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Surban Hotel - Special Class

Kayseri, Turkey (ASR)

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Based on 198 reviews
Room & Rates
Single Room

Single Room

1 bed
161 sq feet (15 sq meters)

Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Phone; free cribs/infant beds available on request
Comfort - Daily housekeeping
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Standard Room, 1 Double or 2 Single Beds

Standard Room, 1 Double or 2 Single Beds

1 double bed or 2 twin beds
129 sq feet (12 sq meters)

Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Phone; free cribs/infant beds available on request
Comfort - Daily housekeeping
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Triple Room

Triple Room

1 double bed or 1 single bed
Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Phone; free cribs/infant beds available on request
Comfort - Daily housekeeping
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Deluxe Double Room

Deluxe Double Room

1 double bed
161 sq feet (15 sq meters)

Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe and phone; free cribs/infant beds available on request
Comfort - Daily housekeeping
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Deluxe Double Room, Jetted Tub

Deluxe Double Room, Jetted Tub

1 double bed
215 sq feet (20 sq meters)

Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Bathroom - Private bathroom, jetted bathtub
Practical - Safe and phone; free cribs/infant beds available on request
Comfort - Daily housekeeping
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Surban Hotel - Special Class
Yunak Mah. P.K. 55, Urgup, Turkey 50400

Rooms
Make yourself at home in one of the 31 guestrooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this Art Deco hotel include a television in a common area and tour/ticket assistance.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a computer station, and dry cleaning/laundry services. Planning an event in Urgup? This hotel has facilities measuring 1614 square feet (150 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.

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National Rating
Official Turkey Classification provided by Turkey Ministry of Tourism
Turkey Ministry of Tourism assigns an official classification for accommodations in Turkey. This Hotel property is awarded the following classification: Special Class.

Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 40 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Dry Cleaning Service
  • Free Breakfast
  • Lounge/Bar
  • Multilingual Staff
  • Shuttle To Airport (surcharge)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 198 reviews
from Sydney
Submitted on 15-10-2015
I checked in late and left early so didnt spend much time in the hotel but my room was spectacular. I was on my own but it was a massive room with everything you could wish for beautiful big bathroom, comfy bed, loads of beautiful Turkish rugs on the floor and all in a cave location! The dining setting was great as well although I didnt eat anything at the hotel. Tours could be easily arranged and the owners were super friendly and helpful. I would highly recommend this hotel if you are planning... Read more
from Tel Aviv, Israel
Submitted on 19-10-2015
The owner of the hotel arranged for a free airport shuttle for us from kayseri airport. There was a slight hiccup and they got the wrong flight. No matter, a few phonecalls later we were put on a mini van and bundled to Urgup. The hotel is up the hill from Urgup central. The hotel has a lovely garden with tortoises and birds. We were put in the king suite which is about 50 meters away from the main hotel building through an uphill cobbled street. The cave room was huge and had a little sittin... Read more
from Gurgaon, India
Submitted on 29-10-2015
there are very few places we visit where the surroundings itself are an out of the world experience! cappadoccia is exactly one of those. the owner of this hotel goes the extra mile to make your stay comfortable!
from Denver, Colorado
Submitted on 16-01-2016
We had a pleasant stay here with a clean, comfortable room in a "cave" style room. Our room was quite large (we got a big suite as it was our honeymoon) and a separate "tv room" which was even more into the cave. The bathroom was spacious with a big shower and copper bath tin (you find them at Turkish baths to bath yourself) and the basic toiletries - shampoo, lotion, etc and fluffy white robes. In the morning, the view was breathtaking. Walking around the well-maintained grounds was lovely. Th... Read more
from Cheshire, United Kingdom
Submitted on 20-04-2016
A stunning cave hotel in Urgup with rooms tastefully furnished in local handicrafts. The restaurant serves excellent local food and has an extensive menu at both breakfast and dinner. the staff are friendly and professional and trips in and around Cappadocia can be arranged on request.
from Lubbock, TX.
Submitted on 26-05-2016
We visited Cappadocia over a year ago and stayed at the DoubleTree by Hilton Hotel in Avanos. As with the large chains it was comfortable, but with the multitude of buses coming in to unload the tourists, it became a quick lesson in staying there. Breakfast was like watching locusts devour everything. We had to get our own refills on coffee. It was even a bit embarrassing. This time we decided to stay at one of the local hotels instead and it was a wise choice. The Selcuklu Evi was one m... Read more
from Hamilton, New Zealand
Submitted on 15-06-2016
This is a fascinating and romantic hotel. Like many of the Urgup boutique hotels, it was a derelict stone house until its recent renovation. It is partly built into the hill behind, hence the title 'cave hotel' (nothing to do with cave men!), around a courtyard garden, complete with rose bushes, private nooks, several cats -- and two pet tortoises. Our room, or rather suite, consisted of a bedroom, partly built into the hillside; a sitting room with large Turkish divan, satellite TV, and ref... Read more
from
Submitted on 14-07-2016
This is one of the finest hotel speacly management is one of the top quality and Mr Ibrahim is working very hard to manège this chain I am recommending every one to stay hear atmosphere is excellent quality of food is great complete team work I am giving them 5 out of 5
from Doha
Submitted on 19-07-2016
Over priced, staff unprofessional and over bearing, hotel run by a family who stays there and keep an eye on you which is quite uncomfortable. Cleaning staff is rude. One of a guy (appears to be security/room service) was extremely rude. He snubbed my 6 years old son for moving a chair in breakfast room. Breakfast options are less for the price, bread finished and they refused to replenish. Beds were uncomfortable. Wifi was excellent.
from Morrinsville, New Zealand
Submitted on 21-07-2016
An wonderful hotel to stay at. The owner Mr Halil is a fantastic host who made you fell welcome. The Hotel is very close to resturants and a vineyard. A visit to Mr Halils carpet factory and shop is well worth the experience. I would stay there again.
from Cape Town Central, South Africa
Submitted on 24-07-2016
Fantastic hospitality, delicious food and friendly hosts, with great advise and help for special days in a warm and friendly environment. Thank you Halil and Staff for a memorable holiday, will definitely come back with my family. Warm Regards Genee
from Bellingham, Washington
Submitted on 27-07-2016
I have stayed twice here and each time has been wonderful. I have old connections to Urgup as I was an exchange student there in the '70's and my sister related to Halil. I love the comfort and beauty of the staff, the food is delicious, the staff excellent and attentive and the rooms are outfitted with actual Turkish linens and spectacular rugs. I have also purchased rugs on three occasions from him and he has been wonderful, honest and patient as I chose. Thank you, Halil and staff for suc... Read more
from Al Muharraq, Bahrain
Submitted on 29-07-2016
Excellent hotel in cappadocia with very good location and well designed with cosy and frindely atmosphere. Good for all couples, small family and big family. Hotel arrange city tour for attractions in cappadocia and also a range a marvellous air balloon trip with magnificent views for shooting. Interested in hand made carpets, cappadocia is the right place.
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