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Hilton Garden Inn Dubai Mall Of The Emirates

Dubai, United Arab Emirates (DXB)

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Based on 357 reviews
Dubai hotel in Al Barsha, walk to Ski Dubai.
Room & Rates
King Room - Hilton Garden Inn Dubai Mall Of The Emirates - 1

King Room

  • 1 king bed
  • free Wi-Fi
  • spacious desk with ergonomic chair
  • flat screen TV with premium channels
  • mini-refrigerator, coffee/tea maker
  • telephone with voicemail
  • arm chair with ottoman
  • clock radio with MP3 connection
  • granite counters
  • iron/ironing board and hair dryer
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King Accessible Room - Hilton Garden Inn Dubai Mall Of The Emirates - 2

King Accessible Room

  • 1 king bed
  • free Wi-Fi
  • spacious desk with ergonomic chair
  • flat screen TV with premium channels
  • mini-refrigerator, coffee/tea maker
  • telephone with voicemail
  • arm chair with ottoman
  • clock radio with MP3 connection
  • granite counters
  • iron/ironing board and hair dryer
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King One Bedroom Suite - Hilton Garden Inn Dubai Mall Of The Emirates - 3

King One Bedroom Suite

  • 1 king bed
  • sleeper sofa
  • free Wi-Fi
  • spacious desk with ergonomic chair
  • flat screen TV with premium channels
  • mini-refrigerator, coffee/tea maker
  • telephone with voicemail
  • arm chair with ottoman
  • clock radio with MP3 connection
  • granite counters
  • iron/ironing board and hair dryer
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Queen Room - Hilton Garden Inn Dubai Mall Of The Emirates - 4

Queen Room

  • 1 queen bed
  • free Wi-Fi
  • spacious desk with ergonomic chair
  • flat screen TV with premium channels
  • mini-refrigerator, coffee/tea maker
  • telephone with voicemail
  • arm chair with ottoman
  • clock radio with MP3 connection
  • granite counters
  • iron/ironing board and hair dryer
Hide room details
Twin Room - Hilton Garden Inn Dubai Mall Of The Emirates - 5

Twin Room

  • 2 twin beds
  • free Wi-Fi
  • spacious desk with ergonomic chair
  • flat screen TV with premium channels
  • mini-refrigerator, coffee/tea maker
  • telephone with voicemail
  • arm chair with ottoman
  • clock radio with MP3 connection
  • granite counters
  • iron/ironing board and hair dryer
Hide room details
Hilton Garden Inn Dubai Mall Of The Emirates
6A Street,P.O. Box 39 39 71 Al Barsha, Dubai, United Arab Emirates

Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/caf, and a 24-hour business center are onsite.

All 370 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with DVD players. Other amenities available to guests include 24-hour room service, hair dryers, and safes.

In addition to an outdoor pool, Hilton Garden Inn Mall Of The Emirates provides a 24-hour fitness center and a children's pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/caf. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business amenities consist of a 24-hour business center, limo/town car service, and meeting rooms. This Dubai hotel also offers tour/ticket assistance, multilingual staff, and coffee/tea in the lobby. Onsite self parking is complimentary.

