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FINAL WEEKEND: $5 Books Your Hotel

Mercure Chiang Mai

Chiang Mai, Thailand (CNX)

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Based on 871 reviews
Room & Rates
Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 king bed
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LED TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

2 single beds
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LED TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 king bed
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LED TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

2 single beds
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LED TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

2 single beds
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LED TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 King Bed

Standard Room, 1 King Bed

1 king bed
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LED TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

1 queen bed
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LED TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Room, 1 Double Bed

1 double bed
Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LED TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Family Room, 2 Single Beds

2 single beds
Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LED TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

2 single beds
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LED TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior King Bed

Superior King Bed

1 king bed
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LED TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

1 queen bed
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LED TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

2 single beds
344-sq-foot (32-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LED TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Mercure Chiang Mai
183 Chanpuak Road, Sri Poom Muang District, Chiang Mai, Thailand 50200

Rooms
Make yourself at home in one of the 159 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Amenities
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Mingle with other guests at a complimentary reception, held daily. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.

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Know Before You Go

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 800
  • New Year's Eve (31 December) Gala Dinner per adult: THB 1000

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Beauty Shop/Salon
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 871 reviews
from Wales
Submitted on 10-05-2016
The hotel is a short taxi ride from the airport. We booked a taxi through the airport for only 160 baht. The check in process at the hotel was very easy and the staff were very friendly. The hotel itself is in serious need of refurbishment. It is like going back to the 90s. I could say earlier than the 90s but I wasn't around then so could not say. It is screaming out to be updated. The rooms are a very good size as are the beds. The beds are massive. So much so that you lose anyone else t... Read more
from
Submitted on 11-05-2016
My wife and I stayed four days here and it was in a good location to access the old city and shopping centres in the area.staff were friendly and service focused always ready to assist.The red ute buses cost 20-30baht per trip per person around the city, they are great to get around. The hotel has good size rooms
from London, United Kingdom
Submitted on 18-05-2016
When I arrived in this hotel, be honest, I didn't like it. The hotel is rebranded from Novotel and it reminds me Mercure in Vientiane. The hotel is old and facility is dated. Staff doesn't speak much english but the services is excellent. They are so friendly and helpful during our stay. This is the most important in hospitality industry and this hotel knows how to enhance it! Well done! Hotel also offer variety breakfast like 5 stars property! Maybe hotel needs renovation to keep it standard a... Read more
from Hong Kong, China
Submitted on 25-05-2016
Real king size bed, spacious room and neat surroundings. Very accessible to nearby Siriwattana market, and a quiet surrounding in the evening. Hotel provide shuttle transport to night market district (about 10 min drive) after sunset and corresponding pickup.
from Malibu, California, United States
Submitted on 25-05-2016
We stayed here for 1 night and used the hotel shuttle/taxi for airport runs, which was really convenient. From the hotel, everything was a short ride away. We found the rooms to be very clean and spacious. We used the pool both days and really enjoyed it. You can order drinks from the pool and they're delivered. Breakfast buffet is great! Service at both the restaurant and front desk are great. We are happy we stayed here and would recommend!
from
Submitted on 31-05-2016
Really enjoyed stay here and was good value for the room and service received. Room was massive and spotlessly clean. Staff made a real effort - and were efficient and friendly. Slight downside was location but it was possible to walk into the centre of Chiang Mai and there is a free shuttle bus to night markets. Would definitely return.
from
Submitted on 06-06-2016
It's easier come to here from the airport, and reception staff as friendly and fast to check in. Please note this here as No smoking hotel but me just fine. Overall room inside just little old and something must be renovate or change new one such as tissue box etc. And all furnish in room are wooden make you are warm and get North of Thai traditional. :)
from
Submitted on 07-06-2016
We really enjoyed our stay at this hotel, big rooms, huge beds and a great breakfast. The staff provide excellent service,nice big pool, and a free regular shuttle into the night markets every night. Very good value for money in the wonderful city of Chang Mai.
from Melbourne, Australia
Submitted on 24-06-2016
They butted 2 Large Beds together for me ,on my own ! I dined in the restaurant and was VERY disappointed..My internet WiFi did not work, however they Fitted a long cable from another source and all is 100%. The Front of Office Staff is very friendly and helpful. The My Home Travel and Taxi Service is really on the Ball--There is a BIG Supermarket 100 yards away, Fresh food, Grog, Milk, Coffee shops, 3, plus Mens and Ladieswear..I was directed to a nearby THAI Massage centre run by BLIND Masseu... Read more
