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Firefly

Zermatt, Switzerland (QZB)

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Based on 443 reviews
Room & Rates
Junior Suite - Firefly - 1

Junior Suite

  • One Double Bed
This room opens to a furnished balcony or patio, great for kicking back and taking in mountain and city views. The Tempur-Pedic bed and blackout drapes/curtains help ensure a restful night. The partially open bathroom has bathrobes, slippers, and complimentary toiletries. Complimentary wireless Internet access keeps you connected, and the DVD player and TV with premium TV channels are offered for your entertainment. Lounge by the fireplace, and request an in-room massage. The private kitchen is stocked with a refrigerator, a refrigerator, and a stovetop. Rollaway/extra beds, a separate sitting area, and a double sofa bed are among the conveniences offered. This room is Non-Smoking.

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Suite, 1 Bedroom - Firefly - 2

Suite, 1 Bedroom

  • One Double and One Sofa Bed
This room opens to a furnished balcony or patio, great for kicking back and taking in mountain and city views. The Tempur-Pedic bed and blackout drapes/curtains help ensure a restful night. The partially open bathroom has bathrobes, slippers, and complimentary toiletries. Complimentary wireless Internet access keeps you connected, and the DVD player and TV with premium TV channels are offered for your entertainment. Lounge by the fireplace, and request an in-room massage. The private kitchen is stocked with a refrigerator, a refrigerator, and a stovetop. Rollaway/extra beds, a separate sitting area, and a double sofa bed are among the conveniences offered. This room is Non-Smoking.

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Suite, 3 Bedrooms - Firefly - 3

Suite, 3 Bedrooms

  • Three Single Beds
This room opens to a furnished balcony or patio, great for kicking back and taking in mountain and city views. The Tempur-Pedic bed and blackout drapes/curtains help ensure a restful night. The partially open bathroom has bathrobes, slippers, and complimentary toiletries. Complimentary wireless Internet access keeps you connected, and the DVD player and TV with premium TV channels are offered for your entertainment. Lounge by the fireplace, and request an in-room massage. The private kitchen is stocked with a refrigerator, a refrigerator, and a stovetop. Rollaway/extra beds, a separate sitting area, and a double sofa bed are among the conveniences offered. This room is Non-Smoking.

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Standard Apartment, 4 Bedrooms - Firefly - 4

Standard Apartment, 4 Bedrooms

  • Four Single Beds
This room opens to a furnished balcony or patio, great for kicking back and taking in mountain and city views. The Tempur-Pedic bed and blackout drapes/curtains help ensure a restful night. The partially open bathroom has bathrobes, slippers, and complimentary toiletries. Complimentary wireless Internet access keeps you connected, and the DVD player and TV with premium TV channels are offered for your entertainment. Lounge by the fireplace, and request an in-room massage. The private kitchen is stocked with a refrigerator, a refrigerator, and a stovetop. Rollaway/extra beds, a separate sitting area, and a double sofa bed are among the conveniences offered. This room is Non-Smoking.

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Firefly
Schluhmattstrasse 55, Zermatt, Switzerland 3920

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Rooms
Treat yourself to a stay in one of the 16 individually decorated guestrooms, featuring fireplaces and flat-screen televisions. Your room comes with a Tempur-Pedic bed, and all rooms are furnished with double sofa beds. Rooms have private furnished balconies or patios where you can take in city and mountain views. Kitchens are outfitted with refrigerators, stovetops, and cooking facilities. Digital programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected.

Rec, Spa, Premium Amenities
Relax at the full-service spa, where you can enjoy massages. A sauna and a steam room offer a relaxing way to wind down after a day on the slopes. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and supervised childcare/activities.

Dining
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include currency exchange, complimentary newspapers in the lobby, and dry cleaning/laundry services. A train station pick-up service is provided at no charge.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. This mountain view spa is equipped with a sauna.

Children under 16 years old are not allowed in the spa without adult supervision.



Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

A health club and complimentary bicycles are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna, a steam room, and a fitness facility.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.



The preferred airport for Firefly is Basel (BSL-EuroAirport) - 176.9 km / 109.9 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Know Before You Go

  • This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Mandatory Fees and Taxes

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • A tax is imposed by the city: CHF 2.10 per person, per night for adults; CHF 1.05 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.
 

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
The property is closed between 1 May and 30 June.

