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Cosmopolitan Hotel

Dubai, United Arab Emirates (DXB)

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Based on 1100 reviews
Room & Rates
Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 King Bed
334-sq-foot (31-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with satellite channels, and iPod dock
Food & Drink - Microwave, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub
Practical - Phone, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
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Superior Room, 1 King Bed

Superior Room, 1 King Bed

1 King Bed
409-sq-foot (38-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with satellite channels, and iPod dock
Food & Drink - Microwave, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Phone, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
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Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

1 King Bed
527-sq-foot (49-sq-meter) room with city views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with satellite channels, and iPod dock
Food & Drink - Microwave, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Phone, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
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Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

1 King Bed
581-sq-foot (54-sq-meter) room with city views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with satellite channels, and iPod dock
Food & Drink - Microwave, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Sofa bed, phone, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
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Suite, 1 King Bed (Cosmo)

Suite, 1 King Bed (Cosmo)

1 King Bed
678-sq-foot (63-sq-meter) room with city views

Layout - Dining area and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with satellite channels, and iPod dock
Food & Drink - Microwave, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Sofa bed, phone, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
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Cosmo Club Room

Cosmo Club Room

1 King Bed
409-sq-foot (38-sq-meter) room with city views

Entertainment - Free WiFi, 32-inch LCD TV with satellite channels, and iPod dock
Food & Drink - Microwave, minibar, espresso maker, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free newspaper, phone, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
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Business Room

Business Room

2 King Beds
452 sq feet (42 sq meters)

Entertainment - Free WiFi, LCD TV with satellite channels, and iPod dock
Food & Drink - Microwave, minibar, espresso maker, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Free newspaper, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Room ( Single )

Superior Room ( Single )

1 Twin Bed
409-sq-foot (38-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with satellite channels, and iPod dock
Food & Drink - Microwave, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
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Deluxe Room ( Single )

Deluxe Room ( Single )

1 Twin Bed
334-sq-foot (31-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with satellite channels, and iPod dock
Food & Drink - Microwave, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
Hide room details
Cosmopolitan Hotel
Al Barsha Behind Sharaf DG Metro Station, Dubai, United Arab Emirates 38250

Rooms
Make yourself at home in one of the 114 air-conditioned rooms featuring microwaves and LCD televisions. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Amenities
Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.

