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Habtoor Grand Resort, Autograph Collection

Dubai, United Arab Emirates (DXB)

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Based on 2453 reviews
Room & Rates

Club Suite, 1 King Bed

1 king bed
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Family Room, Tower

2 twin beds or 1 sofa bed
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Room (Resort)

1 king bed or 2 twin beds
431 sq feet (40 sq meters)

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Room, Partial Ocean View, Tower

Room, Partial Ocean View, Tower

1 king bed or 2 twin beds
431-sq-foot (40-sq-meter) room with partial ocean views

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Room

1 king bed or 2 twin beds
377 sq feet (35 sq meters)

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Tower Room Oceanfront

Tower Room Oceanfront

1 king bed or 2 twin beds
431-sq-foot (40-sq-meter) room with ocean views

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Club Room, Partial Ocean View

Club Room, Partial Ocean View

1 king bed or 2 twin beds
431-sq-foot (40-sq-meter) room with partial ocean views

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Club Room, Oceanfront

Club Room, Oceanfront

1 king bed or 2 twin beds
431-sq-foot (40-sq-meter) room with ocean views

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Family Room, Partial Ocean View, Tower

Family Room, Partial Ocean View, Tower

2 twin and 1 sofa bed
538-sq-foot (50-sq-meter) room with partial ocean views

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Suite, 1 Bedroom, Partial Ocean View, Tower

Suite, 1 Bedroom, Partial Ocean View, Tower

1 king bed
700-sq-foot (65-sq-meter) room with sea views

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Club Suite, 1 Bedroom, Partial Ocean View

Club Suite, 1 Bedroom, Partial Ocean View

1 king bed
700-sq-foot (65-sq-meter) room with partial ocean views

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Room, Sea View, Tower

1 king bed or 1 twin bed
Overlooking the sea

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

Club Room, Sea View

1 king bed or 1 twin bed
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

Standard Room

1 king bed or 1 twin bed
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

Standard Room, Tower

1 king bed or 1 twin bed
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

Club Room

1 king bed or 1 twin bed
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Habtoor Grand Resort, Autograph Collection
Al Falea Street, Jumeirah Beach, Dubai, United Arab Emirates 24454

