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JW Marriott Marquis Hotel Dubai

Dubai, United Arab Emirates (DXB)

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Based on 4234 reviews
Room & Rates
Executive Room, Business Lounge Access

Executive Room, Business Lounge Access

1 king bed or 2 twin beds
473-sq-foot (44-sq-meter) room with sea views

Executive Level - Executive Lounge access and light refreshments
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 46-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Phone, safe, and free newspaper; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
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Room

Room

1 king bed or 2 twin beds
473-sq-foot (44-sq-meter) room with sea views

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 46-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Phone, safe, and free newspaper; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Executive Suite, 1 King Bed, Business Lounge Access

Executive Suite, 1 King Bed, Business Lounge Access

1 king bed
947-sq-foot (88-sq-meter) soundproofed room with city and sea views

Layout - Bedroom and living room
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 46-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Phone, safe, and free newspaper; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, Sea View

Room, Sea View

1 king bed or 2 twin beds
473-sq-foot (44-sq-meter) room with sea views

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 46-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Suite, 1 King Bed, Corner

Deluxe Suite, 1 King Bed, Corner

1 king bed
947-sq-foot (88-sq-meter) room with city views

Layout - Bedroom and living room
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 46-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
JW Marriott Marquis Hotel Dubai
Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates 121000

Rooms
Make yourself at home in one of the 1608 air-conditioned rooms featuring iPod docking stations and LCD televisions. Satellite programming and DVD players are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, an outdoor pool, and a sauna. Additional amenities at this Art Deco hotel include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Dining
Grab a bite at one of the hotel's 14 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 5 bars/lounges. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and limo/town car service. Planning an event in Dubai? This hotel has 78921 square feet (7332 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 140 per person (approximately)
  • Fee for in-room wireless Internet: AED 100 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): AED 100 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AED 100 per 24-hour period (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: AED 100 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Tourism fee: AED 20 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Business Center
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Hypoallergenic Room Available
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Night Club
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 4234 reviews
from
Submitted on 30-05-2016
I stayed 5 nights and didn't want to leave. I had and amazing time and ate in 3 of the restaurants. And visited the club on the top floor twice. When I go back to Dubai, I won't waste me time searching for a hotel. I will be staying here again..
from London, United Kingdom
Submitted on 31-05-2016
In the hospitality business, the customer is key to your success. At the JW Marriot Marquis this was exceptional due to a young lady from the Executive lounge......... Michelle Mitch. I was in Dubai for 4 nights with my family on a short break, I met Michelle 2 years ago at The Fairmont Palm ( which is were I always stay). She wanted me to visit her new place of work and requested I stay here on my next visit. I was not disappointed, an exceptional hotel with service and smiles in abundance. ... Read more
from Helsinki, Finland
Submitted on 31-05-2016
Very well maintained with a lot of different restaurants there is no need to go out to try something new every night. Rooms are very clean and nicely decorated. The date every night in your pillow really adds a plus after a long day out. Service is good but as hotel is so big sometimes is less personal. Breakfast buffet has a lot of different kinds of food and more than you can certainly eat at once :)
from Lichfield, United Kingdom
Submitted on 31-05-2016
Stayed here 2 nights prior to taking a cruise. We were very happy with the room, and location. There is a free shuttle to the Dubai Mall, but this tends to be over subscribed. We took a cab the second time. Breakfast was a bit of a scrummage, as there were many people joining the cruise, literally hundreds. This was the down side, the hotel is beautiful but too big for good service.
from
Submitted on 31-05-2016
We stayed here as a stopover for 3 days whilst en-route to Mauritius. Our Virgin Holidays Rep suggested the hotel itself as it was close to Dubai downtown and was the world??s tallest hotel. The journey from the airport took about 20 minutes and upon arrival we were met by a plethora of eager young bellboys waiting to take our cases to the Reception Desk. The outside of the hotel has construction works but you couldn??t hear this when inside the hotel. We were greeted by Valerie and she chec... Read more
from Lagos State, Nigeria
Submitted on 06-06-2016
The hotel is a wonder from both the outside and the inside. I always felt good when looking at it while coming from my shoppings and when i enter too i always feel proud i am staying there. I stayed for 5nights and every moment was fantastic. The concierge service is perfect especially Lenin John. He's the reason I am having to write this because he was wonderful all the way.
from London, United Kingdom
Submitted on 06-06-2016
From the moment we stepped foot in the hotel we were treated like royalty. The hotel is huge and was heavily occupied when we were there, yet you are always welcomed, name remembered, nothing is too much for any member of staff from concierge to waiters to lifeguards. Everyone went above and beyond and this is definitely the best hotel stay I have ever experienced! JW Marriott you outdid yourself! Thank you for a wonderful week.
