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Bonnington Jumeirah Lakes Towers

Dubai, United Arab Emirates (DXB)

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Based on 2345 reviews
Room & Rates
Deluxe Suite

Deluxe Suite

1 King Bed or 2 Twin Beds
646-sq-foot (60-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 42-inch plasma TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, phone, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Club Suite, 1 King Bed

Club Suite, 1 King Bed

1 King Bed
646-sq-foot (60-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 42-inch plasma TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Room

Superior Room

1 King Bed
301 sq feet (28 sq meters)

Entertainment - Free WiFi and wired Internet access, 42-inch plasma TV
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Apartment, 1 Bedroom

Apartment, 1 Bedroom

1 King Bed or 1 Twin Bed
700-sq-foot (65-sq-meter) room with city views

Layout - Bedroom, living room, and dining area
Entertainment - Free WiFi and wired Internet access, 42-inch plasma TV
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Sofa bed, washer/dryer, and laptop-compatible safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Family Apartment

Family Apartment

1 King Bed and 1 Queen Bed
969-sq-foot (90-sq-meter) individually decorated room, furnished balcony with city views

Layout - 2 bedrooms, living room, and dining area
Entertainment - Free WiFi and wired Internet access, 42-inch plasma TV
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Sofa bed, washer/dryer, and laptop-compatible safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 King Bed
377-sq-foot (35-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 42-inch plasma TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, phone, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Club Room, 1 King Bed

Club Room, 1 King Bed

1 King Bed
377-sq-foot (35-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 42-inch plasma TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Phone, safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Bonnington Jumeirah Lakes Towers
Cluster J, Jumeirah Lakes Towers, Dubai, United Arab Emirates 37246

Rooms
Make yourself at home in one of the 208 air-conditioned rooms featuring plasma televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.

Amenities
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 6 restaurants and a coffee shop/caf. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. Free valet parking is available onsite.

