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Novotel Bangkok Fenix Silom

Bangkok, Thailand (BKK)

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Based on 2060 reviews
Room & Rates

Premier Room, 1 King Bed, Executive Level

1 King Bed
323 sq feet (30 sq meters)

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Bathroom - Free toiletries and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Premier Twin Room, 2 Single Beds, Executive Level

2 Twin Beds
323 sq feet (30 sq meters)

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Bathroom - Free toiletries and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Room, 1 King Bed

Superior Room, 1 King Bed

1 King Bed
301-sq-foot (28-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

2 Twin Beds
301-sq-foot (28-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Standard Room, 1 King Bed

1 King Bed
269-sq-foot (24-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

2 Twin Beds
269-sq-foot (24-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Suite, 1 King Bed

Suite, 1 King Bed

1 King Bed
581-sq-foot (52-sq-meter) room with city views

Layout - Living room, dining area, and sitting area
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

2 Twin Beds
323-sq-foot (30-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 King Bed
323-sq-foot (30-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Sofa bed, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Novotel Bangkok Fenix Silom
320 Silom Road Bang Rak, Bangkok, Thailand 10500

Rooms
Make yourself at home in one of the 216 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Don't miss out on the many recreational opportunities, including a nightclub, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/caf, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

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Know Before You Go

  • Up to 10 children 1 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 530 per person (approximately)
  • Airport shuttle fee: THB 1300 per vehicle (one way)
  • Rollaway bed fee: THB 1060 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Babysitting
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Game Room
  • Gift Shop on Property
  • Jacuzzi/Hot Tub
  • Kids Club
  • Laundry Services/Laundry Facility
  • Night Club
  • Outdoor Pool
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Spa Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2060 reviews
from Malmesbury, United Kingdom
Submitted on 21-05-2016
Can't fault the hotel or staff who made us very welcome. Hotel was immaculately clean and the swimming pool a huge bonus after a hot days sightseeing. Good location but not noisy. The bedrooms had great facilities, the bed and bedding really comfortable and the waterfall shower fab! All in all cant fault.
from Bangkok, Thailand
Submitted on 22-05-2016
Novotel Bangkok Fenix Silom is a quiet and cozy business class hotel away from the hustle and bustle of the main street. The service is pretty decent but a far cry from the usual Accor Standards that i received in other hotels. But as usual, i like the personalized service at the Executive Club Lounge. The room is of course the same as the other Novotel hotels and very comfortable. I will consider this hotel again when my preferred hotel is full.
from Porto, Portugal
Submitted on 24-05-2016
I've stayed 2 nights in this hotel (April 2016) and it was a nice stay. The hotel is what you would expect for a high 3 starts or 4 stars hotel. If you're an business traveler, you'll find this hotel a Standard/Good one. I must say that the rating I've found around the Web for this hotel is accurate. a) The Hotel Room Quality: 8/10 The sleep quality is good and the overall confort is nice. Clean room. Clean bathrooms. The hotel offers complementary water, refilled daily. That's good. The ro... Read more
from Hyderabad, India
Submitted on 24-05-2016
1. Service - The service here is wonderful. Right from the concierge to the front desk, to the rest of the staff, they are always willing to help you out with a smile on their face. Love the service. 2. Food - I was in Bangkok for just two days so was busy sampling all the local restaurants. Can't comment on the restaurants. The breakfast buffet is wonderful with a lot of vegetarian options, but the in-room dining is a let down. I ordered a pizza and it was bad. 3. The property - Great hotel.... Read more
from
Submitted on 25-05-2016
Good service, very nice breakfast! During my stay at hotel, the most impressive thing is the friendly staff. Counter staff Kik, she really enjoy her job to give assistance for us. She translate for us between taxi drivers, and give us famous hot spot at down town city. While checking, she still said happy birthday to me even though my birthday already pass a few days ago. Not only her, staff Ploy, Tang, Nu, Fah, they also did a good service as well. I do will recommend my friend to stay at Nov... Read more
from
Submitted on 01-06-2016
hi every one we have very much happy with our stay in novotel hotel . all staff good . MISS PLOY IS SWEET AND VERY HELP FULL GIRL AT FROUNTOFFICE. WE HAVE 2 ROOMS . The Location is also very good and best Hotel to stay with a budget. Regards, AASHISH SINGH.
from Oldenburg, Germany
Submitted on 01-06-2016
the last 3 years i was staying a few times here, a nice not too big hotel, a little bit at the end of silom road ( so a bit more quiet) but a lot of shops, shopping centers, restaurants very close. very friendly, always helpfull stuff there, the rooms are novotel standart - so nothing to claim ;-) the swimming pool is a bit small but for the daily jump in after shopping or sightseeing it's ok. the bts (skytrain) is close just a 10 minutes walk - so from there you can reach most other places fas... Read more
from Bangkok, Thailand
Submitted on 01-06-2016
the amenities were absolutely awesome as well as the room is also good as well as well as concierge mr. au mr. roon n mr. kob .hotel has free wifi and everything is charmin n well mantained this is da great holiday. i will come back again for next visit. Tips : for local taxi you should call by urself on street and ask for meter taxi only
from Mumbai (Bombay), India
Submitted on 02-06-2016
To begin with there are 4 to 5 novotel hotel branches in Bangkok. The one i am writing about is at Fenix Silom..The Hotel is centerally located & most of the tourist spots are easilly accessable.... Fully equipped with a spa, gym, pool shopping center & restaraunt this is an ideal location if you want to spend time in Bangkok. As it is on the main road itself, taxis & tuk tuk is easy to get. In addition to that if you want a drop to the nearest bus or train station, the travel desk arranges shut... Read more
from Margao, India
Submitted on 08-06-2016
Checkin to the NOVOTEL after a horrendous stay at the courtyard marriott pattaya. Got an early checkin and upgrade complimentary. All thanks to Zheng the duty manager. Very cozy room. Courteous staff... They also gave us a late check out complimentary. We got to use the gym lockers complimentary prior to us leaving the hotel for the airport for a wash and change. Right in the centre. The local taxi cost just 150 Thai bhat to reach platinum mall and other shopping areas. Very extensive breakfast ... Read more
from New Delhi, India
Submitted on 29-06-2016
