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Ameron Hotel Flora

Zurich, Switzerland (ZRH)

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Based on 1232 reviews
Room & Rates
Standard Double Room

Standard Double Room

1 Queen Bed or 2 Twin Beds
215 sq feet (20 sq meters)

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Refrigerator, espresso maker, and room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
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Premium Room (Smart)

Premium Room (Smart)

1 Queen Bed or 2 Twin Beds
269-sq-foot (25-sq-meter) soundproofed room with a balcony/patio

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Espresso maker, free minibar items, room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
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Comfort Room

Comfort Room

2 Twin Beds or 1 Twin Trundle Bed
248 sq feet (23 sq meters)

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Espresso maker, free minibar items, and room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Exclusive, Mountain View (Smart Preminum Pilatus)

Exclusive, Mountain View (Smart Preminum Pilatus)

1 Queen Bed or 2 Twin Beds
Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Espresso maker and room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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Premium Room, Mountain View (Smart)

Premium Room, Mountain View (Smart)

1 Queen Bed or 2 Twin Beds
269-sq-foot (25-sq-meter) soundproofed room, balcony/patio with mountain views

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Espresso maker, free minibar items, room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
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Deluxe Room

Deluxe Room

1 Full Bed
215 sq feet (20 sq meters)

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Refrigerator, espresso maker, and room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
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Standard Room (Grandlit)

Standard Room (Grandlit)

1 Full Bed
172 sq feet (16 sq meters)

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Espresso maker and room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
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Deluxe Room (Grandlit)

Deluxe Room (Grandlit)

1 Full Bed
172 sq feet (16 sq meters)

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Espresso maker and room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
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Deluxe Single Room

Deluxe Single Room

1 Twin Bed
172 sq feet (16 sq meters)

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Espresso maker and room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Hide room details
Standard Single Room

Standard Single Room

1 Twin Bed
172 sq feet (16 sq meters)

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Refrigerator, espresso maker, and room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Hide room details
Ameron Hotel Flora
Seidenhofstrasse 5, Lucerne, Switzerland 6002

Rooms
Make yourself at home in one of the 161 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. This hotel also features babysitting/childcare (surcharge), a hair salon, and shopping on site.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Lucerne? This hotel has facilities measuring 1647 square feet (153 square meters), including meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

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National Rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Know Before You Go

