... Read more
from Chelmsford, United Kingdom
Submitted on 22-09-2016
My wife and I had stayed two years previously at the One&Only Residence so had an idea as to what to expect but the experience was even better. From the moment we walked in the reception, we knew we had made a great choice. Our room was in the main hotel, on the 3rd floor and had great views over the gardens and of the creek.Huge room, massive amount of closets, draws, mirrors eveywhere and a stand alone bath. We arrived quite late, and after a fruit cocktail and personal welcome from the duty ... Read more
from Daresbury Cheshire
Submitted on 25-09-2016
This hotel deserves its accolades it has been our best holiday experience ever . The staff are very courteous nothing at all is too much trouble , I am travelling with my husband who is a wheelchair user our room is perfect the facility suits him well we have 2 separate bathrooms one for his needs and one for mine which is totally ideal . The restaurants are well attended the food is very very good zest for breakfast has all you could want . We have had a tapas experience at 101 and today we wil... Read more
from The Hague, The Netherlands
Submitted on 26-09-2016
This beautiful and intimate hotel gives infinite fun. "The Palm" is located on the Palm Jumeirah Island and has wonderful views of the Dubai skyline. There are 3 restaurants, of which one with a Michelin star awarded. The rooms have luxurious amenities such as, a huge flat screen and a Nespresso coffee machine. We are here for the fifth time in a row and - without overdoing it - the management and their team starting from the entrance to the swimming pool, gives the guests a feeling to be welco... Read more
from
Submitted on 27-09-2016
From the moment of our arrival we were introduced to what a real holiday is truly about. Our every need , happiness was the whole team at the One and only main concern. Our room 717 was stunning with sea view, 2 minutes walk from the white sandy beach and our truly wonderful host (Butler) Nasheed. He was always smiling, very helpful with advice, suggestions but always remaining professional. The night when Nasheed was away he was replaced with a equally charming host. The staff in all the restau... Read more
from Sevenoaks, United Kingdom
Submitted on 27-09-2016
This was our fourth visit to the One & Only and won't be our last ,this is a beautiful resort, fantastic staff, delicious food, the wifi is free and excellent,nothing is too much trouble . Pool area is spacious and well equipped with sun beds and we love the glasses cleaning service along with water and lots of little treats,fruit ,cucumber for tired eyes ! etc, always a memorable stay.
from Dubai, United Arab Emirates
Submitted on 29-09-2016
If you want the best in Dubai hotels you need to stay in this one. Location , infinity pool , cleanest , service , peaceful, food, atmosphere. ....101 and Zest restaurant. ....everything are TOP class ... Recommended. ...
from London
Submitted on 30-09-2016
The one&only Palm hotel is like nowhere I have ever been before! It's absolutely incredible. The hotel itself is maintained to the highest standard and is spotless throughout. The attention to detail is second to none. This continues into the rooms whereby everything is flawless. The bed is super comfortable and the choice of pillows is mind blowing. The room is kept clean and tidy each morning and night so the need to do anything is minimal. The housekeepers are excellent often going the ... Read more
from 's-Gravenzande, The Netherlands
Submitted on 30-09-2016
From the start of our holiday we had the feeling that we were special. The staff has just one goal, and that is taking good care of the guests. The swimmingpool is amazing and the outdoormanager Mr. Noel Silva managed his team very well. Even thought the heat, they remain friendly and personable, nothing what you ask for is to much work hem. Dining at one of the three restaurants is a pleasure, with STAY as absolute stunning. For the 5th time in a row we stay at the Palm and it seems that they a... Read more
from
Submitted on 01-10-2016
We enjoyed a lovely long weekend staycation recently at this special hotel. Check-in is very efficient and personal and we were quickly taken to our room in Mansion 5 which overlooked the sea, a very kind upgrade from the hotel. The rooms and balcony areas are very spacious. The bed and pillows are very comfortable and the bathroom fitted which a lovely rain shower and plenty of wardrobe space. Wifi is free and easy to connect to with no connection issues. Whilst the pool area is beautiful,... Read more
from Salt Lake City
Submitted on 02-10-2016
