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Holiday Inn Downtown

Dubai, United Arab Emirates (DXB)

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Based on 383 reviews
Room & Rates

Standard room

  • One Bed
  • Two Beds
Satellite channels are offered for your entertainment. A minibar is provided. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and complimentary newspapers.

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Deluxe Room

  • One Bed
  • Two Beds
Satellite channels are offered for your entertainment. A minibar is provided. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and complimentary newspapers.

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Ballroom/Banquet

1 King Bed Non Smoking

  • One King Bed
Satellite channels are offered for your entertainment. A minibar is provided. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and complimentary newspapers. This room is Non-Smoking.

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Ballroom/Banquet

One King Bed Smoking

  • One King Bed
Satellite channels are offered for your entertainment. A minibar is provided. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and complimentary newspapers. This room is Smoking.

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Ballroom/Banquet

Standard Room with Two Singles

  • Two Single Beds
Satellite channels are offered for your entertainment. A minibar is provided. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and complimentary newspapers. This room is Non-Smoking.

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Ballroom/Banquet

1 King Bed Executive Nonsmoking

  • One King Bed
Satellite channels are offered for your entertainment. A minibar is provided. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and complimentary newspapers. This room is Non-Smoking.

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1 King Bed Executive smoking

  • One King Bed
Satellite channels are offered for your entertainment. A minibar is provided. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and complimentary newspapers. This room is Smoking.

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Ballroom/Banquet

2 Single Beds Executive Nonsmoking

  • Two Single Beds
Satellite channels are offered for your entertainment. A minibar is provided. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and complimentary newspapers. This room is Non-Smoking.

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2 Single Beds Executive smoking

  • Two Single Beds
Satellite channels are offered for your entertainment. A minibar is provided. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and complimentary newspapers. This room is Smoking.

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Ballroom/Banquet

2 Single Beds smoking

  • Two Single Beds
Satellite channels are offered for your entertainment. A minibar is provided. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and complimentary newspapers. This room is Smoking.

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DELUXE ROOM

STANDARD ROOM

KNG EXECUTIVE NONSMOKE

KNG EXECUTIVE SMOKING

KNG LEISURE NONSMOKE

KNG LEISURE SMOKING

2BD EXECUTIVE NONSMOKE

2BD EXECUTIVE SMOKING

2 SGL BD 2 PERS NONSMOKE

2 SGL BD 2 PERS SMOKING

Holiday Inn Downtown
Al Riqqa Road Deira, Dubai, United Arab Emirates 29499

Hotel Features.
Dining options at Holiday Inn Downtown include a restaurant and a coffee shop/café. A bar/lounge is open for drinks. Room service is available 24 hours a day. Recreational amenities include an outdoor pool, an indoor pool, a health club, a sauna, and a fitness facility. This 4-star property has a business center and offers a meeting/conference room, limo/town car service, and audio-visual equipment. High-speed (wired) Internet access (surcharge) is available in public areas. The property offers a roundtrip airport shuttle (surcharge). Concierge services and tour assistance are available. Guest parking is complimentary. Additional property amenities include multilingual staff, laundry facilities, and currency exchange.

Guestrooms.
139 air-conditioned guestrooms at Holiday Inn Downtown feature minibars and safes. Bathrooms feature hair dryers. Internet access (surcharge) is available. In addition to desks and complimentary newspapers, guestrooms offer direct-dial phones with voice mail. Televisions have satellite channels. Housekeeping is available daily.

 

 


