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Novotel Suites Dubai Mall of the Emirates

Dubai, United Arab Emirates (DXB)

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Based on 1296 reviews
Room & Rates
Suite, 2 Single Beds

Suite, 2 Single Beds

2 single beds
334-sq-foot (31-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, free toiletries, and a separate bathtub and shower
Practical - Sofa bed, safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Connecting/adjoining rooms can be requested, subject to availability
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Superior Suite

Superior Suite

1 double bed
517-sq-foot (48-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, free toiletries, and a separate bathtub and shower
Practical - Sofa bed, safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
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Family Suite

Family Suite

1 double and 1 sofa bed
517-sq-foot (48-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, free toiletries, and a separate bathtub and shower
Practical - Sofa bed, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Novotel Suites Dubai Mall of the Emirates
2A Street, Dubai, United Arab Emirates 282464

Rooms
Make yourself at home in one of the 180 air-conditioned rooms featuring refrigerators and LCD televisions. Your bed comes with down comforters, and all rooms are furnished with sofa beds. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have separate bathtubs and showers and complimentary toiletries.

Amenities
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and tour/ticket assistance. Guests can get around on the complimentary shuttle, which operates within 5 km.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/caf, and 24-hour room service is provided. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, limo/town car service, and a computer station. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • A resort fee is included in the total price displayed.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 70 per person (approximately)
  • Airport shuttle fee: AED 160 per vehicle (one way)
  • Rollaway bed fee: AED 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Tourism fee: AED 10 per accommodation, per night

