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W Retreat Koh Samui

Koh Samui Island, Thailand (USM)

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Based on 851 reviews
Room & Rates
Jungle Oasis

Jungle Oasis

1 king bed or 2 queen beds
1755-sq-foot (163-sq-meter) soundproofed room, balcony/patio with garden views

Relax - Private pool
Entertainment - Free WiFi and wired Internet access, 46-inch LCD TV, DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Sofa bed, washer/dryer, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Ocean Front Haven

Ocean Front Haven

1 king bed
2400-sq-foot (223-sq-meter) soundproofed room, balcony/patio with garden views

Relax - Private pool
Entertainment - Free WiFi and wired Internet access, 46-inch LCD TV, DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Sofa bed, washer/dryer, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Ocean View Escape

Ocean View Escape

1 king bed
1755-sq-foot (163-sq-meter) soundproofed room, balcony/patio with ocean views

Relax - Private pool
Entertainment - Free WiFi and wired Internet access, 46-inch LCD TV, DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Sofa bed, washer/dryer, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Tropical Oasis

Tropical Oasis

1 king bed or 2 queen beds
2400-sq-foot (223-sq-meter) soundproofed room, balcony/patio with garden views

Relax - Private pool
Entertainment - Free WiFi and wired Internet access, 46-inch LCD TV, DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Sofa bed, washer/dryer, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Cool Corner Room, Room

5 beds
Features a private balcony/patio

Relax - Private pool
Entertainment - Free WiFi and wired Internet access, 46-inch LCD TV, DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Sofa bed, washer/dryer, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Cool Corner Room, Room

3 beds
Features a private balcony/patio

Relax - Private pool
Entertainment - Free WiFi and wired Internet access, 46-inch LCD TV, DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Sofa bed, washer/dryer, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Wow Jungle Oasis

Wow Jungle Oasis

1 king bed
3767-sq-foot (350-sq-meter) soundproofed room, balcony/patio with garden views

Layout - Bedroom and dining area
Relax - Private pool
Entertainment - Free WiFi and wired Internet access, 46-inch LCD TV, DVD player
Food & Drink - Kitchenette with microwave and coffee/tea maker
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Sofa bed, washer/dryer, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Room, Garden View

3 beds
Features a private balcony/patio

Relax - Private pool
Entertainment - Free WiFi and wired Internet access, 46-inch LCD TV, DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Sofa bed, washer/dryer, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Wow Ocean Haven

Wow Ocean Haven

1 king bed
3767-sq-foot (350-sq-meter) soundproofed room, balcony/patio with sea views

Layout - Bedroom, living room, and dining area
Relax - Private pool
Entertainment - Free WiFi and wired Internet access, 46-inch LCD TV, DVD player
Food & Drink - Kitchenette with microwave and coffee/tea maker
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Sofa bed, washer/dryer, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Seascape Escape

Seascape Escape

3 king beds
22002-sq-foot (2044-sq-meter) soundproofed room, balcony/patio with ocean views

Layout - 4 bedrooms, living room, and dining area
Relax - Private pool
Entertainment - Free WiFi and wired Internet access, 46-inch LCD TV, DVD player
Food & Drink - Kitchen with refrigerator, microwave, and coffee/tea maker
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - 2 bathrooms, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Sofa bed, washer/dryer, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Extreme Wow Ocean Haven

Extreme Wow Ocean Haven

1 king and 2 queen beds
9558-sq-foot (888-sq-meter) soundproofed room, balcony/patio with ocean views

Layout - 2 bedrooms, living room, and dining area
Relax - Private pool
Entertainment - Free WiFi and wired Internet access, 46-inch LCD TV, DVD player
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - 2 bathrooms, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Sofa bed, washer/dryer, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Tropical oasis

1 king bed
2399-sq-foot (223-sq-meter) soundproofed room with a balcony/patio

Relax - Private pool
Entertainment - Free WiFi and wired Internet access, 46-inch LCD TV, DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Sofa bed, washer/dryer, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Ocean view escape

1 king bed
1754-sq-foot (163-sq-meter) soundproofed room with a balcony/patio

Relax - Private pool
Entertainment - Free WiFi and wired Internet access, 46-inch LCD TV, DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Sofa bed, washer/dryer, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Ocean front haven

