Menu
My BookIt.com
Sign In Support Why BookIt.com Coupon Codes Terms & Conditions Privacy Policy Site Feedback Vacations Hotels Flights Cruises Things To Do Group Request Careers Press Media

Limited Cyber Codes Available

Hilton Al Ain

Abu Dhabi, United Arab Emirates (AUH)

Check Rates for
Hotel Specials
Hotel + Flight from
WAS
Check Rates for
Package Specials
Based on 1203 reviews
Set in exotic landscaped gardens, the Hilton Al Ain hotel offers a peaceful oasis in the heart of this bustling city.
Room & Rates
King Hilton Guest Room - Hilton Al Ain - 1

King Hilton Guest Room

  • 1 King Bed
  • West Wing Building
  • Large Balcony
  • Free Wi-Fi
  • Coffee/Tea Maker
  • Mini Bar
  • 42-Inch Flat Screen TV
  • Premium Channels
  • DVD/CD Player
  • In-Room Safe
  • Bathrobe and Slippers
Hide room details
King Hilton Deluxe Room - Hilton Al Ain - 2

King Hilton Deluxe Room

  • 1 King Bed
  • Private Balcony
  • Free Wi-Fi
  • Coffee/Tea Maker
  • Mini Bar
  • 42-Inch Flat Screen TV
  • Premium Channels
  • DVD/CD Player
  • In-Room Safe
  • Bathrobe and Slippers
Hide room details
King Executive Suite - Hilton Al Ain - 3

King Executive Suite

  • 1 King Bed
  • Sofa Bed
  • Balcony
  • Mountain or Pool View
  • Living Room
  • Free Wi-Fi
  • Coffee/Tea Maker
  • Mini Bar
  • 42-Inch Flat Screen TV
  • Premium Channels
  • DVD/CD Player
  • In-Room Safe
  • Bathrobe and Slippers
Hide room details
Junior Suite - Hilton Al Ain - 4

Junior Suite

  • 1 King Bed
  • Balcony
  • Living Room
  • Free Wi-Fi
  • Coffee/Tea Maker
  • Mini Bar
  • 42-Inch Flat Screen TV
  • Premium Channels
  • DVD/CD Player
  • In-Room Safe
  • Bathrobe and Slippers
Hide room details
Royal Suite - Hilton Al Ain - 5

Royal Suite

  • 1 King Bed
  • Balcony
  • Arabic Reception
  • Sitting Area
  • Kitchen
  • Local Style
  • Free Wi-Fi
  • Coffee/Tea Maker
  • Mini Bar
  • 42-Inch Flat Screen TV
  • Premium Channels
  • DVD/CD Player
  • In-Room Safe
  • Bathrobe and Slippers
Hide room details
King Garden Room - Hilton Al Ain - 6

King Garden Room

  • 1 King Bed
  • Garden View Next to Pool Area
  • Ground or First Floor w/Private Parking
  • Free Wi-Fi
  • Coffee/Tea Maker
  • Mini Bar
  • 42-Inch Flat Screen TV
  • Premium Channels
  • DVD/CD Player
  • In-Room Safe
  • Bathrobe and Slippers
Hide room details
King Garden Studio - Hilton Al Ain - 7

King Garden Studio

  • 1 King Bed
  • Kitchenette
  • Direct Access with Parking
  • Private Parking
  • Free Wi-Fi
  • Coffee/Tea Maker
  • Mini Bar
  • 32-Inch Flat Screen TV
  • Premium Channels
  • DVD/CD Player
  • In-Room Safe
  • Bathrobe and Slippers
Hide room details
1 King Bedroom Duplex Villa - Hilton Al Ain - 8

1 King Bedroom Duplex Villa

  • 1 King Bed
  • Sofa Bed
  • Living Room
  • Terrace
  • Kitchenette
  • Private Access Parking
  • Free Wi-Fi
  • Coffee/Tea Maker
  • Mini Bar
  • 42-Inch Flat Screen TV
  • Premium Channels
  • DVD/CD Player
  • In-Room Safe
  • Bathrobe and Slippers
Hide room details
1 Bedroom Apartment Villa - Hilton Al Ain - 9

1 Bedroom Apartment Villa

  • 1 King Bed
  • Sofa Bed
  • Living Room
  • Kitchenette
  • Private Access Parking
  • Private Terrace
  • Free Wi-Fi
  • Coffee/Tea Maker
  • Mini Bar
  • 42-Inch Flat Screen TV
  • Premium Channels
  • DVD/CD Player
  • In-Room Safe
  • Bathrobe and Slippers
Hide room details
Twin Hilton Guest Room - Hilton Al Ain - 10

Twin Hilton Guest Room

  • Twin Beds
  • West Wing Building
  • Large Balcony
  • Free Wi-Fi
  • Coffee/Tea Maker
  • Mini Bar
  • 42-Inch Flat Screen TV
  • Premium Channels
  • DVD/CD Player
  • In-Room Safe
  • Bathrobe and Slippers
Hide room details
Twin Hilton Deluxe Room - Hilton Al Ain - 11

Twin Hilton Deluxe Room

  • 2 Twin Beds
  • Private Balcony
  • Free Wi-Fi
  • Coffee/Tea Maker
  • Mini Bar
  • 42-Inch Flat Screen TV
  • Premium Channels
  • DVD/CD Player
  • In-Room Safe
  • Bathrobe and Slippers
Hide room details
Hilton Al Ain
Al Sarooj District, Al Ain, NA United Arab Emirates 00001

Explore Al Ain's magnificent sand dunes with a desert safari, work out in the hotel's fitness center or unwind in the sauna and Jacuzzi.

Lunch alfresco at Flavours restaurant, sample tradition Arabic fare in Makani Cafe or indulge in a Tex-Mex feast at Paco's.

Have fun in the huge playground, enjoy the squash courts and table tennis, or relax with a massage while the kids have fun in the Kids? Room. Ten minutes' drive from Al Ain business district, the Hilton Al Ain hotel has 4 meeting rooms for 12-600. Take advantage of the hotel`s Business Center and stay in touch with wireless internet access, available in all public areas.