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Coffee Shop
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Kiddie Pool
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Shuttle To Airport (surcharge)
  • Spa Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1296 reviews
from Perth, Australia
Submitted on 17-05-2016
We stayed here for a three night pit stop on the way to Europe. It was great to have a bit more room with a generous sized suite. The hotel is located a bit out from "downtown" Dubai but it is an easy 5 minute walk to the huge Mall of the Emirates and its metro station that we found it dead easy to get around. The staff were really polite and helpful and the hotel itself was clean and modern. Loved the breakfast to.
from
Submitted on 21-05-2016
We enjoyed the hotel. It's proximity to the mall meant you did not have to take taxis. The staff were really friendly and helpful and went out of their way to make our stay pleasurable. The rooms were nice and comfortable. The shower and bath separated from the toilet, which is really convenient when travelling with family. The remotes to the TV did not work for some weird reason. You had to get them in exactly a specific angle to get any response from the TV.
from Hanoi, Vietnam
Submitted on 22-05-2016
This hotel suits the business person and tourist alike, it is close to the Dubai Mall, with its enormous indoor ski slope. The room, suites as they are called are nice, simple but efficient. The bathroom might be a bit small, but you are not here for the bathroom! The staff in restaurant are ever so friendly, breakfast is average, only fresh fruit salad, would be great if you could chose your own fresh fruit. Great to have dinner out side, with air conditioners on the patio. It is a great place ... Read more
from new delhi
Submitted on 22-05-2016
This hotel is 5 minutes walk from the Mall of the emirates, near the Dubai Ski side. In winter its easy to walk to the mall but in May its impossible. Its an unpretentious hotel, not as well run as it should be as its part of a prestigious chain - the sofa bed in our suite was broken and replaced only on the last day of our stay, the ladies shower bath at the pool had no bathing gel in all the 4 days I stayed, etc. On the plus side its inexpensive, has a great buffet breakfast, nice gym, nice ... Read more
from Karachi, Pakistan
Submitted on 24-05-2016
Novotel just added cherry on the top to my amazing trip to dubai. The rooms were clean, big, service was awesome, pool was really fun, gym was great too. I loved staying here. And the best part was it was next to MOE. And breakfast was to die for.
from
Submitted on 04-06-2016
Stayed at this hotel as one night stop over on way to another hotel as a late landing flight. Check in was fine and staff very pleasant. Room was OK nothing special bed was hard but only for one night, room dated but clean, bathroom and shower fine. We decided to eat in the shopping mall which is about a 3 minute walk. Next day as we had breakfast included we gave it a go. Have to say the worse breakfast i have ever had in a hotel. A few dishes of what i think was scrambled eggs but more l... Read more
from Pembrokeshire, United Kingdom
Submitted on 04-06-2016
Stayed here as a family of four in the family room. The room was great with enough space to be comfortable. Love the location of this hotel- allowed us to visit many of the tourist locations with minimum cost.
from Sao Paulo, Brazil
Submitted on 07-06-2016
Good location and service , but breakfast lacking much. Suggested improvement : let the coffee with milk, in addition to offering chocolate to put together with the milk. Also need to improve the tightness of the bathroom stall , water all over the bathroom .
from Lisbon_PORTUGAL
Submitted on 07-06-2016
Very good and handy hotel, close to the Mall of the Emirates. During our 3 night stay, we enjoyed the breakfast which was very good with fresh fruit, cereals, eggs, juices and so on, The room was big and clean and 2 bottles of water were given every day. There was free wifi in the lobby and in the room.
from Mumbai (Bombay), India
Submitted on 07-06-2016
The room was spacious and clean. The hotel is centrally located on a convenient location providing easy access to metro / taxi and the mall On the negative side the breakfast options served weren't good
from Auckland New Zealand
Submitted on 23-06-2016
Once again an accor group hotel and once again everything you need in a hotel. Clean,spacious and comfortable. Easy walking distance to the mall of the emirates. Even with it being ramadan,the breakfast was good. Wifi was free and the staff helpful.had a pool and fitness center We arrived early and were checked in straight away at no extra cost which was appreciated after a long flight. Great stay
from Melbourne, Australia
Submitted on 25-06-2016
Great Hotel, service with a smile, nothing was a problem, spacious and comfortable rooms, well located. Buffet breakfast was excellent and had a great range of food to choose from. I would recommend this hotel to anyone traveling to Dubai.
from Singapore, Singapore
Submitted on 27-06-2016
Stopped in Dubai less than 24 hrs to break a long flight, Novotel Suites did the job well. Clean, quiet, good breakfast and out the door after a good nights sleep. A couple of minutes walk to the Mall of the Emirates for a bit of downtime and check out the snow whilst it's 40 deg C outside. Friendly service.
from Mumbai (Bombay), India
Submitted on 29-06-2016
I liked the overall experience with clean rooms & friendly staff. The restaurant too is spacious and offers a good spread. There are, unfortunately, very few options for Vegetarians. On requesting the staff, I was served a veg pasta, though not on the menu, on one occasion which is appreciated. The hotel is at walking distance from the Mall of Emirates which is so convenient if you need to shop.
from Brackley, United Kingdom
Submitted on 30-06-2016
This hotel is great for three reasons 1. Good value for money 2. Easy access to Mall, Ski and all that 3. Lovely cosmopolitan neighbourhood, safe to walk, lots of restaurants, cafés and local general stores. Be adventurous and try some of them! On site you have an underground car park, choice of restaurants, bar, pool and fitness facilities. Free Wifi in rooms is adequate for business, mail and social media Speak to local management if you want to stay beyond ten days, there are huge dis... Read more
from So. California
Submitted on 01-07-2016
All rooms are Suites, nice outdoor pool, one block from Emirates Mall which has the ski Slope. Very safe walking all hours. They made our dinner reservations and came outside to get us a taxi. Computer room, restaurant.
from
Submitted on 05-07-2016
We spent 8 nights for our vacations with family including 2 kids. The family suite is quite spacious, the staff is friendly and welcoming and the guests are well taken care of. Emma at the front desk was exceptional.A lovely place to be in Dubail
from
Submitted on 06-07-2016