For our first visit to Dubai, we were conflicted about what area to stay...on the Palm or a mainland location where the majority of the 5-star accommodations are. We opted to the Palm and specifically the One&Only. First a mention about the One&Only Palm, every review here that you read about incredible service, opulent rooms, amazing grounds, superb dining (including an amazing breakfast buffet) and the overall guest experience is right on...one of the most incredible hotel experiences we've ... Read more
from Liverpool, United Kingdom
Submitted on 03-10-2016
If you enjoy life, you must stay at the One and Only on The Palm. Flying business on Emirates from Manchester, we had a perfect start to the holiday. We were on the 777 on the way out, a fabulous plane and as we were to discover, a better craft than the A380, on the return. After a fabulous 7 hours we arrived in Dubai, limo to the One and Only arriving at 930pm. Greeted with a welcome drink we filled in the resort paperwork in a comfortable bar with Nina followed by David, a Mauritian gentleman.... Read more
from Portsmouth, United Kingdom
Submitted on 03-10-2016
Priceless memories when ever we return to this Fabulous hotel, I would sincerely like to thank senior management, front office, Zest, Stay and all the supporting team for their kind help and generous hospitality, their professionalism is to be much admired. 24.09.2016 to 28.09.2016
from
Submitted on 04-10-2016
First of all I must apologise for the late review to this Hotel and its staff. We stayed here in August with my wife (Michelle) and two girls 6&3 (Ava and Isla) and all i can say it is the best holiday we have ever had! We have been to Dubai before and are well travelled but this is an absolute Gem. It is by far the most luxurious and accommodating hotel we have ever been in. We have already booked to go back next year. From the grounds, the room, the pool etc everything is perfect! The staff c... Read more
from Aberdeen, United Kingdom
Submitted on 05-10-2016
My partner and I have just returned from a one week stay at this hotel. Amazing! The staff are all so friendly with every staff member smiling and wishing you a good morning/afternoon when they see you. The pool is incredible with the staff continuously coming round with water, fresh fruit, ice tea, cold towels and even cleaning your sunglasses! Such a personal feel to the hotel with managers introducing themselves, staff remembering your name/room number and even a host for the week who sorts o... Read more
from
Submitted on 06-10-2016
The One and Only The Palm has to be the most magical hotel we have ever had the pleasure of visiting, the staff are all welcoming, friendly and very very helpful, the restaurant's are all amazing and food is excellent, pool service is attentive and comprehensive, rooms huge and very well appointed, your welcomed into the lobby when you arrive with cold towels and a beautiful cocktail....amazing At night the atmosphere changes from calm and serene to twinkling and romantic lit with candles and l... Read more
from London, United Kingdom
Submitted on 07-10-2016
It was my dream come true to return to One & Only The Palm this September with my family (11 of us)!. The outstanding service started before the holiday began. A boat event was planned through Noel and Artum months before so everything was perfectly arranged down to the drinks and handmade ice creams!. And before our arrival we received a welcome back message from Mr. Moorthy the Executive Assistant Manager. From the minute we stepped out of our cars - we were warmly welcomed by Vanessa. After a... Read more
from Luton, United Kingdom
Submitted on 08-10-2016
Well where to begin........ (Better then the Burj Al Arab) As soon as my husband and I set foot into this hotel we knew were were going to be treated like royalty. When we arrived to check in we were seated shortly before being greeted personally by the Manager of the hotel. He was very pleasant and made us feel welcome. The hotel expected us to arrive at 8am and had our room ready. We were then given hot towels to freshen up, and traditional ice tea. The lobby is stunning, the decor o... Read more
from Kent, United Kingdom
Submitted on 09-10-2016
We have recently returned from an amazing ten nights stay at this incredible resort on The Palm. This was our 5th year as returning guests and things just keep getting better. This year was a particularly special trip as there were eleven members of our family group ranging from the youngest aged six to the oldest aged eighty three. From the moment we stepped out of our cars on arrival until our sad departure, the level of personalised service, staff recognition and "can do attitude" from sen... Read more
from London
Submitted on 09-10-2016
Stayed at this hotel for one week, beautiful rooms, great food at restaurants with great service. The service could have been a little more attentive around the pool during the day time. But none the less a great hotel and great staff.... also great kids club for the children.
