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Metropole Hotel Phuket

Phuket, Thailand (HKT)

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Based on 159 reviews
Room & Rates
Deluxe Room

Deluxe Room

1 Twin Bed
377-sq-foot (35-sq-meter) room with city views

Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator, minibar, and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning
Connecting/adjoining rooms can be requested, subject to availability
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Superior Room (Hot Deal)

2 Twin Beds
377-sq-foot (35-sq-meter) room with city views

Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator, minibar, and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Room

Superior Room

1 Twin Bed
377-sq-foot (35-sq-meter) room with city views

Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator, minibar, and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Metropole Hotel Phuket
1 Soi Surin Montri Road, Phuket, Thailand 83000

Rooms
Make yourself at home in one of the 248 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks, and both cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are available on request.

Amenities
Don't miss out on recreational opportunities including a health club and an outdoor pool. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. While enjoying a refreshing dip in the hotel pool, you can order your favorite drink at the poolside bar.

Business, Other Amenities
Featured amenities include a 24-hour front desk, multilingual staff, and an elevator (lift). Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 250 for adults and THB 125 for children (approximately)
  • Airport shuttle fee: THB 600 per person (roundtrip)
  • Rollaway bed fee: THB 600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Coffee Shop
  • Conference Rooms
  • Elevator / Lift
  • Gift Shop on Property
  • Kiddie Pool
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Shuttle To Airport (surcharge)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 159 reviews
from Thailand
Submitted on 01-28-2017
Though I agree with some earlier comments that the hotel is in need of upgrading, I was very pleased with the friendly services and location in the heart of Phuket Town. The property is very suitable for wedding and meeting events and I can highly recommend this. Will be back again soon but can't wait to see the improvements after renovation soon!
from
Submitted on 01-07-2017
China Eastern Airline put us up at this hotel for a night when our flight was canceled. It's very old and dingy and needs to be updated. The sheets and beds were clean but the bathroom was not up to par. The breakfast and lunch buffet was not edible, even after spending 2 weeks eating street food in Thailand
from Manchester, United Kingdom
Submitted on 01-04-2017
Well what can I say???? It was probably nice in the 70's 80's.. the hotel is in real bad state of repair especially on the 5th floor I think on the walk to the pool, the smell of damp and serious amounts of damage on the ceiling and walls, I would avoid like the plague...
from
Submitted on 12-29-2016
I imagine that 13years ago, when the photographs were taken (from which I imagine influences people's decision to stay here) that it was probably a nice place to stay, but unfortunately it is rapidly falling into disrepair and imagine it will never shine again. I'm travelling around Asia and as spending Christmas in Phuket, I invited my father out to visit. He booked 16 days here and lasted 5. As money is tight for my trip I inherited 11 nights at the metropole (upgraded to the 17th floor) and a... Read more
from Bitola, Republic of Macedonia
Submitted on 10-13-2016
Look impressive, while booking I was impressed from the photos, but once I entered I was disappointed, this hotel is maybe oldest in Phuket city center, outdated, dirty, smelly, need renovation and maintaining
from Singapore, Singapore
Submitted on 10-11-2016
Stayed there for 4 nights, room is dirty but not the the most important part. Left a branded watch on the table and it disappear after we return to the room. Hotel insist that they could not find and did not take any responsibility to it. Really won't recommend this hotel to anyone.
from Bangkok
Submitted on 09-04-2016
Old and dirty, full of Chinese tour groups Bathroom was filthy, everywhere dirt, paint falling off the wall, door losing the wooden panels... carpet disgusting We changed rooms and were shown to a "good" room which was equally bad. So we left and went to On On hotel which was cozy and we were so happy we did move
from Brooklyn, New York
Submitted on 06-23-2016
This was the first hotel I stayed in Phuket 16 years ago, and I keep coming back every year. part of the reason, is that the staff are attentive and dependable. the other part is that its ultra convenient, you can walk to every part of Phuket town from Metropole. the rooms are simple, but decent size. the breakfast buffet also has local and international fare, with made to order omelets etc. My stand out staff member this year Pattarawadee (Patty) R. She is always pleasant, available no matte... Read more
from
Submitted on 06-01-2016
This is a unique hotel as I haven't seen dirtier one. Aeroflot has put us here for a day because of flight delay, we wouldn't sleep here even if the delay would last longer, we would go elsewhere and pay for it ourselves. Hotel stinks really badly and is totally empty, it is a ghost tower of Phuket. How come this place has any positive reviews and managed to keep the stars ?
from Brisbane, Australia
Submitted on 04-08-2016
PLEASE! Don't stay here, move on to another hotel. We recently checked in to this hotel (never actually stayed here) before our flight back home. Check in was great with no issues, heading to our room we noticed the outdated decor, poorly kept hallways then shown to the room (10th floor)Holy crap! We looked around to notice a filthy bathroom which hadn't been cleaned for a good while. Long dark hairs scattered around the floors, because of the poor state of the room we checked the bed (bed bug... Read more
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