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: CHF 25.00 per person (approximately)
  • Airport shuttle fee: CHF 200 per vehicle (one way)
  • Self parking fee: CHF 26 per night
  • Pet deposit: CHF 25.00 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Rollaway bed fee: CHF 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.60 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fireplace in Lobby
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Lounge/Bar
  • Multilingual Staff
  • Room Service
  • Shopping
  • Shuttle To Airport (surcharge)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1232 reviews
from Zurich, Switzerland
Submitted on 11-05-2016
A highly recommendable Hotel a few steps from the famous wooden Chapel Bridge and the River and around the corner from the Jesuit Church and other sights. Also very near Lake Lucerne - it's a stones throw away. Friendly staff, clean, good brunch. And parking in an undergroundgarage at a reduced rate.
from Modesto, California
Submitted on 11-05-2016
I stayed here for 2 nights and it was a pleasant stay. The hotel is very conveniently located. Just a 5 minute walk to the train station and Chapel Bridge. The décor is modern but functional. Our room was small but in Europe, that's usually what you get. I loved having a refrigerator and coffee maker in the room. The small closet could have used a few more hangers since there is no drawer space in the room. The bathroom was very sleek and functional. The tub does have some height, so be careful... Read more
from Singapore
Submitted on 13-05-2016
Stayed 2 nights in the Premium Room (Smart) which also included free mini-bar items. Our room was located on the 5th (top) floor with a balcony. Weather was too cold for us to chill out on the roof top balcony, otherwise it would have been a nice touch. The room was a good size for 2 persons with a large suitcase each, based on European standards. It was clean and bright, apart from the bathroom which could do with brighter/more lights. The reception staff were also friendly and helpful, bot... Read more
from Gold Coast, Australia
Submitted on 15-05-2016
This hotel is in a great location to enjoy Lucerne. The hotel was very busy when we arrived and we didn't get much attention at the desk, just handed over a key and map with no extra info and we weren't offered the choice of an upgrade. As the hotel was fairly busy the whole time of our stay, the staff seemed flustered and we felt like we were annoying them when asking for information. Our room overlooked the garbage bins in the alleyway and we were woken early by the garbage truck (although we ... Read more
from Jacksonville, North Carolina
Submitted on 25-05-2016
This hotel is in a great location, easy for groups to arrive by coach and still be within walking distance of historical Center. Rooms are nice and comfortable, bathroom has good amenities and breakfast has a nice variety to please everyone. Staff is helpful and I'll definitely return
from
Submitted on 01-06-2016
Location was great--opposite the Rosengart Collection and a proper toy store, and one block from Chapel Bridge. Italian staff at the hotel restaurant were super cordial and the hotel guest breakfast buffet for 20 Francs seemed a bargain by Lucerne standards. Front desk staff very helpful regarding tourist sites and transportation. Parking garage directly below the hotel also convenient. Overall, it was a very nice stay!
from Vancouver, BC
Submitted on 06-06-2016
I chose this hotel because of its location. This hotel is very close to the train station and Chappel Bridge and everything. We always like to choose a hotel close to the train station if we are going to travel by train. This is the one. Also the breakfast was really really good. The hotel was very clean and staff were very friendly. Highly recommend it.
from Kirchheim bei Munich, Germany
Submitted on 08-06-2016
Just stayed at the Hotel Flora in Lucerne and it is a keep!! Central location, underground parking garage, clean and modern rooms, excellent check in service and abundant breakfast. Add to this free internet and complementary water bottles in the room... tough to beat for the price they ask. The hotel is literally a throw stone away from the end of the lake. The main train station is 5 min walk away and the old town is just on the other side of the river bridge. Perfect location for business (i... Read more
from Louth, United Kingdom
Submitted on 14-06-2016
We stayed here for one night en route to Italy and really loved it. The staff were friendly and welcoming and the hotel foyer was really contemporary and stylish. Our room was clean and modern with a pod coffee machine for drinks and really nice toiletries in the bathroom. We ate in the restaurant for our evening meal and it was delicious, well presented food. Breakfast was also good with plenty of choice but we did think that was a bit expensive. Would definitely stay again.
from
Submitted on 16-06-2016
The location of ameron is just beyond words. It's just a 5 minute walk from the world famous Chapel bridge over river Reuss. The river side is dotted with pretty restaurants. The harbour is a 10 minute walk from the hotel. The front desk officers at the hotel n the housekeeping staff r very pleasant.