Based on 383 reviews
from Singapore, Singapore
Submitted on 15-05-2016
Very old, not maintained, hotel. When we reached at mid night we were made to wait for over 15 minutes saying room is being cleaned. We were told we have been upgraded to executive floor, the floor or rooms were never looked as executive room. Just not cleaned, smoke smell in corridor was very strong. We booked for 5 nights, looking at condition of the room,we checked out very next morning. BF spread was very limited (even Holiday Inn Express spread is better), i am not sure whether IHG group ev... Read more
from New Delhi, India
Submitted on 18-05-2016
We Stayed here for 6 days and 5 nights but everyday had the same limited breakfast menu for both Veg or Non veg. Even on repeated request no change was made in the breakfast menu. When you enter the rooms , they have a bad smell and rooms are very basic, even the television channels did not have clear pictures. Other facilities like GYM , pool or Sauna were also very basic. You will never feel as if you are staying in a four star property.
from Manama, Bahrain
Submitted on 19-05-2016
The only good thing about this hotel is the room. The breakfast is not good. The toilet on the same floor is so dirty and smells like smoke. Some of the guests are not behaving properly. The reservation staff who is on duty when we checked in is not accommodating.
from
Submitted on 20-05-2016
Hotel is located in Al Rigga region near metro station. I was there for 4 nights in May 2016. In a brief I'll tell you Holiday Inn Downtown hotel is not very good hotel which is 4 stars. I think it should be 3 stars. Hotel has 7 floors with a small bar in ground floor and a very small swimming pool in top of the hotel. The services was good but not perfect. The advantage of this hotel is the location of hotel which is placed near DXB and metro and main street (Al Rigga St).
from Dubai, United Arab Emirates
Submitted on 20-05-2016
The hotel, in general (since it is a Holiday Inn) is good in services. sine the building is a bit old, comparing with other Holiday Inn hotels in Abu Dhabi or Dubai, you may find it out a bit old fation, however they have started rebuilding. It has a rooftop pool, 2-3 inside clubs and the buffet it self is fine. One of the most important advantages is the location: 1- it sis very closed to the airport. 2- it is less than 100 feet to Metro station (which means cheap and fast access to all Dubai)... Read more
from Athens, Greece
Submitted on 25-05-2016
A very centrally located hotel, with a very vibrant market nearby and a nice walk until the souk. However rooms are small and certainly below the quality you expect from a Holiday Inn. Corridors and other public parts of the hotel smell badly. Restaurants are small and facilities are limited. Staff is super friendly but the hotel needs improvement.
from Shiraz, Iran
Submitted on 05-06-2016
Really bad smell,rude and irreseponsibles staff,bad break fast,bad,bad,bad,bad... Dirty bed sheets,dirty bath room... Have ever heard of bad thing?? Its totally bad... And hard to be!!! So forget this damn choose and let better things come to you
from Mumbai (Bombay), India
Submitted on 09-06-2016
This property seems to be an old hotel brought under the banner of Holiday Inn subsequently. It??s location is excellent, just a few hundred metres away from Al Rigga metro station, but the signs of aging are visible inside the hotel. The furniture looks old, and the carpets are really old, worn & shabby! My check-in was handled quite poorly, with an unfriendly & stiff demeanour, which was quite shocking as I have never experienced anything like that in any other IHG property anywhere in the wo... Read more
from Sydney, Australia
Submitted on 13-06-2016
I have stayed at this hotel many times as it is not far from the airport and close to the metro network. As I was arriving around 6.00 am I booked two nights but really only staying one night. Two weeks before arriving I phoned the hotel to inform of my arrival time. Upon checkin it took some time to locate my booking and I was told I was a "no show" despite being a Platinum Elite member! However I appreciated the room upgrade. The room was comfortable, clean and well appointed. Upon consulting ... Read more
from
Submitted on 19-06-2016
very good location near from metro station, stuff was helpful, breakfast was ok , room was clean , free parking , free daily water tea coffee , great swimming poll and gym, thanks for all of u to make my stay like iam in my scandal home , I will come back again next year
from Manila, Philippines
Submitted on 27-06-2016
This hotel looks tired and needs refurbishment. The carpet has visible stains, paint on the bathroom wall is coming off, shower curtain has yellow stains. Breakfast was ok. Staff were helpful. If I go back to Dubai, i'll probably stay in a different hotel.
from Chennai (Madras), India
Submitted on 03-07-2016
A must stay hotel for the budget traveller who is visiting dubai.Safe for wonen travellers. The hotel is located in a great place that is ideal for travelkers on a holiday,who want to shop,eat,absorb the culture of the place. Check in,even though ,ne and my daughter came in very late,because of flight delays,was smooth,quick and titaly hassle free. The conceirge services in this hotel is what is really remarkable! Mr Joy and Mr Shabin,went way out into looking at our preferrences and arranging t... Read more