Dining
Enjoy a meal at a restaurant or in a coffee shop/cafÚ. Or stay in and take advantage of the hotel's 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not served at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 60 per person (approximately)
  • Airport shuttle fee: AED 300.00 per vehicle (roundtrip)
  • Airport shuttle fee per child: AED 0.00 (from 0 to 18 years old)
  • Rollaway bed fee: AED 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Deposit: AED 200.00 per stay
  • Tourism fee: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Sauna
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1100 reviews
from Medina, Saudi Arabia
Submitted on 13-05-2016
It was anice stay Every thing was very nice Stuff very kind nice helpful espicaly jamela Breakfast was delicious Bath room need some naintance Location veru good Every thing nice Iwill come back again
from Oberhausen, Germany
Submitted on 17-05-2016
This hotel is located between Jumeira beach and downtown Dubai, The Dubai Mall as well as the Mall of emirates are very close to the hotel. Al interesting parts could be reached in vew ninutes via the Dubai metro. The rooms, service and the sleep quality are excellent.# I will come back to this hotel if I am again in Dubai!
from
Submitted on 18-05-2016
It is good to stay at this hotel for quick visits in Dubai; I didn't spend a lot of time in the hotel. Reception was very polite and welcoming. Breakfast selection was somewhat small but decent (omelettes were delicious). The hotel room was clean. My favorite thing was that the rooms' floors are tiled; carpeting was only under the beds. The only thing was that the doors in my room had oil streaks all over them... (Would be nicer to clean doors at times as some guests pay attention to such things... Read more
from London, United Kingdom
Submitted on 22-05-2016
Nice and cozy hotel is located just a few minutes from DG Metro station, great staff, very friendly and helpful. Clean large rooms, good food, good location, the rooftop pool area a pleasure to relax in after a long day, Definitely stay there again.
from London, United Kingdom
Submitted on 26-05-2016
I had a great stay with my friend. There was a bit of a problem in the beginning when first arriving. A wheelchair was supposed to be available on arrival which wasn't which wasn't good. But after that service was great, hospitality was great, buffet food was nice. Facilities on offer were satisfactory.
from Budapest, Hungary
Submitted on 01-06-2016
The staff is nice and friendly. Helpful and took care to feel good. The hotel's location in terms of traffic passed. Many small restaurants in the area. Unfortunately, we were only two nights, but gladly we go again.
from Beirut, Lebanon
Submitted on 04-06-2016
I can tell how hard you work to satisfy your costumers , I can see the improvement every time ,love your staff specially the receptionist Ms Jamila ,always big smile and very helpful and professional .
from Glasgow, United Kingdom
Submitted on 06-06-2016
This was my second 9 night stay at the Cosmopolitan Hotel. I chose to return as a result of an enjoyable holiday I had there earlier this year. Again, I had a good room with great air conditioning. It's a fantastic location for me as I enjoy traveling around Dubai using the metro. The hotel has a lovely pool and adequate gym and sauna. Great staff and with a friendly feel to it. Breakfast is fine; again well staffed. Penny is lovely. I recommend this hotel if you want to be near to a metro stati... Read more
from Dubai, United Arab Emirates
Submitted on 06-06-2016
I got the room with very good price and not only I got suite instead of small room .. How a lucky I'm. But the drawback is the smell not good, tv remote control not working good.a part of that the hotel was excellent
from Manila, Philippines
Submitted on 08-06-2016
We got a good price for the room. We stayed for 2 nights, the room is very cozy and the staffs are amazing. They are super pleasant and efficient. I have been to many hotels in Dubai but Cosmopolitan hotel really stand out with the excellent service their staff gave. Check in and check out was really smooth and fast. Hotel location is also great, very close to the metro and they serve great breakfast.
from Ras Al Khaimah, United Arab Emirates
Submitted on 16-06-2016
I had the chance to stay for quick one night at the hotel. During the check in the staff was helpful and they gave me upgrade to corner suite which was really great. Spacious room with big toilet. The internet was free WiFi. Tried the breakfast and it was basic nothing special. The coffee needs improvement.
from Doha, Qatar
Submitted on 17-06-2016
Hotel was comfortable and very clean. Pool was nice. Did not realize that it was dry - not even alcohol in the minibar or bar. You could have mocktails and shisha by the pool. Pool was good. Breakfast was good with hot and cold options and an egg station where you could choose exactly what you wanted and it was cooked and brought to the table. Staff were great and friendly. We found it was bit far from where we wanted to visit but it is 3 minutes away from the metro station.
from Germany
Submitted on 24-06-2016
Room was big, nice and clean !!! The only problem was with Dining....no Atmosphere , most of the times at Dinner we where the only one's !!! Dining Room looked more like a Cafetaria !!! Like I said no Atmosphare or feeling of enjoyment !
from Bengaluru (Bangalore), India
Submitted on 30-06-2016
Me, my wife and my 4 year old child had an amazing stay at the hotel for almost a week.This hotel is really good and has been designed keeping in mind the comfort of every guests I believe. The rooms, hallway, lobby, parking space are all built in a way that is convenient and accessible. The hotel serves tremendous breakfast and is also surrounded by many restaurants to please your taste buds. And to add on to all this, the location is great for either business or pleasure. However, it could get... Read more
from Dubai, United Arab Emirates
Submitted on 30-06-2016
Very good hotel, excellent location, staff are very kind and helpfull thanks to Jamila and Kristina both doing great job Breakfast is good need to add more options as well as the TV to add more channels and fix the ones that not working. Service is very good and rooms are very clean Pleaaaaase fix the internet and make it faster!!