1 king bed
2399-sq-foot (223-sq-meter) soundproofed room with a balcony/patio

Relax - Private pool
Entertainment - Free WiFi and wired Internet access, 46-inch LCD TV, DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Sofa bed, washer/dryer, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Jungle oasis

1 king bed
1754-sq-foot (163-sq-meter) soundproofed room with a balcony/patio

Relax - Private pool
Entertainment - Free WiFi and wired Internet access, 46-inch LCD TV, DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Sofa bed, washer/dryer, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
W Retreat Koh Samui
4/1 Moo 1, Tambol Maenam, Koh Samui, Thailand 84330

Rooms
Make yourself at home in one of the 74 air-conditioned rooms featuring private pools and LCD televisions. Rooms have private balconies or patios. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Conveniences include phones, as well as safes and desks.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and an outdoor tennis court. Additional amenities include complimentary wireless Internet access, babysitting/childcare (surcharge), and a hair salon. Guests can get to nearby shops on the complimentary shuttle.

Dining
Enjoy a meal at one of the resort's dining establishments, which include 2 restaurants and a coffee shop/caf. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a beach bar or one of the 3 bars/lounges.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and limo/town car service. Planning an event in Koh Samui? This resort has facilities measuring 1185 square feet (110 square meters), including a meeting room. Free valet parking is available onsite.