AMENITIES:
  • Babysitting
  • Barbecue Grills
  • Billiards
  • Children's Program
  • Complimentary Coffee
  • Currency Exchange
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Free Breakfast
  • Hypoallergenic Room Available
  • Indoor Pool
  • Kiddie Pool
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Room Service
  • Sauna
  • Steam Room
  • Video Game Console
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 443 reviews
from Alexandria, Virginia
Submitted on 01-19-2017
When I was planning my trip (from Italy to Austria and then through Switzerland on my way to Geneva) I spent many hours reviewing web sites and Trip Advisor. Zermatt has so many hotels choosing one can be overwhelming! Each time I got online and looked at Zermatt hotels I found myself returning to the Firefly site. There was something about the hotel that whispered, "stay here." Because I was traveling on a Eurail pass my plans changed often and I could never seem to find a vacant room at the ... Read more
from
Submitted on 01-18-2017
The rooms were cozy, and the staff were amazing(such as Simone) contributed to a relaxing and enjoyable getaway. The excellent breakfast served in room in the morning that you got to select/choose from the night enabled a more relaxing experiencing before going out to ski in the day. The access to cooking facilities in the suites was also incredibly helpful as it enabled you to relax with a cup of tea after a long day skiing. I would definitely recommend this to anyone looking for a relaxing ... Read more
from
Submitted on 01-17-2017
We stayed in one of the apartments at Hotel Firefly with my baby daughter and my parents and what a stay! Spacious apartment, very clean, breakfast brought to your room, awesome bedding and view, great gym, spa and pool, super helpful staff. Perfect stay, more than recommended!
from Geneva, Switzerland
Submitted on 01-05-2017
I have been in this property more than once. They have very good apartments with hotel service. Anything inside is very design, and they used very high quality construction materials. I really like the combination of modern-cozy you can find here. Breakfast is served in the room and 'à la carte' (you order it on a menue in the evening), very comfortable... Staff is lovely. This property really fits for families or friends who are looking for comfort and space and in my opinion it is one of the ... Read more
from San Francisco, California
Submitted on 11-29-2016
We booked Hotel Firefly at the last minute and were so pleasantly surprised. I think we originally booked for one night and ended up staying four. Rooms are fantastic. We weren't looking for a kitchenette, but turned out to be wonderful to have it. Would love to go back during winter ski season. Staff was fantastic, beautiful bar with great drinks, delicious breakfast in room. Nice pool and spa. Cute that they have nice day packs in the room for guests to use.
from Chicago, Illinois
Submitted on 11-27-2016
We recently stayed at Hotel Firefly in Zermatt. We are a family of five including three teenage children. It was our first time visiting Zermatt and we are not avid skiers although we are very active and love hiking and exploring. The location is perfect, close to all activities and restaurants. The facility was excellent. The rooms were clean, spacious and beautiful. Everything in the suite was high end- the linens, appliances, furniture etc- and the spa, pool, workout room and bar were top not... Read more
from Exeter, United Kingdom
Submitted on 11-19-2016
When you read the introductory copy in the hotel book it explains how the owners built their concept and defined every detail based upon their experience of global business travel staying in hotels all over the world. Well, I have done the same and I have to say, it really shows! I don't normally like staying in hotels as I've done so much of it through work but this one is different. Everything about the experience makes you feel at HOME. Breakfast in your room, a place to relax, walking down t... Read more
from
Submitted on 11-07-2016
First time in Zermatt, very glad we picked Firefly. Cannot fault anything, was perfect. The spa facilities are excellent - choice of 2 steam rooms with different aromas. Breakfast in the room was delicious, we always added on extra requests which were seen to everytime. Room was spacious and so well equipped .. we cooked dinner a few times and had more than we do at home! We will be back! :)
from Kuala Lumpur, Malaysia
Submitted on 11-04-2016
We were given a free upgrade on our suite booking & the accommodation was simply excellent! What's even more amazing is if you take the time to appreciate the property you will find that every item piece of item (from furniture, cutlery, washroom amenities) are really of high quality. It's the small things that matters! Every nook of the place also has a sense of artistic touch yet not take away the spaciousness & cosines feeling of the place. The well-equipped kitchen & cooking facility (altho... Read more
from
Submitted on 10-31-2016
Hotel Firefly is one of the best hotels I've ever stayed at. On arrival we were greeted by a lovely staff member who upgraded us to what has to be the most incredible suite I've ever stayed in. The room was bigger than my apartment and absolutely beautiful! Clean, modern and with a self contained kitchen - it was perfect! Great views from the two balconies and in a great location - just away from the main part of Zermatt making it peaceful and quiet. Breakfast is included and served in your ro... Read more
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