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Novotel Bangkok Platinum Pratunam

Bangkok, Thailand (BKK)

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Based on 2509 reviews
Room & Rates
Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

1 double bed
291-sq-foot (27-sq-meter) room with city views

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

2 single beds
291-sq-foot (27-sq-meter) room with city views

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

1 double bed
269-sq-foot (25-sq-meter) room with city views

Entertainment - Free WiFi, 32-inch flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking, wheelchair accessible
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Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

2 single beds
269-sq-foot (25-sq-meter) room with city views

Entertainment - Free WiFi, 32-inch flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and electric kettle
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Suite, 1 Double Bed

Suite, 1 Double Bed

1 double bed
538-sq-foot (50-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
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Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed

1 double bed
549-sq-foot (51-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

1 double bed
291-sq-foot (27-sq-meter) room with city views

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

2 single beds
291-sq-foot (27-sq-meter) room with city views

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

1 double bed
248-sq-foot (23-sq-meter) room with city views

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and electric kettle
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Hide room details
Novotel Bangkok Platinum Pratunam
220 Petchaburi Road Ratchatevee, Bangkok, Thailand 10400

Rooms
Make yourself at home in one of the 283 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Amenities
Take advantage of recreational opportunities offered, including an outdoor pool, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/caf, and 24-hour room service is provided. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include limo/town car service, a computer station, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

