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Royal West Indies

Providenciales, Caicos Is., Turks and Caicos Islands (PLS)

Room rates from:
$172 $138
Per Adult Nightly
Hotel + Flight from
WAS
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Package Specials
Based on 1823 reviews
Royal West Indies offers a lovely blend of elegance and simplicity.
Room & Rates
Royal West Indies

One Bedroom Botanical View

Starting from
$172 $138
Per Adult Nightly
Room Amenities: Perfect for couples or families, these light and spacious corner suites represent true luxury at an excellent price. The master bedroom is bright and airy with its signature Caribbean louvered shutters with 1 King size bed. Queen size pull-out sofa sleeper in the living room. All suites feature spacious living area, with 12 foot sliding glass doors opening on to over-sized wrap around balconies - along with fully appointed kitchens with breakfast bar and dining area. Maximum Occupancy 4
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Studio Botanical View

Studio Botanical View

Starting from
$190 $152
Per Adult Nightly
Room Amenities: Studio suites have set a new deluxe standard in value on Grace Bay! With lush botanical gardens, the view from every spacious balcony is outstanding. All suites feature 12 foot sliding glass doors, sleek mini-kitchens, washer/dryer, closet safe and a remarkable furniture. King size bed. Maximum Occupancy 2
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Studio Ocean View  - Royal West Indies - 1

Studio Ocean View

Starting from
$217 $174
Per Adult Nightly
Room Amenities: Studio suites have set a new deluxe standard in value on Grace Bay! With speculator Ocean view from every balcony. All suites feature 12 foot sliding glass doors, sleek mini-kitchens, washer/dryer, closet safe and a remarkable furniture. King size bed. Maximum Occupancy 2 Guests
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Royal West Indies

One Bedroom Ocean View

Starting from
$267 $214
Per Adult Nightly
Room Amenities:Ocean view Suites. Perfect for couples or families, these light and spacious corner suites represent true luxury at an excellent price. The master bedroom is bright and airy with its signature Caribbean louvered shutters. All suites feature spacious living area, with 12 foot sliding glass doors opening on to over-sized wrap around balconies - along with fully appointed kitchens with breakfast bar and dining area. Maximum Occupancy 4
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Royal West Indies

Two Bedroom Botanical View

Starting from
$325 $227
Per Adult Nightly
Room Amenities:Connecting suites combine to create this spacious dynamic 2 bedroom lockout featuring a common entrance foyer and breathtaking views from the oversized private balcony. These units allow for a wonderful two bedroom accommodation for family and friends while at the same time offering prime value at a luxury location. Maximum occupancy 6
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Royal West Indies
P.O. Box 482, Providenciales, CR Turks and Caicos Islands

Location

Located between Grace Bay Club and Club Med, directly on the majestic 14 mile - Grace Bay Beach.

Why Stay Here

  • Free Hi-Speed Internet
  • Daily Housekeeping
  • Suites with private balconies 

Resort Details

The Resort provides gracious and attentive service, the kind of service you expect from a luxury hotel. From island shopping to fine dining, championship golf, top ranked diving and snorkeling, sport fishing, tennis and water sports.

Explore all that our surprisingly affordable and intimate condo style resort has to offer, including a popular restaurant on site, in suite spa services, tour desk, concierge services and extra bonuses like free watersports equipment and bicycles for you to use and complementary internet access. 

Accommodation Details

Offers luxury suites in three view types: Ocean Front, Ocean View and Botanical View. All suites have private balconies. 

All suites feature a cool tropical colonial styling with dark wood furniture, king or queen size beds with high grade linens and toweling, private bathrooms, high quality bathroom amenities provided, individually controlled air conditioning and ceiling fans, electronic safes, extended package cable TV with DVD player (extensive DVD selection to choose from in lobby), iPod docking stations and complimentary hi-speed Internet access.

Restaurants, Lounges & Bars

In addition to the terrific restaurant Mango Reef, located poolside. It serves breakfast, lunch and dinner, snacks and drinks 7 days a week. Within walking distance is world class dining, unique island shopping, a casino, local pubs and other nightlife, a golf course, and of course, miles of uncrowded beaches.

Nearby

  • 15 minutes from Providenciales Airport. 
  • 5 minutes from shopping, island adventure, local dining and Provo Golf & Tennis.