Amenities Include: Meeting Rooms, Restaurant, Whirlpool, Pool Business Services Include: Business Center

Recreation Included: Fitness Center, Tennis

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Airport Shuttle Service (+)
  • Audio Visual Equipment
  • Baggage Hold
  • Barber Shop
  • Breakfast Available (Surcharge) (+)
  • Business Center
  • Business Services
  • Car Rental Desk
  • Complimentary Newspaper in Lobby
  • Concierge
  • Conference Rooms
  • Currency Exchange
  • Dry Cleaning Service
  • Elevators
  • Express Check-In
  • Express Check-Out
  • Fax Service
  • Fitness Classes
  • Fitness Facility
  • Free Parking
  • Free Wi-Fi
  • Gift Shop on Property
  • Gift/News Stand
  • Guest Activity Desk
  • Hairdresser/Barber
  • Kiddie Pool
  • Laundry/Valet service
  • Limousine service
  • Lounge/Bar
  • Luggage Storage
  • Meeting rooms
  • Multilingual Staff
  • Multiple Swimming Pools
  • Office rental
  • Outdoor Pool
  • Photocopy center
  • Playground
  • Restaurant
  • Room Service
  • Safe deposit box
  • Sauna
  • Secretarial service
  • Shopping
  • Steam Room
  • Swimming Pool
  • Tennis Courts
  • Tour Assistance
  • Tour/sightseeing desk
  • Transportation services - local area
  • Whirlpool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1203 reviews
from
Submitted on 20-05-2016
The hotel is very nicely located in the middle of everything. The staff were very friendly and made sure our short stay is as convenient as it should be. Very fast check in and check out. The room was spacious with a nice view, but the bathtub was kinda small. We enjoyed our stay in the hotel and will do it again for sure.
from abu dhabi, United Arab Emirates
Submitted on 20-05-2016
I am always using Hilton on my business trips to Al Ain and I have always been very satisfied for the service. Very friendly staff makes you feel like home. I highly recommend Hilton for anyone visiting Al Ain!
from Sofia, Bulgaria
Submitted on 21-05-2016
Excellent overall experience. Friendly and professional staff. The internet connectivity is not suitable for conference calls, but good enough. Rooms are tidy. The food was the same for over 7 days, but there are restaurants serving variety of international cuisines.
from
Submitted on 21-05-2016
Was lovely check-in check-out procedure and so kind staffs. perfect room condition. excellent host and amazing hospitality. attractive music band. quit and relaxing location. awesome restaurants and delicious food. amazing pool and gym facilities.
from
Submitted on 24-05-2016
I asked the Recreation manager to provide the gym instructor on Sunday instead of Friday, 'coz nobody need trainer on Friday 'coz Friday is the weekend for the people. It's better the trainer should be in the gym on Sunday instead of Friday. One more thing many of machines are not working well, you guies need renovation for the gym. Jacuzzi is not working from Atleast one year also please check.
from Dubai, United Arab Emirates
Submitted on 04-06-2016
We booked our executive suite at Hilton Al ain for a weekend gateway. And it was HUGE more than enough for 3 adults and two toddlers. They have a built in double bed at the leaving area so we did not requested for an extra bed (although we were inform that it's free of charge). My kids really enjoyed the Pool. We did not bring our bottle (feeding bottle) sterilizer so we called for service if they could sterile our bottle unfortunately they don't have a sterilizer. Other than that it's a good st... Read more
from
Submitted on 04-06-2016
I've just returned from a visit to the UAE and stayed at the Hilton Al Ain. It has been a home away from home. The staff were friendly, welcoming and will do anything to help. Service was always with a smile. The Flavours offered an exciting and varied menu each day and that alone was worth the stay. Breakfast also in Flavours was varied, bound to have something for everyone. Grounds and pools were pleasant. I will be returning in the Autumn and the Hilton will be my first choice!!
from Manchester, United Kingdom
Submitted on 05-06-2016
From the moment we checked in we were completely satisfied with every element of the hotel. We have stayed here on numerous occasions and it is the friendly food and beverage staff at the hotel restaurants and around the pool who really take their time to make you feel welcome. We particularly liked that our two year old son was catered for in terms of eating, playing and being acknowledged. We will certainly return.
from
Submitted on 06-06-2016
The website indicates meeting rooms, but when I tried to rent an unused one for a small meeting, I was told no. The food is good and the wait staff and housekeeping staff are good. The front desk staff are marginally competent. My bill had errors and was given to me not on letterhead with only incidentals and did not include room charges! The rooms are adequate. The hot water runs hot and cold at will which doesn't make for the best shower. I would not choose to stay at this hotel again. There ... Read more
from
Submitted on 06-06-2016
The excellent Experience.... Very Peaceful atmosphere,,,,, Very quite and not very crowded. I enjoyed my stay there...... If you want to stay in ALain, This is much better choice........ Stafff very friendly and cooperative, From reception to the room servers, it was great......
from Abu Dhabi, United Arab Emirates
Submitted on 17-06-2016
Me and my family came to try their iftar for only 155 AED. Its worth every penny that we paid. You have three to four choices of juices, a wide selection of dried fruits and very nice other dishes. First try to try it and definitely we will be back again. Staff were accommodating and thank you to Mr. Ali; the restaurant manager. Ramadan Kareem everyone.
from Islamabad Capital Territory, Pakistan
Submitted on 17-06-2016
Hilton is excellent to stay. I was on business trip and stayed there 2 nights and enjoyed the place, intetior, dining etc. Although at night 3 night clubs there made my sleep disturbed. If loud music don't bother you then you'll mark it excellent. Also hotel is located away from city centre and you have to hire a car or cab to go to the market. Here I would specially like to appreciate bell boy, Harsha who was very helpful all the time with smiley face.
from Belgium
Submitted on 18-06-2016
Came with my friends to have iftar and its was wonderful and i met this hostess lady Genevive, she came and was asking our feedbacks and even made us tasted the wonderful arabic coffee plus she told us about their ramadan tent and the nice offers. We went to the tent as well the same day met her there, it was fantastic evening for us. Nice experience, really do appreciate her. Thanks Genevive for your assistance.
from
Submitted on 21-06-2016
Went there with my wife for a week end escapade. It was a very good experience. Clean hotel, very friendly service and nice times at the pool. The staff was always ready and available. It was perfect for a nice getaway . I will hopefully be back
from Abu Dhabi, United Arab Emirates
Submitted on 22-06-2016