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Know Before You Go

  • This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • One child 15 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 530 per person (approximately)
  • Rollaway bed fee: THB 2708 per night
  • Onsite credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Game Room
  • Kiddie Pool
  • Kids Club
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Shopping
  • Spa Services
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2509 reviews
from
Submitted on 21-05-2016
My family and I recently booke 2 executive rooms and had access to the executive lounge on the 24th floor. We were impressed with the quality of the tooms and also the service rendered, especially from Miller, JC, Eddy and Cherry. They were very friendly and were accommodating to our various requests. The 5 day stay was definitely made much more pleasant from the good service. Would definitely recommend!
from Jakarta, Indonesia
Submitted on 21-05-2016
Been to Bangkok many times and this time I choose to stay at Novotel Platinum which turns out to be one awesome hotel. Room is spacious and very comfortable bed, and we can just walk to many mals around .platinum is really cheap and good bargains and there are night markets also.
from Singapore
Submitted on 23-05-2016
Stayed 3 nights in Novotel in May. Overall had good experience except for the housekeeping. Pro: Location is great. Lobby is on the 6th floor. From the lobby, there is a glass door near the restaurant that link to an elevator which goes to the 5th floor of the Platinum Fashion Mall. We missed that and made a detour by going to the 1st floor and thru the main entrance of PFM. It was much later that we discovered the direct access, which we used frequently after that. Front desk staffs were... Read more
from Jakarta, Indonesia
Submitted on 23-05-2016
with 4-star luxury hotel and a very strategic location , close to shopping centers and malls as well as the culinary center , but pretty much the MRT station. and has a different entrance floor with reception, so check-in process is rather difficult and takes time
from
Submitted on 25-05-2016
Stayed for 3 nights at Executive Room with Executive lounge benefits. Loved the relaxing environment at the lounge with attentive friendly staff (Miller, Cherry, Zoe Eddy and JC) good breakfast/canape and drink selection. It will be perfect if the lounge offer some snacks such as biscuits and nuts to go with our drinks while chilling which other hotel's executive lounge do offer. Tried the massage at InBalance. Price is reasonable and massage is good. However, I can't enjoy in peace in the pri... Read more
from Singapore, null, Singapore
Submitted on 04-06-2016
Good location... Good services... Good staffs... Perfect combination of all good factors... Excellent is the only word to describe my stay.... Would definitely recommend to all my peers who will visit Bangkok to stay in Novotek Platinum Mall...
from
Submitted on 05-06-2016
Suitable for Shoppers.Easy Access to Platinum Mall.A Decent Variety of Food Range.Only not so good point is the Pool is abit small.Traffic there is quite congested.But still a good choice for people who loves shopping at Platinum Mall.
from
Submitted on 07-06-2016
Very pleasant 5D4N stay! Prime location. Love everything about it especially their rooftop bar. Affordable alcohol and friendly staff, remember to look for Garfield! Nicest waiter around. Will definitely return for my next BKK trip! :)
from Singapore, Singapore
Submitted on 08-06-2016
The hotel is about 5-8minutes walk to Central world mall , (covered link bridge to central world mall seems ready to use soon - is plus point) platinum mall is just downstair , the hotel offer free tuk tuk services to siam paragon etc (1st come 1st serve basis) The staff & bell boy are helpful and cheerful , buffet breakfast is good too (choices of food) Overall we have a great stay for 2nights . Thumb up??????????
from
Submitted on 08-06-2016
excellent choice to stay if you like a crowded and near to shopping mall. this hotel is located and connected to platinum fashion shopping mall through Starbucks. what you can expect that is always crowded day and night. easy to find food and night market around. is 10 Mins away from erawan shrine. tried to stay for their executive room and what I can say is two thumbs up for the privileges given to us. Executive Benefit: Daily International buffet breakfast at the Premier Lounge ( 24th f... Read more
from
Submitted on 29-06-2016
I've been staying in Novotel Bangkok Platinum for the few times I've been to Bangkok for work. The hospitality is first class and I always feel at home in Novotel Bangkok Platinum. The staff are always very welcoming and they always remember my little quirks and requests ie lemon water in the morning or extra chilli with my food. Their Guest Relations Officer, Eddie is always amazing. When I was sick the other time I was staying there, she takes the time to make sure I have my medicine and ever... Read more
from canberra
Submitted on 29-06-2016
Have stayed here at least 5 times usually on the executive floor. Once again I had a most enjoyable stay albeit a short stay on this occasion. Large room, comfortable bed and excellent view from the bed room. Excellent breakfast in the executive lounge. Cocktails each evening must have the best range of finger food of any hotel. Staff always keen to be of assistance especially Amie in the executive lounge. Hotel is well situated close to shopping malls and a very good supermarket. Novotel Platin... Read more