from Dubai, United Arab Emirates
Submitted on 03-07-2016
Friendly stuff, very comfortable bed, breakfast is OK, clean rooms and facilities, close to the metro for the people who don't have a car, and nice gym. I will come back again :) Swimming pool is small a little bit.
from Munich, Germany
Submitted on 03-07-2016
It"s a real recommendation and a brilliant value for money. Service and neatness are well. Stuff kind and patiently. Location also well.In walking-distance to the Metro.What want you more for your coins?
from mountain ash, United Kingdom
Submitted on 05-07-2016
Stayed for 2 nights before going on a cruise. Hotel is really nice with very polite and helpful staff especially the doormen. The hotel has small roof top pool, great for chilling out especially in the hot, humid heat we encountered during our stay. The location of the hotel is in a safe area for walking around. The hotel is a 'dry' hotel (no alcohol), but staff informed us there was a bar in the hotel bext door. The hotel is called Golden Tulip. The sports bar is on the 1st floor and very ... Read more
from Dubai
Submitted on 05-07-2016
The hotel was so comfortable I loved it. The staff was also really friendly and helpful whenever I needed any help with anything. The room was so cosy and relaxing. I enjoyed the fact that suhur was provided too during Ramadan.
from Dubai, United Arab Emirates
Submitted on 06-07-2016
Very rude staff...and they try to over charge so be careful to check the bill. The air conditioning is very noisy and the rooms are not sound proof as advertised! The food is so bad and expensive...pizza was ok
from Taif
Submitted on 11-07-2016
It was a great experience being in cosmopolitan hotel! The location is convieniet, service was excellent and breakfast was so yummy :) Further, the staff were so respectful and helpful. They were available whenever we need their help!
from Launceston, Australia
Submitted on 15-07-2016
Great hotel . Rooms were clean and comfortable. Food at the hotel was delicious. When we arrived we were told that the room rate came with a free massage and free airport transfer. Great!. Breakfast was not so varied but adequate. The pool was lovely. Not so much around the area, a few restaurants but the metro is only a five minute walk away.
from Al Khobar, Saudi Arabia
Submitted on 16-07-2016
Wonderful place with little comments Room service was nocking the door early morning to wake me up asking to clean the roo. The internet is free of charge but very poor and slow. Breakfast should have variety of taste not variety of cheese only.
from Purley, United Kingdom
Submitted on 17-07-2016
very comfortable stay made so much better by the helpful and pleasant staff. walking distance from the Emirates mall and a two minute walk from the metro stop. Would stay there again if we visit Dubai again
from Olomouc, Czech Republic
Submitted on 22-07-2016
It was very good to spend holidays in Cosmopolitan hotel. The location is excellent. Food was very good and the staff was very helpful. The Room service was great. We were very satisfied in Cosmopolitan hotel.
from Beirut, Lebanon
Submitted on 22-07-2016
I like it, comfortable, easy to find, not expensive especially for similar hotel in dubai. The rooms were clean always, toilet as well. The service is very good, the food is delicious. I will stay at this hotel next time :)
from
Submitted on 27-07-2016
(+)Feels like a boutique hotel. Rooms are modern, nice, spacious. Good quality/price ratio. Good location, very near to Sharaf DG metro station, convenience store and MOE. Breakfast is ok. (-)No dining option/pub at night and no loyalty program. I've stayed there at least 6 times. Obstructed from all sides.
from Singapore, Singapore
Submitted on 28-07-2016
Clean. Good house keeping good room arrangement and interior design with good storage arrangement good cloth hangers and closet Good break fast Helping staff ( house keeping) Good location ( near Metro station) Over all the stay was nice
from waterbury
Submitted on 29-07-2016
We were welcomed at check in by Kristina. When she found out we were on our honeymoon she immeadiately upgraded us to the biggest suite in the place. We spent 3 nights there and had the time of our life. Jameela was great as well. She consistently offered to help with any arrangements we needed. The only issue I would mention is that there were several perks that are supposed to come with the room that we weren't offered since it was a free upgrade. Also, some of the staff members would n... Read more
from
Submitted on 31-07-2016
I stayed for 11 nights and had a really enjoyable stay, especially as I was lucky enough to be upgraded upon arrival. The staff were very attentive and the hotel and hotel rooms were immaculate and peaceful. Great location for short stays: close to the metro station and one short stop away from Mall of the Emirates. A couple of small issues; I disliked the small dim lights under the bedside cabinet, I like my room to be pitch black at night. I also found it very difficult to work out which ... Read more
from Sao Paulo, SP
Submitted on 01-08-2016
Nice place to stay, clean room, good breakfast , good localization close from metro and nice employees. For sure in my next visit to Dubai I will come back to Cosmopolitan. I fully recomend this hotel for allergenic people.
from Miyazaki, Japan
Submitted on 01-08-2016
I not good scenery so slightly become alley,is that extent quiet. It closer to the metro station and the Mall of the Emirates. The staff also was able to stay comfortably and polite. Also I want to stay next time.
from Abu Dhabi, United Arab Emirates
Submitted on 02-08-2016
I had an enjoyable stay with my friend at Cosmopolitan hotel Dubai. Underground parking is a plus. First impression of the lobby felt very welcoming, I liked the spacious lobby where you can see people sit and relax. Free Wifi all over the hotel. Room given fast. Room was very clean, spacious, bathroom with all necessary brand amenities. Very comfortable bed. Pool - amazing relaxation by the pool. Lots of beds with umbrellas, with few green plants around which makes is very pleasant. Staff regul... Read more
