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Cascada Swiss Quality Hotel

Zurich, Switzerland (ZRH)

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Based on 716 reviews
Room & Rates
Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

1 queen bed
172-sq-foot (16-sq-meter) room with city views

Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, room service, and free bottled water
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Phone, safe, and free newspaper
Comfort - Air conditioning
Need to Know - No cribs (infant beds) available
Non-Smoking
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Superior Room, 2 Single Beds

2 twin beds
237 sq feet (22 sq meters)

Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Room service, free minibar items, and free bottled water
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Phone, safe, and free newspaper
Comfort - Air conditioning
Non-Smoking
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Deluxe Room

Deluxe Room

2 twin beds
377-sq-foot (35-sq-meter) room with courtyard views

Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Espresso maker, free minibar items, room service, and free bottled water
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, queen sofa bed, and safe
Comfort - Air conditioning
Need to Know - No cribs (infant beds) available
Non-Smoking, renovated in 2014
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Triple Room

Triple Room

2 twin and 1 sofa bed
248-sq-foot (23-sq-meter) room with city views

Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, room service, and free bottled water
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, safe, and free newspaper
Comfort - Air conditioning
Need to Know - No cribs (infant beds) available
Non-Smoking
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Triple Room

Triple Room

2 twin and 1 sofa bed
248-sq-foot (23-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, room service, and free bottled water
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and safe
Comfort - Air conditioning
Need to Know - No cribs (infant beds) available
Non-Smoking
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Economy Single Room

Economy Single Room

1 single bed
129-sq-foot (12-sq-meter) room with city views

Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, room service, and free bottled water
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board (on request)
Comfort - Air conditioning
Need to Know - No cribs (infant beds) available
Non-Smoking
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Economy Single Room

Economy Single Room

1 single bed
129-sq-foot (12-sq-meter) room with city views

Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, room service, and free bottled water
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board (on request)
Comfort - Air conditioning
Need to Know - No cribs (infant beds) available
Non-Smoking
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Deluxe Room

Deluxe Room

2 twin beds
377-sq-foot (35-sq-meter) room with courtyard views

Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Espresso maker, free minibar items, room service, and free bottled water
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, queen sofa bed, and phone
Comfort - Air conditioning
Need to Know - No cribs (infant beds) available
Non-Smoking, renovated in 2014
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Superior, Two Twin Beds

2 twin beds
237 sq feet (22 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Room service, free minibar items, and free bottled water
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board (on request)
Comfort - Air conditioning
Non-Smoking
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Comfort

1 queen bed or 2 twin beds
Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Room service, free minibar items, and free bottled water
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board (on request)
Comfort - Air conditioning
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Deluxe

2 twin beds
Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Room service, free minibar items, and free bottled water
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board (on request)
Comfort - Air conditioning
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Economy Single Room

1 single bed
Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Room service, free minibar items, and free bottled water
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board (on request)
Comfort - Air conditioning
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Standard Room, 1 Single Bed

1 queen bed
Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Room service, free minibar items, and free bottled water
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board (on request)
Comfort - Air conditioning
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Superior (Triple)

2 twin and 1 sofa bed
Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Room service, free minibar items, and free bottled water
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board (on request)
Comfort - Air conditioning
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Superior, Two Twin Beds

2 twin beds
Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Room service, free minibar items, and free bottled water
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board (on request)
Comfort - Air conditioning
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Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

1 queen bed
172-sq-foot (16-sq-meter) room with city views

Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, room service, and free bottled water
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board (on request)
Comfort - Air conditioning
Need to Know - No cribs (infant beds) available
Non-Smoking
Hide room details
Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

1 queen bed
172-sq-foot (16-sq-meter) room with city views

Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, room service, and free bottled water
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Phone, safe, and free newspaper
Comfort - Air conditioning
Need to Know - No cribs (infant beds) available
Non-Smoking
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Superior Room, 1 Double or 2 Single Beds

Superior Room, 1 Double or 2 Single Beds

1 double bed or 2 single beds
194-sq-foot (18-sq-meter) room with city views

Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, room service, and free bottled water
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Phone, safe, and free newspaper
Comfort - Air conditioning
Need to Know - No cribs (infant beds) available
Non-Smoking
Hide room details
Superior Room, 1 Double or 2 Single Beds

