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Laluna Hotel & Resort

Chiang Rai, Thailand (CEI)

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Based on 695 reviews
Room & Rates

Superior Room

1 double bed or 2 twin beds
Features a private balcony

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 48-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning
Non-Smoking
Room is accessed via exterior corridors
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Standard Bungalow, Garden Area

Standard Bungalow, Garden Area

2 single beds
377-sq-foot (35-sq-meter) individually decorated room, balcony with garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 48-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning
Room is accessed via exterior corridors
Hide room details
Superior Bungalow, Garden Area

Superior Bungalow, Garden Area

1 double bed
377-sq-foot (35-sq-meter) individually decorated room, balcony with garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 48-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning
Room is accessed via exterior corridors
Hide room details
Bungalow, 2 Single Beds, Pool View

Bungalow, 2 Single Beds, Pool View

2 single beds
377-sq-foot (35-sq-meter) individually decorated room, balcony with pool views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 48-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning
Room is accessed via exterior corridors
Hide room details

Bungalow, Pool View (Pool view access bungalow king bed)

1 king bed
Features a private balcony

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 48-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning
Room is accessed via exterior corridors
Hide room details
Bungalow, 1 Double Bed, Pool View

Bungalow, 1 Double Bed, Pool View

1 double bed
377-sq-foot (35-sq-meter) individually decorated room, balcony with pool views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 48-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning
Room is accessed via exterior corridors
Hide room details

Standard Room

1 double bed or 2 twin beds
Features a private balcony

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 48-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)
Practical - Safe, free newspaper, and desk; rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning
Room is accessed via exterior corridors
Hide room details
Laluna Hotel & Resort
160 Moo 14 Sanambin Road Muang, Chiang Rai, Thailand 57000

Rooms
Make yourself at home in one of the 79 individually decorated guestrooms, featuring refrigerators and minibars. Rooms have private balconies. 48-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities include complimentary wireless Internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining
Grab a bite to eat at the resort's restaurant, which features a bar and a garden view. You can also stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Breakfast is available for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this resort consist of a conference center and a meeting room.