AMENITIES:
  • 24-Hour Front Desk
  • Business Center
  • Business Services
  • Complimentary Coffee
  • Complimentary Newspaper in Lobby
  • Concierge
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Free Parking
  • Free Wi-Fi
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Luggage Storage
  • Multilingual Staff
  • Outdoor Pool
  • Safe Deposit at Front Desk
  • Smoke-free property
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 357 reviews
from
Submitted on 05-06-2016
Room is awesome, staff are very courteous & friendly, Francis form the Housekeeping checks with us if we need anything on our room - Very Accessible to Mall of Emirates & the Train Station to the Airport
from Oxford, United Kingdom
Submitted on 05-06-2016
Lovely clean room and very comfortable bed. Nice bathrooms great shower. Room service good nice bar area. Great location near mall metro and some restaurants. Overall nice and would stay there again. However the front desk was pretty poor and let the place down, slow and unhelpful. Sent to metro Friday morning through mall when not opening for a couple more hours wasted a lot of time and then had to get a taxi. Also late check out for one of our rooms requested and agreed and then they harri... Read more
from St. Petersburg, Russia
Submitted on 05-06-2016
I was very tired after tough flight and quite angry. But upon check-in I was very impressed with a warm welcome. The front desk agent Mary was very helpful, all my room preference were met. I want to highlight great customer service and high standards of this hotel. Housekeeping does the great job as well, room clearance is good, all requests are done very fast. The overall experience is great.
from
Submitted on 06-06-2016
I have nothing bad to say! The Room is very beautiful and new, (the hotel is quite new), and it is great in every way: the free parking, the good WIFI, the property, the food and the staff was very warm and welcoming and efficient across the board, i am very thankful for Farhan who was very professional and helpful on handling my requests. The hotel is very good located also it is in the front of Mall Of Emirates. My only regret is I could not stay longer and take more advantage of the facilitie... Read more
from
Submitted on 06-06-2016
a block from the Emirate mall and very close to the Palm and Burj Alarab, close to the metro station and a great shopping distance, the indoor skii from the mall of the Emirates is also at walking distance.
from Dubai, United Arab Emirates
Submitted on 06-06-2016
this hotel has nothing to do with Hilton hotels. It has very low quality and varieties breakfast. Rooms are clean and new but has very bad smell all the times. Room service is good but my colleagues had several encounter were money/gold bracelet stolen. Do not use dry cleaning as they ruined a suite for one of my colleagues
from lagos, Nigeria
Submitted on 07-06-2016
All in all an amazing stay!! DEF will come back. Towels and so were not available when i checked in, i had to call, but when i did, they appologized and got them within minutes. I took the suite for a very good price!
from Fort Worth, United States
Submitted on 09-06-2016
One of the most pleasant hotel experiences we've ever had. From the moment our cab rolled up to the curb until we loaded up to head back to the airport, the staff was incredible. Most helpful and professional staff really made our stay lovely.
from Doha, Qatar
Submitted on 09-06-2016
perfect location next to Mall of emirates, easy access to public transport, friendly staff, guest room and hotel very clean, loved the breakfast spread, highly recommended, will book again, well done!
from Ostrander, Ohio
Submitted on 10-06-2016
This hotel is walking distance from the Mall of the Emirates. Everything about my experience was excellent. I had the hamburger at dinner that was the best for any Hilton and the best I've ever had while traveling outside the States.
from Los Angeles, California
Submitted on 25-06-2016
The staff were so friendly. This location is just a few minutes walk to the Mall of the Emirates, a very convenient location. Free wifi, with guest laundry room and 24 hour fitness center. A perfect location for a traveller like me .
from
Submitted on 25-06-2016
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from San Antonio, Texas
Submitted on 28-06-2016
Close to a wonderful shopping, entertainment experience. However, I wont be traveling in the middle east during Ramadan ever again. There were so many lovely food and beverage possibilities in the Mall of the Emirates, but because of my limited time crunch, I could partake of none. The Hilton Garden Inn had a lovely menu, very American portions. The club sandwich was delicious.
from New Delhi, India
Submitted on 30-06-2016
I stayed in the Hotel from 24th June, 2016 to 27th June, 2016 for official trip. The hotel was nice with good Ambience. The staff was courteous and cheerful. The food served in the restaurant and the services was par excellence. Above all, amazingly, the Hotel gave a surprising gift to me with a big chocolate CAKE wishing a happy birthday on 25th June, 2016. Our team enjoyed the occasion. My heartfelt thanks to all the Team of Hotel Garden Inn for the loving hospitality and adding to my me... Read more
from Athens, Greece
Submitted on 01-07-2016
I've decided to stay to this hotel as it is very close to metro and to Mall of the Emirates. It is a very new hotel and you can easily tell. On the positive side is the fact that the rooms are similar to all garden inn hotels (even the very nice chair for the desk), it is big and with a great bathroom. The only complain I have from the room is related to the TV as the default volume was loud and when you leave it at the menu without browsing for a few seconds, the hotel video becomes full screen... Read more
from Michigan City, Indiana
Submitted on 03-07-2016
Atlast, I traveled not for business related but for us to chill and relax. The hotel is very near to the Mall, and there is a supermarket across and along the hotel, but they do have the small pantry inside the hotel which you can get some chips and other stuffs. the hotel itself fits well with all the needs. I could say that all the staff in this hotel taking this place to a sublime stay. starting from the warm welcome of Ismile, helping us with our luggage and checked-in by margarette It was s... Read more
from Abu Dhabi, United Arab Emirates
Submitted on 09-07-2016
The Hilton Garden Inn has been a very good choice for our stay in Dubai. We've been very well taken care of starting from checking us in until we left home. Rooms are very clean and relaxing. Location is excellent if you wanna tour around or go shopping Highly Recommended
from Wasilla, Alaska
Submitted on 10-07-2016