from Singapore, Singapore
Submitted on 30-06-2016
It's located right beside Platinum Mall, and just a short 5min walk to Central World. The Pratunam Pier for water taxi is across the road only. There's excellent live gig singing English songs at the hotel lounge bar in the evening during my stay. The room is pretty clean and spacious, highly worth it! The place and services impressed me so much that I'm considering registering for Accor Hotel membership! Will definitely book the same hotel again in my next trip!
from Rishikesh, India
Submitted on 30-06-2016
a hotel which is strategically located for shopping buffs as well as street food. Also suited for business meetings and springboard for outer sights. Adapts well to the crush of Bangkok and provided reprieve and rejuvenates you before you head out for more
from Thessaloniki, Greece
Submitted on 01-07-2016
Novotel Pratunam is the center of Bangkok, which means access to shopping malls, local markets, sightseeing and bars. Traffic is terrible, so if you are on business and have appointments outside the city, better stay somewhere else. Hotel is in a building with offices, so you have to get one elevator to access the lobby on 6th floor and another one to get to the room. Rooms are nice and clean, alo the outdoor bar has nice view and swimming pool, but boring environment. There is fitness and spa c... Read more
from Khartoum, Sudan
Submitted on 01-07-2016
Its within a shopping heaven district walking distance to all various malls. so comfortable,modern and attentive friendly staff. Breakfast is great. The only setback is the kids club ; the management should increase its space and bring in staff so we can leave our kids behind.
from Singapore, Singapore
Submitted on 02-07-2016
The hotel is located right next Platinum Mall and opposite Pratunam market. It's about 5 min walk to Central World and Big C. The room is clean and spacious. Hotel provides free Tuk Tuk shuttle service to a few nearby places including Siam Paragon.
from
Submitted on 02-07-2016
Our stay here was pretty amazing, no complaints whatsoever. The room was spacious and comfortable with a large bathroom. The shower was luxurious and clean. Fantastic bed that you just sink into. Free breakfast buffet had loads of different options from fruit, bacon, eggs, noodles, desserts and pancakes. The bar in the lobby had great service and delicious food. Would stay here again!
from Manama, Bahrain
Submitted on 05-07-2016
Let's face it, you don't visit Bangkok for the peace and tranquillity so being plum in the middle of shops and markets is a big plus. We had been informed that our first choice (Amari Watergate) was under renovation but the Novotel may well have been a superior choice. Within 20m of the Platinum Mall (5 floors of shopping) and inside 300m there's more malls and street shops, this was a shoppers heaven. As it turned out the prices in Pratanum were better than the Floating Market and Patpong. On t... Read more
from
Submitted on 06-07-2016
When we check in late already, the receptionist was disaster ! we book 2 rooms for 2 night, she said only 1 in system & 3 person has to pay extra bed, then we shows the booking which luckily printed before departure. she then have to check again and confirm... then when handle the keycard, she does not show where's elevator & where's breakfast at what time.... hotel room is small for what we have to pay, though it's in the center Elevator dont need floor keycard, which allow people go around. li... Read more
from Singapore, Singapore
Submitted on 06-07-2016
Hotel is right above platinum mall and opposite pratunam area. Walking distance to Big C & Centralworld. However, it is far from any train stations. Room is clean and amenities is sufficient, can be requested if need to. However, we waited for hours and called twice to the house keeping to deliver us toothbrush. Ended up we just left the room as we had been waiting for so long. Being an Accor member or non member is no different as hotel staff does not acknowledge that. Also, online check in do... Read more
from Tagbilaran City, Philippines
Submitted on 06-07-2016
Excellently located in the heart of the fashion shopping area with shops & stalls within a stone's throw of the hotel. Very convenient as it is connected to Platinum Fashion Mall and many food trucks and fast food just in front of the entrance. The room was very clean and shower water was good, consistently hot enough. Breakfast was great and service was absolutely amazing.
from Singapore
Submitted on 07-07-2016
Convenient for girlfriends as it is literally situated above Platinum Wholesale Mall, with an escalator leading straight to the mall. The concierge provides very good assistance and offers great help. There is a complimentary Tuktuk service that takes you to 2 BTS locations. The hotel is located in the heart of Pratunam, the morning market is just a stone's throw away and there's always food around (Macdonalds, 7-11 and a few other roadside food stalls are just downstairs!) Rooms are clean and s... Read more
from Kapiti Coast, New Zealand
Submitted on 09-07-2016