We have been searching for choices in Al Ain for Iftars and I would like to say that we had a bad experience with Hilton Al Hamra RAK and would not like to have Iftar in Hilton Al Ain. However, due to short thinking time; we made our decision to have Iftar in Flavours. The moment we arrived we have felt the value and really they were very organized, the team was very friendly and I cannot forget the moment I have seen the buffet, I was very surprised with the way they have organized it, very c... Read more
from Abu Dhabi, United Arab Emirates
Submitted on 25-06-2016
I had never experienced such a wonderful Oil massage and Thai Massage before. Ms Wanna was indeed amazing.She has got a high professional level expertise. She made me feel so much better and relaxed through her untiring Oil and Thai massage. She was really caring and friendly. The way she speaks and the hospitality shown makes us really comfortable. It is really worth having the massage done by Ms Wanna. Looking forward for the next massage by her.
from Kiev, Ukraine
Submitted on 27-06-2016
A very good hotel: friendly and helpful staff good food despite Ramadan spacious, fresh and clean room a pool that was a life-saver when it was +41 degrees Celsius at 11:00AM :) within easy reach of a good museum and a special thanks for readily accomodating me when I've shown up at 10:15AM despite planning to arrive late in the evening
from
Submitted on 29-06-2016
Stayed here with my family. Staff here are friendly and nice. Would like to thanks Mr. Azfar, yvette and elena from the reception from giving us all our request and needs. The hotel itself is good for family to relax and enjoy at the same time. Would definitely come back on holiday!
from Abu Dhabi
Submitted on 30-06-2016
Had a business meeting in the hotel and stayed here for a night. The hotel overall is a bit old, but it does the job. Rooms are ok, Service and cleanliness is good, dinner buffet was disappointing. The bar at night was very lively. Would come here again.
from Philadelphia
Submitted on 01-07-2016
Stayed at al Ain for couple nights. This is nice hotel, very friendly staff. Room was clean and decent size. Breakfast was good. We had few other members of the team stayed at Hilton. Staff very prompt an helpful, from front desk, Concierge, Manager, Reservation desk. Front desk manager Mohamed Khedr, Reservation supervisor Gibson Ah-kon Jasmin, and Shady Mustafa from the sales have been very helpful. They are very prompt and provide full assistance to guest. We needed car services, airport pick... Read more
from Tespe, Germany
Submitted on 02-07-2016
It s an Amazing Restaurant with very friendly staff. Specially the Restaurant Manager Mr. Ali Is an amazing person. Furthermore the staff is very professional and the new design of the Restaurant Is super. I m everytime enjoying. I would like to say Thank u to the Whole staff.
from Abu Dhabi, United Arab Emirates
Submitted on 02-07-2016
Nice , cozy hotel with all neccessary facilities for recreation and relaxation. Room is equipped with all needed for a good relaxed stay, Friendly staff. We have tried the Mexican bar ,food was really yummy and service excellent. Will recommend to friends. Only what we missed out in our experience is the Al Ain zoo, as it was closed for Ramadan but will come back for it...
from Lundby, Denmark
Submitted on 04-07-2016
Our waiter in the breakfast restaurant Anna was smiling and very service minded. Our room was kept spotless by pradip das, always clean and meet us with a Smile. The Dutch restaurant manager is very helpfull and sø is manager Moses of the breakfast restaurant. Pool area is big sø that the children can play in the daytime, when it is to Hot for anything Else. Close to mall of al ain.
from Emirate of Dubai, United Arab Emirates
Submitted on 08-07-2016
The breakfast buffet was great and service was excelent and even the eployees like Anna, Czyrelle and Naiju serve you with a smile in their face and make sure your satisfied. The food was upto standards and there was a lot of variety to choose from.
from Dubai, United Arab Emirates
Submitted on 09-07-2016
We were hoping the chalet/villa would be a nice - pics looked good and we stayed at Hilton before - though not in the villa. When we checked in and ran the water in the sink, it ran brown - small dead cockroaches behind the bathroom door. The water pressure especially for toilets was very bad. We should have moved back into the hotel itself. However, what we always go back there for is the pool and the fun for the kids. Also the service from staff is so helpful. Even the door man remember... Read more
from Al Ain, United Arab Emirates
Submitted on 08-07-2016
Fitness Center , actually for summer holiday we search for good fitness club for our family near by our residence in Al Ain , we found the fitness center of Hilton is very good for our Kids especially swimming pool , and we hope to found other program for GYM for the kids . thanks
from
Submitted on 10-07-2016
Room was the best with mountain view and kids garden as well, only need to add more games for kids in garden. Breakfast buffet was delicious and the Restaurant staff were so lovely. I am highly recommending it for families..
from Dubai, United Arab Emirates
Submitted on 10-07-2016
*In the fact the location is the the best advantage for the hotel plus the swimming pool & cafes were really good. *On the other hand we got advice from the Reception to wait one hour to receive our room after one hour they told me again to wait extra 20 min . The reason which giving is waiting for finishing room cleaning !! This is really unacceptable to wait one hour & 20 min to receive my room .I asked to speak to the front office manager many time but they give me dodgy answers to get extra... Read more
from
Submitted on 11-07-2016
On arrival, requested additional items which were not ready in the room. When we asked for an ice bucket, the concierge stated that we would be charged for it. When we went to the pool, the clean towels were foul smelling, when we went to the restaurant (that was not busy), the staff were huddled in the opposite corner laughing, and delayed our order. When we asked to extend our stay by 24 hours, we were informed that we would have to pay double price. I have been to this hotel multiple time... Read more
from Abu Dhabi, United Arab Emirates
Submitted on 13-07-2016
The hotel wing which we are in is the old wing so everything is quite old and the hall air conditioning doesn't seem to be working. I think it will be best if we have stayed in the renovated part. Staff are awesome.
from
Submitted on 14-07-2016
Many hotels can boast about their amenities and their rooms, but the management and staff are the true reflection of excellence. Rameez Bahardeen managing the pool side restaurant and bar is a gem. Our visit was perfect largely due to his attention to every detail. He continuously checked on us to ensure our every want was taken care of....including bringing us fresh squeezed orange juice prior to our leaving. In my opinion promoting him through the management ranks will greatly improve the over... Read more
from
Submitted on 15-07-2016