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Know Before You Go

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 125 for adults and AED 0 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Deposit: AED 200 per night
  • Breakage deposit: AED 200 per night
  • Tourism fee: AED 20 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Babysitting
  • Beauty Shop/Salon
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fireplace in Lobby
  • Fitness Facility
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2345 reviews
from Dublin
Submitted on 24-05-2016
As always I had another very enjoyable stay at the Bonnington. In every area of the hotel the staff make every effort to make you feel at home and it definitely works. For business or pleasure I would definitely recommend the Bonnington.
from Lisbon, Portugal
Submitted on 25-05-2016
I stayed for 5 days on business trip. The room was very nice and clean with plenty of space and excellent bathroom. The hotel is well located with many restaurants nearby, good to run in the hotel surroundings. Good to stay with the family even for short period of vacation to visit the city. Metro is near 5-minute walk.
from
Submitted on 25-05-2016
Just want to acknowledge that good service provided by you'r facality . Visites the poolbar today at Bonnington.the staff deserved special mention for talking good care of us while dinning in,Rahat for politely orders arnel for patiently answering our question about the Hotel.cecilio given swimming lessons but i just inform to you also we need jacuzzi need more pressure and its will be more hapiness.
from Beirut, Lebanon
Submitted on 25-05-2016
well the front office staff are really nice but the hotel needs a lot of improvement, quality control and follow ups to meet the 5 stars hotel standards. its starts with the bathrobes at check in they were hanging the next day they disappeared, for the first time i dont see a pair of slippers even 3 stars hotels nowadays have them, no cotton buds in toilets, and an occasional bad smell from toilets visits daily. not only that for a building hosting a hotel and residences i expected more from the... Read more
from Johannesberg
Submitted on 26-05-2016
I truly had an awesome stay at the hotel and enjoyed the service and friendliness of the stuff. on one of the nights I lost my wallet in the pool area and guess what in the morning it was found by one of the stuff members and it was traced to my room with everything in it as it was when I last saw it. The hotel location is perfect as it's right opposite the Almos Towers and not too far from the palms.
from London, United Kingdom
Submitted on 06-06-2016
A nice hotel well situated. We went for a night because it was next to where we were attending a party and we really enjoyed the stay. The room was clean and well appointed, the staff were well turned out and helpful. The lights etc. were a little difficult to operate, but easier if you read the instructions!
from Cardiff, United Kingdom
Submitted on 06-06-2016
My fabulous boyfriend took me to this hotel for my 30th birthday last December. Such a perfect location in Dubai. Close to the marina and to the metro. Hotel had a very popular irish bar and a gorgeous roof top bar that overlooked the city. We had a drink here most nights. Room was grand and beds were lovely. Bathroom was beautiful. The staff bought me little cakes on the day of my birthday. We did not eat at the hotel, but food looked good. Very impressed with this hotel. Would certainly... Read more
from Newcastle, Australia
Submitted on 07-06-2016
The hotel was in a prime location (marina district) very easy to get around, only 2 or so blocks from the beach. Gym, pool, cafes were housed by very friendly staff. Lovely room, plenty of space. There's an ATM in the hotel which is quite handy. Plenty of eateries near by if you're looking for cheaper meals; the hotel restaurants were quite expensive in comparison.
from novexireland
Submitted on 07-06-2016
This is a very nice hotel.From arrival to departure the front door staff, reception staff and the bar staff were all very helpful,nothing was to much for them to take their time to explain to best way to get from A to B.The bedroom that we had was clean and the bed one of the most comfortable that I have ever slept in.The shower and the bath with a view was a nice surprise.Good location with a good Irish bar under neat serving good food with an atmosphere. I would recommend this hotel .
from Abu Dhabi, United Arab Emirates
Submitted on 08-06-2016
I was very pleased with my stay and plan to come back again. It was first time coming to the city, its very convenient and the staff was very helpful in welcoming myself and my wife to the property. They were very responsive to any questions we had and were happy to address them immediately.
from Dublin, Ireland
Submitted on 27-06-2016
Very good hotel staff excellent and helpful. Great bars and food ideal base to see city. Nice to have an Irish base to tour a great city concierge very helpful booking excursions. Rooms well serviced with all amenities.
from Dubai, United Arab Emirates
Submitted on 29-06-2016
Bar Staff are excellent especially Rahat and Mohsin. They cannot do enough for you. a pleasure to spend the evening there. A good selection of food and beer and a highly attentive bar staff who make sure your glass is never empty.
from Birmingham, United Kingdom
Submitted on 29-06-2016
We stayed at the bonnington hotel in April for our honeymoon. We were in a suite which was absolutely beautiful!! We switched the telly on and had a beautiful message. The room cleanliness and decor was sophisticated and luxurious. It boasted Dubai luxury and relaxation. The bathroom was absolutely gorgeous - marble effect all over and the best rainfall shower ever!! Our balcony had views of sheikh zayed road and the waterside. It was a beautiful sunny view every single day that we never got tir... Read more
from Auckland, New Zealand
Submitted on 30-06-2016
Solid place to stay a few nights/a few months. They gym is ok - could do with some new equipment. The room service menu needs a refresher, but those are my only two (minor) gripes. Would definitely stay there again. Major plus is the friendliness of the staff.
from Glasgow
Submitted on 01-07-2016
Room : Nice room with a comfortable bed. Very well arranged room layout and cleaned daily. Facilities : Only used the swimming pool which was very very warm. More like hot spring but it was very relaxing. Didn't use any of the other facilities on offer. Food: Didn't eat here as it was very expensive. One complaint I did have is the corridor our room was located in smelled damp. How this is possible in Dubai with the amount of heat I don't know but it was very smelly. Location : Close to ... Read more
from Emirate of Dubai, United Arab Emirates
Submitted on 01-07-2016
I had a great stay. Staff was extremely helpful and always friendly. My room was always serviced and clean and tidy. I will definitely recommend The Bonnington to family, friends and business colleagues.
from London, United Kingdom
Submitted on 01-07-2016
I had a amazing experience ,the staff were very helpful and aimed to please. The room was fantastic and clean with everything I needed. There was a great variety in the restaurant and the bar was lively. TY to the staff
from Virginia Beach, Virginia
Submitted on 02-07-2016
The apartment was great with minimal complaints. It comfortably accommodated 2 adults and 2 teens. The kitchen was a major plus as well a the 1.5 baths. We were given an assigned underground parking spot. Just a few steps from the hotel is a mini supermarket with reasonable prices. Overall good place to stay.
from Sydney, Australia
Submitted on 03-07-2016
Close to the metro station, stores and restaurants. Not too far from the beach, good service and breakfast selection. The customer service was always helpful and had everything you could need for your stay.
from Padburry
Submitted on 03-07-2016
The evening meal in the Cavendish resturant during Ramadan was amazing. We had it 2 out of our 3 nights. Staff are so lovely. We came back one afternoon to find our room made up perfectly as always but our daughters barbie doll in the middle of the bed. It was such a cute gesture. Mcgettigans downstairs is lovely for food also.
from Australia
Submitted on 04-07-2016
Bathroom is great, room size is spacious, staff are friendly, but quit cover has blood stain on it, not so clean, free shuttle services are terrible, lunch buffet were tasty and good values for money.
from Dubai, United Arab Emirates
Submitted on 06-07-2016
I stopped over in Dubai for 3 days and 2 nights. My stay was excellent thanks to Rahid;) He was so knowledgable, professional and provided us with superior customer service. He called our tour guide, welcomed me and asked about my stay daily. He even took a few photos for me at the hotel. I would recommend asking for him when you check in;) Thanks Rahid!
from New Delhi, India
Submitted on 09-07-2016
Well over all it was great but need to work on breakfast. Add some rice or noodles. Rest great location and great place to hangout. Clean rooms with slow internet. Can do better on this since for business need to be connected.
from Mumbai
Submitted on 09-07-2016
The booking is fast and offer rate is good. Staff are helpful and friendly. Food is fine and so the drinks. Meals are ok, but hopefully in the future there will be more choices to choose from. The room is clean and it well arranged.
from Dubai, United Arab Emirates
Submitted on 10-07-2016
I Had a good times Staying in your hotel, i'M glad that i choose your hotel. nice accommodation, good food, very relaxing. The staff ETC are so nice very approachable. I love my room and the amenities are so nice.
from Scotland, United Kingdom
Submitted on 10-07-2016
Lovely modern Hotel with roof top pool. Staff were very friendly and efficient. Our room had a great view over the lakes. Very convenient 5 min walk to the Metro station. Great Irish bar downstairs in Hotel.
