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Holiday Inn Express Dubai, Internet City

Dubai, United Arab Emirates (DXB)

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Based on 563 reviews
Room & Rates


  • Two Double Beds
This room measures 244 square feet (22 square meters). Wired and wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A minibar, a coffee/tea maker, and a refrigerator are supplied. The private bathroom has bathrobes. Conveniences include a sofa bed, a safe, and a desk.

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1 King Bed With Sofa Bed Nonsmoking

  • One King Bed
This room measures 244 square feet (22 square meters). Wired and wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A minibar, a coffee/tea maker, and a refrigerator are supplied. The private bathroom has bathrobes. Conveniences include a sofa bed, a safe, and a desk. This room is Non-Smoking.

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1 King Bed With Sofa Bed Smoking

  • One King Bed
This room measures 244 square feet (22 square meters). Wired and wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A minibar, a coffee/tea maker, and a refrigerator are supplied. The private bathroom has bathrobes. Conveniences include a sofa bed, a safe, and a desk. This room is Smoking.

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Two Single Beds

  • Two Single Beds
This room measures 244 square feet (22 square meters). Wired and wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A minibar, a coffee/tea maker, and a refrigerator are supplied. The private bathroom has bathrobes. Conveniences include a sofa bed, a safe, and a desk. This room is Non-Smoking.

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Two Single Beds

  • Two Single Beds
This room measures 244 square feet (22 square meters). Wired and wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A minibar, a coffee/tea maker, and a refrigerator are supplied. The private bathroom has bathrobes. Conveniences include a sofa bed, a safe, and a desk. This room is Smoking.

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Standard Room

  • One Bed
  • Two Beds
This room measures 244 square feet (22 square meters). Wired and wireless Internet access (surcharge) keeps you connected, and premium TV channels are offered for your entertainment. A minibar, a coffee/tea maker, and a refrigerator are supplied. The private bathroom has bathrobes. Conveniences include a sofa bed, a safe, and a desk.

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Holiday Inn Express Dubai, Internet City
Knowledge City P.O. Box 282647, Dubai, United Arab Emirates No postal

Hotel Features.
Holiday Inn Express Dubai, Internet City's restaurant serves breakfast, lunch, and dinner. A bar/lounge is open for drinks. Recreational amenities include a 24-hour fitness facility. This hotel has a 24-hour business center and offers small meeting rooms, audio-visual equipment, and business services. Wireless and wired high-speed Internet access is available in public areas (surcharges apply) and the hotel has a computer station. This Dubai property has 20 square meters of event space consisting of banquet facilities. For a surcharge, the property offers a roundtrip airport shuttle (available on request). Guest parking is complimentary. Additional property amenities include barbecue grills, multilingual staff, and gift shops/newsstands.

244 air-conditioned guestrooms at Holiday Inn Express Dubai, Internet City feature minibars and coffee/tea makers. Furnishings include desks and sofa beds. Bathrooms feature bathrobes and hair dryers. Wired high-speed and wireless Internet access is available for a surcharge. In addition to safes, guestrooms offer multi-line phones with voice mail. Televisions have premium satellite channels and free movie channels.


Notifications and Fees:




