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Jumeirah Zabeel Saray

Dubai, United Arab Emirates (DXB)

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Based on 4532 reviews
Room & Rates

Grand Two Double Beds

2 Full Beds
Features a private furnished balcony

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Partially open bathroom, deep soaking bathtub and separate shower
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Deluxe One King Bed

1 King Bed
Features a private furnished balcony

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Partially open bathroom, deep soaking bathtub and separate shower
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Deluxe Family Room

Deluxe Family Room

1 King Bed and 2 Twin Beds
538-sq-foot (50-sq-meter) room, furnished balcony with sea views

Club/Executive Level - Club Lounge access and light refreshments
Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Partially open bathroom, deep soaking bathtub and separate shower
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Grand Deluxe Family Room

Grand Deluxe Family Room

1 King Bed and 2 Twin Beds
700-sq-foot (65-sq-meter) room, furnished balcony with sea views

Club/Executive Level - Club Lounge access and light refreshments
Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Partially open bathroom, deep soaking bathtub and separate shower
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Imperial One Bedroom Suite King

Imperial One Bedroom Suite King

1 King Bed
1012-sq-foot (94-sq-meter) room, furnished balcony with sea views

Club Level - Club Lounge access and light refreshments
Layout - Living room and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Partially open bathroom, deep soaking bathtub and separate shower
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Junior Suite One King Bed

Junior Suite One King Bed

1 King Bed
710-sq-foot (66-sq-meter) room, furnished balcony with sea views

Club Level - Club Lounge access and light refreshments
Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Partially open bathroom, deep soaking bathtub and separate shower
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Imperial Two Bedroom Suite

Imperial Two Bedroom Suite

1 King Bed and 2 Twin Beds
1012-sq-foot (94-sq-meter) room, furnished balcony with sea views

Club Level - Club Lounge access and light refreshments
Layout - 2 bedrooms, living room, and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Partially open bathroom, deep soaking bathtub and separate shower
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Two Bedroom Suite

Two Bedroom Suite

1 King Bed and 2 Twin Beds
1528-sq-foot (142-sq-meter) room, furnished balcony with sea views

Club Level - Club Lounge access, buffet breakfast, and light refreshments
Layout - 2 bedrooms, living room, and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Partially open bathroom, deep soaking bathtub and separate shower
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Deluxe Double Room, 2 Queen Beds, Sea View

Deluxe Double Room, 2 Queen Beds, Sea View

2 Queen Beds
603-sq-foot (56-sq-meter) room, furnished balcony with sea views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Partially open bathroom, deep soaking bathtub and separate shower
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details
Deluxe Double Room, 2 Queen Beds, Palm View

Deluxe Double Room, 2 Queen Beds, Palm View

2 Queen Beds
603-sq-foot (56-sq-meter) room, furnished balcony with beach views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Partially open bathroom, deep soaking bathtub and separate shower
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details
Deluxe King Sea View

Deluxe King Sea View

1 King Bed
495-sq-foot (46-sq-meter) room, furnished balcony with sea views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Partially open bathroom, deep soaking bathtub and separate shower
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details
Club King Palm View

Club King Palm View

1 King Bed
495-sq-foot (46-sq-meter) room, furnished balcony with beach views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Partially open bathroom, deep soaking bathtub and separate shower
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details
Deluxe King Palm View

Deluxe King Palm View

1 King Bed
495-sq-foot (46-sq-meter) room, furnished balcony with beach views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Partially open bathroom, deep soaking bathtub and separate shower
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details
Club Double Room (Palm View)

Club Double Room (Palm View)

2 Queen Beds
603-sq-foot (56-sq-meter) room, furnished balcony with beach views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Partially open bathroom, deep soaking bathtub and separate shower
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
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Premium Double Room (Deluxe)

Premium Double Room (Deluxe)

2 Full Beds
603-sq-foot (56-sq-meter) room, furnished balcony with sea views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Partially open bathroom, deep soaking bathtub and separate shower
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details
Superior Double Room

