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Jumeirah Al Qasr - Madinat Jumeirah

Dubai, United Arab Emirates (DXB)

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Based on 2733 reviews
Room & Rates
Arabian Deluxe

Arabian Deluxe

1 king bed
538-sq-foot (50-sq-meter) room, balcony with garden and water views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 36-inch plasma TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Sofa bed, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Ocean Deluxe

Ocean Deluxe

1 king bed
538-sq-foot (50-sq-meter) room, balcony with ocean and beach views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, plasma TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Sofa bed, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Executive Arabian

Executive Arabian

1 king bed
592-sq-foot (55-sq-meter) room, balcony with ocean and beach views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 36-inch plasma TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Sofa bed, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Executive Ocean

Executive Ocean

1 king bed
592-sq-foot (55-sq-meter) room, balcony with ocean and beach views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, plasma TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Sofa bed, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Arabian Deluxe Twin

2 single beds
538-sq-foot (50-sq-meter) room, balcony with partial ocean and garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, plasma TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Sofa bed, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Ocean Deluxe Twin

2 twin beds
538-sq-foot (50-sq-meter) room, balcony with ocean and beach views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, plasma TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Sofa bed, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Twin Executive Arabian

2 single beds
592-sq-foot (55-sq-meter) room, balcony with partial ocean and garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, plasma TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Sofa bed, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Family Room

Family Room

1 king bed
861-sq-foot (80-sq-meter) room, balcony with partial ocean and garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, plasma TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Sofa bed, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Twin Executive Ocean

2 twin beds
592-sq-foot (55-sq-meter) room, balcony with partial ocean and garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, plasma TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Sofa bed, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Arabian Deluxe King

1 king bed
Features a private balcony

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, plasma TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Sofa bed, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe, One King Bed, Ocean View

1 king bed
Features a private balcony

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, plasma TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Sofa bed, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 1 Bedroom (Arabian)

Suite, 1 Bedroom (Arabian)

1 bed
1130-sq-foot (105-sq-meter) room, balcony with ocean and garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, plasma TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Sofa bed, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 1 Bedroom (Ocean)

Suite, 1 Bedroom (Ocean)

1 bed
1130-sq-foot (105-sq-meter) room, balcony with ocean and garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, plasma TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Sofa bed, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Junior Suite (Ocean)

Junior Suite (Ocean)

1 bed
1141-sq-foot (106-sq-meter) room, balcony with ocean and garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, plasma TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Sofa bed, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Suite (Ocean)

Superior Suite (Ocean)

1 bed
1141-sq-foot (106-sq-meter) room, balcony with ocean and garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, plasma TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Select Comfort bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Sofa bed, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Jumeirah Al Qasr - Madinat Jumeirah
Al Sufouh Road Jumeira, PO BOX 75157, Dubai, United Arab Emirates

Rooms
Make yourself at home in one of the 292 guestrooms featuring refrigerators and plasma televisions. Your room comes with a Select Comfort bed, and all rooms are furnished with sofa beds. Rooms have private balconies. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After making a splash in one of the 2 indoor and 15 outdoor swimming pools, you can spend some time at the private beach. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

Dining
Enjoy a bite to eat at a coffee shop/caf, or stay in and take advantage of the hotel's 24-hour room service. Relax with a refreshing drink at a bar/lounge, a beach bar, or one of 2 poolside bars.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 150 for adults and AED 180 for children (approximately)
  • Airport shuttle fee: AED 375 per vehicle (roundtrip)
  • Rollaway bed fee: AED 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Deposit: AED 500 per night
  • Tourism fee: AED 20 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
The following facilities will be closed from 14 January 2017 to 09 February 2017 (dates subject to change):

