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Hilton Istanbul Bomonti Hotel and Conference Center

Istanbul, Turkey (IST)

Hotel + Flight from
WAS
Based on 1676 reviews
Be pampered!
Room & Rates
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Hilton Istanbul Bomonti Hotel and Conference Center
Silahsor St 42 Bomonti-sisli<br/>Hakki Yeten Caddesi Selenium Plaza, Istanbul, Turkey 34380

Hotel Features.
Hilton Istanbul Bomonti Hotel & Convention Centre's restaurant serves breakfast, lunch, and dinner. Room service is available. Recreational amenities include an outdoor pool, an indoor pool, and a 24-hour fitness facility. The property's full-service health spa has beauty services. This 5-star property has a 24-hour business center and offers small meeting rooms, secretarial services, and audiovisual equipment. This Istanbul property has 12000 square meters of event space consisting of conference/meeting rooms and a ballroom. Guest parking is complimentary. Additional property amenities include a coffee shop/café, tour/ticket assistance, and gift shops/newsstands. This is a smoke-free property. The hotel has two ballrooms Grand Ballroom and Crystal Ballroom.

Guestrooms.
840 guestrooms at Hilton Istanbul Bomonti Hotel & Convention Centre feature MP3 docking stations and minibars. Beds come with signature bedding. Furnishings include desks and ergonomic chairs. Kitchenettes include coffee/tea makers. Bathrooms feature separate bathtubs and showers with handheld showerheads. They also offer complimentary toiletries and hair dryers. Wireless Internet access is available for a surcharge. In addition to complimentary newspapers and safes, guestrooms offer direct-dial phones with voice mail. Flat-screen televisions have cable channels and pay movies. Blackout drapes/curtains, irons/ironing boards, and clock radios are also provided. Guests may request hypo-allergenic bedding and wake-up calls. A nightly turndown service is offered and housekeeping is available daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, eforea spa.

Satisfy your appetite at a coffee shop/café serving guests of Hilton Istanbul Bomonti Hotel & Convention Centre.


An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness facility.

The preferred airport for Hilton Istanbul Bomonti Hotel & Convention Centre is Istanbul (IST-Ataturk Intl.) - 16.2 km / 10.1 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.



Notifications:

  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

 


