Menu
My BookIt.com
Sign In Support Why BookIt.com Coupon Codes Terms & Conditions Privacy Policy Site Feedback Vacations Hotels Flights Cruises Things To Do Group Request Careers Press Media

End-of-Month Sale + $5 to Book

Cosmopolitan Hotel

Dubai, United Arab Emirates (DXB)

Check Rates for
Hotel Specials
Hotel + Flight from
WAS
Check Rates for
Package Specials
Based on 1012 reviews
Room & Rates
Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 king bed
334-sq-foot (31-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with satellite channels, and iPod dock
Food & Drink - Microwave, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub
Practical - Phone, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
Hide room details
Superior Room, 1 King Bed

Superior Room, 1 King Bed

1 king bed
409-sq-foot (38-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with satellite channels, and iPod dock
Food & Drink - Microwave, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Phone, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
Hide room details
Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

1 king bed
527-sq-foot (49-sq-meter) room with city views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with satellite channels, and iPod dock
Food & Drink - Microwave, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Phone, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
Hide room details
Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

1 king bed
581-sq-foot (54-sq-meter) room with city views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with satellite channels, and iPod dock
Food & Drink - Microwave, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Sofa bed, phone, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
Hide room details
Suite, 1 King Bed (Cosmo)

Suite, 1 King Bed (Cosmo)

1 king bed
678-sq-foot (63-sq-meter) room with city views

Layout - Dining area and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with satellite channels, and iPod dock
Food & Drink - Microwave, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Sofa bed, phone, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
Hide room details
Cosmo Club Room

Cosmo Club Room

1 king bed
409-sq-foot (38-sq-meter) room with city views

Entertainment - Free WiFi, 32-inch LCD TV with satellite channels, and iPod dock
Food & Drink - Microwave, minibar, espresso maker, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Free newspaper, phone, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
Hide room details
Business Room

Business Room

2 king beds
452 sq feet (42 sq meters)

Entertainment - Free WiFi, LCD TV with satellite channels, and iPod dock
Food & Drink - Microwave, minibar, espresso maker, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Free newspaper, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Superior Room ( Single )

Superior Room ( Single )

Single Occupancy
409-sq-foot (38-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with satellite channels, and iPod dock
Food & Drink - Microwave, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
Hide room details
Deluxe Room ( Single )

Deluxe Room ( Single )

Single Occupancy
334-sq-foot (31-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with satellite channels, and iPod dock
Food & Drink - Microwave, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
Hide room details
Cosmopolitan Hotel
Al Barsha Behind Sharaf DG Metro Station, Dubai, United Arab Emirates 38250

Rooms
Make yourself at home in one of the 114 air-conditioned rooms featuring microwaves and LCD televisions. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Amenities
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.

Dining
Enjoy a meal at a restaurant or in a coffee shop/cafÚ. Or stay in and take advantage of the hotel's 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