The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: AED 120 per vehicle (one way)
  • Fee for high-speed Internet (wired) in business center: AED 25 (for 60 minutes, rates may vary)
  • Fee for wireless Internet in business center: AED 25 (for 60 minutes, rates may vary)
  • Fee for wireless Internet in all public areas: AED 25 (rates may vary)
  • Fee for in-room high-speed Internet (wired): AED 95 (for 24 hours, rates may vary)
  • Fee for in-room wireless Internet: AED 95 (for 24 hours, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 563 reviews
Submitted on 28-04-2016
You will get NO sleep on a Thursday and Friday. The noise from the rather trashy club on the top floor is incredible. The sound can be heard even on the ground floor. The pounding music goes through your body. It is unbelievable. You will be awake until 3:30am. Never again will I or my colleagues use this hotel. My advice is simply to avoid this hotel purely for this reason.
from Dubai, United Arab Emirates
Submitted on 02-05-2016
Good location for business travellers to Media city etc...but thats about it. Its new, so looks pretty shiny, but the prices ae high for what amounts to a bed for the night. Not suitable for anything but the business traveller, and there are plenty of hotels in the area that are much cheaper.
Submitted on 03-05-2016
I stayed at this hotel for 6 nights with my mm and sister. ROOM - The room is spacious, even for 3 adults. STAFF - Staff is very friendly, especially the housekeeping and restaurant staff. FOOD - The great incentive about Express' is that they offer breakfast for free. Their breakfast selection is quite large, cold and hot. I got addicted to their coffee and croissants. LOCATION - The hotel is situated near Knowledge Village and there is a club (The Story) of some sort just outside the hotel... Read more
from Tehran, Iran
Submitted on 08-05-2016
+Friendly and helpful reception + Value for money + Fast WiFi + clean room + acceptable breakfast + Provide good collection of Map + near to Palm and borj al arab - 10 minutes walk to Metro or tram station
from Singapore, Singapore
Submitted on 17-05-2016
HI Exp. in Internet city is a 2-star hotel with good location. It serves the professional-oriented area of Internet and Knowledge villages in Dubai. Don't expect too much from hotel facilities and internal decoration, but still good value for money.
from Delhi
Submitted on 02-06-2016
Well located just walking distance from Dubai Metro, very calm and serene locality. Restaurent is far better than any two star hotel reasonable menu. Room is descent, bathroom shower cubical is like pigeon cage, complementary stuff is very cheap quality like shaving razor is not enough for clean shaven's single shave. Reception staff and duty manager have no hospitality or service industry training.
from Sharm El Sheikh, Egypt
Submitted on 07-06-2016
We booked rooms for two couples and one single guy and on arrival we had a problem for checking in the single guy cause the company had terminate his contract and therefore took his UA ID and passport to cancel his visa so he didn't had a copy of that with him and so the Guy behind the counter wasn't very helpful and not that friendly either, till I asked for the Duty manager who we explain the story and Immediately she help us. the next morning we went to breakfast and the moment we walked in ... Read more
from Pretoria, South Africa
Submitted on 12-06-2016
The locality of the hotel makes it the ideal holiday accommodation. A stone throw to the Dubai Metro and the Tram. A walking distance to the Palms. The breakfast selection is better than some of the food I have had in 4 star establishment. The staff is very friendly and very helpful.
Submitted on 19-06-2016
The rooms are spacious and very clean, and comfortable. The lobby is pretty grand,and the breakfast is amazing.The staff ere simply the most welcoming, professional and eloquent people who look after you with no issues. The receptionist called Ahmed is the most helpful and welcoming one. The only drawback is - the hotel has no swimming pool.
from Riyadh
Submitted on 23-06-2016
I arrived an hour past midnight! And the following happened: - Reception desk empty, then I look to my right and there a small desk for the duty manager, his name was Zubair if I recall correctly! He chose to give me the room according to what he believe fit my needs, double bed and smoking! I told him I did on the IHG app my room preference, then he changed the room! - I get into the room, hot like hell, cake crumbs on the floor carpet that is so much dirty as if a horse stepped on it back an... Read more
Submitted on 26-06-2016
The location of the hotel is convenient for access to work. It's pretty quiet despite a lot of work around the hotel. My room was plain and the carpet really showed that it hadn't been cleaned in a long time. TV channels quite poor, English, German, Italian but no French! Bathroom was simple but clean. Although it says the downstairs bar is open from 12:30 never saw anybody to be served so didn't bother trying after my third time. Breakfast is good as well as evening dinners. Plenty of choices. ... Read more
from Lahore
Submitted on 03-07-2016
This hotel is like a student hostel, due to its location, some universities situated around it, 90% residents/guests are students and professors , who study in the same universities. We witnessed several blacks wandering around suspiciously and some times we saw police seems like investigating with some blacks, at main entrance of this hotel. Whereas hotel staff is helpful, breakfast is good, room's interior is very low class, lobby is ok, location is also ok. This hotel is not so safe, I sup... Read more
