Hotel Features.
Dining options at The Empress Hotel Chiang Mai include a restaurant and a coffee shop/café. A bar/lounge is open for drinks. Room service is available. The hotel serves a complimentary buffet breakfast. Recreational amenities include an outdoor pool, a sauna, and a fitness facility. This 4-star property has a business center and offers small meeting rooms, secretarial services, and audiovisual equipment. Complimentary wireless and wired high-speed Internet access is available in public areas and the hotel has an Internet point. This Chiang Mai property has event space consisting of a conference center, banquet facilities, conference/meeting rooms, and a ballroom. For a surcharge, the property offers a shuttle from the airport to the hotel (available on request). Wedding services, tour/ticket assistance, and tour assistance are available. Self parking is complimentary. Additional property amenities include a terrace, multilingual staff, and gift shops/newsstands. Extended parking privileges may be offered to guests after check-out (surcharge). The property has designated areas for smoking. A total renovation of this property was completed in July 2012.

Guestrooms.
375 air-conditioned guestrooms at The Empress Hotel Chiang Mai feature minibars and complimentary toiletries. Accommodations offer city, mountain, or pool views. Bathrooms feature shower/tub combinations with handheld showerheads. Wired high-speed and wireless Internet access is complimentary. In addition to desks, guestrooms offer direct-dial phones. Satellite television is provided. Rooms also include clock radios. Guests may request in-room massages and wake-up calls. A nightly turndown service is offered.

Notifications and Fees:

• This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• All guests staying in hotel guestrooms must be registered with the hotel.
• Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Airport shuttle fee: THB 90 per person (one way)
• Late check-out fee: THB 500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.