The hotel is nice with convenient location to Mall of the Emirates. Positives: spacious rooms, price is reasonable, friendly staff. Improvements points: pool needs a chiller, room keys had to be charged 3 times as they didn't work, main bed is very uncomfortable (when we complained they did bring a mattress topper), breakfast buffet was awful (poor selection, Yogurt was watered down, eggs were cold). Overall: if you are looking for a reasonably priced hotel with lots of room it is a great p... Read more
from
Submitted on 06-07-2016
We found the hotel to be better than expected. Although the furniture (sofas and chairs) in the family suite a bit worn out, the remaining is all just great. The buffet breakfast is quite good and has room for a little increase in variety. The rooftop swimming pool is very nice and well maintained. They even have a small pool next to it for children. In the lobby there are 3 playstations for any guest to play. In general, highly recommended, especially for families with younger children.
from Melbourne, Australia
Submitted on 09-07-2016
My daughter and I stayed here for 3 nights on our way back to Australia. Reception staff were friendly and helpful and explained all the facilities when we checked in at 2am ! Our room was large with a separate seating / TV area and a good sized bathroom. The room could comfortably sleep 3 or 2 adults and 2 kids. There's a sheer curtain dividing the main bed to the sitting room which would be useful if you have younger kids who go to bed earlier than the adults. We chose this hotel due to its lo... Read more
from Emirate of Abu Dhabi, United Arab Emirates
Submitted on 10-07-2016
Amazing Stay I??d like to thank all the staff for their kindness and helpful Especially Mr. James and Emanuel as well Mr. James he was so kind so helpful smile all the time, take care of the all whole details The hotel located in very quiet place in Dubai, also you could find supermarket opening for 24 hours and some abundance of restaurants and Mosque and some refreshments also You can find so close the metro station and Mall of the Emirates which very nice mall a lot of shops and many of... Read more
from Double Bay, Australia
Submitted on 13-07-2016
Conforms to Novotel international template of style and service (see my review of Novotel Monte Carlo which I stayed in on same trip). Therefore you could be in any new Novotel anywhere in the world (but will know you are somewhere very hot when you step outside). As other reviewers mention, building is shared with Novotel budget brand Ibis. I think you get a better breakfast if you say you are Novotel guest. Room rate is a bargain! Title of hotel is correct as Mall of Emirates is at end of blo... Read more
from
Submitted on 13-07-2016
Good expirenece. Left the toormow was a bit tiny, but over all nice service, nice morning breakfast it did the job, even asked for a small omelete for my baby son which they obligied. Nice service they kept my bag in the luggage room after check out while me and the wife went to The Mall of Emirates. Will stay here again in the future hopefully. Just down the street from the mall and metro stations good location. Owais Khan
from Perth, Australia
Submitted on 18-07-2016
Great hotel...good location...across the road from Mall of the Emirates...this is where you can catch the Red hop on hop off buses...staff lovely..restaurant great. Good shopping at the Mall, also this is where they have the snow skiing.
from Dubai, United Arab Emirates
Submitted on 18-07-2016
Hotel is very clean and very kind of staffs. hotel location is near to the mall of emirates.(walking distance) Room is bigger than novotel hotel have a basement carparl. this hotel is good for family.
from Launceston, Australia
Submitted on 18-07-2016
Staff were WONDERFUL, hotel was beautiful, location fantastic, prices reasonable. LOVED our stay here. We had a family room which was also environmentally sustainable. Provided lots of little touches that made our stay extra special.
from Northwest NSW Australia
Submitted on 18-07-2016
Novotel Emirates Mall Dubai is a must stay. Efficient,friendly, corporate, willing to please employees. Lovely amenities, great masseus available and well positioned for shopping. Great coffee across the street till 4am
from
Submitted on 19-07-2016
I stayed at the novotel suites mall of the emirates hotel.. i gotta say at first i didnt really know wat to expect as it was a three star hotel. But the swift checkin and the warm greetings provided to me at the reception by emma, joan and the duty manager himself sayed was execptional and truly nothing below five star.. The bell team i gotta say was not far less behind , headed by alex his colleagues rana. Abdullah were oso very kind to offer me any assistance during my stay... the room itself... Read more
from Manama, Bahrain
Submitted on 20-07-2016
we stayed for 4 nights, staff was helpful and location was great as it is only a 10 minute walk to the Mall of Emirates. the breakfast had good variety as well. but the main problem is the average cleanness of the room and bathroom as they are aged and you can see that from first sight.
from London, United Kingdom
Submitted on 22-07-2016
3 night winter Dubai trip and stay at Novotel Suites was excellent. Just 10 minutes walk from Mall of Emirates and +45 minutes by train from DXB airport. Reception staff was very polite and helpful. Generously granted early check-in and breakfast. Thank you, will visit again!
from
Submitted on 24-07-2016
We stayed at Novotel suites for two nights in July. The staff were very friendly and accommodating, helping us out with an early check in when we arrived at 7am. Very welcome after a fourteen hour flight. The rooms are clean and spacious and the rooftop pool was a lovely way to cool down in the hot summer temperatures.
from Sydney, Australia
Submitted on 24-07-2016
We had a really great stay here. Good location, 10 min walk from the Metro and practically next door to Ski Dubai. Rooms were clean and spacious with a great bathroom and breakfast was sufficient. Very happy, would definitely stay here again.
from Brisbane, Australia
Submitted on 25-07-2016
Clean, quiet and comfy well appointed rooms. Efficient and helpful front desk staff. 24 hour cafe with surprisingly good meals. The hotel is only a short five minute walk from the Mall of The Emirates.
from Mollymook
Submitted on 25-07-2016
Realy nice room, but. We booked the room on24 hr basis because we arrived late at 10pm and were leaving late at 10pm the following day. Went shopping in the morning, when my wife arrived back the door would not unlock. The staff thought we had booked out. Reset key for access. Then cleaning staff knocked two times to service the room for next customer. Just poor comms I think.
from Doha, Qatar
Submitted on 25-07-2016
Excellent Location near MoE, Family Friendly (5 persons in one room!) and value for money. A full fruit bowl was waiting for us and made up sofa bed. I got extra attention being an Accor guest Gold card holder, with discounts at any of the Accor group hotel restaurants in Dubai.
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