null

Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not served at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 60 per person (approximately)
  • Airport shuttle fee: AED 300.00 per vehicle (roundtrip)
  • Airport shuttle fee per child: AED 0.00 (from 0 to 18 years old)
  • Rollaway bed fee: AED 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Deposit: AED 200.00 per stay
  • Tourism fee: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Sauna
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1012 reviews
from Medina, Saudi Arabia
Submitted on 13-05-2016
It was anice stay Every thing was very nice Stuff very kind nice helpful espicaly jamela Breakfast was delicious Bath room need some naintance Location veru good Every thing nice Iwill come back again
from Oberhausen, Germany
Submitted on 17-05-2016
This hotel is located between Jumeira beach and downtown Dubai, The Dubai Mall as well as the Mall of emirates are very close to the hotel. Al interesting parts could be reached in vew ninutes via the Dubai metro. The rooms, service and the sleep quality are excellent.# I will come back to this hotel if I am again in Dubai!
from
Submitted on 18-05-2016
It is good to stay at this hotel for quick visits in Dubai; I didn't spend a lot of time in the hotel. Reception was very polite and welcoming. Breakfast selection was somewhat small but decent (omelettes were delicious). The hotel room was clean. My favorite thing was that the rooms' floors are tiled; carpeting was only under the beds. The only thing was that the doors in my room had oil streaks all over them... (Would be nicer to clean doors at times as some guests pay attention to such things... Read more
from London, United Kingdom
Submitted on 22-05-2016
Nice and cozy hotel is located just a few minutes from DG Metro station, great staff, very friendly and helpful. Clean large rooms, good food, good location, the rooftop pool area a pleasure to relax in after a long day, Definitely stay there again.
from London, United Kingdom
Submitted on 26-05-2016
I had a great stay with my friend. There was a bit of a problem in the beginning when first arriving. A wheelchair was supposed to be available on arrival which wasn't which wasn't good. But after that service was great, hospitality was great, buffet food was nice. Facilities on offer were satisfactory.
from Budapest, Hungary
Submitted on 01-06-2016
The staff is nice and friendly. Helpful and took care to feel good. The hotel's location in terms of traffic passed. Many small restaurants in the area. Unfortunately, we were only two nights, but gladly we go again.
from Beirut, Lebanon
Submitted on 04-06-2016
I can tell how hard you work to satisfy your costumers , I can see the improvement every time ,love your staff specially the receptionist Ms Jamila ,always big smile and very helpful and professional .
from Glasgow, United Kingdom
Submitted on 06-06-2016
This was my second 9 night stay at the Cosmopolitan Hotel. I chose to return as a result of an enjoyable holiday I had there earlier this year. Again, I had a good room with great air conditioning. It's a fantastic location for me as I enjoy traveling around Dubai using the metro. The hotel has a lovely pool and adequate gym and sauna. Great staff and with a friendly feel to it. Breakfast is fine; again well staffed. Penny is lovely. I recommend this hotel if you want to be near to a metro stati... Read more
from Dubai, United Arab Emirates
Submitted on 06-06-2016
I got the room with very good price and not only I got suite instead of small room .. How a lucky I'm. But the drawback is the smell not good, tv remote control not working good.a part of that the hotel was excellent
from Manila, Philippines
Submitted on 08-06-2016
We got a good price for the room. We stayed for 2 nights, the room is very cozy and the staffs are amazing. They are super pleasant and efficient. I have been to many hotels in Dubai but Cosmopolitan hotel really stand out with the excellent service their staff gave. Check in and check out was really smooth and fast. Hotel location is also great, very close to the metro and they serve great breakfast.
from Ras Al Khaimah, United Arab Emirates
Submitted on 16-06-2016
I had the chance to stay for quick one night at the hotel. During the check in the staff was helpful and they gave me upgrade to corner suite which was really great. Spacious room with big toilet. The internet was free WiFi. Tried the breakfast and it was basic nothing special. The coffee needs improvement.
from Doha, Qatar
Submitted on 17-06-2016
Hotel was comfortable and very clean. Pool was nice. Did not realize that it was dry - not even alcohol in the minibar or bar. You could have mocktails and shisha by the pool. Pool was good. Breakfast was good with hot and cold options and an egg station where you could choose exactly what you wanted and it was cooked and brought to the table. Staff were great and friendly. We found it was bit far from where we wanted to visit but it is 3 minutes away from the metro station.
from Germany
Submitted on 24-06-2016
Room was big, nice and clean !!! The only problem was with Dining....no Atmosphere , most of the times at Dinner we where the only one's !!! Dining Room looked more like a Cafetaria !!! Like I said no Atmosphare or feeling of enjoyment !
from Bengaluru (Bangalore), India
Submitted on 30-06-2016