I stayed at this hotel for 3 nights in June 2016. I had an executive room on the top floor. When I arrived at the hotel I was promptly taken up to the executive floor check in. The room I had was awesome - in my booking I had requested a canal view which was what I got. I did however have to wait several hours before I could access the room as it was not ready. If you have an executive room, you are able to use the executive lounge which was awesome. It was great to go there for complimen... Read more
from South Korea
Submitted on 10-07-2016
Hello I stayed from July 4th of July 7th. Late night check-in an airplane, but the staff kindly gave a lot of information. Room condition was good also. In downtown Bangkok, with floor-to-ceiling looks really had a good view. Position is the highest. Take the hotel shuttle subway stations are within easy reach. It also facilitates the mall right next to the building Above all on the ground floor, concierge staff are respected. If I wish to know the name of the employee it has been deplorable. Fi... Read more
from
Submitted on 10-07-2016
With its excellent location directly linked to Platinum Fashion Mall. The hotel is also near to Big C supermarket, Central World. During the last stay, there are works in progress for a covered walk-way to link to Central World shopping area. It is also within walking distance from Siam Square, Siam Paragon and even MBK. Rooms are big and clean. Have always been staying there throughout all our 4 trips to BKK. No Rooftop bar but there is a poolside bar located quite high up too.
from Singapore, Singapore
Submitted on 14-07-2016
Hotel room is decent and clean. Range of breakfast is excellent . Location is near to Bangkok wholesale market and therefore a heaven for ladies and nightmare for guys. Service is decent ,however , front office staff could be advised to work a little faster.
from
Submitted on 14-07-2016
I went to Bangkok for the first time with my mom. Travelling with your elder is a little bit tricky, since you're looking more for comfort than fun. I didn't expect much, since I had a bad experience with Novotel Singapore (Clarke Quay). But this is Bangkok, and the fact that this hotel is located in the centre of Bangkok, I had this hotel booked via travel agent. We stayed from July 9th - 14th. Arrived at the hotel around 5-ish. A little bit disoriented because there were hell of traffics to ... Read more
from Singapore, Singapore
Submitted on 14-07-2016
Very wonderful experiences with all your service staff. I would like to compliment HOM for her excellent service & everlasting sunshine smile whenever we meet her especially during our daily breakfast. She is very attentive to our needs & has great initiative to offer us tea/coffee. This little gesture brighten up our morning. It was also very delightful to see her again at the ground lobby when we were waiting for Taxi. Again, her warm sincerely smile make us feel so welcomed.Wished we could st... Read more
from
Submitted on 15-07-2016
It was our first time in Bangkok, and we stayed here for two nights in Bangkok. Hotel is very centralised and you can get almost everything you need by just walking. Room was clean and modern. Concierge staff were very friendly and helpful, gave us alot of information around the area. Would love to come back if we visit Bangkok again!
from Singapore, Singapore
Submitted on 15-07-2016
Had a great stay in Novotel during my recent trip. Price is a little on the high side as compared to the rest of the hotels around the area but location wise, it is very good. The staff are very friendly and helpful too! This is our 2nd stay there, the last was a year ago. The room has been well maintained and exactly how it was a year ago. Would definitely go back there to stay!
from Singapore, Singapore
Submitted on 16-07-2016
We've booked 2 connecting rooms for 5 nights which is considered as long stay for simply visiting Bangkok. On arrival, we did not get our connecting rooms and we got 2 two double beds room which is not correct for married couples on vacation, right? However, the friendly staff got our connecting rooms from the second night onwards and beds issues and solve the problem. The hotel does not provide certain amenities like toothbrushes, shavers and others which you can request from the room cleaners ... Read more
from Mumbai
Submitted on 16-07-2016
If shopping is your main motto to visit bangkok this is one of the best place to stay.. most of the main markets or shopping malls are at walking distance.. so u would not have to bother to take a tuktuk or a cab.. breakfast at the hotel is good and the spread is wide... most of the staff are very friendly and helpful.. only drawback is their response to any service request.. you would have to make a call to room service twice if you need anything in the room.. also there were some problems with... Read more
from Medan
Submitted on 17-07-2016
We stayed at Executive Suite fr 5 - 10 July 2016. Checked in 10.00 AM and had complimentary breakfast at 24 th Floor lounge. Had early in the morning 2 hours flight from Medan and 3 small children, we really appreciate this hotel's staff friendliness and understanding , all of us could have a rest at the hotel earlier. Room is not spacious but convenient for 5 of us. Again, this family friendly hotel staff arrange 1 extra bed with compliment + clean extra blanket, bed cover for the sofa bed, ver... Read more
from Kolkata, India
Submitted on 18-07-2016