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Know Before You Go

  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Express Check-In
  • Exterior Corridors
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Swim-Up Bar
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 695 reviews
from Alresford, United Kingdom
Submitted on 25-04-2016
After reading some reviews we had mixed opinions of this hotel so were unsure what to expect... Upon arrival we were pleasantly surprised! The hotel is made up of lots of different 'bungalows' with front gardens and set in what feels like a tropical rainforest. 1. Location It's a great location as its tucked away outside the centre but only by 10-15 minute walk. There is a local 7/11 store just outside with a couple of stalls also selling food etc. 2. Rooms Spacious and comfortable bed (you ... Read more
from Gold Coast, Australia
Submitted on 15-05-2016
I spent 2 nights at Laluna Hotel and resort and I have to say I was very I was very surprised. The Bungalow room was large and comfortable and the pool area was very tranquil and the tropical. The Hotel is a little out of town but it is only a 5 minute walk into the centre and the restaurants coffee shops and night market in Chaing Rai. I only had breakfast in the Hotel so cannot comment on the menu but being out of season the hotel was fairly quiet. The question would I sty again yes I would ... Read more
from Adelaide, Australia
Submitted on 16-05-2016
After viewing the photos online for Laluna, I booked two rooms - one for me and one for friends, for an overnight stay in Chiang Rai. It looked good, with a nice pool and was supposedly well rated on most sites including Booking.com, TripAdvisor and Agoda. On arrival, there were a number of mosquitos in the room as well as a trail of ants across the top of the door outside. The bed was well worn with springs falling out of the side of the bed, and even with the foam mattress topper, it was sti... Read more
from Chiang Mai, Thailand
Submitted on 16-05-2016
Avoid this hotel. Rooms are very hit & miss. Some are passable, most are awful. Mattresses should have been replaced years ago, instead they have just put foam over the top. Our bed had springs ripped out the side and sloped dramatically to one side. Rooms are not properly sealed, meaning a lot of mosquitoes (even by South East Asian standards). Rooms are also noisy due to other insects and reptiles. The hotel is quite far out of town and there is not a lot close by. The food and drinks at the h... Read more
from Bangkok
Submitted on 22-05-2016
We did arrive by plane and took an airport taxi to the hotel. The fixed price was 200 baht. I think a taxi with taximeter would not be much cheaper. Our driver was polite and helpful. As our plane was late we arrived at the hotel late but the staff was kind and helpful. We got a small house with one room and a large bathroom. Roomservice was avaiable 24 hours. The first evening we ordered a local speciality and Wiener Schnitzel which was not in the menu but the kitchen made it so good that I ha... Read more
from Sunshine Coast Australia
Submitted on 03-06-2016
Contrary to a previous review, in May 16 there was good service and no mosquitos. My garden villa was just that right in a garden. The pool was well maintained. Use the laundry lady opposite the hotel, but be prepared to use sign language. The two Cafes near by, opposite the old airport provide good quality cheap authentic Thai food.
from Adelaide, Australia
Submitted on 11-06-2016
We stayed overnight at the hotel and that was enough. The rooms were average and the beds uncomfortable. There was a beeping noise in our room throughout the night and the room was infested with mosquitoes. The pool was very nice and relaxing which is the only positive for this hotel. The restaurant was over priced even by Australian standards so we had one extremely small expensive cocktail and left.
from manchester
Submitted on 05-07-2016
A lovely quaint resort set in a jungle like surroundings, it has a very tranquil feel to the place with a decent sized pool. The room was clean comfortable and there was plenty of room for 3 guests. My only disappointment was the breakfast was boring and never changed from day to day.
from Jakarta, Indonesia
Submitted on 08-07-2016
Honestly.. This hotel is good in their maintenance.. But their staff is really like want to fight with us.. Two guys at receptionist young one and old one are talking to us impolite.. And the worst is the lady staff who stand for breakfast service coupon.. Can't understand english language but talk to me in a their language in high voice and impolite.. I book this,with non refundable policy.. If this can refund we will go to another hotel.. The worst ever.. Will never ever think to stay here..... Read more
from Pokhara, Nepal
Submitted on 12-07-2016
The bungalows are located in a wonderful "jungle garden". Nice rooms well equipped with comfortable matresses. Bad point : no plugs in the bathroom for your hair dryer or razor. Nice swimming pool but no bar...Good breakfast but prices of the restaurant dishes are overrated....
from Mackay, Australia
Submitted on 13-07-2016
We spent less than 12 hours (overnight) at the resort was we arrived at night and left in the morning, but it was gorgeous. The couples room was very clean, modern and stylish. we stayed in a villas style room. Breakfast was great and the wifi was ok. Short taxi to the night markets
from
Submitted on 13-07-2016
We recently visited this hotel for a long weekend. The staff are very welcoming and friendly. We were too early to book in and so we checked out the Tour Desk. The gentleman so very helpful and suggested the White Palace as it was close to the hotel . He drove us out to the palace and recommend a little restaurant for a light Thai meal. The White Palace is a "Must See " in this area . He returned after 2 hours to pick us up and return to the hotel. By this time our rooms ere ready and our luggag... Read more
from Sydney, Australia
Submitted on 15-07-2016
We really enjoyed our stay at Laluna. The hotel grounds are beautiful; the bungalow style rooms set in an oasis of plants and flowers. We had a pool side room which was great. Good size for a family of four - 2 adults plus child sharing a massive King bed and a separate single for the other child (you pay extra for the additional bed). Our kids are 6 so sharing space was fine. Pool area was really nice. Good size and plenty of seating. Great way to relax after a day exploring the sights. Break... Read more
from Bangkok, Thailand
Submitted on 23-07-2016
Room 2/10 Staff 6/10 Breakfast 7/10 Gardens 10/10 Room air-conditioned did not work. It was never serviced in the 3 days I stayed despites numerous complaints to front desk. The maintenance answer was to remove the key from the stick used to keep the aircon running. But, housekeeping removed the stick when they cleaned, so room was always hot when we returned and the room did not get under 80 degrees until well after midnight even with the settings on max cool. My friends room had water runni... Read more
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