I'm one of the pacos member and I'm coming since 1985 . I love to spend in pacos during weekend cause I feel I'm in the right place to relax and unwind. Jade is one of the excellent staff in pacos she makes sure that I'm ok and I enjoy my drink. All pacos team are excellent no wonder this bar is still here .
from Dubai, United Arab Emirates
Submitted on 15-07-2016
Hilton Al Ain was an amazing experience this summer. We were given an upgrade to chalets on our arrival and that was a great beginning to our holidays. The facilities at the hotel are very nice and food at their Flavors restaurant was great. The only thing we didn't like was that the family pool which is very crowded was closed down at 7:30 even in summers. I think they should relax the timings over there slightly. But overall a great place to relax and enjoy.
from AL AIN, United Arab Emirates
Submitted on 15-07-2016
Reception staffs are great as always especially Jay. All they are well trained how to deal customers and to show their hospitality service. I always feel welcomed and valued here. Bar Staffs as well. They are very attentive. I personally like chalets and i always choose the same.
from Cairo, Egypt
Submitted on 16-07-2016
Good in general for business but please avoid for leasure as it is not lixurious enough Breakfast was OK but not to the level of 5 stars hotel Internet was not stable the whole stay There is a direction where Sun is entering the room even if you have solid curtains Staff are friendly trying to help. Room service is very good and speedy
from Abu Dhabi, United Arab Emirates
Submitted on 17-07-2016
Rooms at time of reservation were requested to be non-smoking , non alcoholic and be ready at check-in. However rooms handed over were filled with smoke fumes. Entrance and lobby doors were left opened for long hours to bring internal environment of the rooms at comfortable level. Again, at time of check-out doors were automatically locked without any prior coordination/ information to wind-up.
from Dammam, Saudi Arabia
Submitted on 18-07-2016
I enjoyed my stay at Hilton Al Ain. The atmosphere is quite and authentic. The hotel team was really welcoming especially Mr. Azfar, Harsha and Sarita. The room was clean and chill which is very nice in the hot weather .
from Abu Dhabi, United Arab Emirates
Submitted on 18-07-2016
Relaxing, entertainment, food, nightlife, pool, gym, facility, barbershop was perfect, close to attraction, friendly staff, lovely guest relation, nice music band, secure hotel, good Pool surrounding,
from
Submitted on 20-07-2016
Very nice experience staying in there... Located little outside the city and nearby to all the tourist location of Al Ain. Very nice all round services. Keen to listen staff and prompt response team. Food is good and service is also nice. Nice bar and music band.Very nice experience staying in there... Located little outside the city and nearby to all the tourist location of Al Ain. Very nice all round services. Keen to listen staff and prompt response team. Food is good and service is al... Read more
from Amman, Jordan
Submitted on 21-07-2016
Good hotel in nice area. Very good room; nice and clean. Nice food and breakfast Free wifi. Nothing near the hotel, you need to request taxi if you want to go anywhere. I like this hotel and his area and his big garden are very nice. Next time I will visit it again
from Abu Dhabi, United Arab Emirates
Submitted on 22-07-2016
Booked in for one night...checkin was quick. Dull reception but friendly staff. Room was nice, spacious and clean. Only problem was we were in adjoined room with a door seperating us. we could hear all their conversations unfortunately. Spoiled the night. The positive was that the pool area was really good, great fun, good service...really enjoyable.
from
Submitted on 24-07-2016
I have stayed at the hotel for many years and recently gave it a not so good review. On this trip the hotel had improved and made some chages. The room was much better, the noise issues had been addressed. The staff has always been very friendly, they even remember people like me that stay at the property often.
from Emirate of Dubai, United Arab Emirates
Submitted on 24-07-2016
Price and value of money to stay is excellent in Hilton and would want to come back again. If you like to be in city near to everything you can choose this hotel for convience purposes. Perfect to stay.
from Letchworth, United Kingdom
Submitted on 27-07-2016
Another good stay. Great value for money. Lovely staff - esp Moses & team in restaurant; the front office staff are brilliant & so helpful & knowledgeable; superb housekeeping by Pradip. All really go the extra mile to try and make a great experience.
from Winchester, United Kingdom
Submitted on 28-07-2016
Really nice hotel in Al Ain. Good place to stay within close proximity of the attractions. The staff are really friendly and always willing to help. Some of the rooms are looking a bit tired and could do with modernising although they are very clean and comfortable.
from
Submitted on 29-07-2016
The "A" Team is here! Good price, excellent service! Very good location, close to Al Ain Mall, Bawadi Mall, Remal Mall, which brings a lot of options regarding food and things to do and buy! The gym is also very good! A lot of different equipments and options! The pool is very good. Recommend!
from Washington DC, District of Columbia
Submitted on 31-07-2016
I have stayed at this hotel in the past. The new addition is nice. Rooms are comfortable. I had two dissatisfiers. First, the balcony next to mine was totally infested with pigeons. Bird droppings everywhere. The room door had a padlock on it so management must have known about the problem. Second, I got tired of staff asking me to complete guest satisfaction survey, telling me their name for the survey and even offering to write it down so I would mention them by name. This reflects too... Read more
from Oxford, United Kingdom
Submitted on 31-07-2016
Having the best time here because all the staff are so friendly and nice to us. The pool service is fantastic, food is so good and going to breakfast is always a great experience because Moses is there and we like him the best. Thank you, from the Wood family
from Terre Haute, Indiana
Submitted on 01-08-2016
The Al Ain Hilton has it all, comfort, luxury, relaxation. The rooms are nicely sized and the bed (at least mine was) is large and comfortable with nice lush pillows, and a large screen TV, desk for work and fast wireless. Although I would prefer a walk-in shower as opposed to a tub-shower, the bathrooms were decent. Several restaurants on site with French, Italian, Mexican, and Middle Eastern cuisine. The breakfast buffet is AMAZING!!! There is a large outdoor lap pool for exercise, another lar... Read more
from
Submitted on 05-08-2016
Thanks a million to the team of the Hilton hotel Al Ain for your warm welcome and friendly smiles everyday. Thanks to Moses, Annna and Genievive for the excellent service each morning at breakfast. Thanks to the gym staff for the motivation.
from
Submitted on 06-08-2016
Had a great stay in one of the Garden Rooms 805. The hotel is Great and the Pool area and gardens very nice. The Staff are very friendly, and a special thank you to our cleaner Dipak, who did a fantastic job every day.