I do not write bad reviews but this one needs to be said and i hope the management considers it as a feedback and improves on it. So after Intercontinental (hua hin) we arrived at Novotel. We chose this place as the location was fantastic and we didnt want to ride cabs as we had an infant with us. So positives: great location, connectivity to the mall, good fitness centre, good breakfast buffet. Negatives: Staff. I dont want to say everyone disappointed us but apart from the bell boy who got o... Read more
from Malaysia
Submitted on 19-07-2016
Room - clean and nice. However, our room was noisy and can hear knocking of neighbours' doors. We also noticed that when we checked in the room, there was a card for another guest in our room. Felt awkward. Toilet - shower was not strong enough. Hot water was good. However, housekeeping should clean toilet /shower area better. Lift - no security card. Restaurant - we did not take breakfast. Only had a bowl of noodles and some drinks. was ok. Spa - booked for massage for me and hubby. Ma... Read more
from syd
Submitted on 19-07-2016
Hotel was in the heart of the shopping district on top of the fashion mall which sells everything that has to do with fashion. Not my cup of tea but would be a blast for those who loves to shop. It is also close to other malls so if you can stand the heat, it is not a long walk to other places. We stayed in the executive level so was able to check in and check out at the lounge. Didn't like they allowed screaming kids in there. So annoying and ruined the ambience of cocktail hour. Food and dri... Read more
from Jakarta, Indonesia
Submitted on 20-07-2016
The location of this hotel is very excellent, but unfortunately the management team was not oke. This is our second time to stay in this hotel because in the first time the service was ok. But we're very dissapointed at the second time. Especially when the first time check in and in the restaurant. Maintenance of this hotel is very poor. Especially at kids club and no key for secure lift to go up stairs.
from Singapore, Singapore
Submitted on 25-07-2016
The room is comfortable for two adults sharing Room is cozy and clean and nice juz that not able to get high floor the gym is basic and spa is not bad juz that we need to wait till 12 midnight for the massage done in our room. Location is excellent within walking distance and link to Platinum Mall Breakfast average Staff english language pretty basic overall still can communicate Bad point is the lift lobby face the canal which will be smelly and troublesome as need to change from room lift to ... Read more
from Singapore, null, Singapore
Submitted on 25-07-2016
Stayed for 2 nights with a group of friends on a shopping trip! Conveniently located beside Platinum mall meant load and loads of shopping done. Short walk to Big C supermkt, Central World and Siam Paragon too! The hotel's in house massage services were great too! It ends late at around midnight thus we could actually have our massage done in our room and slept straight away after that. Rooms were modern and clean and of cos great service from the hotel staff a big plus!
from Singapore, null, Singapore
Submitted on 25-07-2016
great location for shopping freaks. just on top of platinum mall. plenty of food all around the area at any hour. new link bridge to Centralworld n Big C malls. shortfall: quite far to the nearest BTS station.
from
Submitted on 25-07-2016
Room was clean, but check in was slightly delayed as room was not ready, we left our luggages there and went shopping. No welcome drink at the conceirge, although staff was trying their best to attend to everyone, asking hows your day etc. The staff at the taxi lobby was very helpful with getting taxi for the guests. But they seem to expect alot of tips. Once staff got a cab for us and when we handed him 20baht, just for calling a cab, which is his job anyway, he laughed really loudly, and hes... Read more
from
Submitted on 26-07-2016
This is my 5th stay at Novotel Platinum. It is an ideal place to stay with family. The hotel is built right on the top of Platinum Mall, and there is direct entry to the mall from the 6th floor lobby. The typical wares of Thailand are in abundant offering at the mall and deals to be found everywhere. Central World, Paragon and Siam shopping centres are walking distance and also serviced by hotel Tuk-tuk. A night bazar comes alive around the street most evening and enough options for eating exis... Read more
from Kuantan, Malaysia
Submitted on 26-07-2016
My 2nd time staying at same floor (executive room) in this hotel after 9 months. The condition of the room was not as great as before, some problem encountered: 1. The shower holder was loosen, fixed immediately but was loosen again. 2. A lot of silicon sealer applied on the glass window between the bathroom and the bedroom but still notice minor water leak into the bed room during shower. 3. Worn out quilt cover. The quilt cover has tuned thin and worn out, 4. The bath towels supplied were yel... Read more
from Hong Kong, China
Submitted on 28-07-2016
We Frequently Travel to Thailand & Bangkok A No Brainer in our minds. This Visit we opted for a more Central Location. Check-In was extremely Slow with lots of Back & Fourth in Thai to Her Colleague. We were Located on the Executive Floor. The Room was Spacious with City View. Sleep Quality was Good, Mattress & Pillows was Great The Bathroom was a Hazard extremely Slippery once Lathered Up NO Slip Mats Provided. What was most Disappointing was the following Night we Returned to our Room to be... Read more
