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Hotel Alpenhof

Zermatt, Switzerland (QZB)

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Based on 318 reviews
Room & Rates

Single Room

  • One Single Bed
Complimentary wireless Internet access keeps you connected. A minibar and a minibar are supplied. The private bathroom has a bathtub or shower, as well as bathrobes and a hair dryer. A safe, a safe, and a desk are among the conveniences offered. This room is Non-Smoking.

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Double Room, Balcony - Hotel Alpenhof - 1

Double Room, Balcony

  • One Double Bed
This room features views of the mountains from the comfort of a balcony. Complimentary wireless Internet access keeps you connected. A minibar and a minibar are supplied. The private bathroom has a bathtub or shower, as well as bathrobes and a hair dryer. Rollaway/extra beds, a safe, and a safe are among the conveniences offered. This room is Non-Smoking.

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Superior Double Room, Balcony - Hotel Alpenhof - 2

Superior Double Room, Balcony

  • One Double Bed
This room features views of the mountains from the comfort of a balcony. Complimentary wireless Internet access keeps you connected. A minibar and a minibar are supplied. The private bathroom has a bathtub or shower, as well as bathrobes and a hair dryer. Rollaway/extra beds, a safe, and a safe are among the conveniences offered. This room is Non-Smoking.

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Suite - Hotel Alpenhof - 3

Suite

  • One Double Bed
This room overlooks the mountains. Complimentary wireless Internet access keeps you connected. A minibar and a minibar are supplied. The private bathroom has a bathtub or shower, as well as bathrobes and a hair dryer. Rollaway/extra beds, a safe, and a safe are among the conveniences offered. This room is Non-Smoking.

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Deluxe Suite - Hotel Alpenhof - 4

Deluxe Suite

  • One Double Bed
This room features views of the mountains from the comfort of a balcony. Complimentary wireless Internet access keeps you connected. A minibar and a minibar are supplied. The private bathroom has a bathtub or shower, as well as bathrobes and a hair dryer. Rollaway/extra beds, a safe, and a separate living room are among the conveniences offered. This room is Non-Smoking.

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Double Room Single Use, Balcony - Hotel Alpenhof - 5

Double Room Single Use, Balcony

  • One Single Bed
This room opens to a balcony. Complimentary wireless Internet access keeps you connected. A minibar and a minibar are supplied. The private bathroom has a bathtub or shower, as well as bathrobes and a hair dryer. Rollaway/extra beds, a safe, and a safe are among the conveniences offered. This room is Non-Smoking.

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Hotel Alpenhof
Matterstrasse 43<br/>Postfach 462, Zermatt, Switzerland 3920

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Rooms
Make yourself at home in one of the 60 guestrooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

Rec, Spa, Premium Amenities
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a steam room. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare.

Dining
Enjoy a satisfying meal at a restaurant serving guests of Hotel Alpenhof. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are served in the restaurant for a fee.

Business, Other Amenities
Featured amenities include multilingual staff and an elevator (lift). A train station pick-up service is provided at no charge.

Mountain Spa Vanessa has massage/treatment rooms. Services include massages. The spa is equipped with a spa tub and Turkish bath/hammam.

Enjoy a satisfying meal at a restaurant serving guests of Hotel Alpenhof. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are served in the restaurant for a fee.

2 indoor swimming pools are on site along with an indoor pool. Other recreational amenities include a sauna and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.



The preferred airport for Hotel Alpenhof is Geneva (GVA-Cointrin Intl.) - 128.7 km / 80 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: CHF 25 per person (approximately)
  • Pet fee: CHF 20 per pet, per night
  • Crib (infant bed) fee: CHF 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • A tax is imposed by the city: CHF 2.50 per person, per night
 