from Gurgaon, India
Submitted on 17-06-2016
This hotel is very well located and is within walking distance of the Luzern bridge. It is a mid-sized hotel with bright contemporary decor. Rooms were nice though not very spacious. Buffet breakfast was nice with a few vegetarian options.
from Melbourne, Australia
Submitted on 17-06-2016
This hotel is very well situated being 300m from the railway station and ferry terminals, and 100m from the river and the famous Chapel Bridge. It is an easy walk into the town across the river. The hotel does have free wifi. This hotel caters mainly for large bus tour groups, and as we have come to find with similar hotels, individual travellers are ignored. It was very hard to get any info out of the reception staff as we were not part of a tour group and they showed no interest at all. The ... Read more
from Kolkata (Calcutta), India
Submitted on 21-06-2016
The hotel is very conveniently located. It's a two minute walk to the train station. The bus station is just outside the hotel door. The bridge is a one minute walk. The rooms were little small but nonetheless they were adequate enough. The reception staff were helpful. The free wifi was fast. However the breakfast spread was average and they had the same spread everyday. But all in all a very pleasant stay.
from Boston, Massachusetts
Submitted on 28-06-2016
Stayed here for two nights and was very pleased with the service, location, view from our room and overall cleanliness and comfort. Our room was upgraded to a superior room with a balcony upon check in and the staff were very helpful throughout our stay. Would definitely recommend!
from Australia
Submitted on 28-06-2016
Ameron flora hotel is in a great location in a beautiful city. It is within walking distance to everything and conveniently, approx 5 mins to the train station. The rooms were clean,modern, reasonably spacious and came with coffee machines and the wifi was reliable and quick.The staff were friendly and helpful.
from Waltham, Massachusetts
Submitted on 30-06-2016
just an average hotel. Assigned here from Viking cruise as pre-cruise option. Everything was just okay but not more to recommend. Lots of trouble with coffee machine at breakfast causing line to back up. Front desk seemed understaffed.
from Greece
Submitted on 30-06-2016
Please modernise your lobby! It feels like a 2*sup hotel. Please insulate the walls! The night club banging until 9:00 am would not let me sleep. Please keep the breakfast room as it is (see, I'm not pointing out only the negative ones)! It has its own atmosphere. Breakfast was good; it can get better though. The hotel is right at center of the city, 120 seconds walking distance from the train station.
from Curacao
Submitted on 01-07-2016
My Mom just went to the front desk to ask if someone could come check our air conditioning. The person at the front desk said that she hears that complaint from "you people" all the time. We are American. She suggested a glass of ice to cool down. If you are hearing complaint from us people all the time, why haven't you corrected the problem? Planning on moving hotels tomorrow. Too uncomfortable to sleep. We will let our travel agent know to avoid in the future.
from Dubai, Dubai, United Arab Emirates
Submitted on 05-07-2016
The Ameron Flora is a good hotel in a great location, a 2 minute walk from Chapel Bridge and the beautiful lake Luzern. The hotel team were very helpful throughout our stay and even let us bring our own Gluten Free beer (purchased at the World of Drinks under the railway station) into the lobby lounge! Very accommodating. The only reason I refrain from rating the Ameron with 5 out of 5 is due to the slightly weak air conditioning and the showers' inability to maintain a constant temperature. Ve... Read more
from Thousand Oaks California
Submitted on 06-07-2016
Great location: easy to find and only a few minutes' walk to train station, Chapel Bridge, restaurants, old town. Helpful and friendly staff. Clean room and comfortable beds. There's an outdoor food and flower market on the river on Saturday mornings.
from
Submitted on 06-07-2016
I chose this hotel based on it's high ratings and had an excellent experience. The room was immaculate, clean hardwood floors, and I appreciated the in-room espresso machine. The only downside was that the wifi was weak, but the TV was a modern large flat screen and had great channel variety. I stayed 3 nights in a standard double which was very comfortable, then extended my stay for one more night in a deluxe double (on the 6th floor). If I were to stay again, I would choose the latter which ha... Read more
from Drammen Municipality, Norway
Submitted on 07-07-2016
Good, well kept rooms with just sufficient air condition. Nothing special, but a good hotel. Ideal location for a walkabout in the old city, three minutes away from the railway station and the boat piers. Friendly and helpful staff in the reception.
from Camorino
Submitted on 08-07-2016
try to get an upgrade to secure a nicer and larger room, standard ones are ok but... very well centrally located, 2 min away from station by walking, right in the city center breakfast is not bad although not spectacular
