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Royal Orchid Sheraton Hotel & Towers

Bangkok, Thailand (BKK)

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Based on 3805 reviews
Room & Rates
Deluxe Room

Deluxe Room

1 king bed or 2 double beds
388-sq-foot (36-sq-meter) room with river views

Relax - In-room massage available
Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
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Junior Suite

Junior Suite

1 king bed
592-sq-foot (55-sq-meter) room with river views

Relax - In-room massage available
Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
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Deluxe Premium

Deluxe Premium

1 king bed or 2 double beds
388-sq-foot (36-sq-meter) room with river views

Relax - In-room massage available
Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Executive Room, Club

Executive Room, Club

1 king bed or 2 double beds
388-sq-foot (36-sq-meter) room with river views

Club Level - Light refreshments
Relax - In-room massage available
Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Executive Suite

Executive Suite

1 king bed or 2 single beds
753-sq-foot (70-sq-meter) room with river views

Relax - In-room massage available
Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Executive Suite, Club

Executive Suite, Club

1 king bed
753-sq-foot (70-sq-meter) room with river views

Relax - In-room massage available
Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Junior Suite, Club

Junior Suite, Club

1 king bed
592-sq-foot (55-sq-meter) room with river views

Relax - In-room massage available
Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Royal Orchid Sheraton Hotel & Towers
2 Charoen Krung Soi 30, Siphya, Bangkok, Thailand 10500