from Barcelona, Spain
Submitted on 07-06-2016
We stayed in this hotel from 31st to 7th for a conference, then we took couple of days to discover Dubai. We arrived at 23h or so, and the reveptionist checked us in with a wonderful upgrade to a good suite in the 48th floor. Always smily and very helpful. Next day we met Tarun in the reception and he is just the best. He explained all the facilities in the hotel, what were our options and recomendations. So we followed and turned out our trip was awsome. I gotta say when you are 1 week or mor... Read more
from Melbourne, Australia
Submitted on 07-06-2016
Have stayed at the JW Marriott on several occasions. The checkin is seamless , the rooms very spacious , modern , clean the bathroom is large and has a great bathtub . The TV has heaps of channels sports , news and movies and always something to watch . A small but important touch is the universal power point board on the desk, so if you forgot your adapter it's no problem
from Quatre Bornes
Submitted on 07-06-2016
Had a great experience at the Marriott Marquis from 01 to 07 June. Everything you can expect from a 5* property. Special mention to RAJKUMAR working in Kitchen 6 where I had breakfast every morning and 1 lunch. Friendly without being familiar, Rajkumar went out of his way to make us feel welcome. We arrived late at the hotel so the first person we actually interacted with was Rajkumar and he was so attentive to our needs and genuinely happy to help that everyday after that we looked for him wh... Read more
from
Submitted on 29-06-2016
We as a family decided to combine our 3 birthdays and take a visit to Dubai. We booked the Marquis on their website and looked forward to our trip which happened to be during Ramadan Well all I can say is it was quite amazing The hotel was splendid and staff were so helpful... From the door staff who were only there to enhance the experience to the guest relation agents who's job it was to ensure we had the best stay there possible At check in we asked for a sea view .... We were introduced ... Read more
from London, United Kingdom
Submitted on 29-06-2016
Excellent stay like always. All the staff from the bell boy to the receptionist to the room service, gave an excellent service. The gym trainer was excellent too. some of the name i remember is Rodel, Fedrick, amongst other whose name I dont know. Well done keep up the good work.
from
Submitted on 29-06-2016
Simply beautiful ... Fabulous staff , amazing rooms with huge ensuites, separate double showers and exquisite bed linen View over Dubai and ocean , we stayed in Tower A on 27th Floor. Hotel has 80 Floors! Breakfast was amazing ! Kitchen 6 had at least 6 massive food stations that catered to all nationalities including Western to French to Indian to Asian .. a marvelous smorgasbord of food delights ! ( breakfast was included in our room rate ) Room service is also available Huge choice of r... Read more
from Dubai, United Arab Emirates
Submitted on 29-06-2016
Yesterday we did an amazing Iftar at el Fanous celebrating my husband's birthday , food was woooow the place is very nice , special thanks to the staff there specially Kazi who helped us to get our table ready for the big number of us ?????? also he did surprise us with his hospitality attitude , surprised my husband and made his special day awesome day by taking care of us , also his staff as well Thanks Toutou , Maria , Arun for your warm welcome and smile and Yasmeen for getting me the che... Read more
from Brisbane, Australia
Submitted on 30-06-2016
I recently had the great fortune of staying at the JW Marriott Marquis Hotel in Dubai and was even luckier to be assigned a suite on the 43rd floor. The amazing Osama took care of my check in and made sure I had everything I needed. His service, and that of the other hotel staff was exceptional and will definitely see me return again. I highly recommend this hotel to all.
from
Submitted on 02-07-2016
Moving houses is always a pain and if you combine it with moving out of a country then the pain increases exponentially. Staying at the JW Marriott helped me to overcome a major part of this pain. Felt like I was staying at home and it was strategically very near to my office in Emaar Square and there were closer hotels available but frankly none were a Marriott. And staying in the tallest Hotel in the world - Yes the Guiness Worls Record plaque at the front entrance confirms it. The staff was e... Read more
from
Submitted on 02-07-2016
Fabulous hotel couldn't fault, staff went out of their way to make our stay more enjoyable, from Richard at front desk to William who picked our cases up for us.??? If you want first class this is it. As a first timer in Dubai I felt safe in this hotel.
from
Submitted on 02-07-2016
I have been staying on and off at the JW Marriott Marquis Hotel in Dubai for the past two years for business. I just feel compelled to finally write a review to express my gratitude for their exceptional service. I first of all want to thank Monier. He always has the warmest, brightest smile and is the most caring and helpful man, his customer service skills are excellent. He makes my stay feel like it's a home away from home, every time I see him! This hotel decor is 5 star quality and the staf... Read more
from Dubai, United Arab Emirates
Submitted on 03-07-2016
I had Iftar at Al Fanous, the venue was very well decorates, staff are well groomed and very friendly, Joe from the Italian Restaurant took care he was excellent, food variety was very good too, Ramadan drinks such as Jallab and Qamar eddin were tasty..it was a very good experience..I strongly recommend Al Fanous for Iftar
from
Submitted on 03-07-2016
Simply Amazing!!! My wife and I stayed there for only 2 nights and we have already made plans to go back. The customer service is like nothing I've experienced before. The rooms are spacious and nicely designed. (make sure to request for a room on a higher floor for the most amazing views.) The location of the hotel makes it very easy to move around, it not to far from a metro station and there are taxis readily available outside the hotel.
from
Submitted on 06-07-2016
Very friendly service, socially on the reception, and nice experience in the sqa. Recommended warmly. It is good choice if you are on business or holidays. Great location and nice hotel facilities. Personal always on service and very helpful.