from
Submitted on 06-08-2016
I stayed almost 1 month in Hilton Al Ain, Stay was great and comfortable. Rooms are specious and luxurious. Staff are friendly and co-operative. I like the services specially in Flavors restaurant. Staff are very nice and make you feel comfortable.
from
Submitted on 06-08-2016
Stayed just over a week and have had a very relaxed and pleasant stay while I prepared to move into my flat in Al Ain. Paco's is lively and has good food. Rooms and other services all very good Rosemary (Housekeeping) provides excellent service ***** 5 stars
from
Submitted on 07-08-2016
I spent one night here on the Weekend and the staff were very friendly and the service is top notch. We had a very warm welcome during our check-in & check-out from Azfar who explained everything about he hotel for us. We were upgraded at the garden room which was really great. The buffet breakfast was exceptional as well and the service was amazing. The food at the Italian restaurant was marvelous and we had the best frutti di mare pizza. Cannot speak more highly of the hotel but everything w... Read more
from Winterville, North Carolina
Submitted on 07-08-2016
Everyone here makes you feel welcome. They are interested in making you stay as pleasant as possible. I went to eat at Flavours a few times. After the first time they learned my name and welcome me by name. Afzal personally welcomed me every time I went there and made me feel welcome. I hope my travels take me back there in the future.
from
Submitted on 10-08-2016
Ideal for its quiet and serene surroundings. Excellent facilities. Would really recommend the breakfast table for a nice variety. Word out to the superb service offered by all staff at Flavour's. A big thank you to Ali, Afzal, Eduard and the rest of the amazing support staff at Flavours for the memorable breakfast.
from
Submitted on 13-08-2016
This is an average hotel with average staff and services. The rooms are updated so there is no complaints there. Con: there was no mini bar setup in the room and I had to request so that I had cold refreshments. Also I would not suggest the Mexican restaurant for more than tex mex.
from Hobart, Australia
Submitted on 16-08-2016
I was lucky enough to stay in one of the apartments across from the pool area behind the main building. This is a wonderful place to stay in the middle of a hot, hot desert. Great staff, good rooms and amenities. Restaurant also pretty good. And try Pacos bar! Recommend this place especially for longer term stays.
from
Submitted on 16-08-2016
This hotel is one of the most famous in the town. I was very impressed with the service of the staff in the reception, they are so warm and friendly and just make you feel home. I also really enjoy the service in the Flavours restaurant, especially thankful to Genevive and Anna, they just made you enjoy your stay more in the restaurant. Genevive was the best waitress I have seen and she can even remember my name, and even the drinks I used to order every night. The best service from the staff... Read more
from muscat, Oman
Submitted on 03-09-2016
it might be one of the best hotels in al ain with very good location it is a little old building I think it need renovation of the over all look and furnisher -- ** -- ** -- 00 -- ** -- **// -- **/ //- * - * / *-
from
Submitted on 03-09-2016
I recommend very much this hotel , I tried both the rooms and the chelates , they are worth the price , I also would like to complement on the friendly staff of the hotel , room service, reception and restaurants, specially flavors restaurant staff , Anna ,Mousses, and the manger Ali. my family came along for some week ends they also liked the pool and the service there , lifeguard Nizam Is amazing .
from Victoria, Seychelles
Submitted on 06-09-2016
we came to Hilton for two nights and we has the most excellent short stay. Gibson Ah-Kon Jasmin made sure that everything was top notched. Ali on the concierge was outstanding. all in all all the staffs ( sorry for not remembering all your names : from reception, housekeeping was very polite and courteous). The building may be of age but its the charms of your staffs that keep it going!!
from Abu Dhabi, United Arab Emirates
Submitted on 06-09-2016
I love the place staff was professional, I really liked FO staff F&B staff HK staff Plus kitchen food was great. Keep up Sure we will be back I love Hilton since the time that I was 1 of the team members of Hilton in 2010, Thank you very much staff and management
from Dubai, United Arab Emirates
Submitted on 06-09-2016
The Hilton Al Ain is an excellent place to explore the city and the surrounding attractions such as Wadi Adventure. The customer service was good and in particular Arshad who runs the F&B in the pool area was excellent and really looked after all of us.
from Lake Jackson, Texas
Submitted on 11-09-2016
The hotel was nice the staff was excellent, they always made sure we were enjoying our selves. Eating outside in the evening was very nice and the food was excellent. WE felt we got a lot of value for our money at the hotel.
from
Submitted on 11-09-2016
We had a truly pleasant and relaxing stay with family.very polite and friendly staff especially Ms Swetha at the reception who made sure we had the best of everything and gave us very good pointers on nearby places we could visit.The pool and the slide were the highlights for the kids.The breakfast buffet was very sumptuous.Ms Sara from the flavours restaurant even went out of her way to get the kids whatever they liked..great place to unwind.
from
Submitted on 12-09-2016
On our way back from Oman we spent a great afternoon chilling by the pool. Arshad at the pool bar made our experience even better with his smile, kindness and helpfulness, thanks Arshad we sure will come back and visit!!
from Abu Dhabi, United Arab Emirates
Submitted on 12-09-2016
Good service and staff. Good interiors. Reception seatings can be improved. Entrance not very ambient. Aged exteriors. Need rennovation. Room furnishing (sofa) needs replacement. Balcony looks very old and wierd.
from Al Ain, United Arab Emirates
Submitted on 13-09-2016
My breakfast at Hilton Flavours Restaurant is really fantastic staff were very caring and pleasant start from the reception to name them: Czy, Anna, Gene,Yam who made me a well presented coffee, Edi, Rean, Ajeesh,Sarah and the Lady Chef and all the chefs at Flavours Restaurant, Keep that good smile guys.... I would like to thanks the staff at Hiltonia Restaurant I forgot his name Aries??? Hilton is the best place to be when you are hungry food are so delicious.Happy Eid holiday
from
Submitted on 14-09-2016
I enjoyed my stay at the hotel. Flavous restaurant and the staff there especially Sarah, Anna, Moses and a nice lady her name starys with G. (sorry don't remember the name) made our time more than great. Keep it up guys
from Emirate of Ras Al Khaimah, United Arab Emirates
Submitted on 15-09-2016