AMENITIES:
  • 24-Hour Front Desk
  • Beach Service
  • Beachfront
  • Car Rental Desk (+)
  • Casino (nearby) (+)
  • Concierge Desk
  • Fitness Facility
  • Free Wi-Fi
  • Golf (nearby) (+)
  • Jacuzzi/Hot Tub
  • Kids Stay Free (Based on Age)
  • Kitchenette
  • Lounge/Bar
  • Medical Services (nearby) (+)
  • Multiple Swimming Pools
  • On-Site Check In
  • Outdoor Pool
  • Restaurant
  • Retail Stores (nearby) (+)
  • Shopping (nearby) (+)
  • Spa Services (+)
  • Tennis Courts
  • Water Sports (nearby) (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1823 reviews
from Barrington, New Hampshire
Submitted on 17-05-2016
We stayed at RWI in April. this was our second time at this resort. We loved our stay in a garden room the first time and booked the same. When we arrived they gave us an upgrade to a garden ocean view! We loved it!! The view was soectacular, the people working there are wonderful. We had such a wonderful time. I highly recommend this resort. The location is about the best you can get, close to the grocery store and casino and great restaurants right down on the beach. We love Royal West... Read more
from Columbus, Ohio
Submitted on 18-05-2016
Great view! This is a quiet place with great staff though we did have a couple times where we had to ask for room towels after the room was cleaned. We loved having a fridge, coffee maker and microwave in the room. Coffee and bagels on your lanai in the morning is the best. And we had a washer dryer for freshening up our clothes. The Grace Bay photo that features the cranberry colored beach umbrellas is the Royal West Indies. Spring for the ocean view. It's why you come to TCI!!!
from Kansas City, Missouri
Submitted on 18-05-2016
My husband and I traveled here and stayed for a week. We agree with everything the previous travelers mentioned about the front desk being not so customer focused. Our check-in was fine but they made it seem like we were annoying them when we asked for their help. We enjoyed the bikes and although it was hot I actually enjoyed biking to the local grocery store. It took us about 10 minutes to bike there. For the most part drivers were conscious of the bikers. I always felt safe biking. We didn't ... Read more
from
Submitted on 18-05-2016
We just returned from RWI Resort. We loved everything! The rooms are tidy & cute, the beach is amazing, & both the bar & the beach staff are amazing! Great tip to know now, The L&M Convenience Store delivers to the hotel!!! So if you need to pick up water, alcohol, and such, they are close, punctual, and have reasonable prices!! Can't wait to go back!!!
from
Submitted on 23-05-2016
Great room, Great views from the 2nd floor deck. Clean resort-the pool, groundkeeping were excellent. Free bikes to ride on (check them over first). Some nice guests we made fast friends with, great for couples, familys and small groups. A quiet, zen pool was there. First time I saw that. Not so......Pelican Bay restaurant and bar is a crapshoot, especially during the advertised happy hour. Some surley dudes were barflys. The service sucked from some wait staff. The front desk assistance was on... Read more
from Toronto, Canada
Submitted on 30-05-2016
We just returned from a weeks stay at The Royal West Indies. We booked our room 112 through VRBO and it was hassle free. The suite had its own laundry, full kitchen with ice maker and plenty of Watersport toys to use. The property is beautiful and well maintained with 2 pools, pool bar, bicycles, catamarans and paddle boards free for your use. Happy hour at the pool bar brings people from all down the beach so that tells you how fun it was. The bar staff were incredible and went out of their ... Read more
from Tucson, AZ
Submitted on 31-05-2016
Our room was very spacious- love that there is a full kitchen set up and living room. Our suite (suite 311) was situated towards the far side so no great views and we did hear Club Med music late into the night some nights. However that was not a big deal for us since we were pretty much exhausted every night and slept well. While an ocean view from our room would have been nice, we were happy with the room given that we spent all our days and evenings outside of the room anyway, taking in the b... Read more
from
Submitted on 01-06-2016
Overall, we enjoyed our stay at Royal West Indies and thought the location of the resort was great. We had an ocean view condo that was very large and had a pretty good view. The room was clean and our maid did a nice job throughout our stay. The room was a little dated but that wasn't a big concern of ours. We thought the 3 pools and hot tub were nice and enjoyed using them. The beach was perfect and there were plenty of chairs during our stay(didn't have to go put a towel down at 6am). We ate ... Read more
from Ballwin, Missouri
Submitted on 02-06-2016
Loved this place. It exceeded our expectations in every way. Fabulous beach and accommodations, very friendly and helpful staff, great rooms with top notch housekeeping. The staff was constantly cleaning and doing upkeep on the beautiful grounds. We enjoyed every minute of our stay and can't wait to go back. We will definitely stay here again.
from Boston, Massachusetts
Submitted on 03-06-2016
RWI is located on the best stretch of beautiful Grace Bay Beach. The grounds are beautiful with tropical gardens throughout. We requested Building 1, which is the closest building to the beach, and we were assigned room 114. The room was spacious and clean and had everything we needed. The king size bed was very comfortable. We would have preferred a 2nd or 3rd floor for a perfect view, but we could still see the ocean from our first floor studio. The 2 for 1 happy hour at the bar is lively... Read more
from North Carolina
Submitted on 19-06-2016
We stayed in a Botanical Garden Suite, room 522. The room was just as it is pictured on the website. Having a refrigerator in the room was great. The bed was comfortable with different types of pillows to suit your needs. We only received 2 bath towels and 2 kitchen towels upon check in, but additional linens were brought when requested. Beach towels are available at the water sports desk on your way to the beach. The front desk called the day before check out to see if we needed a taxi for o... Read more
from Dickinson, Texas, United States
Submitted on 19-06-2016
My husband and I had an amazing stay at Royal West Indies. The resort is on the small side which is exactly what we were looking for. The grounds are immaculate, lush and beautiful. Upon arrival we were greeted with smiles, warm hello's and a great tasting punch. Our room was clean, spacious and had a fantastic view. The room had an iron/ironing board, hair dryer and washer and dryer which was awesome since we didn't have to bring home dirty clothes. Now to the most important part the beach. ... Read more
from Burnaby, Canada
Submitted on 21-06-2016
I recommend for everyone to visit here You are treated like one of the family Beautiful peaceful You will fall in love with this resort and the people there A must for every age you will love I want to thank all the staff for making my stay so awesome I give it a 20 out of 10 ??????????? Karen from BC Canada
from Georgia
Submitted on 21-06-2016