Rooms
Make yourself at home in one of the 446 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a nightclub and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 16 restaurants and a coffee shop/caf. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 8 bars/lounges.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. This hotel has 10 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 125 per person (approximately)
  • Airport shuttle fee: AED 250 per person (one way)
  • Rollaway bed fee: AED 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Tourism fee: AED 20 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Gift Shop on Property
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Kids Club
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Night Club
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Private Beach
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Steam Room
  • Swim-Up Bar
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2453 reviews
from
Submitted on 26-05-2016
Went for 10 nights with Mrs for honeymoon - loved every minute of it!!! Great location as everything nearby. The concierge and reception staff (especially Mohammed & Mr Khan) very helpful and respectful. The food was lovely, had something for everyone basically. The swimming pools (main and the horizon) were very clean and well maintained. Shuttle service to shopping centres was a massive plus, we saved a lot of money utilising this Only slight negative was the small in-house shops, items a bit ... Read more
from Abu Dhabi, United Arab Emirates
Submitted on 26-05-2016
Stayed for 2 nights, booked for 3 adults and the booking was done for 1 only. Room wasn't ready by 2:30pm, luggage after 3 times asking the bellboy he refused to take out as he said we are not allowed to take it out...funny place. So really had to do it ourselves. Breakfast charge 125 aed....not worse it at all. Room was tired and looks badly used...hotels facilities, one pool is free of charge and the other one had a minimum spent of 150aed per person...this has a few serious issues in our opin... Read more
from Yorkshire
Submitted on 26-05-2016
You will need to visit this place to truly understand the sheer luxury of the place, it is by far the cleanest, grandest hotel I have visited, everything has a sparkle, everything is excellent in everyway. Even the staff are well polished in their manners, their professionalism and their ultimate task to look after your every need. We went to meet some friends here and they said to meet them out by the rear pool areas, the layout of the gardens, the swim up pool bar, the lunch areas were superb... Read more
from Newcastle, United Kingdom
Submitted on 26-05-2016
The hotel was clean, staff friendly, spacious rooms. Good food quality. Drinks expensive, but they are in most places in Dubai. There's a few bars in hotel and they have various happy hours and promotions. Good location being near to marina. Would happily return.
from Manchester, United Kingdom
Submitted on 27-05-2016
Can not fault this hotel. Location is perfect 5 minute walk from JBR walk where all the food joints are. Bedrooms are spacious and comfortable. Presented well including the bathroom. Pool facilities are really good with a nice clean beach, although it's a few minutes walk to the beach. Breakfast was good with a variety and the spa is one to try. This hotel is perfect for everyone especially families.
from Clemson, South Carolina
Submitted on 04-06-2016
This hotel was elegant, accomodating, and offered a little of everything. If you need a place for a short stay or a longer vacation this property can meet your needs. Request a room on the Club level and enjoy the lounge. If you want to watch people, visit the XL Beach Club.
from
Submitted on 05-06-2016
Just returned from a week at the Habtoor and absolutely loved it. Service was outstanding from start to finish, staff were so friendly and couldn't do enough for us. The hotel and grounds are beautiful and all 3 pools were fantastic, we especially loved the infinity pool at the horizon bar where we could swim til we had watched the gorgeous sunset! Location wise it was great too, with just a short walk to both Dubai Marina and JBR walk and only 10 minute taxi ride to the Palm. We didn't use ... Read more
from Stuttgart, Germany
Submitted on 07-06-2016
special thanks to Anjahi Gonsalves (Operations Manager), Khan (concierge) and Dasan (Beach), everything was fine, very clean rooms, excellent Food and excellent Service, would recommend this Hotel to Family, Friends...
from Cambridge, United Kingdom
Submitted on 07-06-2016
Just got back from a 5 day holiday with my partner at the Habtoor, so mainly positives from this stay, the hotel was very welcoming, we arrived at 10am and was allowed to use the showers and store bags until our room was ready, the room was a deluxe garden room with pool view, room was big, clean and with a nice little balcony. the main hotel itself is clean and well looked after. we ate at the grand grill and underground pub, bother were fantastic, food was great. Hit the happy hour from 4-8pm ... Read more
from Southend-on-Sea, United Kingdom
Submitted on 07-06-2016
We have just got back from staying 8 nights at this hotel and we are desperate to go back! We couldn't fault anything about the hotel and were treated like royalty the whole time! We had a family tower room on the 17th floor which was spacious and had amazing views. The bathroom was also a good size. We got two free bottles of water each day, which were topped up in the evening if required, and as many toiletries as we wanted! We also had free wifi for the entire stay which was quick wherever ... Read more
from Dubai, United Arab Emirates
Submitted on 29-06-2016
We had an excellent stay here in Grand Habtoor hotel. The staffs are very friendly and accommodating especially Jeffrey, he was very attentive to our needs and ensure we are having a good time and even granted our request to extend a few hours. The hotel is beautiful and very clean with nice ambiance. My family had a very nice sleep and relaxation. The swimming pool was very clean, my family enjoyed it especially my kids.
from Dubai, United Arab Emirates
Submitted on 29-06-2016
The rooms are spacious ,clean and so comfortable with the nice view to the sea..The staff are kind and very helpfull.We enjoyed the food in the restaurant and i really enjoyed swimming on the pools with the awesome staff they are very nice .I've would highly recommend this hotel to my friends.
from London, United Kingdom
Submitted on 30-06-2016