from Singapore, Singapore
Submitted on 28-07-2016
First time staying in this hotel as I've always stayed at another hotel whenever I go to bkk. I'm very pleased that I made a correct decision to book Novotel this round. Thou I reached pretty late in the evening, check in took some time. However, that is not an big issue to me. I had booked a deluxe room 2219. The room was perfect size.The bathroom is open concept which is very good for couple stay. They have a blind that can be lowered to cover the glass of the open bathroom if need privacy fo... Read more
from Singapore, Singapore
Submitted on 31-07-2016
This is the 3rd time I am staying with Novotel Platinum. Check in was swift and room was clean and bed was comfy as usual. The welcome drink at the bar was nice too. Just 2 things I would like to mention : 1. Not sure if it's the problem of my 'noisy' neighbors or was it because my room was opposite the Evacuation (or was it fireman's) lift, I kept hearing loud noise of people slamming the door. I jumped up initially and later got 'accustomed' to it. Wanted to change room but front desk menti... Read more
from Singapore
Submitted on 31-07-2016
My family had a wonderful stay in the hotel recently. This is my 3rd repeated visit and I will definitely come back again. My family members with me on this trip who are first time staying here, are also equally impressed and pleased with this hotel. Compared to other Bangkok hotels which we have stayed before, this hotel will remain as our top choice. To me, the hotel ranks high in terms of: 1. Great location - near to Platinum Wholesale Mall, Central World and Big C supermarket. The area is... Read more
from
Submitted on 01-08-2016
I had the pleasure of staying at this hotel, great location with convenient sky bridge to Central World. I booked an executive room and we were very well looked after by Knot and JC in the premier lounge. Good breakfast selection in the restaurant, though can be busy at times. The bell and door staff were also very friendly. Would not hesitate to return and are already planning another visit soon.
from Manila, Philippines
Submitted on 01-08-2016
The location is really great for me since i love to shopping so whenever i shop and feel tired it just a step away from the shopping area, the staffs are friendly and nice, the rooms are clean, i always choose novotel platinum when im in bangkok.
from
Submitted on 02-08-2016
Excellent location, comfortable room, food at Square is the best i've ever experienced. Especially, i'm impressed by the staff; they're friendly and attentive, pay attention to every details. Special thanks to Nui, who took care of us since our checking in. I will definitely come back.
from
Submitted on 02-08-2016
Was staying in this hotel due to a international conference in the nearby Centara Grand. My family came with me and we stayed there from Saturday till Thursday, so that we could do some shopping over the weekend. Was upgraded to Executive Room 2505 because of my Accor Plat status. I could see one of the O from the Novotel sign above my window. Pros of this hotel: 1) Just beside Platinum Fashion Mall. Ideal for shoppers who are buying clothes and shoes. 2) There is a 2nd level link bridge that... Read more
from Kuala Lumpur, Malaysia
Submitted on 02-08-2016
My family had a pleasant stay at this hotel, great location with convenient sky bridge and a step away from the shopping area. Great breakfast at the premier lounge. Staffs are very nice and friendly. Will always choose to go to Novotel Platinum when I'm in Bangkok.
from
Submitted on 03-08-2016
It's the first time for me holiday in Bangkok, and I choose this hotel because near central of Bangkok, good price and easy transportation. During stay in this hotel all of staff very kind, helpful and i feel like in my home. The room have a good view, good smell and comfortable. Overall this hotel very recommended! Thanks for Mr. Pang for helped us.
from Singapore, Singapore
Submitted on 03-08-2016
Strategic location. Shopping malls are surrounded with walking distance. Platinum mall, Big C, Central World , Pratunam Market. You can shop till drop. Free shuttle to Siam MRT station.Good service provided by the staff. LIke it!
from Jakarta, Indonesia
Submitted on 06-08-2016
I was stayed in this hotel on 01 - 03 August 2016. The hotel far from the airport and have a traffic but they have best location. Because near the hotel many shopping area and easy to get another food. The hotel building is very nice and bigger. The lobby area have location at 6th Floor in the building. But they have nice staff to recognize all the guest. I was stayed at the standard room for two night. The room is more bigger and the location in the corner room. The facilities in the hotel is v... Read more
from
Submitted on 10-08-2016
I was at the hotel Novotel Bangna near Bangkok and Pattaya the "date" 2016 and i appreciate the staff kindness. The room was great and i appreciated the confort of the bed. The restaurant Shuit Xinand have a really good breakfast. All the food of the hotel square was great. Especially the Hiiragi Japanese restaurant. Many chineese people enjoyed the bar with its cold beer. The bar also get great choice of cakes that you can enjoy with i nice coffee. I recommand this hotel for good business st... Read more
from
Submitted on 10-08-2016