We had an early flight, so we needed to wait for check in. We were able to leave our luggage at the front desk until our room was ready. During that wait time we explored the hotel grounds and enjoyed the pool area. We decided to have lunch at the bar. The jerk chicken wrap was great. Our room was on the upper level of building 5. Our luggage was delivered to the room next door but the staff quickly corrected the issue.The views were wonderful. The hotel was quiet and relaxing during our visit. ... Read more
from Garden City, Michigan
Submitted on 22-06-2016
The staff are very friendly and accommodating. Having the Pelican Bay bar was great to have at the pool. The bartender sure hooked me up! There wasn't many people and the youngest kid was a teenager. (That I saw) Supposedly, it was almost booked so not having so many people was surprising. The beach was AWESOME. Although it is right next to a public access, it was not busy at all. If you look both ways down the beach you can tell it is way more busy. I like being able to grab a chair as soon as ... Read more
from Freeport, Maine
Submitted on 22-06-2016
Loved this place. Every Unit is an easy/close walk to the beach. The beach is perfect. The pools are great. They have a party pool by the bar and restaurant and a two pools in the quiet area towards the back of the resort nearer to the main office. Restaurant is very good. Check in and check out is easy and well done. Plenty of parking for your rental car. Although this is in the physical center of grace bay it's on the more eastern end of the resorts. Facing the water there are only a ... Read more
from Houston, Texas
Submitted on 23-06-2016
We stayed for 5 nights in June and thoroughly enjoyed it. The bed was very comfortable, and the rooms were clean, and the staff was very friendly and helpful. Even though the Club Med is next door and you can hear the music late into the night when you're outside on the grounds, the walls were soundproof enough that we never heard the party once we were inside. We would have preferred to be in Building 1 or 2 with the better views, but our sliver of a view of the ocean from Building 3 was s... Read more
from
Submitted on 28-06-2016
We picked the Royal West Indies because we were looking for a relatively inexpensive, but still nice, resort in Turks and Caicos and RWI fit the bill nicely. Our room was extremely nice, the gardens around the property are beautiful, and the beach was incredibly clean. My "ocean view" room wasn't quite as "ocean view" as I had anticipated. Club Med down the beach was extremely loud well into the night! But the food at the restaurant was good and service was friendly and they helped us get in t... Read more
from New York City, New York
Submitted on 29-06-2016
My name is Jane Johnson and a recent guest at Royal West Indies Resort. My stay at RWI was from June 23rd to June 29th, 2016. Upon check in on June 23rd, Sonnderia handled my check into the resort. Check in was not as smooth and I was assigned to the wrong building and room. Initially Sonnderia checked me into Room 652 (do not remember exact room number) and I was not able to access the room. Bellman was kind enough to get that sorted and my room number was actually 712. I was still unable to g... Read more
from Atlanta, Ga
Submitted on 30-06-2016
we had 2 room unit for family of 4 in building 7 overlooking pool Beds were more comfortable than we have at home. Kitchen was great. (note that only coffee filters in kitchen and limited pots/pans coffee mugs) so bring what you need to cook. Checkin was late and uneventful. Otherwise only dealt with towel guys (no issues) and bartenders (friendly ...made what i wanted and added alcohol when i asked). Restaurant on site is good (had breakfast there and some midday snacks at bar - cracked conch, ... Read more
from hot springs
Submitted on 02-07-2016
The room was spotless. Our Maid Marie took care of any needs. The view was spectacular from our 2nd floor room steps from the beach. Everything needed was close such as the pool, ocean, pelican bay restaurant. Short drive to IGA and all attractions. Mini fridge/kitchenette adequate for our needs. This is our third visit to this resort.
from
Submitted on 03-07-2016
Stayed a week here in an oceanfront studio unit. View was spectacular. Room was very comfy. Had a full size fridge, microwave and stacked washer/dryer. Housekeeping was excellent. The resort's restaurant is the Pelican Bay. We ate there several times for breakfast, lunch and dinner and it was great each time. The water here is phenomenal. This is a kid friendly place, but it geared more towards couples. We booked adventures through Caicos Adventures and I would highly suggest booking y... Read more
from
Submitted on 04-07-2016
From the bellman's greeting as he opened the door to our taxi from the airport: "Welcome to Paradise", to the deliciously refreshing fruit punch provided to members of our group as we checked in, to the bottle of champagne in our room honoring my wife's birthday, our first impressions were lasting. This property is comparable to what you would expect at a Disney World Moderate Resort. The buildings are well maintained, and it is obvious they receive a fresh coat of paint, inside and out, on a r... Read more
from White Plains, New York
Submitted on 05-07-2016
Royal West Indies is phenomenal beautiful setting clean well maintained pleasant staff Beach is amazing. We had a very relaxing week just what we wanted. July 4 BBQ was awesome on the beach. The only negative is Pelican Bay the food was not great at all, although the 2-4-1 happy hour drinks from 5-7 every day were great.
from New York City, New York
Submitted on 06-07-2016
Busy spot if your a young family on a budget, beach wasn't as nice as other resorts I have stayed at. Cute place , nice gardens, a little too noisy for me! Not as convenient as I would have liked either.
from Haughton, Louisiana
Submitted on 09-07-2016
This property is perfect. The staff was very helpful and caters to their guests. The condo was just what we asked for. The maids cleaned daily and washed the dishes we used which was an unexpected perk. The grounds were beautiful and well maintained. The private beach area was great. It was not crowded and was very peaceful and water was calm and crystal clear.
from Golden, Colorado
Submitted on 10-07-2016
We stayed in a room with a patio that looked out onto the quiet pool (1 of 2 pools on the property). The bed was comfortable, it was a great size, air conditioning worked great and it had a large fridge, microwave and toaster. We loved this part of the beach with very few people, quiet and a short bike ride (bikes provided by resort) to grocery store and restaurants. We loved the standup paddleboard and double sea kayak as well. Happy hour had 1/2 price drinks every night from 4-6 and we enjo... Read more
from Fareham, United Kingdom
Submitted on 11-07-2016
Just returned from West Indies resort , had a lovely stay, rooms were spacious and had everything you could need for a self catering apartment, nice bathroom, washer dryer fridge freezer,microwave, iron and board, spotlessly clean, and light and airy. Pools and grounds lovely and beach was spectacular !! Food nice , large portions anda bit expensive, but would come back again.
from Morristown, New Jersey
Submitted on 15-07-2016