I could have given this hotel five stars but they did not have a shuttle to the airport. Also a buffet breakfast would have been good. The staff were great as we needed another bed, and realizing that there were 3 adults, they gave us extra towel and toiletries. The in house restaurant was good, very accommodating and good service. This hotel is within walking distance at the mall, no entrance to the mall. I'd suggest Sheraton which has a direct link or kempinski hotel. Not bad though as they al... Read more
from Oman, Oman
Submitted on 10-07-2016
Good location, excellent breakfast, lot of facilities including laundry. The hotel is very new and great choice within the area and close to Mall of Emirates. Would definitely come again and highly recommended.
from Muscat, Oman
Submitted on 10-07-2016
If you are looking for nice architecture or quiet place full of parkings near to mall of emirates excellent services The staff were so friendly. Free wifi, with guest laundry room and 24 hour fitness center.
from
Submitted on 13-07-2016
Luxurious stay at a handy location close to Mall of the Emirates. Large rooms. Very well equipped and great helpful staff. Would recommend this hotel to anyone holidaying in Dubai. Didn't try the breakfast buffet so I can't comment on the food.
from Dubai, United Arab Emirates
Submitted on 15-07-2016
Stayed for one night ,it got an impression when i first stpped at the hotel.Above par and beyond compare to some hotels built in al barsha and in Dubai.Perhaps ,it is new and accommodating ,just close enough to one of the biggest malls in Uae .Service quality is impeccable,pools and rooms are highly reccommended.Definitely will come back!
from London, United Kingdom
Submitted on 16-07-2016
Stayed here for 6 nights with my friend. We were in dubai for a wedding and wanted to stay somewhere close to a mall so we could go there most days as it's very hard to do anything during the day in dubai in the heat of the summer. We could see the mall from the hotel and it's literally 4 mins walk. The staff at this hotel were super friendly and nice. My friend was surprised by a birthday cake on her birthday - they must have got the date off her passport. The hotel was spotless. The rooms nice... Read more
from Abu Dhabi, United Arab Emirates
Submitted on 19-07-2016
Having recently joined hhonors member, we decided to give it a try at Hilton Garden Inn based on the convenience location instead of going for our usual Sheraton. One day before arrival, I have received an email asking us to do online check in and choose our room. This was very new to me and as I have never been to this hotel before, I mistakenly choose room 671 on the wrong side of the hotel. After I checked and found out that I picked the room facing the building instead of open space I immed... Read more
from Dubai, Dubai, United Arab Emirates
Submitted on 20-07-2016
Whenever I have a visiting friend from abroad, this is the first hotel that comes to mind because of its location - very close to Mall of the Emirates, Burj Al Arab and Dubai Metro which makes travelling fuss-free. Not only that, being a hotel that is meant to cater for budget travellers, its rooms, facilities and food are comparable to a 5* one. Although buffet breakfast has limited selection, it is good enough to have a decent and filling meal to start your day. I would recommend this hotel... Read more
from
Submitted on 22-07-2016
The hotel is beautiful and the staff delightful. Chef Gautam and his F&B team do a marvelous job with their extravagant breakfast selections and service. Speed of internet was good and the outdoor pool perfect for the warm Arabian climate. Extremely close to the Mall of the Emirates and it literally takes 3 minutes to get to it. Also convenient freeway access.
from
Submitted on 25-07-2016
I regularly go to Dubai so I look for the best combination of price, location, with a touch of luxury. Having tried a few in the area I can tell you that this is the best choice. It's near MOE, near 2 metro stations, and close enough to JBR/Marina area. The reception isn't made to impress but the room are spacious, brand new, practical. Furniture are very well picked, typical Hilton. I don't think you can beat the quality/price ratio. I recommend it for business and also for holidays since the o... Read more
from
Submitted on 26-07-2016
Small hotel but it's really nice. very close to Mall of The Emirates. Staff is very helpful. FO staff is very friendly and specially I would like to thank Farhan from FO dep for his kind assistance. Thank you all the staff members as we really enjoyed our stay in your hotel.
from Nairobi, Kenya
Submitted on 26-07-2016
Ideally located in very close proximity to the Mall of Emirates, a few minutes walk away and easily accessible any time of the day or night. There is a convenient supermarket right across the road also. The rooms are very spacious and modern, with good wifi and a nice work top area with a very comfortable chair. Staff are friendly and helpful, all in all, what one would expect from a Hilton brand, and i would highly recommend the hotel for comfort and value.
from Dubai, United Arab Emirates
Submitted on 26-07-2016
I stay there 2 nights clean hotel with excellent service Staff are very hopeful And always smiling nice swimming pool And very close to them in tomo and very close to Restaurant and market big thanks to Reception staff and a restaurant staff specially Sherif from reception
from Paris, France
Submitted on 26-07-2016
You heard of indoor snow skiing in Dubai ? Well this HILTON is 3 minutes walk from the mall where it is happening. Very nice hotel, good staff. And yes there is a bar, not always easy to get a drink in Dubai.
from Dubai, United Arab Emirates
Submitted on 28-07-2016
Excellent hotel with nice staff perfect location the staff very helpful with big smiles room very clean and the room size it's ok for me I like the restaurant and bar testy food with good price thanks for all hotel staff they make my stay enjoyable specially reception staff sure I will be back again
from Dubai, United Arab Emirates
Submitted on 30-07-2016
If you don't mind the one way system that forces you to drive around the block every time you try to get in or out of this place then the location is great. Just a couple of minutes walk from Mall of the Emirates, and because it's built in a cluster with a bunch of other well known hotel brands there is a ready supply of taxis on hand 24/7. The hotel itself is only recently opened and is well finished to a high quality. Rooms are a good size and have nice fixtures, although I had a little troubl... Read more
from Mumbai (Bombay), India
Submitted on 31-07-2016
Good thing, its a brand new property close to Mall of Emirates. Rooms are spacious and everything is spanking new. ATM and a convenience pantry is within the property. Small bar and full restaurant serves decent fare. Breakfast is good but spread can be much better, several hotels in the area have a much better spread. The omelette chef is good and makes perfect egg omelettes With corporate groups, the hotel really gets busy and the staff is stretched. The front office team lacks the warmth and... Read more
from
Submitted on 01-08-2016