Based on 1676 reviews
from
Submitted on 31-05-2016
I stayed at this hotel between May 22-27, 2016. Although in the first 3 days the hotel was very crowded because of 2 important intl conferences but it is convinient and clean. The staff are polite and nice. I want to tank Mr. Yousof Aydin a very nice, helpful and professinal staff at the enterance. The gym and pools are excellent. The breakfast includes differnt and various cuisines.
from Washington DC, District of Columbia
Submitted on 31-05-2016
I just stayed at this hotel for a business conference which happened to be held at the same time as the first humanitarian summit in Istanbul. I was so impressed with the staff, the service and the amenities including the spa and fitness center at this hotel. The rooms are modern and quiet. You won't be disappointed with this property. If you have a conference or wedding to plan in Istanbul I highly recommend working with Nursu Ozgenc in the meetings and events department. She is an experienced... Read more
from
Submitted on 03-06-2016
Excellent Stay... The meeting facilities are good. Breakfast was very nice and satisfying. The ambiance of the hotel is beautiful... The location is also good and the outlets in bomontiada opposite to the hotel is also nice.
from Dubai, United Arab Emirates
Submitted on 06-06-2016
It was really great experience to stay at Hilton during my business trip. Great staff and great services offered during my stay. I do recommend this Hotel for both business and leisure. I have been upgraded to the upper floors with a great view, the breakfast was great, and the staff were really friendly and always smiling. The Spa also there is a great experience that everyone should try it.
from Anaheim Hills, CA
Submitted on 06-06-2016
Although I arrived late (1:15 a.m.) the front desk staff provided perfect check-in service. My Bomonti Hilton stay only got better each day. One of the very best, if not "the" best hotel experiences I have had in my many years of international business travel.
from Istanbul, Turkey
Submitted on 27-06-2016
I don't know how can explain but with one word bomonti is "amazing "Becuase I travele all of MENA region and this is best ,with staff ,food ,executive longe and view of bosphourus . everyone should visit this hotel
from Tehran
Submitted on 28-06-2016
This hotel has one of the most beautiful views of Istanbul city. Especially the 34th floor which is for breakfast. Rooms were so clean and staff were all so helpful and kind. Breakfast was ordinary not something especial but good quality.
from London
Submitted on 29-06-2016
Truly an exceptional hotel, the definition of hospitality. All staff were extremely helpful and facilities and food were first class. Will definitely stay again as it also in a great location for sightseeing if you enjoy walking. Thank you Hilton Bomonti for making a mother and daughter break extra special x
from Strasbourg, France
Submitted on 01-07-2016
I had a trip to istanbul in June. As a diamond member I'm traveling all over the world. The property is new and beautiful however there is an outstanding person at the executive desk and her name is Gizem. She is always smiling and very helpful and she loves her job. I had couple of questions and she gave me very good recommendations. Keep the good work Gizem
from London, United Kingdom
Submitted on 01-07-2016
This is a magnificent hotel, by far the best Hilton I've been to. The one drawback is that, for a tourist, it's a distance away from the tourist sights, but cabs are available from the hotel door, and are inexpensive. We were fortunate to book an Executive room on the 30th floor. The room was excellent, as befits a modern Hilton, but the views were outstanding. Having used Hiltons Executive Lounges before, I've found them a bit hit and miss. This one however was an absolute hit. On the 34th f... Read more
from Copenhagen, Denmark
Submitted on 02-07-2016
I like this hotel very much, the breakfast was fantastic, people who work here are nice and friendly. I feel like home and well taking care of by them. Security are good too, I feel safe here. And I can trust them. I sleep well and the room facilities was great!
from
Submitted on 03-07-2016
My partner and I travel around a lot, staying at numerous hilton hotels. This has to be one of the best in regards to the hotel, the staff and overall stay. We stayed here February 2016 in an executive room which was beautiful, spacious, bathroom was nicely sized. The executive loung was mind blowing, non stop food and drinks, heaps of space and staff were so accomodating. The staff were always there to refill your wine or see if you need anything. I found a small hair in my food and I just let ... Read more
from London, United Kingdom
Submitted on 04-07-2016
I would like to start by mentioning how accommodating the reception staff were. Everything we wanted has been granted during our stay. We're still here and will be moving to Hilton Conrad Bosphorus in the next coming days. The only bad thing about this hotel is that the location. It isn't ideal for people who wish to leave the hotel everyday for a city tour. Never the less, we still enjoyed our stay so the location can be a compromise for us. I would like to start by thanking EVERY ONE at the fr... Read more
from
Submitted on 04-07-2016