from Jeddah, Saudi Arabia
Submitted on 11-07-2016
My wife, baby and I really enjoy our stay in the hotel, we like the great service and the staff was very kind. We like the room, it was very comfortable, and it has a very nice bathtub. We also like the breakfast (even it is kind of expensive), and we enjoy the pool with beautiful views, and controlled temperature water. Only one detail about the cleanliness, the wall tiles in the shower was stained and it look dirty. And i think could have more amenities like spa or gym. The location is very go... Read more
from Bengaluru (Bangalore), India
Submitted on 13-07-2016
Decent hotel to stay, metro is about a 10 minute walk away, which should take you to most of Dubai. Hotel staff was very friendly. Obliged a late check out as I had a late flight. Can do with a better spread of breakfast.
from Dubai, United Arab Emirates
Submitted on 14-07-2016
I live in this hotel from about 4 years and i want to official say thanks to Hasan for the service that he provide me all the week for the cleaning of the apartment in which i live. He is a professional guy and he knows perfectly how to satisfy the customer request. I think that also his competencies in this work should be analyzed better from the Hotel management to give him the opportunity to cover different and with more responsibility role. Thank hasan.
from TAIF
Submitted on 14-07-2016
Great price thanks for this gotel May i will be bew customer . I like staff specially alex . Helpful . They just have difficult locationto reach By the way thanjs about this hotel . Would i come back later
from
Submitted on 14-07-2016
I recomend the business rooms rather than the standard room - much more spacious and comfortable. Enjoyed a lot the swimming pool on the hot summer days and the cold beer served by Rahat by the pool! The location is not bad but could be definitelly better.
from Khobar
Submitted on 15-07-2016
It was one of the best hotels in Dubai I've ever stay in. The hotel provide good and clean rooms. Everything in total was great and the service was great as well. But the 9th floor was a bit smelly from out the rooms and the Internet was slow which is not good. If I have chance and good offer I will stay in there again. Give it a try it worth it.
from Stuttgart, Germany
Submitted on 16-07-2016
There are some fast food stores like KFC, burger shop, Pizza shop near the hotel and the stores open 24 hours. The hotel is located near Marina Dubai Mall. For that reason people can easily go to Shopping Mall by walking. In addition people can rent a car at Hertz in Marina Mall.
from
Submitted on 17-07-2016
Excellent Service with very Friendly Staff. Very Clean throughout. Buffet breakfast is excellent with a huge variety of foods. great fitness facilities. Free shuttle bus which operates twice a day from hotel to beaches & malls. Supermarket a few steps away, Irish Bar McGettigans serves great food and has a great atmosphere also
from Birmingham, United Kingdom
Submitted on 18-07-2016
Amazing hotel amazing place the staff are all friendly & willing to go that extra mile to help you out always smiling & asking how you are I'd defo return & recommend to friends and family thanks for a every great accommodation
from Monterrey, Mexico
Submitted on 18-07-2016
Super Friendly and Courteous Staff, Clean Rooms, Marble Baths, Premium Bedding, Beautiful Decor. Even though your kind of far from downtown and old Dubai, you have a metro station less than 1 km away, taxis and uber always near and available, so its easy to access. You also have several restaurants around, as well as a supermarket across the parking lot, and marina mall is a few minutes away. Pool area is very nice. Just a few negatives (bad wifi service, and rooms need soundproof, if you have ... Read more
from
Submitted on 21-07-2016
Me and my husband just returned back from an amazing holiday in Dubai and we stayed the the Bonnington Hotel. I last stayed at this hotel in 2012 and I can say that the excellent service has remained consistent. The hotel is in a good location in Jumeirah Lake Towers, close to many amenities and also less than 10 minutes away from the metro station. The hotel is beautifully decorated and has all modern facilities including a leisure deck with a gym, swimming pool and spa services. What makes... Read more
from Bregana, Croatia
Submitted on 21-07-2016
From the first moment (arrival to your hotel) I was really satisfied. Staff where really friendly and efficient. Room was nice and clean. Breakfast food was nice. Next time I will come again to your hotel. Thanks for nice stay in your hotel and best regards.
from
Submitted on 21-07-2016
Very much a business place, not for families. Rooms and service are good.Nice swimming pool at the top. Fitness room very average and not well maintained. Too crowded as well and no 24 hour access. Breakfast is good but the place for this restaurant is not nice as it is in on the ground floor. Location is ok, but not at walking distance of any interesting place in Dubai. Value for money is average compared to other hotels in Dubai.
from
Submitted on 22-07-2016
The best part of our holiday here in Dubai was the hotel! The hospitality and the staff are world class. They're very accommodating, always cleaned the room and whenever we needed something they came up straight away and gave us what we needed and more! The pool staff are also the same bringing us towels and very chatty too! There was a gentleman at the customer service desk who made sure we were okay, he booked us in for dinner a few times as even offered to print out any excursions we had book... Read more
from Norwich, United Kingdom
Submitted on 22-07-2016
Hotel very clean and outstanding service. Rahid on customer service was so helpful and arranged 3 hours late check out at no additional cost. Due to not departing to the airport until 22:00 hrs once I checked out the hotel stored my bags until I was ready to depart and also arranged for me to use the fitness centre shower facilities to freshen up prior to departure. I would certainly use this hotel again as nothing was too much trouble.
from Dubai, Dubai, United Arab Emirates
Submitted on 25-07-2016
Beautiful rooms , stylish lobby , very convenient location, wonderful Irish pub and lovely leisure deck on the 11th floor .Hotel is only 5 minutes walk to the JLT metro station and a lot small dinners around the hotel . Spinneys (small supermarket) is just a few steps from the hotel . Highly recommend this hotel
from New York
Submitted on 25-07-2016
The hotel is in a stunning location in Jumeriah Lake Towers, close to a lot of amenities (Spinneys market, Carrefour market, a lot of restaurants...) and 5 minutes walk away from metro station (Jumeriah Lake Towers metro station which offer connections to major sights). The hospitality and the staff are world class, especially Annabelle Thiebaut, a true Operation Manager, who help us with late check out and made everything for our comfort and especially Cristina Armeanca which helped us to start... Read more
from London, United Kingdom
Submitted on 25-07-2016
Having travelled to Dubai for a meeting, my trip was organised by my client who arranged the booking in the Bonnington Jumeirah Hotel, this is an hotel and apartment building and I stayed in the hotel, the hotel also arranged to collect me at the airport and the welcome was really good. I travel often and when travelling to/from a hotel it is a great reflection on the hotel when you first meet the staff, they represent what you can expect on arrival as a level of service. My driver was there ev... Read more
from Singapore, Singapore
Submitted on 26-07-2016
I've stayed here several times now - on business trips - and have decided to make this my go-to hotel in Dubai. Location, facilities, services and staff are all excellent. It is difficult in Dubai as so many places are also very good - but I think the consistently high levels of service and attentiveness of the staff working here differentiates this hotel from the rest. I look forward to many more stays at the Bonnington.
from Manchester, United Kingdom
Submitted on 26-07-2016
This hotel is stunning! the rooms were immaculate and were cleaned everyday. Me and my partner stayed for 6 nights and were treated like a king and queen, we didn't want to leave! The food from the roof deck terrace was really nice and the cocktails were amazing! Ibraham from the pool deck treated us really well, he was really friendly and had great customer service skills we will miss him! Rehat from the pool deck was also nice. The bar downstairs (Healeys bar) was awesome the atmosphere was gr... Read more
from Navan, Ireland
Submitted on 27-07-2016
Have returned 3 times now and cannot fault one thing.the rooms are very spacious and have all the up to date mod cons.We ate in the restaurant and found the food excellent. A very quiet dinning experience but I would put this down to been out of season. The pool aera is nice aera to relax amd staff are a credit to the hotel its self.Its always nice to be noticed and welcomed back by the staff. Personally I thought this was very welcoming and also impressed. When you think just how many guests th... Read more
from Parma, Italy
Submitted on 27-07-2016
I often stay at the Bonnington Hotel as it is in a very convenient location for our business in the oil and gas industry. There is nothing fancy but all what you need for in a Business Trip. I would say that there is value for the money you pay. The gym could be improved; nice swimming pool and bar.
from Riyadh, Saudi Arabia
Submitted on 28-07-2016
Excellent service, cozy bedrooms and apartments, delicious food and beverages. An enticing place to stay at. and you guys better try Rahat's cocktails, absolutely tasty. Also, Loved the view of the swimming pool. And ladies, don't miss the ladies night there.
from
Submitted on 28-07-2016