Located within short walking distance to Mall of the Emirates which has Carrefour in case one wishes to shop for any daily items. However, nothing else is nearby and you need to take the metro to get around. It is good if one wishes to do a one-day Aquaventure activity as it is about 15mins by taxi. Staff will help you call tour organisers if they see you waiting for awhile at the lobby, and they are extremely friendly and always chat you up to ask how you are doing or how they can help. Rooms... Read more
from london
Submitted on 01-08-2016
Handy location - the mall is 2 mins walk away, metro station is 10mins, taxi to beach is 15mins/ marina 15mins/ Downtown 20mins/ airport 25mins (all dependent on traffic, of course). Trendy ground-floor lobby, cafe, restaurant (all open-plan) & small bar - breakfast buffet is good (you can get eggs cooked to order with sides like mushrooms with thyme), although no pork bacon or sausages. The restaurant is quiet at lunch & dinner but we ate there & it was excellent - definitely recommend the lam... Read more
from
Submitted on 02-08-2016
Had two of my groups inhouse end-July. The hotels rooms are spacious & amenities are really good. Would definitely like to compliment Ali at the front desk, Sarthak at the Concierge & the entire bell services team for the service they provided with personal attention & most importantly with a smile.
from Marlow, United Kingdom
Submitted on 04-08-2016
Recently opened earlier this year the Hilton Garden Inn is very clean , modern and comfortable budget hotel. The front desk staff are extremely customer orientated, friendly and all the staff make you feel most welcome. The rooms were spacious, very quiet air-conditioning, comfortable bed, big flat screen Tv's , sofa, desk/working area etc and the ensuite modern with toiletries provided, new towels daily.There is free internet throughout the hotel which seemed fairly fast and reliable. There... Read more
from Copenhagen
Submitted on 05-08-2016
Best service, good location. From the start they make you feel welcome, the only thing I missed was being away from the sea. Otherwise , they really know , how to make you feel at home. It is worth staying there
from Casa
Submitted on 05-08-2016
I have booked in Hilton Garden Inn Dubai Mall Of The Emirates for 18 nights. As I write this comment I'm still in the hotel for couple of more nights. I have a mixed feeling: - The rooms are clean, good, comfortable... - The breakfast is poor to average. The quality is good but very few options available. - The big issue now is when it comes to the service. Indeed, I'm a HH Gold and I'm used to stay in Hilton hotels. I was disappointed as I didn't get any single positive response to any request... Read more
from
Submitted on 05-08-2016
Amazing and quiet hotel in a lovely neighborhood where you'll find everything you need around.. Malls, restaurants, and many fun things to do.. Rooms are in reasonable prices.. Amazing staff, facilities & rooms.. Best hotel I stayed in inside Dubai so far ???????
from Cairo, Egypt
Submitted on 05-08-2016
I stayed for one week in this hotel and I really liked it , the service your getting for the over all value is really good. The location is very close to mall of emirates like few minutes walk but you need to remember which gate you entered from as if you took wrong gate out you and planned to keep walking then it could be tough. The staff are very friendly , they will always try to help and always checking in , never felt offended in my whole staying. The hotel is very new , gym devices are ne... Read more
from Auckland, New Zealand
Submitted on 07-08-2016
Great experience due to the service, people, location and amenities. Going to be coming back again real soon. From the moment we checked in until the time we left the service was helpful and made the stay worthwhile. Being near the mall, shops and easy access to the main roads was awesome!
from
Submitted on 06-08-2016
The hotel was very convenient to walk to the Mall of Emirates as we took the Big Bus tour. Also, the hotel had a wide variety of restaurants near it, which was helpful. The hotel was neat. It was a standard size room that was best for 3 people per room and well furnished. It looked similar to some hotels that are in the USA, so it felt like home. The room service was great too and so was the cleaning. The staff was a great help and they were really friendly.
from Huddersfield
Submitted on 07-08-2016
We were uncertain where to stay in Dubai. Eventually followed the Hilton name and booked next to the Mall of Emirates. This location was 100% perfect if you want a mixture of everything. The staff are absolutely making the customer feel important and certainly looked after me 100%. The place is spotless and rooms are are welcoming and absolutely comfortable. Food is of high standard. It is a safe location and everything nearby including supermarket or taxis. Big bonus is the actual mall. I ha... Read more
from Perth, Australia
Submitted on 10-08-2016
Fabulous hotel which is centrally located in Dubai. Easy to catch transport and walk to the nearby shops. A great place to stay for anyone. Make use of the free washer and dryer. Meals can be pricey but at the Eimrates mall you can find cheaper food outlets.
from cairo, Egypt
Submitted on 10-08-2016
it was short stay but enjoyed it so much the staff are so nice always smiling and helpful thank you every one for making my stay wonderful , hotel is about 2 minutes walking to mall of the emirates which you can find any thing you want , my room was neat and clean definitely i would stay with you again and again .
from
Submitted on 12-08-2016
During my short stay in this hotel, I didn't see anything special and it was very vapid! Hotel amendment is new, everything is clear, beautiful but very simple. There isn't any special view for any rooms and the best positive point is location near of the mall of emirates. Not bad and not special...
from Singapore, Singapore
Submitted on 15-08-2016
I wouldn't say this is the best hotel, but the they are trying their best to give the best service. There were some things I was annoyed with. 1) Upon a reception attending me first , another guest tried to ask questions. I was delayed in my transaction, because the reception attended him halfway through my transaction. And it took me quite some time before it finish. 2) Understaffed in the afternoon around morning breakfast time. Shouldn't the hotel know in advance how many guests are coming f... Read more
from Renfrew, United Kingdom
Submitted on 16-08-2016
We are currently staying in the Hulton Garden Inn, good location, free parking and the room is very comfortable. Breakfast is ok and despite what others have written, there is enough choice. The staff are friendly and welcoming , they also have a deal at the moment for a 60 minute massage for only 100AED. All in all a good hotel and we will visit again.
from Princeton, Indiana
Submitted on 03-09-2016