Me, my wife and my 4 year old child had an amazing stay at the hotel for almost a week.This hotel is really good and has been designed keeping in mind the comfort of every guests I believe. The rooms, hallway, lobby, parking space are all built in a way that is convenient and accessible. The hotel serves tremendous breakfast and is also surrounded by many restaurants to please your taste buds. And to add on to all this, the location is great for either business or pleasure. However, it could get... Read more
from Dubai, United Arab Emirates
Submitted on 30-06-2016
Very good hotel, excellent location, staff are very kind and helpfull thanks to Jamila and Kristina both doing great job Breakfast is good need to add more options as well as the TV to add more channels and fix the ones that not working. Service is very good and rooms are very clean Pleaaaaase fix the internet and make it faster!!
from Dubai, United Arab Emirates
Submitted on 03-07-2016
Friendly stuff, very comfortable bed, breakfast is OK, clean rooms and facilities, close to the metro for the people who don't have a car, and nice gym. I will come back again :) Swimming pool is small a little bit.
from Munich, Germany
Submitted on 03-07-2016
It"s a real recommendation and a brilliant value for money. Service and neatness are well. Stuff kind and patiently. Location also well.In walking-distance to the Metro.What want you more for your coins?
from mountain ash, United Kingdom
Submitted on 05-07-2016
Stayed for 2 nights before going on a cruise. Hotel is really nice with very polite and helpful staff especially the doormen. The hotel has small roof top pool, great for chilling out especially in the hot, humid heat we encountered during our stay. The location of the hotel is in a safe area for walking around. The hotel is a 'dry' hotel (no alcohol), but staff informed us there was a bar in the hotel bext door. The hotel is called Golden Tulip. The sports bar is on the 1st floor and very ... Read more
from Dubai
Submitted on 05-07-2016
The hotel was so comfortable I loved it. The staff was also really friendly and helpful whenever I needed any help with anything. The room was so cosy and relaxing. I enjoyed the fact that suhur was provided too during Ramadan.
from Dubai, United Arab Emirates
Submitted on 06-07-2016
Very rude staff...and they try to over charge so be careful to check the bill. The air conditioning is very noisy and the rooms are not sound proof as advertised! The food is so bad and expensive...pizza was ok
from Taif
Submitted on 11-07-2016
It was a great experience being in cosmopolitan hotel! The location is convieniet, service was excellent and breakfast was so yummy :) Further, the staff were so respectful and helpful. They were available whenever we need their help!
from Launceston, Australia
Submitted on 15-07-2016
Great hotel . Rooms were clean and comfortable. Food at the hotel was delicious. When we arrived we were told that the room rate came with a free massage and free airport transfer. Great!. Breakfast was not so varied but adequate. The pool was lovely. Not so much around the area, a few restaurants but the metro is only a five minute walk away.
from Al Khobar, Saudi Arabia
Submitted on 16-07-2016
Wonderful place with little comments Room service was nocking the door early morning to wake me up asking to clean the roo. The internet is free of charge but very poor and slow. Breakfast should have variety of taste not variety of cheese only.
from Purley, United Kingdom
Submitted on 17-07-2016
very comfortable stay made so much better by the helpful and pleasant staff. walking distance from the Emirates mall and a two minute walk from the metro stop. Would stay there again if we visit Dubai again
from Olomouc, Czech Republic
Submitted on 22-07-2016
It was very good to spend holidays in Cosmopolitan hotel. The location is excellent. Food was very good and the staff was very helpful. The Room service was great. We were very satisfied in Cosmopolitan hotel.
from Beirut, Lebanon
Submitted on 22-07-2016
I like it, comfortable, easy to find, not expensive especially for similar hotel in dubai. The rooms were clean always, toilet as well. The service is very good, the food is delicious. I will stay at this hotel next time :)
from
Submitted on 27-07-2016
(+)Feels like a boutique hotel. Rooms are modern, nice, spacious. Good quality/price ratio. Good location, very near to Sharaf DG metro station, convenience store and MOE. Breakfast is ok. (-)No dining option/pub at night and no loyalty program. I've stayed there at least 6 times. Obstructed from all sides.
from Singapore, Singapore
Submitted on 28-07-2016
Clean. Good house keeping good room arrangement and interior design with good storage arrangement good cloth hangers and closet Good break fast Helping staff ( house keeping) Good location ( near Metro station) Over all the stay was nice
from waterbury
Submitted on 29-07-2016
We were welcomed at check in by Kristina. When she found out we were on our honeymoon she immeadiately upgraded us to the biggest suite in the place. We spent 3 nights there and had the time of our life. Jameela was great as well. She consistently offered to help with any arrangements we needed. The only issue I would mention is that there were several perks that are supposed to come with the room that we weren't offered since it was a free upgrade. Also, some of the staff members would n... Read more
from
Submitted on 31-07-2016