from Austin, Texas
Submitted on 06-07-2016
We booked the entire Tong Thai restaurant for a 3-day event on June 2016 and I cannot be more happy with the customer service received although there are some things that require their attention. It would be important to mention that when we first arrived we were expecting the logistics to be smooth and easy since we planned this event for quite some time but when we arrived and requested results from Yvonne (Assistance Manager of Guest Relations) and the primary person in charge of taking care... Read more
from Gothenburg, Sweden
Submitted on 06-07-2016
This hotel isnt just a stay overnight, it's a lifttime experience! The rooms were very modern and lot's of great technical stuff that would make every person happy! The staff are wonderful, very helpful- follows up to you room
from Sammamish, Washington
Submitted on 06-07-2016
Nicest Marriott I have ever stayed at. Many restaurants. Wonderful spa. Close to the World's largest mall...they have a free shuttle. The staff are very friendly and helpful. My room was beautiful and had amazing views from the enormous windows.
from
Submitted on 07-07-2016
Great Stay at Jw. I go there for business and spend there 10 days every month. All the personnell is super kind. I would especially mention Rodel and Santos and Victoria. I would also suggest for the fact that there is 6 restaurant inside the hotel and plenty of services.
from
Submitted on 11-07-2016
I had a great stay at the property. I received exceptional personalized guides through the property from Indeku, the door man. He gave me a comprehensive briefing and guidance on my Dubai tour. Mugo the bell man was also instrumental in this. I'm a happy customer, keep up!
from Dallas, Texas
Submitted on 11-07-2016
Not only is this hotel a beautiful place, it is so centrally located you can get to anyplace withing 5 minutes by Taxi. In and around the hotel are some great restaurants and bars so you won't be starved or thirsty
from Dublin, Ireland
Submitted on 11-07-2016
Stayed for 3 nights on the last leg of a work trip. Fantastic hotel for business travel .....despite being 72 storeys high and just generally huge....it's a quiet efficiently run place with superb food of many different types ...rooms are top class and the staff are superb.... Dante at the door, and Daniela and Shirley at the front desk were particularly helpful. As you would expect from a hotel of this pedigree , little extras appeared at the right times....including a complementary car to t... Read more
from Sydney, Australia
Submitted on 11-07-2016
This is a beautiful hotel located in a prime location, close to the Dubai Mall. Staff are very helpful and friendly. Especially Rodel and Chandimal. We were waiting for a tour and they assisted and offered us water and very helpful. Rooms are spacious and beds are comfy. Although get a king bed as double is a little small for two people. Bathroom is massive. All modern decor. Great stay!
from Kuala Lumpur, Malaysia
Submitted on 12-07-2016
I was very lucky to have been upgraded to a suite for my stay and had access to the executive lounge. I was there during the Ramadan month which is a fasting month for Muslims before new year is celebrated. Some outlets are closed and u are not allowed to drink or eat from Dawn to dusk in public even if u are not a Muslim. Bfast was @Kitchen 6. Drinks and canapés are provided at the executive lounge. There is a bus That takes u to Dubai mall. Was very impressed and happy with the hospitality ... Read more
from
Submitted on 14-07-2016
A regular visitor to this hotel and always use it as my first choice whilst in Dubai,friendly staff, fantastic food, breakfast has a huge selection of cultural cuisine,fabulous rooms immaculateand the best executive lounge I've ever seen! Highly recommend!!
from California
Submitted on 14-07-2016
This was our second stay in JW Marriott Marquis Dubai, and we had as wonderful a time as before. Everyone was very professional. As elite members, we had access to Executive Lounge which is unbelievably great. Love the chefs (Keshav, Irwin and Pradash) who remembered our orders from our previous stay, the service (every waiter was amazing - except for Daisy). Great front desk personnel and management - Dwi, Varun, Ritika - who made sure everything was taken care of. We had encountered a pro... Read more
from Sydney, Australia
Submitted on 15-07-2016
Hey trippers Tallest hotel towers in the world.. Very very impressive this is a must stay at place when holidaying or even for business conferences. I score this place 100/10..very professional, hospitable, friendly and very well looked after with your needs and I mean anything. From 15 different restaurants all on different levels throughout the towers, bars and 6 different kitchens to select from all on the one level for breakfast, lunch and dinner.. The staff are beyond amazing and look a... Read more
from Victoria, Australia
Submitted on 15-07-2016
OSama on front desk/reception greeted us on arrival with a friendly warm disposition, Osanma then went out of his way to make our stay extra special by accommodating my friend and I with a spacious luxurious suite. This kind of service is far and few between Thank you Osanma!
from London, United Kingdom
Submitted on 15-07-2016
We stayed on the 62nd with amazing city views. Breakfast was tasty and never thought I'd miss veal sausages. The staff at breakfast were incredibly nice and polite. Had an absolutely wonderful experience, the staff were great and welcoming. They even went through the trouble of making me a birthday cake. They have thought about everything you'd need before you get there. Let's talk about the Ice lollies and cooling spray provided by poolside. Not to forget the concierge who were ever so helpful... Read more
from Chicago, Illinois
Submitted on 18-07-2016
This hotel was fantastic. The room and people were amazing. Every employee that I met was so friendly and professional. I live in a high-rise (on a high floor) in downtown Chicago and I am fortunate to have beautiful views each day. Serena went above and beyond to find Anders and I a corner suite on the 64th floor with unforgettable views of the Burj Khalifa. THANK you, Serena! The entire team at the JW are fantastic. Also, a special thank you to Rodel for your warm kindness, sincerity and... Read more