from London, United Kingdom
Submitted on 11-10-2016
We have just returned from 3 glorious nights at this amazing hotel. Without doubt, this is the best hotel I have ever stayed in. The hotel itself is just stunning, the service is simply amazing and the food is divine. I honestly could just go on and on about this place! We had a fabulous meal at STAY and met the chef who went above and beyond to spend time with us. We had the delight of meeting Moorthy the executive manager and Francesco, the reception manager; both made sure we were happy ... Read more
from Shrewsbury, United Kingdom
Submitted on 11-10-2016
This hotel is unbelievable, so glam and glitzy and very modern with big beautiful rooms. The service around the pool is fantastic, the guys come around the pool topping up your icy water, cucumber for your eyes and cold flannels to cool you down. The staff cannot do enough for you, you will get your own private butler who books all your restaurants or any activities you may want to do.The only thing I would be picky about is at breakfast the milk was warm on my cereal. Highly recommend this plac... Read more
from
Submitted on 12-10-2016
If your wanting to stay at one of the best hotels in the world, this is it, luxury at its finest, with breath taking backdrops of the bustling Dubai skyline, you will enter a secluded haven of serenity and luxury. On the countdown to our holiday to the one&only Palm I would check the daily reviews on trip advisor to get me excited about our pending trip, and wow the amazing reviews on here really did meet my expectations. I will write a detailed account of my stay, as I fly back home from our... Read more
from Margaret River, Australia
Submitted on 12-10-2016
Just had 4 nights at One and Only on the Palm. Fabulous in every way. Rooms perfectly fitted out. Adults pool lovely and quiet! All the staff were great. Using the ferry to get to Royal Mirage is great for getting away for a break but we were always hurrying back! Best hotel we've stayed in when visiting Dubai. BTW if you're thinking of going over to the Atlantis for a romantic dinner for too forget it! We got there to Locatelli and turned right around!
from Kiev, Ukraine
Submitted on 12-10-2016
This hotel is a pleasant place, good and clean, high quality property... The only thing it lacks - usually the main reason to return - something special about it. It looks and feels just as ordinary 5-star hotel without personality. It does meet your expectations in all aspects except for one - it does not surpass them. I believe only 3 moments deserve a mention about this resort: 1) In some places there is irritatingly rocky seabed on the beach. Better cover your feet. 2) Construction work... Read more
from
Submitted on 19-10-2016
My husband and I recently visited the One & Only The Palm and we have to say what an amazing hotel the standards are exemplary the staff were amazing very helpful and extremely polite at all times and the food was to an excellent standard throughout our stay The swimming pool was like no other pure luxury and the standards both maintained in this area and at the beach are far superior to a number of hotels we have stayed across the globe We stayed for a week and we feel that the following sta... Read more
from London, United Kingdom
Submitted on 20-10-2016
I came here for a good relaxation holiday and this was certainly the place to come too. I was upgraded on arrival which was a nice surprise to get. The food and service here with the staff are on point. I have no complaints at all with this hotel Highly recommended if you want some quite time with family or friends!! Also easy to get in and out of should you want to dine elsewhere or go shopping too!
from London, United Kingdom
Submitted on 23-10-2016
My wife and I made our third visit to the One and Only The Palm for a long weekend in October. The overnight flight times suit this kind of stay as you can leave the UK on a Thursday night, get three full days at the venue and return in time for work on Monday! The O & O is not cheap but you get what you pay for here, beautiful decor, in an amazing setting with immaculate staff. The venue has less than 100 rooms which meant it does not feel overcrowded even when full, and at times it felt like t... Read more
from
Submitted on 26-10-2016
Nothing better than One and Only the palm for a romantic hideaway. Very nice rooms and suites with excellent beddings, pamper in the nice spa, and spend a lazy time by the pool. Dine or have a room service as all are good.