from Venlo, The Netherlands
Submitted on 03-08-2016
Perfect hotel with excellent service and big fancy rooms :) i advise you all to stay at this hotel. even the price is wisely good and every person can afford to pay it :) Welcome to Cosmopolitan Hotel :)
from Tyne & Wear
Submitted on 08-08-2016
Stayed at this hotel as part of a family celebration and tour of Asia Received excellent service throughout check in, breakfast - which was very fresh and offered a wide choice catering for all guests Bedrooms were very comfortable and sizeable - hotel located 2 minute walk from metro station Ordered a very early breakfast to be served in room and there was no restriction on what the family wanted in terms of continental or full breakfast Great stay
from Canada
Submitted on 09-08-2016
Have stayed in this hotel twice. Both times were great. The staff always provides excellent service. The airline lost our bags and the concierge took care of organizing everything with them. The breakfast buffet has many options and we were never disappointed. The hotel, rooms and pool are kept in pristine condition. They were also very helpful in organizing all of our excursions. Thanks for a great stay Mr Ali!
from Muscat, Oman
Submitted on 10-08-2016
This was my third stay in cosmopolitan hotel. I loved this hotel. It is in good location, quite rooms, good beds. I appreciate the reception staff as they are friendly and helpful. I think restaurant is too small and will be better to be in a bigger size but overall the breakfast was good. Shisha quality is too bad and either to improve it or remove it.
from Denver, Colorado
Submitted on 11-08-2016
I came into the hotel at 1:30 am to be created by a friendly and warm staff at this hour. They let me know how welcome I was to the hotel and gave me advice on how to get to my activities later that morning. The hotel is a block away from the metro that will take you from the Mall of the Emirates to the DXB Airport for around 20 Durham (day rate). The hotel also had a spa, restaurant, gym and pool. Complementary rooms for showers in case you need to come back for your bags and rinse off that Ara... Read more
from Stuttgart, Germany
Submitted on 11-08-2016
Nice Hotel, next to the Metro Station, very good beakfast with warm and cold Food and Different Types of fresh cooked eggs (f e screambled eggs), Nice People and very helpful, big and clean Rooms, free Shuttle Service to the Beach
from Muscat, Oman
Submitted on 11-08-2016
The hotel was very good overall , employees were very nice, all meet you with big smile ­???. When I come to Dubai I will use same hotel as it was very comfortable and did like it . Gym was small but it has everything I need . Breakfast was excellent ­??╣
from Szolnok, Hungary
Submitted on 14-08-2016
Me and my family had a very pleasant stay in the hotel. The room was nice and relatively large, well equiped and comfortable. The hotel is very clean, the staff is always friendly and helpful, the breakfast offers great variety and the served meals are usually tasty. The beach bus service is very useful, so as the beach towels they give. The pools are comfortable, however entering and especially leaving the jacuzzi might be a bit problematic for elderly people, as there are no stairs, but the st... Read more
from
Submitted on 01-09-2016
This hotel was brilliant I loved everyday we stayed 5 nights. Staff were great. Nice and clean. Bedrooms are nice and big and are cleaned everyday. I would definitely visit again. I went with family husband and 3 children they enjoyed every minute of the hotel and Dubai. I also enjoyed the pool area which had a jacuzzi. Hotel also has a gym, steam and sauna room which I used a lot in evenings. Hotel also has a area by the pool where you can smoke sheesa. This hotel is great in many ways highly r... Read more
from Dubai
Submitted on 03-09-2016
Very complicated was delievery not allowed Why do I have to stay in hotel and come down to the street !!!! ???? To pick up food! Why just a concierge couldn't bring it to my room?! Service all don't apreciatte guests I didn't like it , too not friendly and complicated No relax !
from Riy
Submitted on 04-09-2016
It was great experience, I would be try it again. The stuff was so good and I love what they did with us. I want to thanks jemi for making good service in out breakfast and Ariana for Greet us every morning.
from Trencin, Slovakia
Submitted on 05-09-2016
Breakfast was very good, each day something different. Very close to metro stration which we used each day. And we appreciate early breakfast in the room. Free wifi in the hotel/room.The staff was helpful & friendly.
from Rodgau, Germany
Submitted on 08-09-2016
Cleanliness properly. Dinner of very good quality ones, here in my opinion the 4 stars are exceeded. The only complaint is that the breakfast more choices could be offered (for example, English breakfast).
from Indianapolis, Indiana
Submitted on 08-09-2016
I simply love the service at Cosmopolitan Hotel Al Bashar Dubai. The ladies at the front desk are absolutely courteous and kind and so are the other staff. I will come back again anytime I come to Dubai.
from Hong Kong, China
Submitted on 10-09-2016
The room is pretty average although spacious. It is inadequately lighted. Toilet is not too comfortable, where shower water temperature keeps cycling between too hot and too cold even though I did not adjust the temperature lever. Water pressure is low too. Having to constantly ducking in and out of the water during shower is quite a serious pain after a long day under the brutal desert climate. Sound proofing between rooms is not good too. On the first night we checked in, the bedsheets were ... Read more
from Singapore, Singapore
Submitted on 13-09-2016
Overall the hotel was good. Not exactly what I had expected but it was alright and i have no complains. Except for the day when i called the reception for a half day extension, i was served by a rude lady at the reception and I'm definitely not happy about it. In fact, it changed my perception of the hotel from good to not-so-good. Which is sad. What happened was, basically i can't understand her english and her explanation about the payment was not proper. When i tried to clarify with her, she ... Read more