from Dubai, United Arab Emirates
Submitted on 18-07-2016
I stayed in Marriott for a business trip and it was amazing thanks to all the staff Samuel was amazing he helped explained all the facilities in the room and connect to the internet thanks again .this will be my hotel of choice whenever I visit Dubai.
from Johannesburg, South Africa
Submitted on 18-07-2016
The JW Marriott MArquis Dubai has become our home away from home. WE visit the hotel twice a year and our stay is always memorable. The location is great and they have a shuttle service every 30 minutes to the Dubai Mall. The rooms are spacious and modern. The staff are always willing to attend to your every need. Special mention must be made of Frank the Bellman, we've known him from the JW Marriott Deira and hes still as friendly as ever and always smiling and helpful. Rozaldo is also very hel... Read more
from
Submitted on 19-07-2016
Everything was top class about thehotel. The cordial way tye doorman known as indeku welcomed me was top notch. Room service was prompt and everything luxurious. When I go back to Dubai I must go to jw Marriott
from Mumbai (Bombay), India
Submitted on 19-07-2016
Hotel is everything you would expect from a grand hotel in Dubai. Huge lobby with some amazing decor, luxurious room with equally nice bathroom, nice pool side to chill and relax and a number of bars/restaurants which are all unique in their offerings.
from Kuala Lumpur, Malaysia
Submitted on 20-07-2016
This hotel is bustling with people day and night. Busy with events during the day and vibrant nightlife activities. the Canal currently under construction is just beside the hotel. So, request for a room farther from the construction site. Having said that, my room in Tower A was peaceful and quiet, away from the busy hotel foot traffic and construction. The room was clean and bright though it was disconcerting that the curtains don't close entirely. The curtain rails ended about a quarter o... Read more
from Paris, France
Submitted on 20-07-2016
This has a reputation as a business hotel but it's perfectly acceptable for holidaymakers / couples / families as well. Rooms are stylish, really spacious and have beautiful bathrooms. Beds are comfy with pillow options available. AC is strong and quiet. Service is impeccable. Lots of good restaurants to choose from and room service is equally good. Breakfast is impressive. Spa is excellent but pricey. Only slight downsides - No beach access due to the location. The swimming pool area g... Read more
from Windham, New Hampshire
Submitted on 21-07-2016
We wanted to stay at the world's tallest hotel and at 62 floors this is it. Our room was on the 60th floor looking over the Persian Gulf. What a view! This hotel is in a great location next to the new creek expansion and a short walk to the metro, plus they have complimentary shuttle service to and from the Dubai Mall. Our room was spacious, clean, and comfortable. The swimming pool has an outdoor bar. There are many different restaurants to choose from in this hotel.
from
Submitted on 22-07-2016
This hotel is one of Dubai's best hotels! Not only is the food fabulous, the views outstanding and the multitude of things to do without even stepping outside the hotel doors..the staff go above and beyond to help in what ever way they can! Elodie Baro, the front desk manager, Dwi Utari and Nermin, who take care of the Executive Lounge were extremely helpful and made our stay very enjoyable! Also, my family would like to give a special mention to April in the executive lounge who was very kind a... Read more
from Boston, Massachusetts
Submitted on 22-07-2016
I stayed with my family in JW Marriott Marquis during 1 week. Front desk works fast and professional, especialy Tarun. We liked to take lunch in Kinchen6. Vault and Velocity are amazing lounges. The waiters are excellent, especially Gabriel. I would like to say special thanks to Concierge team, especially to Mustafa. He made our stay in hotel memorible and wonderful. I will recommend your hotel to all my friends. We will come back to Marquis, because of him.
from Baltimore, Maryland
Submitted on 25-07-2016
Would give this place 6 out of 5 if I could and I've never said that in any of my reviews. The personal service is unsurpassed. The corner suite was very comfortable and spacious. The concierge lounge was outstanding. The service here was so good the only problem is you need a way to make it stop when you fall asleep.
from Dubai, United Arab Emirates
Submitted on 25-07-2016
Been here for our meetings, conferences and large scale events. It has been certified as one of the words tallest hotels and thus makes it an extremely resoted place. it is well designed and located in a very convenient place for all tourists and residents alike.
from
Submitted on 25-07-2016
what an amazing hotel, great view to all Dubai city, nearby Burj Khalifa with walking distance to different attractive places you can visit in the amazing Dubai city, hotel staff are so nice, the hotel room equipped with everything that you need.
from
Submitted on 26-07-2016
My husband I and stayed here during our 'minimoon' in Dubai - which was quite fitting as we stayed in the oldest Marriott in the world on our wedding day (Breadsall Priory) and the tallest Marriott in the world for our honeymoon! The staff were extremely polite, friendly and approachable. We had a bit of an issue on the first night - construction work is literally round the clock in Dubai and so we could hear the articulated vehicles reversing and people shouting throughout the night - I went ... Read more
from Philadelphia, Pennsylvania
Submitted on 26-07-2016
Thank you to the team at JW for making sure our stay was absolutely perfect. I am a Platinum member with Marriott and this property is definitely one of my favorites. From the moment we checked in, we knew we would be well taken care. Thank you to Leena and Bilal at check-in for the warm welcome and hospitality as well as the rest of the staff that displayed excellent service. My fiance and I were upgraded to a spacious suite in the B tower on the 45th floor with a great view of the Burj Khalif... Read more
from
Submitted on 26-07-2016
