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Novotel World Trade Centre

Dubai, United Arab Emirates (DXB)

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Based on 1254 reviews
Room & Rates
Superior Room, 1 Full Bed

Superior Room, 1 Full Bed

1 Full Bed
280-sq-foot (25-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Phone, double sofa bed, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

2 Twin Beds
280-sq-foot (25-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Phone, double sofa bed, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
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Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

1 King Bed
592-sq-foot (55-sq-meter) room with city views

Layout - Bedroom, living room, and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 32-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, double sofa bed, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

1 Full Bed
280-sq-foot (25-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Access to in-room child care, double sofa bed, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Novotel World Trade Centre
Al Saada Street, Dubai, United Arab Emirates 9622

Rooms
Make yourself at home in one of the 412 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Guests can catch a ride to the beach or shopping on the complimentary shuttle.

Dining
Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Dubai? This hotel has 1334 square feet (124 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 95 per person (approximately)
  • Airport shuttle fee: AED 180 per vehicle (one way)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Tourism fee: AED 15 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Beauty Shop/Salon
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Game Room
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1254 reviews
from Cumming, Georgia, United States
Submitted on 21-05-2016
I recently stayed at the Novotel for the 2nd year for a recent convention and this will be my last. The rooms are small, the housekeeping is awful and the service in the restaurant is ridiculous. I had a dinner one evening with 4 business associates and once seated not once did anyone come by to collect dirty plates, see if we needed anything. The food selection was wonderful but the service was deplorable. I also tried to book a car service for the evening and arrange it through the hotel to b... Read more
from Dubai, United Arab Emirates
Submitted on 22-05-2016
It is a great business hotel right between old dubai (deira) and new dubai. The rooms are spacious, comfortable bedding, cable TV, the breakfast is perfectly situated by the pool so i would enjoy a bite to eat in between dips into the pool. I enjoy any hotel that serves breakfast until 11am at least. The pool only gets sun on half a side but that fine because alot of people preffered the shade anyway. There are numerous restaurants within walking distance, such as my favourite Capri Italian Gril... Read more
from Kolkata (Calcutta), India
Submitted on 25-05-2016
This was my second visit to the city and last time I stayed at the legendary Atlantis. I never expected that huge and lavish ambiance, but Novotel World trade centre is truly Dubai, inside out. The area is close to the business district. Check in was smooth and fast. As always, I opted for a room on the higher floor. It was 1024. We had a conference at the adjacent convention center, which was conveniently very close. The downtown is very close and well connected. Free wifi in the room was fa... Read more
from
Submitted on 25-05-2016
Excellent for a family visit.Nice pool area excellent club downside is we booked for an occasion only to be turned down.Would never have booked there otherwise.Breakfast was not much variety.Was easy to find.Could do better with parking and having free flow traffic behind.
from Aldershot, United Kingdom
Submitted on 25-05-2016
Room was adequate, bit small for this part of the world but was clean and had most of what I needed. Staff were quick to respond when I pointed out a few omissions. Great breakfast choice. Easily accessible to rest of city. Not far from airport
from Melbourne, Australia
Submitted on 26-05-2016
There are many properties in Dubai more luxurious than this, but the level of service and the attitude of the staff couldn't be faulted. This was my first stay at this hotel, but I will return. I'm not a fan of shower over bath, but this one had a choice of rainfall head or hand held, and offered soft thick towels and good quality amenities. The quality of the bed surprised me - more comfortable than I expected of a Novotel. The free internet was super fast and dependable. I bought a three night... Read more
from Siem Reap, Cambodia
Submitted on 02-06-2016
Came in, quick check-in. Went to our room only to see garbage and food trays on both sides of our entrance door (disgusting) Needed to work badly and the hotel wifi was down my entire stay. Wasted business trip.
from
Submitted on 02-06-2016
A nice clean business hotel next to Dubai World Trade Centre. The Swimming pool is fantastic and also the gym. It has a Blue Bar for happy hour and one of those special places in Dubai that can serve alcohol . Unfortunately there are no convenient stores nearby .
from Brisbane Region, Australia
Submitted on 15-06-2016
Friendly Staff who makes your stay happy and easy. Specially Restaurant Manager Mr Nicolas was very helpful with all. and front desk Mr. Asfak was helpful even Mr. Laxam the Room service was equally good to provide important information about all Dubai.