from Dubai, United Arab Emirates
Submitted on 16-09-2016
The facilities were good and my room neat and tidy but there were certain instances where a few staff members made me feel very uncomfortable (they were quite rude). Apart from that the hotel was a good stay. It was close to the metro station which made traveling quite easy.
from Abu Dhabi, United Arab Emirates
Submitted on 16-09-2016
Those guys perform and present like a humble 3 star hotel, they should have never been classified as 4 star hotel!!! Check-in took a way long time, carpet of the hotel corridors were not quite clean and pleasant (smelled like damb carpet, later on I discovered that I have been "mistakenly" given a smoker room, so I am not sure if that smell was smokers' or carpet's odor) Swimming pool was quite small and looked like a "still pond"...last but not least, location!!! The hotel is located inside a s... Read more
from Laurel, Maryland
Submitted on 16-09-2016
This is good hotel to go for business or conference. It has nice rooms and has a modern setup. The staff is great. They were helpful, they check me in several hours before my check in time due to early arrival of my flight. This was much appreciated. Keep in mind you have you to pay a tax for each night you are there. This is not included if you pre book the room. The hotel is two stops on the Dubai metro to Emirates mall and four stops from dubai mall so you will have a lot to do. It is easy to... Read more
from Muscat, Oman
Submitted on 20-09-2016
All in all the location and cleanes of the hotel are good , but unfortunately room service staff keep noking the door for defferent reasons.bed are not comfortable for sleeping since its too soft. catel was also availble in the room but there's no tea or coffee staff .
from Dubai, United Arab Emirates
Submitted on 20-09-2016
The hotel service levels are good and standard, the gym , the pool fantastic. The staff is respectful , wellcoming and jovial , house keeping crew very assisting . The location is good The only setback is on TV channels for sport and news very limited please increase sport channels especially during these football seasons world over.
from Salzburg
Submitted on 21-09-2016
Liked almost everything in this hotel, location is very good near the metro station (Sharaf DJ metro station). The hotel is very well arranged. The breakfast buffet was dusty. The bedroom is very comfy.
from Abu Dhabi, United Arab Emirates
Submitted on 21-09-2016
The lobby was awesome, nice receptionists they're very accommodating. Let's go to the hotel room. The room was clean, somewhat there's no hotel slippers also no toiletries that's for free in the hotels (such as toothbrush, toothpaste,soap ,etc)
from Doha, Qatar
Submitted on 24-09-2016
Nice property. Good gym. Great location. Slightly unpleasant smell emanates from the bathroom into the bedroom. Housekeeping services need improvement. Nice pool. People working at pool could be more service friendly. Reception runs smoothly with a friendly staff.
from Beirut, Lebanon
Submitted on 25-09-2016
Staying at cosmopolitan hotel for the 9th time give me the best experience every time and will not stay in any other hotel in dubai for business or vacation cause it's convenient for both , the staff very polite and helpful , the rooms clean , and the perfect new item is the shishaa, keep up the good works .
from
Submitted on 26-09-2016
Cosmopolitan hotel offers an excellent service. Rooms are comfortable and clean with a modern private bathroom. Food is good, you can eat international dishes but also enjoy traditional recipes. Staff is polite and efficient. Even if the view from the room isn't the best, there is a nice swimming pool on the rooftop. Sauna and steam are free.
from Buenos Aires
Submitted on 27-09-2016
Excelent location near the metro. All staff was friendly and helpful. The breakfast was quite complete and on the terrace there is a nice pool with a snack bar. There is internet wifi access on the room.
from Ghaziabad, India
Submitted on 27-09-2016
I got full support from the staff and the ambience is good to give comfort all around. Preparations are tasty. Appreciate the support I got from Kamran, Nadal, Eugene. The location is also good and would like to stay again here. This hotel can be more good if you can include some south asian menu in your kitchen.
from Sydney, Australia
Submitted on 30-09-2016
Very nice hotel in a convenient location - just a hop & skip to the metro. Rhe staff were wonderful - very courteous & helpful. Each request was promprly attended to. Awesome roof top pool & shisha lounge. Great price. Look forward to returning to the Cosmopolitan Hotel.
from Muscat, Oman
Submitted on 30-09-2016
Friendly helpful staff, easy access to all directions and destinations. I enjoyed stay with family during my business as the manage to do shopping ad entertainment easily. I truly advise to try it and sure will enjoy it.
from Italian Alps, Italy
Submitted on 01-10-2016
Really clean hotel and kind personal..... Good breakfast... Beautiful location and Services near the hotel (metro station, banks, restaurants ecc...) unfortunatly, they ask you 100 dhs for caution and 45 remain to the for a fee
from Orlando, Florida
Submitted on 02-10-2016
The shower had a one side glass that only covered half of the shower so the bathroom floor would always get wet.Just wish the shower had a shower curtain instead. Overall it was a good hotel.had great time in Dubai.
from
Submitted on 05-10-2016
I have been a regular customer for this hotel due to his fair pricing and good service. However the WiFi service given for free is a disaster and there is no option to upgrade. Desk was notified however we had no improvement. The IT is applying an aggressive shaping that make you feel you have a 56K modem. I do not recommend this hotel for any person coming for business or has any serious internet need. An upgrade option is not available!!!
from Dubai, United Arab Emirates
Submitted on 08-10-2016
Rude Service in the front desk. Very basic breakfast buffet, not great quality either. Room clean, but cleaner took soap and forget to replace it. Minimal amount of shampoos and shower gels. Good location, good parking space, sometimes too much noises in the corredor . Need more people in reception for the check in and check out
