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Mercure Chiang Mai

Chiang Mai, Thailand (CNX)

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Based on 934 reviews
Room & Rates
Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 King Bed
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LED TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

2 Twin Beds
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LED TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 King Bed
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LED TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

2 Twin Beds
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LED TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

2 Twin Beds
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LED TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 King Bed

Standard Room, 1 King Bed

1 King Bed
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LED TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

1 Queen Bed
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LED TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Room, 1 Double Bed

1 Full Bed
Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LED TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Family Room, 2 Single Beds

2 Twin Beds
Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LED TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds

2 Twin Beds
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LED TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior King Bed

Superior King Bed

1 King Bed
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LED TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

1 Queen Bed
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LED TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

2 Twin Beds
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LED TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Mercure Chiang Mai
183 Chanpuak Road, Sri Poom Muang District, Chiang Mai, Thailand 50200

Rooms
Make yourself at home in one of the 159 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Amenities
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Mingle with other guests at a complimentary reception, held daily. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 250 for adults and THB 125 for children (approximately)
  • Airport shuttle fee: THB 100.00 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 800
  • New Year's Eve (31 December) Gala Dinner per adult: THB 1000

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Babysitting
  • Beauty Shop/Salon
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Shuttle To Airport (surcharge)
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 934 reviews
from derbyshire
Submitted on 01-15-2017
We stayed here to use as a base whilst visiting the elephant sanctuary and other temples in the old city. It was clean and comfortable and the pool was great for the kids to cool off after a day sightseeing. It was also clean and OK to sit around. Breakfast wasn't up to much but as it was included in the price (which wasn't expensive for the 4 days) we didn't mind just having coffee and eating out for lunch. There was a little 'beer garden' outside, which only served Chang but quite nice when we... Read more
from Semenyih, Malaysia
Submitted on 01-10-2017
All the staff are speaks english and are very helpful. Location is excellent, with the supermarket, market, main bus stop & eateries areas within walking distance. As a Accor Platinum members, we were given complimentary airport pick up/ sent off, welcome drinks served during check-in and room upgrade. The room is a decent size and clean. The toiletries provided is minimum and the housekeeping is slow in servicing the room.
from
Submitted on 01-05-2017
This hotel did its job, which is providing a roof over our head. However, it is marketed as a four star hotel when in actuality it is run down and needs maintenance. Staff was friendly. If this hotel considers itself a three star, I would be happy to give it a higher rating. For any guest used to the Accor standard, they will be disappointed by this location.
from Munich, Germany
Submitted on 01-04-2017
It was nice break for two days in my 2 week Thai trip. Nice hotel, quiet, refurbished and clean. Very attentive and helpful staff. Breakfast had good varieties but need some elegance. Good food can be better decorated and presented. Breakfast looks dated and needs upgrade. Management was very helpful and courteous. Free shuttle to night market and good tips. Just book in advance as becomes full.
from Jakarta, Indonesia
Submitted on 01-03-2017
Stayed here for a few days over the Christmas/New Year holidays. The room was very spacious and comfortable with a big bathroom and a decent range of amenities. The location is quite good although a bit far from the night market - there is a free shuttle that runs several times per night so no problem getting there. All staff were very friendly and helpful and the breakfast buffet was good value @210 baht ++. I would recommend this place and I'd stay here again if coming back to Chiang Mai.
from
Submitted on 01-01-2017
Dirty and expensive. Embarrassment to the mecure brand. Looks like they haven't renovated the room for 20 years. Somebody teach them to wash the plates at breakfast time. Somebody teach them to clean the room properly.
from Cameron Highlands, Malaysia
Submitted on 11-21-2016
Please DO NOT write welcome message on the mirror with RED or PINK pen. That is for DEAD people. I do not like the room with mirror facing the bed. Upon check out, I requested for taxi service to airport, the lady driver drop us at the arrival hall instead of departure hall whereby I need to drag my luggages further up. My husband hurt his right hand finger with bandages on but the driver is not very helpful. My husband have to carry out the luggages from the car bonet.
from Lampang Province, Thailand
Submitted on 11-20-2016
We stayed at the mercure for two nights. They gave us a free upgrade on arrival and the room was very comfortable and quiet. The staff are discreet and friendly and are obviously well trained and customer focussed. The hotel location is good for visiting out of town attractions as it is very close to the A 11 and it is on the 107 which is also the road that many attractions are on. The pool was quite nice but the sunbeds were hard and uncomfortable. The sign at the pool saying only one towe... Read more
from Brisbane, Queensland, Australia
Submitted on 11-17-2016
The room is not so clean and the matress is too soft. The hotel need to improve in those areas. The staffs is quite friendly. All in all, i am just ok with this hotel. It is not very good but i can not say it bad.
from Kuala Lumpur, Malaysia
Submitted on 11-14-2016
Very good trip. Hospitality was good. Near town, so food and shopping is no problem. Hotel a bit old. Need a coat of paint. Rooms are clean. However there was daily replacement of coffee or tea packets. Can be recommended
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