Rooms
Make yourself at home in one of the 726 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 590++ per person (approximately)
  • Airport shuttle fee: THB 3,400 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Babysitting
  • Barbecue Grills
  • Business Center
  • Children's Program
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Exterior Corridors
  • Free Local Calls
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Night Club
  • Picnic Area
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
  • Swim-Up Bar
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 3805 reviews
from
Submitted on 19-05-2016
This hotel is 30 years old but don't let that put you off. It was clearly a flagship property back in the day and in many ways it still is. Large spacious spaces including the rooms. Well fitted out and maintained. That should keep all the tap Handle photo snappers happy. This is a comfortable and very well run property. The main restaurant knocks it out of the park for breakfast lunch and dinner. It's international fare. There is a seperate restaurant for Thai cuisine. Consistency is the trade ... Read more
from Stockholm, Sweden
Submitted on 20-05-2016
After a couple of nights at the hotel my experince is very positive. High service level and even if the hotel have some years in operation it is very well maintained. Recommended even if it is not in the center of Bangkok.
from Chicago, Illinois
Submitted on 21-05-2016
We enjoyed our stay very much. The location on the river is very nice and we felt like we were pretty close to many of the things we wanted to do and experience. The hotel was a nice blend of an eastern atmosphere with many western amenities. The restaurants and breakfast buffet were delicious and convenient. We would stay again at the Royal Orchid Sheraton.
from Toronto, Canada
Submitted on 21-05-2016
Comfortable rooms, though some relatively small, clean, good service, average bath products, free water daily. Two wonderful pools, one great for lap swimming and the restaurants in the hotel are very good. The breakfasts are included and the buffet is excellent. On the other hand the dinner buffet in the same restaurant at 1250 Baht is over priced and just above average. The hotel in conveniently located next to the public Si Phraya Pier and the Piers 1, 2, 3 where river cruises leave and is at... Read more
from Carlisle, United Kingdom
Submitted on 24-05-2016
Easy access to Royal Palace & Wat Pho, starting with atmospheric 30 minute boat trip direct from beside hotel. Blue flag (from outside River City) are 40b per pier-to-pier trip or 150b for full day pass. Orange flag (pier on left of hotel if facing river) appear to be 14b per pier-to-pier trip. Recommend a walk through Chinatown directly from the hotel, peeping into little temples, traditional chop-houses and shrines overlooking the river. We are over-70s but this walk was no problem, just remem... Read more
from Singapore, Singapore
Submitted on 04-06-2016
This hotel is one of the few located along the river . I have always felt that this immediately gives one the holiday feel- unlike the hotels in the silom or sukhumvit areas. More traditional Thai style in the lobby - which first time visitors to Thailand will appreciate . The hotel also has a fine dining Thai restaurant with traditional Thai dance that will be interesting to those who are keen to learn about Thai culture . If you are keen to hop on one of those large boats for an evening cru... Read more
from Leicester, United Kingdom
Submitted on 04-06-2016
I feel that this is a good hotel, very clean, very smart, very nice bar in lobby as well as two lovely pool areas (one in a garden area, one over looking river) but it had a bit of a business feel. If you're looking to embrace the Thai elements on your holiday, this isn't really the hotel for you. But it is simply a good hotel, all you could need, short walking distance to boats, taxis and some stalls. Staying near the river was the best thing we did while staying in Bangkok, so convenient and c... Read more
from Aberdeenshire, United Kingdom
Submitted on 04-06-2016
Stayed in this Lovely hotel wit my hubby for a few days en route to Thailand. Our room had a great view of the river.The room itself was large with huge bed,and a modern bathroom. Breakfast was very good. Loved using the hotel's riverboat, which was free of charge. Had a drink or two at the hotel's bar. A bit pricey, but we were on holiday.. We would definitely go back to stay in this hotel again, if travelling to Bangkok.
from
Submitted on 05-06-2016
We stayed here on our honeymoon for 4 nights and it has to be one of the best hotels I have stayed in, breakfast was all you can eat buffet style and did not disappoint! The room was exceptionally clean and topped up daily! The free shuttle offered wet face towels and water which in the heat was needed! All in all we couldn't of asked for a better start to our honeymoon
from virginia
Submitted on 05-06-2016
We loved staying by the river when we arrived in Bangkok. Stayed on higher floor with nice view. Easy access to yellow flag boats that took you to Royal Palace and other sightseeing. Could also take shuttle to their transit station but didn't use this ourselves. Had drinks and dinner one night at the restaurant on the river. Very relaxing and great service. Huge hotel but never seems crowded. And AMAZING croissants At little place behind hotel.
from
Submitted on 19-06-2016
Nice hotel and walking distance from sky bar and many little hot spots. Have complimentary shuttle boat every half an hour to get to sky train and main attractions in Bangkok. Has 2 pool areas, one overlooking the river and another with a swim up pool bar. Great variety of food choices for breakfast and staff were accommodating and friendly. Only small negative was getting a bit dated in rooms but nothing at all to complain about. So much to do we hardly spent much time in the room!
from Scotland
Submitted on 19-06-2016
My wife and I visit Thailand twice a year for holidays and always stay in The Royal Orchid Sheraton at the beginning of the holiday for three or four nights and the same at the end. We would agree with many of the previous reviews that a room on the Towers Club floor is worth the extra cost, relaxed efficient, and friendly check in and checkout, a first class breakfast and evening buffet with complimentary drinks in the evening. However, the main reason we always stay in The Royal Orchid Sherat... Read more