I stayed for 11 nights and had a really enjoyable stay, especially as I was lucky enough to be upgraded upon arrival. The staff were very attentive and the hotel and hotel rooms were immaculate and peaceful. Great location for short stays: close to the metro station and one short stop away from Mall of the Emirates. A couple of small issues; I disliked the small dim lights under the bedside cabinet, I like my room to be pitch black at night. I also found it very difficult to work out which ... Read more
from Sao Paulo, SP
Submitted on 01-08-2016
Nice place to stay, clean room, good breakfast , good localization close from metro and nice employees. For sure in my next visit to Dubai I will come back to Cosmopolitan. I fully recomend this hotel for allergenic people.
from Miyazaki, Japan
Submitted on 01-08-2016
I not good scenery so slightly become alley,is that extent quiet. It closer to the metro station and the Mall of the Emirates. The staff also was able to stay comfortably and polite. Also I want to stay next time.
from Abu Dhabi, United Arab Emirates
Submitted on 02-08-2016
I had an enjoyable stay with my friend at Cosmopolitan hotel Dubai. Underground parking is a plus. First impression of the lobby felt very welcoming, I liked the spacious lobby where you can see people sit and relax. Free Wifi all over the hotel. Room given fast. Room was very clean, spacious, bathroom with all necessary brand amenities. Very comfortable bed. Pool - amazing relaxation by the pool. Lots of beds with umbrellas, with few green plants around which makes is very pleasant. Staff regul... Read more
from Venlo, The Netherlands
Submitted on 03-08-2016
Perfect hotel with excellent service and big fancy rooms :) i advise you all to stay at this hotel. even the price is wisely good and every person can afford to pay it :) Welcome to Cosmopolitan Hotel :)
from Tyne & Wear
Submitted on 08-08-2016
Stayed at this hotel as part of a family celebration and tour of Asia Received excellent service throughout check in, breakfast - which was very fresh and offered a wide choice catering for all guests Bedrooms were very comfortable and sizeable - hotel located 2 minute walk from metro station Ordered a very early breakfast to be served in room and there was no restriction on what the family wanted in terms of continental or full breakfast Great stay
from Canada
Submitted on 09-08-2016
Have stayed in this hotel twice. Both times were great. The staff always provides excellent service. The airline lost our bags and the concierge took care of organizing everything with them. The breakfast buffet has many options and we were never disappointed. The hotel, rooms and pool are kept in pristine condition. They were also very helpful in organizing all of our excursions. Thanks for a great stay Mr Ali!
from Muscat, Oman
Submitted on 10-08-2016
This was my third stay in cosmopolitan hotel. I loved this hotel. It is in good location, quite rooms, good beds. I appreciate the reception staff as they are friendly and helpful. I think restaurant is too small and will be better to be in a bigger size but overall the breakfast was good. Shisha quality is too bad and either to improve it or remove it.
from Denver, Colorado
Submitted on 11-08-2016
I came into the hotel at 1:30 am to be created by a friendly and warm staff at this hour. They let me know how welcome I was to the hotel and gave me advice on how to get to my activities later that morning. The hotel is a block away from the metro that will take you from the Mall of the Emirates to the DXB Airport for around 20 Durham (day rate). The hotel also had a spa, restaurant, gym and pool. Complementary rooms for showers in case you need to come back for your bags and rinse off that Ara... Read more
from Stuttgart, Germany
Submitted on 11-08-2016
Nice Hotel, next to the Metro Station, very good beakfast with warm and cold Food and Different Types of fresh cooked eggs (f e screambled eggs), Nice People and very helpful, big and clean Rooms, free Shuttle Service to the Beach
from Muscat, Oman
Submitted on 11-08-2016
The hotel was very good overall , employees were very nice, all meet you with big smile ­???. When I come to Dubai I will use same hotel as it was very comfortable and did like it . Gym was small but it has everything I need . Breakfast was excellent ­??╣
from Szolnok, Hungary
Submitted on 14-08-2016
Me and my family had a very pleasant stay in the hotel. The room was nice and relatively large, well equiped and comfortable. The hotel is very clean, the staff is always friendly and helpful, the breakfast offers great variety and the served meals are usually tasty. The beach bus service is very useful, so as the beach towels they give. The pools are comfortable, however entering and especially leaving the jacuzzi might be a bit problematic for elderly people, as there are no stairs, but the st... Read more
from
Submitted on 01-09-2016
This hotel was brilliant I loved everyday we stayed 5 nights. Staff were great. Nice and clean. Bedrooms are nice and big and are cleaned everyday. I would definitely visit again. I went with family husband and 3 children they enjoyed every minute of the hotel and Dubai. I also enjoyed the pool area which had a jacuzzi. Hotel also has a gym, steam and sauna room which I used a lot in evenings. Hotel also has a area by the pool where you can smoke sheesa. This hotel is great in many ways highly r... Read more
from Dubai
Submitted on 03-09-2016