from Ras Al Khaimah, United Arab Emirates
Submitted on 16-06-2016
Stayed for the second time for business this time for 4 nights. At the check in they gave me very nice room and it was smooth check in. Again this is very good hotel but mainly for business travelers. The standard of the service at the hotel is very good and they are very helpful. Again free WiFi is included. The breakfast was also very pleasant. I had a drink at the bar in the lobby level and he band playing there was very good.
from Alexandria, Egypt
Submitted on 25-06-2016
Friendly and kind reception. Clean and comfortable room, forget about the tv, channels are not interesting and limited. Very close to WTC The meal is served in the room is good. Valet parking is very good services.
from Sydney, Australia
Submitted on 26-06-2016
After a long flight we received a warm welcome from the staff at the Novotel World Trade. Our room was modern, clean and very comfortable. The hotel is well situated close to the shopping centres using metro or taxi's. It is also within easy access to the airport. The Resturant food was delicious and staff attentive we particularly enjoyed the buffet breakfast. Overall we had an excellent experience at this hotel and would definitely stay here if we visit Dubai again. Many thanks to the manageme... Read more
from Port Louis District
Submitted on 30-06-2016
I have spent 4 nights at the Novotel World Trade Centre Dubai. The room is perfectly clean. Even the shower is awesome. We took the smoking room because the men in the family smoke. The thing is that they don't have open window for smoking room so all the smoke stays in the room and at times you feel suffocated. But just after reaching the hotel we met a girl whom I've forgot the name. But she was French girl and she made all our requests possible which was really great. Everyday when she meets... Read more
from Las Rozas, Spain
Submitted on 03-07-2016
Nice hotel but nothing really special unless you come to the Dubai World Trade Center for business. Service and rooms are good and what you expect from the Novotel chain of hotels, the food is average and expensive as use to be in many business hotels.
from Cairns, Australia
Submitted on 05-07-2016
Water and food a definite problem during the day. Water can be carried but you have to go to a toilet to drink it. Some food premises are screened off in the malls, and these will sell you food, but it must be eaten somewhere else, such as a toilet or your hotel room. If you want an alcoholic drink in the hotel, all venues are smoking, which is not good for non smokers. Staff at the hotel were generally very good.
from Bucharest
Submitted on 07-07-2016
Hotel is ok. The room is not spacious but is clean. Limited list of TV channels. Housekeeping was average. Bathroom and towels are average clean. Shampoo and shower gel in small quantity. Water does not drain from the tub.
from
Submitted on 11-07-2016
This was my second time, the first was like 5 years back. The hotel was good, clean room, good shower, good pool and the same very good breakfast. Check in was fast as the check out, staff were smiling and respond to our askings. The only thing is not that good with the hotel is it's location, which is very good for business travelers and families are going for Mohesh World and WTC metro station is 5~10 minutes walking, but it's a bit out of any near super market. It was a second good 3 days bre... Read more
from
Submitted on 13-07-2016
Every morning when you go to the pool you will find Ate Janeth with her smile that make your day amazing , she is so helpful and full of positive energy!always she is asking about the day and if she can help on smth! Hope to see you in our next visit ! With respect , OLA &ILIR
from Somerset East, South Africa
Submitted on 16-07-2016
Friendly & efficient staff, spotlessly clean. The staff in the Blue Bar are exceptional. Highly recommended to any business traveler. Business facilities , meeting rooms etc are top grade. The wi-fi is free. The Wellness Center is a treat.