  • Water park

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Babysitting
  • Beauty Shop/Salon
  • Business Center
  • Children's Program
  • Coffee Shop
  • Complimentary Coffee
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Game Room
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Kids Club
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Lounge/Bar
  • Multilingual Staff
  • Night Club
  • Porter / Bellhop
  • Private Beach
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2733 reviews
from Holetown, Barbados
Submitted on 22-05-2016
At every level, from waitresses to hostesses in the executive lounge, from workmen in the hotel to concierge staff, courtesy and helpfulness was demonstrated. Our junior suite was immaculate - the furniture and soft furnishings obviously chosen with great care and consideration for taste and comfort. The location is perfect with water taxis and buggies provided for ease of travel between the various restaurants and amenities. Security was high on the agenda, but inobtrusive, and nothing was ev... Read more
from
Submitted on 23-05-2016
Went on a solo abra tour with Farooq from Pakistan. A great tour and an even greater guy. Was extremely accommodating and when bring people back for a tour I would want it to be with this guy. A great credit to the hotel
from Zurich, Switzerland
Submitted on 23-05-2016
We stayed at Madinat al Qasr for the 2nd time and there is nothing to criticize. Amazing Hotel, Friendly staff, perfectly clean, perfect facilities for Kids and grown up's, huge variety of Restaurants, beautiful beach... Special thanks go the staff of the Sindbad Club. They very well know how to make children happy. Especially Rudolphe (alias Noodles :-)) and Omar are doing an outstanding Job !
from
Submitted on 25-05-2016
We had the afternoon tea at the Al Qasr hotel and it was an amzing experience!!! Everything delicious and very good service! Amazing views from the terrace Burj Al Arab we had very good time! We definitely recommend to go there and try the afternoon tea.
from Mexico
Submitted on 25-05-2016
The people is very kind, the instalations are lovely, the service is awesome, the location is unique and all the amenities are very suitable. Especially, Mr. Asela Kumarasinghe, gives the best care to al guests as a host. I really recommend everything and everyone.
from
Submitted on 04-06-2016
I have been to Dubai previously and stayed at a different hotel. I also travelled a lot around the world and never had this amazing experience in my life. Me and my husband stayed here for 4 days and we are planning to return next year for longer stay. Everything was excellent except for 20 min in between with bad service which was addressed to the managers and they assured that they will look into it and take care of the issue. Manager did apologize and after that experience other staff members... Read more
from London, United Kingdom
Submitted on 04-06-2016
The sort of photography and advertising available on the Internet of this hotel calls for high expectation. The sort of prices charged by the hotel also means you expect very high standard. Dubai is famous for only one thing, the luxury five star hotels, second to none in the world and this hotel is suppose to be in the top 3 of the best of the best in Dubai. In fact, it is only average. The choice of food was not that great. The long walks or rides to various things like the spa, the hamams, th... Read more
from Lisbon, Portugal
Submitted on 05-06-2016
Excellent facilities, top quality service. Various options of restaurants. Recommend Pierchic, Segreto and Pai Thai. Beach, pools, bars, kids areas with superior service and safety measures in place. Adjacency to Souk Madinat is undoubtedly a must.
from Swansea, United Kingdom
Submitted on 07-06-2016
our family visited Al Qasr during the recent half-term holiday, and were once again impressed with quality of service and hospitality provided by all the staff and management. We were particularly made welcome and looked after by the pool staff and Anwar, Sid and Zarni in the premium leisure club. Looking forward for to our next visit
from
Submitted on 08-06-2016
We had a premium deluxe room, which included half board and access to the premium leisure lounge. Plenty of space in the room and really close to everything. The leisure lounge is great if you are travelling with kids because it offers "high tea" and a break in the afternoon, which is a nice change of scene for the small people! The early evening drinks are a great way to start the evening, too, and the staff in the lounge are fantastic, especially Anwar and Zar Ni. The kids' club is especially ... Read more
from Manchester, UK
Submitted on 18-06-2016
Club rooms best value and Flavours package also very good. Ate at lots of different places and enjoyed all of them for different reasons. Service here is fabulous, all staff are good and try to help all the time. Abras are a great way to see the whole complex just ask the pilot to take you on a round trip (its free). The Souq is also very good and looks authentic, especially at night.
from Lyon, France
Submitted on 19-06-2016
I will not repeat all what is said before... this is an outstanding hotel from where it stands, to the services provided and the quality of room, service, accesses ...etc The hotel offered us an upgrade on ocean view and provided early booking. The room was outstanding, the bed very confortable, the bathroom gorgeous ... I am missing words to explain how great this hotel is... the access to the overall resort is fantastic, you have so many choices for food restaurants and bars, beach and leisure... Read more