from Pattaya, Thailand
Submitted on 08-07-2016
room on 6th floor (top) very quiet and comfortable. free mini bar usage (never heard this before). Central, only 5 minutes to train / ship station or old town with all the sight seeing and shopping that you can wish
from West Sussex, England
Submitted on 08-07-2016
I last reviewed this hotel three years ago on my first visit and have stayed several times since. Having stayed again recently and seen some of the comments on here, I thought it worth providing my views. Staff - the team at the hotel have always been very friendly and helpful from the front desk through to the waiting team in the restaurant. I have never had an issues with waiting at the front desk but as this hotel often hosts tour groups, if you are unlucky enough to arrive or check out at... Read more
from Philadelphia
Submitted on 10-07-2016
Centrally located Hotel with clean and average size rooms was spotless with efficient service and good breakfast ( 20 Franks). No trills, but very good for travel or business visitors. We will stay again if in Lucerne.
from Philadelphia, Pennsylvania
Submitted on 13-07-2016
The room, service and location were great, but the best thing about this hotel was the pillow. Dacron Pillows they used in the hotel room were amazing. The pillows relieved my neck pain which lasted for 2 months. I got the same pillows once I got back to U.S.. I couldn't be happier than that.
from Huntsville, AL
Submitted on 14-07-2016
We stayed here with a tour group. The rooms were nice, modern and very clean. The location was with in walking distance of many sites. There were quaint farm stands out on the street in the morning. We really loved it here! The breakfast was good. Not the best food we had in Europe but certainly nothing to complain about. The wifi was great as well and the decor was somethings different with a modern rustic feel.
from Perth, Australia
Submitted on 15-07-2016
The hotel is only about 5 minutes walk from the train station (if that) and two minutes to the end of the street you are at the river and Chapel Bridge (Kappelbrucke). Also a very short walk to catch the Lake Lucerne ferries. The staff were very friendly and welcoming when we arrived after 28 hours of travelling!! The beds and pillows were very comfortable and the bathroom was great - the best shower in an enormous bath. (Quite a big step over the bath-tub). Breakfast was very good - lots of ch... Read more
from Gold Coast, Australia
Submitted on 15-07-2016
This was a very good hotel with very, very clean rooms, wonderful staff who gave directions to everything we needed. The food was very good including the breakfast. Supermarkets, shops and metro station right around the corner. Across road from beautiful toy shop with great European toys. At the end of the street is the Famous covered Chapel Bridge, just like being in a fairytale!
from Bega, NSW, AUS
Submitted on 16-07-2016
We experienced a lovely, friendly welcome at check-in. We were also given an upgrade which was terrific. The room was a good size, over-looking a fairly quiet street. Sound-proofing and good blinds/curtains contributed to a great sleep. There was a comfortable bed, great shower, good fridge and TV with lots of international channels. The coffee maker was an excellent addition. Air conditioner was effective. We stayed three nights so had time to appreciate the included breakfasts and had a great ... Read more
from Melbourne, Australia
Submitted on 23-07-2016
Stayed 3 nights in June.This hotel has a number of positives - excellent location being only a few minutes to the station and the Chapel Bridge and Water Tower are at the end of the street. Rooms were large clean and cheerful. On the other hand the Reception can be chaotic due to comings and goings of large tour groups and our check in was long and less than efficient. Breakfast was of good quality apart from a hopeless coffee machine and huge crowds the first day. The main problem with this ho... Read more
from
Submitted on 25-07-2016
One of the best hotel in Luzern. Location was perfect. Just few steps from chapel bridge. Room was big. Hotel staff was osm. Room was clean. I stayed in this property from 14-17 May 2016. I travelled with my wife. It was first time for her for Switzerland. I have been earlier also. This hotel makes her first visit to Swiss very special. N she was very very happy.
from Forster, Australia
Submitted on 26-07-2016
We stopped here 2 days, accidentally coinciding with the Blue Ball Festival. The location is perfect for the train station, the lake and many of the tourist attractions including the covered bridge. Staff were very helpful and rooms are comfortable, ours looked over the street. I would definitely recommend the Ameron Flora and also suggest visitors try the lake tours.
from
Submitted on 27-07-2016
Thank you Ameron hotel flora staff for making our 5 days wonderful by giving us the connecting rooms. You made our stay more convenient ,enjoyable and comfortable . The rooms were very well furnished and cozy.. Cleaning staff too gave a good service morning and evening. Thank you once again.
from
Submitted on 30-07-2016