from
Submitted on 10-07-2016
Holiday Inn Downtown is a ????????? Hotel...! Food was a ???????????? and My room was a ???????????????. Personnels in the Hotel were all courteous and polite... !Esp. This Nepalese Man who was so helpful and clean doing the choirs 'perfectly'...! Convenient for shopping too....! Be visiting again this September????????????????. Here are some of my photos i took...
from
Submitted on 12-07-2016
My son and I went to Dubai for a fun and shopping trip. We stayed at Holiday inn hotel. It is really a very good hotel, with well maintained spacious rooms, clean wash rooms, very clean linen, and awesome staff. The service and food as also very tasty and good with International cuisine
from Dubai, United Arab Emirates
Submitted on 15-07-2016
Me and my Spouse stayed at your hotel Holiday Inn downtown many times, its a wonderful place to be, As my spouse is a IHG staff the room and amenities are always kept ready and we just have to check in. Rooms are nice and cozy, specially the duvet and the pillows. Food served in room service is great, every staff, door men, bell boy, reception are kind and friendly. They really value their guest. I would specially like to thank, Mr. Pankaj (if i have not mistaken his name) for the special upgrad... Read more
from
Submitted on 17-07-2016
Even Though the price was low, the standards of Holiday Inn shouldn't have been breached. The room had a bad smell. The breakfast had a dull look. Management has been very economical in ingredient purchases for the breakfast, they should get an award for being able to find the smallest olives on Earth!
from Castellon de la Plana, Spain
Submitted on 23-07-2016
Well located in Deira, not a fancy street /area but easy to reach from the airport. The staff has been friendly and helpful at all times, 5 stars for them. However, the facilities and rooms are more than outdated and should have a renovation urgently, mainly the bathroom, which is totally old and far under Holiday Inn standards.
from Wolverhampton
Submitted on 28-07-2016
Stayed for two nights as a stop-over on the way back from Uganda. Hotel is near the airport, about 10 minutes or so by taxi. Taxi was 45 dirhams from the airport and about 20 return. Travel quite frequently on business so IHG is usually the first choice, due to this I am an IGH Platinum Member. Got a welcome gift at check-in, vouchers for two free drinks in the bar and free breakfast. On check-in, reception staff were friendly and efficient. The concierge on duty that night was a lovely youn... Read more
from Budapest
Submitted on 31-07-2016
This hotel need immeadelity a renovation. the bathroom is very old and the bathtube is broken. the service is friendly and the rooms are (for deira) ok. but for sure, in summer there is better hotels that u can get for value. Breakfast was ok but some offers are out and no refill.
from Jax Beach
Submitted on 04-08-2016
I had a 19 hour layover in Dubai, so I booked this hotel as it was only 2.5 miles from the airport and in downtown. The staff was incredibly friendly, and although they put me in a smoking room after I asked for non-smoking, they immediately made it right and moved me without delay or hassle. The rooms were reasonably nicely appointed, although showing some signs of wear, like with carpet stains, etc. Transportation was pretty solid, although I was surprised there was no shuttle from the airp... Read more
from
Submitted on 22-08-2016
Very Nice hotel in the center of Dubai. You can do shopping in walkable distance. After roaming around Dubai whole day, you can still do some shopping as there are some 24 hours open shops near by. Metro is also in walkable distance, so you can go to any where if you didn't plan your day. Dubai is an awesome place for traveller, one of the best tourist destinations i would say. There are many activities that you can explore. Following are must do in Dubai: Desert Safari, At the Top Birj Khalif... Read more
from Mashhad, Iran
Submitted on 24-08-2016
Goods: excellent breakfast and good lunch/dinner, good location, and a couple more... Bads: Reception staff were not very welcoming, Loud annoying bar music during every late nights, bathroom taps not working, no fan in the bathroom, below average room cleaning, dirty carpets
from
Submitted on 26-09-2016
Hotel is very good but need renovation we stayed there for conference the hotel staff was very helpfull specially the indian duty manager tapesh and raj in concierge was very helpfull i will recommend my friends to this hotel
from Lucknow, India
Submitted on 29-09-2016
Stayed at this place for 14 days in room 625. PROS Let me tell you that this hotel and its staff are a travellers delight. From the time of check-in till the time of check-out. It was a professional, friendly, warm and efficient. First thing you notice is the friendly demeanour of each and every staff. As soon as they see you they will smile and wish you. Card not working no issues again the smile and help. You want directions no problem. Taxi no problem. Even the security guard id friendly. Go ... Read more
from
Submitted on 02-10-2016