From the moment we arrived and Timothy took our bags, i felt at home. Ms Pia at the front desk was so happy and helpful even at 11pm when we arrived. I have to make a special mention about Mr Richard Rasquinho the duty manager who went above and beyond his duties to make my wifes and i stay remarkable, thanks to his amazing presence and hospitality we came away from this holiday so impressed we joined the Marriott loyalty programme, Mr Richard Rasquinho and his staff are an asset to the company,... Read more
from Manchester, United Kingdom
Submitted on 27-07-2016
Stayed for a week in July during a work trip. A lovely hotel with great facilities, and great 'can do' attitude from all staff. Nothing was too much trouble. The guest services team were exemplary, particularly Bilal Ahmed who was excellent.
from Cedar Knolls, New Jersey
Submitted on 27-07-2016
Marriott definitely knocked it out of the park with this hotel. This place screams luxury from the moment you walk in, which it definitely did when my wife and I stayed here in Feb 2016. We stayed on a high floor which gave us incredible views of Dubai (we didn't even need to go to the Burj Khalifa, which we ended up doing anyway). The cafe is very nice and almost has a quaint feeling. Service is impeccable, outside of the front desk staff forgetting to inform us when our room was ready. This wa... Read more
from Melbourne, Australia
Submitted on 29-07-2016
Recently stayed overnight at JW Marriott Marquis and were extremely happy with our choice of hotel. The hotel facilities were excellent with several options for food and drinks. The room was spacious and extremely comfortable and the quality of all things was extremely high. The pool on the rooftop was a wonderful place to rest and relax in the heat of the day. Of special note was the buffet breakfast which was included in our room rate. This was the biggest and most enjoyable hotel breakfast... Read more
from
Submitted on 29-07-2016
Very very nice hotel. Ginormous breakfast buffet was $30. They did give our large group a discount. I believe you get a coupon if you are staying at the hotel but not sure about that. Rooms were clean and comfortable. Service was exceptional.
from Sonoma, California
Submitted on 01-08-2016
We stayed at the Marriott for three days. Fantastic service especially in the executive lounge. Most mornings we were greeted by Murat who always made us feel welcomed and met our every need. The hotel also had a timely and quick shuttle to the Dubai Mall and an Arabian Adventures tour desk which made planning very easy. Highly recommend the sundown tour with Asan as your driver.
from
Submitted on 02-08-2016
I have to say this hotel was probably the best I have ever stayed and the main reason is their staff. They have the best staff and best service ever. We had a small problem with our room plugs because they were not working properly and they solved this really quickly. After that we got an e-mail from director of engineering apologizing for any inconvenience. We also had great sushi at Izakaya and one plate took around (only) 10min to be taken to the table and the chef came to our table apologiz... Read more
from Newcastle, United Kingdom
Submitted on 02-08-2016
My partner and I stayed at this hotel on 23rd July until 25th July. Upon check in, we were greeted by very helpful staff who could not do enough for you, even asking if we would like a drink whilst checking in - we checked in around mid-night. We were shown our room on the 49th floor with amazing views! Very clean spacious rooms with very modern amenities. We had breakfast at the hotel which was amazing! So much choice!! Any cuisine you were after, they catered for! Before leave the hotel w... Read more
from Howrah, Australia
Submitted on 02-08-2016
Recently stayed 5 Nights at the JW Marriott Marquis Hotel and must say every thing about it is "BIG". Was greeted well and had a very nice spacious room on the 20th Floor in the A Tower Building overlooking the Water. I would have to say with all of the building works and the current Canal Development the Views were some what average. I would imagine in time it would be spectacular. The Room was large with a grand bathroom that you would love to have at home. shower & bath great and basin and m... Read more
from Nairobi, Kenya
Submitted on 02-08-2016
Been here for 9 days and have to say that the level of service is no where close to Marriott standards and i would compare it to 4 star hotel. It lacks the Grandeur of the other hotels in this caliber. It feels like a high turnover hotel that is not focused on Customer service. Rooms aren't cleaned properly and the balcony ( Which you cant access) is a dusty eye sore that has probably never been cleaned. Housekeeping left the the dirty napkins from the previous evenings kids dinner sitting on th... Read more
from San Francisco, California
Submitted on 04-08-2016
We stayed here as a comp night from our airline who overbooked our flight and the experience here was amazing! It felt like a 5 star service from the moment we arrived up until we left. We truly enjoyed all the facilities and even got a reflexology massage at the Spa. Highly recommended.
from
Submitted on 04-08-2016
We enjoyed the hotel. The hospitality granted to us by the staff. Everyone was helpful. The free bus ride to Dubai mall came in handy. They have a wide range of choices during breakfast. We would like to especially thank Patrick who was amazing. We recommend this hotel.
from Cairo, Egypt
Submitted on 04-08-2016
It was an amazing experience definitely one of the best hotels I've stayed in Dubai. it simply had everything restaurants, bars and clubs. Can watch football in there bar which was great. The rooms are big and the breakfast is quite good. Definitely recommend and will come again. The executive lounge is also amazing
from Melbourne, Australia
Submitted on 04-08-2016
Rooms are fantastic, spacious, well furnished and bright with magnificent large windows. Breakfast is beyond compare with more variety that you have ever seen and by no means you're typical buffet quality. The staff are all highly trained and very polite. I have stayed here countless times and never received poor service. The pool is beautiful and there is a children's / baby pool also. The bakery downstairs has pastries that rival many of my experiences in France. The shuttle bus to the Duba... Read more
from
Submitted on 05-08-2016