from Barbados
Submitted on 30-10-2016
I have been fortunate enough to visit this amazing hotel three years running and it just gets better and better - if possible !! From the moment you arrive you step into a different world where everything you could possibly think of is catered for by the most charming, attentive staff. The moment you arrive you are greeted with cold towels and a delicious drink. You are then ushered to your room seamlessly and immediately feel relaxed and ready to savour every aspect of this incredible property.... Read more
from Newcastle upon Tyne, United Kingdom
Submitted on 30-10-2016
Amazing venue beautiful decor & intimate feel very luxurious. Visited 101 restaurants fab setting very modern vibe. Lovely meal pricey like all good venues in Dubai but worth a visit. Staff helpful & lovely with a child in our company.
from
Submitted on 30-10-2016
Amazing hotel, absolutely beautiful throughout! You defiantly feel like you are somewhere special here and most importantly you are treated like someone special. Defo recommend to couples/honeymooners couldn't think of anywhere more suited to make those romantic memories.
from usa
Submitted on 31-10-2016
this hotel exceeded my expectations. Throughout the whole hotel the service is incredibly good. Polite employees, always eager to help you. The pool in beautiful, Spa very luxurious and the room I stayed was perfect. The turndown service is very attentive, like everything else. Such a pleasure to spend time in a hotel of this category. Real vacation.
from Newhey, United Kingdom
Submitted on 03-11-2016
Stayed at the One & Only The Palm for 6 nights from 5th to 11th October 2016. Everything about this amazing hotel is top class. The rooms, the restaurants, the decor and the wonderful staff helped to make this a truly unforgettable holiday. The service is incredible from the moment you arrive at the hotel and nothing is too much trouble for the staff. We would like to mention, in particular, or hosts Noushad and Naveen who were so friendly and helpful throughout our stay. Always greeting us wi... Read more
from Moscow, Russia
Submitted on 04-11-2016
The One and Only hotel is a five star resort. It is located on the palm, on the farthest branch. The hotel has two swimming pools. One swimming pool is special for people after they use the spa. When you leave your room you can see the beach. It is not far. The view is magnificent. In the hotel there are three restaurants. I went to two of the restaurants. I can give them the best score - 5 out of 5. The hotel is the best in Dubai in my opinion.
from Moscow, Russia
Submitted on 08-11-2016
We highly appreciate the professionalism of the managers of the hotel and first-class staff that delivers us from lots of hassle and freeing up our time, allows us to abandon the bustle and dive into a world of serenity and tranquility. Special thanks we would like to express to the Russian-speaking personnel ‚?? namely, Artem Samulenko, the Concierge. Thanks to his efforts, we have always had the best seats in top restaurants in Dubai (we are a large family and visiting favorite restaurants (li... Read more
from Hertfordshire
Submitted on 10-11-2016
This is our second visit here, it's like returning to family from our visit last year. Last year we visited when I was 6 months pregnant and this year we returned with our 8month old daughter Isabella, which the staff at the hotel made a total fuss over and really made our stay special. we hired a poolside Cabana for our 10 day stay and were looked after exceptionally by all the pool concierge, they really were fantastic. The French chef at breakfast came and personally greeted us and said if we... Read more
from
Submitted on 13-11-2016
It‚??s been a year since we have stayed in this gorgeous hotel and it was AGAIN a wonderful holiday. We have been spoiled all day long. The service was simply unbeatable and the staff is GREAT. The food in the 3 restaurants is delicious and especially dining in the STAY is always a very nice experience. This time we have also enjoyed the in-room dining service and we can definitively recommend it. The quality and the waiting time is the same as in the restaurants. The hotel is a five star luxur... Read more
from
Submitted on 14-11-2016
I've visited that place already for two years, i always have a lot of positive vibes here, personal is really nice and satisfing, the best worker in this hotel is DOOL, heade a lot of good stuff for us. Hope he will work here as long as possible!