We waited ages for check-in thought the queue was not that long. When it was finally our turn, we asked the receptionist where was the pier for the William tell express and he said he didn't know and he didn't even bother to ask his colleagues or tell us where we ould get such info. How unhelpful! Aren't hotel staff supposed to be familiar with the area? We went back to our room at 11pm. When we used the shower facility, we found the shower head full of stains and the tiles full of soup (obvio... Read more
from London, Canada
Submitted on 01-08-2016
We stayed for 2 nights at the end of a 10 day trip to Switzerland. We were greeted with a long cue to check in, with people cutting in line, which the staff ignored. When we did check in, we asked about parking for our rental car and travel times to the airport. We received a short snippy reply, made with the intention of hurrying us out of line. Our room which was a premium room was so dimly lit we had to wait for daylight to see into our suitcases. It was large enough for a European hotel, b... Read more
from Bergamo, Italy
Submitted on 02-08-2016
Very beautiful hotel. There are all services that you need. The room was clean and spacious. We did not eat there. The position is central and very comfortable. Also the parking is not a problem. It was a great journey.
from London
Submitted on 05-08-2016
We stayed for two nights and found the location very convenient ( v close to art gallery, riverside and a short walk from station, conference centre, old town). It is on a side street so you don't have views from the rooms but it is quiet. Rooms clean and comfortable with usual amenities. Breakfast was extra on the deal we had, but there was an extensive range of choices on the buffet, including good local breads, cheeses, meats and it was good value in the context of Swiss prices. Service was h... Read more
from
Submitted on 05-08-2016
very convenient location near landmarks and train station with easy walk to the lake and nearby good places for food and breakfast. helpful friendly staff at the front desk to get information from for day rips
from
Submitted on 05-08-2016
Great location to the river in Luzern. Modern and clean this hotel is very nice. The staff at the desk are friendly and very helpful. I highly recommend this hotel to couples. Since we are a family of four we needed to book two rooms for our stay. This is typical for European travel. The kids enjoyed the rooms.
from Oslo, Norway
Submitted on 06-08-2016
Perfect location 3 min walk from the railway station. Met by very helpful staff who managed to check us in already when we arrived at 09:30am. 5 hours before we expected! They made our day, thanks! Nice calm room on 6th floor with a cute little balcony for breakfast or/and nightcap. Clean fresh room and bathroom with bathtub. Good breakfast with all you need to start the day. Close to the hotel you'll find a nice bakery and a little park for outside lunch. Lots of restaurants in the area and the... Read more
from
Submitted on 07-08-2016
The best its location, next to the river and the bridge in Luzern. The room had the shower broken and the bed was very bad, the mattress was very soft and make much noise. So, so expensive in the ralationship value for money.
from Geneva, Switzerland
Submitted on 09-08-2016
Location was great, staff were nice and room were clean; all the important basics. Otherwise nothing special; room keys were not working, parking was a rip and rooms were slightly noisy. Overall a pleasant stay but not something to rave about, especially considering the expensive price tag.
from
Submitted on 12-08-2016
I had a last minute work trip come up so made the most of it w a weekend in Lucerne. I booked this hotel based on reviews on Trip Advisor. The hotel is modern, clean and very conveniently located to the train station, the location for some of the boat tours, Chapel Bridge, great restaurants and walking around. The room was fine but was very small in comparison to the other hotels we stayed in on our trip. Breakfast was included- cereal, fruit, cheese, fresh bread was sufficient but not the v... Read more
from Toronto, Canada
Submitted on 12-08-2016
A delightful surprise! The location can't be beat, under a minute to the covered bridge and the old town - we walked everywhere. The staff at the front desk were personable and helpful (except that one girl recommended to eat at Pfistern....BAD ADVICE!!!). The room itself was "eclectic" and had a really cool aesthetic. VERY comfortable, VERY clean, and lovely view from our balcony! We enjoyed the coffee in the morning as well.
from Brighton, United Kingdom
Submitted on 13-08-2016
Well located within a few moments walk from the famous covered bridge, this modern chain hotel was everything you'd expect. Clean, comfortable and professionally run. Rooms were not vast, but had everything you'd need nevertheless. Would return next time in Lucerne.
from Calgary, Canada
Submitted on 14-08-2016
Everything about this hotel is great. Check in/out was fast. Room was good size, bathroom was fully equipped, room was quiet except for a group of smokers late at night standing in the parking area below our room. Short walk to Old Town, Chapel Bridge, new city area, train station, cruise boats & near lots of restaurants and pubs. Breakfast was buffet with food items refilled as needed. Had true American coffee (full cup, full flavour) as well as various European coffees. We had all lunches an... Read more