Superior Double Room

2 Full Beds
603-sq-foot (56-sq-meter) room, furnished balcony with sea views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Partially open bathroom, deep soaking bathtub and separate shower
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
Room is accessed via exterior corridors
Hide room details
Premium Room, 1 King Bed (Deluxe)

Premium Room, 1 King Bed (Deluxe)

1 King Bed
495-sq-foot (46-sq-meter) room, furnished balcony with sea views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Partially open bathroom, deep soaking bathtub and separate shower
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details
Superior Room, 1 King Bed

Superior Room, 1 King Bed

1 King Bed
495-sq-foot (46-sq-meter) room, furnished balcony with sea views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Partially open bathroom, deep soaking bathtub and separate shower
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details
Jumeirah Zabeel Saray
Palm Jumeirah, West Crescent, Dubai, United Arab Emirates

Rooms
Make yourself at home in one of the 405 air-conditioned rooms featuring iPod docking stations and minibars. Your pillowtop bed comes with down comforters. Rooms have private furnished balconies. 42-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Partially open bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After making a splash in one of the 2 indoor and 2 outdoor swimming pools, you can spend some time at the private beach. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can get around on the complimentary shuttle, which operates within 10 mi.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 5 restaurants and a coffee shop/caf. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 5 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 160 per person (approximately)
  • Airport shuttle fee: AED 375 per vehicle (roundtrip)
  • Rollaway bed fee: AED 250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 3900.00
  • New Year's Eve (31 December) Gala Dinner per child: AED 1950 (from 4 to 12 years old)
  • Tourism fee: AED 20 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
The following facilities will be closed from 14 January 2017 to 09 February 2017 (dates subject to change):