from Gurgaon, India
Submitted on 21-07-2016
It was a family holiday from 9th to 14th July,16 and had booked two connected rooms . Arrival check in was completed within 10 minutes and room 1104 & 1106 were allotted. Spacious room with all the facilities & accessories you look for in 5 star hotel are available in this 3/4 star hotel at half the price. Friendly staff, lavish buffet breakfast & speedy WiFi are there without asking. Free coach service to all the scenic points and shopping malls is available throughout the day. Tour operators, ... Read more
from Jeddah
Submitted on 24-07-2016
You can enjoy the staying for meditation or relaxing. Or if you come for business you will be able to find your way around to think about your business, and I am sure that you can not forget this experience
from Kuala Lumpur, Malaysia
Submitted on 30-07-2016
Hotel is great...rooms are spacious...part of the Accor Group it has 2 different Ibis Hotels next to it....Ibis being the more economical hotels. It is linked with the World Trade Center so a lot of options for food and facilities. The hotel should have an indoor pool....too hot in the summer to use the pool.....Spa you can't charge to your room which was a it odd. Door to World Trade Centre sometimes open...sometimes closed...very strange especially when majority of the guest were there for t... Read more
from Regina, Canada
Submitted on 31-07-2016
This hotel is located within close proximity to the International Airport. The hotel is modern and very well managed, Check-in is smooth and efficient and staff are pleasant and courteous. I got in late at night and asked room service to deliver a drink, and it was here in minutes. The rooms are comfortable well appointed,and afford a great view (I was on the 13th floor) and the beds are large and comfortable. WIFI works amazingly well. The breakfast buffet has a great variety and quality ... Read more
from
Submitted on 02-08-2016
+ Location - easily accessible and near to Downtown + Price - very reasonably priced + Clean & Tidy + Great Staff - very polite and humble + Quick Check In - Out + Good food + Quite & Good View - Valet & Concierge Staff were a bit rude
from Vancouver, Canada
Submitted on 08-08-2016
Hotel is modern and comfortable. It's close to all the stops that we wanted to see. Buffet breakfast is very good. Staff is excellent, especially Laxman at the front door. He always greets me and is the go to employee for questions
from
Submitted on 10-08-2016
Stayed here for one night as a stop over during our week in Dubai. Hotel valet parking was polite, quick easy, check-in was quick and bags arrived promptly. The buffet breakfast was plentiful and good quality with a nice sun trap pool outside including day beds! Definitely worth a stay if visiting Dubai.
from
Submitted on 10-08-2016
Me and my family stayed for 12 days here. Had a great experience. Rooms were brilliant, layout was good, free shuttle was good and the receptionist helped where they could. They added a simple, but good gesture by giving complimentary fruit on arrival in each room. Only downside, there were 3 people- 2 adults and 1 child staying in my room and they always only gave us 2 towels, even after telling the staff every time we need 3 towels. It's not a massive problem though, so i still give the hote... Read more
from
Submitted on 11-08-2016
I stayed this hotel with my family and it wasn't as I expected. The room was very small and congested. Bathroom very small, towels were very old. The breakfast was alright and not much variety. It's more of a budget hotel but expensive. I would rate it as 3* hotel. It doesn't have the class for 4* hotel. I was surprised when we saw the room size and the furnitures. The kettle wasn't working and the fridge never cooled. Facilities in the room was sub standard The only good thing is the hote... Read more
from Jeddah, Saudi Arabia
Submitted on 05-09-2016
Nice location for business at the World Trade Center and close to Shiekh Zaid road. Very clean and quite . Breakfast has a lot of food variety and nice atmosphere with pool view. Bar is not popular and very quite some might like it and some won't.
from
Submitted on 06-09-2016
This is the great benefit of this hotel! Rooms are standard, but relatively new. Many things where troublesome - sink not really drains, TV switched on at times (unfortunately usually before the alarm clock), shower was cold. However, the friendly staff fixed all immediately after I reported! The staff in the hotel is very friendly, helpful and attentive. The breakfast buffet is very standard and noisy while crowded. I attended a conference and the proximity was king. So not leaving too unh... Read more
from
Submitted on 07-09-2016
The Novotel handled the large group of us (200-300ppl) professionally and most of the time efficiently. The staff was very friendly and welcoming. The only complaint I have was their room service being very slow/not showing up with our request. One day we requested an extra towels as ours had not been changed they showed up 3 hours later. But to make things better the lady at the breakfast buffet who greeted us every morning was very kind and always smiling. Thus making every morning a good sta... Read more
from Budapest, Hungary
Submitted on 08-09-2016
Kind and helpfull personell averall. When we arrived receptionist wanted to charge us the breakfest fee, however it was included in the booking itself. Room with extra bed was not prepared, so we had to wait a bit, but these weren't such big issues at all.
from Islamabad Capital Territory, Pakistan
Submitted on 08-09-2016
The area for review is the Restaurent's Menu which can be improved. Breakfast and Creme Caffe are excellent . The shop in the hotel needs attention as prices of certain items were differently quoted by different persons on duty.
from Yangon (Rangoon), Myanmar
Submitted on 09-09-2016
I was attending my company meeting in this hotel for a merely one-hour briefing before our main exhibition in DWTC and it did not disappoint me! The meeting rooms are all equipped with good facilities & it is well connected to DWTC so you won't have to expose to the hot kissing sun. Good place!
