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The Arusha Hotel

Arusha, Tanzania (ARK)

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Based on 363 reviews
Room & Rates
Executive Room

Executive Room

1 Full Bed or 2 Twin Beds
Relax - In-room massage available
Entertainment - Free WiFi, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Suite

Suite

1 Full Bed or 2 Twin Beds
Relax - In-room massage available
Entertainment - Free WiFi, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room

Standard Room

1 Full Bed or 2 Twin Beds
Relax - In-room massage available
Entertainment - Free WiFi, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
The Arusha Hotel
Corner Of Uhuru Road Clock Tower, Arusha, Tanzania

Rooms
Make yourself at home in one of the 86 air-conditioned rooms featuring iPod docking stations and minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as an outdoor pool and a spa tub. Additional features at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: TZS 31400 per person (approximately)
  • Airport shuttle fee: TZS 147000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • Business Center
  • Casino
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fireplace in Lobby
  • Fitness Facility
  • Game Room
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Picnic Area
  • Poolside Bar
  • Shopping
  • Shuttle To Airport (surcharge)
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 363 reviews
from Port Alfred, South Africa
Submitted on 06-03-2016
Stayed here with a colleague for 2 nights for business. The hotel is centrally located in Arusha and dates back to 1894. The gardens are beautiful and also the terrace of the main restaurant provides an idyllic and tropical setting. The rooms itself were quite disappointing and are small, dated and poorly maintained. The bathroom had dirty grouting, rusted elements and was cramped. The linen was clean but old and frayed. The second night I woke up sweaty to find that the air conditioner had st... Read more
from Anchorage, Alaska
Submitted on 30-03-2016
We stayed in The Arusha Hotel 4 times over the 2 months I/we were in Tanzania climbing and going on safari. We used the baggage storage and the office safe to leave what we didn't need on each of our trip segments -- the clothing required to climb Kilimanjaro varies from that which is useful in the Serengeti. It was really nice to leave most of our stuff in the hotel and only take a small bag with us. The food's really good and the coffee shop in the lobby makes wonderful drinks. The hotel s... Read more
from ARUSHA
Submitted on 21-04-2016
Once you visit the Arusha hotel you will not regret it has a friendly working team with nice customer care you will enjoy every moment of your stay time will always be too short recommended for everybody
from Dar es Salaam, Tanzania
Submitted on 18-05-2016
I've been to the Arusha Hotel several times for work and holiday, each time, I'm happy with the room and the food is tasty, but the atmosphere of the dining room lacks ambiance. If the cherry on the top of history, location and comfort was that the diners experience (in all eating and drinking areas on the compound) was exemplary, then I'd give a score of 4plus. Work on the atmosphere.. It matters. Otherwise decent.
from Nairobi, Kenya
Submitted on 21-05-2016
I stayed at the hotel during the African Grantmakers regional convening. The service was satisfactory with a very elaborate breakfast. Internet was reliable and to one are comfortable. The TVs can however be updated.
from
Submitted on 30-05-2016
The staff was great. Very helpful and friendly. Other than that it was probably the dirtiest hotels I've ever stayed at. This was part of a planned group package so i didn't have a choice on picking which hotels/ camps we stayed at. Everyone in the group just wanted to get a shower after traveling 24+ hours, however no one was able to because there was zero hot water. Very old hotel. Work up the next morning to find a small service door in the hallway open with water dripping. I wouldn't recomme... Read more
from Dar es Salaam, Tanzania
Submitted on 01-06-2016
My organization hosted a conference at the Arusha Hotel. The attendees stayed at the hotel as well. The staff was very friendly and attentive. Any issues that came up were resolved quickly and professionally by management and staff. We had quite a complicated arrival/departure schedule for our guests and the hotel was able to arrange transportation for everyone on time. The rooms were clean and comfortable. We received excellent service and strongly recommend the Arusha Hotel to others.
from Flagstaff
Submitted on 01-06-2016
We stopped here en route to our safari with Matangos Tours and Expeditions and were delighted with the lunch buffet and atmosphere. Service was excellent and the buffet was varied. There was a lovely outdoor covered/screened in seating area as well as an indoor area. Everything was spotlessly clean.
from Victoria, Canada
Submitted on 03-06-2016
I had a lovely room overlooking the pool. The room was clean and well-maintained but a little tired. Breakfast was limited and sporadic - some mornings there was a buffet and you could help yourself, some mornings it had to be brought out from the kitchen at your request. I had the hotel arrange an airport pick up for me at Kilimanjaro International Airport which is about 45 minutes away. My flight arrived at 2 AM and needless to say I was a bit nervous about the pick up being there. It was ther... Read more
from
Submitted on 04-06-2016
Clearly the hotel has seen better times. However one can still feel the history as one walks through the halls of the hotel. Yes, one has to walk to the rooms which can be quite a walk considering the size of the hotel. The staff though are very friendly and one never has to worry about carrying heavy pieces of luggage even when the elevator isn't working. Helpful, one can get almost anything from the front desk - from car rentals to restaurant reservations. The meals are not not bad either... Read more