from Singapore
Submitted on 20-06-2016
A little off the main city centre (about 20 minutes to the nearest city mall) but it was great when travelling with the family as the kids enjoyed taking the hotel's boat up and down the river! The rooms are dated with low ceilings and dim lightings but service is good and staff are always willing to come forward and assist. Great for meetings and the in-house Thai restaurant is a must try with evening local Thai dance performance!
from Canvey Island, United Kingdom
Submitted on 21-06-2016
We recently stayed here for 2 nights - would suggest 2 minimum probably 3 if you do overnight flight. The hotel staff were so helpful with everything , room was spacious and very clean- a little tired compared to Dubai. Great location on creek with complimentary riverboat to skytrain. We had 2 private tours with viator whilst here which would recommend the temple tours & using viator. Sky train was an experience although very busy even late at night - expect hustle & bustle. Would fully recomm... Read more
from Cork, Ireland
Submitted on 22-06-2016
Our spotlessly clean room had a fantastic view of the busy river below. Although a distance from the busy shopping areas and night markets there were plenty taxis and tuk tuks available. It was really easy to get a boat up and down the river to the various attractions as there is a stop directly behind the hotel. The staff on the concierge desk were most helpful. The breakfast was excellent. What more could we ask for? We did, however, fall for the scam that goes on at the Palace. When we go... Read more
from Bury St. Edmunds, United Kingdom
Submitted on 28-06-2016
Stayed for 3 nights at the Royal Orchid and can not fault the service or the hotel. We arrived at 8 am and were very professionally welcome by the staff and check in and shown to our rooms very promptly. The hotel is located on the river so very easy to visit the grand palace and reclining Buddha as well as other tourist sites. The breakfast is superb with plenty of choice and the staff are very helpful The two swimming pools are clean and a welcome break in the afternoon from the hot weather.... Read more
from North Chicago, Illinois
Submitted on 28-06-2016
Great service, nice location and great food. Staff are very courteous and friendly. Beautiful view of the river from the room and walkway to the River City is very convenient. We had a sumptuous dinner in the restaurant and the added cultural show is a great entertainment. Huge selection in the breakfast buffet which is a bit costly. Loved the fruit amenities and the fresh flowers in the room. We enjoyed both outdoor pools. The towels in the pool area are very soft and clean. Wish I could purch... Read more
from Peterborough, United Kingdom
Submitted on 28-06-2016
We have just returned from Thailand, which included three nights at the ROS. We were upgraded to the 25th floor upon check in as we were celebrating our wedding anniversary. We are SPG members so had free wifi throughout our stay which was reliable at all times. The reception staff were courteous and polite at all times as were the concierge and we encountered none of the issues some others have reporting their reviews. We felt thoroughly spoilt, having flowers and fruit delivered to our room,... Read more
from Princeville, Hawaii
Submitted on 29-06-2016
The Sheraton Bangkok has its own boat and an amazing view of the river. Rattana in the Reservations Department was so helpful taking care of my reservation. Breakfast was quite delicious and the property is an old time beauty.
from Utrecht Province, The Netherlands
Submitted on 01-07-2016
Sheraton Orchid Towers is located at the river bank, which makes for easy access to local water transport. Also guarantees fantastic river view rooms.... Hotel staff is very friendly and service minded, everything as to be expected from the Sheraton Group. The bar at the water front is the best feature... Sipping a glass of wine at sunset, watching the party boats float by.... The Spa facilities are great. Clean, professional and excellent service.
from
Submitted on 04-07-2016
Stayed for 2 nights over the weekends at this Sheraton property, largely for the river view and proximity to the attractions such as Wat Pho. We were not disappointed on these 2 areas and appreciated the relative peace to the city centre of Bangkok. The decor of the hotel is not cutting edge for sure but it suffices. It has 2 nice pools, though the garden pool had insects flying around.
from London
Submitted on 04-07-2016
We stayed there during our honeymoon, stopped for 2 nights. Staff is lovely, so is the lobby , restaurants, breakfast great. cocktails are nice too, great location. but a big let down is the rooms.. Extremely dated, questionable cleanliness in places, furniture seen better days, no balconies, plumbing temperamental. Beds however very comfortable and spacious. we were a bit disappointed that even though the staff knew it was our honeymoon didn't leave any extra touches in the room - nevermind. t... Read more
from Vancouver, Canada
Submitted on 04-07-2016
I stayed at this hotel during my Honeymoon in 2000 and again in 2012 We are back at this hotel , its in a great location across the river. They were good to me , but I think they lack SPG platinum recognition It is a good propery but rooms need refurbishment The breakfast in lounge was okay , just enough , but evening happy hours was great with good selection I had a small issue at check in that was resolved by duty manager, I return in 4 days and hope don't have the same issue again Overall goo... Read more
from Dubai, United Arab Emirates
Submitted on 05-07-2016
The hotel location is awesome, just beside the river, the view is breathtaking. The hotel amenities are great, with a nice landscape. The staff is very helpful and friendly. Breakfast is of good quality and has an immense offer.
from Middlesbrough, United Kingdom
Submitted on 05-07-2016
We stayed for 3 nights as part of our honeymoon, 30mins from the airport and located on the river opposite the Hilton hotel. We got a river view room which was an upgrade from our travel agent apparently. Another honeymoon extra was supposed to be fruit in the room, we received an apple, a banana and an orange and to be honest the banana had seen better days. although this did cover what was promised, it was a little disappointing and hardly something to highlight as a 'honeymoon extra'. This di... Read more