Clean rooms. Quiet. Has nice spa! Pool great. Lifeguard Andrian was very helpful. Showed the pool area, stopping what he was doing to show me the facility, even though I was interrupting him....he did it with a smile and great attitude like he had all the time in the world to assist me....great service!
from Riyadh, Saudi Arabia
Submitted on 04-09-2016
Had great time, extremely helpful staff free parking is really great and free internet was really fast. will definitely come again and stay in the same hotel. highly recommended. specially the location 4 mins walk to mall of emirates.
from Doha, Qatar
Submitted on 04-09-2016
I loved the fact that we could walk 5 mins to the mall. The rooms were pretty good and the beds were not really soft but could have been worst. I would recommend this hotel but the things that I didnt like is that they charged you for EVERYTHING. Room service was a extra 25 AED for delivery and we needed a cork screw to open a bottle and they was 15 AED just for them to bring it up. We did not eat breakfast here because it was cheaper to walk to the mall and eat at IHOP. The location of this hot... Read more
from Doha, Qatar
Submitted on 06-09-2016
Very close from Mall of Emirates Care about several small details (noticed everywhere) Even the hotel is small but the experience of the administration clearly noticed in every activity Only swimming pool is very small but works for small kids
from Pembroke, United Kingdom
Submitted on 07-09-2016
What a fantastic place. Very clean and extremely friendly. In many hotels you can tell if somebody is too friendly and they just put a face on, not here. Everybody comes over as they mean it and just couldn't do enough for you. Many thanks to all the staff, job well done. Ps. Little take away across the road does the best shawarma sandwiches in town.
from
Submitted on 15-09-2016
Hotel is located within walking distance of the Mall of the Emirates. At the opposite side of the shopping mall is the Metro station, for easy access to downtown and other sites. Staff friendly, professional and helpful. Rooms are functional, clean and contain iron. Towels changed daily.
from Tehran, Iran
Submitted on 16-09-2016
Its staff were super friendly, the location is great, at walking distance to Mall of Emirates. Rooms are clean. Breakfast quality and variety is not quite good, but considering all aspects, it totally worth the price you pay.
from Accra, Ghana
Submitted on 15-09-2016
I spent a week at the Hilton Garden Inn. It's a stone's throw from my office and the facilities make the stay worthwhile. Good internet, everything in the room works and the staff are all very friendly and helpful. I found the gym fit for purpose and spent quite a bit of time there. Also, the food was good.
from
Submitted on 21-09-2016
I enjoy my holiday in Dubai immensely in the pleasant Hilton Garden Inn a bit outside of Dubai next to the "Mall of The Emirates" well connected to Dubai center by the very frequent running metro. The hotel offers a spacious room with a great bathroom. Nice and very well kept pool and spa. Breakfast is abundant and delicious served by very friendly and polite staff such as Polina, Arul, Eric and Roman. I would also like to mention Ali Qammar who was very helpful and kind to assist me.
from
Submitted on 22-09-2016
Biggest disappointment was the pool, nothing more than a children's pool, not possible to swim. Crowded with children, accompanied by their Filipino maids, getting into the pool dressed in leggings and T shirts. Perfect location for shopping at Mall of the Emirates, entrance at 3 minutes walking from the hotel. Decent breakfast buffet, but far too crowded as from 09:30. I was a guest during the Eid in September, and more staff for cleaning tables is definitely needed to give a pleasant breakf... Read more
from Northampton, United Kingdom
Submitted on 23-09-2016
I booked into this hotel for a recent business trip. On first impression it didn't look to bad, but not brilliant. Check in was a great experience. I'd booked a disabled room by mistake, but was asked to check it out first and if not suitable they would try and find another room. The room turned out very comfortable. The remote opening and closing of the curtains was a bonus. (I presume the room wasn't required by anyone disabled). I stayed on the 2 floor, the room was quiet and everything work... Read more
from
Submitted on 23-09-2016
WAOOOO! what a memorable vocations i had in dubai. Pleasant accommodation,well mannered staff made my vocations a great piece of memories. Food was good. Even the travel consultant was very helpful and polite.How can i forget his name Mr Qammar Ali i love you man you made my days GREAT!!!!.
from
Submitted on 23-09-2016
The hotel is very clean, and its in a very nice location walk distance to the mall of emirates The Restaurant in the hotel was very good, food was awesome and the chef, manager and server was very good in costumer service. I am a Diamond member and team member as well i stay with Hilton many times and wasnt impress with the way they run that hotel. when i checked in i had a few issues in the front desk and as a team member i have to say i wasnt happy at all. Didnt get my upgrade as a Diamond... Read more
from
Submitted on 25-09-2016
Very good business hotel. Very close to the Emirates Mall, 2 minutes walk. Rooms are not too big but just OK for a business trip. Material and construction quality is much better than most of the hotels in Dubai. Since it is new, taxi drivers might not find so I suggest using Uber or Careem. Breakfast was very nice also but omelette smell is everywhere in the restaurant due to poor ventilation. Can be much better. I would definitely stay again.
from Riyadh, Saudi Arabia
Submitted on 27-09-2016
It Was excellent experience . The staff was welcoming and helping and they are very nice Excellent massage experience Quit place no noise You can walk to Emirate mall for less than 5 minutes Swimming pool quit in early morning
from
Submitted on 28-09-2016
We really enjoy our stay in Dubai thru Hilton Garden - Mall of Emirates. They have the best service in all terms (rooms, foods, staffs, facilities, etc.) Thanks for an excellent service, especially from Mr. Ali in the reception area, for being so very kind assisting us. ?????????????????????????????????
from San Diego, California
Submitted on 29-09-2016
I am a big fan of the Hilton brand. That's why I became a gold member in relatively short period. Me and my wife went to different Hilton hotels around the world and this one is up to their standards. Clean room, nice TV, practical bathroom are all waiting for you. The only problem we faced was the A/C. The room wasn't cool to our preference. You set the temperature at 16C and you get 23C tops. We had to change the room at 3AM but the problem remained. The technical team was helpless in dealing ... Read more
from Los Angeles, California
Submitted on 28-09-2016
Good side of the town. Not too crowded. I also like that it is just 5 minutes walk to the mall ( and it's a good mall, with good high end shops and good restaurants) Hotel is clean and good sized rooms.