A great hotel in a nice central location. Went for a short 2 night stay during the Eid break and was not disappointed at all. Right from the check in to the checkout everything was spot on perfect. Elena was warm and welcoming during the check-in and explained in detail all the rate elements and the various inclusion and exclusions in my rate. Allocated a room which was ready and waiting for us. Throughout the stay she was very helpful and always available with suggestions and ideas for places t... Read more
from scotland
Submitted on 18-09-2016
We spent a good day at the pool,it was nice and clean, the restaurant is good with a great selection of food, friendly staff, would definitely go back. Caters well for families with young children xxx
from Chennai (Madras), India
Submitted on 19-09-2016
I would like to appreciate Mr Shankar ( life guard) for his great customer service when my cousins were here in the hotel during their weekend. He delighted my cousins when they came to spend their weekend in the pool. Keep up your good work. .... + The General Manager (Jacques) has been great in ensuring that all his guests are delighted. ...
from
Submitted on 19-09-2016
It was a fun and entertaining vacation of mine with friends during holiday at Hilton hotel ...nice hotel...nice view..accommodating staff and good very well service...but one thing really made me more enjoyable and enthusiasts is the entertainment and services this Resto gives us...I'm talking nothing else but PACOS.... I love my stay there during my vacation..though had hang-over after that night I still comeback with my colleagues to see the band playing...dancing with DJ sounds and drinking a... Read more
from
Submitted on 19-09-2016
A great hotel in a nice central location. Went for a short stay during the Eid break and was not disappointed at all. Right from the check in to the checkout everything was spot on perfect. Shweta, the guest relations officer was warm and welcoming during the check-in and explained in detail all the various inclusion and exclusions in my rate. Allocated a room which was ready and waiting for us. Throughout the stay she was very helpful and always available with suggestions and ideas for places t... Read more
from Sheffield, United Kingdom
Submitted on 20-09-2016
Doesn't really live up to the Hilton brand as one would expect. The building is ageing now and is in need of upgradation. Staff were very friendly and the breakfast was good. Should offer cheaper rates for what is offered .
from Abu Dhabi, United Arab Emirates
Submitted on 21-09-2016
The reception and service was excellent. I felt welcomed and not as just a paying guest. The room service was good and on a timely manner. I would just skip the tray charge of 10 AED. The only draw back was the chek out; it takes a long time. Be prepared if you are in a hurry.
from United Arab Emirates
Submitted on 23-09-2016
Hilton AlAin is the first in the town, built long time ago has many facilities like pools, bars and Night clubs, service is not bad and some of the team members are kind and helpful, hotel in need for renovation or a proper maintenance just because it is very old. This hotel is monster as a size and facilities.
from
Submitted on 24-09-2016
I took a gym membership to Hiltons gym and can honestly say that it has great facilities that are to the latest trend, everything someone needs, if its cardio, olympic weights, etc. The pool is very nice especially for families as they have a slide. They also have an "olympic" style pool which is for 16 years and older. They have a nice buffet restaurant and others to choose from. The changing rooms on the other hand aren't always clean, you can find hair and dust in corners, and in the showers ... Read more
from Abu Dhabi, United Arab Emirates
Submitted on 24-09-2016
Amazing stay overall. Friendly staff. Clean rooms and nice view from balcony. Nice yard with nice swimming pool, nice coffee shops with a big screen. was nice watching real madrid game. amazing overall.
from Jersey, United Kingdom
Submitted on 25-09-2016
We went on a staff night away with work and had a great time. It was very close to the Oman border which was really handy. The breakfast was amazing! Only criticism is that we had to get out of the main pool around 7pm. Also there was a pool bar but drinks seemed to have to be served from elsewhere, although they did bring them to you. All in all, a great stay!
from Qatar
Submitted on 25-09-2016
Staff were helpful specially Mr.Harsha and Mr.Jay , restaurants were clean with good service , there was no any disturbance while staying in Hilton , staff members were Active and Available all the time for any help.
from Tehran, Iran
Submitted on 25-09-2016
Because of its really warm and friendly staff I never noticed that I have stayed 4 weeks! (Thanks to Mr. Khedr, Jaleel, Boaz, Filippa and all other staff) Bed in the room was great. Air conditioning is a little noisy but never bothered me. Nice pool and gym so never get bored. Wifi ?? connection was good too.
from Ireland
Submitted on 28-09-2016
We stayed here for two night before travelling onto Oman. It is only about thirty minutes from the border which was very handy. The staff were friendly and the food for breakfast and dinner was nice. The hotel isn't anything very special but there is certainly nothing wrong with it. The main pool was extremely busy so we stayed mainly by the adults lengths pool, which was nice and quiet until swimming lessons started. Would certainly recommend staying here if you are in Al Ain.
from
Submitted on 29-09-2016
Many thanks to all staff for the nice services, swimming pools staff areo excellent especially lifeguard SANKAR, he is very kind and helpful and expert. We is the most expert lifeguard in pool. Also many thanks to ANNA and ZCYRIELE in flavour restaurant, actually all the staff are amazing, i thank everybody in Hilton hotel
from
Submitted on 04-10-2016
The hotel is generally wonderful and the staff excellent and polite, especially Mr.Nizam Uddin lifeguard in swimming bool Was a collaborator with me and my family, a man loves his work and wish him a bright future.
from
Submitted on 04-10-2016
I stayed at Hilton Alain last weekend and it was very relaxing and refreshing, The smile & extra mile from the staff is truly appreciated, Special thanks to Jay from front office who was very helpful &a friendly all the time, and because of him I'm a part of "Hilton hotel" membership program The pool team are amazing too Looking forward to visiting you again & good luck with the renovation !
from Dubai, United Arab Emirates
Submitted on 06-10-2016
This hotel is great The staff can't do enough for you or be more helpful and courteous We were given a room upgrade and discounted breakfast offer which was a nice touch Great range of facilities - golf course, tennis courts, squash court, two pools, gym Great breakfast We will be back!!
from Abu Dhabi, United Arab Emirates
Submitted on 09-10-2016
swimming pool is wonderful value of money location whether very good restaurants are in very good food nice and polite staff swimming pool is wonderful value of money location whether very good restaurants are in very good food nice and polite staff happy to go back there very good gym happy to go back there very good gym
from
Submitted on 11-10-2016
