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Ameron Hotel Flora

Zurich, Switzerland (ZRH)

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Based on 1096 reviews
Room & Rates
Standard Double Room

Standard Double Room

1 queen bed or 2 twin beds
215 sq feet (20 sq meters)

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Refrigerator, espresso maker, and room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Premium Room (Smart)

Premium Room (Smart)

1 queen bed or 2 single beds or 1 trundle bed
269-sq-foot (25-sq-meter) soundproofed room with a balcony/patio

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Espresso maker, free minibar items, room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Comfort Room

Comfort Room

2 single beds or 1 trundle bed
248 sq feet (23 sq meters)

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Espresso maker, free minibar items, room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Exclusive, Mountain View (Smart Preminum Pilatus)

Exclusive, Mountain View (Smart Preminum Pilatus)

1 queen bed or 2 twin beds
Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Espresso maker and room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Premium Room, Mountain View (Smart)

Premium Room, Mountain View (Smart)

1 queen bed or 2 twin beds
269-sq-foot (25-sq-meter) soundproofed room, balcony/patio with mountain views

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Espresso maker, free minibar items, room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
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Deluxe Room

Deluxe Room

1 double bed
215 sq feet (20 sq meters)

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Refrigerator, espresso maker, room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
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Standard Room (Grandlit)

Standard Room (Grandlit)

1 double bed
172 sq feet (16 sq meters)

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Espresso maker, room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Deluxe Room (Grandlit)

Deluxe Room (Grandlit)

1 double bed
172 sq feet (16 sq meters)

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Espresso maker, room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Deluxe Single Room

Deluxe Single Room

1 twin bed
172 sq feet (16 sq meters)

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Espresso maker and room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Single Room

Standard Single Room

1 twin bed
172 sq feet (16 sq meters)

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Refrigerator, espresso maker, and room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Hide room details
Ameron Hotel Flora
Seidenhofstrasse 5, Lucerne, Switzerland 6002

Rooms
Make yourself at home in one of the 161 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. This hotel also features a hair salon, shopping on site, and a fireplace in the lobby.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Lucerne? This hotel has facilities measuring 1646 square feet (153 square meters), including meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