from Hong Kong
Submitted on 29-09-2016
Just a few mins away from Mall of the Emirates, Apparently, the hotel is still quite new, only opened half year ago. So, everything seemed new and fresh. The room was big and neat. Good wifi, and an electronic scale in the bathroom. There's also a small "infinity" pool. The breakfast was good, a lot of choices. There's a mini supermarket opposite of the hotel, but if needed there's also big Carrefour in the mall. Taxi from airport cost around 90 Dirham (incl airport fee), while the hotel could a... Read more
from Australia
Submitted on 06-10-2016
Overnight stay close to Mall of the Emirates. Nice breakfast after a long flight. No early checkin but did store luggage until checkin time. Would stay again, if not expire the many other hotels in Dubai
from Newcastle uopn Tyne, United Kingdom
Submitted on 07-10-2016
the mall of emerates is a five minute walk. from hotel. but if your in a wheel chair you have take a taxi its hell to get there on a wheel chair. duel carrage way, no lights. 200mm curbs. cobbles. unfinished paths.
from Riyadh, Saudi Arabia
Submitted on 09-10-2016
Well there is nothing special at this hotel yet you can benefit from its location and available services. The staff is friendly but the facilities are poor like swimming pool and gym. I didnt like the food yet everything is clean and organized...
from Tomball, United States
Submitted on 10-10-2016
I stayed at the Hilton Garden in near the Emirates Mall due to the proximity of my office. The hotel was pretty new, well staffed and services provided were mostly up to the quality expected. I did have some quality issues on check out, but nothing that could not be resolved.
from Peterhead, United Kingdom
Submitted on 12-10-2016
Every time I visit this Hotel the staff are fantastic they can??t do enough to help you Receptionists has a smile and a laugh with you this is a great feeling when stress of work gets you down at times Rooms are nice and clean and even the people who cleans the rooms greets you nicely Breakfast and Bar staff again same always pleasant Overall they get a rating of 100% from me and hope to be back soon (THANK YOU ALL)
from
Submitted on 12-10-2016
Pros: 1. Mall of Emirates It is so close to the mall of emirates. You just step out of the hotel lobby and you can see it on the left side. You just have to cross a small road and you are in the parking of the mall. You would feel its even closer than what the reviews say. 2. STAFF Wow! Courteous, Friendly, Respectful and never once did anyone ask or stay longer at the door for a tip. (They do accept tips though and one should tip them.) As soon as you come out of the elevator into the lob... Read more
from Doha, Qatar
Submitted on 12-10-2016
I arrived a little after midnight but Mr Ali from the front desk speedily checked me in so I was able to settle down in my room comfortably. The staff are most helpful and professional and the hotel facilities looked new and up to date. Cleanliness was impeccable I loved the self serve laundry facilities located right by the gym and pool.
from Muscat,Oman
Submitted on 12-10-2016
This hotel which is part of the Hilton chain of hotels is located close to Sheikh Zayed road and very close to the Mall of the Emirates (4 minutes walk) . The room was clean and the beds were comfortable. An easy access to the metro station through mall of emirates. The hotel has a nice small swimming pool and a gym. There is also a Spa. Close by there were a number of eateries and supermarkets. The breakfast was good and had many choices. Overall our stay was excellent and we will definitely go... Read more
from
Submitted on 12-10-2016
Spent 2 nights at the Hilton Garden Inn at the Mall of the Emirates and I must say that there is no better location than this. It's literally a 2 minute walk from the mall and linked to the Metro. There are several places to eat around like our favorite, Nandos. There are also a few local convenience stores across the hotel. Our check-in was smooth with no issues. The room was nice with a full sized king bed. The bathroom had a nice shower cubicle but no bathtub which is no big deal for us... Read more
from Abu Dhabi, United Arab Emirates
Submitted on 13-10-2016
Room, excellent in every detail and very well cleaned. Staff fantastic!! Hilton will have to take a serious look at the smoking policy as you cannot go to the bar or be around the pool as the are all smoking areas.T The Hilton in Abu Dhabi is very worse as they even smoke in the coffee shop and there is no coffee shop for miles around.!!!! If parents have children or adults don't want smoking then you need to speak up. Second hand smoke is a lot deadlier than direct smoking especially for chi... Read more
from Egypt
Submitted on 16-10-2016
Hotel was perfectly located within 3 mins walking distances from Mall of Emirates, the room was amazing, house keeping and the overall cleaness was spectacular. hotel comes with a nice pool. Food was super delicisoue, you can't ask for more when you staying at this hotel. thanks for keeping you promse
from Riyadh, Saudi Arabia
Submitted on 17-10-2016
There are some very helpful people working there. The restaurants are very good. The best part is the location. It is very close to the big malls and the restaurants in the area. Plus they have a shuttle to the beach. They do have washing machines, too.
from
Submitted on 17-10-2016
We stay in Hilton Garden for 5 days.Very clean, nice place. customer service is excellent .Especially we want thank to Nina front desk manager. She help us with everything we need. Food is excellent! Walking distance to metro and mall. We recommended this to everyone! Satisfaction guaranteed!
from Dubai, United Arab Emirates
Submitted on 20-10-2016
Though the view was not so good. The hospitality was great and wonderful. The Rooms were clean and tidy. Thanks to all the staff for providing a great experience. Overall Looking forward to come again.
from Washington DC, District of Columbia
Submitted on 21-10-2016
I guess the hotel was clean, good wide space, new, and great location. The room has all the needed facility. The service was good and the price was good compared to other hotels in the same range. The hotel has great location as it is close to the mall and other Restaurants. I felt comfortable to stay there and I done how enjoyed their breakfast
from Dubai, United Arab Emirates
Submitted on 24-10-2016
I was invited to stay here by my cousin vising from KSA. I stayed here for two nights only. We were given a room in the fifth floor. If its your first time to your room and you are not good in direction, it's a little bit of struggle for you to find your room. The size of the room is just right, not too big nor too small. The beds were really soft. Room was well maintained. The flat screen TV was huge. The bath room is okay, a little bit small but clean. What I really like about this hotel is ... Read more