I stayed here with my family for four nights everything is good.they take care for everything u want.reception staff,room service every thing is fabulous.i personally give 5 star to hotel n services.free shuttel service ro dubai mall.kitchen 6 is also very nice u can have ur breakfast from 6 kitchens.centrally located.i will highly recomend this hotel in dubai
from Cagliari, Italy
Submitted on 07-08-2016
We spent 2 nights in Dubai waiting for our next flight and Emirates sent us to this brilliant 5 star hotel. Everything is perfect, the building, the spa, the restaurants, the rooms. I only regret not to have had the time to enjoy more.
from
Submitted on 07-08-2016
I am a Platinum member and a traveler who is spending months in Marriott hotels around the world. I really don't understand how people can rate Marriott hotels less than excellent. I believe that people make errors, but in my experience i found that in Marriott, people are always trying to be better by providing an excellent service in all dimensions. I have been several times in this great hotel since it has been built. Each stay was an amazing experience for me. I am writing this, a bit late, ... Read more
from Nairobi, Kenya
Submitted on 09-08-2016
I have been to numerous hotels around the world and I am very pleased to say, my experience at the Marriott Hotel was the best I have ever had. I cannot think of any negatives about the hotel. The rooms were amazing, very clean and modern. Breakfast, Lunch and Dinner provided at the Kitchen was fantastic. The Gym and swimming pool was something I could not stay away from. However, a tremendous amount of credit must go the staff members at the hotel who make the guests stay at the hotel unforgett... Read more
from Sydney, Australia
Submitted on 09-08-2016
I travel to Dubai often and like to experience different hotels. Staying at JW Marriott Marquis was a great choice this time around. The rooms are immaculate and spacious. There is a certain attention to detail when it comes to cleanliness and customer service and it does not go unnoticed. My only disappointment was the $12 AUD coffee from the hotel cafe that wasn't great and the fact that there was no fast food stores which we could walk too. However, we did find a local supermarket just across... Read more
from Karachi, Pakistan
Submitted on 09-08-2016
Excellent hotel, Amazing breakfast, Courteous Staff and Most comfortable and beautifully designed Rooms. I cannot praise enough the hospitality and quality of service you get at JW. They even remembered my birthday and I was greeted with a nice cake on arrival. Special Thanks to Arun Vishnu and Nikita Bilochi
from
Submitted on 11-08-2016
Setting: Extremely elegant setup with style and taste. You are blown away by the beauty of the setup. The lobby, the views, everything ? Rooms: Modern stylish, fashion, you want to take it with you, there are no words to describe the style and they effort put into this place. You have everything you need and you would get everything you would need. You wish that all the Marriott would look this way and you feel disillusioned once you step back in a regular Marriott back in the states. Breakfa... Read more
from Neftenbach
Submitted on 11-08-2016
Nice hotel but not the best location to go out....Pool is perfect but be carefuln when they clean it...they didnt announce it when we where there. ALso lots of construction around and on lower level you can here the contrcution. restaurants are nice but all overpriced. Also during Ramadan they close most of the restaurants but they dont tell you. The rooms are nice but make sure to take one on upper level. As soon as the constructions are done there (in 5 years) it will be a good location.
from Riyadh, Saudi Arabia
Submitted on 11-08-2016
An amazing place to stay at, super professional service and everything is just right. There was some constitution around the hotel, hope it is gone when i come back View from rooms is mind blowing. Finally, I'm sure that I'll be there again soon.
from
Submitted on 11-08-2016
I stayed here for just two nights on a short stop over before heading back home. This had to be the best hotel I've ever stayed in! The staff made you feel like royalty and that nothing was too much. The breakfast buffet was fantastic! The room also has a fabulous bath if anyone wants some extra luxury! Rozal, Rodel & Lanin were all superb in helping me with my bags or any enquiry I had! I would 100% stay here again. Thank you for the great experience!
from
Submitted on 12-08-2016
The service and this hotel is truly impeccable. Staff are truly sincere and kind in their mannerisms and approach. I would like the management and senior management to recognize Kabash - duty manager, Rozaldo and Frank. These three individuals have given us a truly outstanding service and made our holiday even more memorable. Their approach and customer service skills are truly first class. Would highly recommend this hotel, location and hotel is truly beautiful but it's the service that you rec... Read more
from Burlington, North Carolina
Submitted on 15-08-2016
We stayed at the hotel for 3 days this summer.....very nice service and welcoming staff. Since the room assigned to us didn't have a good view-they readily changed it to a room with great view. The rooms are very clean, nice restaurants within the hotel with a luxurious spa. We didn't have time to explore the pool area though. JW Marriott Marquis is definitely our first choice for our next Dubai visit.
from Oceanside, New York
Submitted on 15-08-2016
Our stay was a pleasure thanks to the staff at JW Marriott. Everyone went above and beyond to accommodate our family and made sure we had the best time. Especially, Mehesh....it is a must to seek his service; our trip would not have been as enjoyable if it were not for him as well as the entire staff.
from US
Submitted on 15-08-2016
I stayed at the Marriott Marquis on-and-off for the past two months. This must be my 4th or 5th stay at this hotel. I stayed in an Executive Floor room. The staff in the executive lounge from hosts to servers to chefs to front desk team and its management is by far the best I have ever dealt with, pretty much anywhere - and I travel most the year. I would name everyone but at the risk of forgetting somebody, this is blanket big thank-you to the whole team (whom I have gotten to know over multi... Read more
from
Submitted on 15-08-2016