Amazing place. Nice view. Good location. Perfect service. Good food and delicious cocktails made by Rahat. Would advise to put more pressure in jacuzzi. Feel very comfortable and relaxed in the pool. Perfect for couples and families . Everyone should visit this pool bar. Just wow! My advice
from London, United Kingdom
Submitted on 28-07-2016
I have visited this hotel 3 days. This very nice hotel in JLT. Service is excellent. Especially Zubair from room service he is one of the best staff I have seen in this hotel, he is very professional. Over all excellent hotel.
from Fresno, California
Submitted on 29-07-2016
Location is good for easy access to dunkin donuts for my fellow americans, crew are good, hospitality is great and decent bussiness class hotel. How ever i must tell that the wifi is not capable to support bussiness communications via vpn, i this would be a major concern for me to reconsider visiting this place. Location has many restaurents in walking distance and has many optins to eat, there is laundry place next to the building, if you stay loger like me. Their breakfast is prettyy good i li... Read more
from Jeddah
Submitted on 30-07-2016
the service was great and fast. room was big and clean. location is easy and know. what I like mainly is the staff and the way they treated guests, their friendship, professionalism and the way the handle things.
from Faridabad, India
Submitted on 31-07-2016
I have stayed there for 3 nights. Location is very good. Metro station is 10 min. walking. Although due to hot weather, it was very difficult to walk any time of the day. Super store is nearby for any general need. Many food option just across the road. Even pure Indian vegetarian food is available. Overall great location and comfortable stay.
from Hitchin, United Kingdom
Submitted on 01-08-2016
Great, apart from no ladies on ladies night, except the lovely hostess Christine and Maribeth who where very helpful and brilliant! Foooooood was great!!! Happy hour was very long (lasted 4 hours) music was easy listenable and relaxing!!
from Dubai, United Arab Emirates
Submitted on 04-08-2016
The Bonnington has amazing service, great quality food and truly an excellent choice for accomodation! During our stay, we interacted with various staff members, but the one who stood out the most is Mr. Rahid and Ms. Cecile, he catered to our needs in the business lounge with great efficiency and the highest level of professionalism. Mr. Rahid is truly an outstanding person and I look forward to coming back.
from
Submitted on 04-08-2016
My comments today for main restaurant about breakfast mail All types of food are there except Arabic main breakfast called in Arabic ( ??? - ??ا?? ) Hope to include to breakfast Menus Services on same restaurant is very good all team cooperation Regards
from
Submitted on 04-08-2016
I have enjoyed my stay at Bonnington hotel, especially the business lounge under Rahid's guidance and supert customer service every evening we say around! I have also liked the room set up, deco and whole room facilities! Furthermore I have liked much the Davenish restaurant. The people, I mean staff members were so friendly and helpful! The food was delicious and a wide enough variety! I will definitely come back! Miina G
from London, United Kingdom
Submitted on 04-08-2016
Upon arrival we were kindly greeted at the reception who were very friendly, took our details and showed us to our room which was very clean, spacious and had a welcome message awaiting us on the television. The highlight of this hotel was the swimming pool on the 11th floor which was open until late. the cocktails and food at the pool bar was incredible and the portions were huge! The view from the pool bar was amazing. Room service was fantastic too and very quick! the hotel is in a great loca... Read more
from Geneva, Switzerland
Submitted on 05-08-2016
I had great time with my family. Very very friendly staff, ready to help!! Give information and help organize trips around Dubai. We had a great Desert Safari! It was amazing! It was a lifetime experience, my children wish to go back. The guest house was just perfect, staff cleaned perfectly every day. My son had a minor injury in the pool and when I called for help, it came quickly and ready for a big emergency! Keep up with this. I highly recommend this to anyone. Thank you.
from Doha, Qatar
Submitted on 06-08-2016
my say was amazing, very easy access to my meeting places, rooms was clean and very nice , prestigious, and lovely, all team members was really cooperative, more over the extra miles of Mr. Shaaban facilitate my meetings during my stay
from
Submitted on 07-08-2016
A no nonsense place which provides you all the basic comforts. Conveniently located in close proximity to major business centers. Food options are great. The staff was very responsive and took care of the guests well.
from Cairo, Egypt
Submitted on 07-08-2016
Everything was great. The staff was extremely friendly and made me feel at home. The room was modern and everything worked fine. There was a wide variety of food to select from for breakfast. I can recommend this hotel
from Port Harcourt, Nigeria
Submitted on 08-08-2016
Internet services was very poor. There is need to improve services in the hotel. TV should be included in the Guest Room as it used to be. The Royal Club is charging too much for maintenance fee for the apartment for one week.
from Birmingham, United Kingdom
Submitted on 08-08-2016
This was our first trip to Dubai, and i wanted the hotel to be the best choice. After weeks of reading reviews and going through different hotels we came to a decision to go with Bonnington. Not so much because of the area it was in, but because of the way it had an edge over others which we had in our price range, we chose the best website with the cheapest rate and went with it. We got it at a very good price and we were glad we chose this hotel. Upon arrival at 6am we approached the desk and ... Read more
from Munich, Germany
Submitted on 10-08-2016
in Dubai for the first time, my wife and I did enjoy the Bonnington hotel. - the concierges (Douglas and Sanju) did their best to organize and book in advance the activities we wanted to do. They were available to answer to our questions (shopping, going to the beach..) - the pool at the 11th floor is very pleasant. Protected for the sun, it's a good way to relax after a long day, having great snacks and drinks served by Ibrahim and others
from Dubai, United Arab Emirates
Submitted on 10-08-2016
I tried a lot of hotels but I prefer Bonnington!! Very nice staff, good food and beverage. Perfect!. 1 thing that could be better is the cleanliness of the rooms. I asked for that several times before, but it is still an issue.
from Dublin, Ireland
Submitted on 10-08-2016
Visited in March of this year. It was a surprise trip I was bringing my mam on for her Birthday. I was in no way disappointed. I had visited the bonnington the year prior and recieved the exact same high standards on the second time round. On returning after a day out we found a beautiful little arrangement of cakes for my mams birthday, she was delighted. We also ate in the restaurant which was of a very high standard. We both had an amazing time in Dubai. I would recommend this hotel to anyone... Read more
from
Submitted on 11-08-2016
I was staying for a weekend on business, Bonnington was well located for access to Jebel Ali Free Zone. Very welcoming staff from valet parking to check in. Nice touch at check in with fresh juice brought to you while organizing yourself. Room was excellent value and very good sized. Massive bath which was well used, minor gripe was the shower had no hot water but in 46 degree heat it was actually much needed. Facilities around the area were excellent and bars very good(Separate review comi... Read more
from
Submitted on 11-08-2016
Been here my first time. Shisha is great and above all hostess Ms. Mari is a great attendant and white wine is a premium quality and very chill. The DJ music is great . Love the Healy's terrace is fantastic atmosphere. Above all great stay in Bonnington JLT hotel.
from Jeddah
Submitted on 14-08-2016
good experience in bonnington hotel, friendly team, and really they show good understanding for guest needs. with very good value for money the hotel have good outlet where you could spend good time, and nice open air smoking area in 10th floor
from Wishaw, United Kingdom
Submitted on 14-08-2016
My wife and I stayed for 8 nights at this superb hotel. The hotel is in great location and being only a few minutes walk from a metro and tram station gives easy access to the rest of the city. Our room was nice and spacious and breakfast was good with lots of choices and options each morning. We greatly enjoyed our time at the leisure deck on the 11th floor, and being open to 11pm offered the opportunity of a late night swim. Staff were really friendly and helpful. We will certainly stay at... Read more
from
Submitted on 14-08-2016
Having lived in this property for the past 15months , I have found the staff extremely friendly and helpful. The pool area has been greatly improved since it reopened after a short closure for renovations. All the pool attendants and bar staff are always so attentive and helpful. I would definitely recommend this property for a short or long stay. RVW
from Amman Governorate, Jordan
Submitted on 15-08-2016
Really the Bonington Hotel is one of The Best Hotels i visited Before , Staff , Service , Clean , Location , Sleep Quality and Room It Self also Staff Kindness and Reception People very Friendly and there is no any delay in any procedure really many thanks
from Bahrain
Submitted on 15-08-2016
I absolutely loved this place. I was visiting for a few days as my sister had workshop a few minutes away. Having just arrived from a long flight, the check-in staff (Rizwana) was very friendly!! The room I stayed in was pretty small (201) and the noise from the service area right next door was a little bothersome (so avoid the room at the end of the corridor I guess). I managed to take a look at room 200 and that was even smaller. I booked a Deluxe if that helps. The bed was the most comfortab... Read more