from Brighton, United Kingdom
Submitted on 25-10-2016
We recently booked the HGI Mall of the Emirates for a company event due to it's location and because it is a hotel brand our international delegates would be familiar with. First of all this is a nice hotel for accommodation - staff are friendly & helpful, it is modern, bright and well serviced. However if you are looking for somewhere to hold meetings or other events then I would suggest you go elsewhere as the in-house events team are not very organised. It took me 5 weeks just to get a meetin... Read more
from Doha, Qatar
Submitted on 26-10-2016
The hotel is well located with easy access to one of the major malls of Dubai. The team was very professional and always accommodates your requests (within reason) :) It's compact, comfortable and cozy - everything you are looking for to enjoy a short, relaxing holiday. It's always a pleasure to stay here!
from Manchester, United Kingdom
Submitted on 25-10-2016
This hotel is only about a year old, but it all still feels very new. Rooms are clean and comfortable with everything you need, irosn, hairdryer toiletries and free bottles of water. There is a mini bar with soft drinks and snack that are reasonably priced. The hotel bar was open until 2am and the staff were very polite and friendly. We also ate in there one lunchtime which was reasonably priced and the food was good. The hotel does have a small pool, however it doesnt get the sun all day s... Read more
from
Submitted on 25-10-2016
The Hilton Garden Inn is a really good accomodation. It is easy to find and close to the Mall of Emirates. The staff was nice, and helpful, the rooms were enough big and very clean. The breakfast was tasty.
from
Submitted on 28-10-2016
I stayed in this hotel during my annual visit to Dubai. For the price, this hotel was pretty basic. Our flight was early morning so we arrived at the hotel around 9am only to be told that there are no rooms available and that check in time is 3pm. I found it ridiculous that check out is 12pm but check in is 3pm. We were told to wait 6 hours in the (busy) lobby before we could get a room. After expressing our disappointment to the rude guy at check in, he told us that they have one room free but ... Read more
from
Submitted on 28-10-2016
Me and my husband choose hilton garden inn mall of the emirates cuz its location in the middle of the town its behind mall of emirates which you can shopping there eating exchange money everything around the hotel .. the hotel itself is excellent its decoration is very simple and comfort all the staff are very helpful , friendly and cheerful.. the quality of their food and cleanliness is very good .. We just enjoyed everything in Hilton Garden inn mall of the Emirates and hope to stay there aga... Read more
from Dubai
Submitted on 29-10-2016
The hotel was well located close to local shops and especially Mall of The Emirates. Staff were very friendly, onsite swimming pool, gym and most especially laundry services. The hotel was quite new, and finished to perfection Dubai Style
from Dubai, United Arab Emirates
Submitted on 29-10-2016
This is a thoroughly modern, mid-priced hotel in a fairly good location only a five-minute walk from Mall of the Emirates. Keep in mind, if it's 110F degrees out, you might be sweating by the time you actually make it into the mall. The rooms are modern and well-appointed, with electric plugs that work natively with both European and USA plugs. The shower and bathroom are nice, and the wifi is quite good, with speeds of 50mbps down and 30mbps up. The breakfast is quite good, with an omelette s... Read more
from Melbourne, Australia
Submitted on 29-10-2016
The Hilton Garden Inn is a lovely hotel and the staff are their to welcome you on arrival we arrived at 7.30am and with in 20 minutes they had a room ready for us.This hotel is just across the road from the Emirates mall and I would recommend this hotel to everyone
from
Submitted on 30-10-2016
10.41 pm Sunday 30th October, 2016 The Manager Hilton Garden Malls of the Emrits,El Basha,Dubi Dear Manager My customer details are on your system and I am staying in room 415. Please allow me a few minutes of your time to comment on the service that I have received from the hotel staff. I would say they are absolutely fantastic?? If t were you I would give them some tangible reward as they have been emulating the core values that the hotel stands for. I have been around to many places but t... Read more
from Birmingham, United Kingdom
Submitted on 31-10-2016
Have stayed at this property twice during 2016. Both occasions the rooms were well presented and immaculately maintained. All staff interactions were exceptional and there is nothing I'd change about the place.
from
Submitted on 02-11-2016
Had a group of us (14 of us over several rooms and types) for a squash competition. We had complicated room changes and configurations due to players arriving and departing at different times. Your staff were excellent in tracking everything precisely despite the mess we threw at them. Ms Nina handled most of the mess excellently Mr Farhan and Mr Raj checked us in initially and had to make sense of the multiple bookings under one name and how to reorganise it. Ms Nina added that special touch ... Read more
from Nairobi, Nairobi, Kenya
Submitted on 04-11-2016
we stayed at the hotel with my husband and the hotel staff were very friendly from check inn. The buffet break fast offered has variety. The rooms are modern but the best thing about the hotel is the location next to the mall of the Emirates making shopping easy.
from Glasgow, United Kingdom
Submitted on 04-11-2016
Overall a nice hotel, good location. Will probably improve with time as it's only newly opened. I wasn't offered a non-smoking room even though I'm not a smoker. Unfortunately the room had a strong smokers smell which ruined the experience a bit. Breakfast was very good, well laid out and good choice of food. Would still recommend the hotel as it's very convenient to the Mall of the Emirates and the Metro System.
from
Submitted on 06-11-2016
The location is 200 meter from mall of emirates and is new hotel looks crowded but very very slow service and happen at check in we almost stay around 30 minutes even the reservation one month back also am diamond member but no Benefit And once you call for any thing you want either will not come or come after 1 hour or more You need to be patience or find another hotel
from Doha, Qatar
Submitted on 07-11-2016
Hotel with a convenient location. Rooms comfortable and stocked with all we needed. Both breakfast and dinner were delicious. Pleasant atmosphere in the bar. Mostly, however, the staff are fantastic; helpful and friendly. It was my son's birthday while we were there and they all remembered! They delivered a lovely surprise chocolate cake to our room too. We would def recommend.
from Aldie, Virginia
Submitted on 08-11-2016