Beautiful oceanfront suite with view from 3rd floor and also view from side balcony of the pool and island. Very spacious unit with nice living room, kitchen, dining room and all utensils and washer and dryer. Nice comfortable king size bed. Beautiful balcony oceanfront and side balcony, lush plants and trees with nice flowers in bloom. Nice staff always working hard to keep grounds beautiful. Casino was a bonus just a few short blocks walk. Full size refrigerator in unit also. Beautiful swim... Read more
from
Submitted on 18-07-2016
You won't find a prettier beach anywhere. The RWI resort is in a great location, has very beautiful grounds, and enough amenities for a comfortable holiday. Even the studio rooms have a full size refrigerator, washer and dryer and microwave. Our room on the bottom floor of bldg 7 had a patio that opened up to the quiet pool area. If you aren't going for an ocean view room, I recommend staying in the buildings around the quiet pools instead of the bigger pool near the bar. It is much quieter... Read more
from Richmond, Virginia
Submitted on 18-07-2016
Cannot understand some of the negative reviews of this hotel. They must be from New York. The staff, from front desk to chambermaids were uniformly cheerful and helpful in all ways. The room was much larger than expected and kept spotlessly clean by the housekeeping staff. Furnishings were in good repair although there were some initial problems with the TV which were mainly caused by the hotel's switchover to digital reception and the growing pains associated with it. They fixed it witho... Read more
from
Submitted on 22-07-2016
Great location and beautiful grounds. The rooms are nice and clean and have a full size fridge! A little short staffed, but it was considered off season. The beach is beautiful and you can choose from several small pools around the resort.
from Hartford, Connecticut
Submitted on 22-07-2016
We just returned from a weeks stay and we loved the resort. We had a 2 bed suite which was perfect for our family of 5. The suites are large and very well equipped. Kitchen had large fridge, microwave, stove and plenty of other kitchen accessories. No complaints. The staff at the resort were lovely and friendly. The grounds are beautiful- the flowers and plants are incredible- just such a pretty setting. The beach is amazing! Always plenty of chairs and umbrellas. There are kayaks, paddle board... Read more
from
Submitted on 22-07-2016
I had been told this was a wonderful place to visit. Planned for two years to take my wife for our 25th, it could not have been better, the setting, the beach and the water was even better than we had hope for. Would not hesitate to go again.
from Waseca, Minnesota
Submitted on 23-07-2016
This was our 5th visit to Provo. We have stayed at the RWI each time. It has the basic amenities but for the money compared to the other resorts you can't beat it. Even the studios have a full fridge, sink, microwave, dishes, cutlery and a washer/dryer. All the staff are fantastic. Burtony, Mario and Markenson all remember us year after year and make us feel like family. Thank you gentleman!!! Jasmine at the front desk always helpful. We rented a car from Rent a buggy (Michael was awesome) an... Read more
from Dallas, Texas
Submitted on 25-07-2016
The rooms are individually owned condos. We traveled with two other couples and saw their rooms and all rooms are very nice and kept up to date. We had a two bedroom condo, and I was very pleased with it. Housekeeping did an excellent job keeping it clean and always responded quickly when asked for extra towels, soap, coffee, etc. The grounds were very nice and clean. Well-lit walking paths. Excellent landscaping. Lots of varieties of plants, trees, shrubs and flowers. Very tropical f... Read more
from
Submitted on 25-07-2016
The grounds are beautiful and well-kept. The onsite restaurant/bar is very good, though other excellent restaurants are not far away, just take a walk down the beach. Some things to know before picking your room are that the pool closest to the beach and next to the restaurant is always busy. There are always several people having a good time and a lot of live music. Everything shuts down at 10pm, but you probably don't want to have a room in buildings 2 or 3 if you need to get to bed early.... Read more
from Pittsburgh, Pennsylvania
Submitted on 26-07-2016
The Royal West Indies has it all! Great rooms, wonderful grounds, the best beach, and restaurant. We have stayed in other places in Provo and every time we say "why" and spend most of our time there. I like to try new places but The Pelican Bar is the BEST! They have the most friendly and engaging staff. We are committed to the Royal West Indies from now on!
from Maple, Canada
Submitted on 26-07-2016
My DH and I stayed here 2 weeks in July. This was our 3rd consecutive year staying in Provo. A very warm welcome upon arrival from staff and we were offered complimentary fruit punch. Our bags were brought to our room #421, 2nd level. We booked a botanical 1 bedroom and we were told we were upgraded to ocean view. This was a joke because honestly I couldn't see the ocean for all the trees! We didn't mind our view at all, but if we had paid for, and were expecting an ocean view we may have been d... Read more
from Colorado
Submitted on 26-07-2016
Stayed here for three nights while visiting Turks & Caicos. Big, well-appointed rooms with a full kitchen, good wifi, movie/book library in the lobby. Located on the beach at Grace Bay. Best to get a rental car as it is not really walking distance to anything other than the beach. Good value (if there is such a thing) in Providenciales. Would definitely stay here again.
from Washington DC, District of Columbia
Submitted on 28-07-2016
RWI has everything you need. Contrary to other reviews, we had a smooth check-in, excellent customer service from the front desk, reservations, guards, grounds keeper, housekeeper, restaurant staff, beach staff and porters. The staff was attentive, friendly and helpful. I got the ground floor oceanfront room I requested for since I had a disability. I was even given a complimentary wheelchair. Our room was spacious and kept clean. One day I decided to rest most of the day inside my room & I got ... Read more
from Atlanta, Georgia
Submitted on 30-07-2016
We were so impressed with this resort during our seven day stay. The grounds are truly a botanical garden. It is so well kept. Our room was upgraded from a studio to a one bedroom. The size was tremendous. It had a complete full kitchen with stove, oven, dishwasher, full size fridg, coffee maker, toaster and microwave. All cooking pots, pans, dishes, utensils etc.There was a washer and dryer in the room as well. Lovely granite counter tops, great a/c and comfortable bed. We slept very well. Nic... Read more
from New york
Submitted on 30-07-2016
The RWI resort was great. The beach was absolutely some of the nicest sand and calmest clear aqua colored water. There was plenty of water sports but no waves. Towel service, pools, scenery and staff were all great. The poolside food was expensive but good. Kids had a great time both poolside and on the beach. We rented a car which was a good move. The island is small but this allowed us to stock our kitchenette with cereal and drinks. We made dinner a few nights also. Would stay here a... Read more
from Dallas, Texas
Submitted on 31-07-2016