from Suffolk
Submitted on 11-09-2016
All good. Good service , clean , tidy and reasonable prices for a 4 star hotel in Dubai. Things to look out for : - Fabulous Balinese massage by Tini - Happy hour by the pool 12-4 - Handy for metro and a few local restaurants - free parking - Central location
from Groningen, The Netherlands
Submitted on 12-09-2016
Hotel was overbooked but the front desk managers solved all problems imediately! We were transfered to IBIS and could use facilities of the Novotel and we received free dinners. So we think problems are solved perfectly and the manager asked every day how we felt. Great service and compliments! We come next year back!
from
Submitted on 12-09-2016
One of the most great hotels. loved the cleanliness of the place, the very talented staff that always welling to help, the place of it where i can approach anything without actually getting out of it, the room is very beautifull, clean and has a cool view for those who love dubai's big buildings, beside all that it costed nothing. The service was really good in all ways.
from Al Ain, United Arab Emirates
Submitted on 19-09-2016
Yet another great stay at the Novotel by the World Trade Centre in Dubai. A swift, polite and courteous check-in administered by Deven, equally firendly service if I had any questions from Syed and the room was cleaned well by Dinesh. There is a great team that work at the Novotel to make your stay as comfortable as possible, but la piéce de resistance are the beds. I know the breakfasts are good at the hotel, but the beds are so comfortable that I can't get up in time for breakfast!!
from Islamabad, Pakistan
Submitted on 19-09-2016
The location is great; our room was really comfortable, clean and cozy; and hotel staff was efficient and friendly. Would like to have some more cuisine options though. Overall, we had super fun time, many thanks.
from London, United Kingdom
Submitted on 20-09-2016
This is a very handy, well located hotel. Very easy access in and out of the airport ( just 15 minutes taxi ride). Very well connected with the rest of the city as well as near the World trade Centre metro station. The hotel is new and fresh, the rooms are spacious and practical. As a Novotel I would say is a very good option for a budget hotel. Good facilities i.e fitness Centre, spa and others. The pool is small but sufficient. Breakfast offers a good variety of food for all taste. The only do... Read more
from Muscat, Oman
Submitted on 20-09-2016
Good location,varity of breakfast, nice staf, wounderful bar, taxi availibel all time , clean rooms , easy check in , nice swimming pool with lovly bar , shop in location with good price and very nice entertament
from London, United Kingdom
Submitted on 21-09-2016
Perfect location for any visitor going to World Trade Centre. The hotel was very clean and great amenties. Only had one issue and Ahmed was great is resolving so thank you very much. See you next year!
from Bangkok, Thailand
Submitted on 21-09-2016
Although the rooms at the Novotel WTC were not very inspiring they were nonetheless comfortable and clean and reasonably large although I donâ??t have any other experience in Dubai to base my opinion on. Check-in was straightforward and without incident. There was a slight odor in the room but nothing that caused any inconvenience. The bed was reasonably comfortable although I thought the pillows were both too small and I couldnâ??t get the comfort right. The aircon was easy to use and kept the ... Read more
from Italy
Submitted on 23-09-2016
Conveniently located close to the exhibition this quite expensive hotel gets worse and worse. The room needed an urgent renovation and could have been cleaner. Good breakfast, rather average gym and pool.
from Dubai, United Arab Emirates
Submitted on 24-09-2016
For what it is, it is to expensive. The rooms need a refresh. Staff was very helpful. The Location for Exhibition Center or World Trade Center is great and Metro is in walking distance. But nothing to write home about.
from Abu Dhabi, United Arab Emirates
Submitted on 26-09-2016
I've stayed in this hotel two times now. Check-in was quick on both visits. Both times the room was clean and well maintained, with the exception of the shower on my second visit. The shower would not drain and flooded in to the bathroom within 5 minute shower. I notified reception upon check-out and they took note to fix this. On my second visit I requested an early check in as I had just left the hospital. We were able to check in very early and get a wheelchair to my room which was located ... Read more
from Cardiff, Wales, United Kingdom
Submitted on 26-09-2016
We thoroughly enjoyed our second stay in this hotel. Room was Very comfortable, excellent service. Buffet breakfast was delicious. Lots of variety. The hotel is in a very good location centrally. Very close to Dubai Mall.