from Abuja, Nigeria
Submitted on 05-09-2016
Wonderful environment, beautiful facility with state of the art facilities. extremely clean excellent service outlets (such as restaurants, laundry service etc) within the vicinity of the hotel Availability of taxis and close proximity to the JLT metro train station
from Chicago, Illinois
Submitted on 07-09-2016
This was the trip of the year....Stayed for a week....The food was OKAY the hotel is amazing...Soaking tub in the bathroom..steam shower...No balcony in my room...24 hour room service was a plus...The staff was very helpful...But didn't need them much......I did have a few of all the architecture buildings...I spent a lot of time outside the hotel.. Which this hotel is not huge at all.....I went on a lot of different tours....Mall of Emirates has more store than you could Imagine....I went to th... Read more
from Buffalo, New York
Submitted on 07-09-2016
This was my first stay at the Bennington JLT. I really wanted to move in. My room was perfect. When I walked in, the TV was on and there was a greeting with my name. Nice. Soaking tub. Rain shower. Nice robes. Plenty of towels. All quite nice. The pool on the 11th floor is quite nice. Separate locker rooms for men and women. The men's locker room had a steam room and a sauna. I used the steam room and it was nice. I will say this, though, about the locker room: There were no towel... Read more
from Chicago, Illinois
Submitted on 07-09-2016
This hotel is a true 5 star.. the rooms were very clean and the amenities were great.. The staff was nice and very helpful!! The location is close to a lot of things and you have the metro wishing walking distance of the hotel.
from Leeds, United Kingdom
Submitted on 08-09-2016
Enjoyed our stay considerably . As a Muslim would have enjoyed women only hrs at the pool but kids loved it. Food we never tried we ate out . Even though there was a bar etc noise was never a problem . The staff are super helpful and friendly !!
from Edinburgh, United Kingdom
Submitted on 10-09-2016
Hotel was excellent. Staff so helpful - many always referring to me by name! Jeme on the front desk especially lovely. Beautiful room and room service the best I've ever had. Pool fab - always got a sunbed in the morning! Shuttle bus running twice a day is a great service too. Really first class hotel - can't fault it! Great value for money.
from Tehran, Iran
Submitted on 10-09-2016
i really loved the view & services. the bad thing was only internet service there. not covered every where. very clean, lovely staff, nice people, the location is really good & close to the metro station & also taxies are available,
from Abuja
Submitted on 10-09-2016
I was very impress with the services offered at the towers and the environment was very clean and the location close to all the interesting places to visit in Dubai, I will surely recommend it to my friends next time they visit Dubai
from London
Submitted on 11-09-2016
Was a really lovely hotel staff were always friendly especially the porters at the front my only negative was the chunky chips from room service were not cooked properly and the second batch were even worse however that was a minor from an extremely pleasant stay at the bonnington.
from Brussels, Belgium
Submitted on 12-09-2016
Food is amazing: very qualitative restaurant Hotel is great, nice rooms, friendly staff Only improvement area: make the gym 24/7 . Plus point of the gym: power plate machines and generally enough machines
from Jeddah
Submitted on 12-09-2016
Bonnington hotel offered the most convenient amenities one could ask far. Free guess shuttle service to landmark destinations, comfort foods and restaurants nearby, as well as the metro which is 5 minutes away!
from London, United Kingdom
Submitted on 13-09-2016
Loved it so much . Staff friendly and the rooms are clean and have an amazing view . They were helpful which is great and was able to arrange an apartment after we needed it it . I highly recommend this place
from Vancouver, Canada
Submitted on 13-09-2016
Friend trip looking for decent place to stay helped me find this place on hotels.com. Moderately priced and worth it. We tended to visit downtown more often, so it was a bit farther out. The room was clean, modern and comfortable. Would visit again.
from
Submitted on 14-09-2016
This hotel is incredible! When we first arrived we were really happy with the hotel and how it looked but we were worried as it looked like the location wasn't great....we were so wrong! This hotel is right beside the Marina, the metro and also right next to JBR. When you go out of the hotel there are steps down that lead to almost every cuisine of restaurants around which is ideal if you want a change of scenery! The staff were incredible, they were all so friendly and literally couldn't do en... Read more
from Norrkoping, Sweden
Submitted on 15-09-2016
The rooms smells like mold. The only sorry we got for The shuttle bus was a plate with fruits with a sorry note and it took 2-3 days. No compentation for the taxi home. We had to talk to the frontdesk 3 times and they tried to blem it on us and said that the bus was late but we say The bus and yeah it was 10 min late because we where stil there waiting when it just drove past us at the shuttle bus at emirates and we stayed 40 min in hope of it to return.
from
Submitted on 16-09-2016
The hotel it self is pretty good , you have the metro 5 mins away from the hotel hotel aswell as many eating places nearby. The gym is rubbish very small and barely any equipments. Leisure deck opens at 6 am and closes at 11pm
from London, United Kingdom
Submitted on 16-09-2016
really nice hotel woth really nice and polite staff will definitely recomend to friends and family . will be staying there on trip only thing is its abit out of the way grom everything and down town dubai
from Al Khobar, Saudi Arabia
Submitted on 17-09-2016
Great location and great staff I have comments about the hygiene of the rooms and the smell at the front door The room electricity is really confusing but you can get used to it The swimming pool is decent in size
from Kuwait
Submitted on 18-09-2016
I stayed here for my 41st birthday. My husband and I really enjoyed the staying at the Bonnington. Excellent service and staff. Beautiful views from hotel.Thanks for making my 41st birthday awesome. Thanks again! ?????????
from Bangor, United Kingdom
Submitted on 18-09-2016
Loved stay here having been to more expensive hotels we were unsure of the Bonnington but were pleasantly surprised.Excellent staff always willing to help particularly Leo in Healeys bar.Lovely room bed so comfortable and oh those pillows !! breakfast was a feast and in cooler weather could be eaten outside .We have family living in Dubai and this hotel was close by and we will definitely be back .
from Dublin 24
Submitted on 18-09-2016
an excellent choice of hotel for proximity to all holiday amenities, beach, marina, shopping, etc. I would highly recommend this hotel for it's staff, food choices, room, leisure facilities. it is only half an hour from the Dubai International Airport. The metro station is also only a short walk away.
from Arlington
Submitted on 24-09-2016
We had a great experience with Bonnington. Jeme made sure we were accommodated each time he saw us. Seemed very interested in our needs. Great club life for the young right downstairs but very smoky. Pool area was nice.
from
Submitted on 24-09-2016
Just back from a 10 night away..the hotel was great..lovely spacious rooms and very clean and up to date..The staff from the minute you get out of the taxi are very welcoming and friendly and this was the case throughout our stay..breakfast was brilliant,fresh and had something for everyone.Im always nervous when it comes to having a fry abroad but really have to say that this was the best I've had..the pancakes are amazing,the chef making them and doing the eggs is very good and very friendly..... Read more
from London, United Kingdom
Submitted on 25-09-2016
Couple of staff I would like to acknowlege for the helpfulness and going the extra mile. Kind, always smiling Shetty (egg station) Jeme (reception) Christina (restaurant and breakfast) Ibrahim (pool bar)
from Sheffield, United Kingdom
Submitted on 25-09-2016
There's nothing bad that I can honestly say about Bonnington. The staff were very friendly and helpful, the room was spacious and clean and it was serviced everyday with fresh towels and gowns. The location of the hotel was very good for myself as it was quite close to the main tourist attractions such as JBR and the Marina. However, I can't really comment on the food as we didn't include breakfast and always ate out. The only thing I would say I wasn't too keen on was the indoor rooftop pool as... Read more
from Dublin
Submitted on 25-09-2016
Great service, very accommodating. Hotel standards that I would expect in 4-5star hotels in Europe, including separate bathtub. Short walk to the JLT Metro and can walk across the the Marina Mall if you're so inclined.
from
Submitted on 27-09-2016
Just back from a 5 night break at the Bonnington hotel' staff were very welcoming & helpful' hotel was spotless. We booked our trips through hotel & Again was no issues. Breakfast was included and was beautiful' everything u could want from a buffet. Rooms were spotless & cleaned daily. Very central to bars' mcgettans is fab for meal & night out. Crack was 90. And only next door. Local shop beside hotel also with everything u could need. Only thing I would say is the pool is sheltered & ther... Read more
from London, United Kingdom
Submitted on 27-09-2016
Great Stay - very good - highly recommended in JLT in Dubai Clean and great service, great value for money. Good wifi in room and quicker wifi for conference. Good facility for business use. Great breakfast and good selection too.
from
Submitted on 27-09-2016