from Jeddah, Saudi Arabia
Submitted on 09-10-2016
imagine every visit to dubai i stay in that hotel despite the fact huge number of hotels in dubai, but value for money, location, wide rooms, food, facilities such as gym, spa and pool all are amazing, on the top of that staff attitude especially the front office assistant manager Mohamad, the guy is amazing. you feel at home that tells you why frequently i come to that hotel and i will repeated again.
from London, United Kingdom
Submitted on 09-10-2016
We stayed in cosmo club room Nice large room, Clean and tidy daily cleaning staff had done good job. There was strange smell in the bathroom but if you leave door open then it was OK. Reception staff was good. Quick check in and check out. Nice location very near to Metro Station. Breakfast was good.
from
Submitted on 11-10-2016
I had a little issues with my visa due to some unexpected holidays and evantually I had to cancell my flight from Hong Kong to Dubai and rebook!because of the Hotel policy and the NON REFUNDABLE BOOKING I couldnt adjust my booking and evantually had to pay for the days eventhough the room was KEPT?for me which I booked from 22nd September till 26th Sept! Finally I arrived at the hotel 10:15 pm at night local time and was very tired and angry due to all the hassels I went through for the Visa! Re... Read more
from Porto, Portugal
Submitted on 11-10-2016
All fantastic! Se love the hotel , the room is awesome and cleaned, the service is fast and very good ! Se certainly return at this place and this hotel! The breakfast is very good and have a big variety!
from Milan, Italy
Submitted on 15-10-2016
Good location between Burj Kalifa and Marina, close to metro station. Also in walking distance to the Mall of the Emirates. Hotel relatively small but room very large. Staff efficient and always ready to help.
from Dubai, United Arab Emirates
Submitted on 16-10-2016
Cosmopolitan Hotel is a hotel that I'm very comfortable with in terms of cleanliness, even it's 4 star hotel but it's amazing well organize, complete amenities ( swimming pool, gym & restaurant), also the Spa and the Sheesha is what we like the most as in all you can find inside the hotel no needs to room around outside, We can say the it's easy access as well cause it's near to the metro station, spa's, Restaurants everywhere near to the Mall of emirates The price we paid is very affordable tha... Read more
from Lahore, Pakistan
Submitted on 16-10-2016
its my second stay at hotel, last year the room i got was as per my booking i.e. a twin bed room but this time while checking in they said they aren't available with twin bed room so we can get a king bed room instead and a separate small kids bed, which was very uncomfortable. no wonder if they were not available with twin bed room then why they have taken the booking along with all payment in advance. The room was very good but last time's room was AWESOME. overall the hotel, service, location... Read more
from Johor Bahru, Malaysia
Submitted on 19-10-2016
What I enjoyed the most was the relaxing moment at the pool with jacuzzi on the rooftop. Aside from the complete amenities in our room, especially the bathroom area which is very clean and comfortable to use.
from Manila, Philippines
Submitted on 19-10-2016
Very comportable, clean and so relaxing....with complete amenities( gym, pool and restaurants) I like the rooms, big and cozy and they served a yummy breakfast. Easy access to the malls and reataurants. And lastly the staff are very accomodating.
from Moscow, Russia
Submitted on 19-10-2016
I like everything, starting with great location (very close to metro station & walking distance to the Mall of the Emirates). There is not too much choice but it's more than enough to have. Staff are very friendly & helpful.
from Manama, Bahrain
Submitted on 19-10-2016
Reception and airport pickup failure in service, waited in airport nobody came. After coming here, I can see room is vacant but nobody is there to clean. I won't stay next time. In toilet water is leaking while taking bath, washing thing is not comfortable. Bed pillow food is good.
from Beirut, Lebanon
Submitted on 20-10-2016
each visit to dubai, i book in this hotel, its very clean, staff are nice, and calm, we don't hear the neighbor noises, easy to grab a taxi next to it.. I think it's all i needed when i am traveling for business
from Manchester
Submitted on 20-10-2016
Good hotel for price and location is great next to metro and malls Staff very friendly and welcoming recommend to anyone. I went with family and 2 kids young age staff were very helpful. Rooms a bit small but clean
from delhi
Submitted on 20-10-2016
Good hotel, good service and decent breakfast. Facilities like Gym and pool were great. Reception staff was courteous. Suggest that valet at the gate should be deployed. The no of electrical sockets at reception sitting area needs to be more. Overall excellant
from
Submitted on 21-10-2016
All the staff was friendly and helpfull. The rooms are clean and well equiped. The shisha terrace on the top is perfect to relax in the evening. Metro is close to the hotel, easy to reach everything in the city.
from Ksa.Riyadh
Submitted on 21-10-2016
The hotel is very excellent and characterized by not having liquor and nightclub featuring all employees with respect Excellent service and must be added to TV sports channels to watch the matches Internatioanl the hotel instead of going to other hotels to watch You must explain entertainment services for guests
from
Submitted on 22-10-2016
highly recommended; very good location in Dubai city centre few minutes to Emirates mall and just beside the metro station, very nice and large rooms with amazing services. 5 stars services for 4 stars price. I like it
from Bogota, Colombia
Submitted on 24-10-2016
The room is very comfortable, all people friendly the pool & gymnasium great for take relax and very near of metro only two block for station. The zone is good near to emirates mall. The food fantastic and the prices normally
from Istanbul, Turkey
Submitted on 25-10-2016