Arshad very polite and attentive made our visit to the Hiltonia restaurant a fabulous relaxing experience would highly recommend and look forward to coming back on my next trip?????? menu is varied and lots of choice. Breakfast and lunch in particular ???
from Al Ain, United Arab Emirates
Submitted on 13-10-2016
The grounds and facilities are excellent, a true oasis. The staff are exceptionally friendly and attentive, taking care of my dietary requirements and anticipating my daily work and leisure needs. The staff made me feel like a part of the Hilton family
from Chennai (Madras), India
Submitted on 14-10-2016
Had a great stay here for 10 days .The food was excellent ,lots of varieties and delicious and well suited for the Asian people .They had a great swimming pool and the games area .We used to play T,T squash and other games a lot and we spent most of the time in the amazing games area .They had a great spa which was not so expensive in Hilton standard . Had a great massage for 1 hr there . The rooms were spacious,huge and execellent wifi .Everything was great true to the standard of hilton .
from
Submitted on 12-10-2016
Good location. Quality and quantity of room service food was great. Bar fridge was empty and did not work for my waters. Loved the bathroom had everything I needed. TV channels limited Very friendly staff. Thank you!
from
Submitted on 14-10-2016
One of the fine hotel I visited with good room , service , restaurants & restaurant staff. Room service is good with some innovation decorations in the Room. frequently. Restaurant staff is good & polite.
from Oregon City, Oregon
Submitted on 14-10-2016
I've stayed here before and this is a wonderful hotel; clean rooms each day, fresh linen, very comfortable; excellent food for breakfast each morning in Flavours, tasty dinner at several restaurants within the hotel itself, friendly and excellent service from bell-desk.
from
Submitted on 16-10-2016
It was very relaxing place.Me my friends have a great time and the staff are all very nice specially the lady assisted us "Cherry"! Definitely will comeback & recommend to my friends to come and visit..????????
from
Submitted on 16-10-2016
Great value for money. We stayed in the villa area close to the pool and the area was marvelous. However the service at the pool bar was slow and inefficient. We ordered steak for the in room dining and it was terrible.
from
Submitted on 18-10-2016
Amazing breakfast restaurant The staff are so kind. after very long years(2004) I visited the restaurant I feel great. I'll be back again and again.superb property, great to just chill out and enjoy the day. Keep up the good work guys.
from
Submitted on 20-10-2016
I stayed in Hilton hotel Al Ain for three said during October 2106. Right from the front office to my room all staff are well trained. The outstanding was Ms. Sarah serving people in their dining room with breakfast . She is a person with positive mental attitude and knows how to deal with the customers. Second best in the dining room is Ms. Ana. I always stick down to Hilton hotel whether I am out on my business trip or with my family. Best regards to all who are serving Qamarzaman
from
Submitted on 21-10-2016
clean, excellent service, big beautiful garden, clean nice pool, nice garden, delicious meals and variable menu, room service and reception teams are awesome, easy parking, service with smile and personnel do their best to make u feel wellcome. i shall come back again, and number one hotel in al ain. i highly recommend it
from
Submitted on 21-10-2016
I found Al Ain Helton very relaxing place and friendly atmosphere. The restaurant and pool bar staff took extra care of me and my family through out the stay. My family is pleased to the entire hotel staff from welcome team ,reception, resturant till pool bar team. (Amazing crew) Special thanks to the resturant Manger Mr. ALI, ARSHAD and SARAH who took esxtra,care with their professional skills with "smile" We thank you to all of them and will visit again and recommend to others friends. ... Read more
from
Submitted on 22-10-2016
Definitely I can recommend this hotel. Rooms are clean and comfortable, view beautiful, pools very nice, staff very polite and helpful. Also, food was great. I can recommend bartender Arshad, he is very polite and service is quick, and lady from the front desk, Elena who is really helpful. One of the best Hilton hotel I ever stayed in.
from
Submitted on 21-10-2016
We loved every thing about this hotel. We booked two nights to celebrate our daughters birthday. The staffs were awesome and helped us at every chance. We got a free room upgrade and a surprise birthday cake for my daughter. My kids enjoyed the pool and play area. We would definitely recommend this hotel.
from Spain
Submitted on 23-10-2016
We spent our weekend in Hilton,and all i can say...was,it's amazing!from the place(thou really need renovation for some area)and from the amazing staff...ms.yvette in reception was very helpful and kind to assist us..but one lady named ernesta dealing the guests with a very serious face that made us afraid to talk to her...and we're so happy that ms.yvette was there to gave the all information we needed,and also to mr.arun from f&b ur the man!??????
from Auckland, New Zealand
Submitted on 29-10-2016
We really just wanted a place to sleep and found the staff over zealous. At the desk I was told I was being checked into a 'pool view' room. In reality our room overlooked the roof of the large building next door. The pool was off to the side. The room was large an comfortable, but definitely dated. In the '80s this hotel might have been very swanky. It appears that only partial attempts to modernise the place have been made.
from Dubai, United Arab Emirates
Submitted on 01-11-2016
Wonderful hotel with profesional staff Food was great Pools and pool area was relaxing We received complementary birth day cake for my husband Checkin and out process were vere smooth Soft matress and beding
from dubai, United Arab Emirates
Submitted on 31-10-2016
we happy for all. pool ,restaurant, bed room .thank you for all al ain hotel staff.and spacial thing is nice water pool all kids very happy. but little bit cool.next time we hope again wee wold like to come same hotel.
from Wokingham, United Kingdom
Submitted on 05-11-2016
Another great lunch at the poolside resteraunt. Had a lovely buffet whilst watching the football. Rameez the assistant manager is fantastic, he is extremely friendly and knows everything about football. Great atmosphere and highly recommended. ..
from ras al khaimah, United Arab Emirates
Submitted on 05-11-2016
great service from Ali (restaurant manager), sarah from kitchen and Fabian from reception. location of hotel is good,room was clean, internet is ok, breakfat and room service food was excellent, will be back soon.
from Colombo, Sri Lanka
Submitted on 06-11-2016
We visited the Al Ain Hilton over the weekend and were very pleased with the services rendered by the Hilton Team. The newly refurbished Flavours restaurant seizes to impress with its wide variety of food and tasteful decor. Cafe Romana is a must for all those craving delectable Italian cuisine. A great stay overall and we hope to return in the near future.