from Hong Kong, China
Submitted on 26-06-2016
1. It's not up to 4 star international hotel standard; 2. twin bed and double room unable to provide extra room key cause inconvenience to two person occupancy; 3. bath room lack of hanger for cloth and towel.
from Bangkok, Thailand
Submitted on 28-06-2016
This month I join TTM2016, I stayed at Mercure Chiang Mai Hotel, in Chang Puak Road, This hotel very good area (quite and clean), All staff very polite , For breakfast is special menu everyday (soybean milk )
from
Submitted on 28-06-2016
The hotel is quiet outdated and as a tourist the location it's not so attractive. The hotel is situated far from the center and by walking it would take around 1h to get to the attractions of Chiang Mai. Also the restaurant of the hotel seemed to be not so clean..definitely it would require some upgrades an of course deep cleaning.
from
Submitted on 02-07-2016
The room was pretty average, although the bed was enormous. You could hear people talking on the corridor from your hotel room. So well I could imagine that if there is a very loudly group of people at the hotel, it could be a disadvantage ;-) There is a supermarket very close to the hotel with a restaurant. But if you want to eat local food with local people, direct yourself to the opposite of the main city. Of course it is nothing fancy, and the restaurant would be closed by the government ser... Read more
from byron bay NSW
Submitted on 10-07-2016
Yes...It could be good if Something happen here.The inside building is beautiful Very Rococo (30's) . The staff is very nice and charming.but the hotel seems dead....There is no life, mainly because the restaurant is dead .The breakfast sad and the bar non existent.!! What a shame!! It seems that the captain left the boat....The bedrooms are very nice Spacious beds ,comfortable, Tv Programm very good (great when it's raining season!!) The pool could be fantastic. If The chairs were padded the ba... Read more
from Merimbula
Submitted on 14-07-2016
The Mercure was an awesome hotel! The architecture was beautiful and it was tastefully decorated with beautiful furniture. Yes, it is older than some, but that adds to the beauty of it. We were a bit concerned when we booked because it was extremely cheap but it blew us away. We were upgraded to the top floor and the bed was huge. The staff were very helpful and helped us with whatever they could. I would recommend this hotel even though it is a little out of the main happening but only a shor... Read more
from
Submitted on 18-07-2016
We stayed in the hotel for 2 nights and we enjoyed the stay. The hotel is located not too far to the main city. We love to walk so distance is really not an issue. Couples of restaurant, local market and the hotel have a free shuttle to the night bazaar which is helpful when you already tired from walking whole day. We can recommend to friends. :)
from Dallas, Texas
Submitted on 22-07-2016
The good: Rooms are recently redone. Some beds are uncomfortable while others are nice and new. Great showers. Solid breakfast with Western and SE Asian options. Nice pool area. Ample conference rooms. Walking distance to Chang Phuak Gate. Fantastic staff. Northside overlooks Old City. But: Still an aging hotel with hallways that echo a lot and doors that don't keep sound out. Internet is fairly inconsistent and almost always slow. Rooms vary a lot. Can walk to Old City but nothing in between a... Read more
from joancollins69
Submitted on 26-07-2016
Not the best After a mix up & misinformation regarding airport collection on their part the staff redeemed itself and from there on the staff are this place best feature. Always smiling & polite from back of house to front. No issues with check in or out Another plus is very clean and a lovely foyer with great big beds (comfy to me) and decent size bathroom no tub good linen and ok toiletries. But then there's: Loud corridors that are like a hospital from some eastern block in the 60s rooms not... Read more
from
Submitted on 26-07-2016
room wise was slightly on the older side. but the service provided way surpass the lack of modern room. As a platinum member, we are given free transfer service from CM airport to hotel. Staff was nice enough to take note on the small details like writting welcome note on the mirror. Feel personalised. And not forgetting the mini elephant keychain souvenir. Overall they response via email is fast n efficient.
from Newmarket, United Kingdom
Submitted on 27-07-2016
Hotel was nice,not as modern as others, but like a previous comment says, they make up for it with the personal touch. Staff where nice and friendly, room was nice but wifi was very poor from our room
from brussels
Submitted on 01-08-2016
This hotel seems to come out of a time capsule from the 70's, but for the price (23 euros for a room) we really cannot complain. We booked a room for 2 adults and 2 children and were given a room with a single extra-wide bed which was fun. There's a pool as well (no kids' pool, it's deep everywhere) as well as a free shuttle to the night market (book in advance at reception). It's a 500 metres walk to downtown; ATM and supermarket are just outside the hotel. It might not be the most memorable pl... Read more
from Singapore, Singapore
Submitted on 03-08-2016
It used to be the old Novotel hotel renamed Mercure,rooms are a bit dated and old but rooms are big,we had a huge king size bed that is bigger than a normal king size bed possibly can even sleep 3 people comfortably,good for a family.with kids. Good service from staff expecially at the restuarant,food prices here are really cheap. Just next door is the Tops supermarket where you can buy your snacks and drinks and it closes next late,also there is a tour agency and a doctor just next door,ver... Read more
from Perth, Australia
Submitted on 07-08-2016
well back a second time this trip was better than the last one[ see first review 2015] . see kam at the taxi desk outside main entrance he will take care of all your sightsee and other transport needs
from
Submitted on 17-08-2016
Mercure covers some the of the basic needs of modern humanity, food and shelter but not Internet. The breakfast is solid, our room is clean (apart from a shower that floods the bathroom if too many people have a shower consecutively) with a comfortable bed but the Internet... Let's just say in writing this review on my phone rather than risk another Internet drop out. The staff were very friendly and helpful when needed.
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