Probably the only plus point this hotel has is that it's at a walking distance from Patpong night market (for those inclined to visit it). Otherwise, it's quite far from the main shopping districts near MBK or other malls. Which becomes a pain what with tuk-tuks and even taxis just refusing to go by meter, especially during 'rush hours' (which is practically any time of the day - their interpretation!) - you could actually spend more on commuting in a day than your hotel room charge! Its loca... Read more
from Mumbai (Bombay), India
Submitted on 30-06-2016
I had a pleasant stay here, though the check in took lot of time, the hotel was very clean, good polite staff, good breakfast, excellent room. Its very near to the sky bar , the best bar in Bangkok. The girl in the travel desk was very friendly and she recommended this place to us and we loved this place. Its expensive but worth it. I loved my stay in Novotel, excellent sleep and good service. There are many shops and restaurants near by. Not far from the sky train too
from London, United Kingdom
Submitted on 30-06-2016
Stayed here for 4 nights in June 2016 (24-28 June) and loved every minute of it. Middle of Silom close to various starbucks' and other shops such as 7 elevens etc. a 5-7 minute walk from BTS Surasak and close to the river. Away from the touristy side so enjoyed taking walks from here around the hotel. Will deifintely stay here on my next visit. The staff at the hotel are very warm and professional and happy to help! Look forward to my next visit!! p.s. THANK YOU FOR THE EARLY CHECK IN.
from
Submitted on 30-06-2016
Very excellent service I ever had ! Warm welcome from receptionist at the front desk especially miss Kik and miss meaw Breakfast should be more options for Indian food. The location is good with a free shuttle service from hotel to sky train station. I ll recommend my friends to this hotel and for sure I ll come back here again !! Thank you guys so much for a wonderful time
from
Submitted on 01-07-2016
We recently stayed in this hotel from June, 4th till June, 6th 2016 and all I can say is the hotel has a good location, not to far from malls or market. We even took a tuk-tuk to go to the malls and exploring the city as well. There was a Silom market near by the hotel and it's a walking distance. Positive: - They assigned us a great room on the 20th floor, which has a great city view. - Upon arrival, they prepared for us a bed decoration with a welcome amenities (nice touch!) - Upon breakfast,... Read more
from Dubai
Submitted on 01-07-2016
Stayed there for tow nights. Overall experience was good but taking one star off for front office staff. They are bit rude and inexperienced. No help can be expected from the front page office staff. Good to stay, if you are looking for quite area. Lots of restaurants around (few Indian restaurants as well)
from Thane, India
Submitted on 01-07-2016
Hotel Novotel is Central to everything in Bangkok,located near two BTS sky train stations. Within walking distance is Jewelry Trade Center and Sathorn Pier. Hotel provides all the necessary facilities for business as well as leisure activities.
from Guadalajara, Mexico
Submitted on 01-07-2016
Very nice stay in Novotel Fenix Silom. The hotel is very well located on Silom. The rooms are modern and well equipped;For the breakfast the buffet is pretty good with french bread Very well received by Soléne and Bunny.
from Hong Kong, China
Submitted on 05-07-2016
Cost only hkd400 per night, great value indeed. As the platinum tier accor plus member, the hotel do show some extra attention to my stay, like exclusive breakfast zone at the cafe, free fruit and sparkling water at the room, and a free room upgrade. Only one thing need to be improve, is the setting of the basin and tap distance. It's not user friendly at all, and water will be easily spread to everywhere.
from Yangon (Rangoon), Myanmar
Submitted on 05-07-2016
We stayed only one night there.Check in time on July 2 evening and check out on July 3 noon.Hotel location was easy to go everywhere.Lift protected with key card system was safe.Room very clean.I appreciated hotel's light saving system.But my room 1118 was a little bit smaller for family.My room also had very weak wifi signal,so my internet connection was hard to conect there.Breakfast was awesome.My favourate was tuna head soup among many foods.Staff were not very friendly due to busy with many... Read more
from Kuala Lumpur, Malaysia
Submitted on 06-07-2016
It took me about 30 mins to arrive from Don Mueang Airport during a non peak traffic hours. The check in process was smooth. You will have priority to check in if you are the accor member. Staffs are very helpful. I encountered difficulty to get taxi to airport and they are willing to help you ask around. They even will guide you to the nearest convenient store, restaurant etc. Service was great. They delivered water to our room immediately upon request. Price: affordable. It was less th... Read more
from Sydney, Australia
Submitted on 06-07-2016
I booked this hotel for myself and 2 others using my Accor Plus card. I had a suite and the guys had a deluxe king room each. Suite was great and had plenty of room in lounge area for a rollaway or even 2 for the kids if thats what you need! Suite comes with a few added extras, like free breakfast and free mini bar contents topped up every day! The deluxe suite rooms were quite nice and had all the features that you would expect from a 4 star hotel of this quality. Breakfast was very good with p... Read more
from Mumbai (Bombay), India
Submitted on 07-07-2016
For a comfortable and peaceful stay I would recommend this hotel. Friendly staff, lovely ambience and good food while shopping and night life are all close by, makes this an all round hotel be it for business, leisure or family stay.
from Wroclaw, Poland
Submitted on 08-07-2016
Good brekfast but the same every day. Reasonable prices for meals. Very convenient solution for families with children, you can book two rooms connentig one to another by internal doors. Inside the room you'll find everything you need: comfortable bed, safe box, refrigerator, the kettle, coffee, tea and sufficient bathroom with all standard stuff. On the 7th floor there is open swiming pool. 50 m from the hotel you'll find some convenience stores. Hotel is quite clean and tidy.
from Yangon Region, Myanmar
Submitted on 08-07-2016
Being in city center, hotel was busy. But service was quick and enough number of staff were there to help me at breakfast which was also delicious. Edge of the tech facilities like vga, hdmi and usb input to monitor with user friendly position on the walls together with plug sockets to accomodate different types of equipments without need of adaptors made me confortable to stay.
from Singapore, Singapore
Submitted on 08-07-2016
Value for money hotel, but a little far away from main shopping areas. Rooms were clean and well maintained despite being 4-5 years old already. Restaurant should offer a bigger selection of food. Quality was good, but variety a little disappointing. Overall a good stay at a value for money property. However, look for another Novotel in the main shopping areas if you do not want to spend your time travelling in Bangkok's horrendous traffic.
from Mumbai (Bombay), India
Submitted on 13-07-2016