It's definitely good location as it's connected to Platinum Mall the largest wholesale mall in Bangkok. However it's a distance from BTS train station. The hotel breakfast is good, many selection to choose from. The room was just average, would be nice if they have a bath-tub instead of standing shower. The negative was that my key card keep on faulty & have to go down to reception with all my shopping bags just to get it replaced. It happened few times to me so a little frustrated to that. O... Read more
from Hong Kong, China
Submitted on 11-08-2016
This is the best place that one should be based in when you are an avid shopper of Platinum Mall. The hotel is very popular with Asean tourist who is definitely there to shop. Service is excellent. We took the free tuk tuk ride to siam paragon which became a hit for the little kiddos. One improvement that can be done is by the housekeeping to ensure all lights and electrical appliances are working well. On the second day that I was there, one of the light bulb fused, but till the fifth day,... Read more
from Singapore
Submitted on 12-08-2016
Introduction Located about 50 minutes drive away from the Suvarnabhumi Airport in Bangkok, Novotel Platinum Pratunam is a contemporary, 4-star hotel in the center of the city's fashion and shopping district. Conveniently situated directly above the Platinum Fashion Mall, and within 7 minutes walking distance from CentralWorld shopping plaza, and The Palladium World Shopping Mall; the Novotel Bangkok Platinum Pratunam hotel lives up to the Novotel brand name, with a good blend of comfort, persona... Read more
from Bangkok
Submitted on 14-08-2016
I was stay 1 week for a conference and all staffs were very helpful. Please extend my special thanks to Khun Ja the manager (from reception i think) ahe and her colleague was visited and took care of me when i was unwell. The housekeeping lady was very busy all day only 1 person per floor, so the service went slow. The only thing was the traffic and taxi for this hotel very difficult and slow to organized
from Adelaide, Australia
Submitted on 14-08-2016
This is nearing my 10th stay at the Novotel Platinum, Bangkok and is a mistake on my part that I have not provided a review before. I travel a great deal on business and stay at many Sofitel and Novotel hotels and this one is one of the best Novotels that I stay at. It has a great location near lots of shopping both low end and high end if this is what you want and the facilities and staff are excellent, always. On this trip I stayed on the premium floor with access to the premium lounge which ... Read more
from
Submitted on 15-08-2016
Visited the city recently on a business trip and was surprised by the high standards set by this hotel. Knot from Front Desk & Guest Experience was a star staff there - hospitality offered was genuine and patent and staffs such as Knot are assets to the hotel. During check-in, Knot was very patient in explaining to us possible upgrades and we upgraded to a Club Floor room. The Club Floor was good, but not excellent - lacked quality and decoration in comparison to other 5-star club floors. Room ... Read more
from Singapore
Submitted on 16-08-2016
Its is a great location for tourist who only want shopping and food. nearby Pratunam, Platinum mall, Central World and walk a bit to shop at Siam Paragon. MBK is only a few min taxi too. Famous Wanton noodle is just opp Pratunam Mall, Central World and Siam Sq are spoilt for choice for food and shopping. I will always end with a soothing foot reflexology at Mr Feet right opp Novotel Platinum Hotel. Price for rooms are reasonable during Aug period. I went there to spend time with hubby on our ... Read more
from Singapore, Singapore
Submitted on 01-09-2016
Staffs at the Premiun lounge services are excellent. Well done. But we heard the premium lounge will be shifted down to 7th floor to make more rooms on 24 floor. It is very very sad indeed. It has a wonderful view of the city while having breakfast and cocktail. If this is going to happen then likely i might move to different hotel we offer a good view. Strongly suggest the management to consider. Generally, i stayed most of the hotels worldwide most of the lounges are on the highest level.
from Hyderabad, India
Submitted on 02-09-2016
One of the best hotel to stay in Bangkok, rising high with its beautiful structure. I had the opportunity to stay in there for a week-long conference and guess what they were ready to welcome us.It was my first time in Novotel Platinum Bangkok, but wow what a lovely welcome I received. My check-in process was smooth, although I reached hotel bit early than their regular check-in time, however they gave me the room immediately. The hotel is situated at the heart of the city adjacent to Platinum M... Read more
from
Submitted on 03-09-2016
It has two elevators, near starbuks and mak, rooms clean small normal view. It located between the malls and shopping centers, by walk or by tuk tuk within 100 bat. Night market has good staf to buy and platinum as well even it closed at 5. Food very good
from Kathmandu Valley, Nepal
Submitted on 06-09-2016
You can not believe but this is true that in such a commercial area/ location Novotel is quite and peaceful ! So, I had a peaceful sleep in my real soundproof room ! I know for those who like a peaceful location do not need to go for sea resort but can have Novotel a great choice. I like the way I am greeted and taken care by the ground staffs,I think these are the some jewels of Novetel , either when you are entering or leaving the Hotel I always found them with extra kindness and help ! I was ... Read more