Superior Room, 1 Double or 2 Single Beds

1 double bed or 2 single beds
194-sq-foot (18-sq-meter) room with city views

Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, room service, and free bottled water
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board (on request)
Comfort - Air conditioning
Need to Know - No cribs (infant beds) available
Hide room details
Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

1 queen bed
172-sq-foot (16-sq-meter) room with city views

Entertainment - Free WiFi, LCD TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, room service, and free bottled water
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board (on request)
Comfort - Air conditioning
Need to Know - No cribs (infant beds) available
Non-Smoking
Hide room details
Cascada Swiss Quality Hotel
Bundesplatz 18, Lucerne, Switzerland 6003

Rooms
Make yourself at home in one of the 66 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary newspapers, and you can also request irons/ironing boards.

Amenities
Make use of convenient amenities such as complimentary wireless Internet access, shopping on site, and tour/ticket assistance.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. A complimentary hot/cold buffet breakfast is served daily.

Business, Other Amenities
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lucerne? This hotel has 3961 square feet (368 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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Know Before You Go

  • Only registered guests are allowed in the guestrooms.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CHF 22.00 per night
  • Pet fee: CHF 15 per pet, per night
  • Early check-in fee: CHF 50
  • Late check-out fee: CHF 50
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • A tax is imposed by the city: CHF 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Free Breakfast
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Room Service
  • Shopping
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 716 reviews
from
Submitted on 18-05-2016
My family and I stayed in this hotel twice during our holiday in Luzern. The hotel is quaint, and the restaurant is small. However, the rooms are clean and the staff is welcoming and very helpful. The hotel is 5 minutes walk from the main train station, and the old town. You can reach many attractions using the bus from the nearby bus stop.
from Nazareth, Pennsylvania
Submitted on 21-05-2016
We were walk ins without any reservations. Prices were reasonable and parking was convenient. Located right across the street from the train station Check in desk staff were awesome. Rooms were so clean and nicely decorated. Bar was convenient and the breakfast included was delicious ! Very quiet place also.
from
Submitted on 21-05-2016
Very good location. Close to train station and walking distance to the lake and the Chapel bridge. Also very close to restaurants. The hotel itself is nice, clean and comfortable, the food is good and the staff are helpful. There is also a fast food restaurant right opposite the hotel and a nearby Thai restaurant which is really good and also very convenient.
from Singapore, Singapore
Submitted on 23-05-2016
Cascada Hotel is a modern hotel by European standards. The outside looks quaint but the inside has very modern furnishings. Unfortunately we were not given a room that overlooks the mountains. However the room itself is sufficiently large for 3 people, with all the amenities you need, such as toiletries, safety deposit, hairdryer, coffee and tea etc. There was also free wifi throughout the rooms. You can pre-select the drinks that you like, and some of the drinks will be provided free of charge ... Read more
from
Submitted on 25-05-2016
good service, good food, good staff, good location, everything is good about this place, ideal hotel the lucerne city . went out of the way to arrange for a small surprise for my wife on the wedding anniversary
from Strabane United Kingdom
Submitted on 27-05-2016
Location is excellent. Just minutes from the train, boats and bus station. No noise from the trains. Our room, 602, had a balcony and a view of Rigi and Titlis. The room was so well laid out. Bedside shelves at the right height. Light switches at the right place. Shower the full length of the wall. Showers that were easy to work even with no glasses on. Storage space in bathroom. A mirror in the bedroom that folded up and down so it could be put down to make a table, put up to let you pu... Read more
from
Submitted on 27-05-2016
Great hotel and great friendly staff. The hotel is only 5 minutes walk from the station. The staff had arranged our room as per our request and also gave very good suggestion at check in. They were also helpful in providing tickets for excursion to Pilatus. I will definately recommend this hotel to others. The only thing that we did not enjoy was the small windows and the view but apart from that we enjoyed our stay. The breakfast is also excellent! Best Muesli and Yogurt we had in Switzerland
from Troon, United Kingdom
Submitted on 01-06-2016