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National Rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: CHF 25.00 per person (approximately)
  • Airport shuttle fee: CHF 250 per person (roundtrip)
  • Self parking fee: CHF 26 per night
  • Pet deposit: CHF 25.00 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Rollaway bed fee: CHF 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • A tax is imposed by the city: CHF 2.30 per person, per night
  • Tourism fee: CHF 1.70 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fireplace in Lobby
  • Hypoallergenic Room Available
  • Library / Video Library
  • Lounge/Bar
  • Multilingual Staff
  • Room Service
  • Shopping
  • Shuttle To Airport (surcharge)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1096 reviews
from Zurich, Switzerland
Submitted on 11-05-2016
A highly recommendable Hotel a few steps from the famous wooden Chapel Bridge and the River and around the corner from the Jesuit Church and other sights. Also very near Lake Lucerne - it's a stones throw away. Friendly staff, clean, good brunch. And parking in an undergroundgarage at a reduced rate.
from Modesto, California
Submitted on 11-05-2016
I stayed here for 2 nights and it was a pleasant stay. The hotel is very conveniently located. Just a 5 minute walk to the train station and Chapel Bridge. The décor is modern but functional. Our room was small but in Europe, that's usually what you get. I loved having a refrigerator and coffee maker in the room. The small closet could have used a few more hangers since there is no drawer space in the room. The bathroom was very sleek and functional. The tub does have some height, so be careful... Read more
from Singapore
Submitted on 13-05-2016
Stayed 2 nights in the Premium Room (Smart) which also included free mini-bar items. Our room was located on the 5th (top) floor with a balcony. Weather was too cold for us to chill out on the roof top balcony, otherwise it would have been a nice touch. The room was a good size for 2 persons with a large suitcase each, based on European standards. It was clean and bright, apart from the bathroom which could do with brighter/more lights. The reception staff were also friendly and helpful, bot... Read more
from Gold Coast, Australia
Submitted on 15-05-2016
This hotel is in a great location to enjoy Lucerne. The hotel was very busy when we arrived and we didn't get much attention at the desk, just handed over a key and map with no extra info and we weren't offered the choice of an upgrade. As the hotel was fairly busy the whole time of our stay, the staff seemed flustered and we felt like we were annoying them when asking for information. Our room overlooked the garbage bins in the alleyway and we were woken early by the garbage truck (although we ... Read more
from Jacksonville, North Carolina
Submitted on 25-05-2016
This hotel is in a great location, easy for groups to arrive by coach and still be within walking distance of historical Center. Rooms are nice and comfortable, bathroom has good amenities and breakfast has a nice variety to please everyone. Staff is helpful and I'll definitely return
from
Submitted on 01-06-2016
Location was great--opposite the Rosengart Collection and a proper toy store, and one block from Chapel Bridge. Italian staff at the hotel restaurant were super cordial and the hotel guest breakfast buffet for 20 Francs seemed a bargain by Lucerne standards. Front desk staff very helpful regarding tourist sites and transportation. Parking garage directly below the hotel also convenient. Overall, it was a very nice stay!
from Vancouver, BC
Submitted on 06-06-2016
I chose this hotel because of its location. This hotel is very close to the train station and Chappel Bridge and everything. We always like to choose a hotel close to the train station if we are going to travel by train. This is the one. Also the breakfast was really really good. The hotel was very clean and staff were very friendly. Highly recommend it.
from Kirchheim bei Munich, Germany
Submitted on 08-06-2016
Just stayed at the Hotel Flora in Lucerne and it is a keep!! Central location, underground parking garage, clean and modern rooms, excellent check in service and abundant breakfast. Add to this free internet and complementary water bottles in the room... tough to beat for the price they ask. The hotel is literally a throw stone away from the end of the lake. The main train station is 5 min walk away and the old town is just on the other side of the river bridge. Perfect location for business (i... Read more
from Louth, United Kingdom
Submitted on 14-06-2016
We stayed here for one night en route to Italy and really loved it. The staff were friendly and welcoming and the hotel foyer was really contemporary and stylish. Our room was clean and modern with a pod coffee machine for drinks and really nice toiletries in the bathroom. We ate in the restaurant for our evening meal and it was delicious, well presented food. Breakfast was also good with plenty of choice but we did think that was a bit expensive. Would definitely stay again.
from
Submitted on 16-06-2016
The location of ameron is just beyond words. It's just a 5 minute walk from the world famous Chapel bridge over river Reuss. The river side is dotted with pretty restaurants. The harbour is a 10 minute walk from the hotel. The front desk officers at the hotel n the housekeeping staff r very pleasant.
from Gurgaon, India
Submitted on 17-06-2016
This hotel is very well located and is within walking distance of the Luzern bridge. It is a mid-sized hotel with bright contemporary decor. Rooms were nice though not very spacious. Buffet breakfast was nice with a few vegetarian options.
from Melbourne, Australia
Submitted on 17-06-2016
This hotel is very well situated being 300m from the railway station and ferry terminals, and 100m from the river and the famous Chapel Bridge. It is an easy walk into the town across the river. The hotel does have free wifi. This hotel caters mainly for large bus tour groups, and as we have come to find with similar hotels, individual travellers are ignored. It was very hard to get any info out of the reception staff as we were not part of a tour group and they showed no interest at all. The ... Read more
from Kolkata (Calcutta), India
Submitted on 21-06-2016
The hotel is very conveniently located. It's a two minute walk to the train station. The bus station is just outside the hotel door. The bridge is a one minute walk. The rooms were little small but nonetheless they were adequate enough. The reception staff were helpful. The free wifi was fast. However the breakfast spread was average and they had the same spread everyday. But all in all a very pleasant stay.
from Boston, Massachusetts
Submitted on 28-06-2016
Stayed here for two nights and was very pleased with the service, location, view from our room and overall cleanliness and comfort. Our room was upgraded to a superior room with a balcony upon check in and the staff were very helpful throughout our stay. Would definitely recommend!