Truly stunning hotel with light sleek interiors, the bedroom was large with modern decor, lovely view of the sea from room and the pool, you can just about see the Atlantis across the water and also Burj al Arab from the side of the pool. They have good selection of bars and restaurants and clubs. It was a great experience. Thank you
from Dubai, United Arab Emirates
Submitted on 30-06-2016
Location - Ambiance - Staff - Views - Food : it's all you need in one place... We were welcomed by "Basheer", and he did a great job giving us a warm welcome, explain what the hotel has to offer, accompany us to the room, and make sure we are all set to enjoy our stay... We got a corner room, so had a view of the sea and the city. the room decor combines Arabic art with a modern touch... The resort grounds are just amazing - 3 pools, tennis courts, restaurants, private beach, you name it... 5 ... Read more
from nuneaton
Submitted on 01-07-2016
Went here for my wife 30th birthday.was a really nice hotel made my wife a birthday cake.really friendly staff a girl in reception called wayne was great so much help real asset to hotel they need to keep her on.it in a great location 10 mins from everywhere will stay there again next time cant fault it
from Kolhapur, India
Submitted on 02-07-2016
World Class Business center and ball room with super latest artwork in the Lobby is what catches ones attention once you arrive at Habtoor Grand !I had this opportunity of attending a Business conference in September 2015! Situated in close Proximity to the Jumeirah Residences !! The stain glass at the ceiling has a desert scene painted very tastefully !
from
Submitted on 02-07-2016
After debating between this property and Sofitel Jumeirah Beach, I decided to go with the Habtoor Grand. The pool facilities looked much better at Habtoor and I was very happy with it. The private beach is also great, groomed sand and lots of seats available. It even has a beach volleyball court! We had checked in late on a Thursday evening and I had emailed in advance to see if we could upgrade our room for my boyfriend's birthday. The reservations and front desk team were very accommodating a... Read more
from
Submitted on 03-07-2016
The lobby is very grand indeed. We arrived in early hours of morning and were asked if we wanted to pay extra to upgrade room as we didn't have a good view aparently and of course we said yes. However to be honest I was not that impressed with the upgraded room; the bathroom lighting was dingy and the walls next to toilet were not clean. There was a tiny balcony-no table chairs on it as they probably didn't have room. Breakfast was great. Whilst the staff were very attentive I have to say t... Read more
from Glasgow, United Kingdom
Submitted on 03-07-2016
Had a short stay here with my wife as an extended honeymoon and glad we chose this hotel. I have been to Dubai a few times now and would recommend this hotel to anyone going as a couple or with a family. This is a large hotel near sky dive Dubai at the far end of the Jumeirah Beach. The location is great and is a nice walk along the beach to the Jumeirah walk area where there are lots of shops, restaurants and various activities like floating water course, jet ski hire etc. We stayed in on... Read more
from Greater Manchester, United Kingdom
Submitted on 05-07-2016
Stayed for 4 days during Ramadan which did not affect our stay in the slightest. Hotel was excellent but showing signs of wear and tear in certain areas. Staff in restaurants and at the pool including the pool bar were excellent as were the people who looked after our rooms but the reception staff not as good, when in my opinion they should be the best since first impressions could. We couldn't complain about the food in any of the restaurants every meal was excellent and staff very attentive. N... Read more
from Newcastle upon Tyne, United Kingdom
Submitted on 06-07-2016
Stayed at this hotel for 7 nights with my sister in a tower room on the 11th floor beautiful room cleaned every day.the club lounge was beautiful the staff ( daisy and Brian) were very pleasant and friendly and the manager couldn't do enough for us.the guy (Johan)on the reception who I met 14 years ago in Dubai arranged our wake up call breakfast and transfers to the airports was a great help.the only thing you could improve on is compared to other hotels the choice is very poor for half board
from
Submitted on 07-07-2016
We stayed at the Habtoor In June. The staff were very friendly and helpful. We had booked 2 rooms, which were comfortable. On the 2nd day we had an issue with one of the rooms. We were upgraded to one of the club rooms with free breakfast. Best trip ever will come again.
from
Submitted on 07-07-2016
We stayed next door at Le Royal Meridien which is a brilliant hotel. Every night we went to The Habtoor to drink in the Underground Pub. This is a fantastic bar with excellent "happy hour" deals. Karim and his team are great - well done and thanks for making our holiday special! Can't recommend it enough!
from Barcelona, Spain
Submitted on 07-07-2016
I enjoyed every minute I spent in this hotel. I got sick when I came to Dubai so I actually had to spend all of my trip there. The rooms where beautiful and fresh. All was new, clean and shiny. The staff was very helpful with everything. Loved every bar I went to. The pools are amazing too, it's a shame you cannot take a bath during the night since it's still hot in Dubai. The food was absolutely delicious. Maybe the club they have is not what you expect when you're in Dubai, it could be more ad... Read more
from Sheffield, United Kingdom
Submitted on 09-07-2016
Really nice hotel, location was good and not too far in a taxi to airport, burj khalifa, fountains, mall etc! Service was outstanding and breakfast was very nice with plenty of choice! Pool area was great, we only had 2 nights in Dubai so definitely want to return and would stay in this hotel again! The room was lovely but the air con was very loud which was great for getting to sleep but the room stayed cool enough through the night to turn it off!
from Berkshire, United Kingdom
Submitted on 10-07-2016
We stayed here for 3 nights in November before heading to Abu Dhabi for the Grand Prix. I stayed here around 5 years ago and it didn't seem like the hotel had changed at all The service was great however the hotel is very tired now and could do with a makeover! Good location though and the food was good. Would look for somewhere less tired next time
from Beaconsfield
Submitted on 12-07-2016
Easy taxi ride from the airport. Excellent staff throughout the visit. Grand entrance, good room & bathroom, male house keeper, very good & appropriate. We loved the pool on about the 4th floor, quiet with good views. Ate half board. Took bottled water from the room to dinner ( as did others) drinks expensive. Took advantage of happy hour in the 'Underground' pub within the hotel.. Which was nice, local came to use it too. Nice spacious hotel & gardens.
