Hotel Features.
In addition to 3 restaurants, Lotus Hotel Pang Suan Kaew offers a snack bar/deli and a coffee shop/café. A poolside bar and a bar/lounge are open for drinks. Room service is available 24 hours a day. The hotel serves a complimentary buffet breakfast each morning in the breakfast room. Recreational amenities include an outdoor pool, a health club, a sauna, and a steam room. This 3.5-star property has a business center and offers a meeting/conference room, audiovisual equipment, and business services. Wireless Internet access (surcharge) is available in public areas and the hotel has an Internet point. This Chiang Mai property has event space consisting of a conference center, banquet facilities, a ballroom, and exhibit space. For a surcharge, the property offers a roundtrip airport shuttle at scheduled times. Wedding services and tour assistance are available. Guest parking is complimentary. Additional property amenities include a rooftop terrace, a concierge desk, and multilingual staff. This is a smoke-free property. A total renovation of this property was completed in February 2013.

Guestrooms.
420 air-conditioned guestrooms at Lotus Hotel Pang Suan Kaew feature minibars and complimentary bottled water. Bathrooms feature complimentary toiletries. Wired high-speed and wireless Internet access is available for a surcharge. In addition to desks, guestrooms offer direct-dial phones. Televisions have cable channels. Rooms also include blackout drapes/curtains. Housekeeping is offered daily and guests may request wake-up calls.

Notifications and Fees:

• This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• A resort fee is included in the total price displayed.
• Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast, if one is offered.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Airport shuttle fee: THB 70 per person (one way)
• Late check-out fee: THB 500
• Fee for wireless Internet in business center: THB 80 (for 30 minutes, rates may vary)
• Fee for wireless Internet in all public areas: THB 80 (for 30 minutes, rates may vary)
• Fee for in-room wireless Internet: THB 80 (for 30 minutes, rates may vary)
• A facilities fee includes use of:

- Sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.