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Jumeirah Zabeel Saray Royal Residences

Dubai, United Arab Emirates (DXB)

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Based on 4321 reviews
Room & Rates
Lagoon Residences

Lagoon Residences

4 king beds
4960-sq-foot (461-sq-meter) room, furnished patio with lagoon views

Layout - 4 bedrooms, living room, and dining area
Entertainment - Free WiFi, LED TV with premium channels, and iPod dock
Food & Drink - Kitchen with coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, separate bathtub and shower, designer toiletries, and a hair dryer
Practical - Desk, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
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Jumeirah Zabeel Saray Royal Residences
The Palm Jumeirah, Crescent Road (West) P.O. Box 27722, Dubai, United Arab Emirates

Rooms
Make yourself at home in one of the 350 air-conditioned rooms featuring iPod docking stations and minibars. LED televisions with premium TV channels are provided, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.

Amenities
Pamper yourself with onsite massages and facials. After making a splash in one of the 2 indoor and 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 5 restaurants and a coffee shop/caf. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).

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Know Before You Go

  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: AED 250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 3900.00
  • Tourism fee: AED 20 per accommodation, per night
  • Resort fee: AED 20 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
The following facilities will be closed from 14 January 2017 to 09 February 2017 (dates subject to change):

  • Water park

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Children's Program
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Fitness Facility
  • Free Airport Shuttle
  • Free Breakfast
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Kids Club
  • Night Club
  • Poolside Bar
  • Porter / Bellhop
  • Private Beach
  • Sauna
  • Spa Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 4321 reviews
from
Submitted on 22-09-2015
Best hotel I have ever been in,food to cater all nationalities,free cinema with up to date films,lovely staff.the room was amazing,i cant believe how stunning it was.couldn't ask for more LOVE LOVE LOVED IT?
from
Submitted on 20-11-2015
it is so nice and every thing about this hotel is the best.all the rooms are see view .breakfast are perfect.rooms are very clean.stuff are so kind.i love this hotel.it is one of the best hotel i have ever visit in my life .cinema of this hotel is good.spa is perfect.you go wide wade free.free shuttle bus.nice and vary good restaurant.this hotel is the best.rooms are so luxury and nice.huge room.and nice bath
from Abu Dhabi, United Arab Emirates
Submitted on 08-01-2016
??"Outstanding"?? 5 of 5 starsReviewed 2 days ago NEW The four-bedroom villa architecture is excellent, ambiance is extra-ordinary. The bedrooms reflect tranquility; privacy is treated with utmost importance. The service is superb due to well-trained, keen and polite staffs. Words could no more express the overwhelming experience. The family will be more than happy to comeback for the third time. We will highly recommend Zabeel Saray to our friends and family circle. Zabeel Saray never fail wi... Read more
from
Submitted on 22-03-2016
excellent across the board staff were very supportive Room food & services excellent & a special thanks too the head of concierge Nasanka for ensuring my demanding transportation needs were seamless. Everywhere was very clean and end less hot water.
from London, United Kingdom
Submitted on 22-05-2016
Stayed here with my daughter this month. What an amazing place!! Can't praise it enough!! The room was beautiful with lovely views over the Marina and there was a huge marble bath which the daughter spent hours in. We ate 3 times in the hotel (had the half board option so could eat in other hotels/restaurants in Dubai). Highly recommend 'Lalezar' Turkish restaurant with fabulous food and even more attentive staff (Raul deserves special praise); and the Indian restaurant 'Amala'. Food is on par w... Read more
from Littleborough, United Kingdom
Submitted on 10-07-2016
I stayed at the Royal Residences with friends in October 2015 for a 50th birthday celebration. Well, I'm not usually lost for words but with this place, I was speechless! It is the epitomy of absolute luxury! Beautiful, huge en suite rooms, gorgeous living room, plenty of sun beds on the patio which has steps straight into the lagoon pool and a butler at ones disposal 24/7!! The bathroom products are Penhaligans Quercus range and the Quercus scent is also used inside the hotel reception. Many lo... Read more
from Huddersfield, United Kingdom
Submitted on 15-07-2016
Just come back last week , This is the one of the best Hotels we have ever stayed in, It is opulence at its best, Staff very good, Good choice of food, It is a way out of Dubai, Taxi up to the fountains about 40/50 dhm, One BIG complaint we have is they are no HOT plates for hot food only cold ones not good?, During the day their is a endless mounts of free water around the hotel, BUT if you require water non branded in the restaurant's a small bottle is £2.00, a 2Lts is £8.00?, What puzzle'... Read more
from
Submitted on 12-08-2016