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Know Before You Go

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: THB 750 per accommodation (varies based on length of stay) plus THB 3000 one-time cleaning fee
  • Rollaway bed fee: THB 5000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Deposit: THB 7500.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Barbecue Grills
  • Beauty Shop/Salon
  • Coffee Shop
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Outdoor Pool
  • Porter / Bellhop
  • Private Beach
  • Sauna
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 851 reviews
from Hong Kong, China
Submitted on 01-05-2016
The hotel pool villas are as good as it can get. Wonderfully designed, each one with a pool villa in total privacy where you can jump directly from the Jacuzzi in your bathroom. For sure one of the best rooms I've ever been also with small details to delight, such the slippers for the beach W style, the beach bags, welcome and daily sweet treats, etc.. The location is very good, also near the night life and the hustle and bustle of the night markets. The beach, with the white sand peninsula in ... Read more
from
Submitted on 01-05-2016
Lovely beautiful hotel. Loved our own private pool by the beach. The staff couldn't do enough for us. Everyone knew who were were... Nam in the restaurant was so helpful and funny. He gave us two VIP tickets to the annual Thai Fight. Joe at the pool was always so happy to see us, he promptly severed us 2 bottles of water on ice. Nina was very kind too when Joe was off work. The DJ in the evening played every song we asked for... His music was a bit boring for our taste but all you need to do is ... Read more
from Munich, Germany
Submitted on 02-05-2016
Came to enjoy the bar and DJ night adverised. Pool and bar closed. Cocktails were good. Zero atmosphere. Unable to order a normal cab, just the hotel cab at 2x the going rate who drove like am F1 driver... One drink and left, if you go to the W expecting a W experience - my recommendation is its called a 'retreat' for a reason - quiet, dead, oh and dreadfully rude staff.
from Hong Kong
Submitted on 13-05-2016
Per the title the service was good at W. Entrance - very disappointing. Upon arrival the infinity pool with the round indented seating area was closed for renovation (Woo bar). Therefore the entire place was hoarded up so the entire view of the sea was non existent. The first impression of the hotel was therefore not good Villa - nice, large with own pool. However air conditioning was insufficient in the room (whilst bathroom was fine). Despite having requested for support many times, th... Read more
from Jakarta, Indonesia
Submitted on 19-05-2016
The Woo Bar is no doubt one of the magnet to stay at W Retreat Koh Samui. We booked the hotel in advance. Few days before arriving, we requested for activities that can be done in the hotel. They emailed us and they said they will have 'Renovation Party'. Once arrived, we expected to see the Woo Bar at the entrance, but unfortunately, they closed Woo Bar for renovation. A bit of dissapointment though. Other than that, our stay was wonderful. The hotel is well designed, clean, room is spacious... Read more
from
Submitted on 29-05-2016
Very restful for my husband and me. Service exceeded our expectations, enjoyed the spa visits, restaurant staff was very hospitable and their service was impeccable and the buggie drivers were eager to drive us to our locations with a warm smile. We liked W lychee ice cream that was only served at the Kitchen Table. We ate dinner on our last night at Namu, W's Japanese restaurant. The staff went out of their to serve us the lychee ice cream from the Kitchen Table. My husband and I were indeed so... Read more
from Sydney, Australia
Submitted on 03-06-2016
We came for lunch and were surprised to be charged 600 THB each to enter the premises! We stayed, and each had a very expensive beer along with sharing perhaps the best seafood pizza I've ever had. Also the most expensive. The entry fee was taken off the bill, thankfully. The view is stunning (but then there are many stunning views in Koh Samui), and the property is very stylishly designed and presented. I suppose you get what you pay for...
from
Submitted on 05-06-2016
Ever wonder why consumer pay top notch dollars for 5 star hotel? Its because we no want bad surprises and of course consistent level of service. My wife celebrated my bday by bringing me to W koh samui. On our first night we went for their bbq dinner, which turns out to.be a disaster. It cost almost 2k baht per px and i have attached the mains they offer on the pic below. 6 meats in total for a bbq night?? I have to agree that the ambience was good , but for the variety??? They were kind enoug... Read more
from Bangkok, Thailand
Submitted on 05-06-2016
All the staffs here were amazing,helpful and friendly that we have a memorable stay. Our villa is also very beautiful with private pool. The food was super good, For Breakfast ,dont forget to order the egg Benedict and Detox juice at beverage counter. One thing I really love when we arrived at the villa was the welcome cake that we had to broke it by a hammer. The resort has its own private beach which has the W signature at the beach , you can enjoy beach activities as Kayaking or whatever y... Read more
from Kolkata (Calcutta), India
Submitted on 08-06-2016
I don't have words to express my feelings for my presence here.Its so soothing that your soul becomes cool n calm.One of the best places in town definately deserves a visit for everyone atleast once.My rating too good.
from
Submitted on 17-06-2016
All staff were super friendly. Specially staff in the spa are super helpful and the manager there personally took care of our bookings. Private pool villa comes with a stunning view. Food was delicious. Thank you for making our holiday such a memorable one.