from Seoul, South Korea
Submitted on 09-07-2016
I had been staying 2 days in this hotel with my friend. The hotel has a good view of Chao Phraya river. And all rooms are river view types. Foods are not bad, Staffs are all kind. But the hotel has poor transportation. If I went to Kaosan or Asok, I used taxi or boat. The hotel serves a free boat to Saphan Taksin every 30 mins. It was nice and economic but not convenient. On the 2nd night, I could not sleep well because the ceilling was leaking through the night. The sound of leaking was too l... Read more
from Keller, Texas
Submitted on 09-07-2016
Great location next to the river with its own pier and boat service. The staff is eager to serve and the hospitality is second to none. Facilities are good, great evening entertainment, and good choice for dining. Lobby area is exquisite ! There is a mall next door with great restaurants and bar choices. I'm definitely returning!!!
from Birmingham, United Kingdom
Submitted on 10-07-2016
Lovely hotel. Good location. Very grand. Clean and very polite staff. Hotel bar expensive though, however probably to be expected. Very nice bath tub. No complaints. Can't comment on breakfast- as we didn't have it included. Staff were a little pushy however on trying to get us to upgrade for the "club". It felt very expensive for what you got, so we didn't bother. Would recommend.
from
Submitted on 10-07-2016
Back to the hotel that I first went to Thailand 20 years ago. Service is very good. Yet I mention I been there 20 years ago, they said Welcome Home! 20 years from now, I get older, But the Hotel itself didn't get old at all. It seems stay 20 years ago. The room is big enough for me but it did not give me a wow feeling that may because it is refurnished in a traditional style. Location is not very good. As I am a single traveller, I don't mind to work, I work to China Town, I walked all the w... Read more
from
Submitted on 10-07-2016
Our room had a great river view. The service on the free shuttle boat is great. Great & friendly service, especially Mr Nimit, who has been very helpful & attentive. Down side is there is one kind of smell probably is due to the age of this hotel. Rooms facing river has good view however a bit noisy due to boats passing by, even at night. But it doesn't affect the overall experience.
from London, United Kingdom
Submitted on 13-07-2016
Royal Orchid Sheraton is indeed a 5* hotel - I would recommend fully. We had 22nd floor room and the view was fantastic. The free shuttle boat to the train station was a great help. Staff were friendly and very helpful. The sky-walk from the hotel to the local shopping mall was helpful. One incident we will always remember was when we got off the shuttle boat and went towards the train - one of the Sheraton staff saw us and guided us how to go - on that morning there was some procession where... Read more
from Watford, United Kingdom
Submitted on 13-07-2016
The staff at the hotel were very professional and friendly and it was great to be able to be able to arrive by boat. The hotel is located on the river and in an easy access location for many of the attractions in Bangkok. The room was large and the bed very comfortable with a great view of the river. There are two good sized pools in the hotel, one which is set in a garden with a swim up bar and very relaxing. The other pool is located with views of the river. Food in the hotel was great, but we... Read more
from Brooklyn, New York
Submitted on 13-07-2016
Other reviews mention that this hotel is a little worn out. It's true that the style doesn't scream 2016, but everything is clean, and I believe the excellent quality of the staff made up for the lack of contemporary decor. If you want a trendy boutique experience, look elsewhere, but if you want to feel in good, solid hands, I recommend this hotel! I stayed on one of the Club floors (23rd), which meant we had access to the Club lounge on the 27th floor. We ended up spending a good amount of ti... Read more
from Den Bosch, The Netherlands
Submitted on 13-07-2016
This was the 2nd time I stayed in this hotel. The rooms have a great view over the river, friendly staff, clean rooms, the breakfast was delicious and enough choice. Although you are in a big city you don't hear the traffic or other noise. The location of the hotel is central, close to the Lebua, shops, massage places, etc
from Chicago, Illinois
Submitted on 14-07-2016
I booked an executive suite at a nice price and figured I would at east be eligible for the executive, club I was not. So I figured my gold card status with Starwood would get me eligible for the club it did not. So I figured my gold card status would get me a room upgrade, it did not. So I figured my charm would get me an upgrade or club entry, it did not. They offered to upgrade me to the same room on a higher floor with club status for 2000 Baht, I did not like the view as much as the or... Read more
from
Submitted on 17-07-2016
Clean,safety,quality service and helpful personnel.Breakfast is so large,you can have even smoked fish,sushi etcâ?¦The pool is clean and you can sunbath.The rooms are clean and if you smoke you can have smoking rooms.Especially in the evening you can drink or have something near the river.Every thirty minutes there is a free shuttle to night bazaar until 10 pm.
from Cape Town Central, South Africa
Submitted on 20-07-2016
We recently spent 3 nights here as part of a Thailand sightseeing holiday. We had 2 interleading rooms on the 14th floor with a lovely view of the river - the rooms were clean and stocked with all the usual hotel things. I particularly liked the safe with the built in charger so that kids could charge their iPads while we were out. The hotel also has 2 swimming pools (one closes earlier) with pool side service (which we didn't use as too pricey!) We also found the restaurants expensive so only a... Read more
from Christchurch, New Zealand
Submitted on 20-07-2016
Our family of five (2 adults and 3 teenagers) stayed at the Royal Orchid Sheraton Hotel for the first 2 nights of our Thailand holiday. We can only say nice things about this establishment. The staff were friendly and efficient, the two interconnecting rooms worked well and the hotel facilities rated highly. The location next to the river provided us with easy access to nearby attractions and for us, a new experience in river transport. Taxis and tuk tuks were plentiful outside the hotel an... Read more