After an horrendous room which was given to us we got a letter from the asst manager requesting for change in the room. However it was too little to late. To compensate the same and since we were checking out at 3:00 AM . they offered us breakfast in The room. However the trolley was so unhygienic. We ate a little and decided to leave everything. We are at the BKK airport and have an upset stomach. How's that for an experience.
from Brussels, Belgium
Submitted on 14-07-2016
My wife and I stayed recently for several days at the Novotel Bangkok Fenix Silom Via trip advisor, I want to express my gratitude to the entire Novotel staff, we felt extremely well treated by the professional and friendly staff. Especially, I want to thank the Assistant Front Office Manager , she was always very concerned about the well being of the hotel guests. I will definitely come back to this well located BKK Novotel Silom Rd Hotel Thank you for this great hospitality!
from Ho Chi Minh City, Vietnam
Submitted on 15-07-2016
2 nights stay in the tidy, clean and facilities had enough for the 4.5* standard hotel. Location is near to everything. From the check in to check out was very quick and smoothly, accurate, especially Ms. Ploy (I'm not sure her correct name or not) at front desk is very fantastic, hospitality and helpful and always smile. Concierge was helpful too, sight seeing, pier, Sky train .... 's location was show in very clear detail. Housekeeping did a good job. What a wonderful stay with Novotel Fenix S... Read more
from Nanjing, China
Submitted on 17-07-2016
Good hotel with clean rooms and perfect service.Location is good too. The breakfast is very yummy and have lots of foods to choose. The surroundings of the restaurant on the six floor is very nice. The service of the staff named KIK is very good and efficient.
from Surat, India
Submitted on 17-07-2016
Hi these Hotel is excellent very neat and clean rooms are also very good very good for family and the breakfast is very hygienic and they have very good variety but it is some what far from shopping market and too much busy area and the staff is also very good and helpful
from New York
Submitted on 18-07-2016
Our family just returned from a 3 week visit to Thailand and stayed at the Novotel Bangkok Silom Fenix twice for a total of 6 nights. The front desk (Ms. Bunny and Ms. Kik) went out of their way to provide excellent service and hospitality. The location is very convenient with a short walk to the Skytrain station and night market. There are a variety of restaurants within walking distance as well as a shopping mall with food court. The rooms are spacious and clean and the breakfast buffet wa... Read more
from
Submitted on 19-07-2016
Novotel Fenix Silom located on Silom road, located in a renowned area of Bangkok, near to almost all major landmarks of the city, loved their breakfast spread, kept Indian palate in their mind hence, it was never an issue for us!!! Room service is very prompt and at 2 PM they served us yumm Thai dinner within no time . The ladies in the front desk are really cordial and guided us well, speciall Ms Prow and Oum, the concierge service is also great, for veggies the best part is Sarvana Bhavan righ... Read more
from Ashburn, United States
Submitted on 22-07-2016
The room is clean and well maintained. Close to attractions, can use transit from the airport easily. My booking was prepaid so I wasn't thrilled about still having to leave a deposit. Great hotel for reasonable price.
from
Submitted on 23-07-2016
Area is close to plenty of cultural attractions. A mild foreign presence, with plenty of local charm. I wouldn't call it a busy area, however it should be noted that the hotel is right next to a main road. Excellent service, hotel staff were well trained and I got a warm welcome. Staff were very helpful and full of smiles. Room was cosy and satisfactory. Not too many room options but the deluxe room was still more than adequate for my stay.
from Sao Paulo, SP
Submitted on 25-07-2016
one of the best hotels starting with the reception Champoo received us very well and has excellent English!!! breakfast of them is wonderful, very well served !! I left wanting to get rs me and my boyfriend did one of the tours through the hotel which super indicate was very good and serve good food !!! It has a bar in the reception very nice but the waitress was not related to work, scowling and said not welcome or thank you !!! the room is cozy and very quiet super recommend that place is not ... Read more
from
Submitted on 25-07-2016
We visited in 2014 to Bangkok, and luckily we booked our room in this hotel. this hotel is luxurious with nice and helping staff,. Can't get better than this. location is good. Jst want to thank the staff that made our stay comfortable.
from
Submitted on 26-07-2016
Had a wonderful stay for the second Time in Novotel Silom and not to forget miss Kik of Accor help desk for her hospitality and updating me of my membership with Accor . Novotel Silom beeing centrally located helps in moving about bangkok be in the daytime or night along with the cosy rooms and beautiful city view at night time .Wish you all the very best .
from
Submitted on 26-07-2016
The hotel is located in Silom and is close to the BTS or the piers which is very useful for travel.. Bangkok Fashion Outlet, MBK, Pratunam , Paragon mall etc all at a close distance..The travel desk or Concierge is excellent and they really guide you very well by providing you with the best possible way. I would say the concierge was one of the best I have seen at various hotels. Also the packages offered by them are at good price and not at all expensive.The rooms are a lil small but nice enoug... Read more
from
Submitted on 27-07-2016
We were amazed by the quality and service of Novotel Bangkok. The check in went fluently and a small attention was prepared for our honeymoon. The staff was impeccable. The room was cleaned every day and fresh towels put at our disposition. The rooms were well prepared and bright. The reception has been very helpful fulfilling our every demand and giving us all the information necessary to make our stay as comfortable as possible.
from Chiang Mai
Submitted on 28-07-2016
Situated a short walk, 10 minutes, from Silom night life, this hotel offers excellent service. The rooms are comfortable, nothing is left to be desired. Breakfast has a large selection of good quality food and the lobby bar has good value drinks. There is a small pool on the 7th floor and can get quite busy in the afternoons. A short walk to Surasak BTS station or a leisurely walk to Silom make this a convenient location.
from Coventry, United Kingdom
Submitted on 28-07-2016
We stayed here for 5 nights. - Fab location - lots of places to eat near the hotel. Taxi and Tuk Tuk available outside. It can get busy outside around 6pm . There is also a small agent next door which exchanges money. 7-Eleven and Family Mart is around the corner. Sky train is about a 10 minute walk. - Room was clean - water provided daily, shower gel, shampoo, towels. We had a lovely view of Bangkok. Only issue was that you'd have to wait for the sink water to drain as its slow. - Swimming po... Read more
from Great Malvern, United Kingdom
Submitted on 30-07-2016
Fantastic stay at the Novotel Bangkok Fenix Silom and superb price. The room was well appointed and clean and the bed was massive! The bathroom had everything you could need and the shower was very good however it did leak a little onto the tiles floor but this was not a problem. We ordered room service on the night we arrived as it was late. A good selection of Asian and European cuisine and the prices were also extremely reasonable. The hotel also provide free bottled water in the room and thi... Read more