The hotel is nice but reception is not helpful. I lost one of my friends in the hotel and asked to check cameras but they didn't and we were looking for her for one and half hour. The location is awful and far from the Main Street. We had bad experience last night
from London, United Kingdom
Submitted on 05-07-2016
What a stunning hotel. From the moment you step into the gracious and huge lobby until the second you check out, wonderful levels of customer service. We had a room on one of the higher floors with a great city view. The room was spacious, well decorated with a fantastic bathroom. Some have complained about the location being a bit off the beaten track, but it's maximum 15 minutes walk to all the shopping and dining that Nisantasi has to offer and the Osmanybey Metro stop which gets you almost e... Read more
from London, United Kingdom
Submitted on 06-07-2016
Went on holiday and business trip from 11 till 20 June ... Hotel is beautifully seated in overcrowded Istanbul architecture...Spacious hall,tight security and an excellent welcome service by Bell boys ... Reception desk service totally UNPROFESSIONAL,confused, they dont know what they are doing....awful training and knowledge of basic reseption desk information and Hilton standards.. Room service very polite and helpful,they made our stay magic.. Aldo we had one accident with waiter but all was ... Read more
from Istanbul, Turkey
Submitted on 06-07-2016
pros: - Polite and helpful staff - Clean and suitable guest rooms - Great breakfast - Wonderful city view cons: - Limited choices for lunch and dinner at a terrible price - No tooth brush and tooth paste in the guest rooms
from Dubai, United Arab Emirates
Submitted on 09-07-2016
We flew To Istanbul the day there was a blast in Ataturk airport. We knew this before we got the boarding pass - I wanted to cancel my flight & hotels, I called the hotel and told them to hold the booking for an hour. We changed our minds & missed to inform the hotel, but to my surprise, when We landed and then called the hotel, they were still holding the booking & even kept the room I had pre-booked ready for an early check in at 10AM. We are glad we decided to go to Istanbul! The stay was me... Read more
from Dubai, United Arab Emirates
Submitted on 09-07-2016
Very new property unlike most of the old hotels in Istanbul. The support staffs are very friendly & supportive. All of them speak fluent english which is hard to see in many hotels in Turkey. Room is very spacious & ambience is too good. We paid for Bed & Breakfast but they also gave complementary executive lounge access for refreshments in evening. Wifi is decent. Top floors have very good view of Istanbul city. value for money. I will surely opt this hotel in future for conferences/meetings as... Read more
from tehran, Iran
Submitted on 10-07-2016
politely staff, respectful treat, excellent breakfast and other meal, free evening meal, good pool both indoor and outdoor, silence in hotel, big and beautiful area, far from noisy crowd but near to center
from Athens, Greece
Submitted on 11-07-2016
Excellent service, big spacious clean rooms, friendly and kind staff, nice view, good location, great sushi at top floor restaurant. Very good choice overall either for business or for couples- very good value for money option.
from tehran, Iran
Submitted on 11-07-2016
every thing is very good. clean & big room.nice spa.good breakfast.excellent wifi. our room was in 29 floor with sea view.it was so dream. just hotel location is far to metro.(a bout 15 minutes to osmanbey station)
from
Submitted on 11-07-2016
Hotel is near to Osman bay less than 10 mins by walk , few mins drive to Ortakoy. nice restaurants + bars 1 min walk (cross the street) helpful staff , concierge answers all your questions (with perfect English ) i would definitely come back
from Johannesburg
Submitted on 13-07-2016
Only spent 2 nights and this was the first time in Turkey. Found the hotel good value for money, great breakfasts, friendly hospitable staff and have available all the amenities one requires for a business stay. Tranquil and an easy to like and get comfortable with hotel. Would recommend it as an option for a business traveller.
from Shiraz, Iran
Submitted on 15-07-2016
Me and my family spent a week at the Hilton Istanbul Bomonti. Our rooms on the 18th floor were very comfortable in every way and we had a very beautiful view of the city. Wonderful interiors, great room service, swimming pool and excellent dining are some of the points worth mentioning about this hotel. I was impressed by all of the staff within the hotel; all of them were exceptionally nice and friendly and were able to speak English which was really important for me. I really appreciate Mr. Yu... Read more
from istanbul
Submitted on 17-07-2016
Rooms, lounge, breakfast everything was perfect. Service was great everybody smiles. I advice the pool area for tanning and swimming. Tastes are mafnificent. Very close to all main malls and restaurants.
from
Submitted on 18-07-2016
Very good n lovely place with friendly staff spacially house keepers i stayed there 7 nights and every thing was great .room was good clean with a quiet atmosphere and great view in higher floors but breakfast was normal Its a great hotel i suggest every one try it
from Hanau
Submitted on 18-07-2016