from London, United Kingdom
Submitted on 20-07-2016
We stayed at the Sheraton for 3 nights and we enjoyed every bit of our stay there. It's was very clean and modern inside. The most pleasant staff. Good size room with a massive bed. The location of the the hotel was brilliant, you could walk to most places that were local and it was definitely safe to go for walks in the evening or go and get a massage for £8 which was the best massage we have ever had. The river looked very nice viberent at night. You can take a tut tut to the local shopping m... Read more
from West Midlands
Submitted on 21-07-2016
Absolutely love this hotel. Pools are great, rooms are great, food is great, staff are amazing and location and views from room are fantastic and as always the Sheraton breakfast is delicious. Can't wait to go back x
from Maitland, Australia
Submitted on 21-07-2016
Great place to stay. 17th floor overlooking the river. Sit back with a good book and relax while looking out over the river and beyond. Food was great, staff very friendly couldn't do enough for you. Even the room attendants went above and beyond to make you feel at home Great experience 5 ��
from
Submitted on 23-07-2016
Found the hotel fantastic to deal with all staff very very hospitable. Food was good and have great amenities the pool was great for relaxing and the views are amazing. Taxi are required to get around or collection for private tours. Would recommend to anyone
from
Submitted on 23-07-2016
This was our first Sheraton stay. It was a good hotel to stay in. We were upgraded to a higher floor when we arrived. The views and the room were excellent. You can see the Chao Praya river from every room. One thing to note (which other reviews have not mentioned and hence we ended yo buying an adaptor) is that you will not need an adapter for your chargers if you come from Australia, the US, most parts of Asia, Japan or Europe as all the plug points fitted any of these three types of plugs. ... Read more
from Gold Coast, Australia
Submitted on 23-07-2016
I had previously stayed in this hotel and was therefore my choice when planning my trip with the Travel Agent. It did not disappoint in any way. I had booked an Executive King Club Room On arrival I was taken Sheraton Club on the 27th Floor to complete check in facilities. I was made to feel very welcome and offered a cold drink while formalities were completed. I was then personally shown to my room on Level 28 (Top Floor) Amazing views. Nicely furnished with a wonderful bathroom wi... Read more
from Da Lat, Vietnam
Submitted on 23-07-2016
This is an older hotel on the river with spectacular views on upper floors. Highly recommend a room in the Towers with access to the Executive Lounge. I have been coming to this hotel for nearly 15 years; almost like home to me. The food is awesome, especially the breakfast buffet.
from Cambridgeshire, United Kingdom
Submitted on 24-07-2016
Room with a view of the river Excellent facilities, easy access to shopping, ferry crossing, restaurants and markets. Staff speak excellent English and are always available to help with anything you require
from Sydney, Australia
Submitted on 25-07-2016
Faultless service, friendly and helpful staff, rooms with excellent views up & down river, close to ferries - plenty of restaurants close by and taxi's to shopping centers. Hotel restaurants just great with wonderful food at reasonable prices
from Ko Samui, Thailand
Submitted on 26-07-2016
We booked this hotel because my husband's sister came to see us from the UK and she already booked this hotel for her and her family. The hotel has exceeded my expectation. Everything went so smooth from the airport pick up to airport drop off. The hotel is quite old but very well maintained. The food quality is good. The staff is friendly and helpful. There are two pools which are handy. They also got big yard for my son to run around, see the birds, peacock and squirrels. The location is good ... Read more
from Bangkok, Thailand
Submitted on 27-07-2016
Needless to say, i did not consider any other hotel when i am back in Bangkok and this time i stayed 4 nights in the hotel. I was greeted by a Japanese Lady at the reception who speaks pretty good Thai. She was very friendly, polite, professional while delivering the exceptional Sheraton Service. I was then greeted by the bellmen who helped us with the many luggages and was also greeted by the Chef Concierge, the same gentleman that i have seen everytime i came back to stay. I think it is my ... Read more
from Edinburgh, United Kingdom
Submitted on 29-07-2016
This is the second year that we have stayed at the Sheraton and it is as good as ever. We stayed at the Club level and whilst the room is a little more expensive than a standard room, it is well worth paying the extra. You have access to the Club Lounge with lots of complimentary goodies: free laundry, free afternoon tea, free evening snacks (that can be a meal in themselves) and a complimentary bar!!! Also, you get a rapid check in on the 27th floor at a private desk and your room may well be ... Read more
from Arad, Romania
Submitted on 29-07-2016
A 5 star hotel at an affordable price (if I remember correctly), excellent location near the river and a small shopping center with some nice restaurants just 3 min to walk. Nice and comfortable rooms and a nice pool.
from
Submitted on 30-07-2016
Great place to stay and the staff when I arrived on the 23rd were amazing especially the young guy training at reception. Great location and was easy to get to the wharfs, the local boat 15 $ or tourist boats 40 $. Didn't have a chance to try the restaurant but loved the room very comfortable and having a bath was a real treat.
from Runcorn, United Kingdom
Submitted on 01-08-2016
I am booked to go to The Royal Orchid Sheraton Hotel in January 2017 and contacted them to see if the could arrange a return transfer. I was advised they could and given a price of Baht 5000 for 4 passengers with suitcases, so I sent an email back booking the transfer. I had a reply from one of their reservations staff confirming the booking and attaching a form to complete to secure the booking. The form wanted all my personal information,name etc. which is fine. They also wanted my credit card... Read more
from Hong Kong, China
Submitted on 02-08-2016