from
Submitted on 01-08-2016
Wonderful experience with staff members! The food was also enjoyable. The location is also amazing as it is close to the train station as well as plenty of taxis and tuk tuk's available. Would go back again :)!
from joancollins69
Submitted on 02-08-2016
Was slightly dubious at staying here with so many reviews by members who'd only ever written one positive review and about this hotel but it was pretty decent Check in fine Staff all well presented and curtin us from beginning to end Gym quite good with a few machines and decent weights set Pool best for kids under 10 Room reasonable wear and tare two single beds pushed together but comfy pillows a little soft Toiletries unique and nice to hotel Two bottles of water free daily Shower generous a... Read more
from
Submitted on 05-08-2016
I have stayed here now on 6 different occasions and yet again was extremely satisfied with the accommodation , the staff and the facilities. The location is good . Within walking distance of the main shopping in Silom Road and a short taxi ride to the fabulous Asiatique shopping and food area .
from Bengaluru (Bangalore), India
Submitted on 05-08-2016
Experience the Comfy and private environment, for a memorable stay. The pool side is great and the food is lip smacking. Near to the sky train station, cabs and tuk tuk are also decent travel options. A special thanks to Mr. AU and Mr.YUT for good service.
from London, United Kingdom
Submitted on 06-08-2016
The hotel itself is nothing exceptional, the standard Novotel rooms in a good clean condition. There are some pros and cons, their weight will depend on traveler's needs. Pros: Airport access excellent, building located right at the Silom Road elevated highway exit, providing reasonably quick access from both Don Muang and Suvarnabhumi with a taxi, even in morning/evening rush hour. (arriving from BKK was 45 minutes from taxi stand to lobby at 5pm, departing DMK 25 minutes at 7am). The 6th fl... Read more
from Bali, Indonesia
Submitted on 08-08-2016
When I check through website, firstly I assume this hotel will be near with BTS but actually it's a little bit far. You need to walk around 20-25 minutes from Hotel to nearest BTS. The street pathway also a little bit dark from Hotel to BTS but its safe (if you walk fast, please don't walk slower and keep cautious with your surrounding) and for some who didn't like to walk alone maybe it will be difficult. Maybe this hotel suitable for a group traveler with rent-car, but not for a solo traveler ... Read more
from Singapore, Singapore
Submitted on 09-08-2016
Was a little tight on budget and chose this property given its proximity to Sathorn and i must say i wasn't disappointed at all! The room was decent, with all the basic bathroom amenities you require for your stay, the bed was comfortable, nothing to complain. The only thing i would comment was the toilet, the shower room doesn't come with a door... Though the toilet has one. The breakfast spread was good (again for the price i paid i expected something more basic), good range of soups to cong... Read more
from Taipei, Taiwan
Submitted on 05-09-2016
The best advantage is the location and wifi. The receptionist while check-in are friendly to let me fell sincerely welcome even they still ignored my request about bathtub.The receptionist on duty on Aug 29 are unfriendly and ignore I standing in front of Accor counter for a long~~~~~~time.It costed much time to check out.The door men are smile less. Besides,most staff are friendly here.
from Italy
Submitted on 06-09-2016
Very nice hotel, central position easy to reach the main things to see. I spend a word for one of the receptionist Miss KIK which has been very helpful,always smily and there to help and answer any question!! Thanks KIK! :-)
from Brisbane, Australia
Submitted on 07-09-2016
Check in was very personalised and once again loyalty was rewarded without even having to ask. Seasonal fruits in room, was upgraded and offered late check in to 5pm. Drink voucher was also provided. All the staff were extremely courteous and the concierge was amongst the best I've seen. It didn't seem overaly busy either meaning you never hat to wait long to speak to someone. The lobbys to the rooms were dark with dim lighting on the room number which gave a really cool and relaxed vibe to the ... Read more
from
Submitted on 08-09-2016
Nice view Friendly staff In the city near to Indian n Thai restaurants. Ms.bunny and Ms.kik hotel staff is so overwhelming. Amazed with their hospitality. The best parts Easy transport Pool Spa Stone bar. Wish to visit again.
from
Submitted on 08-09-2016
It was ok and hotel staff was also ok.Rooms were small. But the view was really nice. Miss kik and miss bunny the receptionist was Very help full At the times of checkout and waiting at leisure. Al though a good experience correct location of the hotel saves you hell Lot of time. And also near to Thai street food and some Indian restaurants also. Can't get any better .
from
Submitted on 10-09-2016
Very well maintained rooms. Convenient location. Very helpful staff. Mr. Au and Mr. Bin at the concierge desk were particularly helpful in helping us get around. Would recommend to stay here. Don't mind coming back here the next time I'm in bkk.
from Pune, India
Submitted on 10-09-2016
It was a very comfortable stay @Novotel. Spacious rooms, good food & courteous staff. Mr. Au & Mr. Biw at concierge desk were very helpful. They guided us very well about commuting around the city & their shuttle drops were always on time. Very helpful for sole travellers. Thanks for making our stay at Bangkok so easy. Appreciate it! Recommended for stay!
from
Submitted on 11-09-2016
Have all the basic facilities required with friendly staff and amenities. Room service was excellent. Swimming pool and bar is small. The restaurant is bit costly. But have restaurants nearby if you prefer Indian food. Special thanks to Mr. Au for his services and guidance for our itineries.
from Johannesburg, South Africa
Submitted on 11-09-2016
Room 1206 toillet smell drain you open the door the smells.not very professionalismaa I order tea at 03:30 am. It came with a bill of 110 barth i explain i didn't had all cash only card debit.so i wll signed and pay in the morning the barman left 15min he nock nock in my room telling me i have to pay i can go to 6th floor to pay,i told im on my pijams to sleep so tired that i give my debit card.hope he didn't done anything wrong,15 mints cama and say card usk for pin.i told him again and again t... Read more
from Mumbai (Bombay), India
Submitted on 13-09-2016
I stayed here for more than a month and it was a nice experience. They have a good staff and they are very friendly by nature. They entertained all my requests with a smile on their face and made sure that i had a pleasant stay. I had no complaints from any of the staff members or the kind of facilities that they provided. Few things which i felt that they should have provided in the room were slippers, bath robe(though towels were there), toothbrush and paste. These things are provided by Hol... Read more
from
Submitted on 13-09-2016