from Washington DC, District of Columbia
Submitted on 13-07-2016
Positives : 1- the price was good and cheap 2- the location is good and close to many places 3- breakfast was good 4- room and path are acceptable 5- internet speed was good 6- enough car parking slots if you have car with you Negatives : 1- service is not good. They usually do not add enough towels and I had to ask for it 2- they suppose to add bottles of water and they don't . You have to ask for it 3- the bed sheet had some spots and we had to ask them to provide new one
Submitted on 15-07-2016
I liked the hotel because of two reasons:- 1. Proximity to my office location. 2. Located near metro station which is equi-distant to Dubai mall and iban-Batuta mall. Rooms are spacious with good options for breakfast. Overall a good experience during the stay.
from Abu Dhabi, United Arab Emirates
Submitted on 20-07-2016
Booked this hotel for a weekend out with friends & our respective families. A bed & breakfast package approximately US$90. This was the best available rate for hotels in that area at that particular time of the year. The rooms were neat, cosy & comfortable. The buffet breakfast was tasty & had a decent variety. There are a couple of nice restaurants up yhe road; less than 5 minutes walk from the hotel itself. The only downside was the construction in the area a few metres behind the hotel. Some ... Read more
from Birmingham
Submitted on 22-07-2016
We were waiting for the Story rooftop lounge to open and so went to the hotel bar for 30 minutes. Asked for what drinks were on happy hour as it was advertised. Bartender advised of a few drinks by name and then we went to order two and she then proceeded to say they were not on half hour (after telling us they were). We then ordered something else that was (a vodka, LIME and soda, specified I would like lots of lime) she gave us. A plate of chopped lemon and I asked politely incase she had not ... Read more
from London, United Kingdom
Submitted on 28-07-2016
Disappointing is not the word I would use. If you've stayed at a Travelodge in the uk then you've stayed at a better hotel. Noisy, rubbish food and uncomfortable. I had reserved a double bedroom. Got a twin bed. Complained and was told room preferences are not guaranteed! So, what is the point of having that choice when reserving? Will ever stay at a Holiday Inn Express anywhere in the world again.
from London, United Kingdom
Submitted on 29-07-2016
Was recommended this hotel as its the closest to our corporate office Stayed here for business for 4 nights Shower was mouldy, floor had stains and was unhappy- reception told me that there was limited availability as it was Ramadan Sockets were broken and only one was operational and when they fixed it- it still wasn't working!!! The security booked a taxi for me and it was not a proper Dubai taxi- I was very annoyed with this as they charged me a lot of money for the trip Breakfast in the... Read more
from Port Talbot, United Kingdom
Submitted on 31-07-2016
Booked in for 2 day on the second floor, great service, great staff. Company messed up my visa, so had another 9 nights, moved to third floor, what a night mare, 3 nights room not cleaned, i explained my time of leaving the hotel in the morning and what time i would be back, 9am to 6pm, so should be enough time for room to be ready for me. 3 times, 3 complaints, 3 reassurances, let see what the next 5 nights brings, will report back later in the week., is the curse of the 3th floor, who knows, ... Read more
Submitted on 03-08-2016
This is a 2* hotel but I've seen a lot worst 4* hotels. The staff are friendly and welcoming, the free breakfast is a great touch. It is close to the amenities and attraction. Every über/taxi driver knows where it is, can't really say anything bad.
from Dubai, United Arab Emirates
Submitted on 07-08-2016
since we have re located to AL-AIN we regularly visit Dubai ,and for a change decided to stay at this establishment due to the value for money at the time of booking which included breakfast I wasn??t expecting anything flash ,but I have to say ,the room was spacious and clean and the breakfast was ok ,the staff were polite and helpful and I will certainly recommend and stay at this establishment again
Submitted on 20-08-2016
I have booked a room to that hotel because it is very close to the business site a had to visit. From the facilities it is a normal Holiday Inn Express hotel. The reception was very friendly, room was ok, Internet actually very good, breakfast was all right. The environment is still building up which ends up in many construction sites, but this is ok. I stayed 4 nights in the hotel, on the 3rd night is found that there is no spare toilet paper, and there was none in the 4th night. Of course the ... Read more
Submitted on 31-08-2016
I stayed at this place twice, once in June and in August. Both times, my stay was enjoyable. The rooms are beautiful and comfortable, excellent for short stays. The view from my room was beautiful. All modes of transportation are accessible. There is a rooftop pub which was a great place to visit after a busy day. The staff is helpful and courteous. Overall a good place to stay.
from Paisley
Submitted on 31-08-2016