My wife and I spent a week in Bangkok on leisure vacation and stayed in this hotel with very good experience throughout. Its location is so good for travel around by river boat alone, or free hotel shuttle boat plus BTS sky train. Facilities and services provided by the Sheraton brand would surely never turned you down. Dining options were sufficient in the Hotel or walked through the sky walk on 1/F to the River City Complex for more choices.However, the Hotel environment was so relaxing and qu... Read more
from Surat Thani, Surat Thani, Thailand
Submitted on 02-08-2016
It's a nice place for dinner. Very good and friendly for a good price (all you can eat). For a Brazilian restaurant in Thailand is it to well recomend. Our waitress "Thorn" did a very good job. Thank you.
from
Submitted on 03-08-2016
The rooms need new paint job. Contractors were working on my floor at 10 am after a long flight. I hope they would of told me so i could change my room. I told staff when I was checking out and all they said was " sorry" how would you like to pay??? Really guys!!!! All you care a bout is money. But not too bad at all
from
Submitted on 03-08-2016
Stayed for two nights in the Royal Orchid Sheraton after previously visiting the hotel last year to enjoy a drink by the river. The price I paid for two nights was very reasonable and as a SPG member I was happy to stay here. The hotel is like many Sheratons around the world slightly dated although I would say this particular Sheraton is more in need of a revamp than others. The hotel is still kept very clean and the riverside bar area has a more modern touch. Rooms are large and it seems that... Read more
from Chiang Mai Province, Thailand
Submitted on 05-08-2016
Check in around 13:00 Saturday 30 July on Club Level 27 th floor.Room end suite Excellent view Problems with wifi later in day bought up router Not fix Problem.New room 2418 looked re-modeled end suite Very nice. Staff are Amazing there. Platinum guests receive Club Level Breakfast and evening cocktails and food.Excellent. Believe can also be purchased by guests. 2 Lovely pools. 4 nights there Perfect
from
Submitted on 06-08-2016
Stayed here for 2 nights whilst in Bangkok. Room was excellent, facilities were excellent and staff were fantastic. Easy access to the river boat. Only minor thing but expected in terms of the type of hotel - food and drink was quite expensive. Would thoroughly recommend though.
from Hong Kong
Submitted on 07-08-2016
I stayed five nights at Royal Orchid Sheraton. Overall good, staffs polite, friendly, willing to help. Room rates reasonable, excellent food. Room is clean, big, no smell, everything working as they should be, what else to ask for. The room has roof to floor windows facing the river, very nice sunset view. Out in the corridor, there are windows facing East, in this hotel, you can shoot sunrise and sunset photos inside your floor, this is great. Everyday there are six bottles of free water in ... Read more
from Leicester, United Kingdom
Submitted on 09-08-2016
Had a great stay in this hotel. The room was very comfortable for two adults and two children, with great views across the river. We used the tourist boats from the pier next door to get around which were very convenient and very reasonable. The pools were great as well, and the food was reasonably priced.
from London, United Kingdom
Submitted on 10-08-2016
Stayed here with my wife for 4 nights, this was our first trip to Thailand and we wanted to stay in a good location to explore the city. The hotel is big as you can imagine but clean and luxurious. The staff are very friendly. On the lower level next to the river is the riverside bar, very nice in the evening to watch life go by on the river and enjoy a quiet drink. The rooms are spacious and we had a high floor like 15th with river views. The bathrooms are luxurious as you would expect. Bre... Read more
from Melbourne, Australia
Submitted on 10-08-2016
Have stayed here half a dozen times over 20 years & it still feels the same......it did become a little tired about 10 years ago but feels fresh now. The setting is indeed grand. On the banks of the Chao Phraya river, a huge foyer with soaring ceilings, marble & travertine everywhere & a sense of a bygone era. The rooms are contemporary (1980s), reasonably spacious & each overlooks the passing parade of life on the river. Well fitted out with all ammenities. Restaurants are varied ...we only... Read more
from Leics
Submitted on 10-08-2016
We enjoyed our stay at the Sheraton. Breakfast was v good. Rooms very comfortable - beds are huge! Central location either river taxi or tuk tuks make it easy to get around. Staff v friendly. Food good. Really liked the garden pool with swim up bar. Found prices reasonable for city centre location. Nice riverside bar for a sundowner. We did great boat trip round Thornburi canal on long tail boat from pier to left of hotel where public boats go from. Easy to do wat pho and grand place via boat f... Read more
from Cambridge, United Kingdom
Submitted on 11-08-2016
We stayed as a family in adjoining rooms. the views were of the river so lots to peruse out of the window. The hotel is very big but the staff in the lobby were very friendly and helpful. The breakfast staff not so much but i think they were very busy. The beds in the rooms were very comfortable and pleasant to stay in. The pool was fun with the kids, they ate lunch whilst sitting in the pool at the bar which was a novelty. Personally i wish we had booked a hotel closer to the downtown area as... Read more
from
Submitted on 12-08-2016
Rooms were very dated , the food was overpriced . Pleasant view of river it was enjoyable to just sit and watch the chaotic river traffic. Close to some nice little eateries. Service was friendly and staff helpfull.
from Exmouth, United Kingdom
Submitted on 13-08-2016
Absolutely fantastic; very affable staff who were always willing to pitch in whenever we needed help of any sort. The pools were perfect after a busy day site seeing and our rooms were big and comfortable. Would definitely recommend and stay here and in other Sheratons again in the future.
from
Submitted on 13-08-2016
Nice hotel. As a SPG member my room was upgraded. Clean comfortable room with an incredible view. The hotel Thai restaurant was pricey but delicious food with a nice Thai music and dance. Hotel is attached to a mall so in free time shop, dinning and coffee shops right there. Staff friendly welcoming. I was impressed with the service, room style and comfortable. Hotel is 5 star.