from Australia
Submitted on 28-06-2016
Ameron flora hotel is in a great location in a beautiful city. It is within walking distance to everything and conveniently, approx 5 mins to the train station. The rooms were clean,modern, reasonably spacious and came with coffee machines and the wifi was reliable and quick.The staff were friendly and helpful.
from Waltham, Massachusetts
Submitted on 30-06-2016
just an average hotel. Assigned here from Viking cruise as pre-cruise option. Everything was just okay but not more to recommend. Lots of trouble with coffee machine at breakfast causing line to back up. Front desk seemed understaffed.
from Greece
Submitted on 30-06-2016
Please modernise your lobby! It feels like a 2*sup hotel. Please insulate the walls! The night club banging until 9:00 am would not let me sleep. Please keep the breakfast room as it is (see, I'm not pointing out only the negative ones)! It has its own atmosphere. Breakfast was good; it can get better though. The hotel is right at center of the city, 120 seconds walking distance from the train station.
from Curacao
Submitted on 01-07-2016
My Mom just went to the front desk to ask if someone could come check our air conditioning. The person at the front desk said that she hears that complaint from "you people" all the time. We are American. She suggested a glass of ice to cool down. If you are hearing complaint from us people all the time, why haven't you corrected the problem? Planning on moving hotels tomorrow. Too uncomfortable to sleep. We will let our travel agent know to avoid in the future.
from Dubai, Dubai, United Arab Emirates
Submitted on 05-07-2016
The Ameron Flora is a good hotel in a great location, a 2 minute walk from Chapel Bridge and the beautiful lake Luzern. The hotel team were very helpful throughout our stay and even let us bring our own Gluten Free beer (purchased at the World of Drinks under the railway station) into the lobby lounge! Very accommodating. The only reason I refrain from rating the Ameron with 5 out of 5 is due to the slightly weak air conditioning and the showers' inability to maintain a constant temperature. Ve... Read more
from Thousand Oaks California
Submitted on 06-07-2016
Great location: easy to find and only a few minutes' walk to train station, Chapel Bridge, restaurants, old town. Helpful and friendly staff. Clean room and comfortable beds. There's an outdoor food and flower market on the river on Saturday mornings.
from
Submitted on 06-07-2016
I chose this hotel based on it's high ratings and had an excellent experience. The room was immaculate, clean hardwood floors, and I appreciated the in-room espresso machine. The only downside was that the wifi was weak, but the TV was a modern large flat screen and had great channel variety. I stayed 3 nights in a standard double which was very comfortable, then extended my stay for one more night in a deluxe double (on the 6th floor). If I were to stay again, I would choose the latter which ha... Read more
from Drammen Municipality, Norway
Submitted on 07-07-2016
Good, well kept rooms with just sufficient air condition. Nothing special, but a good hotel. Ideal location for a walkabout in the old city, three minutes away from the railway station and the boat piers. Friendly and helpful staff in the reception.
from Camorino
Submitted on 08-07-2016
try to get an upgrade to secure a nicer and larger room, standard ones are ok but... very well centrally located, 2 min away from station by walking, right in the city center breakfast is not bad although not spectacular
from Pattaya, Thailand
Submitted on 08-07-2016
room on 6th floor (top) very quiet and comfortable. free mini bar usage (never heard this before). Central, only 5 minutes to train / ship station or old town with all the sight seeing and shopping that you can wish
from West Sussex, England
Submitted on 08-07-2016
I last reviewed this hotel three years ago on my first visit and have stayed several times since. Having stayed again recently and seen some of the comments on here, I thought it worth providing my views. Staff - the team at the hotel have always been very friendly and helpful from the front desk through to the waiting team in the restaurant. I have never had an issues with waiting at the front desk but as this hotel often hosts tour groups, if you are unlucky enough to arrive or check out at... Read more
from Philadelphia
Submitted on 10-07-2016
Centrally located Hotel with clean and average size rooms was spotless with efficient service and good breakfast ( 20 Franks). No trills, but very good for travel or business visitors. We will stay again if in Lucerne.
from Philadelphia, Pennsylvania
Submitted on 13-07-2016
The room, service and location were great, but the best thing about this hotel was the pillow. Dacron Pillows they used in the hotel room were amazing. The pillows relieved my neck pain which lasted for 2 months. I got the same pillows once I got back to U.S.. I couldn't be happier than that.
from Huntsville, AL
Submitted on 14-07-2016
We stayed here with a tour group. The rooms were nice, modern and very clean. The location was with in walking distance of many sites. There were quaint farm stands out on the street in the morning. We really loved it here! The breakfast was good. Not the best food we had in Europe but certainly nothing to complain about. The wifi was great as well and the decor was somethings different with a modern rustic feel.
from Perth, Australia
Submitted on 15-07-2016
The hotel is only about 5 minutes walk from the train station (if that) and two minutes to the end of the street you are at the river and Chapel Bridge (Kappelbrucke). Also a very short walk to catch the Lake Lucerne ferries. The staff were very friendly and welcoming when we arrived after 28 hours of travelling!! The beds and pillows were very comfortable and the bathroom was great - the best shower in an enormous bath. (Quite a big step over the bath-tub). Breakfast was very good - lots of ch... Read more
from Gold Coast, Australia
Submitted on 15-07-2016
This was a very good hotel with very, very clean rooms, wonderful staff who gave directions to everything we needed. The food was very good including the breakfast. Supermarkets, shops and metro station right around the corner. Across road from beautiful toy shop with great European toys. At the end of the street is the Famous covered Chapel Bridge, just like being in a fairytale!
from Melbourne, Australia
Submitted on 23-07-2016
Stayed 3 nights in June.This hotel has a number of positives - excellent location being only a few minutes to the station and the Chapel Bridge and Water Tower are at the end of the street. Rooms were large clean and cheerful. On the other hand the Reception can be chaotic due to comings and goings of large tour groups and our check in was long and less than efficient. Breakfast was of good quality apart from a hopeless coffee machine and huge crowds the first day. The main problem with this ho... Read more
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