from Brasilia, DF
Submitted on 19-06-2016
It is a luxury hotel setting at Madinat Jumeirah. Surronded by lakes you can ride boats to go around. Beautifull beach and swiming pools The view is amazing Service by the beach is a top class one, including massages . Upon check in dates and tea is served . Rooms decorated arabic way, very comfortable with all the amenities
from dubai
Submitted on 19-06-2016
We booked 2 Arabian deluxe rooms for our family of 3 adults and 2 kids for 1 night staycation and requested early check in at noon. We arrived around 1 and experienced glitches in the service right from the start. There were few people checking in and as we sat down waiting for our turn ,very oddly the person at reception began to attend to someone who had arrived after us. Only after my husband voiced his displeasure were we attended to. We are then being directed to our room and taken to the 5... Read more
from London, United Kingdom
Submitted on 20-06-2016
Hi don't normally write reviews but felt I had too . We have travelled to Dubai for more than 10 years and the last 4 trips we have stayed at the Al Qasr. It's amazing , the hotel is beautiful. The beach is beautiful. The food is brilliant and the staff can't do enough for you . You have a vast choice of high quality hotels in Dubai and we have tried many of them but Jumeriah hotels and the Al Qasr is a cut above in our view. A special thanks to Sid and Manju in the premium lounge for making eve... Read more
from Wexford
Submitted on 30-06-2016
We stayed two nights at Al Qasr and the only problem we had is we wish we could have stayed longer. We arrived at 7am on an early flight from capetown and expected to have to wait for our hotel room. The staff at Al Qasr were so accommodating and immediately provided a room for us. As we were on honeymoon we were also upgraded to an ocean view room which was simply amazing. The staff would not have been nicer or more accommodating. We spent 3 and half weeks on honeymoon and stayed in many hotel... Read more
from Belfast, United Kingdom
Submitted on 30-06-2016
My husband and I chose to stay in Al qasr because we wanted a hotel that could offer us something of a similiar standard to The One And Only The Palace. We were not disappointed. Staff were very accommodating when allocating us our room . Management did everything possible to ensure we were totally happy with our stay. We availed of the Jumeriah Flavours experience and dined in some of the more fine dining restaurants during our stay in Dubai : The Hide, Trattoria, Carnevale, La Parilla , Segret... Read more
from Dubai, United Arab Emirates
Submitted on 01-07-2016
We enjoyed the amazing hospitality of madinat jumeirah with its beautifully crafted nature with everflowing abra ride. From the pools to the restaurant its a different experience. Burj al arab is just foot steps away. Rooms are clean, Linen is fresh.Special thanks to butler Jumy Jacob for a special and different experience.
from Pretoria
Submitted on 02-07-2016
This hotel is absolutely gorgeous! Everything about Al Qasr is 5 star! The location is wonderful! My daughter didn't want to get out the pool as it was heated! ??? They have a really great kids club too! Food is amazing! The room was splendid, a real Arabian feel! The turn down service is beyond! Thank you for a different treat every night! And for the most amazing towel art! The staff is just so friendly too! Thank you for finding my bracelet that I misplaced on the room service tray! Your l... Read more
from Birmingham, United Kingdom
Submitted on 02-07-2016
We have just returned from a 7 night stay at Al Qasr and it was wonderful. We were greeted by the friendly staff on arrival and checked in to our rooms by Romano who provided a wonderful service throughout our stay. We had an ocean deluxe room which was large and clean with lovely views of the sea and the Burj al Arab. Breakfast in the Arbotoreum was lovely- friendly and welcoming waiting staff and chefs. We never failed to get sun beds by pool or on beach at anytime of the day- staff around p... Read more
from St Helens, United Kingdom
Submitted on 04-07-2016
We have stayed in Dubai on a number of occasions, but this was our first visit to this hotel. I think that anyone visiting would be hard pressed not to be amazed by the shear size of this hotel. It has something for everyone. The staff are so helpful and it was a delight taking a tour of the grounds in one of the Abra's. The hotel grounds are so vast that they provide buggies to take you from place to place. When staying at this hotel you get free access to the Wild Wadi which we did make use o... Read more
from Liverpool, United Kingdom
Submitted on 04-07-2016
Another fab stay at the Al Qasr, stayed in an ocean view room on the 5th floor perfect location to get to the pool, beach, souk and Khaymat Al Bahar for breakfast. Breakfast was made extra special by the staff Kumar, Akeel, Denise and the lovely girls who greet you and show you to your table. Afternoon tea was made more enjoyable by Amjad and Anvar who were always very happy to see us and always got our drinks straight away. The evening sundown again was was made extra special by Manju and Sid b... Read more
from Manchester, United Kingdom
Submitted on 04-07-2016
Having stayed here 8 years ago we decided to go again after visiting several other hotels in Dubai over the years.This is still a fab hotel & its the best place to go on a half board deal as there are so many choices of restaurants that dont charge an extra supplement. Staff were always helpful & pleasant especially the club room staff. Many thanks to Rasheed & Val who knew what we wanted for breakfast after the first day. My only issue really is the charges for bottles of Jumeirah water in th... Read more
