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Welcome Hotel Taipei

Taipei, Taiwan (TPE)

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Hotel Specials
Hotel + Flight from
WAS
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Package Specials
Based on 1199 reviews
Room & Rates
Standard Double Room

Standard Double Room

1 Full Bed
280 sq feet (26 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - Refrigerator, minibar (stocked with some free items), and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Washer/dryer, phone, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Room is accessed via exterior corridors
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Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

1 Full Bed
323-sq-foot (30-sq-meter) individually decorated room with city and park views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - Refrigerator, minibar (stocked with some free items), and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, slippers, and a separate bathtub and shower with a rainfall showerhead
Practical - Washer/dryer, phone, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
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Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

2 Twin Beds
355-sq-foot (33-sq-meter) individually decorated room with city and park views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - Refrigerator, minibar (stocked with some free items), and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, slippers, and a separate bathtub and shower with a rainfall showerhead
Practical - Washer/dryer, phone, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details
Deluxe Double Room

Deluxe Double Room

1 Full Bed
355-sq-foot (33-sq-meter) individually decorated room with city and park views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - Refrigerator, minibar (stocked with some free items), and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, slippers, and a separate bathtub and shower with a rainfall showerhead
Practical - Washer/dryer, safe, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Suite

Suite

1 Twin Bed
427 sq feet (40 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - Refrigerator, minibar (stocked with some free items), and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, slippers, and a separate bathtub and shower with a rainfall showerhead
Practical - Washer/dryer, safe, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Welcome Hotel Taipei
No.12 Beiping E. Rd Zhongzheng Area, Taipei, Taiwan 100

Rooms
Make yourself at home in one of the 80 individually decorated guestrooms, featuring refrigerators and minibars (stocked with some free items). Wired and wireless Internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Bathrooms have rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