That Hotel is among the true great 5Star Hotels of the region. Great Club Lounge with awesome views of the city's skyline. Even breakfast up there was perfect no need to go down to the lobby. Lobby also perfect for meeting coffees, too. Gym and spa just fantastic. rooms super equipped with floor to ceiling windows and good views. If the location is fine for your needs and your budget allows for a splurge this is the pace to go. Especially with prices in Istanbul being down behind obvious and sad... Read more
from London, United Kingdom
Submitted on 18-07-2016
This is the second time we visited the Hilton Bomonti. On our first trip there were 2 adults, 1 teenager and 2 children and on the second we were a mixture of adults, teenagers and children. We had an absolutely fantastic stay. Prior to our first visit I really researched the reviews before booking and understand the importance of reviews. The reviews are excellent and I agree with them. We were a little worried regarding security but we knew that the hotel security was excellent. If you're ... Read more
from Algiers
Submitted on 19-07-2016
Nice stay but little far from attractions. Breakfast is excellent very rich and diversified items. Spa need more cleaning and organization in hammam and swimming pool. Need taxi or car to go to the centre and around the attractions areas
from Southampton, United Kingdom
Submitted on 22-07-2016
This is a fantastic hotel, The rooms are of a good size and of very good quality standard, the views are good. The pools are perfect. The rooms are made up perfectly. The restaurant and it's attentive colleagues is great, nothing is too much trouble. What makes this hotel is the team members all around the building, they are great, everyone smiles, everyone greets you, nothing is too much trouble and they do everything they can to make your stay a great one. The concierge team are very knowledg... Read more
from Duhok, Iraq
Submitted on 25-07-2016
To enjoy the newest building for five stars HILTON hotel in Istanbul with the amazing EXECUTIVE LOUNGE in floor 34th The view of Bosporus The breakfast restaurant with unbelievable choices The fitness center with indoor swimming pool If you want to enjoy all these Try to be there one time You will be every time
from
Submitted on 25-07-2016
What a great hotel . Everything about this hotel is the meaning of elegance . I took a bomonty suit with a panoramic view in 25th floor for a week, it is very cozy,spacious with beautiful furniture. Moreover, the breakfast at the restaurant is fresh and excellent and they offer also fresh fruite jouice and varieties of international food in a wide area indoor and outdoor. The coffe there is amazing. The reception, house keeping, room service, guest services, executive lounge and concierge ar... Read more
from Clermont, Florida
Submitted on 25-07-2016
This hotel is so beautiful, an amazing lobby with beautiful chandeliers. The staff actually do go our of their to make your stay a comfortable one. Two people that really added to this stay were Gizem Kandemir and Azizcan Celiloglu. Both are great employees and made sure everything was up to expectations. Everything in the executive lounge from the food to drinks to service was wonderful.
from Sydney, Australia
Submitted on 25-07-2016
I'm slightly disappointed to have to write this review - however on my arrival to the stunning hotel (which it truly is breathtaking and quite possibly one of the best hotels to want to stay in) the service I received from the front desk staff was ridiculous. Waiting for over 4 hours to get my room assigned, to then only advise that the room I had booked was not available and needed to be cleaned, to then waiting another 2 hours, to only get a room assigned that wasn't what I had booked! This w... Read more
from Saudi Arabia
Submitted on 28-07-2016
The hotel location and service are nice. The staff are very friendly and professional . The room and amenities are very nice. too. I also would like to thank Gul Cubukcu for her assistance and professionalism . I stayed at the end of May 2015
from London, United Kingdom
Submitted on 28-07-2016
We had a wonderful stay at Hilton Bomonti. All staff, especially at Executive Lounge, were great; the service provided was fantastic. They were very friendly and went more than out of their way to make us welcomed. The hotel is modern and beautiful. The Lounge has a wonderful panoramic view of Istanbul on the 34th floor and served great food. Our suite was spacious with floor to ceiling glass walls and also had wonderful views of Istanbul from three sides. We used the indoor pool extensively t... Read more
from Dallas, Texas
Submitted on 30-07-2016
It is an amazing hotel. We have an excellent time and the service was outstanding. We were upgraded to a suite which has an amazing view of Istanbul. The breakfast is great. The dinner at the Globe restaurant was excellent. I'm looking forward to visit Istanbul again and stay at Hilton Bomonti.
from
Submitted on 31-07-2016
You arrive at the bomonti and are greeted by friendly staff, the security is very tight which was very nice. The rooms are well cleaned and the location is central enough to be able to visit the tourist attractions. The breakfast is amazing as there is an amazing variety of foods to choose from so suits everyones tastes.
from Iran
Submitted on 31-07-2016
out side pool excellent night receptor in bad mood breakfast excellent room very clean and fashion staff don't laugh much very serious (bad point) too far from down town area quality of room in high rank
from
Submitted on 02-08-2016