Overall hotel room is acceptable with the price. Nearby with 24hours convenient store. Able to locate a massage palace opposite the hotel. Breakfast with limited choice, both day of our stay breakfast look same luckily taste is acceptable. Staff is friendly.
from Maasmechelen, Belgium
Submitted on 14-09-2016
The service here is great! I have no word that can describe the helpfullness and kidness of this staff. Since we had a row of problems flying back to our home destination the staff was there to help us any way possible! Especially the staff member KIK deserves credit for her work! She's a woman dedicated to do her job as best as she can to help and please the costumers! Since this was our first expierence with the Novotel chain i'm happy to say i would choose for this chain again without hesitat... Read more
from HOUSTON
Submitted on 14-09-2016
I have stayed in this property before, and return because the accomidating are very good. The G M if the property makes sure his property is well maintained, and his staff very friendly and accomidating. They make sure all questions are answered and are always friendly and helpful. They breakfast buffet is good, and they are doing a two for one dinner special now thru November . I had it this evening and not only was it very good, but there were no tables to be found ! I def would recommen... Read more
from Barcelona, Spain
Submitted on 14-09-2016
Standards of Novotel as wherever. Good and variated breakfast, western and thai. Easy access to skytrain and river boats. Rooms are smaller than in other hotels of the chain and there isn't space for additional bed for child. The staff of the hotel offered us a superior room in order to host our fourteen years old daughter.
from Sydney, Australia
Submitted on 16-09-2016
We choose this hotel because we are low maintenance guests and need a central location. The rooms have a king size bed and are spacious enough. There a free shuttle to nearest BTS railway station and the hotel is walking distance to the river. The price is very good value
from
Submitted on 17-09-2016
Novotel Bangkok offered an excellent service throughout our stay. Staff was so kind and helpful and we felt homely. Beautiful city view from our window made our holiday exciting. Mr Au and Mr. Biw and Ms. Prow offered wonderful service.
from Hong Kong, China
Submitted on 19-09-2016
for this stay, I feel like I got a wonderful time here cuz when I came to check in at front desk the guy name khun Nut front desk attendant but I don't know his real name he gave me a nice room and answer all my question as a friend and during my stayed when I met him he keep asking how are you, anything else I can do for you so that made me feel comfy with this hotel and another position in this hotel was good I stayed December 2015 to January 2016
from Berlin, Germany
Submitted on 19-09-2016
There is not much to say. My requirements are high and I feel really welcome in that excellent place. The benefits for Accor Gold and Platinum members are excellent. I will love to come back again. The location was convenient, the windows well isolated from the traffic.The matrace was not too soft, not too hard. The temperature of the water and the water pressure in the bathroom was perfect....The breakfast was perfect and there was a special seating area for Gold and Platinum members. The staff... Read more
from Shah Alam, Malaysia
Submitted on 19-09-2016
Stayed here for 2 nights, hotel located at the end of Silom road. A bit far is walk to BTS station or Silom Complex, but hotel provide hourly shutter service to BTS Sala Daeng. Thumbs up. Staff can speak well english and helpful. Need to thanks front desk Ms Ploy for fast get a room for me even I'm arrive a bit early. The handsome Mr Yut who handle the shuttle service and Mr Au too. Overall I'm quite satisfy with my stay and many thanks to Mr Nu who keep the hotel in top service.
from
Submitted on 20-09-2016
Restaurant in Novotel Bangkok Fenix Silom Hotel is fine-dining restaurants in luxurious hotels: have many authentic Thai cuisine , Of course, Here is the majority of places to eat in specialise in local flavours, but this is a place where you can also find super quality food from around the world, particularly Chinese, French, Italian, Mexican, Japanese and Indian.I am impression in taste of foods and best service form Mr.Nuttawat nukull front operator .He is very kindness Take Me to the rest... Read more
from Lisbon, Portugal
Submitted on 21-09-2016
It's not my first time in this hotel, but once more I loved it, the location is quite good, the staff always try their best to make my staying confortable, thank you Ms. Nuch and Mr.Nut, see you next time.
from Seattle Wa
Submitted on 23-09-2016
Spent 6 nights recently in Bangkok. Deco-styled room first appeared impressive and quickly turned a bit strange with a full view clear glass wall between bedside and bath incl shower and lavatory. Mind you there was an auto-shade available, but what the heck? Despite the modern set-up, amenities were lacking - only basics provided - body wash, shampoo and hand soap; also, only body and hand towel - no face towel. More towels would've been handy because the shower stall and sink plumbing was... Read more
from Sydney, Australia
Submitted on 26-09-2016
I've stayed at the Fenix Silom many times and this was my third time this year. As usual a fantastic stay. Location is great, close to everything you need. Reception staff need to learn how to smile more but the concierge staff more than make up for it. Any questions, just ask concierge star performer Nu who goes out of his way to help you. Highly recommended !
from Brno, Czech Republic
Submitted on 26-09-2016
Stayed at the Novotel Fenix Silom for 4 nights and had a great time. The rooms are the standard Novotel style but with a good range of amenities. Personally I liked how large the bathrooms were and the bed was excellent. Breakfast was good, with a good range of local options, including some Western food if that's your thing. The pool is a bit small and lacking any real services, but is a fantastic way to cool off after a long hot day in Bangkok. The hotel's location is OK. If you don't mind taki... Read more
from
Submitted on 27-09-2016
Very good and fancy hotel the a/c is very cool and bathroom is amazing is good for a couple travelling.i highly recommend is hotel..the location is a bit far from the city center and temples.and the buffet at the square is very good i see a lot westerner in the hotel.
from
Submitted on 28-09-2016
Mr. Au was our 1st contact as we entered the Hotel Bldg. and his warm smile and a warm welcome along with his willingness to help us have our stay the most enjoyable paved the way for the wonderful experience - right in the middle of the town. Great Hotel and Great Staff. Would highly recommend.
from
Submitted on 28-09-2016
The service was good, and all the staffs (Especially Mr. Au) were very helpful, the location of the hotel is easily accessible, breakfast was buffet and it was nice, room service was excellent, all together it was good experience.
from
Submitted on 30-09-2016
I had a great experience during my stay at Novotel . Whole staff was very courteous and supportive. Ms Chompoo front desk executive was very helpful. Rooms are good and location of hotel is very good and close to markets.
from Singapore
Submitted on 30-09-2016
