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Phoenix

Zermatt, Switzerland (QZB)

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Based on 252 reviews
Room & Rates
Standard Double Room

Standard Double Room

  • Two Single Beds
Complimentary wired Internet access keeps you connected, and the DVD player and TV with satellite channels are offered for your entertainment. You will have a bathtub or shower, as well as a hair dryer. A safe, a desk, and a clock radio are among the conveniences offered. This room is Non-Smoking.

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Deluxe Double Room

Deluxe Double Room

  • Two Single Beds
Complimentary wired Internet access keeps you connected. You will have a bathtub or shower, as well as a hair dryer. A safe, a desk, and a clock radio are among the conveniences offered. This room is Non-Smoking.

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Superior Double Room

Superior Double Room

  • Two Single Beds
This room opens to a balcony or patio. Complimentary wired Internet access keeps you connected, and satellite channels are offered for your entertainment. You will have a bathtub or shower, as well as a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.

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Budget Double Room

  • Two Single Beds
Complimentary wired Internet access keeps you connected. You will have a bathtub or shower, as well as a hair dryer. A safe, a desk, and a clock radio are among the conveniences offered. This room is Non-Smoking.

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Phoenix
Untere Wiestistrasse 11, Zermatt, Switzerland 3920

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Rooms
Make yourself at home in one of the 26 guestrooms. Complimentary high-speed (wired) Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include direct-dial phones, as well as safes and desks.

Rec, Spa, Premium Amenities
Take advantage of recreation opportunities such as a health club or take in the view from a rooftop terrace and a garden. Additional features include complimentary wireless Internet access, ski storage, and a fireplace in the lobby.

Dining
Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include express check-in, dry cleaning/laundry services, and multilingual staff.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CHF 30 per pet, per stay
  • Rollaway bed fee: CHF 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 17 years of age.
 

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
The property is closed between 30 April and 31 May.

AMENITIES:
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Fireplace in Lobby
  • Fitness Facility
  • Free Breakfast
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Lounge/Bar
  • Multilingual Staff
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 252 reviews
from Paris, France
Submitted on 02-02-2016
Great little hotel! Super friendly staff - always eager to help. The rooms are very nice - new, clean, modern yet cosy. Excellent view of the Matterhorn - nice to see the sun rise on its side giving the mountain a golden glow. Delicious breakfast - plenty of choices, all fresh and local. There is a nice lounge with a fireplace, where you can enjoy free tea and home-made cake (try the plum cake - yum!). Location is good - close to the center and the slopes. We got an unexpected upgrade to a Matte... Read more
from Washington DC, District of Columbia
Submitted on 16-02-2016
It may not have a full blown spa, but this hotel has fabulous views, right smack in your balcony. My husband reserved the room with a view of the Matterhorn. The room is compact and clean. The staff are friendly and accommodating - upon check in, the front desk lady walked us to the 2nd floor and opened the room for us. It is a little walk from the train station so it is quiet from the noisy streets. I would recommend this hotel.
from
Submitted on 18-02-2016
Hotel Phoenix is a nice place to stay in Zermatt. Its in a quiet location in town but set up to have some really beautiful views of the Matterhorn and surrounding mountains. Its reasonably priced and the staff were exceptionally helpful and friendly. Breakfast is included and they had a good variety of foods that would satisfy nearly everyone. The only set back I'd say was the size of the room. In the photos, they look deceptively large, but in person - not so much. Felt a little cramped s... Read more
from Manchester, United Kingdom
Submitted on 24-03-2016
This was our 3rd stay at the Phoenix – I travelled with 2 friends on our annual boys’ ski weekend. The hotel is modern and clean and very aesthetically designed with wood / glass – it is situated in a quiet part of Zermatt (Sunnegga side), it only takes less than 10 minutes to walk to the Sunnegga funicular or the town centre. The rooms are very comfortable and most of them offer a balcony with a view of the Matterhorn. The beds are very comfortable too. The ground floor bar is great an... Read more
from Belfast, United Kingdom
Submitted on 13-04-2016
We toured though Switzerland and visited a small section of Germany and Austria staying in 5 different locations (Lindau, Seefeld, Lucerne, Zermatt, Lacarno and Lugano) We didn't feel that the Hotel Phoenix lived up to expectations or represented good value for money. One night here was more than 2nights accommodation in The Hotel Ardara in Lindau, or marginally less than a night in the 5* at Lugano, and the Phoenix was not comparable with those hotels. Staff at The Hotel Phoenix were friendly... Read more
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