from
Submitted on 13-07-2016
The location is great! The turquoise sea and the nice sandy beach are wonderful! The room was absolutely fantastic - modern, in oriental style and with a great sea view! the staff is nice and friendly. I loved the hotel and would like to stay there again!
from Edinburgh, United Kingdom
Submitted on 13-07-2016
This hotel is great, excellent staff who were very helpful all the time. Restaurants were all great serving excellent food and staff very courteous. Rooms were clean and great, room service menu really good and great for when too tired to head out for dinner. Hotel pool and beach were excellent. Internet was great as well had seen a few reviews saying it was slow but I had no issues with it at all. Only one thing that was annoying was house keeping stated very early and could make quite a bit... Read more
from
Submitted on 17-07-2016
I want to praise mr Jeffery D Galao on his courtesy and amazing service. We visited the hotel last Friday and he was always there to check on the customer's satisfaction. This is a true example of customer service.
from Manchester, United Kingdom
Submitted on 18-07-2016
We had an amazing holiday in the Habtoor grand resort and we would return. The service is incredible and all the staff are extremely friendly and will do anything they can to please you. The food and drink was very good and the hotel itself including the rooms were beautiful and they were kept very clean and tidy. We really love Dubai and the only bad thing I can say about the hotel was that there wasn't a lot of entertainment for night time, as when we went to go into a bar, we got told we wer... Read more
from Cork, Ireland
Submitted on 18-07-2016
Stayed on 20th floor overlooking the beach - adjoining family rooms. Rooms huge, ultimate in luxury, best breakfast anywhere. Staff could not have been more helpful, without being overwhelming. And the petit fours on the silver servers were most welcome !! Would highly recommend ??????
from Johannesburg, South Africa
Submitted on 18-07-2016
This was my first time in Dubai and I was recommended this hotel. This was by far the BEST recommendation. Firstly thank you Fredrick Reinich and your staff. Everything was great - the staff were amazing and respectful and always had a smile on their face, nothing was an effort for them when we needed assistance. The hotel has every facility one would need from an amazing children's section to different cocktail bars for adults and a state of the art fitness centre. The room are big and beautif... Read more
from
Submitted on 19-07-2016
Visited in July ?? try and avoid Dubai during July August as it is the hottest time. If possible try visit between Nov ?? Mar as the temperatures are a little more bearable First impressions were bad as we arrived on a 7 am flight to be told we can not check in till 3pm. Having had a night flight and travelling with a baby it was the last thing we wanted to hear! I had to stand my ground and argue and keep retuning every half hour till we were finally allowed to check in at 11:30 am. They ... Read more
from
Submitted on 19-07-2016
It was really nice experience, I enjoyed it , staff there were really helpful , I must say service was excellent, rooms was really good , overall good value for money , convenient location , you are next to all cafes and restaurants
from London, United Kingdom
Submitted on 19-07-2016
Our room had a sea view and that was wonderful to wake up to every morning. This was a girls holiday and we had such a great time. The hotel had everything we wanted... Spa, beach, ladies beauty salon down the road, club at the hotel, and amazing restaurants and shisha lounges around the hotel. It's only a short walk to JBR. But the hotel area is very lively and popular with families and friends chilling out till the early hours of the morning. It's far away from downtown Dubai, but if you ... Read more
from Northampton, United Kingdom
Submitted on 21-07-2016
We stayed at the Habtoor grand with our Grandaughter in April for 10 nights in a Club room. It was a fantastic experience and honestly there is nothing we could fault. Superb service from all the staff in all departments and the club lounge is the best we have been in. Great service from The management and their team Sarah,Serah,uyuliah,Richard,and Mary. Also the resturant manager Mohamed,Anjali and all his great team. Thank you to you all for making our stay a great experience. Pool and kids ... Read more
from Manchester, United Kingdom
Submitted on 21-07-2016
First the good points, most of hotel staff very friendly and will go out of their way to assists you. Great views from Sea view rooms and hotel in a very good location. Infinity pool on 3rd floor is very good to get away from the crowds and pool/bar attendants are very good in looking after you. Not so good points, hotel rooms need updating and freshening up, balcony not big enough to sit out on and very dirty, Having booked half board food well below 5 star standards and not offered option to d... Read more
from
Submitted on 24-07-2016
Firstly the hotel looks very nice from the outside however the rooms were quite substandard for a five star hotel. We were checked in by Sofia who is extremely friendly and even upgraded both of our rooms from the resort into sea view rooms. Throughout our trip she made our trip very enjoyable and we can't thank her enough for all the support she provided us. The other staff weren't very friendly and we found them quite rude which was very disappointing. We arrived at approximately 11am and che... Read more
from Northwich
Submitted on 25-07-2016
Family week-long holiday in Feb half-term. Very safe, good location and staff and facilities were excellent. Had a Tower family room which was great for our family of four. Kids were ecstatic they had the large tv in their room. We got the Entertainer app and made full use of the "buy one get one free" coupons. Short walk to Dubai marina where restaurants abound. Pool was clean but busy, and they have a private beach. Will be back next year.
from Bahrain
Submitted on 25-07-2016
Great service! Order the eggs benedict for breakfast, simply the best I've ever had. Compared to the surrounding properties this place was easier on the wallet. Even if you don't want to tackle the city you will have more than enough to do on this property. I will go back.
from
Submitted on 25-07-2016