Fantastic 12 mile clean white sandy beach; Grace Bay!! Perfect beach for a morning and midday speed walk. Plenty of comfortable beach chairs and umbrellas. Not overcrowded!! Staff are friendly and helpful; service always with a smile :-) Great 2-4-1 evening cocktail specials and the food delish!! I'll be back without a doubt!!
from San Francisco, California
Submitted on 01-08-2016
I stayed at the RWI for a week in June and had a wonderful relaxing vacation, which was exactly what I needed. The grounds are beautifully landscaped and maintained, the staff was friendly and welcoming (loved the cool fruit punch received at check-in). I stayed in a beachfront studio with stunning views and easy access to the beach. The studio had a kitchenette, which was handy and allowed for easy iced coffees in the morning, easy access to replenish cold drinks for the beach, and light din... Read more
from Fanwood, New Jersey
Submitted on 05-08-2016
My stay at the Royal West Indies Resort was everything that I needed it to be and what I read it would be. The resort was well maintained both the grounds and the accommodations, the staff was friendly and helpful and the food at the Pelican Bay Restaurant was better than just alright. This was a getaway for two very hard working woman that was strictly booked for rest and relaxation. Everyday was spent at the beach at the "quiet pool". We ate on premises at the restaurant as well as cooked so... Read more
from Littleton, Colorado
Submitted on 06-08-2016
First time visit to the Turks and this resort is fantastic! Loved having the kitchen to make our own food, nice deck that overlooks the pool area. Resort is right on the beach, clean, with very nice staff! Would highly recommend staying here and will definitely go back!
from Daytona Beach, Florida
Submitted on 11-08-2016
This is our favorite resort in Grace Bay,Provodenciales. The white sand beach, ocean and resort grounds are breathtaking. The two pools are well located and are refreshing.Our rooms have been clean and comfortable. We especially love the balcony and the ocean front view room. The restaurant on site has delicious food and there are other restaurants within easy walking distance.We found the staff to be friendly and helpful.
from Oxford, Michigan
Submitted on 11-08-2016
Picked RWI over Sands as a cost savings. The amenities offered here are average as are the pools. the grounds are totally gorgeous! would have been nice to have the lovely patio screened in. all in all we were just happy to be in TCI
from New York City, New York
Submitted on 12-08-2016
Grace Bay was by far the nicest beach I have ever been on and I've been to various beaches throughout the Western and Eastern hemisphere. The water is crystal clear, calm and warm. I went from the end of July to early August and the resort never felt too crowded. We were always able to find lounge chairs and umbrellas. The one time we couldn't find an open spot, a staff member immediately set up a station for us. In general, the staff was very nice and accommodating. Three of us stayed in a 1 ... Read more
from New York City, New York
Submitted on 13-08-2016
This was my first trip to Turks & Caicos. Provo (what locals call the island of Providenciales) is the most popular destination of the chain. I needed a break from the hustle of NYC life and found package which featured this resort. The Room The rooms are spacious and have either a balcony or porch. Every room has a kitchenette with a fill size refrigerator, sink, coffee maker, microwave and dishes/utensils. There's a supermarket about a 20 minute walk from the resort. We bought food and saved... Read more
from
Submitted on 13-08-2016
Have stayed here twice and have not been disappointed. Immaculate grounds keeping, friendly staff, and comfortable rooms. We stayed in one of the second level ocean front rooms this time and the view never got old. Eddy, one of the Pool/Beach staff was fantastic! He was able to accommodate every request we had for anything on the beach....Hobie Cat, kayak, paddle board, towels..... whatever we wanted. See my review for the onsite restaurant. Not as impressed with it.
from Whitby, Canada
Submitted on 15-08-2016
My husband & I booked the Royal West Indies for our 20th Anniversary get away and could not be happier with our choice! From check in to our beautiful 1 bedroom condo with champagne waiting (Thank-you RWI!!) to the grounds, beach and staff, everything was AMAZING! We had read a few of the common complaints on tripadvisor, but have to say, if you can find a reason to complain about this resort, your expectations are completely unrealistic! Staff was never anything but friendly and helpful. ... Read more
from Ontario Canada
Submitted on 16-08-2016
This was our first visit to Turks and Caicos. Beautiful ocean water and beach. Our studio room was very comfortable but we missed having a stovetop to cook a meal. The grounds were beautiful and well looked after. Wish there had been a shuttle bus to take us to the grocery store or restaurants . There was not much to do in the evenings. It would be nice to have some island music and some entertainment. Would recommend the resort but would rent a car to see more of the island.
from New York City, New York
Submitted on 30-08-2016
Lovely resort on beautiful Grace Bay Beach. The location is ideal as you are within walking distance of the casino and a few restaurants down the road. My only negative is that the restaurant on site is so so and the menu isn't very large so you get sick of the same things for lunch after a few days, but not far from other resorts to visit their restaurants. Very beautiful and I think we will be back again in the future as the accommodations were lovely and the beach is amazing.
from Los Angeles, California
Submitted on 31-08-2016
Stayed four nights here in a studio overlooking the "quiet pool" from Building 6. This building is the furthest from the beach, but perhaps this is a good thing as some people have complained about the noise at night from neighboring Club Med. Overall, the place is very nice and well-maintained. Clean room with very large balcony with table and chairs to enjoy a drink or snack. The place would get 5 stars except our first impressions were not particularly positive. The lobby staff seemed borde... Read more
from Gambrills, Maryland
Submitted on 06-09-2016
It was a four night trip to Providentiales which was booked from Jet Blue Getaway Vacations. From Baltimore on an Airbus 320 to Fort Lauderdale, we were pleasantly surprised at the standard seat room. From Fort Lauderdale, an Embraer 190 was our designated equipment. our sub-compact rental from Budget was sufficient for our travels to RWI Suites, shopping and restaurants. Check-in was seamless. We purchased a Botanical studio which had a King size bed and kitchenette-totally sufficient for our ... Read more
from Fort Lauderdale, Florida
Submitted on 08-09-2016
RWI is an exceptional value for the location, hospitality and price. The staff were so friendly and kind . My boyfriend even received a special treat in our room when I told them it was his birthday. Its right on Grace Bay with spectacular ocean views. No reason to stay anywhere else again unless you want to pay triple the price for no reason at all. We will be back soon, Thank you for a great stay!
from
Submitted on 08-09-2016