Arrived in Dubai late Saturday night and the welcoming was great, Man by the name of Harindra, I think? Showed us round our rooms in great detail and he was very friendly and welcoming. Rooms were very high standard. Clean, comfortable and very modern. The food in the Italian restaurant at this hotel was extremely nice, the Waiter Anto was extremely helpful and friendly and really made this restaurant a more enjoyable experience. The hotel had great facilities, including a 24 hour Fitness Cen... Read more
from
Submitted on 16-08-2016
Stayed at JW Marquis on my birthday and came across some exemplary hospitality professionals including Avinash at Concierge, Pauline at Front Desk, and Nikita Baluchi at Guest Relations. Avinash was always helpful and suggested some beautiful places to visit in Dubai. Very knowledgeable about locality and the places around. Pauline was very welcoming and informative on arrival. Thank you Nikita. Thank you all for the wonderful stay. Looking forward to be back in December. Regards Sukhpreet
from
Submitted on 06-09-2016
Perfect ! This hotel is spectacular. At check in we were given 28th floor but after our request we got 51st floor ! Staff was very customer service focused & keen to help. Wow what an amazing space. Such luxury, clean, fabulous bathroom . Delicious food lovely pool area. The hotel staff are plentiful, attentive & capable. Will definitely stay again without doubt! Special thanks to Aparajita who helped us very much.
from Aberdeen
Submitted on 07-09-2016
We had arrived quiet late or early hours of the morning the check in process was very quick JW Marriott Marquis gave us a sea view room deluxe room which was very big, room was very clean and couldn't fault anything, the cleanliness is excellent. After our 3rd night we had noticed that our door was open & did not lock properly so we got moved to an executive room from Tower B to Tower A which was a lot smaller. However one of the staff Richard ( I think that was his name) was very good and gav... Read more
from
Submitted on 07-09-2016
The hotel is georgeous, but what the staff let you to fill there its horrible. One of them pushed me on my back and just left. Even it was by mistake - shouldn't be apologize. At least turn your back to see if I fall down or no. The rest of team tried to hide the name of that person and sugeested me to call police in case I am not happy!!!!!! Until I was waiting for my friend they called to police by themself instead to call guest relation or duty manager to solve the problem. Hotel manager aske... Read more
from Yverdon-les-Bains, Switzerland
Submitted on 07-09-2016
The hotel itself is amazing and the staff is definitely 5*. However, the Velocity bar with its Chef Pritesh, and all the crew: Dmitry, Imram and Merwin is the best place of the Hotel. Ideal for a traveller who is bored of michelin restaurants and just wants a nice an friendly place. In addition to that: The very best Pub Food you will find in the whole region. Definitely a must do! It will remain my best souvenir of the hotel Careful of the "Screaming" chicken wings though! ;-) But feel free to... Read more
from
Submitted on 08-09-2016
Great Customer Care, Wonderful reception, great smiles from Dahabo and Team. The rooms are just perfect for the business traveler and the WiFi which is my best part has just the right speed - I shall definitely come back!
from
Submitted on 10-09-2016
Executive room was really awesome, spacious, clean, chic, all leather chairs, bath with the view!! I also liked the illy coffee machine, so cool. Another must go is the executive lounge. The food was fantastic with quality food with lots of selection, attended by excellent and caring staff. Lounge supervisor Michelle is great she interacted each party during cocktail time and entertained all sort of special request. Amazing!! Retina also showed polished communication skills, was spontaneous for ... Read more
from Doha
Submitted on 10-09-2016
This hotel is well located in Sheik Zayed road, very close to Dubai mall, and there will be a nice water tunnel just next to the hotel (currently under construction). It is the tallest hotel in Dubai, and it is really huge, with many excellent restaurants.
from Tewkesbury, United Kingdom
Submitted on 10-09-2016
The staff are fantastic eg keni who works by the pool and Aqua bar also lenin John with so much knowledge of the hotel and all the surrounding area and the hotel has brilliant views and the food in any of the 14 restaurants is out of this world would defiantly recommend this hotel
from
Submitted on 11-09-2016
Just checked out of this hotel today, i feel super sad that i have to leave! Fantastic place, great location, the food is just too good with a variety of choices at Kitchen 6 (there's something for everyone), the Staff.....Ronald....awesome guy!!! Always willing to support, made our stay as comfortable as we could have hoped for!!! Thank you so much! Anyone visiting Dubai, this is the place to be!
from Doha, Qatar
Submitted on 11-09-2016
It was a very good experience staying at this hotel , every thing et was great , especially the service at the Executive lounge and the great hospitality given by very friendly staff who make my stay more than great and unforgettable experience.
from
Submitted on 14-09-2016
Hotel was amazng..so many items in breakfast..beautiful burj khalifa view from our room.....swimming was so clean nd special thnx to ankush gupta who is in executive lounge who made our trip beautiful..
from Arendal, Norway
Submitted on 14-09-2016
it is not often one can say that the hotel provides you with a WOW factor. This hotel gives you that. Its a moden style luxurious hotel. Its the worlds tallest hotel and you look down on skyscraper in the area , except the Burj Khalifa :-). You have to visit the bar at the 71/72 floor with a 360 degree views. The rom is large, bathroom huge. Its a business hotel and near business area. Try It!
from Riyadh, Ar Riyad, Saudi Arabia
Submitted on 14-09-2016
I went to dubai for a vacation with my 2 kids I took the corner suite the space is really big and it's very nice with 2 toilets and comparing to others very good price. The breakfast buffet is nice with variety of choices. Request a higher floor level for better review as mine was 7th floor with no review and the sweet is with panoramic room!
from
Submitted on 15-09-2016