from Singapore
Submitted on 14-08-2016
Perhaps I had begun with high expectations for this establishment, hence was a little underwhelmed by the lacklustre performance. The establishment is a little worn out and in need of a refurbishment. Although their lounge looks more updated and appealing then their lobby. But a major setback is the manpower. From the non-existent service to the negative body language, perhaps they have a misconception of certain races but that's not the way things should be. No assistance with bags, asking ... Read more
from Pittsford, New York
Submitted on 14-08-2016
This hotel is in a great location as it is a short walk to the pier where you can catch the boat to the Grand Palace and other locations on the river. Due to this, you don't have to worry about traffic around these busy areas. The hotel lobby is very nice and the room was wonderful. We were upgraded to a suite, which was amazing! The views from our room were wonderful and overlooked the river and pool. It also included a fruit basket. The rug under the air conditioner vent was wet due to a wat... Read more
from
Submitted on 15-08-2016
Stayed at the Royal Orchid for 2 nights in July before heading to Koh Samui. We arrived at the hotel at about 7am after a long flight. We were pleased to be told that our room would be ready at 10am - relieved as most check-ins are 2pm onwards. We were also upgraded due to the trip being for a birthday so that was also a nice surprise. We were out sightseeing most days but the time spent at the hotel was absolutely fine. The 2 pools were refreshing after a long day in the heat and one had a swim... Read more
from Perth, Australia
Submitted on 16-08-2016
This was our second time here, and it was as good as before. It is on the river, with great views and lots of local attractions. Take the ferry across the river for a market experience, and use the private ferry for a trip downstream to the rail station. Just around the corner from the hotel is a lovely open air restaurant which has great breakfast. Also, there are lots of street vendors nearby for food and trinkets. Plenty of easy and good value transport comes by the door. Restaurants nearby a... Read more
from Andover, United Kingdom
Submitted on 17-08-2016
Fab hotel in an exceptional location. All rooms look over the river. Only negative is you get mesmerised by the action on the river and want to stay in the cool room watching the world go by. Great street food just outside the hotel. Look for the blue tables and chairs.
from Siem Reap, Cambodia
Submitted on 17-08-2016
This hotel is very luxurious. The staff are well trained, spoke english well, and are willing to go extra to serve their customers. Excellent wifi. We had rooms facing the river. It could get lively at night with all the dinner and cruise boats coming and going but we didn't mind. They have a lot of stores in the Hotel itself. Conveniently located by the River, the hotel offers an excellent transportation system going to all the tourists spots. Pier# 3 is right next to the hotel and the public f... Read more
from Harrogate, England
Submitted on 17-08-2016
We have just spent 3 nights here. The hotel lobby and common areas are grand, luxurious and spotlessly clean. We had a family room booked through Trailfinders and were upgraded to a Starwood Preferred room (level 22) which gave stunning views across the river by night and day. 2 Pools at the hotel, both outside - one open til 7pm and one til 10pm. Breakfast had everything you could ask for from English to Asian, pancakes to fruit juice. The best part is how near the hotel is to the river boats f... Read more
from Bangkok, Thailand
Submitted on 05-09-2016
First time staycation in Bangkok as this hotel chose by my parents. Reasonable price with nice river view for every room! Hotel operator pick up very fast and good service. However, I know that this hotel is already 30 years. The room have old smell which is for me is okay. I forget about it when enjoy fresh coffee with river view in the morning. Riverside grill is such a good place to enjoy a glass of wine, lamb shops with live saxophone. Kookkai is hard worker only her working for dinner at ... Read more
from Birmingham, United Kingdom
Submitted on 07-09-2016
The room was good with a nice view over the river. It was kept very clean during our 3 night stay. Breakfasts were excellent, a huge choice and cooked well. Staff were friendly and attentive. The bar area was expensive but you expect that in a hotel of this standard. The garden pool area was lovely, you would have known you were in a city next to the river. The hotel runs a free boat shuttle service up the river to the main rail station. From here we caught another free boat to a shopping/eati... Read more
from Leicester, United Kingdom
Submitted on 08-09-2016
Good points.... Large comfy bed, view of the river, two lovely pools with sun beds and towels to use, breakfast was perfectly adequate, staff all very kind and helpful. A/c worked well, nice selection of drinks at the bar but rather expensive. Loved the free shuttle boat which took you to the BTS sky train station. There and back every half an hour. Cold towel and a drink of water on the way back, nice touch. The train is a good way to travel as the roads are very congested. Bad points.... Wifi... Read more
from victoria, australia
Submitted on 08-09-2016
This hotel is perfectly situated on the Chao Praya river and you can pick up local or tourist boats almost right outside, so just a few stops up river for the major tourist spots, eg Wat Arun, Grand Palace, flower market etc. There are also plenty of street food vendors just around the corner as well as an up market shopping mall. As for the hotel itself, the décor might be slightly dated but rooms are spacious, all with a river view and it offers all the amenities you could wish for and we e... Read more
from Melbourne, Australia
Submitted on 08-09-2016
My husband & I stayed here for five nights at the end of July - early August, this was our third stay and it has been just as enjoyable every time. The location is ideal for us, just a shore shuttle boat and train ride to the centre of Bangkok, makes it a great place to stay. We had a club river view room, with access to the club lounge which I would recommend for a few extra dollars the service and extra's that you receive make it well worth it. All of the staff are so friendly right throughout... Read more