Very complicated was delievery not allowed Why do I have to stay in hotel and come down to the street !!!! ???? To pick up food! Why just a concierge couldn't bring it to my room?! Service all don't apreciatte guests I didn't like it , too not friendly and complicated No relax !
from Riy
Submitted on 04-09-2016
It was great experience, I would be try it again. The stuff was so good and I love what they did with us. I want to thanks jemi for making good service in out breakfast and Ariana for Greet us every morning.
from Trencin, Slovakia
Submitted on 05-09-2016
Breakfast was very good, each day something different. Very close to metro stration which we used each day. And we appreciate early breakfast in the room. Free wifi in the hotel/room.The staff was helpful & friendly.
from Rodgau, Germany
Submitted on 08-09-2016
Cleanliness properly. Dinner of very good quality ones, here in my opinion the 4 stars are exceeded. The only complaint is that the breakfast more choices could be offered (for example, English breakfast).
from Indianapolis, Indiana
Submitted on 08-09-2016
I simply love the service at Cosmopolitan Hotel Al Bashar Dubai. The ladies at the front desk are absolutely courteous and kind and so are the other staff. I will come back again anytime I come to Dubai.
from Hong Kong, China
Submitted on 10-09-2016
The room is pretty average although spacious. It is inadequately lighted. Toilet is not too comfortable, where shower water temperature keeps cycling between too hot and too cold even though I did not adjust the temperature lever. Water pressure is low too. Having to constantly ducking in and out of the water during shower is quite a serious pain after a long day under the brutal desert climate. Sound proofing between rooms is not good too. On the first night we checked in, the bedsheets were ... Read more
from Singapore, Singapore
Submitted on 13-09-2016
Overall the hotel was good. Not exactly what I had expected but it was alright and i have no complains. Except for the day when i called the reception for a half day extension, i was served by a rude lady at the reception and I'm definitely not happy about it. In fact, it changed my perception of the hotel from good to not-so-good. Which is sad. What happened was, basically i can't understand her english and her explanation about the payment was not proper. When i tried to clarify with her, she ... Read more
from Dubai, United Arab Emirates
Submitted on 16-09-2016
The facilities were good and my room neat and tidy but there were certain instances where a few staff members made me feel very uncomfortable (they were quite rude). Apart from that the hotel was a good stay. It was close to the metro station which made traveling quite easy.
from Abu Dhabi, United Arab Emirates
Submitted on 16-09-2016
Those guys perform and present like a humble 3 star hotel, they should have never been classified as 4 star hotel!!! Check-in took a way long time, carpet of the hotel corridors were not quite clean and pleasant (smelled like damb carpet, later on I discovered that I have been "mistakenly" given a smoker room, so I am not sure if that smell was smokers' or carpet's odor) Swimming pool was quite small and looked like a "still pond"...last but not least, location!!! The hotel is located inside a s... Read more
from Laurel, Maryland
Submitted on 16-09-2016
This is good hotel to go for business or conference. It has nice rooms and has a modern setup. The staff is great. They were helpful, they check me in several hours before my check in time due to early arrival of my flight. This was much appreciated. Keep in mind you have you to pay a tax for each night you are there. This is not included if you pre book the room. The hotel is two stops on the Dubai metro to Emirates mall and four stops from dubai mall so you will have a lot to do. It is easy to... Read more
from Muscat, Oman
Submitted on 20-09-2016
All in all the location and cleanes of the hotel are good , but unfortunately room service staff keep noking the door for defferent reasons.bed are not comfortable for sleeping since its too soft. catel was also availble in the room but there's no tea or coffee staff .
from Dubai, United Arab Emirates
Submitted on 20-09-2016
The hotel service levels are good and standard, the gym , the pool fantastic. The staff is respectful , wellcoming and jovial , house keeping crew very assisting . The location is good The only setback is on TV channels for sport and news very limited please increase sport channels especially during these football seasons world over.
from Salzburg
Submitted on 21-09-2016
Liked almost everything in this hotel, location is very good near the metro station (Sharaf DJ metro station). The hotel is very well arranged. The breakfast buffet was dusty. The bedroom is very comfy.
from Abu Dhabi, United Arab Emirates
Submitted on 21-09-2016
The lobby was awesome, nice receptionists they're very accommodating. Let's go to the hotel room. The room was clean, somewhat there's no hotel slippers also no toiletries that's for free in the hotels (such as toothbrush, toothpaste,soap ,etc)
from Doha, Qatar
Submitted on 24-09-2016
Nice property. Good gym. Great location. Slightly unpleasant smell emanates from the bathroom into the bedroom. Housekeeping services need improvement. Nice pool. People working at pool could be more service friendly. Reception runs smoothly with a friendly staff.
TOP