This hotel is very conveniently located within Internet/Knowledge City. After staying here, I am surprised by some of the reviews posted here. The hotel staff were excellent, extremely helpful and the facilities, for a hotel of this Star Rating, were very nice. A piece of advice - join the hotel rewards scheme - its free and you get all sorts of bonuses including preferential rates etc - Holiday Inn is IHG (they even have an app where you can book your stays)
from Abu Dhabi, United Arab Emirates
Submitted on 06-09-2016
The near the metro. Just 5minutes away. Welcoming staff. Ms. EVA checks us in with sincere smile and assistance. Continental Breakfast is served fr 6·10am. Michael is very cordial and attentive. Kushnar is courteous in clearing up my table. I like d atmosphere in this hotel. The food is not much but enough choices and il not forget the baked beans its a bit sweet and savory. Ilike its taste coz its nt bland. Although no room service/inroom dining or menu in d room, there is b... Read more
from Cairo, Egypt
Submitted on 17-09-2016
Very Good Hotel for business trip. inside Dubai Internet City. near to the metro station . rooms are very clean and well organized , breakfast is good and of course the Service is good . all of stuff speak English very well and helpful.
from London, United Kingdom
Submitted on 19-09-2016
Dubai on a budget and this hotel met my needs to the fullest. The hotel is clean, very accessible and the staff are polite! Food: Breakfast is lovely, very filling and everything is fresh even the juice! If you are a fan of cold drinks: They have a room especially for ice and its free. Room: I stayed on the 6th floor and the view was amazing! The room was clean and was always attended to by house-keeping everyday. Bathroom: a bit small with just a toilet, shower and sink - It does need updatin... Read more
from Chennai, Tamil Nadu, India
Submitted on 23-09-2016
Stayed for 4 days and not a very pleasing experience. The shower was very slow and cubicle was very narrow. The toilet amenities was not included with any moisturiser cream for the nature of UAe Weather. The breakfast was very poor and egg preparation was stored without warmer. Not many varieties . Since it is related to business , the early check-in should be considered. Overall very bad experience
Submitted on 27-09-2016
The hotel really needs to improve its noise control, service mind, and staff attitude when faced with issue. I stayed on the 4th floor and I can literally hear the conversation outside the door of other guests until they reach their room. What really disturbed me was the loud noise coming from the club. Although I raised the complaint several times, the staff just told me to wait until 11pm when they would turn it off completely. Howeer even after 11pm, music continued and the staff changed th... Read more
Submitted on 28-09-2016
I needed somewhere to stay for a couple of days in Dubai. I knew that I would be there for sleeping only so I didn't need to spend the money on bars, pools, etc. as the title says, I got what I paid for. The non smoking room had not always been this way and you could smell the stale smell of smoking in the air. It wasn't overpowering but it was noticeable and made the room feel a little dirty. There was some noticeable deterioration around the bottom of the shower screen that looked like it may... Read more
from Brighton, United Kingdom
Submitted on 01-10-2016
I've just spent the last week staying at this hotel and where in the past it was efficient, it's now awful! The new night club on 5th floor has no sound proofing and plays really loud music 7pm to 3am every night. We continually complained to no avail. We were offered other rooms but they are all the same where the noise is a nightmare and after moving rooms twice we gave up. I have had a week with no sleep where the management know they are letting out rooms where the noise levels are in vio... Read more
from Abu Dhabi, United Arab Emirates
Submitted on 03-10-2016
Very basic hotel. Do not stay there because of its cheap price pay more and feel more comfortable somewhere else because everything is basic even the food there so I'm telling you from now that you won't be happy there
from West Midlands
Submitted on 06-10-2016
It is almost 2:30 in the morning I am on the second floor and the bass and music from a night club which is apparently three floors above my room is making sleep impossible. I had stayed at the same hotel a few days ago and it was fine, the room was away from the front so maybe that is why but tonight I can truly say I have never experienced anything like this level of night time noise. I cannot believe that an established brand like IHG can possibly allow a situation like this to occur. It is a... Read more
Submitted on 08-10-2016
The hotel is in the DIC and most of the malls and businesses are close by. The hotel is a good place for business stay and I would like to vibe again to stay in future. The room service is nice and very rock efficient.
from New Forest National Park Hampshire, United Kingdom
Submitted on 14-10-2016
Perfect for the location for where we were working. Do not stay in room 319, my colleague stayed there, and he could hear the 'thud thud' of the nightclub below into the early hours of the morning. They must know there is an issue with that room, so I don't understand why he was allocated it. Reception changed the room without question the following morning, but it still resulted in a poor nights sleep after a long flight. I was in 326 which was nice and quiet. It's a basic hotel, but rooms were... Read more
Submitted on 21-10-2016