from Doha, Qatar
Submitted on 16-11-2016
This is not what we expected after being told by our friends that it is the best...even though we have seen many reviews on tripadvisor which encourage us to visit and stay there. Our favorite is the one &only Mina Siyahi but we thought of giving a try here but it was not worth the amount paid with the value of service received. Once they know that you are from Arabic country they don't give the attention given to other nationalities. We had to ask for every single request more than 3 times to r... Read more
from Clitheroe, United Kingdom
Submitted on 19-11-2016
The hotel is called one & only & that's how it makes you feel, like the one & only people they're dealing with! The standard of the hotel & the attentiveness of the the staff are absolutely wonderful. This is only our second visit, however we were greeted like long lost family & looked after so well. Our mansion had a personal butler who attended to our every need as did every one of the other members of staff, too numerous to mention. There's not enough space to mention all the fabulous ways ... Read more
from Toronto, Canada
Submitted on 20-11-2016
For a luxurious Dubai holiday, this is the *One and Only* place to stay. From the moment we arrived, we were treated likely royalty, but also like family. Food was outstanding, our room was well-appointed and very well looked after, resort amenities like pool, gym, and kids club were just perfect for the type of holiday we wanted - not crowded, not crazy, top quality facilities, and always someone to help us (and pleased to help us!). For those who are concerned that the Palm is too remote,... Read more
from London, United Kingdom
Submitted on 20-11-2016
The one & only the Palm is perfection.... Location, accommodation, food, spa, staff, crèche ALL outstanding. I can not fault this place from start to finish, the staff were amazing from concierge to the reception to the guys welcoming you on arrival. Polite, friendly & first class. Wouldn't stay anywhere else.
from Horley, United Kingdom
Submitted on 20-11-2016
We have been to the One and Only the palm 3 times now in the last two years. This hotel is a beautiful hotel, the service is amazing and staff can‚??t do enough for you. Our first stay was with our 1-year-old son in March 2015 and we were blown away by the scenery and the service. We arrived early and our room was ready as soon as we had had breakfast, which was a treat. We had a host who was allocated to us whilst we stayed at the Palm, Jacky. Jacky again could not do enough for us and was jum... Read more
from
Submitted on 21-11-2016
No apologies for a shamelessly biased review. As an OO Resort you know exactly whats on offer... elegance,style and subtle excellent service delivering an almost spiritual experience of respite and relaxation. OTP does this with such consistency, ease and apparently effort to spare you are left wondering if it was all just for you. Fabulous immaculate pool, tennis / gym facilities and Guerlain spa. All reservations and requests attended by our personal host, Jackie, materialising gently, ... Read more
from Portsmouth, United Kingdom
Submitted on 23-11-2016
We came to OOTP with our son to celebrate his Girlfriends 30th Birthday We have stayed here before and recommended this hotel to our Son as we think its the Best Hotel in Dubai and we wanted something Special for his Girlfriends Birthday We have stayed at many other hotels in Dubai but never fell in love with any of the others .. But to be Honest its the Staff here that make you feel very special your not a Room number you are greeted by every member of staff by your name which is nice Feeling ... Read more
from
Submitted on 26-11-2016
My husband and I visited OOTP and well...what can i say? Our stay was absoltely faultless and every single colleague gave us above and beyond customer service! Our host Roshan was fantastic and i honestly cannot wait to visit again. Mr and Mrs Butter :-)
from
Submitted on 27-11-2016
While our tour to palm jumeriah we ended up at this restaurant with sea ū??? view. The place was so happening and weather was so suitable with the ambience. An alfresco seating helps you to enjoy the view with drinks. Staff is so courteous and service so standardized that you will get amazed always. It was a relaxed evening and satisfied end to our trip.
from Leamington Spa, United Kingdom
Submitted on 27-11-2016
I don't write reviews about the places I stay very often, but really feel I should about this hotel. I have been coming here for some years now and have never written about it till now. I am VERY hard to please when it comes to pretty much everything if I am been totally honest but I really cannot fault this hotel. I tried another resort in the UEA last year which was really really nice but when I got back to the O&O Palm this year I was reminded why it is I Keep coming back. The hotel is breath... Read more
from Rotterdam, The Netherlands
Submitted on 28-11-2016
Wonderfull staff, beautiful decorated hotel, lovely room, we had 414 (first floor) in mansion4, staff is doing their utmost for you comfort, nice swimmingpool, they have a great spa and mani/pedicure, also a convenient ferry to O&O Residence, i will come back soon
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