Overall a great experience , not the best in dubai though! Service was pleasant , very attentive staff. Room service was little slow but bearable. Beach is quiet far and very rare to find vacant lounge , however staff were helpful would carry towels for me , baby stroller and help you settle. Breakfast was very nice in this hotel. I have enjoyed my stay...people are nice and professional.
from
Submitted on 26-07-2016
We had a great weekend as a family. Kids enjoyed the pool area, Aristotle, the attendant was helpful and good with the kids. Nice pool amenities. My kids loved it. Service was great though the rooms are not so great. Great place for a vacationing family. Very relaxing!
from
Submitted on 27-07-2016
My Wife & I arrived on the morning of the 17th of July after an overnight flight from Glasgow, we were aware of the 3.00pm check in time prior to arrival, our cases were taken from us for safe storage & we were shown to the travelers lounge prior to deciding to pay for breakfast, we had literally eaten some toast & went back to get a few things from our case only to be informed our room was ready, we were taken to our room & given a great explanation of where everything was in the room by the po... Read more
from
Submitted on 28-07-2016
Came as the first stop of our honeymoon and it is a top quality place. The grand grill serve amazing food that is not cheap but absolutely worth every penny. The room is clean, spacious and they gave us complimentary cake as a honeymoon gift! The staff are so on you from the start. Ensuring everything is in place and to your liking. They are polite and curtious and have made our stay outstanding and memorable
from Herts
Submitted on 28-07-2016
We have stayed here before in October 2 years ago and decided to go back in the summer holidays , it's very hot but well catered for . The staff are amazing and can't do enough for you. The rooms are nice we had a 1 bedroom suite and stayed with one 8 year old . The pool area is not that great not very clean and very loud especially at weekends , they are not very accommodating with kids they have one covered over pool bar which kids are not allowed to enter and in the extreme heat it's frustrat... Read more
from
Submitted on 28-07-2016
Very nice hotel but rooms are standard regarding it being a 5* but bearable Got to thank Sofia an Nora for the fantastic service an great hospitality always smiling an made us feel welcome which hardly any other staff did Also thank zafar the night reception worker very respected gentleman he is an very helpful Besides great service all round pool an beach area an scrumptious breakfast enjoyed it everyday
from
Submitted on 29-07-2016
We have just stayed in this amazing luxurious hotel. All facilities are 5 star. We have just stayed in 4 family suites and everything we needed was there for us.The staff and management cannot do enough for you. They have been absolutely amazing. A special thanks to Sunil Das at the pool and Sabhu in the Al Dhiyafa restaurant and all their teams and management for making our family holiday perfect. The buffet has a variety of food choices and breakfast is one of the best ones I have had in any h... Read more
from Bedfordshire, United Kingdom
Submitted on 30-07-2016
First impressions of Garden resort room (delux). Very disappointed and unhappy with room. Not clean and missing a second bed that had been booked. Child has nut allergy and we found nuts in sofa. bathroom, living area and terrace floors not clean. However, we were moved to a tower room. 100% better all round. Excellent buffet offered plenty of choice. All staff in the restaurant were lovely, accommodating, genuinely customer focussed and friendly, enhancing our experience. They were ful... Read more
from Yokohama, Japan
Submitted on 31-07-2016
This hotel was excellent. I was traveling on business, but brought my family with me. The family suite was perfect (two rooms separated by a sliding door - two TVs). The hotel room showed a little wear, but it was VERY nice. The service was excellent. Do not miss the breakfast (it had everything you could possibly want). The one negative was that that charged to use the tennis court. One person wanted to charge us $75/hr (USD) another wanted to charge us $45/hr. As it was 110 degrees outside, w... Read more
from Cwmbran, United Kingdom
Submitted on 01-08-2016
We are currently staying at this beautiful hotel cd rating our 10th Wedding Anniversary. On arrival we were greeted with a welcome drink and snack and were told that due to our anniversary that we had been upgrade to a tower ocean view room (709) which were were extremely pleased with, then when we entered the room, the hotel had arranged for our bed to be decorated in rose petals.. Wow ! What a welcome ! That evening we arrived back at our room and there was yet another lovely surprise .. A sma... Read more
from Magor, United Kingdom
Submitted on 01-08-2016
The hotel room was nice and the bed was amazingly comfortable. Staff were attentive and good humoured. The upstairs swimming pool was relaxing, unlike the pool downstairs that had a lot of screaming children! The food was good in the hotel apart from room service that was surprisingly bad as virtually nothing was available apart from burger and chips. 4 out 5 for us as it lacked a bit of atmosphere but a decent hotel nonetheless
from Birmingham, United Kingdom
Submitted on 01-08-2016
From the moment you arrive at this stunning hotel you are enchanted with it's foyer. The hotel staff were excellent special mention to Asif , Hassan , William the gentleman from Indonesia (forgot your name ) at lucianos restaurant the service was excellent and very professional we stayed in the tower room with beautiful views across the palm and down the beach , the room was clean well presented the hotel gave me and my wife a anniversary present whom we would like to thank very much ! My 4 yea... Read more
from Dubai, United Arab Emirates
Submitted on 02-08-2016
Me and my family had a great 3 day stay at habtoor grand. Room was ok needs more renovation. Food were very tasty especially Luciano's, got to avail their buy one get one free pizza??? . Aqua zumba was fun and the guy conducting it was very good. I wish i got to stay little longer to have more sessions ???.pool staffs are always helpful ahmed, jina, aris and jobert,thank you it was nice meeting all of you. Kids club needs to have more activities but the ladies inside are playful with the kids ... Read more
from Leicester, United Kingdom
Submitted on 03-08-2016
We were very excited to arrive in our hotel... First impressions... Very Grand , beautiful lobby and friendly staff to greet us. We got to the hotel at 6am, and check in time was 12pm. To our disappointment we were told that we would not be offered complimentary breakfast as our package of 7 nights bed and breakfast didnt start until after midday.. We explained that we had two night flights and that our children were very tired and hungry but they were quite adamant on highlighting their hotel... Read more