from Holden, Massachusetts
Submitted on 23-06-2016
You are exhausted from too many hours of traveling to count. The Arusha hotel is a welcoming place for the weary. If you are lucky enough you will be greeted by the lovely Jacqueline or any of the wonderful staff. Our room was quite comfortable and quiet. If the weather permits there is a relaxing pool and courtyard to enjoy. The restaurant is quite good and the lobby cafe is a real treat. You will be shocked at the distance $5 usd can go for a latte and fresh made quiche. I was leery based u... Read more
from Saint Augustine, Florida
Submitted on 03-07-2016
The road from the airport to the hotel is a mess. And so is the surrounding areas outside the compound of the hotel. I had booked a transfer from the airport to the hotel, and no one showed up at the airport to take us. Ended up taking a cab.
from Selby, United Kingdom
Submitted on 20-07-2016
My husband & I stayed here on the start of our 7 night Simba Safari. The surrounding area outside the hotel was a mess & if you venture out of the hotel you get hassled on every corner. The rooms were dimly lit but clean & comfortable but our room overlooked a yard piled with rubbish so no view to speak of. The hotel is old fashioned with dark furnishing but friendly & helpful staff. The food was average with not a great selection in the restaurant but the lunchtime menu was tasty & large portio... Read more
from Switzerland
Submitted on 21-07-2016
The Arusha Hotel is a good address to rest from the hustle and bustle of the city. Staff is really friendly and very professional and always tries to accomodate the guests needs (special thanks to Mathew, Ambuj, Edwin and all the waiters at the restaurant). The lobby area is great, with many sofas and a Boulangerie Cafe that serves great coffee. The garden and outside pool are beautiful. The only comment I have is that some rooms need renovation (especially the bathrooms). Other than that this i... Read more
from Gunter
Submitted on 25-07-2016
We stayed at the Arusha Hotel for two nights preceding our safari, and two nights at the end of our safari. Love the historical aspects of this hotel; however, the rooms, especially the bathrooms need some work, The first room we stayed in had a leak under the toilet. I got up in the middle of the night to go to the restroom and my feet got soaked. In all fairness, we did not report it simply because we were so tired from our travels that we just didn't care at the time. We wanted sleep. So... Read more
from Portland, Oregon
Submitted on 01-08-2016
Had the occasion to stay at this hotel two different times in one month. I experienced two different rooms -- both which were comfortable: very good beds, room size, a/c, good bathroom facilities, chairs, coffee/tea in room, with windows or balcony overlooking beautiful grounds. The bathrooms could use some updating from an aesthetic perspective; however, from the functionality--it was great! Hot water whenever needed. The hotel grounds are beautiful. The exercise room overlooked the pool and gr... Read more
from Virginia Beach, Virginia
Submitted on 01-08-2016
Roaches ran from Air Conditioner when we turned it on. Rooms needing upgrades. Passage ways dirty and had overflowing trash cans. Interior and exterior needs paint. Staff was great! Property looks tropical and inviting from the main road. Nearest hotel to Parris Island.
from Northern California
Submitted on 01-08-2016
Arrived at Kilimanjaro airport in the afternoon, flying out of Arusha airport the next morning. Thought we'd have a chance to see the a little of Arusha but traffic was so dreadful that it was night by the time we arrived and we were exhausted. The hotel was hopping with lots of people at the bar and restaurant area. We were too tired to take it in and didn't even consider taking a short walk since *everyone* warned us not to walk off the property because it wasn't safe, not even to stick our he... Read more
from Avon, Ohio
Submitted on 06-08-2016
One of the oldest hotels in East Africa, The Arusha Hotel was founded in 1894, halfway between Cairo and Cape Town, this halfway point now marked by a famous clock tower in the circle immediately across from the hotel, has attracted high profile visitors for decades and the hotel is proud to be the place where John Wayne stayed during the filming of Hatari. Arusha has an issue with theft (pickpockets and snatch-and-grab) against tourists and harassment by overly aggressive street sellers so it ... Read more
from Victoria, Canada
Submitted on 09-08-2016
Arusha is a very busy, bustling, dusty city, traffic can come to a standstill, street vendors can be relentless, you can easily get lost, but the moment you get inside the gates at the Arusha Hotel, all is well. I've stayed there twice now and yes, like other reviewers have said, it does need a renovation, but overall it's still in pretty good shape for a hotel this old. Centrally-located, you're right in the heart of Tanzanite gem dealers/stores. As well, the Arusha Hotel is a start/stop poin... Read more
from Sao Paulo, Brazil
Submitted on 21-08-2016
The historic hotel and its beautiful gardens (visit with mosquito repellent) is well-located, in front of the Clock Tower and a couple of blocks from the Museum of Natural History, the International Conference Center, and a big Maasai souvenir Market . I just think that USD 24 for their dinner buffet is a little overpriced (for local standards) so try the a la carte menu.
from York, United Kingdom
Submitted on 22-08-2016
This is a lovely hotel where we happily spent a couple of nights. The pool area is clean and pretty. The food is good and the staff are really helpful, organising taxis and helping sort out trips. The location is central so you can easily walk around the main town. I would happily stay here again
from Melbourne, Australia