We have been there for 8 days . Our room where in the 33 floor ,it was a Bomonti sweet Price was excellent it was including breakfast and dinner and lounge . Room Service and house keeping ext... All more than 5* .location need car or taxi Thanks to every body in the hotel For all what they had done to me and my family .
from Khaldiya
Submitted on 05-08-2016
One of the best hotels I have been to. The staff was nice and ftiendly. The rooms are nicely sized with great views. I would recommend this hotel to my friends. It also has great value for money. The location could have been better.
from Durban, South Africa
Submitted on 08-08-2016
this was most definitely one of the best hotels i have stayed at, from the check in process to the friendly staff all round we were a family of 24 and atleast half of them children, we thoroughly enjoyed our stay and would definitely stay again the breakfast spread is absolutely amazing!
from Shiraz, Iran
Submitted on 12-08-2016
wellll, what can i say about this fabulous hotel!!! im totally speechless! the staff were amazing, so polite n helpful in everymeans, breakfast was awsome tnx to Mr. Ayss bilby, cant forget about room service , perfect fitness center n swimming pool...­???­???­???
from
Submitted on 12-08-2016
I would say it's one of the best hotels I've stayed in. The entrance is truely breath taking and the staff are extremely friendly, going above and beyond in everything we asked for or needed. With only a few guests to look after we were spoilt by their attention and yet it was sad to see the Hilton Bomonti almost desolate and the beautiful city of Istanbul in fear of attack. May peace prevail.
from London, United Kingdom
Submitted on 15-08-2016
I love this hotel so much and this was my 3rd visit, The ex rooms were fab great views, outdoor pool again fab allways lots of seats, The ex lounge blew me away its get better with choices of food and drink every year, they did a chocolate Afternoon Tea, omg! amazing everyhting was chocolate inspired and the drinks and bar was the best choices around!. This time I got a chance to use the Gym and Jacuzzi all to myself, it was heaven. I really feel when i come to this hotel i switch off from all s... Read more
from Dubai, United Arab Emirates
Submitted on 02-09-2016
I was there by the end of July stayed for 3 days. This place was blown me away, from the very first step to this property until the very end on my stay was perfect. Front desk staff was very friendly and work professional yet effective. I have to say thank you for Gazel (forgive me if I wrote srong spelling). My room was great, facing the Bosphorus at the 32 floor. The executive lounge at the 34 floor was superb, afternoon, evening cocktail, the beverages and business center, everything was ... Read more
from Ankara, Turkey
Submitted on 02-09-2016
My daughter and I had a wonderful 2-night stay at Hilton Bomonti ─░stanbul at end-August 2016. The Hotel is nicely situated in the heart of lovely district Bomonti. We booked through Hilton.com for a room including breakfast and meal. The dinner was exceptional offering a variety of wonderful starters and main course dishes and award-winning desserts. The breakfast menu was larger than I saw at many other 5-star hotels. We stayed at a lovely room with an excellent view at the 21st floor. I would... Read more
from London, United Kingdom
Submitted on 05-09-2016
This hotel is undoubtedly 5 star deluxe. It is grand throughout , with huge reception area that seems to go on forever. Room is very deluxe, modern, with all 5 star amenities and reception is very professional Location is a bit strange. I'm told nearest metro is a ten minute walk away and then about 7 stops to grand bazaar, same as bus stop. But beware this is quiet a hilly part of town and so likely to be a hilly walk. I have been taking taxis and there meters start at 3.2 Turkish lira which... Read more
from san sebastian, Spain
Submitted on 05-09-2016
great room....great service.... beautiful hotel... incredible gym and a breakfast that is really great...location is perfect very close to night life and esthetically one of the best hotels I have seen in a awhile
from
Submitted on 07-09-2016
What can I say Excellent all the way.... Credit to Mr Doruk Front desk manager and his team! Not to forget Yasin in the restaurant for the Excellent Royalty service received. Mr Doruk once again much appreciated to you and you colleagues for the hospitality towards me and my family. As always will be recommending Hilton Bomonti to all family+friends visiting Istanbul. Looking forward to meet the new GM Mr Bulent on our next stay. Thanks to all at Hilton Bomonti.
from
Submitted on 10-09-2016
I suggest this hotel because of quality and services also access to metro and shopping centers it has a fantastic swimming pool . there is a fantastic beer bar behind of hotel that you can drink fresh beer in 4 different kind of restaurants.
from New York City, New York
Submitted on 11-09-2016
They don't value their customers not even the diamond honor customers at all , I stayed for 12 days there and was very discousting from their service day after day , the room view is the best and breakfest , but if u needed any help from any Dep , you barely get it
from
Submitted on 12-09-2016