I was very delighted in my 1st time to stay in holiday inn downtown as a second home,I really appreciate the effort of the front office the way they approached me during my Check in Time,to Ms.Mary, Mr.Mohamad,Mr.Joy Mr. jakir and Especially to Mr.Joe Marie Eco He is A Great asset of FO team,He made my stay perfect and Fantastic.A big thanks also To Ms. Marie Ms.Gem and To Mr.Neil gavaran for Their Winning Ways attitude.i recommended this hotel because of staff standard and deluxe service.
from Derby, United Kingdom
Submitted on 05-10-2016
Hotel set in a good location, 2 minutes walk from Al Rigga metro and 10 minutes by said metro from the airport, couple of stops then to old Dubai, souks etc. Room disappointing, bathroom not upto the standard we'd expect from Holiday Inn, rooms need renovating....however this appears to be underway on top floors.Gym not available during our stay and roof top pool area was totally covered, advised guests had complained it was too hot on the roof but on request roof pulled back and pool area nice,... Read more
from
Submitted on 15-10-2016
Nice and quiet. Near by the center of Sofia, this hotel is perfect one for stay. Helpful workers, all of them are speaking English. Nice, clean and quiet rooms for non-smokers, but if the room has a balcony, you can smoke there.
from
Submitted on 20-10-2016
Dubai is a delightful country. Even though it occupies a very Big area in the world map but once there?you feel like you are in another world. The hotels are especially nice. You will find all kinds of hotels ranging from big to small to cheap to super expensive and all of them give unique experience. I stayed in Ibis Dubai and their services simply exceeded my expectations. Would love to revisit. Also, thanks to the Vani travels who offered me an efficient tour arrangement.
from Thiruvananthapuram (Trivandrum), India
Submitted on 21-10-2016
We stayed in this hotel for 5 days with family on our Dubai tour. Hotel have convenient location close to Rigga metro station and Deira city centre. Rooms were sufficiently big and comfortable. Buffet breakfast was average. Overall, I am satisfied with our stay in Holiday Inn.
from
Submitted on 25-10-2016
I would like to say a big thank you to Raj for retrieving my customer wallet whereby it was lost in the bus. He use his effort by following up with me and even check how can the wallet able to reach me. My customer feel appreciated by his service too. Beside Raj, i would also like to say well done Joy for his quick arrangement on my customer faulty room. Thank you both. Hope to see you all again. :)
from
Submitted on 04-11-2016
I would like to thank everyone at hotel to make my stay perfect ( mahmoud , hassan,princes,jakir,mary) thanks to all of you and. Also loction of hotel is perfect and wifi is fast , also food is really good
from
Submitted on 10-11-2016
It was a great time in this hotel, the stuff is very helpful and very nice specially (Marina), the house keeper is olso nice,it has avery good location beside the metro,clean and quiet, i will visit it again
from Mumbai (Bombay), India
Submitted on 25-11-2016
I traveled to Dubai from 11th to 15th November 2016 and booked my Dubai package through Yatra.com. We were 11 passengers (8 Adults and 3 Children) and Yatra gave us 4 double occupancy rooms in Hotel Holiday Inn Downtown in Dubai. This hotel is the worstest hotel I've ever been to. I've traveled a lot but never been to this kind of terrible hotel. This trip was a nightmare for me and my family. The hotel calls itself a 4 star hotel but I would not give it 1 star also. The rooms are so bad, all ... Read more
from Aberdeen, Scotland
Submitted on 26-11-2016
I had 4 days staying in Dubai and I stayed here. Not a bad hotel, close to the airport and close to the Metro which is about 100m from the hotel making it easy to get around. For me I found the hotel very clean and the staff very mannerly and pleasant. My only fault I have with the hotel is the breakfast, the hot food tended to be on the not so hot side, something that maybe should be looked at. Otherwise I would recommend staying here to anyone. I certainly would stay here again if I return t... Read more
from germany
Submitted on 26-11-2016
We stayed in this hotel for one night as of it's close distance to the airport. I will mention the positive points first: Close to the airport (10min-14dirham), metro station al Rigga is 1min walking distance away. Very nice street with shops, restaurants, money exchanger 1min away. Al Ghurair Shopping Mall can be reached walking in 15min. the location was perfect for us. We were welcomed friendly, got a refreshing drink and the check in took around 20 min ( meanwhile we checked the sports ... Read more
from London
Submitted on 30-11-2016
Spent 4 nights here on points - as previous reviews have alluded to, the hotel is in urgent need of refurbishment, which management are working on with the owners. I was upgraded as an IHG Gold (which is rare) to a club room on the 7th floor, and the room was nice and spacious, with everything working as it should. No noise concerns. Staff throughout are excellent and I do feel for them as they're working with below-par infrastructure. Each staff member - to a T - was helpful and quick to go ab... Read more
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