Everything Was great and so nice ! We met Faye in the reception even if he works in the executive lounge. He was very helpful very nice guy French speaker. His service was perfect and because of him we had a wonderful stay.
from
Submitted on 15-09-2016
Everyone at the hotel was very friendly. The doorman, Clive, got us a taxi overtime we left. All perfect. The restaurants were superb, the rooms were comfortable and the views were fantastic. I would go back anytime.
from
Submitted on 17-09-2016
The business lounge is one of the top in the world. Great food, hospitality, service and wonderful staff. Overall staff at the hotel is wonderful from luggage (Lenin John), to front desk to hotel managers!
from
Submitted on 17-09-2016
We got a room on the 43rd floor for a great rate. When we walked in the room, we were amazed at how big the washroom was! The ceilings were 12 ft high I believe. The lighting was controlled by a tablet like device. There were speakers in the washroom connected to the TV. There's a free shuttle offered to the Dubai mall, which was very convenient for us. Great stay and would stay here next time we're in Dubai.
from
Submitted on 17-09-2016
I recently stayed in this hotel during one if the busiest times of the year in Dubai (Eid break) and my experience was fantastic. The huge number of people going in and out made the hotel look more like an airport, and yet the service was brilliant! I was honestly surprised by how friendly the staff was, warm welcoming and big smiles all the time. I will always choose this hotel whenever I am staying in Dubai.
from UK
Submitted on 18-09-2016
I've been to eat and drink at almost every restaurant and the food is always great. The drinks at the sports bar are on the expensive side (normal for Dubai I guess) but it's a great spot to watch sports. Staff are friendly but I must say the food is really good. Even better if you've got a voucher or two tucked away somewhere!
from London, United Kingdom
Submitted on 18-09-2016
This was my first time staying at the Marriott Marquis and I wasn't disappointed. My room was so clean, so spacious and comfortable. Breakfast is out of this world quite frankly The customer service the hotel offers is second to none A huge thanks to Caroline for looking after my colleague by presenting him with a lovely fruit platter and note. We ate in Tong Thai which was just beautiful Thai Food. A special mention to Manee one of the lovely employees in Tong Thai. She looked after us so we... Read more
from Verden (Aller), Germany
Submitted on 21-09-2016
The JW Marriott Marquis Hotel Dubai is my preferred, better only choice when travelling to Dubai. Nicely located and designed. More important is the overwhelming service and lived hospitality. Great choice of international restaurants with superb quality. Possibly there are more hotels with similar equipment but I feel always like being at home and really being looked after. It is just an experience you have to endavour!
from Dubai, United Arab Emirates
Submitted on 21-09-2016
Been here for countless times. Indeed One of my favorite city hotels in Dubai. Excellent service. Helpful staff. Nice rooms with great views. Wide variety of restaurants and bars! Will keep coming back! ???????????
from Karachi, Pakistan
Submitted on 21-09-2016
everything was awesome and loved the was the Zahar was taking personal interest.. i loved my entire stay, the view the service and courteousness of the staff, the bars and restaurants, will surely stay there again and again.
from Dubai, United Arab Emirates
Submitted on 22-09-2016
I have stayed here twice. It is a very nice hotel with a great executive lounge. Very large gym with all the equipment you need for a good workout. Pool are is also very nice. The food at the steakhouse is excellent and it offers a great view.
from
Submitted on 22-09-2016
They certainly try to provide attentive service but it felt overdone and forced. As a guest, I prefer not to have each moment anticipated - when what I really want is not what I am offered. At every turn there was another question, solicitation. The room was lovely and well appointed but would have appreciated a sign that I had to push a very small button next to the electrical outlet to turn on the hot water pot.
from essex
Submitted on 24-09-2016
Having just returned from a wonderful stay of 12 nights, all I can say is don't hesitate to book the JW Marriott Marquis for your trip to Dubai. As many others have said the best point about this hotel is the staff, each and every member of staff we had dealings with went out of their way to do everything possible to ensure we had a great stay. From first contact by email until check out after our holiday ,we were made to feel special and never felt anything was too much trouble,. Although this... Read more
from Ellesmere, United Kingdom
Submitted on 25-09-2016
Let's start with the facts this is a very busy and large hotel with in excess of a thousand rooms so to maintain a five star service must be very difficult,so let me start with the good bits quality of the food rooms and staff overall is exceptional,however the lobby area represents a delayed airport terminal at busy times queuing for check in and out the front of the hotel is work in progress which I was aware about when I booked.The breakfast experience is not for me although excellent quality... Read more
from
Submitted on 25-09-2016
Helpful staff , Daniel, Patrick and ronald Awesome and friendly...must visit hotel in Dubai...tallest hotel in the world..nearest to Dubai mall ... location is great..good restaurants...must visit bar called vault
from
Submitted on 25-09-2016
Chandimal works as a porter at JW Marriott Hotel. Although my husband and I only met him briefly we were very impressed by his professionalism and his very helpful and pleasant manner. He was very prompt in coming to our room to collect our luggage. In the foyer he contacted our driver immediately and ensured our luggage was safely stowed in the car. As I had some mobility problems I was very gratefiul for his assisfance in helping me into the car. I thank him for his assistance and the wa... Read more
from Corfu, Greece
Submitted on 25-09-2016
Just checked in. Upon request, the hotel put me in one of their highest rooms (64th floor). The room has an amazing view of the bay! The person greeting me at the door, Mr. Lenin John was a wonderful host.
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