It was amazing to spend a couple of days at the hotel , the hotel is super clean and offer a wonderful kids activities, pool is fantastic and a very good variety of restaurants . A very special thanks to the housekeeping team who worked so hard to fulfill our needs and exceeded our expectations indeed. Mr Mohamed Fouad the assistant housekeeping manager made our stay so special and greeted us with a wonderful flowers for our anniversary and was always there to help us . First class team and trul... Read more
from
Submitted on 12-08-2016
Had the pleasure of staying in this hotel for 10 nights in July/August 2016. I have visited/stayed in many hotels in Dubai including the world famous Burj al Arab but i can honestly say that this hotel is even more luxurious!! The decor and furnishings are absolutely stunning. The attention to detail and quality is gorgeous. The little things make all the difference. For example. The swimming pool is cooled to a perfect temperature. At Atlantis the pool was too warm so there was no escape from... Read more
from Leeds, United Kingdom
Submitted on 13-08-2016
Stayed for 10 nights with wife and 2 teens in interconnected rooms. First off, what a stunning hotel. Have stayed in JBH, Mina Salaam,Royal Meridian, and the Burj Al-Arab over the years but this is most beautiful place. We had the half-board offer, like most it seems, which works well though lunch can be very expensive at the hotel. Charging for water is plain silly/petty when you've paid a lot to stay here in the first place. Imperium evening buffets tend to lack choice, the quality of food is... Read more
from Birmingham, United Kingdom
Submitted on 13-08-2016
Hotel is beautifully furnished, excellent staff, spa amazing, i would definitely stay again. Room was excellent, some issues which i think they should improve on room service is terribly slow, waiting 45mins for ice on several occasions, also on beach there should be more lifeguards on seaside. Pool area there are two i believe whereas on beach just one saw children swimming etc on empty side of beach ( near the residence) no lifeguard in sight and i was only person on that side of beach, i have... Read more
from Liverpool, United Kingdom
Submitted on 13-08-2016
We have stayed in the Zabeel Saray many times recently in May 2016 and we are due to holiday again this September, the success of this hotel is definitely the staff who are frankly awesome everyone wants to make the guest feel welcome Everything else just follows fantastic restaurants beautiful beach with lovely sunshine They will probably never please all people however they do try and that's important Cannot wait to get back with our friends in September You have to try this hotel.
from York, United Kingdom
Submitted on 16-08-2016
We have had a great week and were looked after each day by Susith both at breakfast and by the pool. The hotel and the facilities are great and the remainder of the staff very helpful. We had a great day at Wild Wadi and many great times in the hotel pool where I managed to take 2 golds for team GB.
from Newcastle upon Tyne, United Kingdom
Submitted on 16-08-2016
We stayed at this hotel for 10 nights for our honeymoon during May and we can't wait to go back. The beautiful Arabic entrance literally took my breathe away, the hotel is an ideal size not too big but not too small and the decor is pure luxury. We did have some small teething problems during our stay but these were rectified by senior management who more than made up for it and dealt with it all superbly - a sign of a great hotel group! We would advise eating in the Imperial restaurant inside ... Read more
from
Submitted on 16-08-2016
Such a beautiful hotel, went in August so very very hot. The buffets we're okay but their prices for drinks very overpriced. Will be back despite being overpriced in a cooler month. the waterpark which you gain free entry to is mainly for younger kids not adults. It has only a few rides.
from Blackpool, United Kingdom
Submitted on 16-08-2016
We had the most amazing time at the Zabeel Saray... On arrival we were treated like Kings and Queens, given a seat, fragrant flannel and glass of apple juice whilst checking in. We were taken to our room and shown around by a lovely lady receptionist. The rooms were fantastic and the bathroom...well the bath! HUGE!!! The spa is so luxurious and relaxing..do not miss this! The pool is outstanding and you are never short of a lifeguard near by. Every member of staff in the hotel were lovely, poli... Read more
from Tehran, Iran
Submitted on 16-08-2016
The water activities are very different. Because it is constructed on Palm some stone and concrete pieces may make you an injury. So using the Beach was not very good but very luxury pool and nice area around the pool will make you very excited and satisfied.
from Melbourne, Australia
Submitted on 07-09-2016
Absolute perfection! Beautiful architecture, clean and spacious rooms, brilliant pool and beach club (with wonderful staff who look after you so attentively). Wifi works well, there is a shuttle bus to take you to the water park and mall as well (staying on the palm is cool, but it's a fair drive to the city's attrations). We stayed for 3 days, and as much as we wanted to get out and explore Dubai (which the fabulous team at Concierge can help you out with - DO NOT miss out on the desert safari ... Read more
from Worcestershire, United Kingdom
Submitted on 08-09-2016