from Singapore, Singapore
Submitted on 20-06-2016
The Welcome team at the W Retreat Koh Samui has got to be amongst the best within the SPG family. When we first arrived my wife and kids got to meet GM Daniel and Asst. Welcome Manager Khun Bik, and over the next few days even Welcome Manager Alex and Director of Sales, Matai. There were a couple of issues during our stay but the team at the W Retreat Koh Samui went over and beyond the call of duty to make sure we felt comfortable and happy through the 5 nights we were there. So much so that we ... Read more
from
Submitted on 28-06-2016
I was on Samui for a wedding with about 12 university friends and we dined at the Kitchen Table the night before the wedding. We rang ahead to make a reservation and when we arrived at the ABSOLUTELY STUNNING hotel we were efficiently guided down to the restaurant were we had a private table on a covered outside table overlooking the ocean. It was heavenly The food was top notch, the service faultless and we particularly enjoyed drinks in the floating pods after we'd eaten. It's above average... Read more
from Dubai
Submitted on 30-06-2016
Went there for an evening drink only. The hotel is absolutely gorgeous. Superbly done, amazing location and breathtaking view. Very helpful and smiling staff. The weather was very nice, it actually rained while we there, and it was beautiful. Must Visit!
from
Submitted on 30-06-2016
This place is beyond incredible! The view from the entrance is one of the most amazing you will see at any hotel in the world. I'm a big W hotel fan I've stayed at W hotels in NYC, Austin, and Bangkok. This is by far the best. The rooms are insane with your own pool right outside your sliding glass door. The service was great. We ate at the Asian fusion restaurant which was okay... The beach is lovely the pool is great. Just a magical place would love to come back!!!
from
Submitted on 04-07-2016
I have been visited different W Hotels/Resorts in the world, W Retreat Koh Samui is the best resort ever ! Super attentive & Nice staffs, super delicious food & super stunning seaview ! I can stay in this paradise forever . This is the ONE & ONLY Resort in Koh Samui I will recommend to my friend. we will be back for sure !
from
Submitted on 04-07-2016
Hotel is excellent, views are incredible and the staff are fantastic which is important as you have a lot of interaction with the buggy service. I extended my stay at the last minute and the staff took care of everything. Shuttle service to chaweng is handy but you will be limited by times. It's not cheap but you are not going to the w to save money so there no point talking about money aspect.
from Vancouver, Canada
Submitted on 07-07-2016
I have stayed many properties of W hotel in the world, this one is really impressive me. No matter the room or the facilities. The decoration of the hotel is modern and unique. The room is private and huge. It is a good place to give yourself a break.I feel really satisfy even I just stay in my room and enjoy the swimming pool and the sunshine. You can get as many sweet as you want in the sweet spot, such as coke or ice cream. Staff provide efficient service and everyone is really friendly.
from Yangon (Rangoon), Myanmar
Submitted on 07-07-2016
I visited there with my family and friends on June 30 evening.Hotel located at most beautiful hillside in Samui.Hotel decorated with attractive contemporary design.I think this hotel location is most beautiful view point in Koh Samui.Can see plane take off and landing,gulf of Thailand view and beautiful island view.My daughter love best icecream and pop corn there.Highly recommended.
from Hong Kong, China
Submitted on 10-07-2016
I spent 4 nights with families there in beginning of July. Service and scene were absolutely top class. A lot of nice pictures and video were taken. Food for breakfast was very nice. Yet in-villa dining and food (non-breakfast) need improving on quality and variety. Price-wise, we have expected to be a hotel price. We chose the lowest end villa (still have an in-villa pool). It was spacious. The only comment i have would be that it needs a bit of renovation (touch-up) but this is minor t... Read more
from Doha
Submitted on 15-07-2016
We recently stayed at the w koh samui as part of our honeymoon and opted for a private swimming pool/ ocean view suite. I cannot explain how incredible the experience was. Staff was absolutely incredible, a huge thanks to the w insider who ensured our stay was beyond perfect. Loved everything about the hotel from the room/staff/dining/beach EVERYTHING!
from Bangkok, Thailand
Submitted on 16-07-2016
I've visited W Retreat Samui 3 times in the past few years. Out of the luxury hotels on the island, the beach access, villa-with-pool availability, and view here is impeccable. For dining -- breakfast, lunch or dinner at the hotel grounds serve authentic Thai food. We ordered some creative items off-menu and the staff catered to us nicely. In-room dining is available, and all times of the day. Namu is brilliant. The menu combines seafood with a unique spin that spans the length of Asia's coast... Read more
from Abu Dhabi, United Arab Emirates
Submitted on 18-07-2016
From the moment you step foot into the W Retreat Koh Samui you are awed! The sweeping views of the ocean are breathtaking and the staff here ensures that the grounds are always kept immaculately clean. The rooms are modern and sexy, the food delicious and the service amazing. Make sure you try Woo Bar...their mixologists have perfected their craft.
from London, United Kingdom
Submitted on 19-07-2016
Loved this place, felt like on top of the world, sipping our drinks looking out to the sea and other island while sitting very high above the beach, ground and villas. Drinks and food was tasty, service was top notch and friendly, great times with my wife and bro!! #birthday celebrations! Pay for what you get and although this is average or just above and feels like london prices you are in an amazing spot and will love it! Especially if you get a pod lounge in the middle of the pool! Great lo... Read more