I liked it. The hotel is situated at the east end of grace bay. It's about 1 mile from the "town" (shopping/restaurants). We rented a car, but I'm not sure it would have been necessary - not for the whole trip. But it was fun to explore northwest and other areas. TCI is a sleepy island for sure.... Beach, snorkel, pool, drink, repeat... There is not a ton of shopping mostly all the same carribean island "junk". The beach was incredible. White sand, clear water, 6 days of sun. It was gre... Read more
from
Submitted on 12-09-2016
As with many things in Turks & Caicos, there are steep prices but the white sand beaches and clear water are the main attractions. When you pay a lot & go to an island like TCI, I do have an expectation of good service / "above average". Arrival: Upon arrival at Royal West Indies, I was first I told that they didn't have a reservation for me; then they said I was expected three days earlier....then only after producing a paper copy of my itinerary, they informed me that my room wasn't availab... Read more
from
Submitted on 15-09-2016
Had a wonderful experience with Onecia at the front desk. She was very kind and friendly. Our ocean view room was very nice. Beach was gorgeous. Grounds were well kept. We loved the rooms. Full fridge, balcony & nice bathroom. We were very happy.
from Charlotte, North Carolina
Submitted on 16-09-2016
I??m rating RWI only a 3 stars due to poor customer service, otherwise I??d easily give them a 5 stars. Please understand we had a wonderful time and RWI is beautiful, very clean and very well maintained, however a majority of their employees could care less about the guests. Again, it??s not ALL the employees, but a majority of them, and especially the front Lobby staff. I believe this poor attitude exists here at RWI, as this development is not a resort, but yet a condominium type of commu... Read more
from
Submitted on 17-09-2016
As a solo female traveler looking to get away from work and everything else I chose to come to RWI. I honestly did not find the staff rude in anyway, we also have to understand that different cultures may come across differently that was we are used to....but based on other reviews some people don't get that. Anyway, I spent a great weekend here. Transfers from the airport are 40 us each way, I opted to rent a car as it cost me 80 for the weekend and at least it would give me the freedom to go w... Read more
from
Submitted on 18-09-2016
We thoroughly enjoyed our trip to RWI on TCI and I'm already planning our next trip. the staff are extremely helpful and accommodating and somehow know who you are and what you like. We had a waiter designated to us for meals and he was extremely attentive and knew what we wanted almost before we ordered. I was there for my birthday and he surprised me with a birthday dessert and song which was very cool! In the mornings we would get up to reserve seats for the beach and the staff always too... Read more
from Arlington, Virginia
Submitted on 21-09-2016
Nice room in the front building closest to the ocean. Would have liked to not be ground floor for a better view, but it was lovely. Small kitchen with fridge and conveniently a small laundry in the room. The onsite restaurant and bar is great!!
from Charlotte
Submitted on 25-09-2016
Facility is very plush with a nice beach. Studio room was sold as ocean-view but I've attached the view out of the room. When I complained I was told that if you can see blue then it is ocean view. Great A/C and the mini-kitchen was nice. Used washer dryer once and it ruined two bathing suites so you may want to run each with a towel or something to makes sure you don't pick up stains. Wireless was good too. Front office not very friendly. Restaurant/bar was hit or miss as far as service.
from Orlando, Florida
Submitted on 26-09-2016
Check in was 3pm, but we arrived around 1:30pm and our room wasn't ready, which I thought was ridiculous. They suggested we go to the restaurant or bar until it's ready-- I didn't really feel like doing that, so we sat in lobby. (which is very small) They had it ready around 2pm, which is better than the 3pm check in. Check out is 11am (-normal-which I hate) but we checked out around 12pm b/c we spent our last morning on beach and pool. Restaurant staff NOT too friendly at first--ants were al... Read more
from
Submitted on 02-10-2016
Will definitely go back, just not to the Restaurant (overpriced mediocre food, $32 for 2 scallops cut in half with not very fresh, nor tasty salad)! The resort is nice, very clean, nicely landscaped. The bar is good. The beach is beautiful with comfortable chaises. I heard that the resort can get loud in the busy season. It was very relaxing and calm in May.
from
Submitted on 06-10-2016
This resort is an excellent choice. The staff are welcoming and helpful 24/7, a shout out to the girls the the desk, Love you guys!!! Gave me great reccomendations on where to go, restaurants, shopping, even medical clinic when I was hit by an unexpected cold ?? The rest of the staff are wonderful too. My a/c decided to go south on my last night, they came in at the wee hrs and fixed the prob!! Bravo!!!! They kept us up to date with reports tracking hurricane Matthew and did whatever necessar... Read more
from New Jersey
Submitted on 08-10-2016
Nice hotel but only have really 10 rooms with a view You must get building 1 second or third floor. Pools are nice and resort is on Grace Bay. Rooms are clean with little kitchenette. Wasnt happy thats theres no food or drink service at the pool or beach. More off a boutique hotel than a resort. They have no gift shop to buy anything but not far from the stores. Only have one decent restaurant and bar. We hada good time but ate out.
from Kampala, Uganda
Submitted on 10-10-2016
We arrived at Provo with low expectations. We were brought to our room on arrival. And i was shocked.. it is really nice spacious room with nice furniture, all appliances. Lots of towels, coffee and tea. We had a ball. Fantastic place.
from
Submitted on 13-10-2016
I really enjoyed my stay at the Royal West Indies resort. They have a beautiful beachfront of powder white sand and rows of chairs and a few water activities to enjoy. The rooms are spacious with beautiful garden views and lots of character. One of the things I enjoyed most was that in the lobby, there is a book station where you can leave books, borrow books or even take one with you for your travels. It is such a nice touch and a clever idea. You can also rent bikes to tour nearby Grace Bay. M... Read more
from Toronto, Ontario
Submitted on 18-10-2016
Well, we could not exactly see the water from our suite! If you want to see the ocean, you had better get a beachfront room. Our maids did a really good job but the TV was on the fritz for most of the week, both of them! We were told they would be fixed but nothing happened, even the week of the problems in France this past summer! I was really angry about that and they would do nothing. Also, the air conditioner needed repair while we were there because it was so noisy. The pools were too... Read more
from Boston, Massachusetts
Submitted on 18-10-2016
