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Metropole Hotel Phuket

Phuket, Thailand (HKT)

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Based on 154 reviews
Room & Rates
Deluxe Room

Deluxe Room

1 Twin Bed
377-sq-foot (35-sq-meter) room with city views

Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator, minibar, and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning
Connecting/adjoining rooms can be requested, subject to availability
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Superior Room (Hot Deal)

2 Twin Beds
377-sq-foot (35-sq-meter) room with city views

Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator, minibar, and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Room

Superior Room

1 Twin Bed
377-sq-foot (35-sq-meter) room with city views

Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator, minibar, and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Metropole Hotel Phuket
1 Soi Surin Montri Road, Phuket, Thailand 83000

Rooms
Make yourself at home in one of the 248 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks, and both cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are available on request.

Amenities
Don't miss out on recreational opportunities including a health club and an outdoor pool. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. While enjoying a refreshing dip in the hotel pool, you can order your favorite drink at the poolside bar.

Business, Other Amenities
Featured amenities include a 24-hour front desk, multilingual staff, and an elevator (lift). Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request).

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 250 for adults and THB 125 for children (approximately)
  • Airport shuttle fee: THB 600 per person (roundtrip)
  • Rollaway bed fee: THB 600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: THB 1400
  • New Year's Eve (31 December) Gala Dinner per child: THB 700 (from 3 to 11 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Coffee Shop
  • Conference Rooms
  • Elevator / Lift
  • Gift Shop on Property
  • Kiddie Pool
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Shuttle To Airport (surcharge)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 154 reviews
from Bangkok, Thailand
Submitted on 25-02-2016
The location is convenience to get around Phuket Old Town. Close to the famous phuket noodle place and 10 minutes walk to the walking street. The locals know this hotel really well as it was sitting among the top hotels back in time. Now it's an old overpriced hotel, with mold everywhere, especially the bath tub.
from
Submitted on 21-03-2016
We arrived at 2300. Standing outside the hotel, waiting for the porter but unfortunately no one came. I went up to call for one. The receptionist asked for my passport n for my mother who was still standing outside with the luggage. I told the receptionist to send someone to take luggage. The night shift staff was useless. They don't speak English. In room, as shown in the pictures, it was big enough but not well maintained. Old fashioned, dusty and most important moud in the bathtub. The ro... Read more
from Zurich, Switzerland
Submitted on 26-03-2016
March 2016 . Very nice Staff , very friendly , i felt to be welcome . The Lobby is fantastic . The Rooms are spacious but they should be renovated , especially the Bathroom . The Bathroom looks very old and worn . The Breakfast , a Buffet with many Things , to much to list . It is just great . The Breakfastroom is nice too . The Price is absolutely OK
from
Submitted on 03-04-2016
Stayed one night hotel is in desperate need of renovation it looks sad and tired.The breakfast was not much catering to more Asian than European ,even the dinning room is in need of a face lift.It's location is good close to every thing sights etc.....shame that it has been neglected.staff are friendly.look elsewhere
from Brisbane, Australia
Submitted on 08-04-2016
PLEASE! Don't stay here, move on to another hotel. We recently checked in to this hotel (never actually stayed here) before our flight back home. Check in was great with no issues, heading to our room we noticed the outdated decor, poorly kept hallways then shown to the room (10th floor)Holy crap! We looked around to notice a filthy bathroom which hadn't been cleaned for a good while. Long dark hairs scattered around the floors, because of the poor state of the room we checked the bed (bed bug... Read more
from
Submitted on 01-06-2016
This is a unique hotel as I haven't seen dirtier one. Aeroflot has put us here for a day because of flight delay, we wouldn't sleep here even if the delay would last longer, we would go elsewhere and pay for it ourselves. Hotel stinks really badly and is totally empty, it is a ghost tower of Phuket. How come this place has any positive reviews and managed to keep the stars ?
from Brooklyn, New York
Submitted on 23-06-2016
This was the first hotel I stayed in Phuket 16 years ago, and I keep coming back every year. part of the reason, is that the staff are attentive and dependable. the other part is that its ultra convenient, you can walk to every part of Phuket town from Metropole. the rooms are simple, but decent size. the breakfast buffet also has local and international fare, with made to order omelets etc. My stand out staff member this year Pattarawadee (Patty) R. She is always pleasant, available no matte... Read more
from Bangkok
Submitted on 04-09-2016
Old and dirty, full of Chinese tour groups Bathroom was filthy, everywhere dirt, paint falling off the wall, door losing the wooden panels... carpet disgusting We changed rooms and were shown to a "good" room which was equally bad. So we left and went to On On hotel which was cozy and we were so happy we did move
from Singapore, Singapore
Submitted on 11-10-2016
Stayed there for 4 nights, room is dirty but not the the most important part. Left a branded watch on the table and it disappear after we return to the room. Hotel insist that they could not find and did not take any responsibility to it. Really won't recommend this hotel to anyone.
from Bitola, Republic of Macedonia
Submitted on 13-10-2016
Look impressive, while booking I was impressed from the photos, but once I entered I was disappointed, this hotel is maybe oldest in Phuket city center, outdated, dirty, smelly, need renovation and maintaining
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