Arrived from Zurich at start of our train tour of Switzerland. Tour originally specified one night in hotel but we extended to three nights. Hotel situated about a 10 minute leisurely walk from both the station and the lake. Our room was well appointed but not particularly large for a prolonged stay. A kettle, coffee and tea were provided in the room. Also bottled water, dressing gowns and slippers. The Restaurant promoted spanish tapas for dinner so we didn't dine in the evening as it is not ou... Read more
from Bayreuth, Germany
Submitted on 06-06-2016
i've stayed for a few days during a festival in this place. because of the festival that drawed 70.000 rockfans in this little town all hotels were pretty pricy. not good for me, but thats the way it is. the room itself was clean, wifi and tv reception pretty good, a little bit noisy, because of the traintracks nearby - but if you want to stay central this is normal. the breakfast was nothing extraordinary but good. having said all of this about the good/very good standardserviceissues, i wat to... Read more
from Kolkata (Calcutta), India
Submitted on 07-06-2016
A nice hotel always makes your visit a memorable one. And if I may add, some unique features about a hotel ensure that you remember and recommend them to others forever. This hotel is one such example - for they care about their guests by ensuring FREE non-alcoholic BEVERAGES in the room's mini-bar!! I have stayed in hotels across the world and am yet to come across such a fantastic idea. Especially when you have a thirsty kid in tow and dont know where to get the next bottle of orange juice!! I... Read more
from Bristol, United Kingdom
Submitted on 11-06-2016
We stayed here for 5 nights as part of a large conference delegation with partners participating in an excursion program. The best things are: very friendly staff where everything is done with a smile; good breakfasts; good air conditioning in rooms; free minibar with soft drinks; tea and coffee making in room; Some rooms were quite small. Location is OK as just a ten minute walk from railway station and lake.
from Singapore
Submitted on 15-06-2016
Rooms are spacious and clean. We had the triple room and at the top floor. Breakfast is good and restaurant serves good food. Location is central and easy to everywhere. Hotel staff is friendly and knowledgeable. Only con was that the bed linen was a bit worn out.
from Johnsburg, Illinois
Submitted on 15-06-2016
I booked this hotel based on TripAdvisor reviews and I would have to say it's the first time I've been somewhat disappointed by following TA's recommendations. There were pro's and con's to our stay and I will try to be fair and measured in my assessment... Pro's: The room we upgraded to (at a rather steep additional fee) was roomy - much bigger than we needed. It was designated as a family room with a king sized bed, sitting area and good sized bathroom. This room was recommended to us b... Read more
from
Submitted on 18-06-2016
Booked this hotel based on fantastic reviews I've seen. I guess my expectations were very high! The hotel was walking distance from the Lucerne train station, probably took us 7 - 8 minutes with our bags. Check-in was quick, with the receptionist offering an upgrade, at a cost of course. I politely declined the same. Like almost all European hotels I've visited, the staff is minimal, just to keep the hotel functional. Pls don't expect anyone to help you with your bags here. The room is quite sma... Read more
from Minneapolis, Minnesota
Submitted on 20-06-2016
Stayed here for two days in January. Located close to the train station. Almost everything was within walking distance. Room was clean, spacious and quiet. Mattress was comfortable. Breakfast was the highlight of my stay. Loved the yogurt and fresh fruits as well as the eggs, sausages and rosti.
from Sydney
Submitted on 26-06-2016
Located within walking distance to train station ( with luggage) in the opposite direction to the old town and lake. I couldn't fault the hotel in any way. The hotel has 7 floors and all have been renovated. The 7th floor was completed recently. We were on the 6th floor. The restaurant is closing for 10 weeks for renovations. The breakfast was very good. Now that restaurant is closed breakfast is on 1st floor but still offers same excellent choices. Wifi is available and reliable. We were booked... Read more
from Rockville, Maryland
Submitted on 28-06-2016
We had a great stay at Cascada. The hotel was well kept, the staff was friendly and very helpful, and the location was highly convenient. The beds were quite comfortable and our room was very quiet. We were able to walk everywhere, including to the old town and the train station. In addition to all the other wonderful features of the hotel, the included breakfast was fabulous. They'll prepare a bagged breakfast, if you have to check out early, which was also delicious and very generous. They we... Read more
from
Submitted on 29-06-2016
Very average hotel, small rooms, not too good service. Near to train station, restaurants and shops, this makes the location great. Rooms and washroom very basic from inside. Suits couples or sole. Make booking if want to stay near to train station.
from Athens, Greece
Submitted on 29-06-2016