from Southampton, United Kingdom
Submitted on 06-09-2016
I stayed at this hotel for 2 nights. The location was excellent and the hotel very clean. Unfortunately the hotels modern decor in the reception area is very dark and makes for a depressing first impression. The bedroom was too hot as the air con is not very effective. Finally a peaceful Sunday breakfast was out of the question as the music from the night club next door was thumping through the restaurant at 7.30am.
from Melbourne, Australia
Submitted on 06-09-2016
The Hotel Fiora is in a great location for tourists. It is less than 10 minutes walk to KKK , the conference centre & the brilliant Lucerne Concert Hall. The old city is in easy walking distance together with the beautiful bridges. The rooms are comfortable although on the small side for couples & the attached restaurant & bar is good
from Bergen, Norway
Submitted on 08-09-2016
A really well located hotel in short walking distance to the famous Chapel Bridge and old town. The room (no 307) are well appointed to high end finish and thoughtful extras like a coffee machine. The bathroom was fully equipped. The log in for the wifi was problematic. They require an sms to be sent to your phone for the password. We did not get the sms so we had to go to the reception to get the password. Why so complicated? They do offer a breakfast buffet, which features a very good sel... Read more
from Kitchener, Canada
Submitted on 09-09-2016
This is a very nice, clean hotel in a great location close to the train, harbour and covered bridge. Bed was comfortable and there was a fridge and Keurig in the room. Bathroom was clean and well stocked. Wifi was slow and my phone took all night to charge for some reason. I would stay here again.
from San Diego, California
Submitted on 09-09-2016
We had a very nice one night stay. Check in was efficient, room very clean, modern and comfortable. The location is excellent, just a 5 minute walk from the train station and half-block from the old bridge and old Lucerne. It is on a side street so it was very quiet. I'm sure that timing matters, because there was a very large cruise-ship group that was staying there and it might have been difficult to get breakfast if we had been there earlier when they were all eating. We paid for breakfast w... Read more
from South Plainfield, New Jersey
Submitted on 09-09-2016
Recently I stayed at Ameron Hotel at Lucerne, from Aug 31st to Sep 03. I reached to the hotel on Aug 31st around 01:30 p.m, though I requested early check in, I was asked to wait and after waiting for about 30 minutes, I left as I don't want to waste any more time and came back in the evening around 7:00 p.m and checked in. They gave the worst possible room in the category i booked , the room was shapeless and small, we could hardly move. To make things worse though the Air Conditioner though ... Read more
from Madison, WI
Submitted on 12-09-2016
Only two blocks from the train station and less than one block to the famous Chapel Bridge, riverside restaurants and people watching. Two nights were barely enough to get out and see the great downtown sites and beauty all well within walking distance. Room was very clean and comfortable, included breakfast buffet was good and plentiful. If you go to Lucerne, stay in a central hotel and enjoy the city.
from Valley Forge
Submitted on 13-09-2016
Location within easy walk to bridge, old town, restaurants. I have never stayed in such an ugly hotel. Lobby was all in black with throw rugs in lounge area that looked like stained painters drop cloths. Wall looked like it wasn't finished being painted. I realize that taste is subjective but the carpet upstairs was warn and the front desk was scratched. we had trouble getting room key card to work, had trouble getting on wifi and also with the TV. Breakfast was just OK. very disappointed!
from New York City, New York
Submitted on 13-09-2016
I recently stayed at Hotel Flora for 2 nights. First the good - The location is great with the Chapel Bridge, lake cruises, rail station and Old Town, etc. all a 5 minutes' walk from the hotel. the rooms are neat and clean and we faced no problems with the air con cooling. This was the only hotel we stayed in with a real bathtub! However, there's no real difference in the Premium and Standard rooms except for a minor size difference and 2 free bottles of beer and sodas in the higher category roo... Read more
from Auckland, New Zealand
Submitted on 14-09-2016
We stayed for one night and thoroughly enjoyed ourselves! Lovely touches made it special, such as the nice little things for our child including the bathroom product, smarties etc. Very welcoming. The air con was great, the wifi worked very well and the coffee machine was hugely appreciated! We didn't get to try the restaurant, this time. We would definitely stay again.
from Naples, Fl
Submitted on 18-09-2016