I booked a 6 night stay and the hotel charged me the entire stay upfront on my credit card (over three months in advance) and then wouldn't let me change my reservation to 4 nights from 6. They said that I'd have to still pay the $1,330 for the two nights if I left early. And I was asking to amend my reservation 6 weeks in advance!!!! They were completely unaccommodating despite me paying thousands to stay there. I haven't even checked in yet and I'm already disappointed in the fact I book... Read more
from Toronto, Canada
Submitted on 19-10-2016
We got a ocean view room, the room was located at the first floor. The view was incredible. The resort has free bikes for renting but there is 2 hour limit. Very helpful front desk which can help you book trips and taxis. Very tasty welcome drink. :) Two swimming pool, one is within the quiet zone. Room facilities were good, great air condition, which was super quiet. The only problem was the drain in our bathtub was blocked. Restaurant and bar in the resorts were great as well.
from Connecticut, USA
Submitted on 19-10-2016
As a fellow trip advisor member, I truly value honest, thorough reviews. i read many, many reviews when planning a trip and say thank you for taking the time to read mine. I want to be as candid as possible in this review for RWI. I hope people take what I write seriously and chose to consider a different option for hotel stay while traveling to TCI. Overall this "resort" is decent. I don't think I would ever stay here again if and when I return to TCI. It was a terrible introduction to what... Read more
from Ontario, Canada
Submitted on 20-10-2016
My husband and I always stay at the Royal West Indies when we go to TCI. Since we don't really remain in our room for very long, we stay in a studio which is more than sufficient. The resort is extremely well maintained, all rooms have a small kitchenette equipped with everything required to make your meals (no oven though) but who has time to cook while on vacation. We make ourselves breakfast and off we go for the day. The grounds are meticulous and the plants/flowers, etc. are amazing. T... Read more
from Colonia, New Jersey
Submitted on 21-10-2016
Let me begin by saying we have stayed here on one of our first trips to Provo many years ago. We have returned to the island about 20 times. It was one of my husbands favorite places-quiet, good restaurant, friendly staff, so for our 40th anniversary we wanted to return. We booked through Travelocity (another mistake) for 7 nights. The room was nice and very clean. The bellboy was very friendly and helpful. The grounds need attention, and the restaurant isn't what it used to be. After the fi... Read more
from Cleveland, Ohio
Submitted on 22-10-2016
My husband and I came here in July. The hotel is a bit of a drive from the airport, we took a taxi and I believe it was $50 for us both. The hotel is very nice and clean. The rooms are clean and modern, ours had a small kitchenette with fridge, sink, and microwave. There are two pools, one was located right by our room which was the "quiet" pool. The other was more by the beach and by the restaurant. The food at the restaurant is OK, nothing spectacular. The beach is the most beautiful water I'v... Read more
from San Antonio, Texas
Submitted on 24-10-2016
I want to start by saying my husband and I don't require much to be happy. No luxuries, no exceptional settings (though its always nice!)...for us it is a genuine human interaction and human experience just as much as a gorgeous backdrop that really make an holiday special. It pains me to write anything but stellar/glowing reviews, but I want to be very transparent about our time at RWI. We really wanted to love our experience with RWI, but it came up quite short for us. For really valuing cus... Read more
from
Submitted on 24-10-2016
When I planned our Turks and Caicos trip, I was beyond thrilled because of all the positive things I had heard about Grace Bay. Unfortunately, the week we visited, the aftermath of Hurricane Joachim left Grace Bay super dangerous to swim in. The waves were about 9 feet tall and were constantly knocking people off their feet. The sun was barely out and there was absolutely nothing to do at the resort. To be honest, the best thing about our trip was the lovely staff at the Pelican Bay restauran... Read more
from Philadelphia, Pennsylvania
Submitted on 25-10-2016
there web site said the 1 bedroom ocean view NOT if you move maybe right and left and look between the palm trees and growth maybe yell see water maybe !!! beside that very nice place staff was very nice,they also kept the beaches very clean, what can i say we had a great time and would go back again
from Nova Gorica, Slovenia
Submitted on 25-10-2016
Nice resort. Bin here for first time now and i like it. Good location ,nice beach ,good service. I have a small studio room and was ok and clean. Small kitchen and large terace with wiev on a pool. Restaurant inside is ok for breakfast , but for lunch or dinner i always get on other places. Specialy i like the location , near golf ,center ,supermarket etc. See you next time. Bye
from
Submitted on 31-10-2016
The resort itself is beautiful and very clean. The beach is spectacular and pools are really nice. Perfect romantic spot for our 20th anniversary. If it weren't for the staff I would be giving this place a 5. The front staff was ok, they weren't rude but didn't go out of their way to make you feel welcome or to be helpful, which honestly is ok with me. The restaurant/bar staff on the other hand was really bad. We sat at the not crowded bar for 20 min before getting acknowledged, couldn't get a 2... Read more
from Boston
Submitted on 01-11-2016
We had an excellent experience at RWI, in large part due to the friendly and helpful staff. They helped make a special birthday vacation special, and we found the bartenders at Pelican Bay to be very fun, and the food was quite good also. The property itself is well maintained and nicely landscaped. The beach is gorgeous, and we found plenty of chairs and umbrellas when we went to the beach. We would definitely return to RWI.
from
Submitted on 02-11-2016
Stayed at a friend's studio condo. This resort is a condotel. Very clean and well kept. Grounds and facilities are excellent. Guests and owners are very friendly and engaging. Did not have a bad meal in any of the restaurants we visited. Truly a beautiful island. Can't wait to come back.
from Valparaiso, Indiana
Submitted on 03-11-2016
We returned from the resort yesterday. From check in to check out the employees were friendly and helpful. We especially enjoyed the bar staff. The entire resort is gorgeous and restful. Our room was on the first level of Building 7. It was so nice to take a few steps and be in the quiet pool. Many of the guests were actual owners who were there for the annual meeting. They gave us many great tips on where to eat, etc. A piece of advice I would give is to bring basic staple items with yo... Read more
from Northborough, Massachusetts
Submitted on 03-11-2016
Visited end of September first week of October 2016. Second visit this year ...love this island a drink love this resort .everything you need is here. Best beach..best spot in regards to location of restaurants grocery store and shops . I always get a rental from sixt rental from the airport ...love having a fridge for snacks water and cold beer .washer a drink dryer is amazing so I don't have to pack alot and I can pack for home with clean clothes. The staff is pleasant ..I was solo for a few... Read more
from Atlanta, GA