Warm welcome from the front desk staff Mr.Almond. He is friendly, provides me with lots of assistance. He tells me where to eat and go nearby. The check in process is very fast and efficient. Accor members are immediately recognized and appreciated. Room has been set up with welcome fruit and cookies. I will come back again.
from Gujrat, Pakistan
Submitted on 02-10-2016
The hotel has all the best services what I really wanted to have. The rooms and the atmosphere is excellent. Especially I can't forget the breakfast buffet which I loved the most in my stay here in Thailand. Miss ploy was the most beautiful girl she helped us to make our trip really good
from
Submitted on 10-10-2016
Good hotel nice ambience.. Nice rooms.. Helpful staff spesially miss kik.. Having a great time.. The market is nearby... The hotel have gym and pool inside the premises its pretty cool.... Food is awesome live music.. Overall its a nice place to stay...
from
Submitted on 10-10-2016
Hi...the hotel is amazing the ambience in here is tremendous...with slow music running in background its just freshens up your mood...the staff is always ready to help..as MISS KICK was the one who helped us with everything....she is such a wonderful person...always smiling, beautiful, good at heart and caring...such wonderfull staff can make you come visit and book hotels...i m loving it in here...thanks to the staff...sure good place to visit
from Hong Kong, China
Submitted on 13-10-2016
Stayed there for two nights and would recommend it to anyone looking for a hotel at this price range in Bangkok. Staff members were helpful and courteous, room was clean and quiet with strong air conditioning and stable hot water, breakfast was decent with enough to choose from. Locationwise the hotel is about 10 minutes walk from the nearest BTS station. If you come from the airport carrying heavy luggage, I would advise you to take a taxi instead of a combination of metro and skytrain. I know... Read more
from Quezon City, Philippines
Submitted on 15-10-2016
This place offers wifi around all floors. We arrived during the wee hours of the morning and the staff were very helpful. Breakfast buffet also good esp the green curry. Room looks nice and offers good view of the city.
from Washington DC, District of Columbia
Submitted on 16-10-2016
This hotel was very nice and conveniently located in Bangkok. The staff was awesome in helping us when we got sick! Ms Trina and Ms Bunny were very helpful in helping us navigate through the city and helping us find things to do.
from Sakaka, Saudi Arabia
Submitted on 16-10-2016
Silom is one of the busiest places of Bangkok. This place is nearby to most of the fast food joints and accessible by taxi and skytrain. The room is small and neat. Well maintained, but the staff need more training. The swimming pool is small and enjoyable. Restaurant is nice. The area is noisy with traffic 24x7. People who need HALAL food have to be careful during buffet as HALAL and NON-HALAL food is being kept just aside. The management has to take care so as to affix HALAL LABELS on p... Read more
from Hyderabad, Andhra Pradesh, India
Submitted on 16-10-2016
We stayed in the hotel for 2 days (Oct 15 th & 16 th) and its a very good experience overall. Although we arrived quite early before the check in time, we were allocated the room on 18 th floor within half an hour which is great. The room has amazing views of the State tower and other sky scrapers. Although the room is a little compact, all the amenities are pretty good. The location is excellent with the state tower just around the corner. There are restaurants nearby that serve Indian, It... Read more
from Durban, South Africa
Submitted on 17-10-2016
Great area to stay in. Train station 5min walk from hotel. Great view of the hang over building which is across the street. 2 Malls close by and lots of night markets in walking distance. Hotel is not very child friendly. But if you out and about most of the time its ok. We had a lovely guy Mr. Au from the front desk help us. And gave us good tips on shopping areas. And the trains.
from
Submitted on 17-10-2016
The numerous time i stayed in Novotel Silom, always pick this hotel everytime i come to Bangkok. Place is great with a lot of food around. Some nice restaurants and street foods available near the hotel and also the convenience stores are around One of the good staff there that always available to help me is Gig or Kik im not sure about the pronounciation, the sweet charming young lady with big smile and sweet braces. However, i woke up 2 times in the morning at 6, because of the phone rang i... Read more
from
Submitted on 19-10-2016
2 nights in Bangkok with family was very good, I did choose to stay this hotel by the reasonable price and not far from city, restaurants and public transportation. Room was good and we got the room with nice view, Swimming was a bit small but could understand and restaurant where we had breakfast was clean and nice.
from Tehran, Iran
Submitted on 21-10-2016
I would like to recommend this hotel to whom it may visit Bangkok and looking for a clean rooms, kind and expert stuffs plus delicious breakfast, also you can enjoy using 4G internet in your room , easy to access transportation vehicles and easy to take a taxi as well
from Sri Lanka
Submitted on 23-10-2016
Always choose to stay at this hotel as we are staying here for business trip. The best part of this hotel is a very nice service! The staff at the front desk are really helpful and always ready to assist you especially miss Kik who can remember my name and keep asking about our stay.. Warm welcome with a great smile and also miss bunny who was stand by at the priority desk. Both of them are the best of employees who made my every stay perfect!!
from
Submitted on 23-10-2016
I have stay four night in this hotel the staff are nice and friendly , i would like to thank the service man Mr Au and his colleagues for his great service .No need to worries for transportation even you are alone . WELL DONE MR AU !
from Houston, Texas
Submitted on 24-10-2016
The hotel was just alright. Pretty standard. The location of the hotel is close enough to walk Starbucks, 7 eleven, Sky bar (where The Hangover scene of the roof was shot) there was a lot of night shopping on the streets outside the hotel. The staff was friendly and helpful, however the room is on the small side and the fridge in my room didn't work properly from the beginning and still didn't work after they fixed it. The air conditioner unit in the room was very loud also. The breakfast bu... Read more
from Hamilton, New Jersey
Submitted on 24-10-2016
We stayed for 6 nights and we enjoyed it. Staff was excellent and friendly. I would specifically mention kik. She really helped us. Will definitely comeback. Location is convenient and close to train station.
from
Submitted on 25-10-2016
This hotel near my work area , location is good, rooms are clean , stuffs are smiling , them touch so kindly , I remember staff's names ms.Meaw and ms.Kik , they are so beautiful,kindly,friendly,helpful :)
from Toronto, Canada
Submitted on 26-10-2016
I stayed for 4 nights at this hotel and it was superb. The rooms are affordable but most importantly very modern and clean. They have excellent staff that provided exceptional service. We were greeted once we entered the property. There was one staff member named Gig that I fondly remember. She is always smiling, great personality, very knowledgeable and always willing to help. She actually provided me and my business associate a hotel shuttle bus to Saladeng BTS as the outside metered taxi trie... Read more