The hotel is perfectly located. One block from the Main train station, an art museum, the Chapel bridge and the old town. Lucerne is not a big city so it's easy to walk around an see everything. The room was comfortable and had a balcony. The staff was very helpful and will take your luggage if you get there to early before check in.
from Edwardsville, Il.
Submitted on 19-09-2016
I spent five nights in this centrally located property, especially if you are a tourist. The staff are friendly, the room and property were clean and well maintained. The room coffee maker used a pod system and was quite good (once i figured it out). The air conditioning is cool enough to please a USA visitor. The safe has an electric outlet inside, I've never see that, but a great idea. The hot water can be dangerously hot. The lifts are speedy. The speed of the wifi was better than I have ever... Read more
from Tadley, England, United Kingdom
Submitted on 19-09-2016
Nice modern hotel WiFi is such a antiquated system. Out of 4 of us only one of us could connect to the WiFi. Very disappointing in this day and age. We had a nice meal in the restaurant which we all enjoyed
from Winsford, United Kingdom
Submitted on 20-09-2016
My wife and I stayed at the Flora in Lucern for two nights prior to going on a Viking Rhine cruise from Basel to Amsterdam. The hotel location was excellent but in my opinion it was not up to 4star standard. The room was average and the breakfast room we were asked to use was in the basement and there again was not 4star standard as was the breakfast. I have stayed in many 4star hotels in Europe so am aware what they should be like. The reception area was uninviting and the decor very dull. We h... Read more
from Singapore, Singapore
Submitted on 20-09-2016
Location is great! Minutes walk away from Train Station & Chapel Bridge. Room is reasonably sized. WiFi however had to be activated by Front Office Staff singly, device by device. Was also reminded that Minibar consumption is chargeable! Self serviced hot water only available from the restaurant free of charge. Kettles not provided with safety reasons cited. Room was clean and we had a good sleep. Car parking charge was 26 CHF under the hotel which does not belong to the hotel or 22 CHF if your ... Read more
from India
Submitted on 21-09-2016
The good thing about this hotel is the location, 5 minutes walking from Lucerne railway station, bus station and boat dock and a minute from the Chapel Bridge. Check-in took over half an hour because the bald fellow at the desk insisted on conducting a 'training' with his staff in German while we waited. He also kept insisting that we should take the breakfast option and upgrade to a better room by paying about 200 francs more, even after we told him point blank that the room was already too e... Read more
from
Submitted on 27-09-2016
The location of this hotel is the only positive thing I can say about it. We couldn't even unpack our suitcases because the wardrobe was so tiny and their wasn't a single drawer in the room. The safe was faulty and one light in the bathroom had blown. We asked at reception for the tissues in the bathroom to be filled and we were told that they didn't have any and were given toilet roll instead. The mattress was sagging and my husband had a terrible backache the next morning. Hotels in Switzerlan... Read more
from London, United Kingdom
Submitted on 04-10-2016
Stayed here for two nights at the end of September and was impressed with the hotel especially seeing as how expensive it is to stay in Switzerland. I feel like this hotel was a great choice. Perfect location and very easy to find from the train station. Found the staff approachable, friendly and very helpful. They kindly gave us a a room upgrade seeing when there was a problem with the keycard given to us for the first room. The in-room coffee machine was a bonus and the toiletries provided in... Read more
from San Marcos, California
Submitted on 04-10-2016
We stayed here for a couple nights in mid September. The room was pleasant and comfortable, and fairly basic. Bed was comfortable, bathroom was a decent size and the room had nice modern decorations. The window had those roll down black-out screens - and could be opened for fresh air, but looked into an interior courtyard. Bathroom was clean and nice enough, lots of hot water. Room came with a luggage stand and there was also a bench. It was our first stop after flying in from California, arri... Read more
from australia
Submitted on 06-10-2016
Pros: The location was the main attraction for this property. Close to Chapel Bridge & walking distance to train station. Quirky decor in the lobby Cons: Staff were abrupt & not helpful. We arrived at 3.45pm & room was still not ready for check in. We were asked to wait. No offer of drink or apology by female staff member. After 5 minutes or so we were approached by male staff member who apologised & offered upgrade. Price was expensive as it didnt include breakfast (but all of Lucerne seemed... Read more
from
Submitted on 09-10-2016
