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Phoenix

Zermatt, Switzerland (QZB)

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Hotel Specials
Hotel + Flight from
WAS
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Package Specials
Based on 292 reviews
Room & Rates
Standard Double Room - Phoenix - 1

Standard Double Room

  • Two Single Beds
Complimentary wired Internet access keeps you connected, and the DVD player and TV with satellite channels are offered for your entertainment. You will have a bathtub or shower, as well as a hair dryer. A safe, a desk, and a clock radio are among the conveniences offered. This room is Non-Smoking.

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Deluxe Double Room - Phoenix - 2

Deluxe Double Room

  • Two Single Beds
Complimentary wired Internet access keeps you connected. You will have a bathtub or shower, as well as a hair dryer. A safe, a desk, and a clock radio are among the conveniences offered. This room is Non-Smoking.

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Superior Double Room - Phoenix - 3

Superior Double Room

  • Two Single Beds
This room opens to a balcony or patio. Complimentary wired Internet access keeps you connected, and satellite channels are offered for your entertainment. You will have a bathtub or shower, as well as a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.

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Budget Double Room

  • Two Single Beds
Complimentary wired Internet access keeps you connected. You will have a bathtub or shower, as well as a hair dryer. A safe, a desk, and a clock radio are among the conveniences offered. This room is Non-Smoking.

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Phoenix
Untere Wiestistrasse 11, Zermatt, Switzerland 3920

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Rooms
Make yourself at home in one of the 26 guestrooms. Complimentary high-speed (wired) Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include direct-dial phones, as well as safes and desks.

Rec, Spa, Premium Amenities
Take advantage of recreation opportunities such as a health club or take in the view from a rooftop terrace and a garden. Additional features include complimentary wireless Internet access, ski storage, and a fireplace in the lobby.

Dining
Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include express check-in, dry cleaning/laundry services, and multilingual staff.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CHF 30 per pet, per stay
  • Rollaway bed fee: CHF 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 17 years of age.
 

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
The property is closed between 30 April and 31 May.

AMENITIES:
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Fireplace in Lobby
  • Fitness Facility
  • Free Breakfast
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Lounge/Bar
  • Multilingual Staff
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 292 reviews
from
Submitted on 01-15-2017
We had the mannerhorn view with balcony it was amazing!!! I would recommend doing the zerrmatt helicopter sight seeing tour highlight of the trip!!! Also the breakfast was great in the hotel! There are no cars and trucks driving through there are electric taxis and horse drawn carriages (very cool) although the taxi drivers drive a little to fast for some. Zerrmatt is a what I think a typical Swiss town all of the houses look alike and the architecture is very similar to keep the 'swiss' feel
from Zermatt, Valais, Switzerland
Submitted on 01-05-2017
Came to use your fitness centre of which I've been a member of for 3 years. Needed to extend my membership but was told unless I paid cash this wasn't possible. More than happy to pay cash but only had a credit card and maestro card with me. I offered to pay cash the following day but was refused entry that evening unless I paid cash. Given I've been a member for 3 years completely short sighted and lack of customer service.
from
Submitted on 12-23-2016
It was the perfect hotel, the view is incredible, the bathroom is clean and the bed is nice. Really love and enjoyed our stay there. The breakfast buffet is also complete and fresh, the only thing that I wish is available in the room is a kettle to make hot water because it was snowing when I was there and hoping I had the tool to make hot water in the room. Overall it was a great experience.
from Bulle, Switzerland
Submitted on 11-15-2016
Zermatt is a beautiful mountain town. No cars, no trucks, no big buildings for a total change of scenery. Not the average ski resort with a beautiful view on the Matterhorn (when not too cloudy). So of course the Hotel Phoenix is not a big complex but a very charming hotel. Located at walking distance from the center (10 min) and the free ellectric shuttle (5 min) that will take you to the fisrt ski lift. The hotel is beautiful and modern. You can relax and enjoy a drink at the lounge and bar.... Read more
from Maryland, USA
Submitted on 10-29-2016
A short (10-minutes), easy walk from the train station - not bad at all. We had a room facing the back (from the entrance) with a nice view of the mountains. Breakfast in the morning was decent and the staff were friendly.
from Singapore
Submitted on 10-13-2016
It is a good hotel and it is little walking from train station so if you having children or heavy luggage then take the electrical taxi as the road to hotel is little high climb (not difficult). The hotel is very quiet and the staff is very friendly and supportive. The breakfast is good and typical swiss breakfast. The hotel could have provided a bottle of shampoo and body gel for shower as the small pouch will never be enough for a kid also. Hope the management think on this. This is a typical ... Read more
from martinez, california
Submitted on 10-07-2016
We recently returned from a 4 night stay at the Hotel Phoenix and were delighted to book room 506. Our wish for staying in Zermatt was to have a balcony and our room was equipped with two balconies and a lovely view of the Matterhorn. Cocktail hour on the balcony with the mountains in the background can't be beat. The location is perfectly close to the train station and downtown. The beds and pillows were comfortable and the coffee and breakfast were great. We inadvertently left a few items ... Read more
from
Submitted on 09-28-2016
Wonderful accommodations! Room was very comfortable and within walking distance of everything including train station. The breakfast was so delicious with vast array of cheeses, fish, fruits and pastries. Will definitely stay again.
from Mumbai (Bombay), India
Submitted on 09-25-2016
The Hotel is slightly away from the station but a short walk away. The rooms are cozy and the staff at the reception is very courteous. It was raining that morning so we couldn't go up to see the matterhorn but the staff showed us plenty of things to do in the village and they also provided us extra blankets. The breakfast spread was lavish but little for vegetarians to chose from. Overall the staying experience was pleasant and memorable!
from Davis, California
Submitted on 09-21-2016
A year ago we visited Zermatt and stayed in the Hotel Phoenix, so without hesitation, we reserved a room again for five nights in September. Beautiful room with view from balcony of the Matterhorn, excellent and very cordial service, and wonderful, generous breakfast buffet. The rooms are lovely, contemporary in style, immaculate. We highly recommend the hotel as well as its location in gorgeous Zermatt.
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