from Abu Dhabi, United Arab Emirates
Submitted on 27-09-2016
The staff tried to charge us double our agreed tariff after we were in the hotel ...even though we had prepaid. It took hours (literally) of debate and accusation on Novotel's part to sort this out even though we had documented email confirmation. When we finally made it to dinner (which we had also paid for in advance but were accused of not doing so - even with the confirmation) the meal was cold and very poor, we were only offered water and fizzy drinks ... No juice ... Nothing. Breakfast was... Read more
from
Submitted on 27-09-2016
The place is very nice and The Wi-Fi fast and the room views very good The breakfast is it nice Valet parking they take a lot of time to bring your car in generally its the goods experience in hotel...
from Toronto, Ontario
Submitted on 28-09-2016
The staff are all friendly, polite and professional. The breakfast buffet is limited in fresh fruits and over all underwhelming The unbelievable noise in the restaurant could be reduced by felt glides on the bottom of the chairs (all hard surfaces). Blue Bar staff are great - happy, helpful and efficient, music is mainly good
from Edinburgh, United Kingdom
Submitted on 01-10-2016
Novotel wtc is based within the wtc building and is very handy for conferences etc. We stayed 4 nights. Breakfast was good, if somewhat shambolic early in the morning. The pool area was never busy and was a nice place to relax at the end of the day. Service was good and all staff friendly.
from New Delhi, India
Submitted on 04-10-2016
very good experience and hospitality from the hotel staff.specially i thanks to the front office manager (ahmed abbas) for giving full cooperation.best hotel and best service.staff was very polite and soft spoken
from Paris, France
Submitted on 04-10-2016
Nice hotel modern and confortable, the location is ideally situated close to the World Trade Centre. The personnel is warm and helpful and a lot of services available. Also breakfast is great, lots of choice.
from Toronto, Canada
Submitted on 04-10-2016
Great hotel, great rooms and facilities and perfect location if you are attending an event at the WTC. The metro is also a very short walk. Restaurants and shopping within steps. Short train ride to the mall and other events to do in Dubai. I would definitely stay again..
from
Submitted on 05-10-2016
Today I had a lunch at Entre Nous restaurant at Novotel WTC , the restaurant is amazing as well as the food, big thanks to Ms. Alina working in the restaurant who was very friendly and helpful!! Always keep it up ! AG
from Bahrain
Submitted on 05-10-2016
The hotel is conveniently placed a step away from the Convention Centre. One is downtown and with a taxi one can easily get to Dubai Mall and other attractions.The buffet breakfast is delicious and varied and the Staff are friendly and helpful.
from Khobar
Submitted on 11-10-2016
The hotel is very close to the world trade centr and also one metro station is nearby as well .Ordered one bed and they provided me two tiny beds !! But when I argued with them they offered me a room with a very good king bed
from Cambrai, France
Submitted on 11-10-2016
Le NOVOTEL World Trade Center will remain as the worst hotel experience for our family. When we arrived we were driven by our friend who live in DUBAI, he went to seek for a porter to take our luggage. The porter refused to go out and we had to carry our luggage ourselves to him. When we made our check in we asked to transform the sofa into bed. This information was transmitted by the reception to the house keeping. Then we decided to have lunch. After this lunch (so around 1h) when we reache... Read more
from Dubai, United Arab Emirates
Submitted on 12-10-2016
Staff members are very friendly and helpful. I am also satisfied with food. Suggestion for improvement: Recycle bins in common areas. Room supply like laundry bag and form should be checked daily. Broken items in Gym should be replaced and fixed.
from Milan, Italy
Submitted on 12-10-2016
The hotel is what you would normally expect, clean, efficient and positioned inside the world trade center which makes ideal if you are here in Dubai for an exhibition. The area becomes dead in between one exhibition and the next one to the benefit of your pocket as prices naturally come down. Not ideal for holiday make I don't think ....
from Emirate of Abu Dhabi, United Arab Emirates
Submitted on 12-10-2016
A special thanks to Mr. Ahmed Abbas, duty manager, for giving us quick and neat service when we stayed last week. Keep it up your and your teams excellent service in future too. All very best. Thanks again Mr. Ahmed abbas.
from Leipzig, Germany
Submitted on 14-10-2016
I was in Dubai for business and I stayed 6 nights, it was great stay, in the check in I wasn't happy but I complained and they satisfied me and I was really happy and appreciated. Nice breakfast and friendly employees
from Dubai, United Arab Emirates
Submitted on 18-10-2016
thank you all novotel team for all the good and relaxing place and good hospitality smiling face from all the team helpful people good place and very speed check in also check out clean and staff hospitality are very good
from Manama, Bahrain
Submitted on 19-10-2016
Stayed for 2 nights in Novotel world trade Centre Dubai , great service and facilities . Staff very much customer service oriented and very helpful. Rooms are spacious with very good quality amenities. Excellent Food variety and quality in the buffet restaurant .