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • Concierge Desk
  • Elevator / Lift
  • Free Breakfast
  • Indoor Pool
  • Lounge/Bar
  • Multilingual Staff
  • Sauna
  • Spa Services
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 318 reviews
from Taipei, Taiwan
Submitted on 03-05-2016
?????此??3??,????硬????好 !!???空??設?寬?????浴室水?強????人?????????客??任??????????貼? ~ ??種???~ WIFI穩?強度夠~ ?????????~ ????費??????/???/??費??Mimi Bar ~ ???飯?????費??~ We stayed for 3 fabulous nights. (Room 209 & 210 & 217) Nice location in Zermatt Staff was excellent, extremely helpful and friendly. Rooms are very clean & cozy & Mini bar for FREE. Bre... Read more
from Mumbai (Bombay), India
Submitted on 19-05-2016
Had a great time here at hotel is very nicely done and has a traditional swiss feel to it...staff is superb... Location is 10 minutes from station... The rooms are well appointed and they have a spa and indoor heated pool...saunas steam and an outdoor heated jacuzzi which is amazing. The big minus points are they have only indian food buffet and serve nothing else in this hotel !!!!!! Not even a sandwich ... So u need to go out or to their hotel located 10 mins away ... They take u by electric ... Read more
from Palo Alto, California
Submitted on 23-05-2016
Hotel Alpenhof is a well situated lovely hotel. It has a small spa with a pool, jacuzzi and sauna. It also has a nice restaurant which serves included breakfast and dinner in the evening. Our room was very roomy and the hotel is walking distance to everything in Zermatt. They also have a small "taxi" available for your use when coming to and from the train station. The staff was quite helpful whenever we had a question. We truly enjoyed our stay there and would choose to stay there again n... Read more
from Switzerland
Submitted on 30-05-2016
We had two double rooms in the Alpenhof and stayed there for two days only. This month they had Indian Cuisine which was one of the best I had outside of India ! The rooms are very nicely decorated and very clean. Amazing is the smokers lounge whith great choice of Cigars and the ventilation is so good you dont smell anything. Stratigically located with a friendly and service orientated staff (reminding what we drank for breakfast and asking if we wanted same again) was pretty astonished. I wish... Read more
from Atlanta, Georgia
Submitted on 05-06-2016
We went to Switzerland with no itinerary and no hotels reservations for 2 weeks. Flew by the seat of our pants. So TripAdvisor and trivago were our best friends. They both recommended the Alpenhof. We arrived by train and called the hotel. They offered us a better rate than the Web site (surprise), plus they picked us up for free. We needed 2 rooms. Both rooms were really nice but we got the bonus. When I looked out the Window, I could see the Matterhorn clearly. The rooms are themed. Very cute.... Read more
from Birmingham, United Kingdom
Submitted on 07-06-2016
Great hotel to stay at. The room is quite spacious though the bathroom is tiny. Also there is a bathtub next to the bed, didn't quite understand why. The staff was were helpful and greeted you well. The breakfast was worth it.! We were lucky they had Indian buffet in dinner, got to meet the chefs who had flown in from India so the food was authentic Indian food, absolute delight.! The fridge in the room had a few soft drinks, free of charge. The hotel receptionists were cheerful chatty women, en... Read more
from Farmington, Connecticut
Submitted on 09-06-2016
We made a booking at Hotel Daniella on Booking.com and were very surprised when we arrived in Zermatt at the end of May and found out that the hotel was closed due to the slow period of spring. We were booked instead at a sister hotel, Alpenhof. Our room was upgraded and it was. Modern, clean, and well appointed. We had booked half board and expected to be able to dine at all 3 sister hotels in Zermatt as we had been advised. Instead, Daniella was closed, and Alpenhof was hosting an Indian buffe... Read more
from
Submitted on 11-06-2016
Totally loving the newly renovated rooms, fast free WiFi,spa, family friendly, really close to the slopes. Our son loved being picked up in the little electric car at the train station, keep up the good work guys!
from
Submitted on 17-06-2016
This hotel is very nice and I'have warm welcome from reception at the front and bartender in this Hotel that's name "Ali". I hope I'll have next time in Zermatt at this hotel and meet my old friend again Ali. He's the best bartender and Ski's national team of Macedonia. It's very suprising.
from
Submitted on 19-06-2016
Stayed for 3 nights in June. The hospitality has been sensed before the trip when hotel staff responded quickly to my inquiries via email. Upon arrival at 10pm, hotel shuttle service was still arranged (the shuttle service seemed to have ended at 8pm), which was followed by warm greetings from reception staff. Hotel room was very clean, modern and cozy. In room facilities were more than adequate with the inclusion of coffee machine and smart TV with useful apps installed. Hotel buffet breakfast ... Read more
from Gothenburg, Sweden
Submitted on 28-06-2016
Beautiful interior all the way from the reception to the hotel room and spa. Food is very good as well as the gorgeous breakfast. Service is friendly and helpful. Just few meters to the lift for hiking in the alps. Would definately recommend this hotel if you visit Zermatt.