Submitted on 03-11-2016
I just returned from a 5-night stay with my sis at RWI. We were very pleased! Our studio botanical-view room was very clean, comfortable and safe. The grounds and pools were beautiful. All staff that we encountered were friendly and helpful. The resort is very centrally located so it's easy to access off-site restaurants and shopping by walking or the free bikes that RWI offer. We found that the mini washer and dryer combo was very convenient. This stay was my fifth vacation on Grace Bay...my f... Read more
from Michigan
Submitted on 10-11-2016
Stayed at RWI thru VRBO . Beautiful small hotel with beautiful landscaping. All the staff we had contact with were very friendly and helpful. Guests very friendly too. We met a lot of people from all over the world. Happy hour everyday between 5-7. Nice little restaurant on site. Hotel is located toward the row of hotels, quiet and laid back atmosphere. Not a place to go if you need activities 24/7. Just a great place to relax. Headed back in May for another restful week. Beach is ama... Read more
from Alma, Quebec, Canada
Submitted on 11-11-2016
Nice place to reenergize you mind and body, close of lot restaurant.... best somewhere cafe !) very good.... nice for kite at long bay Beach.... dive as well I recommend this place if you looking forward a good roam and mattress, very clean and relaxing ... amazing
from
Submitted on 12-11-2016
This hotel is very good! There is a kitchen with crockery. For me the most special thing inside the room was the washing machine and the soap was free and there was a tumble-drier. There are 2 pools, one is a quiet zone, perfect to relax. Only the beach staff was terrible - they didnt help us. All the receptionists are great and helpful. The wifi is not good.The parking is free. There is bike for guest. There is supermarket near and some stores. I had a wonderful time and want to back again!!
from Crete
Submitted on 14-11-2016
We were at the Royal West Indies Resort for a dive trip. My husband dives, I do not. Resort is in a great locale for walking to restaurants and shops. The beach is fabulous with the most beautiful color of water. Best that we've been to in the Caribbean! We've been to several. We had a one bedroom with a full kitchen and living room. Absolutely lovely! The food in the restaurant was great although a little pricey. Not surprising in the islands. The only negative we had was that some of the... Read more
from
Submitted on 14-11-2016
The beaches and water are gorgeous!! We went horseback riding in the ocean and on a snorkeling tour it was beautiful and fun!! The cost of food and souvenirs was expensive but all the food we had at all the restaurants was great with the exception of hemmingways it was okay. But this is a beautiful place.
from New York
Submitted on 15-11-2016
Spent a week at RWI. Nice condo. Ocean view, large balcony, kitchenette, washer & dryer. Made breakfast and lunch in the room. Ventured out for dinner. Rented a car at the airport. Happy we did. Free parking on site. The resort & our room were very clean. (Furniture could use updating) Nice staff. Good restaurant on the property, happy hour everyday. Beautiful well kept gardens. Small Casino next door. Had fun there. Very relaxing vacation. Loved every minute, was like a week in paradise.
from Weare, New Hampshire, United States
Submitted on 19-11-2016
Very disappointed in our stay this time. It was our 5th visit and much as I love Grace Bay, we will most likely look for other lodgings. Service offered and price charged were not equal. Two breakfasts of eggs, soggy toast, and blah coffee cost us $45. While the conch fritters were great for a lunch snack, waiting 45 minutes for them was not ... perhaps they were hoping I would spend another $10 for a glass of beer. Internet access was horrible, ended up needing to check in at the airport becau... Read more
from Hamptonville, NC
Submitted on 24-11-2016
Spent a weekend here before going over to Salt Cay. The grounds are beautiful and the beach is paradise. Ate at Pelican (resort restaurant) the first night, drinks and food were great. Fresh catch was red snapper. Pools are clean and quiet. Room was clean and comfortable. Loved the in room laundry access. Staff was helpful and friendly. WIFI access in room, restaurant and beach.
from Miramar, Florida
Submitted on 26-11-2016
Lovely resort, Ocean view with a balcony. Helpful and friendly staff. Various restaurants and a grocery close by. We thoroughly enjoyed our stay. Thank you KangoTravel for your assistance with my itinerary.
from Chicago, Illinois
Submitted on 28-11-2016
I just came back from a one-week trip dive trip in Turks & Caicos. I was part of large group of 28 people, most being divers. The Royal West Indies Resort is absolutely beautiful, albeit pricey. The beach is wonderful and the diving was spectacular! From my understanding, the restaurant at the site is not part of the resort; however, you can charge everything to your room. The food was good (again very pricey), but the service was quite slow. A few of us were literally falling asleep jus... Read more
from
Submitted on 30-11-2016
This hotel was great!...very clean and service was good!..great views from room of the beach... we had ocean view room...heard the restaurant was good... we did not eat there because there were so many great places to eat close by the hotel..the island is very safe and people are friendly and speak English and accept U.S dollars everywhere.... this is one of the best places we have ever visited... the water was so sick!!... never seen that many different shades of blue!!.... Also if you book any... Read more
from new york
Submitted on 01-12-2016
We stayed in the hotel a week from 11/19. The resort is really beautiful. The grounds were very nice and clean. Well-lit walking paths. Excellent landscaping. Lots of varieties of plants, trees, shrubs and flowers. Very tropical feel and offered lots of privacy around the grounds. The room was very clean The beach is beautiful! Very clean and well kept. They offer lots of chairs and umbrellas. The only thing missing was bar service on the beach. If you want a glass of water or drink, you have t... Read more
from
Submitted on 01-12-2016
Spent 2 weeks at Royal West Indies. Nice spacious room. Loved the large balcony. Kitchenette, washer & dryer were really handy. Grounds are gorgeous. Bought food at nearby Graceway Gormet gorcery mart about 15 minutes walk. Made breakfast and lunch in the room. Rented a Car. Ventured out for dinner quite a bit. Lots of other really good restaurants. Dining is great everywhere. The resort & our room were very clean and quiet. Great friendly staff. Good restaurant on the property. "Quiet" p... Read more
from Jacksonville, Florida
Submitted on 02-12-2016
This hotel was great. There were always plenty of chairs available at the beach, the rooms were very clean and the beds were super comfortable. All of the staff were very helpful and friendly during our stay. I also appreciated that the pool closest to the center of hotel, and next to our room, was designated as a "quiet pool" so we didn't have to worry about noise. The hotel also offers bikes that you can down the street to the grocery store which was great when I didn't want to take my rental ... Read more
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