from Plymouth, United Kingdom
Submitted on 05-07-2016
From the moment you pull up the driveway to this hotel you know that you are in for the most wonderful of stays. From the greeting at the door on your way in, to the goodbye as you depart, this hotel is nothing short of amazing. The staff are courteous, cheerful and kind. Nothing is too much trouble. The food is of an excellent standard throughout and the common areas are as clean and well cared for as can be. This is my second visit, the first having been to Dar al Masayaf which was equally as ... Read more
from Hampshire
Submitted on 06-07-2016
My partner and I booked into this hotel as a treat to ourselves. We weren't disappointed with any aspect of our holiday, other than if you fly overnight, you will arrive at the hotel around 8.30am - your room may not be ready until 3pm, which when we were told this, did take the shine off a little as we were both tired and needed a couple of hours sleep. However, the Reception staff went above and beyond to make sure they got us in our room as soon as possible (12 noon for us and upgraded) We... Read more
from
Submitted on 09-07-2016
I was at the beginning not happy that the Hotel didn't take my requests that I asked seriously before I came to Dubai. But then the when I complain about it, the Team leader Mohamed Hassan was really good Listener and apologize for that and offered me a complementary hotels card to drive me to the hotel and he was so nice to listen to what I have to say. The staff in this hotel are well trained and very sweet and provide the greatest service. The hotel is super big and got everything; Spa, Salon... Read more
from
Submitted on 09-07-2016
Having just returned from Al Qasr Madinat after a 3 day break with my mother I felt almost compelled to write about this hotel. Simply superb in every single way. From the transfer by 7 series BMW to the resort to the incredible reception you get when you arrive at this stunning hotel. Throughout our stay we were made to feel special at every single interaction with any member of staff. The reception team, security, doormen , restaurant, club lounge and bar staff were simply superb. Customer s... Read more
from London, United Kingdom
Submitted on 09-07-2016
By far the best hotel we have stayed in. We were greeted by a driver at Dubai airport, and taken to the hotel where a staff member was waiting for our arrival on the forecourt. She walked us to our room on the 5th floor and gave us all the information we required en route. It was a seamless check in (they had managed to have our room ready for our morning arrival which was unexpected and very appreciated). The staff at this hotel go out of their way to accommodate guests. They will make eye co... Read more
from Abu Dhabi, United Arab Emirates
Submitted on 10-07-2016
As usual Al Qaser is the place for luxury and relaxing .. when you look for 6 star services Al Qaser is the place ... A special thank you for Mohammed in the front desk for his excellent customer services skills he provided us .. he even made our stay more out standing .
from
Submitted on 10-07-2016
The brunch at this hotel was an amazing experience. The view from our table was just stunning (definitely postcard worthy!) and the service was outstanding. My favourite bit was the chap sat in a boat, cutting open coconuts, then adding Malibu and handing it back for drinks! Absolutely delicious. And the stations all had such tasty food. We left feeling very relaxed and VERY full. Can't wait to revisit on my next trip to Dubai!
from Dubai, United Arab Emirates
Submitted on 11-07-2016
Firstly we should let our readers know that we've been very lucky people, having been resident in Dubai for in excess of 20 years between us...We don't stay at five star hotels all the time because we can't afford it... We're normal people! But during summer and Ramadan WE can afford to treat ourselves as the rates drop. Quite frankly I had forgotten just how good this hotel was! Every element from checkin to the food is excellent. Possibly one of the best breakfasts we've enjoyed! What made the... Read more
from Warrington, United Kingdom
Submitted on 12-07-2016
Make sure you leave plenty of room for Friday brunch. The choice of food is fabulous and is constantly being refreshed. Staff are constantly refilling champagne glasses but you can also go to the bar areas to get cocktails, beer or wine. The Malibu Coconut is an experience in itself. Some of the deserts looked too good to eat which is testament to the attention to detail by the staff. Can't wait for my next trip to Dubai and will definitely be booking Friday brunch here again.
from
Submitted on 12-07-2016
Loved the place and staff was really helpful. Food was good and so many choices! Rooms are wonderful and have everything you may possibly need. We spend most of our time at the pool and the service was really good. Definitely going back soon.
from London, United Kingdom
Submitted on 13-07-2016
We stayed at Al Qasr in August 2015. You can see from my previous reviews I always stay at Jumeirah hotels as I feel they are unbeatable when it comes to luxury and guaranteed customer satisfaction. Now did Al Qasr meet up to the same standards we now expect. Yet again all expectations have been surpassed. The hotel is very beautiful and large, it has a massive pool area and excellent beach facilities such as Yoga and Table tennis. The room was very spacious and well maintained. We had the ple... Read more