  • Water park

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Beauty Shop/Salon
  • Business Center
  • Children's Program
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Exterior Corridors
  • Fitness Facility
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Kiddie Pool
  • Kids Club
  • Lounge/Bar
  • Multilingual Staff
  • Night Club
  • Poolside Bar
  • Porter / Bellhop
  • Private Beach
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 4532 reviews
from
Submitted on 12-10-2016
I am a regular visitor to Dubai and am fortunate to be able to stay at top end hotels. I booked this hotel with a half board offer which I thought I would probably end up not using, however the restaurant choice and "Invitation to DIne" system is superb at this property. Their is a great choice of restaurants and the half board can be used in any of these, some of them have a supplement for certain dishes but this is very well priced and worth every penny. The supplement only tends to be incur... Read more
from Sydney, Australia
Submitted on 12-10-2016
Stayed at the Jumeirah Zabeel Saray post a European work trip for 4 days to get a well deserved break. I stayed in an ocean view room on the 3rd floor which was extremely elegant. I'm 6"2 and I could lie flat in the bath easily. Had wished my wife travelled with me. The hotel is beautiful with luxury while in the foyer and a apparently has one of the best day spas in Dubai according to a friend of mine that lives in Dubai. I had a couple of treatments there and it was divine. There are pleant... Read more
from
Submitted on 16-10-2016
The hotel management is not very considerate of customers circumstances, for example, due to some circumstances, we tried to cancel or postpone the reservation two weeks before arrival with nonsuccess. I understand that this is a stated policy, but I had a similar incident with the Address downtown, and they graciously agreed to the postponement to please a customer (a thing that Zabeel Saray did not even want to entertain!) While checking out, we requested a late checkout (2 pm instead of 12 pm... Read more
from
Submitted on 16-10-2016
I would like to say that if you can pay that little bit extra, it is more cost effective to stay in the Club Lounge and go half board. My party consisted of 2 adults and 3 children. The service from Valerie and her team is 5 star. The reasons are as follows, 1. Seemless free transfer in luxury vehicle, to and from airport. 2. Unlimited non- alcoholic beverages during the day 3. A la Carte breakfast, lunch and afternoon tea 4. 2 hours of canapés and alcoholic beverages including cocktails... Read more
from spain
Submitted on 16-10-2016
Extravagant opulence comes to mind on entering the enormous 'lobby' of this palatial hotel. The grand central piece is an enormous dancing fountain of black marble and intricate mosaic surrounded by an entire floor of brilliantly polished marble so shiny that it gives one the impression of walking on water. Ditto throughout the entire hotel lobby. Above this impressive sculpture and suspended 3 floors high is an enormous hand blown glass chandelier. Around and branching off from this palatia... Read more
from Stirling, United Kingdom
Submitted on 16-10-2016
We have just returned from our second visit to this exquisite hotel and it was definitely as good as we remembered and hoped for again. This time we visited with our two children, age 9 and 6, and thoroughly enjoyed the family experience at Zabeel Saray. We were made to feel very welcome from the minute we arrived and once again the service throughout our stay was second to none. The rooms are huge and luxuriously appointed and all enjoy beautiful views of either the Dubai skyline or The Palm. T... Read more
from London, United Kingdom
Submitted on 25-10-2016
We had a superb time in this amazing hotel. We were treated like Royalty. We booked through Nigel Benison @ Travel Counsellors. He booked us into the Club Lounge. This was a VIP room. Breakfast served to your table. Lunch, afternoon tea & cakes. Happy hour 6-8pm. The prosecco was constantly topped up by the staff & would always stop & chat, answering any questions. The choice & quality of restaurants was outstanding. Our favourite was the Lebanese. The chef, Mohamad Ali Makki even came out to me... Read more
from Dublin, Ireland
Submitted on 27-10-2016
We stayed here at the end of September 2016, had a wonderful time in a beautiful hotel. Staff were excellent, friendly and helpful and the hotel was clean and beautiful. Shuttle bus to water park and Emirates mall runs every few hours and the beach is conveniently located at your doorstep. Excellent spa. Would definitely return.
from Manchester
Submitted on 27-10-2016
Family half term stay at the Zabeel Saray, and I have to state, that although the overall trip which admittedly was in the half term school break and therefore was quite expensive (which is about the only negative I have) was overall a superbly relaxing experience. The beach cabanas which did cost that little extra are well worth it and the service that we enjoyed on the beach was superb. The Rib room was another highlight we dined twice, even though we only visited for a week. The steak was pro... Read more
from Derby, United Kingdom
Submitted on 01-11-2016
This hotel is opulant and out on the palm and his it's own beach on the inner palm. The water in the sea was warmer than the swimming pool. The staff are so attentive and constantly smile and saty hello. On the beach there is a constant supply of water, towels, cold towels and ice lolly's on the beach and around the pool. The restaurants are excellent and the food of top quaility. We particulary liked the imperial with it's children only buffet area.
from Derby, United Kingdom
Submitted on 01-11-2016
Stayed here with my wife and 2 daughters. (9 & 13). From the moment you leave the taxi you are made to feel like royalty. The design and décor of the hotel are simply breathtaking. Although the hotel was full it never feels busy and the dining areas etc. are very spacious. There are lots of beautiful restaurants and seating areas. I had business guests one evening and the staff quickly reserved me a table outside in a child free area. One piece of advice is the go for the half board option... Read more