from Philippines
Submitted on 07-09-2016
Nice and clean hotel. We just have to take the elevator to the 5th floor and enjoy what the malls of Bangkok has to offer. Rooms are big and very comfortable. We can also go to other places in Bangkok and transportation will be readily available. Friendly staff and breakfast is great.
from Hobart, Australia
Submitted on 08-09-2016
The Executive suit was top end. The Premier Club very good, with the staff very pleasant. Would recommend. Great area for shopping. food in and around the Novotel good with plenty of variety. Breakfast in the premier lounge was good.
from Singapore, Singapore
Submitted on 09-09-2016
Location is splendid if you are into wholesale shopping as the hotel shares the same building with Platinum fashion mall. A large big C supermarket is just opposite the road as well. Rooms are nice, modern and clean. Beds are also pretty comfortable. We booked a superior room with a king sized bed and was offered an upgrade to an executive room with breakfast for all of us (2 adults and 2 boys) for about 880 baht a night. We took the offer as we did not want to fret about the breakfast for th... Read more
from Singapore, Singapore
Submitted on 09-09-2016
The hotel room is clean and great location for shopper. The staff very well trained. Especially at the Premier Club, Ms Anna; very caring and she even lift the serving lids for children as they can??t be reach by them. well done.
from Singapore
Submitted on 11-09-2016
The location was very convenient and the hotel is located next to Platinum shopping centre and Central World. Food is also easily available just downstairs and nearby. The service from the staff was very good. Staff was helpful in getting taxi for us.
from Singapore River, Singapore
Submitted on 12-09-2016
Hotel suitable for young children and it is located just next to the wholesale platinum mall. Friendly staff but the room service request are abit slow. Toothbrush and toothpaste are only available upon request.
from Singapore
Submitted on 12-09-2016
It's definitely an awesome and relax stay at Novotel Platnium BKK, my 1st visit to this hotel though I had stayed several hotels located around this.my family of 3 really enjoyed our entire stay even my extended family whom I had booked a 2nd room for them. Break choices & quality is also great! Service staff are friendly & professional, helpful at all times!
from
Submitted on 12-09-2016
Amazing hotel - they offered us an upgrade at a pretty reasonable price and I'm glad we did! We had booked a deluxe but upgraded to suite. Well worth it - spacious lounge area, simple but comfortable bedroom and bathroom and all very new. The lounge area is good because you don't get that small hotel room vibe - being in such a busy city it's nice to come back to your room and have some space to relax. You also get complimentary evening refreshments at one of their bar/restaurants if staying at ... Read more
from
Submitted on 14-09-2016
Great location for shopping. Mainly wholesale merchandise for ladies. Very limited for men even though there is a designated level/ area for men to go their shopping. The airport transit station is located nearby. Approximately a ten min walk to arrive at the hotel. Also a Walking distance to Zen, Central World and the Big C mall where you get to do your local groceries and daily necessities. The famous Erawan Shrine is located opposite The Central world,ZEN.
from Singapore City, null, Singapore
Submitted on 15-09-2016
Location of the hotel is the main draw, staff are friendly and efficient and rooms are clean. Decided to try the hotel crab dinner buffet and it was a major mistake. First off, its not much of a buffet when you only have steamed crab...and worse off the crab is not fresh and still has Mud on its shells . Why bother to serve snow crab when it is poor quality rubbery legs? Overall food is bad and will not return to restaurant again.
from
Submitted on 19-09-2016
Near shopping and eating areas. Easy access to MBK, Isetan, Big C Supermarket and Centre World and is within the Platinum Shopping Mall and Prantip Plaza which able us to do some last minute shopping before we leave for the airport.
from jakarta
Submitted on 20-09-2016
Come to here only for dinner after shopping at Platinum mall. Since the outside raining so we had dinner here and im accor plus member so i get 50% disc. The price was quite expensive compare to other Novotel in Indonesia. The price for dinner supposed to be for 5 star hotel. Its expensive maybe because of crab. And menu choice its not to much compare to price... i dont eat pork so limited menu that i can eat. Only serve tea and coffee for drink. Others you need to pay extra. But the service was... Read more
from Mumbai
Submitted on 21-09-2016
Hi We were 4 couples visiting the hotel in sep 2016. First the plus... Location is just awesome all the shopping malls - Platinum mall, mbk wall, centreworld, siam square all walking distance. Rooms are excellent. Reception is well maintained with smiling people and it was great to meet them. We got rooms well after 230-300 pm so it was tiring. But was told checkin is 2pm so it was fine. Breakfast ok, same for vegeterians all the 4 days so my veg friends were complaining. Nonveg was decent. ... Read more
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