Hotel Features.
Cloud19 Beach Retreat's restaurant serves breakfast, lunch, and dinner. A poolside bar and a bar/lounge are open for drinks. Room service is available during limited hours. The hotel serves cooked-to-order breakfasts each morning in the dining room (surcharges apply). Recreational amenities include a children's pool and a spa tub. Spa amenities include massage/treatment rooms, facials, and body treatments. Complimentary wireless Internet access is available in public areas. This Phuket property has event space consisting of banquet facilities and exhibit space. For a surcharge, shuttle services include a roundtrip airport shuttle (available on request), an area shuttle, a beach shuttle, and a cruise ship terminal shuttle. Wedding services, limo/town car service, tour/ticket assistance, and tour assistance are available. Self parking is complimentary. Additional property amenities include a rooftop terrace, a marina, and a library. Guests have access to a partner property's outdoor pool and recreational facilities. This is a smoke-free property.

Guestrooms.
18 air-conditioned guestrooms at Cloud19 Beach Retreat feature minibars and CD players. Rooms are all accessible via exterior corridors. Balconies offer beach, sea, or mountain views. Beds come with pillowtop mattresses and premium bedding. Rooms are individually decorated. Refrigerators and coffee/tea makers are offered. Bathrooms feature handheld showerheads. They also offer double sinks, bidets, and makeup/shaving mirrors. Wireless Internet access is complimentary. In addition to complimentary newspapers and safes, guestrooms offer direct-dial phones. Flat-screen televisions have premium cable channels and DVD players. Rooms also include complimentary bottled water and ceiling fans. Guests may request microwaves, irons/ironing boards, and hair dryers. Housekeeping is available daily.

Notifications and Fees:

• This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Children 11 years old and younger are not permitted from November to March.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Airport shuttle fee: THB 1300 per vehicle (one way)
• Breakfast fee: THB 280 for adults and THB 140 for children (approximately)
• Rollaway bed fee: THB 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.