from
Submitted on 27-10-2016
Especially Miss Kik. She ist very friendly and helpful. Rooms and breakfast are good too! The hotel is very well located and you find a lot of great food abd massage studios around it. If you need a tailor mader suit, there is a tailor waiting for you. Can recommend it.
from Auckland Region, New Zealand
Submitted on 27-10-2016
Had a 2 night stay at this property everything was seamless and trouble free. Swift check in had all my details and preferences. No need to pre authorise CC due to status was super Impressed and then a room upgrade. Room was spacious and had an opaque glass window that became transparent at the touch of a switch between room and shower. This is normally in very high end hotels. Cannot find anything to fault was a great stay. We were only there for such a short time but will definitely return.
from NY
Submitted on 28-10-2016
Loved, loved, loved it. Conveniently located, excellent service and nice hotel room. The breakfast was nice, hotel pool excellent and they even had a tailor right outside the hotel lobby. A lot of people from our tour group had clothes custom made. This hotel was near everything. Loved it.
from
Submitted on 29-10-2016
Hotel is very good . Rooms are nice with a great view. Miss bunny and Mr au very very friendly. It's a good hotel to stay at. ... ... The breakfast has enough variety for all. Really enjoyed my time in bangkok at novotel silom. It's like a second home to me. I will recommend to all visitors to bangkok to stay at this hotel. I have the membership of acor that's give me extra comfort on free upgrade of my room. Nice hotel .
from
Submitted on 29-10-2016
Love it. Excellent Service and Nice Hotel Room. On the front desk excellent service by miss. Ploy & Oum they are very friendly and helpful with the customer. Also for thumbs-up Mr.Au. I gave 5 Star for the best service provided by them.
from Bangkok, Thailand
Submitted on 30-10-2016
We are loving our stay here! Mr. Nu, one of the concierges, was extremely helpful, giving us excellent travel advice on how to find temples, etc., and which places are best to see in the limited amount of time we have in Bangkok. He is very cheerful and his English is excellent.
from Singapore, Singapore
Submitted on 02-11-2016
Staying here for the 3rd time. The last 2 times I was served by Khun Gig from Guest Relations upon check in and I would say that she is the most smiley, energetic and helpful person around in the hotel. This time I was checked in by another staff and the experience was somewhat different. I was checked in to a wrong room and I asked for a change. Fortunately, another room was available and I was asked by a front office staff to wait in my room. Guess who they sent to escort me to my other room -... Read more
from
Submitted on 03-11-2016
We have stayed here only a few days, but I have to admit that the service here is outstanding. Very helpful in every aspect. Examples of good service, I asked the most beautiful servant Miss Honey for some salty snack, peanuts perhaps? I became disappointed when they only had raw peanuts. After 10min Miss Honey had a bowl with roasted and salty peanuts, she announced that the nuts where red-hot. She actually went up to the kitchen and made us roasted peanuts in the middle of the night, how abou... Read more
from Taiwan
Submitted on 03-11-2016
My family and I stayed here while I took part in a conference held at the nearby Shangri-la. I thought the value was incredible: for about 60% of the conference rate at the conference hotel, we had a spacious suite with separate bedroom and huge full bathroom with separate tub and shower. There was also a half bath near the entryway. Our suite came with free minibar privileges - I am not sure if that is standard, or because our room was not ready when we checked in and we had to wait an hour or ... Read more
from Melbourne, Australia
Submitted on 04-11-2016
My wife and I stayed here for 7 nights, and overall the hotel and staff were great. The room was as good as we saw in the photos and it's in a great location. Pros: 1. Very nice hotel in a great location with plenty to do in the surrounding area 2. Hotel staff are generally very friendly. We were looked after very well by an employee named Au who went the extra mile to ensure our stay was enjoyful. Cons: We paid for a late checkout (6pm), however we lost track of time as our massage on the 2nd... Read more
from Portugal
Submitted on 04-11-2016
Good and renovated hotel, impeccable staff always available to help! Optimo room service, breakfast and dinner in the room with no problems, all very clean and with great readiness of all personnel. We were on the top floor 20 floor, amazing view of the city. Nothing bad to say...
from Mumbai (Bombay), India
Submitted on 05-11-2016
We stayed here for 2 nights and would definitely recommend this place. Rooms are clean , hospitality is nice too. The buffet breakfast serves good options and coffee is amazing. Proximity to Oriental pier is good and hence visi6ing Wat Arun , Grande Place, Wat Pho and Asiatic Water front is convenient.
from
Submitted on 06-11-2016
Excellent service. Good clean rooms. Friendly staff who are very helpful. Breakfast buffet has a good mix of foods and lunch or dinner buffets are good mixes also. Room service is a good option also with everything reasonably priced.
from
Submitted on 07-11-2016
The hotel was clean, pleasant and in a good location. The staff was friendly and very helpful, especially Mr. Nu the concierge. He went above and beyond to make our stay enjoyable and was a fountain of information. We had to change some plans due to the death of Thailands beloved King and his advice was very helpful. I would definitely stay there again.
from Jakarta, Indonesia
Submitted on 08-11-2016
this is a nice hotel, with many smiling staff will serve you to the max, with clean bathroom, comfortable bed, and humble staff, i stay for 3 days, and have a great experience in day first, when Mr. Nut give me many assistant and for fast serve. keep your great work team..... Kind Regards K.A. (2017)
from Bangkok, Thailand
Submitted on 09-11-2016
I stayed in this property for 2 nights after failing to get a suitable hotel one day before i head in Bangkok. Was greeted by friendly associates at the reception and given a nice suite. The room was comfortable and spacious while the complimentary mini-bar amenities was a treat. However, the TV channels were always faulty and there is no TV channel guide in the room. I was also pretty disappointed at not being extended an invitation for breakfast or cocktail at the Premier Lounge although i did... Read more
from
Submitted on 09-11-2016
The location is very nice. The hotel has clean and neat rooms. Serves excellent Thai and Japanese food. I would like to extend my special thanks to Ms. Tang, Ms. Kik and Ms. Praw who are very co-operative and supportive.
from Linkoping, Sweden
Submitted on 11-11-2016
I traveled to Bangkok several times and most recently chose to stay in Novotel Bangkok Fenix Silom because of the great hospitality and service of the hotel staff, good location, hotel facilities, and also valuable offers to Accor hotel loyal members. This hotel reservation and guest relation services are outstanding in comparison with many 4 & 5 star hotels in Bangkok and other countries that I have ever stayed. I was contacted by email a few days prior to my arrival by the reservation staff ... Read more