Fantastic !!!!!!!!!! Stayed at Zabeel a few times now, but in April had the chance to go club room with lounge access. I will never go less now. Worth every penny. All day drinks and food it can be quite expensive else even for diet coke etc so to have unlimited drinks and then have cocktail hour, which is 2 hours with wine or named spirits. Spotless room and gorgeous spa access. Food excellent as half board you can mix the venues up for a change. Staff fantastic especially Valerie in lounge. A... Read more
from London, United Kingdom
Submitted on 08-09-2016
A fabulous week spent with my family at the Jumeirah Zabeel Saray. The pool service is outstanding and the waiters are extremely polite, kind and very helpful, specially Susith Ruchiranga - we absolutely loved him, he had a smile on his face all the time, even in this heat!! Excellent staff and brilliant pool service - We had a 5 star experience!!
from Liverpool, United Kingdom
Submitted on 08-09-2016
This hotel was great could not fault it in any way great service all staff very welcoming and nothing was any trouble food was great the hotel was spotless rooms fabulous service was second to non would go again and the weather was fantastic we went October
from Melbourne, Australia
Submitted on 09-09-2016
We recently spent 6 nights in a luxurious Club Room and really enjoyed the benefits of access to the Club Lounge. The room was fabulous, great Palm view and service throughout the entire hotel was amazing. Paul, the Duty Manager was really helpful and ensured we were totally pampered. Thank you for a wonderful stay, we'll be back for sure ( and talking with numerous other guests, there are many who have visited over and over again. Speaks for itself! )
from Liverpool, United Kingdom
Submitted on 09-09-2016
This hotel took my breath away as its so beautiful inside and out . Are room was amazing very spacious and the bathroom was stunning the bath was so big it was like your own swimming pool. The restaurants are fab and each have different types of food and all delicious. we ate in the lobby restaurant daily and one waitress in particular called Malena and she looked after us so well, she is a credit to this hotel very polite and helpful.
from London
Submitted on 09-09-2016
If I were to describe the hotel in one word it would be.....Opulent. The staff...catering, service, security, house keeping were all amazing. Attention to detail was paramount and we felt right at home. The private beach was Excellent and staff constantly fawned over us without being intrusive. We opted for the Club Room option which gave us access to the Clubroom for Lunch, High Tea ( Absolutely divine), and cocktails in the evening. The pick up at the Airport (part of the club room option)... Read more
from Bonnybridge, United Kingdom
Submitted on 10-09-2016
The Zabeel has always been just perfection to us, from its opulence and ambience to it's attention to detail from all its staff, that is why we were a little concerned this year when reading a couple of reviews around May time. What can I say, from the minute the car drove up to the hotel and Sunil opened the door with a, "welcome home to the Sinclair's" all my concerns melted away. What a lovely welcome, he truly is the face we look for when arriving. Check-in was seemless as usual and we wer... Read more
from
Submitted on 10-09-2016
Excellent hotel and staff, only problem is the distance to go down Town if required, but the hotel does provide transportation to limited locations. The hotel is equipped for family but the connected rooms don't seal the noise from the other room. If you staying in the hotel and you don't require connected rooms then specify that you would like a none connected room
from Stockport, United Kingdom
Submitted on 13-09-2016
This is our 3rd family holiday in Dubai and in never fails to deliver. This was our 1st time at the beautiful Zabeel Saray and I have to say what a fabulous time we had. On our arrival we were first assisted by Paul from the customer experience team who set our break off fantastically from the off. Our room was huge with everything we could want. As the Zabeel is more compact than the other hotels we have stayed in we found it far easier and quicker to get to all ports within the hotel. All the ... Read more
from London, United Kingdom
Submitted on 14-09-2016
We have stayed at this hotel many times since their soft opening 5 years ago for both business and pleasure and each time just when we think our stay can not get any better, we are pleasantly surprised by the extra mile the staff go for us. Free upgrades where possible, complementary vouchers and just simple small gestures which make them that somewhat different in the way they care for their guests. We have two children who absolutely love the kids club and the hotel itself no doubt. A specia... Read more
from London, United Kingdom
Submitted on 14-09-2016
This place is amazing, the hotel staff work as a team covering all aspects of the hotel, they go to all lengths to ensure you have a comfortable stay attending to all requirements however bespoke they maybe. My family and I were meeting in Dubai as a central location for a holiday, we all flew in from differing locations of the world at different times within the space of a couple of days. I had emailed Mohammad Badway (front desk manager) and Sherzod Kholmatov weeks in advance to ensure we wer... Read more
from United Arab Emirates
Submitted on 14-09-2016