from Mumbai (Bombay), India
Submitted on 20-10-2016
We had a very pleasant couple of nights' stay at the Novotel World Trade Centre, Dubai and felt very well looked after. The amenities are good and everything seems to work efficiently. What stood out for us during our stay at the hotel was the friendly and helpful attitude of the staff. We would like to make special mention of the assistance accorded to us by Mr. Noorain and Mr. Asif from the Front Desk. We would also like to place on record our appreciation towards Mr. Ahmed Abbas, the Front... Read more
from Berlin, Germany
Submitted on 22-10-2016
Property was great, especially the service. I liked the engagement and enthusiasm, which Rico brings into his job by celebrating the omelettes for the breakfast. Rooms were very comfortable and clean. Would recommend this hotel
from London
Submitted on 23-10-2016
I stated here whilst delivering my consultancy course at the convention centre. It is a pleasant well run hotel.nit has a nice pool and health club, although the steam room was out of order. The advertised music did not happen in the bar.. The staff were friendly and helpfu.
from Mecca, Saudi Arabia
Submitted on 24-10-2016
On the heart of DUBAI , service was up to the standrads, staff was very accomodating, restaurants are good with a variety of food, sleep quality guaranteed by the hotel and turndown service was amazing, special to Mr. AHMED front office manager for his help,
from Ottawa
Submitted on 24-10-2016
The hotel is very nice, rooms are quite, clean and large enough. The bar and restaurant are perfect and have quality products. The personnel is superbe, caring for all your needs. I strongly recommend this hotel.
from Accra, Ghana
Submitted on 24-10-2016
i stayed in this Hotel for 11 days, when in Dubia, for GCCM conference and the Gitex, truly accommodating and very interesting staff. really want to say special thanks to the house keeping and the room service team ,doing their work with gladness, more especially ASIF and his team, house keeping. if i have to go there again , will be because of their STAFF, notwithstanding very good rooms, etc etc, Nii Tagoe,,,,,,
from Tehran, Iran
Submitted on 26-10-2016
3 nights stay,with a group of my colleagues to participate in dubai vision expo.medium hotel close to metro and trade center ,I recommend it only to people trading ,visitors of expo . clean room, polite staff and normal breakfast.foods are somewhat chilly but delicious.
from Miami Beach, Florida
Submitted on 28-10-2016
Stayed just 2 nights here. Never saw a friendly face, from check in to check out, except the housekeeper. Why are the housekeepers always nice and the reception staff not, in so many hotels? Modern & clean, small rooms - but they seemed to have everything I needed. I chose based on price as I was there for less than 36 hrs due to a 7 pm arrivial & a 3:30 am departure. The Blue Bar was ok and I only ate from the café, which was nice.
from Amman, Jordan
Submitted on 28-10-2016
I have a great experience with Novotel it was clean and near of Dubai exhibition which is was attending. It is also near Dubai metro station which was good to go to any where I want in Dubai easily Thanks for the host
from Doha, Qatar
Submitted on 31-10-2016
very clean, good service, friendly staff. the price was good, and service was perfect we've been their for 6 days. kids enjoy it the swimming pool, and outdoor coffee. they have also a nice breakfast. good for family
from Riyadh Province, Saudi Arabia
Submitted on 01-11-2016
Cool place for those coming for business or fun. Next to world trade center, very close to metro and cross the road you can have almost all food chains. Pool isn't that charming as others in Dubai. Pool is quite boring, access is also very awkward, either through dinning area of through area. Nice business lounge, good restaurant and food is, you can say, OK. There is definite noise from traffic which was very strange to me as hotel of this caliber are mostly having sound proof windows.
from New Delhi, India
Submitted on 01-11-2016
Can improve if the room service can speed up to fulfill the request. I asked for a bottle opener & didnt receive in 3 days & had to ask for water bottles twice as it dodnt get sent initially. Rest all was good.