Submitted on 05-09-2016
Stayed here for one night before our Tanzanian safari. This is the best hotel to stay when in Arusha. It's a beautiful old property, dating back to 1894, with a sense of style and old-world charm. The rooms are fairly small and basic, but very clean and the beds were really comfortable. An update to the bathrooms especially and some better lighting in the rooms would really improve the overall feel and first impression. The restaurant is fantastic, we had breakfast, lunch and dinner and loved ... Read more
from alexdej
Submitted on 08-09-2016
Spent a week at this hotel for business meetings. It oozes history and has lovely ground but the rooms are fairly faded and the food is pretty bland. Not bad but wouldn't choose to stay there again...
from Zanzibar Island, Tanzania
Submitted on 09-09-2016
A lovely hotel where we happily spent 1 night. The pool area is clean and pretty. The food is good and the staff are really helpful, Godfrey help us to organizing taxis and helping sort out trips. The location is central so you can easily walk around the main town. I would happily stay here again
from Nairobi, Kenya
Submitted on 02-10-2016
This is an hotel that I have known since childhood. It evokes memories of distant days when a safari to Ngorongoro or the Serengeti began and ended at The Old Arusha Hotel. More recently it has been a place where you would look forward to arriving after a dusty drive and a hard day on site. With this in mind, I was sad to realise that my latest stay after a long time left me feeling that the old girl was showing her age. The renovations that were done some years back have been left to fend for t... Read more
from Australia
Submitted on 04-10-2016
We stayed here for two nights between safaris. It was a good place to relax. The best thing about it was that it was very central and close to the Central Market. A good pool and garden. It was great to stay close to the town.
from St. Petersburg, Florida
Submitted on 07-10-2016
We spent one night at the hotel before starting our safari. Our room was clean. Bed was good. Service was great. I enjoyed the tour of the garden. Food was good and plentiful. Our room was quiet in spite of being on a noisy street.
from Granby, Canada
Submitted on 09-10-2016
After two long and one short flight and many hours in airports, in all 38 hours, I finally arrived at The Arusha Hotel at 2:00 am. Service, starting with the check in and ending with the check out 10 hours later, was excellent. Every staff member was helpful, ready to go out of their way and cheerful, making my stay very pleasant. When a gardener saw me taking photos of some flowers he approached me to give me a guided tour of the tropical garden. There are some very interesting plants and he... Read more
from Sierra Madre, CA
Submitted on 13-10-2016
Our Safari Company, Hoopoe, booked us here for our first night before our safari. We had a great room overlooking the pool. It is an historic hotel over 100 years old and was the hotel the cast from the 60's John Wayne movie Hatari stayed in. They named the bar the "Hatari Bar" which we enjoyed a drink in before our adventure to the Serengeti.
from Melbourne, Australia
Submitted on 20-10-2016
First impressions were promising as we were checked in by our helpful guide. We walked to our room through the tranquil internal garden, an oasis of calm in crazy Arusha. We had a room at the rear of the hotel, overlooking the swimming pool, quite a trek from reception. An extra bed had been shoe-horned into a so ewhat overfurnished room. We had to rearrange things just to move about. The room was rather tired, as we were. Yet the sheets were clean and the beds including the put-up were comforta... Read more
from
Submitted on 23-10-2016
Was there for a family vacation/wedding. Big hotel, big/clean rooms and the friendliest of staff ever. Infact i had prebooked my room to share with cousin and split the costs. But last moment he didnt turn up but the hotel were very gracious to give me the same room at a lower rate (even though they were running full!). Later on i even changed rooms to their new section which was a fantastic room compared to my room in the old quarters. Swam once only and the pool was freezing. Breakfast was the... Read more
from
Submitted on 01-11-2016
Stayed here before and after climbing Mt. Kilimanjaro. Perfect setting before and after the climb with Alpine Ascents. The included morning breakfast was personalized with so many options that could be cooked. The laundry service was excellent after a long week on the mountain. The staff was very helpful and professional.
from Atlanta, Georgia
Submitted on 14-11-2016
this hotel has seen better days. the service was fine, the room was adequate and clean. We had hot water which is something to be grateful for. The food in the restaurant was ok but not great. Service was perfunctory, not really enthusiastic
from Dar es Salaam, Tanzania
Submitted on 30-11-2016
I was really looking forward to my weekend in Arusha and chose this hotel as in the past have stayed there and enjoyed my stay. But disappointed this time as there was no hot water for my shower and I spite of complaining still no hot water. Was given the lame excuse by the plumber/electrician that the boiler does not start till 7 in the evening. Not very helpful at the reception.
from New York City, New York
Submitted on 04-12-2016
It was the perfect venue for the Russian Ballet performance, in a tent in the lower garden of their property. The mixed grill platter of lamb, beef and chicken was delightful. Each piece of meat was tender and perfectly seasoned, accompanied by real mashed potatoes and cole slaw, but without the creamy mayo. Full bar, with a respectable selection of wines was well attended, each server practiced customer service, seldom experienced locally. Public washrooms were exceptionally clean, well scent... Read more
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