from
Submitted on 04-08-2016
This was an amazing hotel - luxury from start to finish. The rooms are beautiful. The best pool is the infinity pool, the main pool can get quite busy and the infinity pool is a lot cooler with less people there... And a better view where you can see for miles.
from
Submitted on 04-08-2016
Stayed for three nights at the Habtoor on business. This is one of Dubai's long standing hotels on Jumeirah beach and as such has a old heritage Dubai charm and having joined the Marriott stable recently it's a great addition for Marriott Rewards members. It's a large property with two towers both equally nice as and has rooms located outside the main buildings close to the pool. I arrived at the hotel at 8am and was provided with my room immediately - and with an upgrade. This is a very well ... Read more
from Beddau, United Kingdom
Submitted on 06-08-2016
just came back from a ten day holiday at the Habtoor Grand and would like to say that the hotel was great for me my wife and daughter. we stayed in a tower family room with Club lounge upgrade.The food in the Al dhiyafa was very good with plenty of choice at both lunch and evening meal times,staff very friendly and polite.The main and infinity pool were both great no problem to get sun beds. a nice touch by the pool staff was to bring cold towels around for guests just what you need when temp hi... Read more
from East Grinstead, United Kingdom
Submitted on 07-08-2016
Unbelievable hotel, outstanding service and facilities. Cannot fault in any way! We only stayed for 2 nights but will definately come back again for a longer stay. The staff were so very kind, polite and nothing was too much trouble.
from Sydney, Australia
Submitted on 08-08-2016
The place is central to all the hotspots in Dubai. Go to the 3rd floor at the horizon bar lounge. They have happy hours starting 4pm, the views are majestic. Sea view with Palm Jumeirah and Atlantis at one end, burj al Arab on the other side and Grosvenor house and marina views. Habtoor Grand is definitely a must for visitors to Dubai..
from United Kingdom
Submitted on 09-08-2016
So going to Habtoor ? i was reading reviews for quite a while before i went, so having returned after an 8 night stay here is mine. The Habtoor is a lovely hotel, very relaxed but it is the staff that make this place, always a smile and ready to help- i have had many holidays in Europe and never experienced this kind of service so habtoor your staff are ALL a credit to you!! I would have given my rating a 5/5 but as a 5 star hotel i would not expect to find any faults but some parts of the hotel... Read more
from Peebles, United Kingdom
Submitted on 09-08-2016
We arrived at six o clock in the morning and had to fight for the twin room we had booked as the receptionist was trying to make us take a king room. Unsure what the problem was as we finally got a twin so there was obviously availability but not what we needed after a sleepless night. Once we got our room it was lovely and clean and the beds were very comfortable. The main pool was very busy with lots of children and it was quite difficult to find a sun lounger with shade. The pool bar do some ... Read more
from Mirfield, United Kingdom
Submitted on 09-08-2016
Definitely recommended to stay here! The hotel is clean and very modern with every facility you can think of. The rooms are very spacious and luxurious and both of the pools (adults only and family pool) are amazing. I would recommend going to the private beach for a day too. The staff could not do enough for you, very polite and helpful and always lots of staff on hand to help you. The breakfast is fantastic too- so much to choose from!
from
Submitted on 10-08-2016
Check in was a little slow and reception staff were a little abrupt. When I was checking out the reception staff were no help with my car transfer and pointed to a phone that I had to make the call myself, I am aware the transfers were not booked with the hotel directly but its the first time I was made do it myself and it would of been easier with the language barrier for them to make the call for me, not exactly what would one would expect from this standard of hotel. All other staff members w... Read more
from Kent, United Kingdom
Submitted on 10-08-2016
I visited this hotel at the beginning of August 2016. Upon arrival we were greeted by the door staff of the hotel where they took our bags and showed us to the lobby reception. Reception staff are lovely and very accommodating. We were upgraded to a tower room from a resort room. The room was stunning, located on the 3rd floor and the balcony opened up on to the infinity pool. Stunning views of the marina, the Atlantis Palm and Burj al Arab (Would totally recommend asking for a 3rd floor room ... Read more
from Sunderland, United Kingdom
Submitted on 10-08-2016
This is the third time we have been to Dubai. Stayed in different hotels each time. We had booked two rooms and as they weren't together we were upgraded to a suite. It was lovely! The towers were the best rooms. Great views and everything was spotlessly clean. Fresh toiletries and water every day in each room. The club lounge access made a huge difference with afternoon tea and free drinks/cocktails. Food in the restaurant was really nice and if there wasn't anything the kids liked, then they'... Read more
from Dubai, United Arab Emirates
Submitted on 10-08-2016
Got to spent a day with my friend through the cobone promotion.We arrived early to enjoy the pool first before our massage.Joined the aquazumba and met Julius,Superb experience!Staffs were very polite and helpful specially Ahmed, thank you for assisting and finding us nice shady area. Restaurants by pool offers variety of succulent foods but bit expensive.Pool changing room was quite crowded so we decided to go and use Spa steam and sauna.Kristine gave me the best massage I ever had that will ma... Read more
from London, United Kingdom
Submitted on 15-08-2016
The hotel staff were fantastic, Night manager Mohammed Mustafa looked after us really well, The kids club was fantastic especialy Mr Sunil Das who entertained my little boy throughout the day, being a way of tennis football all kinds of activities. I loved my stay there, even the room service was great. I will be going back there very soon.
from Budapest
Submitted on 15-08-2016