from New Delhi, India
Submitted on 02-11-2016
I had gone to Dubai for 4 nights with my family to celebrate my mom-in-law's 50th birthday. We had booked 3 rooms with them and had talked to the hotel several times before coming about our requirements. We had requested a birthday cake on arrival and wanted our 3 rooms to be together. We checked-in at around 2 PM, regular check-in time. only 2 rooms were ready. We had to wait for the 3rd room. There was no birthday cake when we came. After several reminders and calls, it came, well after we che... Read more
from Cairo, Egypt
Submitted on 03-11-2016
I had stayed in the hotel during my business trip for 3 days in October 2016 food was tasty and good quality also service was excellent the room was lean and in a good conditions deep thanks to the front office team specially the Front Office Manager
from Hoorn, The Netherlands
Submitted on 04-11-2016
Stayed here for 4 nights. Nice simple rooms with a good bed, just as in the picture. Good breakfast, nice choice of food. Very friendly people. They have a nice Jazz bar (Blue bar) with live music, only a shame that smoking is allowed inside the bar. The trade center is reachable straight from the hotel. Everything is clean, the shower could be better (sealant in the corners is a bit old and damaged).
from County Cork, Ireland
Submitted on 04-11-2016
Excellent hotel, conveniently located. Clean and Quite. Helpful staff.. especially Syed @ reception, Adbul @ concierge and the most hard working chap on 11th floor - Abbas - who kept our room in top tidy shape ALL the time. Breakfast was good. Omelette station was nice. Hotel coach to Shopping Malls was great convince which we used once since taxi's are cheap. Will visit again.
from Bern, Switzerland
Submitted on 08-11-2016
Hotel is integrated in World Trade Center and only 2 minutes away from the Metro station. We enjoyed the big bufett for the breakfest. Very friendly and helpful staff at the reception. At the end of the day we appreciated the Hammam and the Sauna
from Singapore, Singapore
Submitted on 09-11-2016
Room overall was clean, and brightly lit. Staffs are overall quite friendly. Location is good for business trips if attending conferences at the World trade centre. Its just a 2 minutes walk. Fast check in and out. Its relatively hard to get a normal taxi at this hotel. Usually they will push their Limo services which starts from 40AED. So, try Uber, its better. They offer shuttle to nearby malls which is good but its at fixed timing. So, gotta catch the buses to save the $. Breakfast wa... Read more
from United Arab Emirates
Submitted on 11-11-2016
It is decent hotel located in a very good area, hotel well maintained, I just stayed for one night as I was having doctor appointment 2nd day. Did not check much facilities within the building the first impression was very good. Will stay agin if I get the chance
from Cairo, Egypt
Submitted on 14-11-2016
front office staff is super specially Mr Ahmed the front office manager , he is very helpful , food is not good at all specially the dinner open buffet as well as the breakfast room service , housekeeping is good and the rooms was clean
from Cairo, Egypt
Submitted on 15-11-2016
Relatively small rooms but enough for the business purpose, outdoor pool was okay, breakfast was fine not exquisite, staff was friendly ...few minutes walking to exhibition center which is great no taxi or underground hustle needed. Overall experience was great.
from Heathfield, United Kingdom
Submitted on 15-11-2016
The multi national staff and management make you feel most welcome. They make you feel nothing is to much trouble, taking time to engage with even when they are busy. I would recommend this Novotel, if you want to be next to the world trade center or just three stops on the metro to the Dubai mall
from Moscow, Moscow City, Russia
Submitted on 17-11-2016
Great views from top floors facing Burj Khalifa. I was at Level 9. My colleague at Level 2 or 3 didn't see anything of interest. Convenient passage to WTC premises, no need to go outside. Friendly staff. Great breakfast, yes. Conveniently located next to WTC metro station, just a few-minute walk away.
from Rome
Submitted on 17-11-2016
I stayed at the Novotel for 6 nights as part of a conference. Every day I had very poor interactions with the staff at the hotel that made the overall experience miserable. I was told that I had an executive room but that they didn't have one available so they downgraded me for the first night. When they moved me they said they would send someone right up to move my bags and give me the new room key but no one came up. I tried calling down to reception (no one every answered the phone in recepti... Read more
from
Submitted on 19-11-2016
If you enjoy to listen to other people's party inside your room instead of resting for your next day's business appointment look no further! Novotel Dubai World Trade Centre is the hotel for you! I am staying at the 12th floor of this hotel and just cannot sleep because there is a swimming pool party going on, so I am being forced to stay awake instead of resting in order to be able to enjoy a trade show that I travelled half world to attend. When you travel on business you just your hotel ... Read more
from Turku
Submitted on 22-11-2016
Novotel WTC is ideally located if you need to attend exhibition at WTC. Hotel is quite classy but due to the business nature, pool area is quite limited and not ideally situated (ground-level next to the breakfast buffet). WiFi works perfectly and room quality is high - a minor drawback was that they forgot to clean the room once during the stay. Had also a Balinese massage at the Dreamworks Spa - very relaxing.