from Deerfield Beach, Florida
Submitted on 12-09-2016
Feels like coming home every time we come here even though it's a big cartel it doesn't feel it lovely club suites and the club level access recommended. Definitely a must in Bangkok also great Pool area for children.
from Paris, Ile-de-France, France
Submitted on 12-09-2016
We stayed here for 2 nights with a friend and found the installations the be very nice and comfortable. We visited both pools, ate at one of the restaurants and had a fee drinks at the lobby bar. Overall it was a positive experience.
from
Submitted on 12-09-2016
I really enjoyed staying in the hotel with my daughter for three days. Loved the pools and gym. The view from the room was amazing, especially early morning. The breakfast included everything you wished except for cheese. ð???
from Bangkok, Thailand
Submitted on 12-09-2016
Rooms, location and good quality were brilliant... Thank you! The free riverboat transfer is a real bonus. Thanks again, I will be returning again and again. U.K. Has a lot to learn from the hotel standard you offer!
from New Delhi, India
Submitted on 13-09-2016
First things first, Don't be fooled by the Sheraton tag, there is no glamour here, it's also a little away from the main city center. Its just a good clean hotel with good river view rooms. It also looks dated in my opinion & the service needs improvement too. They insisted on a deposit for which i argued but since was in a hurry to catch up with my meeting gave them my debit card. They said that they will only block my money but 4000 TBH was straightaway deducted from my account. Its been 7 d... Read more
from
Submitted on 13-09-2016
I visited this hotel in August 2016 during a brief visit to Bangkok. Having previously stayed in the Millennium Hilton on the opposite side of the river this time I opted for a change and booked the Sheraton. Upon arrival I was greeted with a large reception traditionally decorated with a bar area and lobby leading to various restaurants. First impressions were that the hotel was clearly large but very clean and decor was tasteful. I booked a deluxe river view room which was allocated to me o... Read more
from National Capital Territory of Delhi, India
Submitted on 13-09-2016
Royal Orchid Sheraton is located right on the river. The rooms are majestic and overlook the river which is an awesome sight during the evenings and night. With the river flowing and seeing the various modes of river transportation, it is enchanting. The bathrooms are well stocked and the housekeeping is awesome. In fact the entire hotel staff is very courteous and friendly. This property has two swimming pools and the Garden Pool is too good. With peacocks in the neighbourhood and such greenery... Read more
from
Submitted on 14-09-2016
Good quality rooms and services, good river view, buffet is a bit expensive - breakfast buffet is $700 per person. Not very convenient for public transport. Will have to either taking a taxi, paying twice as much and stuck in the traffic, or walking for 1.5k to the closest BTS.
from Ipswich, United Kingdom
Submitted on 17-09-2016
The hotel is very good ,very professional yet friendly and helpful staff. Good position but need to take taxi or tut tut to shops temples night life etc . We did walk to BMK took about 40 mins ,10 by tut tut but interesting walking seeing more of the lifestyle . Had a view over river which is fascinating to watch the comings and goings of river life .some good eateries near the night market .
from Michigan City, Indiana
Submitted on 20-09-2016
this hotel has a good location, just on the river. It is a modern hotel with all modern comforts. Our room was very large and quite. We enjoyed our stay in this first class hotel where we spent 3 nights.
from
Submitted on 21-09-2016
We only spent a couple of nights there, and it seems to be quite far away from a lot of the attractions, but the view is amazing. Situated right on the river, every room has a good view of the busy waterway. It is also right in between the ferry and water bus piers, so cheap, easy and fun to get to the Grand Palace and other places. Good sized rooms, clean and a really nice pool. It made for a very relaxing Bangkok stay.
from
Submitted on 25-09-2016
Hotel was fantastic , Staff very helpful . Courtesy boat on the river .. Hotel facillities excellent . Towels in bathroom bright white . I would definitely stay here again when in BANGKOK .. I can honestly recommend this hotel ..
from New York City, New York
Submitted on 25-09-2016
After reading some reviews, we didn't wanna get our hopes up. But surprisingly our stay turn out to be great! The only concern I have is the air conditioning in our suite. In the hall was alright, but the bed room doesn't seem able to cool down even thou our air conditioning was at full blast. Yet another hotel that after you reach out to them regarding our stay, they didn't really bother to get back to guest even for SPG Platinum members. This is the only downer for me. Do expect a little bit... Read more
from Uccle, Belgium
Submitted on 26-09-2016
This hotel is well placed to visit Bangkok and it's really along the Chao Phraya. The 2 pools propose a very different view and are both very nice. You can easely relax in the quiet gardens near the biggest pool. The Rooms are very clean en the quality of the beds offer good nights of sleep.
from Ramsgate, United Kingdom
Submitted on 26-09-2016
The location maybe a little off for main shopping centre , but the river offered easy access to sky train and some local shops,many the small but much cheaper Robinson shopping Mall, the staff all extremely friendly, concierge , and the character doorman were excellent, good food, and facilities all round, and the suite I had was perfect , if not a little dated, and kept clean as one would expect with the Shraton label. Cannot fault anything here unless I want to be very picky, and a much bette... Read more
from
Submitted on 27-09-2016
This hotel misses nothing - rooms well maintained and cleaned, friendly staff, good food. The shuttle boat to Saphan Taksin is very practical. Disadvantages: restaurants are rather expensive and although the hotel was renovated I would choose something more modern for the next stay.
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