Dining
Enjoy a satisfying meal at a restaurant serving guests of Welcome Hotel Taipei. A complimentary buffet breakfast is served daily.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: TWD 1400~1700 per vehicle (one way)
  • Rollaway bed fee: TWD 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Business Center
  • Dry Cleaning Service
  • Elevator / Lift
  • Exterior Corridors
  • Free Breakfast
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Shuttle To Airport (surcharge)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1199 reviews
from Orinda, California
Submitted on 17-05-2016
I was extremely impressed with my recent stay at this Sheraton. Breakfast at the Executive Lounge includes a full buffet of both Chinese and western hot and cold foods, make to order omelette, fresh fruits and a variety of breads. Fresh fruits in our room daily. Service is top notch in all areas of the hotel from check-in/out, maid service to doormen. There are several restaurants in the hotel. All are well known and favorably patronized by the locals. Wifi router in every room so high spe... Read more
from Denver, Colorado
Submitted on 18-05-2016
Better than the usual Sheraton. Hotel was quite pleasant, staff helpful, and of course spoke English. Room was above average, but not high-end. Breakfast buffet was big and quite good. Lounge was also quite good - pour your own.
from Hualien, Taiwan
Submitted on 19-05-2016
I reserve this hotel as stay for meeting for more than ten times. It's great in location, near the Taipei train station, near the metro, and convention center, and near the best hospital in Taiwan, National Taiwan University Hospital
from
Submitted on 19-05-2016
Great hotel and location. Room big. Very clean. Air con good. Cold room then turned off over night to stop noise. Room did not heat up much. Stayed conformable. Breakfast great. Food to suit everyone...whatever your nationality. I found it hard to be adventurous for breakfast and really appreciated a coffee and croissant. Staff very helpful. They explain very clearly how to get around. Lots of fruit and water available in room Location good and central. Right next to MRT station... Read more
from Sydney, Australia
Submitted on 22-05-2016
Very good well appointed rooms with excellent polite efficient service. It's right on the main train line and 1 stop from the Taipei Central railway station. Staff are always happy to help and buffet breakfast was excellent.
from Spokane, Washington
Submitted on 01-06-2016
My family had to scramble at the last minute for a hotel- booked the night before checkin through Hotels.com/Expedia. We needed something near a main MRT to make commuting to the Cardinal Tien hospital in Yonghe easy. My father was in the ICU there and showing no signs of recovery so we made the painful decision to remove him from life support. Per Taiwanese traditions, if there is a death in the family , you must isolate yourselves so we needed to move out of my Uncle's home. First off let me ... Read more
from Dubai, United Arab Emirates
Submitted on 01-06-2016
The hotel provides comfortable and quite rooms, nice bathrooms with a spacious shower, toilets with preheated seats, something to get used too. The restaurants do offer a huge variety of food, buffet is available as well. On the top floor a well equipped gym + wellness, especially for a hotel gym. The stuff is helpful and obviously well prepared for the typical questions of a "first time visitor". Overall: I am looking forward to come back.
from Singapore, Singapore
Submitted on 04-06-2016
Staff are very professional and guest room quality is excellent. I always like to come back to this hotel when I visit Taiwan. Especially I like bathroom. Wifi in the room is also quite fast and convenient.
from Montreal, Canada
Submitted on 19-06-2016
It is a good hotel but overpriced. I stayed here for one night, and then a local friend introduced me to the Courtyard Taipei. I switched hotels and didnÔ??t regret it, as it is significantly cheaper, for the same grade of service. For to the good part. Rooms are well sized and 100% clean. Toilet has a state of the art TOTO bidet with hot water and warm toilet seat. Internet is free, and bandwidth okay. And the downside: Bed is on the hard side, and air-condition not stable.
from Taipei, Taiwan
Submitted on 21-06-2016
If you want to stay at a hotel that only books tour groups, this is your place!! It is a fake Sheraton. A cruise ship is a good analogy. Filled with large groups of tourists having feeding frenzies over buffets. Everything is overpriced and the management could care less about the business or individual traveler. Frankly, after this place, I probably will not stay at a Sheraton again.
from san jose,ca
Submitted on 27-06-2016
We selected this hotel becau the next day we needed to get on HSR, high speed rail. It's close to the train station. However, with Luggages, the locals still recommended us to take a cab. Only 3 min ride. Hotel staff was very friendly. View was nice, and room was clean with fancy washlet in the bathroom. The room size was pretty small. Not like US standards, they did not have any room with 2 double sized beds. We had to get the room with 2 single beds. The 2 beds were almost together, no room i... Read more
from Tianjin, China
Submitted on 27-06-2016
I had one nignt there in June 2016 for the first time. The overall expression of this hotel is perfect with standardized service, friendly staff, spacious lobby and guest room. As a breastfeeding mother, I had to request a adapter from hotel to make my pump work. The staff bought the adapter to my room promptly upon my call. The reception also reminded me that there was a caring room for new mom at B2.
from Taipei
Submitted on 03-07-2016
This hotel offers bedrooms that are generally larger than the newer hotels. For it retained the original shell of the structure in the 80s and revamped it with a more modern look and feel. The restaurants offer some of the better meals in the Taipei gourmet scene and the location is handy for first time visitors who need the convenience in accessing public transportation, intercity trains and the metro system. The members lounge offers nice snacks and a good selection of fruit and alcoholic ... Read more
from Cebu City, Philippines
Submitted on 03-07-2016