We spent 5 days at Habtoor Grand Resort Hotel at Dubai Marina. We stayed in one of the towers in a corner room with sea view. The room was spacious and very comfortable with huge king size bed. Housekeeping job was excellent. All the employees were very friendly and helpful. I must mention Mr Ali at front desk, special thanks for his thoughtfulness. There are 14 restaurants, so everybody can find his or her taste, kitchen and service are superb. Breakfast - one of the best. Pool area is like par... Read more
from London, United Kingdom
Submitted on 15-08-2016
My family and I consisting of 3 adults and 2 children stayed in the executive suite with a sea view , spectacular view over jumeriah beach and the hotel grounds and pools. Access to the executive lounge provided the elegance and added luxury of sitting out on the balcony for breakfast and afternoon tea with views of the Palm, Atlantis, the sea, sun and sky ..my 8 and 14 year old girls and my mum absolutely loved it! Pre-dinner canapés and drinks were another treat... Couldn't ask for more! Even... Read more
from
Submitted on 16-08-2016
Not only is the food delicious, but the staff truly understand quality customer service. From the servers who stay on top of filling your drinks to the managers like Jaco who deliver quality products, the experience is entirely satisfying. I felt welcome and cared for, something I truly cherish as a frequent traveller. I will be back again and again, for the food, for the service, for the people. Thank you Jaco for going above and beyond. This lady is so grateful for this desert oasis. *side not... Read more
from Alkharj
Submitted on 16-08-2016
The plus points are its location on beech, shuttle service to mall of emirates, swimming pools, gyms, tennis court, kids slides, clean, spacious & comfortable room, spacious bathroom & balcony view. We arrived 12 hours late of the checkin time, but even then the room was not ready. However, they compensated it very well, having offered complimentary dinner worth 250 dirhams & allowing late check out of 3 hours without additional cost. They didn't removed the room bar which I requested at the ti... Read more
from
Submitted on 05-09-2016
We had a family suite which was ideal for my family two bedrooms and a bathroom food was delicious breakfast was excellent been to this hotel twice now and love it will be returning soon the special offers in the underground pub was really good on a Tuesday every lady gets 5 drinks for free every night was different offer available really enjoyed it
from Cirencester, United Kingdom
Submitted on 07-09-2016
On the first night we got here from our 4 hour flight from London and our room wasn't available and the replacement the first time smelt of cigarette smoke. On the next 6 days we had a upgraded room with amazing service and everyday our room would be made for us and when ever we needed a taxi it would be there. It is a quite area of Dubai for the size of the city and is not far from some takeaways and a small store nearby. The pool and private beach is a very nice touch with a pool bar. I would ... Read more
from
Submitted on 07-09-2016
Nice facilities! The management and staff rendered good service especially the pool staffs namely candice who informed us about the activities in the hotel,arnold who handle swimming lessons with the boys,joebert who's friendly and lifeguards like sultan,lambert,chito and isidro whom I met and took care of the kids and very attentive to other guest also! Our family especially the kids enjoyed their stay!
from
Submitted on 08-09-2016
I would like to thank Mr. Hossam from the Polo Bar for his hospitality and he's the reason that i'm a regular guest in this bar more than 3 years. And we need happy hours in this bar if it possible and live music thanks.
from
Submitted on 08-09-2016
I went to Dubai in Aug 2016 on a family holiday. I've been to Dubai many times and stayed at many hotels. The Habtoor "grand" is the poorer relative of an actual 5 star hotel. Some of it is ok but other bits quite tatty and down market. Very expensive drinks: soft drinks at £6-7 a can!! You can buy a can of Fanta at the local supermarket for 50p or so. How much of a mark up is that?? Beers at the underground pub at £13. Only drink during happy hour or you'll have to take out a mortgage. We wer... Read more
from
Submitted on 09-09-2016
In a city of so many hotels and choices, the Habtoor by the marina is just superb. Whilst the beach area is great, given that we were there in August is was just too hot to use and so we were thankful for a fabulous swimming pool complete with a really good swim up bar area. The hotel is bright and welcoming and the staff couldn't do enough to make us welcome. The rooms are fantastic and all in all, I cannot rate the hotel highly enough. Just a perfect location to enjoy Dubai and so much better... Read more
from London, United Kingdom
Submitted on 11-09-2016
We were booked in this year from August 15th to the 25th 2016 in room 729. This was our sixth time in this hotel, we come every year. The service is amazing. All staff are friendly, approachable and very attentive. Special mention to Subu the manager in the restaurant who always took special care of us at all times. We were made to feel very comfortable during our stay. My daughter celebrates her birthday there every year, they always ensure that she has a cake and this year she got two. The ... Read more
from Ras Al Khaimah
Submitted on 11-09-2016
This was a lovely hotel. If you wanted, there was everything you needed without leaving the hotel. However, as Barasti Bar was walking distance, a visit there was a must. Everything you could want for all ages.
from
Submitted on 13-09-2016
We choose this hotel for it's location/amenities. It had 14 restuarants, pool with bar, also a private beach that led to the publc beach but even that was very private. The staff were very helpful and really friendly. Anything we needed we just asked a young lady called Weyne. She gave great advice. Breakfast was great every morning with a great variety.Room was very spacious and cleaned everyday.
from Greater Manchester, United Kingdom
Submitted on 13-09-2016
Stayed here for 10 days with my husband and 5 year old son was an amazing holiday perfect for families. Hotel is very big and clean we had a tower room and was amazing very big clean not sure what the other rooms were like but I'm guessing they would have been just as clean as the hotel throughout is well maintained. The pool and beach area is very good the infinity pool on the 3rd floor is amazing and is very quiet and peaceful with lovely sitting area. The beach is 5 minute walk it is loc... Read more
from Hemel Hempstead, United Kingdom
Submitted on 14-09-2016