from Little Rock, Arkansas
Submitted on 29-06-2016
Hotel Alpenhof is located in a great little village in the Alps that is unique in the fact that cars are not allowed. You take a train from the bottom of the mountain to the village and walk or take "baby taxi's" as I call them, to get around. They are golf carts on steroids. The hotel itself was recently remodeled and they did a great job. Our room was sizeable and had a balcony that overlooked the alps. The hotel has a decent restaurant, but the truly amazing part for us was the spa...w... Read more
from London, United Kingdom
Submitted on 06-07-2016
I cannot recommend this hotel highly enough. Incredibly stylish and modern, in a perfect location next to the river Vispa, really close to the train station and Gornergrat Bahn. The staff were exceptionally friendly, helpful, knowledgeable, hardworking and attentive. The hotel owner was also really friendly and helpful. The food (especially the lamb) was delicious and they had an exceptional choice of drinks. The spa was so relaxing and the outdoor Jacuzzi was really hard to leave at the end ... Read more
from Taipei
Submitted on 08-07-2016
3E- Excellent location, excellent service, and excellent room. At the balcony of my room, I can see the Matterhorn Peak and enjoy the magnificent sunrise in the morning. I believe I will book and check in again!
from Kolkata (Calcutta), India
Submitted on 09-07-2016
stayed in wellness alpenhof for a week in may /june this year overall experience was good nothing to complain about . we stayed in the junior suite , the room was clean and comfortable had two balconies one with the view of matterhorn other with the view of the stream / river which kind of bisects Zermatt . the staff was courteous and helpful . me being a vegetarian had nothing to complain about the breakfast which had enough fruits and fresh juice and more .overall good experience will surely ... Read more
from Mumbai (Bombay), India
Submitted on 10-07-2016
I had the priviledge to stay at the Alpenhof during my recent visit to Zermatt. The hotel has been refurbished recently and has an imposing lobby area. there are comfortable seats which you may use to laze around and do some leisurely reading! The rooms are unique with a bathtub right in the middle of it! The wash basin is outside the bath area which is so convenient when it comes to families. The shower area and the WC is packaged tightly - a slight minus point of the room. The room I stayed ... Read more
from
Submitted on 17-07-2016
Stayed at the Alpenhof Hotel Zermatt end of June 2016 as a solo traveller! Had a lovely time! Everything was in walking distance for attractions! Everything you need in there. The hotel and staff (especially reception/porters and waiting on staff! 10/10).. Very helpful, very welcoming and very friendly! Anything you wanted they were more than happy to do for you! Food not to my taste but would sort something for you with no problems when asked! Rooms clean 10/10. Definitely a place to think abo... Read more
from
Submitted on 18-07-2016
An absolute pleasure staying here, literally everything is spot on! The food, the bar, the smoking room, the spa, everything! But what I appreciated most was the staff - the most welcoming, friendly and helpful staff I've met. I don't think I can choose another hotel in Zermatt after staying at the Alpenhof!
from Zurich, Switzerland
Submitted on 20-07-2016
Nice Hotel, but you need to book the renovated rooms only. The Spa is small, but clean and the pool has a good size. The gym is mini, but you can use the one of the sister hotel. The staff is super friendly although at times they lack capacity, both in the restaurant and at the reception, which leads to long waiting time. The only thing which was not overwhelming, was the food. The breakfast is ok but it lacks creativity and dinners were ok, but the meat was overdone and every night there were s... Read more
from Benton, Kentucky
Submitted on 25-07-2016
We had a wonderful stay at Hotel Alpenhof. The staff was very attentive and our room had a great view. This was the highlight of our visit to Switzerland. I would highly recommend it for couples or families.
from Mumbai (Bombay), India
Submitted on 25-07-2016
I stayed in alpen hof zermatt on 26 th April to 30th April 2016.Mr Boris , and 2 other lady staff were very nice cooperative and warm to the guests. On very 1st day they York good efforts.its and provided me very good room as I was travelling solo. Even baR is well stocked and if I am not mistaking get in name of barman Mr Christiano is nice and good knowledge of drink and good service.at that time their Indian food festival had just started so enjoyed all day I stayed there.mr Boris helped me... Read more
from Milan, Italy
Submitted on 26-07-2016
Found 3 flies zooming around the room when we checked in. Took us 20 minutes to get them. While doing this, found dead bugs stuck to the window, walls and curtains which means the rooms where not cleaned thoroughly. Requested more pillows for my family of 4 and was greeted with a rude reply of "IMPOSSIBLE" over the phone. So we asked for less and housekeeping sent a grumpy old lady who ignored our "thank you's" and just sat on the sofa bed and stuffed the cushions, (not even pillows) into t... Read more
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