All you ask for from a hotel trip is an enjoyable experience, whether that's from the comfort of your room to the reception of the hotel staff. The Hilton Bomonti is a wonderful modern hotel, as soon as you walk through the lobby you get a feeling of the quality of hotel. It doesn't disappoint in anyway, the rooms are of a high quality and the executive floor on the 34th floor gives a fantastic view over Istanbul which is enhanced with the quality of the food and drinks available. The hotel staf... Read more
from Bratislava, Slovakia
Submitted on 13-09-2016
This was repeated stay in this hotel and because I was happy, I decided to stay there again. I knew what I can expect there, but I forgot that time by time I can have noisy neighbors. Opposite of my room was one family with little kids, which started to run around the hotel at 11:00 pm and they did it two hours. I have tried to discuss the problem with them, later I called to reception. This was going on all three nights of my stay. real nightmare. I have proposed at reception to put family toge... Read more
from Dubai, United Arab Emirates
Submitted on 14-09-2016
The overall facilities were nice, however the food quality and variety was a major issue, I spent my whole week with a very limited selection of food since the quality of it was unacceptable. Other than that, the hotel is very nice and luxurious
from saudi arabia
Submitted on 14-09-2016
I spent 4 nights in the hotel, room number (1735) . The room was modern , spacious and comfortable .The bed was a dreamy wow . The staff were very helpful and friendly . I'm deeply thankful to( Mustafa) for cleaning my room everymorning with a smile and elegance . The pool was amazing but a bit cold. The location is the only thing that I didn't like . U need a taxi to all important places. But the taxi service is allready available in the hotel. It costs about 10 turkish lira from the hotel to ... Read more
from Riyadh, Saudi Arabia
Submitted on 16-09-2016
We stayed there for 2 weeks (2 diamond members). The lounge is well maintained and the breakfast at the lounge or at the main dining hall was well maintained with good verity. The rooms were specious and modern which deserve 5 stars. The reason I am ranking the hotel 1 star instead of five for the following. The last days of our stay a conference was held at the property. No cars were allowed to enter the hotel. The only way to exit or enter the hotel is to pass a double checkpoint (one from the... Read more
from Manama, Bahrain
Submitted on 17-09-2016
Good location and amnesties good security and value for money one which cause me unhappy that as hotel policy for the children under 18 not allowed to use the GYM even with my supervision and I try to explain to the coach the my children are well expieence with those equipment but the answer was the hotel policy not allowing the children to use at the end I told the coach sports for all and there is no age restriction.
from Tehran, Iran
Submitted on 17-09-2016
We have the best time in Hilton Bomonti Every thing was luxury and we enjoy of modern hotel The staffs were very polite and kind The breakfast was varied and every thing was feash and tasty i love it The room was cleaned every day they gave us excellent service
from Manchester, United Kingdom
Submitted on 18-09-2016
Highly recommended hotel . 10 out of 10 for hotel and staff. We stayed in the Taxsim suite, lovely decor and it was beautiful. The executive lounge was really nice on the top floor . Food and beverage was top quality. Fantastic facilties. High speed Internet. Room had 2 bathroom's
from Istanbul, Turkey
Submitted on 19-09-2016
I visited the hotel in May 2016. The hotel is new, clean and very modern. YOu can find everything you wish to find in a 5 star city hotel. It also hasa nice roofbar. The foods aregreat too. The only downside is its location. While it is close to city centre and is right in the middle of a new-hip placenamed Bomonti, if you wish to go out and walk around and explore the city the location is not at its best. However, you can get to the city center easily with a cab that would cost you around ... Read more
from Singapore, Singapore
Submitted on 20-09-2016
this is pretty brand new hotel with high rise building. the location might be not very convenient if you use train but for taxi, it's not very far from the station or tasim or nisantasi which is well known for shopping street. service is good. and you can access lounge for free if you have gold member, it has nice city view. I will stay again. for sure.
from
Submitted on 21-09-2016
The Hotel overall is really nice. What you would expect from a Hilton. Like the Bed and the pillows are awesome, and you rest like a baby. The view to the Bosphorus strait is amazing. The staff is super kind overall, but you can do better!. But... The location is kind of mmhh.... Right now there is a hassle to go in and out (security checks everywhere, carry your passport with you at all times). As a tourist is not comfortable. The room had no shoe shine... If you seat at the terrace, service i... Read more
from Delhi, India
Submitted on 23-09-2016
Due to extra security, the Hotel staff was completely unprepared on how to cater for their guests' comfort. My 80 year old mother, who had difficulty walking, was expected to climb a steep few hundred meters to get to a taxi as no cars/taxis were allowed inside hotel. Hotel staff just simply wasn't prepared to deal with this though they had fought for the business to host a UN global conference.
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