Just spent 10 nights here and have to say that apart from the lobby and restaurant the rest of the hotel, behind the scenes including the rooms, (dark wood, which has been white glossed over, now caused sticky drawers, a sliding door that didn't shut and had to get report this to reception, still difficult to open and close after repair), are ready for refurbishment. Horizon on the 3rd floor, the beds are old and tatty looking and are in desperate need of replacing, paintwork needs doing the po... Read more
from Perth, Australia
Submitted on 14-09-2016
We stayed 13-15 September and couldn't be happier. After 5 weeks of adventure in Europe, we needed a place to rest and recharge before heading back to routine. We stayed in a Club Room.The facilities were amazing and service was excellent. Access to club lounge with all day snacking, 3:00pm high tea and 6pm cocktails. Staff were very welcoming and accommodating and we highly recommend a visit. Special thanks to Beth for going over and above in making us comfortable and welcomed.
from MANCHESTER
Submitted on 14-09-2016
We arrived from a night flight and were exhausted - although check in is at three pm the front desk manager Ali got us in our room straight away at 8.30am. We had half board for three days and b&b for two. The breakfasts here were excellent - lots of choice and much of the food was freshly cooked in front of you. You could also request any kind of eggs and they'd cook it for you. The restaurant can be a little hectic when busy - but not so much that you can't be served. We loved the pancakes and... Read more
from Harrow, United Kingdom
Submitted on 16-09-2016
I stayed at this hotel with my two daughters from the 9th - 15th September. From the moment we arrived from the airport to the hotel we were greeted and treated with the utmost respect and courtesy, which continued throughout our stay from front the majority of the staff. Their commitment to providing their clients with the best holiday experience was definately achieved. Our room was on the 15th floor and was clean and spacious. We stayed on a half board basis, but unfortunately this only g... Read more
from Cranleigh
Submitted on 17-09-2016
Fantastic hotel, staff were wonderful, they could not do enough for you. Club room was excellent, facilities great and delicious dining. Would not hesitate to recommend. Special mention to the staff of the club lounge and Marc B Director of Food and Beverage who made our stay so special even putting a birthday cake in our room.
from London
Submitted on 17-09-2016
The hotel is lovely and our room, 1128 was very nice. We had a club room with access to the executive lounge. The hotel is traditional and not too modern (in decor), but that's what we liked about it, the Arabic decor of the rooms. The beds are very comfortable and the bathrooms are equipped with a big shower and separate bath. The lounge is one of the best parts of the hotel, the manager and his staff are fantastic and really are a credit to the hotel. I would recommend booking a club room as ... Read more
from
Submitted on 18-09-2016
If you love fitness you must visit Habtoor gym and have a session with personal trainer Ronald. Great trainer very good knowledge and trust me start with Roland's training session to start your day in Dubai. High five Ronald ????got me back in the fast lane ???
from Oslo, Norway
Submitted on 18-09-2016
We stayed here for a night and the staff was super duper friendly, we even got a late check out because we checked in late. There were always someone to help you. The standard of the room was epic and the most important part for us was the view from our balcony, we could see from Burj al Arab to the Jumeriah Sea and the whole resort it self. The rooms were quite big, food was great. Its definitely value for money, and there is a club just near by for the night life. We totally recommend it :)
from United Kingdom
Submitted on 21-09-2016
Stayed for 1 night with my wife and 2 kids.We arrived very late from a very long flight so terrible to travel for the firstym with small kids gladly we got our room fast and slept for only 4 hours.We came down the pool early 9am to avoid the sun and took a swim even just for a bit. It was so amazing my kids loved the ambience of the pool and so do I. Big slides and baby slides,cool water temperature and well ordered su loungers. Candice was managing the area and helping the staffs (boys) getting... Read more
from London, United Kingdom
Submitted on 21-09-2016
Most of the staff at the hotel seemed to be genuinely motivated to assist the guests staying at the hotel. They went out of thier way to ensure we felt at home! ??? The foods and bar were great too. Foods especially in Lucianos was very very nice, the staff thier is good in service Thanks to Angelo, Dexter, Mary Ann, Jocelyn, Amruth to the good service that we saw. Rooms were spacious and comportable. Pool was very clean kids and main pool, we like to swim also in Horizon Pool very nice view. K... Read more
from Charlotte, North Carolina
Submitted on 21-09-2016
I wanted to stay here because it is on the beach, so the location is great. This is a smoking hotel with nonsmoking floors. I stayed on the nonsmoking floor but of course I could still smell smoke through the ventilation system. I have stayed at several Marriott properties in Dubai, this one was acceptable.The room decor is dated yet comfy, few convenient electrical outlets, none near the bed unless you move furniture around, (ain't nobody got time for that!!). The property does need updating.... Read more
from Poulton Le Fylde, United Kingdom
Submitted on 21-09-2016
My son and I had the chance to stay over in Dubai for a few days on our way back home from a trip to Malaysia and of course we chose the Habtoor based on past experience and it didn't disappoint. We both commented on the attentiveness of the staff and nothing was too much trouble for them. There is a really nice atmosphere in the hotel and the Club Lounge was as fantastic as ever. This is a very tranquil place to spend some time and to relax, important when it's 40 Celsius outside. Our room was... Read more
from London, United Kingdom
Submitted on 22-09-2016
We stayed at this resort either side of our week in the Maldives. Although on the first leg we encountered a few issues, the service recovery was exceptional and I'd like to thank Daisy, Tatiana and team for making my birthday special. I'd also like to single out the concierge team who are one of the best I've encountered. The likes of Ramu, Hassan and Khan, you guys rock! Nothing was ever too big or too small. To the guy who looks after the towel dispensary bar at the pool (on duty yesterday mo... Read more
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