We stayed at an SPG floor, and with a platinum card, the breakfast was complimentary. This is the only hotel hotel that has seven (7) restaurants. French, Thai, pizza, deli, Chinese, and a buffet that serves all types of food. The rooms are spacious. And the amenities are as one expects of a 5-star hotel. Top floor gym and outdoor pool (smallish). Bonuses include stops for the airport bus and the metro rail (exit 2, Shandao Tempke) in front of the hotel. Grocery is with 2 blocks to the east. Go... Read more
from Hong Kong, China
Submitted on 07-07-2016
Stayed here for business for 3 nights recently as my office is very close by. Safe part of Taipei and easy access to many attractions. Hotel itself is standard Sheraton quality but rooms looking a bit tired and could do with an update. Bed comfortable and room including bathroom was clean. Restaurant choices ok. Buffet breakfast reasonable selection quite Asian skewed. Thai restaurant on level 2 very good.
from Geelong, Australia
Submitted on 12-07-2016
Stayed for three nights recently and as usual, the service and quality is as expected. Rooms are fine,maybe a little tired but well kept. Breakfast could be considered on the expensive side at expensive, but compared to the cost of a black double espresso at a third of the price, probably not to bad. There's a pizza pub down stairs which is a restaurant and the upstairs Lobby lounge has a bar also. Location is pretty good, just ten minutes from nearly everything including the 101 tower. Th... Read more
from Manila, Philippines
Submitted on 13-07-2016
Stayed at the Sheraton grande for two nights. Great hotel, great and helpful staff. Clean rooms, comfortable bed, nice big shower. Great location and very accessible to the metro station. The airport shuttle bus drops you beside the hotel but oddly doesn't allow you to board the bus back to the airport??? Overall a great hotel. Would stay here again.
from
Submitted on 22-07-2016
I have stayed in Sheraton Taipei a couple of times, and the service was always impeccable. The room is quite standard and comfortable, but the size of the bathroom is big, and I like it as I could relax after full day work. the location of the hotel is great too. walking distance to Taipei station, and a metro station is almost right next to the hotel. if not, taxi is easy to get. the helpful staff always tried to make sure the driver knew where I wanted to go.
from Belo Horizonte, MG
Submitted on 26-07-2016
This is my second time in this hotel, the other was 4 years ago and there was no problem, however this time I stayed longer and in two different opportunities and in both rooms the smell of mould was so intense that I could not sleep well. After the first night I complaint with the front desk and they improved a bit the smell condition, but in the second time which was much worse, I did not complain and I ended up with a terrible respiratory allergy to the point that I was not able to sleep. Th... Read more
from San Diego
Submitted on 13-08-2016
One of the best Sheraton hotels I've stayed in. The physical hotel in terms of facilities, furniture/fixtures are tasteful and top notch. Very clean, modern and various amenities offered for free. The location is very central with a subway station on the same block. But the staff... this is what makes this place pretty awesome. From the multilingual front desk and friendly and very very helpful concierge (Brady, you are awesome!), you feel a little special at this hotel. They really know wha... Read more
from Singapore, Singapore
Submitted on 24-08-2016
This is my second time coming back to Sheraton Taipei having enjoyed my first stay while on a business trip. One of the best hotels in Taipei with very spacious rooms, generous hotel amenities and hosts a good range restaurants. SPG members also get access to dedicated SPG floors (10-14F). The location is highly accessible being right next to the main MRT line which makes traveling around the city very easy and convenient. You're also right opposite the Police HQ (very safe), near 3 7/11 stores ... Read more
from Singapore, Singapore
Submitted on 02-09-2016
Staff very friendly, speak English Central Taipei location Rooms comfortable, a little small, quiet though A number of Restaurants, clean with plenty of options for all diets Small shopping mall in B1 Airport transfers in quality cars with careful drivers I would stay again
from
Submitted on 16-09-2016
A wonderful stay at Sheraton Grande Taipei. From the first day with a wonderful check in experience at the front desk to the helpful of concierge through out the entire 5 days stay at the hotel. Especially thanks to Ting Ting of Front Office whom had help us when we check in and also Kevin Chang of Duty Manager helping our family during our stay. We will definitely come back again. Nice hotel comfortable, very homely feel and nice surrounding area easy access.
from
Submitted on 16-09-2016
Been staying with Sheraton for over 2 years and this time with family given us even more so called "home-away-from-home" From the friendly checkin with warm welcome from Ting Ting and great service assistant from concierge as well as club lounge (Cherry) and the kindness arrangement of room change from Kelvin ~ not to mention the special amenity to celebrate my wedding (Will, Yoshi & Cynthia) ~ to all of you - a big THANK YOU ~ And, we will sure to be back again soon :)
from California
Submitted on 19-09-2016
The Sheraton Grande Taipei Hotel is one of many fine 5 star hotels in Taipei. This hotel has a b beautiful lobby with many wood sculptures and marble is everywhere. There are plenty of seats to relax waiting for friends in the lobby, or for the Kitchen 12 Buffet which has hundreds of people enjoying a fabulous buffet, especially on weekends. This buffet is the very best in Taipei, and the best I have ever enjoyed! Their rooms are gorgeous with elegant furniture and amenities. The bathrooms ... Read more
from Singapore
Submitted on 20-09-2016
Staff is not friendly and did not greet customers. But overall satisfied with the cleanliness of the room. Need to have some upgrading to install shower screen instead of shower curtain. French toast at the buffet breakfast was good. Good location as Shandao Temple station just few minutes away. Central of everything.
from LA
Submitted on 21-09-2016
Great location but the hotel rooms really need a facelift. The beds are hard, sheets are thin and carpets are old. The bathrooms are also very old. Shower heads need updating and the bathroom sizes are small compared to other similarly rated hotels. Having said all this, the location is great with the subway station almost right outside the hotel entrance.