It was my dream to discover Dubai once in a life and Vani Holidays played an important role to convert my dream into reality. It was a coincident I met with one of my school mate and he refers me to use their services. When I show up to their office I received professional services by their experienced and warm staff. They were very welcoming and gave a chance to get myself involved in the selection of my hotel rooms which hardly can be an experienced when you visit to some other travel agents.... Read more
Submitted on 27-10-2016
As a gust I found my saty at holyday inn express dubai internet city . Excellent.the location is good near to any thing that a gust needs. The breakfast is delicious. And the thanx for the Good service and grate welcoming from MR.magdi
Submitted on 01-11-2016
A typical Holiday Inn Express hotel. Quick check-in, friendly staff, clean rooms (though the rooms smelled of cigarette smoke), good internet, everything working in the rooms, basic breakfast and all meals for that matter. I would recommend for short duration business stays, specially if your business is in internet city and close by.
from London
Submitted on 03-11-2016
My second stay here as convenient to my meeting place. Extremely friendly staff with consistent service. If it is not too hot it is perfectly walkable to the Metro station. Otherwise not always too easy to find a taxi in the immediate vicinity. Good value for Dubai and no surprise that this is a busy place
from Abu Dhabi, United Arab Emirates
Submitted on 04-11-2016
Went with my friend and we chose the hotel for its location and indeed we didn't regret it. the hotel itself is beautiful and the staff and ready to help.. i will definitely come back whenever i want to stay around the Internet City in dubai. Thank you all
from Colombo, Sri Lanka
Submitted on 05-11-2016
It was an early check -in & the Lady Receptionist who was on duty, did a very professional job. I felt very welcome. Making a client feel comfortable is all what you expect from a good hotel. Concierge / Security Guard too was very helpful. All in all, although, it was a short stay, it was quite pleasant. As a Business Client, I would have preferred to have the '' Room Service" facility, but it's a management policy & I can understand that. One area that I would like to see an improvement - th... Read more
from hungerford
Submitted on 06-11-2016
I was working in knowledge village and this hotel is convenient. Its a bit aged now and is showing it and the aircon was so noisy it was lucky I was tired! But the food was awful. I ordered a fish starter and prawn main - they arrived together and with gravy boats of tomato ketchup - really poor
from Saudi Arabia
Submitted on 12-11-2016
The hotel located at the Internet city Near from Marina & JBR Little bit far from the city Airport is 30 mins away if the roads are not crowded. There are some nearby shops like Caribo Cafe, Zatar wo zeet (breakfast), Aswag (supermarket), Barber Shop and pharmacy and it is only 3 mins walking - The hotel is clean. - room size is very good. - stuff are friendly - good parking space - wifi is good Disadvantages: - breakfast timing is up to 10 only, most of the hotels are up to 11. - there... Read more
from Bristol, United Kingdom
Submitted on 15-11-2016
I stayed here for 3 nights as a stopover treat to myself on the return from business in Saudi and the hotel and staff are very friendly with clean rooms and great internet for browsing or watching videos whilst you are resting. The food at the hotel was ok and i didn't expect to much as Dubai is a major holiday destination i expected to be eating out most of the stay. The only issue i had in my stay was the nightclub on the roof that was thumping out heavy bass that even i could feel on the thir... Read more
from Riyadh, Saudi Arabia
Submitted on 17-11-2016
We stayed two nights at this hotel whilst visiting friends in the Dubai Marina area. The Hotel location is excellent for visiting the Marina, JBR and JLT, it is also fairly close to Mall of the Emirates. The room was small but comfortable with excellent AC and fine for this price point. Breakfast was very good with more choice than other HIE we have stayed in. All the staff we interacted with were professional and helpful. The only negative was the music noise from the bar/nightclub on the roof,... Read more
Submitted on 24-11-2016
Prospective guests should now that this hotel changes a little less that other 4 star hotels and does not offer room service. The breakfast that is included in the stay is very poor as they only offer a set buffet, so no thing like a fresh omelette or fried eggs. They offer laundry services but did not use it, how can you trust a hotel with your laundry when they can't even provide additional water when requested, you have to get dressed and go down stairs to get it Will not stay there again o... Read more
Submitted on 26-11-2016
The hotel is just reasonable but not a very good one. No room service is available so you cannot order any food except for a coffee shop at the lobby floor. The breakfast has very limited items. The rooms are small and no amenities in bathrooms.
from Dubai, United Arab Emirates
Submitted on 30-11-2016
We stay in hotel around 4 days and 3 nights .The hotel is very nice and clean .This is my uncle and aunti have 1 visit in dubai from england ..There are very happy to stay in hotel and from service as well...I would like to say very special thanks to Diana and JB & Zubare, and Mr jamil Front office manager.. Once again i would to say very special thanks to Diana who really helpful staff ..Once again thank you for everything..we will come again in Holidayinn soon