I enjoyed staying at Cosmopolitan hotel. Overall experience wes very good. The room was clean and cosy, staff was responsive and friendly. The Sweeming pool on the roof floor was fantastic. Location is very close to Sharaf DG metro station.
from San Jose, California
Submitted on 25-10-2016
Excellent customer service with complimentary breakfast while we were waiting for the room to checkin. They made us wait for above an hour for the room to be available. Location is not so great if you looking for sight seeing since its 15min walk to Mall of Emirates
from Dubai, United Arab Emirates
Submitted on 26-10-2016
Amazing stay, i will recommend to all of my friends. i enjoyed my stay in this hotel, nice swimming pool in a rooftop, shisha, coffee shop. The staff around was very kind, always smile and very helpful.
from Tuzla, Bosnia and Herzegovina
Submitted on 27-10-2016
we had a great time. Hotel is at good location, near by Sharaf DG Metro station. Our room was right next to the maid storage room/lift which always makes some noise at the entrance door. They serve great breakfast, swimming pool is small but nice too. Shuttle bus to the Kite beach was at the good service, Staff provided us beach towels free of charge. I recommend this hotel and will definitely stay there again...
from San Diego, California
Submitted on 29-10-2016
Tucked behind apartments in Al Barsha, along Sheikh Zayed Road, few mins walk from Sharaf DG metro stop on the red line. Clean, comfortable, friend staff. Breakfast included in the package I chose was great. I booked the Cosmo club rate and got a free 1 hour massage in their spa, nice pool area on top, best gym I have seen in a 4 star hotel, equipments are better than my LA Fitness in California. I will recommend this hotel to friends and family. Great value for your money. They even have us dro... Read more
from Philadelphia, Pennsylvania
Submitted on 30-10-2016
The Best hotel!!!! In Dubai I love it!!! Would Choose Cosmopolitan everytime close to Emirates Mall and the service are Excellent and the Staff is the Best! The roses are clean candidates the bed is comfortable!!!
from Dubai, United Arab Emirates
Submitted on 30-10-2016
Really good place to stay and a good base to move around Dubai, it is in the centre of the key touristic activities, as the hotel is very close to Sharaf DG station. Good pool and adequate service in the hotel. We recommend.
from Prague, Czech Republic
Submitted on 01-11-2016
Great location near metro station, kind personal, shuttle to the beach, very good food, I realy appreciate the care about some food allergy and preparing food without allergens, sometimes we didn't have correct number of towels. Summary: great holiday :)
from Metro Manila, Philippines
Submitted on 01-11-2016
I am very happy with the overall service. All staff are very friendly and accomodating and the rooms are unbelievably beautiful and a lot better than other 4 star hotels. They checked me in early soon as I arrived and they have a very refreshing welcome drinks. I love the service have no complaints and I totally recommend it and I will definitely come back to this hotel. The pool is excellent. Thank you.
from Hamburg, Germany
Submitted on 02-11-2016
The Hotel is good for an short trip 3-5 days. Near Emirates Mall. The pool is very small. And the rooms are dark, because it is between other houses/skyscrapers. Near to the Highway...subway station about 5-10 minutes away (Sharaf DG)...but not to noisy...a Little bit...!!!
from Riyadh, Saudi Arabia
Submitted on 02-11-2016
Service takes a bit of time. I requested a wake up call at 8:00am and I was lucky enough to set my phone alarm off and by the time it was almost 8:15 they remembered to call. Hall stinks in level one. Breakfast was really delightful
from
Submitted on 02-11-2016
Cosmopolitan is a great hotel. The staff are really friendly and always willing to help they are always around when needed but not always in your space . Having the same faces around the hotel every day is also amazing as it makes you feel at home . There is a pool and a hot tub , the hotel is in a safe area and in walking distance of the metro rail ,great stores , restaurants and malls .the massages are great and the prices even better . The rooms are big and comfy and very modern, and the hote... Read more
from Saronno, Italy
Submitted on 02-11-2016
We spent few days in Dubai (from October 29, 2016 to November 1,2016) at Cosmopolitan Hotel. The staff checked us in early soon as we arrived (8.30 a.m.), take care about our luggages, so we started visiting Dubai. At 12.00 a.m. we came back and we had a beautiful room. Breakfast was O.K. and all services were good. Also the check out was good and fast. Thank you!
from Bielefeld
Submitted on 04-11-2016
Pool awesome. Staff very nice. Room with everything you need. Definitely recommended. Nearby the metro. Sauna for free and the bar at the roof top is nice to chill in the evening. German tv as well. Staff really nice.
from Bournemouth, United Kingdom
Submitted on 05-11-2016
We arrived at the hotel early in the morning and didn't expect to get into our room till the afternoon. However they let us in at ten and i was greatly relieved as I felt awful with a pounding dehydration headache.They let us have a complimentary breakfast too. The room was spacious and very luxurious. I would go there again. Nothing was too much trouble.
from Karachi
Submitted on 07-11-2016
It was a pleasant surprise for me. Not expecting this quality of service. Room and bathroom were spacious. All basic facilities were available. Unexpectedly nice Holy Quran along with prayer mat was available. Recommended to my friends to stay Cosmopolitan Hitel on their next visit. Only disturbing thing was it took long time in checking out. Could be simplified.
from Dubai, United Arab Emirates
Submitted on 08-11-2016
Excellent hotel great staff lovely pool great breakfast nice pool good gym the bed was so comftable the staff could not do enough for you good location right by the metro station easy to get everywhere
from
Submitted on 12-11-2016
The hotel is very clean with large rooms and staff is very kind and always trying to help. Breakfast is also very tasty with good variety. Btw I am writing this comment during having breakfast at Cosmopolitan Hotel. :)