I stayed at this hotel for a week and loved it. The staff their made it so enjoyable. Especially Arafat and Ibrahim who were in the swimming area every day. I was there every day working swimming and chilling all day there. They were so helpful and always made sure we had everything we need. Super friendly people. Thanks again, Roxy
from Dubai, United Arab Emirates
Submitted on 29-09-2016
I had a room booked and had to make an inbortant skype business call. they must have been full as I was put in a two bedroom appartment that I did not want. there was no internet, I went back to reception and was given a room in the hotel, But still no internet as they forgot to authenticate my room. I had significant issues by missing the call. I have stayed at Bonningtons many times but will never stay again. they did not communicate in any way that I was going to be dumped in an appartment. j... Read more
from Boston, Massachusetts
Submitted on 29-09-2016
My experience at the Bonnington This past week was nothing short of phenomenal! The rooms were amazing, service was superb, the entire staff one Gentleman in particular Lugwa Trever made my entire stay something to remember. Thank you for the memories!
from Guam
Submitted on 30-09-2016
This was by far the best hotel that I have ever stayed at. The service is excellent, the people are friendly and very helpful I would recommend to anyone who plans to stay in Dubai to stay at bonnington hotel.
from Guam, Mariana Islands
Submitted on 30-09-2016
Beautiful place to see. Wish our room didn't smell so bad and the hotel was able to compensate us. Overall Dubai is a beautiful and safe place. Definitely a place to return to, but will have to look in to another hotel stay.
from London, United Kingdom
Submitted on 04-10-2016
I would like to specifically thank Mr Masud Sadik for his amazing hospitality at the Business Club Lounge. I regret not being able to thank him personally for the high standards of hospitality that was provided for us, I sincerely hope that this review reaches him as he made our stay a perfect one. To anyone who is looking for a place to stay when visiting Dubai, just save yourself the trouble and book a room with this hotel. You can expect top notch 5 star service that will never disappoint.
from Auckland, New Zealand
Submitted on 04-10-2016
Lovely spacious room, nice and clean. The location is quite a way from main city but easy to get to on metro and hotel runs a complimentary shuttle twice a day. Thought the breakfast price was quite expensive so we bought food from supermarket right next door which was handy. Loved the pool and Jacuzzi area.
from Abudhabi
Submitted on 04-10-2016
Light doesn't work comfortable, AC also. Fire alarm, it was only a test but no one told me about it, when I hear it I just left the room I checked in before 4 hours may be when I ask someone from house keeping he told me this is a test!!!
from
Submitted on 05-10-2016
We enjoyed the stay at the 8th floor. Very comfy beds and a spacious room. The bathroom was very nice as well. The pool on the 11th floor offers a Jacuzzi which is very nice to relax. Sun was only there until 11.30 and only 15 spaces to lie on available. But overall a very nice hotel.
from Calgary, Canada
Submitted on 05-10-2016
I have stayed at the Bonnington on several occasions now and I have always found the staff to be extremely helpful and accommodating. I would specifically like to call out Ahmed on the front desk who really went above and beyond the level of customer service you??d expect to accommodate my requests. The hotel offers a pickup service, for a nominable cost, from the airport which saves a lot of time when trying to exit the airport during peak times. The driver was very well presented, friendly a... Read more
from Dublin, Ireland
Submitted on 08-10-2016
Nice hotel. Courteous staff were always very happy to help. Mcgettians Bar downstairs stairs has good food. Did not see any Irish staff. But service was good.. Make sure to use local taxi and not the car that they try to force upon you..as this is no metered and costs 3 times the price.. Breakfast is expensive at 125 DM. Although very good... There was a lady on 7-10-26.. Who was on door duty.. Who was refusing to let people in without a voucher..very confusing.. All in all a nice hotel
from Mumbai (Bombay), India
Submitted on 08-10-2016
I say this a wow factor because the employee acknowledges and recognised. Me when I entered the hotel right from the bell boy to the reception room service and house keeping not only face recognition but they remembered my name. Perfect location clean rooms an's a very positive energy.
from Bangor
Submitted on 08-10-2016
Very good hotel, good staff. Pool very good, large rooms. Slightly far out from the centre but plenty of taxis available. Enjoyed the food and plenty of bars to choose from. This was our first trip to Dubai.
from Sydney, Australia
Submitted on 09-10-2016
I found the Bonnington Jumeirah Lakes Hotel to be a very well run hotel with friendly service and quality amenities. I would rate the overall experience a very good one and would certainly stay at the hotel again in the future.
from beirut
Submitted on 10-10-2016
First time i stay in Jumeirah Lakes Towers are, so it the most convenient location to JBR The staff are very friendly and professional the rooms are spacious and clean a big variety in breakfast sometimes it gets a bit noisy in the morning amazing and quick service
from Emirate of Dubai, United Arab Emirates
Submitted on 12-10-2016
I stayed here for 2 nights and it was extremely comfortable. The restaurants are amazing , especially the Irish bar. Staff is helpful and courteous. I would like to give special mention to rizwan at the front office, she was very helpful all the time .
from Boca Raton, Florida, United States
Submitted on 13-10-2016
I stayed at the Bonnington for just under three weeks on a business trip to Dubai, which was also my first time in the Middle East. From an american's point of view, this was a four star hotel! Naturally there are accommodations in Dubai on the far end of the spectrum, such as the Burj Al Arab, but those are waaaaaay out of my league :) The client I was visiting had their office on the adjoining lake, so it was a short, albeit brutally humid, ten minute walk each way to work; but the r... Read more
from
Submitted on 13-10-2016
Room service was a nice treat but don't buy a beer it'll set you back a fair bit. Staff were extremely helpful. Nice location walkable to the marina but far from the airport. Taxis everywhere. Comfy bed. Nice infinity pool
from Rochester, New York
Submitted on 13-10-2016
Was my first time in Dubai.The location was perfect since we wanted to tried different kinds of cuisine the hotel was near very good restaurants. And supermarket. The staff was always helpful in giving us directions. I will come back
from Melbourne, Australia
Submitted on 13-10-2016
this hotel is in the business district of Dubai and as such is not a resort but the amenities and staff make this hotel a must to stay in.the room did not have much of a view,which was roads and buildings but what do you expect in a business district?the bed was heavenly and the bathroom was beautiful.the pool area on the 11th. floor was great.there is an infinity pool,bar which also serves food and a smoking area.there is a pub adjoined to the hotel,mc.gettigans,which is handy for drinks or din... Read more
from Manama, Bahrain
Submitted on 15-10-2016
V Ry nice hotel, far west of town; however, if your business is out in that part of town; this would be a good choice. The restaurant was very good, and the bar has a very good following, making for a pleasant evening.
from Jeddah, Saudi Arabia
Submitted on 15-10-2016
i've been to Dubai many times already, where i had stayed in different 5/4 hotels in different areas of dubai, and this was my 3rd stay in this hotel. it is located in a very nice location near to dubai metro station, and main roads. easy check in and out process. staff are very friendly. i like they have free bus service and car parking. room space is excellent and very well equipped. two minor issued i had in my last visit the free wifi was slow sometime, and the hot water was not very hot... Read more
from Milan
Submitted on 16-10-2016
I often travel to Dubai for business and I finally found the right hotel for me. The hotel staff courtesy and professionalism exceed expectations. The hotel is exactly where I needed it to be from my business needs. On the same time the Bonnington offers good choice of restaurants and is walking distance to Dubai Marina and its beach where to chose from a wide choice of restaurants and after dinner locations. I sure intend to consider the Bonnington as my home base for my future trips to Dubai.
from Beirut, Lebanon
Submitted on 16-10-2016
Once we arrived our rooms were upgraded from superior to club. The rooms are clean, big, the breakfast has a lot of varieties. All Receptionists were helpful and assist us all the time. Thank you Jeme, Rizwana, Ahmad, Rucciel for the help
from Beirut, Lebanon
Submitted on 16-10-2016
The Bonnington experience was amazing. The hotel is situated in one of Dubai's most vibrant areas, Jumaira Lakes Towers. The staff was very helpful and the overall ambiance was very classy and cozy. The rooms were very clean. would definitely recommend everybody who visits Dubai to stay at Bonnington.
from Dubai, United Arab Emirates
Submitted on 17-10-2016
Rooms were nicely configured, clean and quiet. Very friendly, good restaurant and store nearby. Prices were reasonable, nice short walk to Marina. Lots of cabs in area, valet parking with minimal walking.
from Melbourne, Australia
Submitted on 18-10-2016
My wife and I had a very enjoyable stay. It has inspired us to return to Dubai on our next trip. The staff were extremely helpful, greeted us with smiles upon arrival and continued to be ever so helpful and gracious on our departure home. Thank you
from
Submitted on 18-10-2016