I spent 6 days and 5 nights combining a business travel with a small escape for my wife. It was the third time that I've stayed in the hotel and what I can say for sure is that now it's much nicer than before. The room was comfy and well decorated. Matress and pillows were fit for relaxation. There was a small balcony although not all rooms have this option. Very clean bathroom and a small but efficient desk for your laptop. In-room safe. Free WiFi with excellent signal inside the room and in al... Read more
from Brisbane, Australia
Submitted on 01-07-2016
Have just spent 2 nights in Cascada Hotel. Within walking distance from main train station. No problem wheeling suitcases to Hotel. Hotel room is very modern, comfortable and clean. Room has air conditioning. Soft drinks in bar fridge free. Free WiFi. Breakfast adequate. Reception and breakfast staff very friendly and helpful. Would definitely recommend this hotel. Would stay here again.
from Ottawa, Canada
Submitted on 13-07-2016
I need to start by giving a big thank you to Thomas and the Cascada staff. Our excellent stay was made possible by the employees of this hotel. We arrived at the hotel late in the evening(5 -7 minute walk from the trainstation) and were greeted by the front desk staff. We quickly got checked-in and headed to our room. We were on our honeymoon and I had contacted the hotel about this prior to our arrival. They definitely went out of their way to surprise us(more so my wife). When we stepped off... Read more
from Crystal, Minnesota
Submitted on 13-07-2016
The room was tastefully decorated, had all the amenities my wife and I needed, and the bed was very comfortable. What makes this hotel stand out for me is the staff. From the moment we arrived the staff did everything they could to make our 2 night stay as pleasant as possible. Being first time travelers to Lucerne (and on a tight schedule) figuring out how to get Seedorf to visit my ancestors "Schloss" was a top priority. Within minutes of asking how do I get to Seedorf, Thomas was able to pro... Read more
from Brisbane, Australia
Submitted on 13-07-2016
Staff (both front of house and in the restaurant) were extremely friendly and helpful. Hotel is in a great position with an easy walk from main train station (even with suitcases). Complimentary drinks in mini bar are a nice touch. Great breakfast with something for every taste. Reliable free wifi for multiple devices. An all round great experience. Would definitely recommend this hotel and certainly would stay here again.
from Manama, Bahrain
Submitted on 18-07-2016
We a family of three with a child stayed in a triple room from 30th June for three nights. the hotel is walking distance from the Lucern main station and alternatively easily accessible through bus and taxi. In terms of size the room seemed comparatively smaller, however that is typical of city hotels in Switzerland. The constraints of size however are more than sufficiently offset by the compact design and well organised furniture/bathrom layouts. Highlight of the hotel is the friendly front o... Read more
from
Submitted on 19-07-2016
Hotel Cascada is located within a ten minute walk from the Lucerne train station. We booked this hotel expecting a four star but don't feel like this hotel is more than three stars. Bonus points for the air conditioning and staff, definite minus on the fact that there were unclean items in the room upon check in. The first issue was with a pillow that had black marks on the pillowcase but there were three pillows per person, so that wasn't a huge deal. One of the spoons that accompanied a mug wa... Read more
from
Submitted on 19-07-2016
I think under different circumstances I would've given this hotel a higher rating. The room was satisfactory for a family traveling throughout Europe and it was perfectly located- tucked away in a much less touristy area of Luzern. The hotel is currently under going construction which shut down their restaurant entirely and made breakfast (which was limited choices) hard to enjoy due to the noise. Staff for the most part was helpful and we were able to book all our trips/tours directly wit... Read more
from
Submitted on 20-07-2016
The hotel is doing construction and it was very noisy starting before 7am. We were on the 4th floor (construction on the ground level) and the jackhammers and pounding woke us up each morning. It also continued throughout the day which was terrible since it was rainy and we would have liked to relax in the hotel. The staff did not seem to care that the noise bothered us. The sign said the construction area isn't open until September so i would not take a chance with staying here until after that... Read more
from Zurich
Submitted on 24-07-2016
We just spent one night in the Hotel Cascada as we visitied the Blue Balls Festival in Lucerne. Hotel is 500m away from the concert location, easy to go back and forth without car. Location is pretty quit. Check-In was very friendly, all young people! Before arriving we even received a mail at home asking if we needed anything special. We asked for a car parking space which can be organised in the back court of the hotel for CHF 22.-. This suited us very well. Hotel room rather smallish, but mo... Read more
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