from Noida, India
Submitted on 12-11-2016
Skyscraper but far from any market (Paragon, Indra, MBK etc). Very small rooms. Interiors below average. Veg breakfast/food menu with v limited options. Gym and swimming pool available but very small in size. Reminders required to clean the room and replace soap/shampoo. For me, it was a pain to stay at this hotel as I spent too much time travelling(in the traffic). Sky train is also atleast 2.5 kms away thus making it all the more difficult. Would suggest to go for Novotel which is very close t... Read more
from Jakarta
Submitted on 13-11-2016
I booked a room for 1 night at this hotel during our holiday trip to Bangkok last week. Upon arrival, we were told that the room we booked was no longer available for unclear reasons and therefore they upgraded our room to suite room for no extra charge, which of course we were quite happy with it. The suite room is nice, but I found that the living room is pretty basic. I have not much to complain about except one thing : the floor in the shower room is quite slippery, which I don't quite u... Read more
from St. Petersburg, Florida
Submitted on 14-11-2016
We stayed here for 3 nights. Overall the staff was friendly and helpful. All though when we asked for local places to go we were generally directed to touristy places. We were upgraded to the superior room which was spacious and comfortable. The beds were nice and firm and the hotel was quiet making it easy to get a good nights sleep. The lighting in the room however was terrible if you needed to close the curtains to get dressed. There was only a few very dim lights in the room making it feel l... Read more
from
Submitted on 15-11-2016
We stayed only 1 night.Front office team very nice "khun meaw and khun trina " The hotel is hub from suvarnabhum airport just 45 minutes by airport link and bts. Room is very clean and amenity kit in bathroom awesome.
from
Submitted on 20-11-2016
Mr Nu & mr roon is friendly and helpful to give information for tourism. It also provide good travel service to sala daeng station which is convenient for us to go to city center. Hotel breakfast is lots of variety and delicious. Will be back again for the hotel.
from
Submitted on 20-11-2016
We stayed in this hotel for 4 night .very clean and good located hotel.close to massage and night market.Mr Nu is very good ,he helped us for tour and taxi with good prices.highly recommended this hotel.
from New Delhi, India
Submitted on 21-11-2016
We stayed here for 2 nights along with our 3 year old,extremely enjoyed our stay ,taxis are easily available, sukhumvit is only 15 -20 minutes away by taxi ,their superior room offers a lovely view of the city .Their staff is forever smiling ,always eager to help and assist you ,a big special thanks to Mr.Au,Ms.Oum and Ms.Pau ,they made our stay truly memorable ,would love to come back again.
from
Submitted on 21-11-2016
I've been at this hotel several times for business occasions. The location is very good, the service and people very nice and welcoming. Rooms are clean and has excellent amenities and services. Also the swimming pool is certainly a plus! Recommended for a stay in Bangkok, either for business or leisure purposes.
from Bangkok, Thailand
Submitted on 21-11-2016
My 3rd return to this Hotel. Good location, good Shuttle Service to Silom. Great room, 19th Floor, comfortable, clean. Good Buffet in Square Restaraunt. Mr NU, Chief Concierge, was especially helpful in organizing wi fi, taxi's etc. Great Stay !
from Medellin, Colombia
Submitted on 23-11-2016
The location is just perfect! Near to sky train station and easy access with Uber or grab to the main city attractions. Also walkable to the lubua sky bar which is amazing. The rooms are very comfortable and the breakfast has several good options. This hotel is highly recommended when traveling to Bangkok.
from Exeter, United Kingdom
Submitted on 23-11-2016
Really good location, very central, sky bar is literally across the road. Staff are very helpful and rooms are luxury. There is a pool, all be it small but what do you expect from the city. Easily accessible to the highway to get to the airport. Close to restaurants, bars and shopping centers and only a tuk tuk away from Koh San Road, temples and The grand palace. Great Hotel, clean, modern, friendly staff and great location.
from
Submitted on 23-11-2016
The location is perfect near the sky train station very good service of staff especially mr au mr nu and miss chompoo they are very friendly. The hotel have van service to the sky train saladeang station is near patpong night market. We recommend this hotel.
from
Submitted on 24-11-2016
I'd like to give a 5 star and thumbs up for the services I have been getting during my stay. Breakfast was quality buffet, Gym was spotless, housekeeping was committed in a heart beat. Special thanks and a ***** (5 star) to Ms. TANG.
from Bangkok, Thailand
Submitted on 25-11-2016
Buffet is great! Yummy and variety. With the special service from Novotel staff, especially Mr.Pop, make our meals is perfect! Seafood is fresh! But a little bit crowded because it's nearly New Years. But everything is better than I expected
from
Submitted on 28-11-2016
The hotel is in good location for my business just 10 minutes walk to the office very convenient and easy to stay at novotel fenix, free wifi and good shuttle van service to sky train and staff are friendly especially Concierge staff Mr. Ple , Mr. Au and Mr. Roon.
from India
Submitted on 29-11-2016
First thing i would say is receptionist are not so friendly.They ask for 2000 baht refundable advance and they would have kept some drinks and chocolates in the room refrigerator which are chargeable and they never mention about it. My check in time was 2 O clock and it took them more than half an hour to allot room to us. No body came to show the room or take our baggage also. Room is good but do not expect good view as its located inside city only road and pool view is available. Breakfast was... Read more
from Speyer
Submitted on 29-11-2016
I´ve stayed numerous times in this hotel. Again, I´ve been impressed about the ongoing high service standard. From check-in to the room, from the bar to the restaurant. From check-out to the bell-boys. Please keep going like this!
from
Submitted on 29-11-2016
Stayed at Novotel Fenix Silom for a week when on business in Bangkok. It's a pleasant hotel that made a week-long business trip comfortable but not luxuriously so. It's apparently a popular hotel with mid-range tourists and business travellers from various countries - Americans, Europeans, Malaysians, Indians, Indonesians, China, HK, just to name the few obvious one I came across, The breakfast room was always busy in the morning no matter what time I went down there. In my opinion, the hotel... Read more
from Galveston, Texas
Submitted on 30-11-2016
Excellent hotel, I've been impressed for the breakfast was a lot different dishes from Thailand, Western and more.Our trip was very comfortable because the room had a beautiful city view from 15 floor and modern style. very good location, in front of hotel is Italian restaurant very good. I recommend this hotel.
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