from west yorkshire
Submitted on 12-11-2016
Great Staff ( Everyone was so polite and professional) Jamila,Kio,Nadel,Kamran,Duncan,James,Alex and so many others I can't remember the names. Excellent Service from start until check out. Good Location for Metro and Walking distance to Mall of Emirates. Free shuttle to Jumeriah Beach every day was great.
from Wroclaw, Poland
Submitted on 14-11-2016
Hotel is near the metro station so it is very good start point while sightseeing in Dubai. Staff is very friendly and helpful. They let us left our luggage for whole day after checkout. Room was very clean and spacious.
from Leatherhead, United Kingdom
Submitted on 16-11-2016
Have just spent 6 days in Dubai on business. Cosmopolitan hotel is located in Al Barsha area of Dubai. The hotel has large rooms, very clean, very comfortable for a business trip or family/couple visit. Has a lovely swimming pool and very very good gym. Bathroom was a good size and modern. Has a restaurant where you can have breakfast. Breakfast 60 Dirhams a day which is quite expensive. Not to worry, as there are great supermarkets nearby which stock everything you will need at reasonable price... Read more
from
Submitted on 17-11-2016
I stayed in this hotel on November 2016. It was a normal business trip. The staff is very friendly, the reception and room service is great. The room gives you all the comfort you need to enjoy your business trip. I think the hotel has a great value comparing to its price. For my next trip to Dubai I will book it again of course. Best part was the rooftop pool and jaccuzi. I used to come back very tired to the hotel so at 10pm I arrive to my room, have a fast snack and I go up to relax inside th... Read more
from Al Jubail, Saudi Arabia
Submitted on 18-11-2016
I have stayed at this hotel numorous times. I enjoyed the stay and the service provided and felt like home. The staff are helpeful and welcoming and always ready to make my stay enjoyable. It is on my favorate list on booking list .
from Dubai, United Arab Emirates
Submitted on 19-11-2016
It was nice. They give me very nice room. Staff are very nice. Well balance hotel in Albarsha. Area is congested but near to markets and stores. it was short stay but beging a hotelier visit. It's is nice place to stay
from Riyadh
Submitted on 20-11-2016
Rooms are clean, well lit and spacious I didn't find the breakfast quality any great Bathrooms were dark Location is excellent, nearest metro station is perhaps 3 mins walk away. Taxis are also very easily available. Lots of shops and restaurants nearby just outside the hotel
from
Submitted on 20-11-2016
Everything is great, Room, Location very near to metro (sharaf DG), Tasty Breakfast, Customer service is the best ever (fast and positive response), pool, Gym, Spa, Cosmo Club rooms with special advantages such as free massage and free airport transfer (via Luxury Lexus car), the hotel is very clean and very quite, reception & Staff very friendly and helpful special thanks to everyone in this hotel, i will really recommend it to everyone and no doubts i would visit it again and again.
from Karachi
Submitted on 21-11-2016
Cosmopolitan hotel is a very good hotel situated in a very good locality of Al Barsha near The Mall of Emirates and Metro station. This hotel has all the facilities and as good as a four star hotels. The managrment and staff are very polite and cooperative. The rooms are very big n very neat n clean. The beds are very comfortable , and the bathrooms r also very nice. The menu at the breakfast buffet is very less in choice and the gym has very less machines these has to be considered. I had a v... Read more
from Lisbon, Portugal
Submitted on 23-11-2016
Friendly staff and well appointed and spacious room. Dry hotel (no alcohol) and also had to go to the bar in the hotel next door to be able to see a champions league match as there is no pay per view channels in the hotel TV.
from Istanbul, Turkey
Submitted on 24-11-2016
GYM is open 7/24 , best mattress quality you do not want to wake up from the bed, easy Access to SZ Road. Close to 7/24 open super market. Clean and nicely furnished . Free parking Break Fast area can be change ,
from Kuwait
Submitted on 29-11-2016
Big rooms , good location & good value of money . Also the management and their role of assistant and solving the problems are really outstanding. I like the gym & the swimming pool and the kind of perfect supervision on them by the staff
from Emirate of Abu Dhabi, United Arab Emirates
Submitted on 29-11-2016
Hotel is fine. Price is higher then expected for this kind of hotel. Bring your own shampoo and amenities because what's on offer isn't all that. The red metro lone is in very close walking distance and offers a quick trip to Dubai Mall
from Dubai, United Arab Emirates
Submitted on 30-11-2016
I have stayed at this property three times now and I have to say the staff and the leadership has improved each time. The front desk team and the house keeping teams are 1st class. Congratulations to you all. I highly recommend staying here...
from Newbury, United Kingdom
Submitted on 30-11-2016
Good value for money hotel. Very clean and conveniently located close to Dubai Metro station Sharaf DG. Staff is friendly and available. There has been an issue with the booking Re. Breakfast being included but it has been sorted out promptly by the reception. Sleep quality was negatively affected by the air conditioning being a little too noisy. Overall I would recommend it and I'd definitely go to the Cosmopolitan hotel again should I go to Dubai other times.
from
Submitted on 01-12-2016
The rooms are clean and well kept. The staff is efficient and arranged whatever we wanted at a short notice. The staff at tourism desk went extra mile in helping us planning our day. They arranged Desert Safari at a great cost within hours. The hotel has a safe location. Mall of Emirates is at walking distance and the metro station is a few steps away. There are restaurants and shops near the hotel. We didn't take breakfast from the hotel and instead took tea and croissant from the 7/11 near the... Read more
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