from Singapore, Singapore
Submitted on 22-09-2016
My colleague in another room forgot her personal belongings during check out and were found by the hotel staff cleaning it. The front office staff alerted my group and inform us of the find. Thk you for having such honest and efficient staff.­???­???
from Singapore, Singapore
Submitted on 23-09-2016
I stayed at the Sheraton for 2 nights. Very comfortable stay. Clean quiet room, well equipped. Prompt in-room dining service. Good food, well prepared and tasty. Efficient and friendly service. One suggestion for improvement would be the gym. Quite small, and cramped with limited weight training equipment. A bit of a disappointment, especially since it seems well used and was crowded when I went there. Not a very enjoyable workout.
from North Vancouver, Canada
Submitted on 25-09-2016
The staff (mostly women) at the club level, and most of e hotel, wear ear pieces and microphones just like the FBI. They use these to quickly communicate guest requests and preferences with each other - resulting in a seamless and very personalized delivery of service. by the time you get to your table, the staff at the reception desk have let the server know who you and what you like are and your favorite drink arrives at the table the same time you do. It truly is the best service of any Shera... Read more
from Melbourne, Australia
Submitted on 19-10-2016
Many hotels these days claim to be 'international standard' -- not all are. The Sheration Grande has been around for a while, but it's still a great hotel. The service is top notch and the hotel has several fine eateries The rooms are comfortable -- no nasty cigarette odours.Breafast is good value for money. Englidsh is not the first langjuage of most staff -- patience may be required occasionally,
from
Submitted on 19-10-2016
It is a lovely hotel... I LOVE the breakfast here! They play classical music on the background, it's calm and peaceful and the food it's really good. The bread with cheese inside,a delicious French toast and the typical Asian small dishes make my morning each time I come to Taipei. The rooms are spacious and simply perfect for your stay! As a location is very well positioned,walking distance to the famous City Hall,the metro station is just by the corner and the National police is just in fro... Read more
from Los Angeles, California
Submitted on 30-10-2016
Taiwan was one of our worst experiences for travel, airport bad and stinky air, roads are bad and air is polluted, hotel is bad service is bad, rooms are not good, and food is expensive for this island that is not even worth visit
from San Francisco, California
Submitted on 31-10-2016
Excellent hotel. Great location - proximity to MTR makes it very easy to get around for cheap. Great service - front desk was very curtious and helpful. Turn down service nightly include fruit refreshment, setting out slippers, and laying out floor mats near bed and bathrooms. Sheraton lounge was also wonderful. Hotel is modern and amenities are nice. I do have status on spg, so I am not sure if above is standard or spg specific.
from Hexham
Submitted on 09-11-2016
This is a very comfortable hotel in the center of Taipei. The rooms are of a decent size and are modern in decor. As an added bonus mine had a nespresso machine. The staff are friendly and attentive. The breakfast was of decent quality and there was plenty of choice. A good hotel for short business trips to the city.
from Adelaide
Submitted on 10-11-2016
Stayed as part of a rapid trip around Asia so stay was brief. This should be take into account. The position looked to be good but it was the friendly and quick service checking as late in the day and the comfort of the room that stands out in this situation. Room was modern and clean. Amenities good. Didn't get time to try breakfast but fruit bowl in room was nice touch.
from
Submitted on 10-11-2016
Really nice hotel located in the middle of the city! Metro station is right next to the hotel and it's the best way how to travel in Taipei (so cheap, fast and clean). The rooms in the hotel are spacious! Bed is huge and very comfy and the bathroom is modern, clean and really nice! There is also amazing park with memorial hall and national concert hall about 10mins walking from hotel which really worth to see , it's amazing place so if you have time in Taipei definitely go for it !
from Singapore, Singapore
Submitted on 19-11-2016
From the first to the last moment it is obvious that all members of staff know how to tread business people - friendly and efficient. Other than that - it is a Sheraton with all attributes: Good location, nice rooms, great breakfast options!! Go for it
from Singapore, Singapore
Submitted on 28-11-2016
The Shandao MRT station is just a few steps from the hotel doorstep and 1 stop away from Taipei Main Station. Pretty convenient and you can take the Citi Airbus from Taoyuan airport for TWD90 that stops at the hotel's side entrance. Room is spacious but abit dated. The shower temperature is very erratic - sometimes hot and sometimes cold even after you adjusted to the desired level. Complained about it to the staff and it became slightly better after they looked into it. Bed is comfortable. Th... Read more
from tokyo
Submitted on 29-11-2016
The palace museum is itself reason to visit Taipei. This hotel' location makes it a nice choice. It is large and typical Sheraton but a nice choice if you ae i Taipei. We have no complaints. The service was good. We preferred the Westin and stayed their twice but this hotel is fine.
from
Submitted on 30-11-2016
Stayed here for a few times for business, good location, next to Taipei Train station and has subway right around the corner. As a SPG member, I would prefer staying in Sheraton for sure. However, the room is getting old, AC outlet is very noisy. It is the same in any room that I had stayed before. Not sure why Sheraton don't see it as a problem.
from Hong Kong, China
Submitted on 04-12-2016
We have always enjoyed this hotel and were very much looking forward to our stay once again. A standard size room was arranged for us on the SPG floor, lucky for us to have tried 3 sizes of room/suite in the past year. Concierge was helpful and friendly as always! Breakfast is as good as ever and we loved the noodle station most! Thank you very much for the yukata, but we had to leave it behind, hope it goes to good hands!
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