Very nice hotel we enjoyed the stay. Def will come again. Awesome service. Friendly staff. Nice location. Clean . Close to the mall and to pharmacy n supermarkets. Cant wait to go again. Love it love it love it love it
from Providece, United States
Submitted on 11-11-2016
Warm welcoming, amazing and delightful experience at the Hilton Garden Inn Mall of the Emirates. Excellent food. Friendly staff that went out of their way to make sure we had the ultimate guest comfort and satisfaction. Would go back in a second.
from Denver, Colorado
Submitted on 12-11-2016
Sharp looking rooms and lobby. Free bus to the beach next to Hilton Jumeirah. Please note that the lounges at the Hilton cost extra even if the concierge mentions that they do not. Free laundry facility on first floor. Small supermarket across the street so do not spend extra at the hotel mini mart. Nice pool with comfy lounges open until 7pm. Easy access to the metro as well.
from
Submitted on 12-11-2016
We stayed here for one night as had a late landing and was on the way to a hotel further out of town So was really just to crash in. Have to say cant fault the place, we stayed in a hotel in the next street last time and it was rubbish. It again is up to Hllton's standards, nice room clean bathroom adequate, right next to the mall, Shops in same road for snacks/soft drinks and plenty of local places to eat i near by streets or again go in to the mall. Will stay again if in the area, staff a... Read more
from Cairo
Submitted on 15-11-2016
This is a very good hotel with the following pros and cons: Pros: Location Service spacious rooms Nice Gym complementary coffee in the room Cons: small pool same breakfast everyday with small selection
from Jakarta, Indonesia
Submitted on 16-11-2016
Al Barsha area gather a concentration of affordable & good quality hotels. The Hilton Garden Inn is located 300m from the Mall of the Emirates and it's not connected to the mall, it just requires less than 5 min walk. The hotel is good quality and clean, with good amenities. Good variety at the breakfast and efficient service. It's a busy hotel, a lot of tour operators settle there and this can be noticed specially in the morning during breakfast. Beside that it's a good quality / price hotel.
from Kuala Lumpur, Malaysia
Submitted on 16-11-2016
The hotel is nice, easy access to the mall. Room was clean, internet speed can be faster. Breakfast busy and menu needs to improve. Special mention to Eugene, for his genuine service, breakfast be my favorite part since his service was excellent. He remember all my preferences after my first breakfast. Definitely will come back again.
from U.K.
Submitted on 18-11-2016
We had a 5 night stay here in November. Our room which was a King room was clean, comfortable and quite spacious. There was no bath but a double sized shower. The corridors are wide and light and airy and the lifts were very quiet and efficient. We never had to wait more than a couple of minutes for a lift to arrive. The hotel has a restaurant, coffee shop and a bar plus a small shop ' the pantry' selling a few groceries.As we had booked a half board package we ate in the restaurant each evening... Read more
from
Submitted on 19-11-2016
It is a nice casual hotel. Location is closed to mall of emirate. No wonder many tour were staying there. I was attending a conference and It was my 1st time staying in Hilton garden inn for a week. First, Maybe not many guest would do laundry in their hotel. I had no idea why I have to call either housekeeping or reception to give me a laundry bag everyday. Second, the laundry form mentioned if submit the laundry before 0900 and it should return before 1800. But eventually the housekeeper ... Read more
from
Submitted on 20-11-2016
Pros: - near Mall of the Emirates about 3-5 minutes walk and near the metro - price of stay is affordable - wifi connection very fast - staff are friendly and accommodating Cons: - Air conditioner is weak. Even at 18C. - there's a 15AED charge every time you ask for something to be delivered in your room. - The fridge in our room wouldn't close even at force. - No view (but not really a big deal) - There's only few channels, mostly Arabic when most of the guests are in fact foreigners. All ... Read more
from Bangkok
Submitted on 22-11-2016
It's new hotel next to mall of emirates. You can walk only 5mins to mall of emirates. Then you can take the train to mall of emirates for wherever you want. Easy to grab the taxi as many of them park in front of the hotel or lexus is a good choice as well. Room is nice,meet the hilton standard, gym is good and small pool. Opposite hotel is a small supermarket but you can go inside mall of emirates for carefour as well. Love it and recommend.
from chicago, United States
Submitted on 23-11-2016
This hotel had great staff and provided exceptional service. Kind and timely. Asked follow up questions. solved problems.Gave tips for touring, and restaurants. Good food. Close to the large mall. Very good on anticipating questions.
from
Submitted on 23-11-2016
Well located in a quiet safe location, comfortable rooms, excellent breakfast and other meals and exeptional service especially by the banqueting staff responsible for the facilities and service fotr the training I was delivering
from Nagpur, India
Submitted on 25-11-2016
We had a amazing and a very happy stay at this hotel. The staff is very friendly and very helping. Rooms are very spacious and very comfortable. Over all every this is very perfect. 1 star less just for the repeat breakfast. We were there for 4 nights, and all day we got the same breakfast. Cheers.
from Lahore, Pakistan
Submitted on 26-11-2016
Excellent location. Only a few steps away from the Mall of Emirates makes it an ideal place to mix work with a bit of shopping while using the Metro. Very tastefully done interior of this fine hotel. Staff were always pleasant & helpful. Highly recommended.
from SouthportENGLAND
Submitted on 28-11-2016
The Hilton Garden Inn Mall of The Emirates, is in a wonderful place next to the shopping centre of the same name, The mall has its own metro station from there you can go all the way to Downtown Dubai or the other way towards the marina. The hotel its self is wonderfully clean with very good staff, The rooms are a very high standard well maintained, with a good level of equipment including, a very large flat screen tv with separate dvd player, a refrigerator, digital air conditioning, reading li... Read more
from Metro Manila, Philippines
Submitted on 30-11-2016
Hilton garden inn is just right for a business trip or family vacation. Not very fancy, but the room is so neat , spacious and smells good ! I just hope the toiletries withh inclede shavers and cotton / cotton buds. Having a bath tub would very much appreciated in this very warm country. The breakfast buffet is just enough, i stayed 5 nights and its exactly the same every single day, sad to say. I needed an eye drop and the staff Ismail of lobby has offered me his own eye drops. When i offered... Read more
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