from United Arab Emirates
Submitted on 07-11-2016
The Hilton in Al Ain makes up in service, Breakfast, pools and dinner venue for its outside ordinary view. Leaving Abu dhabi to spend a week end night in Al Ain was the last thing I would think of, yet, it proved to be an excellent experience... to be repeated
from
Submitted on 11-11-2016
I stayed for two nights, the hotel was good, the pool was nice and the service was great. We tried flavors restaurant for breakfast an dinner. Breakfast was good but dinner was poor - no value for money although I got good discount. Anna from the restuarant was very helpful and Ahmed from room service was helpful with big smile :)
from Hilton Al Ain, United Arab Emirates
Submitted on 13-11-2016
Great Room, Great Service with very friendly and smiling staff, Will definitely reconsider if I am in the same area. Good pool area with rides for kids. Stayed for 2 night and nothing to complain , received some suggestions from the front desk with regards to offers and other benefits within the hotel.
from
Submitted on 13-11-2016
Stayed here for 4 weeks and the staff were excellent from the front desk to the breakfast. Sarah does the best eggs!!! Anne was always smiling and happy. My room was always cleaned spotless By Rosario. Pacos is great for happy hour drinks and the pool was great for both adults and kids. Definitely recommend if your in Al Ain
from
Submitted on 14-11-2016
Was great stay starting from the check inn done by indain girl was fast .we went at night to PG night club we welcomed by Mr mohamed security man then mr Bernard the manager and his staff which they knows how to treat the guest was really up to standard Kenneth , Josue , Maricel Kristine , Samuel , Amante , Diago Anna from the band she was great well done guys surly we will be back again
from Chennai
Submitted on 14-11-2016
I stayed here recently for 2 nights on a business visit. The hotel is in Al Ain, around 1 hours 30 minutes from the Dubai International Airport. The property is very well maintained, and as the weather has become quite pleasant in UAE in November, walking inside the property around the well-trimmed flower bushes was fun. The staff are extremely friendly and smiling. The hotel upgraded me to a deluxe room with a view to the swimming pool, and the room was very clean and spacious. There were the s... Read more
from
Submitted on 17-11-2016
Anna is the best to provide service and friendly and gave perfect attention. and she is very quick in sevice. always smily face. I love Al Ain Hilton because its very calm and quite and people are very loving for Hilton.
from Abu Dhabi, United Arab Emirates
Submitted on 18-11-2016
My birthday became special because we celebrated in Hilton,a big thanks to Mr.Kheder,Yvette,Jay,Asfar,Fabian and Arun...and of course to the amazing staff of Flavours lead by Mr.Ali and the rest of his staff??? I really appreciated ur effort guys!
from Wigan, United Kingdom
Submitted on 19-11-2016
Just returned from our day trip to the Al Ain Hilton. We had a relaxing day by the pool and had lunch in Hiltonia. We absolutely loved it! The food was just perfect. Fantastic variety on the menu, with loads of choice both for adults and children. Our service throughout the day was excellent. Rameez does an amazing job of overseeing everything! Arshad was very attentive throughout the day. Our two daughters said it was the best!!! Thank you to everyone!! See you soon!!
from Abu Dhabi, United Arab Emirates
Submitted on 20-11-2016
People are very helpful and smiling all the time, service is too good specially reception and restaurant. breakfast was to delicious, a lot of varieties, dinner at main restaurant was very good as well. there is kids play area and kids pool so nice as well. Thanks for everyone in Hilton Al Ain :)
from Abu Dhabi, United Arab Emirates
Submitted on 21-11-2016
Everything was perfect starting from parking, bell boy receptionist, room boy, the luxury room its selft. Environment, very confort. Swimming pool was amazing we are could enjoy and relax. Happy to stay at Hilton Al Ain
from Dubai, United Arab Emirates
Submitted on 21-11-2016
This time our trip was Al Ain, its been after 7 Years and its still look the same way, felt very fresh. We stayed in Hilton Al Ain which is one of classic collection of Hilton. The service level of the Guest Relations is very pleasant and they have provided a nice room upgrade along with amenities in advanced placed each room (3 Rooms) and all the rooms are next to each other with a pool view. My special thanks to Mr Khedr, Ms Shweta for take caring all of our request. Concierge Team to gave... Read more
from
Submitted on 22-11-2016
Very good stay in the Hilton of Al Aïn ! The staff members were so welcoming, kind and paid attention to all our desires. The breakfast was amazing and with good quality/price ratio ! I recommend this hotel to anyone who will visit Al Aïn :)
from Emirate of Sharjah, United Arab Emirates
Submitted on 29-11-2016
My stay was awesome in Hilton sttaff was amazing welcoming us smiling happy to serve us in every moment. Thank tho them and to the management of Hilton, pool restaurant room was nice . I spent an amazing day in this hotel.
from
Submitted on 29-11-2016
Name: Prasenjit Room: 325 (Pool facing) No of Days: 16 days (14th Nov to 30th Nov) This is my 4th visit to Al Ain and have stayed in Hilton Al Ain for almost 2.5 months. Its an amazing property with all required amenities. Though I came here alone but still I never felt bored, as there are plenty of options available within the property. Best part is the service and amazing staff, they are so friendly I would like to personally thank each of them with whom I have interacted. Few Staff I woul... Read more
from Abu Dhabi, United Arab Emirates
Submitted on 29-11-2016
This was a family weekend in Al Ain lasting two days and a night. We were very lucky to be able to avail of a promotional rate. Although the check in was a bit lengthy because the rooms were not ready, we were given a room with a lovely view. Further to that, Shweita at the reception helped ease our wait by making us feel welcome by providing us with vouchers for fresh juice in the adjacent restaurant. She also let us have a late check out which was super good for the kids in particular because ... Read more
from Al Ain, United Arab Emirates
Submitted on 29-11-2016
The friendliness of the staff and their willingness to be of assistance and help clinches it for the Hilton any time. I've been to several Hilton properties in the past and each one has been better than the other. Well done!!!
from
Submitted on 30-11-2016
I really had enjoyed my stay at this beautiful hotel. The staff everywhere were lovely, cooperative and always having a smile on their faces. The front desk staff were lovely and they always offered the best service. Flavours restaurant which is really my favourite restaurant in Al ain not just because of the delicious food, but also because of the great staff, especially Mr. Ali and the sweet waitress , Anna. Im sure anyone who visits this place, will always love to come back again. Th... Read more
TOP