from
Submitted on 04-11-2016
This was our 3rd holiday to Zabeel Sarah in as many years The hotel is palatial and has all the elements that you would expect from a five star hotel. In my opinion Club room is a must. Ok you pay extra but you don't have the chaotic rush at breakfast, you have on hand assistance to help with bookings and happy hour in the evening. Valerie makes this place tick when she is there it is unbeatable. Restaurants are good and deserve the ratings they achieve Amala is really nice Indian food Rib Ro... Read more
from Belfast, United Kingdom
Submitted on 05-11-2016
This was our second visit to the Jumeriah Zabeel Saray and we were not disappointed we received a very warm welcome from Sunil on arrival. We had a palm view room which also overlooked the pool and private beach. The rooms are very spacious with the most wonderful marble bath and Penhaligon's products. Lilly ensured we were happy with the room and went the extra mile to make us feel like special guests. There really is no need to leave the hotel with a fantastic choice of restaurants and excell... Read more
from Cardiff, United Kingdom
Submitted on 09-11-2016
What a beautiful hotel this is. All inside areas are so luxurious - huge room with balcony, large bath, separate shower and ornately decorated. All internal areas are kept spotlessly clean at all times. Service is impeccable and food is amazing. If you are looking for a touch of luxury this hotel has it all
from
Submitted on 14-11-2016
It's an amazing experience to visit Talis royal ottoman spa at zabeel saray. It offers ladies only facilities with a swimming pool, jacozzy, message treatment rooms and so many others. Turkish bath facility is also available.. I had the best experience in the weekend where i spent half of my day at the spa chilling there. So if you are looking to destress and enjoy your time spare a weekend and head to the spa..
from
Submitted on 20-11-2016
I visited Zabeel Saray for the first time after visiting the JBH last year. I was initially a little apprehensive to see if it would reach the high standards but I must say it's been amazing. I'm not really one who likes ottoman look but I must say this hotel is just class. It seems the staff cannot do enough and any problem is seen to straight away not that I'm saying there was any. A special mention has to go to the hotel Spa. I love to go and relax and enjoy a good massage whilst on holiday.... Read more
from
Submitted on 21-11-2016
Stayed for 4 nights with my husband on our 3rd visit to Dubai. The hotel lobby is very impressive on arrival with gold pillars, a lovely fountain and amazing lights. As we arrived at 10am our room wasn't ready (as expected) however we were given vouchers to use in the lounge for complimentary tea & coffee, changing facilities were available in the spa and we were provided with a mobile phone that reception then called us on to let us know when our room was available. This all worked very well. ... Read more
from
Submitted on 22-11-2016
It was very nice dinner experience. We had Asian night buffet. Their selction of food was fresh and tasty. If you like sushi and Asian food. Please try it. Also very friendly staff. Specailly thank for Matthew and Sanjeev.
from Leeds, United Kingdom
Submitted on 28-11-2016
We have just stayed here for the last 5 days the hotel is fantastic the staff can't do enough for you & are very polite ,the food was varied in different restaurants and the breakfast has a great choice but beware the rib room they tell you .you can upgrade the menu for a extra 100 aed each on top of your half board pass then charge you again for the steak another 200 aed
from Qatar
Submitted on 28-11-2016
Met my friend here for breakfast. Nice hotel but I expected better service. We were offered hot drinks, Ordered teas then waited over 30 minutes before we were served. Both teapots were lukewarm so we had to return them. Obviously the order was placed and filled but not served on time. Then we placed an order for just one omelette, we got 2 omelettes. Probably an assumption was made for two orders because we were two eating. But then that just goes to show that the server was not really paying a... Read more
from Dubai, United Arab Emirates
Submitted on 02-12-2016
So we were not staying at the hotel , We just went to have a family day on the beach , First we had to wait 15 minutes for someone to assist us and take us to the beach , Second we had to pay twice the price we usually pay at other hotels and then they charge for kids also while other hotels dont ! well you would say ok then you must get a better service , but NO . I take the kids to the kids club and they ask for payment again , I was like we already paid so they asked for a receipt , I had to... Read more
from Uppsala, Sweden
Submitted on 03-12-2016
Me and my husband spent a week at Zabeel Saray and it was lovely. The service was excellent and the surroundings beautiful. Alcohol is expensive, but that didn't matter to us, the mocktails were delicious and water at the room was free. Make sure to visit the Indian restaurant and buy a coconut at the beach!
from
Submitted on 03-12-2016
Incredibly it seems the only way to get feedback from the management in this hotel is to review it on Tripadvisor - we are current guests and cannot even get management to return our calls! We checked in around 9pm last night and were given a room right at the end of a corridor on the first floor with a restricted view of the water. After returning from dinner, we experienced noise from the restaurants below until 2am. It started up again before dawn in preparation for breakfast. The levels of ... Read more
from
Submitted on 03-12-2016
What a fabulous comprehensive hotel... Just the right size, superb facilities, choice of restaurants, wonderful SPA, swimming pools & private beach (sea rather flat) Very well staffed - strategically positioned & roaming if you need any assistance On the Palm - quiet & scenic Walking & bike track along the sea Good food - big portions - not gourmet Shockingly overpriced wine - tax & margin? nothing left to ask - can I live here?
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