from Dubai, United Arab Emirates
Submitted on 13-07-2016
Although we reside in Dubai we had not stayed at Al Qasr previously. We decided to stay for two nights over the weekend during Ramadan and only booked a few hours in advance. From check in to check out we could fault the place, the Hotel lived up to its expectation, staff are all excellent and always smiling, the room was very well maintained as were the grounds. We had eaten in the restaurants previously and again on this occasion did not fail to please. It was quite surreal to be able to eat a... Read more
from Rotherham, United Kingdom
Submitted on 16-07-2016
This is the 3rd time I have stayed at Al Qasr and the 5th time on the Madinat staying twice at Dar Al Masyaf. I can honestly say its just as good if not better than the first time I visited 10 years ago in 2006. We always find ourselves being drawn back to the Madinat and can honestly say its my favourite resort in the world. The only problem that you will have upon visiting here is you will totally spoil yourself and really struggle to find anywhere that comes close.
from southampton
Submitted on 17-07-2016
just returned from dubai, we stayed at the al qasr for 7 nights we had free half board and premium leisure club, both together was too much food but we liked having the two hours free alcohol in the evening, we felt the lunchtime snacks was a bit too close to the evening canapes, lunch finished at 430 pm and the canapes started at 6pm.we all agreed that the lunch snacks would be better 12 till 2, we will be coming back to dubai next year and will definitely go back to al qasr, i would like to me... Read more
from Bideford, United Kingdom
Submitted on 17-07-2016
This hotel has everything, perct position with its own private beach , the wild wadi water park included , the dine around option with their half board is great with some really high quality restaurants included (we loved villa beach and carnevale) all the staff at the resort go out of their way to help in anyway they can . We also had the executive club lounge option which is well worth doing , all the colleagues in the club were exceptional and the cocktails were maybe too good ! .Dennis and ... Read more
from Tokyo, Japan
Submitted on 17-07-2016
Lovely resort with fantastic food and great pool and beach facilities and vert friendly and professional staff. Great experience and will definitely be back. Food fantastic. Very clean, staff very knowledgeable and great service.
from London, England, United Kingdom
Submitted on 17-07-2016
Husband on business trip , so hotel already booked for us . We arrived early hours , staff could not have been more welcoming or helpful if they tried . They moved our rooms to allow us to check in early . The drive up to the hotel was amazing. Service , food , experience , views 2nd to none . Apart from the heat ??? prefect .
from Buckinghamshire
Submitted on 19-07-2016
We stayed three nights on a stop over on the way back to London from Lusaka. In July we knew it would be hot (40 plus degrees) but had not quite expected 90% humidity. So, thank heavens for the Al Qasr. We arrived very early and check in was speedy and courteous and they gave us our room straight away. The room was on the seventh floor and was ocean facing. We upgraded to use the Executive Club facilities - worth every penny and more! Private breakfast facility, afternoon tea and drinks and snac... Read more
from london
Submitted on 19-07-2016
I went with family with two kids age 5 and 10. We had such overful experience that I couldn't figure out on what ground it's been given five star! May be the building and surrounding and rooms. Reception staff can not understand English and unhelpful. Total failure of basic first aid and on top ignorance of staff, oh just so unbelievable. I brought this to manager attention so manager was totally argumetive and had lack of empathy. One thing is after complaining of various issues he given us roo... Read more
from Bury St. Edmunds, United Kingdom
Submitted on 20-07-2016
I have been visiting Dubai over the last 18 years with my family and we have stayed in numerous hotels along the Jumeirah and on The Palm. My favourite by far is The Al Qasr and each time we are never disappointed. I visited from 21st June for a week with two of my friends and from the moment we stepped inside the hotel we were greeted with a warm welcome and within 5 minutes the hotel manager Ankit Malik who personally introduced himself. I could not fault the food at all, Kumar in the brea... Read more
from Limerick, Ireland
Submitted on 20-07-2016
My friend and I have just come home from a trip to Dubai, staying at the wonderful Al Qasr Hotel. Our experience was in a word AMAZING !! The staff are so attentive and genuinely helpful and are always willing to help! We did the Brunch on Friday and that was fantastic, the pool is gorgeous and always well attended, thanks to the very helpful and funny Sam. Our room was very spacious and super clean and tastefully decorated in Arabian style with lots of unique touches. The variety of food from t... Read more
from London, United Kingdom
Submitted on 21-07-2016
If you like to be at the beach and have advantage of shopping, restaurants, SPA, this is a place to go. From luxury hotel rooms to palaces on the beach or lavish garden. Service just perfect from the rooms, restaurants, SPA and lovely pier restaurant. Sunset full moon yoga on the beach is unique experience.
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