from
Submitted on 24-07-2016
I stayed in many W hotels before, i pick W again after my last visit to W bali which was a superb experience. I thought W koh samui would be even better than Bali because of the higher price but it was not as good as i expected. The villa is great, we got a free upgrade :) but then the restaurants are overpriced, the best food i had are probably the snack at the bar near the beach. The cocktails are really great though ;) since the location is quite remote, you simply wont bother to drive ou... Read more
from Mumbai (Bombay), India
Submitted on 26-07-2016
Luxury redefined!! Spectacular room with an awesome private pool. This is one amazing experience we had during our vacation in Thailand. We stayed for 4 days here, we didn't feel like leaving the property and going anywhere else. The humongous bathroom and the oh-so-clean swimming pool, AMAZING !! We found good food with vegetarian options. This property had sweet spots where in the refrigerators are stocked up with amazing Moven pick icecreams and magnums and cokes and pepsis. W RETREAT does ... Read more
from Kuwait City, Kuwait
Submitted on 30-07-2016
Stayed there for 4 nights, it was amazing resort and everything is perfect. The room service restaurant menu is perfect though the price is little bit expensive for Thailand average. the view in the lobby and the resort pool is fabulous. The service is 5 star.
from lhe
Submitted on 31-07-2016
Amazing service And friendly staff. Villas are amazing although the outdoor pool area should have more lighting can't sit outside at night not too much light. Food can definitely be improved. Their I door restaurant I forgot the name did not have good authentic Thai food. Japanese restaurant name namu food was not that great and service was very poor, rice was served at the end when we had eaten all the food after continuesly reminding them. Over all good hotel but pricey.
from Miami Beach, Florida
Submitted on 01-08-2016
Stayed for 6 days at the W retreat for some R&R. The resort is stunning and the whole 6 days was a complete relaxation. I was met at the airport by a hotel car that had been prearranged and the transfer took 20 minuted to the hotel. A real sense of arrival with the W modern and trendy feel immediately evident. Check in was smooth and upon arrival to the room the bags were already there! The room was simply amazing with everything that you need in the room including an outdoor pool, bed and chair... Read more
from Arizona
Submitted on 04-08-2016
As you enter the hotel the lobby area is gorgeous. The drinks are unique, the atmosphere is pleasant, and the view is amazing. We stayed in a ocean view escape room and it was very spacious for the 3 of us (our teenage daughter was with us). The fitness center is big and barely ever had anyone in it. The beach area is very comfortable with oversized bean bags and loungers. The sand is definitely not soft and the water isn't clear like you see in the Caribbean or Mediterranean. However it is ver... Read more
from Bangkok, Thailand
Submitted on 06-08-2016
I can say W Retreat is one of the best SPG Hotel in Samui. The facilities and the atmosphere are great. Staffs are friendly. Thank you for the warm welcome from Khun Tha and Khun Big upon check-in. Also special thanks to Khun Arkom (staff at beach) for taking care and arranged beach activities for us.
from
Submitted on 08-08-2016
We arrived at W Retreat at midday and was welcome by the staff at the entrance who took our bags and led us to reception. Walking through the entrance which looks directly over the Pod pool and out over the oceans is magical. The check-in staff were very attentive, clearly well trained, making the arrival experience unforgettable. We were taken to our pool villa by golf cart and told not to forget the 'sweet station' where you can pick up complimentary ice cream and drinks.... Super idea and ... Read more
from Singapore, Singapore
Submitted on 08-08-2016
We didn't even realized that this was our 10th stay at W till the check-in receptionist informed us. The W brand truly lives up to its whatever whenever service especially at Koh samui retreat. Service was impeccable at all times. Staff was really attentive, always around and yet not intrusive. Rooms and food was good. We had dinner one night at Namu. An interesting combination of Thai n Japanese fusion. The Sunday night beach bar b q was a real experience. The whole n decor was very well pla... Read more
from
Submitted on 10-08-2016
Amazing hotel , I got a Villa with private pool with a stunning sea view. Staff are so friendly and helpful. There was a pleasant cake when we arrived to the room and a nice honeymoon card , Alex the Welcome manager is very friendly too. I will definitely visit the W Retreat koh Samui again
from Ko Samui, Thailand
Submitted on 10-08-2016
may the most beautiful bar on koh samui great view the drinks and food are may a bit expensive, but hey it's a five star hotel :) cocktails are great service is very good from the hotel and the bar staff are very helpful
from Toronto, Canada
Submitted on 10-08-2016
This hotel was a last minute add to our trip when travel plans changed. It was a great surprise addition and so glad we did. The room was the basic one and still huge and very nice. The private pool was a total hit with everyone and the kids loved that you could jump from the bathroom directly into it! The location is great and super cool pool bar. I really liked that they supply free water activities like SUP and sea Kayaks. While it is certainly geared towards adults the kids had a great tim... Read more
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