from Dubai, United Arab Emirates
Submitted on 23-11-2016
Excellent location, very clean and nice hotel with friendly staff. The best part is 'value for money'. Check in and check out was swift. Room service was excellent. Blue bar is a cherry on top. Highly recommended.
from
Submitted on 26-11-2016
If you are attending any event at the Dubai wtc, the WTC Novotel is the perfect choice, amazing comfortable rooms, very clean, direct access to the WTC. Breakfast very convenient, food variety and quality was excellent. And the best of all was the nights at the blue bar with great live bands and a cool atmosphere. Don't hesitate.
from Madrid, Spain
Submitted on 28-11-2016
Only an inconvenience but relevant, they doesn´t accept NOVOTEL CARD in case of be booked through BOOKING or TRIPADVISOR. That is the third time. The rest of it has been correct, right hotel amenities and breakfast buffet. Special mention for the chef performance who is in charge of omelets.
from bangalore
Submitted on 28-11-2016
we went to Dubai in 2nd and 3rd week of November. our stay in Novotel was very comfortable. its well connected with metro and bus stop is there in front of the hotel. free wifi and shuttle service to malls and beaches .... and good breakfast options.
from Beirut, Lebanon
Submitted on 28-11-2016
I keep going back to the Novotel WTC every time I go to Dubai because I feel lthat it is home away from home. This hotel has everything I need. The staff is very friendly, accommodating,and attentive. The rooms are spotless and very comfortable. The food is great and the location excellent. My stay there is always very pleasant and I look forward to going back.
from Saudi Arabia
Submitted on 28-11-2016
I stayed for one night, service was excellent and super fast. Specially Stephanie who helped me out after i lost some of my belongings in my room and left . Another recpetinist ( dont remember his name) also was incredibly amazing!
from Bengaluru, India
Submitted on 28-11-2016
Location: Great location. Part of the World Trade Center complex, close to the iconic Sheikh Zayed Road and other attractions. Perfect place to stay in case you are in for a business trip/ conference .Some rooms offer great views of Burj Khalifa but if you are expecting views that you get from the other big hotels across the Sheikh Zayed Road, then you may be disappointed. 4.5/5 stars Facilities: Decent facilities. Facilities that are generally provided at any 4/5 star hotels are provided here.... Read more
from Johannesburg, South Africa
Submitted on 04-12-2016
All staff are excellent! Extremely hospitable, they go above and beyond to make your stay home away from home. The food layout is amazing for every meal, great variety! Will always choose NOVOTEL world trade when I go to Dubai
from Milan, Italy
Submitted on 04-12-2016
For the second year running my Novotel experience was amazing.. Friendly staff,fantastic room and an amazing selection for all meals in the restaurant.. Thank you so much to Novotel and see you next year.. Merry Christmas Paul Griffen J9 Foundation Dubai winners
from Emirate of Dubai, United Arab Emirates
Submitted on 04-12-2016
WHERE DO I START.....just want to thank EVERYBODY for the Excellent service we received from the Bell Boy, Valet Parking staff, Drivers, Supervisors, Reception staff, Manager on Duty, Laundry staff, Cleaning, F&B staff, Chef and his staff, Higher Management, but most of all, a special thanks to Ahmed Abbas and Nicolas for looking after the J9 Family.
from Pretoria, South Africa
Submitted on 04-12-2016
We had a awesome time. Awesome staff and everyone is helpful and smiles. They were very professional. The rooms always clean and the food of high quality. I will definitely go back there again. The reception was very professional and helpful. The bus driver was excellent and always on time.
from Dublin, Ireland
Submitted on 05-12-2016
The Hotel facilities and warm customer service was absolutely brilliant!! From the moment you enter the front lobby you are greeted with a smile and attended too. The service is quick from hotel staff was very impressive and friendly. Poolside bar and Restaurant food was 5 star quality with a different variety of global cuisine, the food is amazing!! I would highly recommend the this Hotel to anyone looking to enjoy the best quality service a customer can receive. Thank you for making my stay at... Read more
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