Stayed here recently as we got a pretty good deal and I would go back in a heartbeat. The hotel has a slightly aged but still impressive decor, the gym was ok and the pool area as you can see from the pic was really lovely. The free wifi worked well throughout our stay. I have nothing bad to say about the but i would like to give a special mention to the Rooms, they are massive and i would also like to comment on the staff, they were just excellent they tried to accommodate every request we ... Read more
from Norwich, United Kingdom
Submitted on 19-10-2016
My boyfriend and I travelled to this Hotel at the beginning of October and had the best stay. We had a night flight and arrived at the Hotel early morning. Despite check in being much later in the day, the Reception staff were brilliant and checked us in without any issues and were shown to the pool area whilst our room was finished and bags were taken up. We upgraded to a Club Room upon check in which included happy hour and an upgraded room, it was definitely worth the money. Masud was very at... Read more
from Vietnam
Submitted on 20-10-2016
The check in staff at 1,00am in the morning were very friendly and helpful, the room was quite and clean, we had requested a room on the lower floors which we got, did not use the pool or restaurants so can't comment on them.
from London
Submitted on 21-10-2016
Best hotel I ever stayed in, friendly and really helpful staff, hotel is located to near marina shopping mall, corner shop right outside the hotel taxis always available. Like I said best experience I ever had.
from Antony
Submitted on 21-10-2016
A place where we spend a few weeks per year since 4 years now. A very nice Irish family run high standing hotel (not a big unpersonal international chain). Very good level for everything. A special mention for the staff, which is permanent (no turn over) and very friendly (For exemple Michelle a wonderfull caring person).
from Abuja, Nigeria
Submitted on 22-10-2016
Bonnington hotel is a 5 star hotel which i will recommend to anyone. The rooms are great and the hotel location is perfect, very convenient for movement from different points. Visitor who wish to cook instead of buying from the hotel restaurant can do so. The accommodation is equipt with all kitchen utensil one will need. Or better still one can get tasty food from the restaurant. Overall, its was a great experience.
from
Submitted on 25-10-2016
Visited on the 21 October 2016 with my wife.The hotel is located in a prime location 20 minutes walk to the Dubai Marina, 10minutes walk to the Metro and Tram station The room was spacious and the bed very big Wonderful bathroom with a big bath tub and shower Breakfast was good in the Cavendish There is a nice Irish pub which had a live band The swimming pool was nice and enjoyed the use of suna
from Noosa, Australia
Submitted on 26-10-2016
I was in Dubai for 1 week biz coaching intensive. My 2nd stay at the Bonnington; the first one was just as awesome! The staff are warm, friendly and helpful. The rooms are really spacious and super comfortable. The beds are amazing. I received top shelf service, especially from Shetty (the breakfast chef) Lugwa, the dining room attendant and Rajiv on reception at night and early morning. Top quality personal service, warm ever ready smiles, felt great!
from Fermoy, Ireland
Submitted on 27-10-2016
Much the same as any business hotel, however with McGettigans attached it provides a great option for a few beers and watch sports on one of the many TV's. Hotel rooms are well kept, spacious and well lit. Many nice restaurants in the area but if it's shopping you want be prepared to take a taxi or the metro.
from Dubai, United Arab Emirates
Submitted on 28-10-2016
Poor customer care with minimal followup by Manager that indicates less care about guests even though constant phone followup was being done on my part. This reflects poor business care and customer disregard.
from Isle of Man, United Kingdom
Submitted on 28-10-2016
Thanks especially to the man on concierge who booked our hot air balloon trip everything was perfect an was really surprised they had a bus that dropped an picked you up from the beach an malls everyone was so polite an friendly and helpful felt like a queen for a week staying at this hotel defiantly booking for next year :)
from Jeddah, Saudi Arabia
Submitted on 30-10-2016
I arrived and check in was smooth, and efficient fast, and the Front Desk was fantastic! There was a complementary fruit platter on the desk...very nice. My room was WONDERFUL. Close to Dubai metro station.
from Toronto, Canada
Submitted on 30-10-2016
Recently organised an afternoon tea birthday party at the Authors' Lounge. Just wanted to chill out with my friends. At first when I inquired regarding the restaurant they said it is in the lobby of the hotel. I had some misgivings about it but it is actually a separate area from the lobby and the view is wonderful! The Afternoon tea was laid out so beautifully on the tables (not provided the normal tea tray, as too many guests). The beverages section was in the middle of the room (tea, coffee... Read more
from Canary Wharf
Submitted on 31-10-2016
My family stayed at the Bonnington between 22nd October and 27th October, the average temperature was about 32 during the day. During check-in we were kindly allocated adjoining rooms which was more than adequate for our party of 5. From the moment you arrive it is abundantly clear that the staff were kind, hospitable and couldn??t do enough for you to make your stay as pleasant as possible. A huge thank you to Mr Shabat Mohammed, Cecila, the chaps on the valet desk and everyone else that encou... Read more
from Montreal, Canada
Submitted on 31-10-2016
Very pleasant stay, hotel is clean, staff is friendly, breakfast buffet is excellent and restaurant is very good. I also tried the hotel swimming pool as well as the gym and found them in line with Dubai's standards Will return soon
from
Submitted on 01-11-2016
Bonnington is logisticly well placed in the middle of Jumeriah Lakes Towers. So if your business or travel plans puts you in the "New Dubai" area, you are well placed. Bonnington is listed as a 5 star hotel, but it is really a standard 3-4 star European standard hotel, when compared to the luxurious 5 star hotels that are all over Dubai - which in european standard would easily be considered above 5 star! Bonnington has dark wooded and somewhat boring decour in the rooms, but it works fine for a... Read more
from London, United Kingdom
Submitted on 02-11-2016
We stayed here for our honeymoon and had an amazing holiday and stay at this hotel. The beach and marina are walking distance and hotel staff especially the Manager Shabaan was extremely helpful and took care of us.
from Usti nad Labem Region, Czech Republic
Submitted on 04-11-2016
the hotel is really nice. The swimming pool is beautiful. We had some problems with cleaning e.g. we were four in room, and we got sometimes only two towels or less bathrobes. And when we came for the first day, we didn´t have prepared bed for other two of us. But everything other was all right.
from Aberdeen, United Kingdom
Submitted on 05-11-2016
A real 5 star experience,apartment had everything we needed, pool area was lovely and hotel has an Irish pub too. The hotel is at the Marina end of Dubai which has lots of things going on but it's not too busy which was great. Taxis are really cheap and plentiful so not a problem getting around.
from kuwait
Submitted on 05-11-2016
I recommend this hotel for all the people who want to visit Dubai , it has a great location and very helpful staff and a wonderful swimming pool in the 11th floor with a great view over jumeirah lakes
from Manama, Bahrain
Submitted on 05-11-2016
Very good facilities and very well maintained hotel. The breakfast spread was really good. The facilities in the room are of high standard and very practical. I would highly recommend the hotel to my friends and family.
from Kuwait City, Kuwait
Submitted on 07-11-2016
The stay at the hotel was OK due to its price but rooms and bathrooms were not clean, staff was not helpful and All our requests were not met, the internet service also was bad, the bed was comfortable and the elevators were fast
from County Cork, Ireland
Submitted on 08-11-2016
Fabulous hotel. Couldnt have done enough for us. So clean, friendly staff and brilliant facilities. Loved the pool and such a lovely man shabaan i think at reception. Loved our stay. Food was lovely along with bar choice of drinks.
from Calgary, Canada
Submitted on 08-11-2016
Beautiful clean hotel with professional kind staff. Housekeeping was great. Anything I needed they attended right away. The rooms are very clean. Front desk was very nice and quick to check me in and out. Great pool area with beautiful view, changing room in the pool area is so nice you dont even wanna leave XD Short walk to the metro station which was a plus and many restaurants, pharmacy, salons and grocery stores near by. Great location. I will definitely recommend this hotel to anyone and mo... Read more
from Lugano, Switzerland
Submitted on 09-11-2016
I really appreciate the friendship and availability of the staff. Particularly the relationship with Mr. Rahjd of the Loung on the tenth floor. Thank you Mr. Rahjd. The structure is very strategic having business activity in JLT. Great breakfast buffet. I will be back shortly !
from
Submitted on 09-11-2016
Bonnington Lake Towers is a nice enough hotel but would not rank it as a 5 star. I found the hotel to be a little to far from all attractions lacking the wow factor.. The service from the staff was excellent and could not fault them.
from
Submitted on 12-11-2016
In this hotel I experienced with my son Alessandro the best holiday in my life. Great location, near the station, very close to Dubai Marina and with several restaurants in the nearby. A special thank to Rizwana and Mustafa for the special welcoming @ Bonnington Hotel. See you soon!!!!
from UAE