Beautiful and huge property, rooms are so spacious and bath was so big , you are literally having little private pool in your bathroom ))) Service is efficient and on the highest level,everyone is very attentive and supportive We highly recommend to visit their spa , very relaxing place with lot of options , even the snow room is available ( perfect place to wait out the summer heat in Dubai) Only next morning was a bit annoying with finding place for breakfast , staff was asking us to move ... Read more
from
Submitted on 14-09-2016
We stayed in Dubai for 4 nights in August for the first part of our honeymoon. We stayed in the Arabian deluxe sea view room, but were upgraded to a palm view for free. The room was incredible, huge queen size bed, lounge area and spacious bathroom with giant marble bath which easily fitted 2. The room was well equipped with everything you'd expect. Pool was one of the best I've seen, really big with an infinity area overlooking the beach/sea. The staff are very attentive and bring over ice c... Read more
from Dubai, United Arab Emirates
Submitted on 17-09-2016
We went as a group of three got their 'spices of Turkey' package(525AED) which included an hour of massage, pool and spa facility access, as well as a meal in the Turkish Restaurant the "Lalezar" facing the Spa. Everything about this property-Hotel- screams Luxury (The Zaabeel Saray) we sure planned for a relaxed manner trip as to check the hotel grounds and it didn't disappoint to impress us behind every door. the Talise Spa Experience was out of this world the pampering we received took us in... Read more
from
Submitted on 17-09-2016
Great hotel best in Dubai. Proper 5 star service and great restaurant choices. Get the transport to the other Jumeirah resorts for some added interest and wild wadi great for the kids. The staff were very attentive making our stay very relaxing. Beach was good with wind so not too hot even when the temp was 38 degrees.
from
Submitted on 17-09-2016
I've stayed at this hotel with my family now four times and I must admit I have been remiss in writing a review each time. It is a fantastic hotel. They have got so many things right. 1. the smell when you walk in. It's so good and they know it - they have actually bottled it and they sell it in the gift store. I know it seems like a petty thing but believe me, from the second you walk in you feel so relaxed. 2. the decor, you feel like you are in an Arabian Palace - spot on given the destin... Read more
from London, United Kingdom
Submitted on 18-09-2016
The hotel is nice, however, I had a very bad experience when checking out. The lady who was processing my check out advised me that the deposit money (close to £2000) will be used to cover my 3 night stay. Instead, when I left the UAE I found out that the hotel charged me additional £1668 pounds!!! Making my bank account overdrawn! I had to make several international phone calls to sort it out. I spoke to the staff, whose response wasn't the quickest minding the importance of the situation. ... Read more
from Pontypool, United Kingdom
Submitted on 18-09-2016
king room with palm view was excellent.service was great from all the staff especially from sunil at front of hotel and daniel at the lebanese resturant.the location of the hotel was great on the palm,short ride of about 40 mins from airport
from London, United Kingdom
Submitted on 20-09-2016
We frequently visit Dubai and its our 5/6th time at the hotel and as usual everything was perfect from start to finish. All the staff are very accomodating and I brought along my mum, sister and her 3 children on their first stay at the hotel, which blew them away! Sunil was great at the meet and greet entrance and remembers us from our previous visits and was extremely helpful! Can't wait to come back! Room 573 - (407 & 408)
from
Submitted on 21-09-2016
We came for a holiday and the experience was amazing.All the staff were very helpful and professional and best at their work.Special thanks to Alvin and Shankar from housekeeping.and a big thanks to front office staff who were quite helpful at all times.....surely visit again. ...
from Coventry, United Kingdom
Submitted on 21-09-2016
This was our first stay at the Zabeel Saray having stayed at other Jumeirah hotels. Check in was clumsy, we walked up and down the hotel carrying clothing, sorting through our luggage in front of guests and staff which was not very discreet. On allocation of our room it quickly became apparent that a housekeeping request had not been adhered to fully. Luckily I spotted it quickly before any major health issues where encountered. I spoke to management who seemed to struggle to understand the se... Read more
from
Submitted on 21-09-2016
Amazing stay in Dubai thanks to this hotel. Staff were absolutely brilliant and facilities second to none. Once finished sight seeing just go straight to the pool and enjoy the surroundings and views. The beds are so comfortable that you may find it hard to get out of it in the mornings.
from Worksop England
Submitted on 22-09-2016
Hi Guys and Gals We have just returned from a repeat visit to JZS of 13 nights. Hotel was superb, as last time, was in perfect order. I think the restaurants were better than our last visit a few years ago. Pool surrounds were a little compromised as it looks as though some of the large expanses of grass were being re-sown to encourage more growth. Beach was lovely so we spent our time there, usual free supply of water Our only critique was the price of food at lunch-times. I can only think thi... Read more
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