Submitted on 12-11-2016
The Bonnington is a superb hotel in a rather out-of-the-way part of Dubai. You might need your GPS to get you there, but once there you might not want to leave! It's a lovely neighbourhood, with some great restaurants and walking areas nearby, and none of the horrendous traffic problems you find over Sheikh Zayed Road at the Marina. The hotel is new and has very high-class facilities. My room was immaculate, with the most comfortable bed I've slept in, high-quality fixtures in the bathroom, and... Read more
from
Submitted on 12-11-2016
Great hotel in Dubai. Rooms are spacious and have everything you need for a stay. Hotel has a great roof top pool and a gym. It is situated near a local tram stop (No37) and has a bar/nightclub in short distance which there is no noise from. Great helpful staff.
from London, United Kingdom
Submitted on 12-11-2016
Excellent hotel staff are very friendly close to everything you would like to have on a holiday. Live up to its 5 star standards as you would expect. Regular shuttle services to the mall and to JBR Marina beach.
from Kuwait City, Kuwait
Submitted on 12-11-2016
I could not fault the hotel from start to finish. The online booking was extremely clear. The assistant manager of the day shift (Shaaban) that checked us in was extremely polite and welcoming, as well as effective. We arrived early and were assigned a room that matched our requirements in every regard with exception to there being twin beds rather than a double. I informed the front desk, who arranged it to be changed. Check out was as quick as check in. I would strongly recommend a stay at thi... Read more
from
Submitted on 16-11-2016
Thanks a lot to Rahat for an outstanding service at the pool area. Service is outstanding always very friends and caring. Good selection of drinks and a great view of the city. Coming back soon for sure
from Manchester, United Kingdom
Submitted on 16-11-2016
I will deafly start the Bonnington I'm on my next trip for the convenience and the overall location The rooms were very clean couldn't find any fault with that the pool area was excellent the lobby area and the breakfast area was a very good standard overall fantastic stay
from Richmond, Canada
Submitted on 16-11-2016
My husband and I staying at this propery in the Royal Club one bedroom apartment. For us this is well located. We use the Jumeira Lake towers metro train daily to go everywhere and take taxi from the closest metro station as our staring poin to save money. It is conveniently close about 10 minutes walk. Make sure yo wear proper footwear. We reach major malls from here. Dubai marina mall and marina are abot 25 mins walk. It works for us. Eating places are close by. It also has free shuttle twice ... Read more
from Wiltshire
Submitted on 16-11-2016
As always, this hotel lives up to its billing. Nice to see the same staff on each visit. However, not sure what has happened to the TV channel selection, not so many movie channels left. Would recommend for good access to marina and road to Abu dhabi.
from Bahrain
Submitted on 17-11-2016
smooth fast check in and out. clean (bath)room. Control device for lights etc to get used to. breakfast fine with outside seating avail. jumeira lakes nice for syroll in evening. marina abt 20min stroll.
from Greenville, South Carolina
Submitted on 21-11-2016
Great value for the money. The location is off a highway, but it is close to everything. The room is like it is seen on the website. The service is excellent. I certainly Highly recommend this hotel to people visiting Dubai
from Cavan
Submitted on 21-11-2016
This was our first time in Dubai and we were delighted with our stay in the Bonnington Hotel. The hotel has 5 stars and it is well deserved. A lovely hotel not too far from the main area of Dubai, approx. 25 dirham in a taxi (?6) takes you to the Burg Khalifa and the Dubai Mall (bring plenty of money if you're planning on shopping in the Mall, it's mainly designer so very expensive!). The room had a huge bed and huge bath, complimentary bottles of water are included. The hotel has a bar (... Read more
from
Submitted on 21-11-2016
It was a lovely hotel room however I liked the fact that the bathroom had a bath tub and a shower, his and hers hand wash basins. The staff were friendly and helpful at all times. The hotel provided a shuttle to drop us off to designated points like the beach and town centres as well as drop off to and pick up from the airport. We really enjoyed our stay at Bonnington hotel.
from
Submitted on 21-11-2016
We visited in November 2016 with a 14 month old baby. This hotel is definitely not a 5 star hotel. I have stayed at numerous 5 star hotels in Dubai (Hilton JBR, Habtoor, Movenpick, Atlantis) and I can safely say that Bonnington is nowhere near a 5 star. Negatives: - we requested a microwave to be put in the room so that we could heat up baby food and milk but this was denied, we had to call room service everytime we wanted to heat up food/milk (4-5 times a day). All other hotels we have stayed ... Read more
from Scotland
Submitted on 22-11-2016
Stayed here for two nights in a club room to break our journey back from Japan to the UK. The hotel was very nice and there are restaurants nearby, however, was not really sold on the location as I would prefer to be on the beach or in the city. Dubai Marina is not far away but it seemed really quiet when we took a walk there at night and was a bit lacking in atmosphere. The room was very nice and breakfast was excellent. Because we were in a club room this included complementary drinks and nibb... Read more
from Coventry, United Kingdom
Submitted on 23-11-2016
We had a great stay the staff were very helpful hotel very clean room was great we paid for club class well worth the money we will go back the breakfast was great so much choose the lris bar was alway busy but great
from Manama, Bahrain
Submitted on 23-11-2016
The hotel is situated at the Jumeirah Lakes, perfect for an evening walk around the lake arcades surrounded by small restaurants. The rooms of the hotel are generously sized with all amenities one would want. The food offering is excellent and of high standards. Will definitely stay there again.
from Emirate of Abu Dhabi, United Arab Emirates
Submitted on 24-11-2016
The hotel lobby is beautiful, much more than I expected for the price paid for 2 nights. The building also has residences on the upper floors, so the hotel only takes up floors 1-11. The room I had was small, but it was very luxurious, with a walk in waterfall shower and a nice tub. The floors and walls were all marble. Hotel staff were very accomodating and friendly. I forgot an item after I checked out and they mailed it to em free of charge
from Mumbai (Bombay), India
Submitted on 24-11-2016
Super place to stay great value to money I had great fun superb breakfast and restaurants staff is very helpful and friendly amazing place to stay at suggest please book without any doubt and Bonnington will take care of rest
from Muscat, Oman
Submitted on 26-11-2016
Everything was amazing with very friendly and helpful staff. Plus a great location and services from hotel. The guest room was vary clean. An easy experience with check-in and check-out process. Special thanks for Mr. Shaaban Mohammed
from Kidderminster, United Kingdom
Submitted on 29-11-2016
Stayed at the Bonnington 3 nights for GP weekend with my son.Everything about my stay was excellent , staff were exceptional, helpful and friendly, nothing was to much trouble. Food was brilliant and a wide variety to choose from, rooms spacious and clean location was ideal would recommend to anyone.
from Croydon, United Kingdom
Submitted on 29-11-2016
Was a lovely hotel .... but the mini bar was never stocked even tho they took my credit card details for it ! Also we asked if there was anywhere in the hotel to eat other than the downstairs restaurant we were told no .... yet they sold food in the bar ! Was a tad odd !
from County Tipperary, Ireland
Submitted on 29-11-2016
We spent 2 nights here on our way back from South Africa, the 26th & 27th November 2016, and what an amazing place, hotel staff were so attentive, friendly and helpful, nothing was too much trouble. Our room was very comfortable and our bed was amazing, huge and so soft. Breakfast in the Cavendish Restaurant was something else everything you could wish for. We must say a special "Thank You" to Rahid in the business lounge on the 10th floor, he was so accommodating. The only downside was we were... Read more
from Kuala Lumpur, Malaysia
Submitted on 29-11-2016
Spend most of my weeks in hotels around the world and had the impression that Bonnington is on the bottom scale for a 5-Star. Room were superficially clean, Gym was not up to standards with no thinking had gone into space and equipment. No complains about staff attitude, it is as expected. Colors and design is somewhat yesterday.
from
Submitted on 30-11-2016
I would say it one of the best moment of my life to be there. Excellent service, foods are very good. Especially the Tour agent "Rayna Tour" they advice us with the best spot to visit! In short, Fantastic!!
from USA
Submitted on 02-12-2016
This hotel was located in the best area for convenience to attractions, shopping and food. The hotel was clean and the staff were friendly and very helpful. The meal selections at breakfast and dinner had choices for everyones taste. I would stay here again when in Dubai. Thank you Bonnington for being part of my stay great.
from Dubai, United Arab Emirates
Submitted on 04-12-2016
Great staff, great space, excellent service and a very comfortable room to stay in and excellent for a great nights sleep (comfort and zero noise). A luxurious pool and relaxation rooms, beautiful buffet breakfast every morning from 6.30-11am with excellent service. Great bar access to McGetigans - great atmosphere and lots of entertainment across the weekend - Live sport fixtures, live music...etc.
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