Let me start by stating that the Hotel is very convenient to the train station,the lake, and old town. My husband had booked the room for a one night, Saturday night stay. We were given a room on the 5th floor that faced inward (non street side) to the court yard/ parking lot that the hotel shares with the surrounding buildings. The room was clean and comfortable although when we first went in the room was stuffy, with a slight funny smell. I opened the window as wide as it could, which helped. ... Read more
from Toronto, Canada
Submitted on 12-10-2016
Great Hotel,near everything.Walking distance from centre of town, near the river and great coffee shops and restaurants.Nice rooms, everyone speaks english, good breakfast,very clean.Department store near by and great chocolate stores.
from
Submitted on 15-10-2016
The hotel is really convenient to get to and from the station especially if you have suitcases with you. Once you leave the station walk left and cross the street where there's a McDonalds. Keep walking straight up that road (Pilatusstrasse) until you see Siedenhofstrasse street. Cross over and head down that street. The room was nice and clean. There were complimentary water and coffee/tea but I think this depends on the room type. Right nearby the hotel is Kapellbrucke bridge. Overall would re... Read more
from Chicago, Illinois
Submitted on 17-10-2016
My husband and I stayed here for 2 nights before our Viking cruise at the end of September. The check in was very easy and The front desk people were very helpful. We had a good room, a queen bed and the bathroom was updated. Linens were wonderful. Close to the bridge to old town and right on a nice street. No complaints at all. Typical European room but is was updated and clean.
from San Diego, California
Submitted on 18-10-2016
Excellent location (two blocks from train station and one block from Kappelbrucke). Clean, contemporary-design rooms. Good Wifi. Quiet. Helpful and friendly staff. Comfortable. Coffee machine (extra charge for capsules) in room but no hot water kettle.
from Singapore, Singapore
Submitted on 19-10-2016
Hotel conveniently located next to main Lucerne train station. Within walking distance to attractions like Chapel Bridge, Old Town, Lucerne Lake,... Free Wi-Fi. Clean room. Room lighting bright enough.
from
Submitted on 22-10-2016
Location, location, location: This modern hotel is next to everything: the lakefront, the train station, bus terminal, shops, old town. The hotel is located in a quiet side street. My room was pleasant but small. I even had a problem openingmy luggage! Judging from the floor plan at my door most rooms are small. The staff was super friendly and helpful. Good food at the restaurant. Expensive parking.
from Sparta, New Jersey
Submitted on 23-10-2016
I picked this hotel because of its modern amenities and location to the old town. Getting to old town was as simple as a 2 minute walk to the Chapel Bridge. There is a restaurant attached to the hotel which offered a decent breakfast buffet in the morning as well as a place to unwind with a drink after a day out. The staff was friendly. The WiFi was spotty in public areas but good in the room. The room was quite small, reminding me of typical European hotel room seen in larger cities. Overall th... Read more
from Melbourne
Submitted on 24-10-2016
This hotel is located a few blocks from the Railways station so within easy walk, it is located close to all the sights and the old town by walking over the river. we found it very convienient to all. The rooms were spacious however the hotel is getting alittle tired and the carpet threadbear but it was clean and comfortable, our room was at the back of the hotel so we had views of a courtyard and office block not very appealing but we werent in the room for long. The only thing i did not that... Read more
from Greece
Submitted on 27-10-2016
Flora has kept some of its best points, improved lot's of its cons and can improve more if they want to. Starting with the the pros Polite staff, smiley faces. Bravo to all. Nice breakfast. Clean room and bath. Extra amenities (if requested) like robes, sleepers, toothbrushes, power line adapters etc. These should be standard. Sleep comfort. I have no idea if the club still exists, but during my stay there was no noise. Cons (here is where they could improve) Lobby: Half of it is permanently... Read more
from Kansas City, Kansas
Submitted on 27-10-2016
This is a quality hotel that is a short walking distance from the train station, boat piers and most major tourist attractions. The rooms are nice with coffee makers and refrigerators. We spent 4 nights there and highly recommend it.
from Kuala Lumpur, Malaysia
Submitted on 27-10-2016
A cosy and nicely situated close by the train station. Room rates are reasonably priced. Rooms sizes are not that big but proportion nicely for a comfortable stay. Would definitely return for the next visit.
from Singapore, Singapore
Submitted on 27-10-2016
It is really close to Chapel Bridge, and a little further away from the station. Convenience to public transport and major attractions was the main consideration. We had rain on one day, and you can walk through the restaurant to avoid rounding the block (the entrance is on a side road while the restaurant is on the main road) to enter the hotel. There is no electric kettle but you can get a flask of hot water from the restaurant easily. It is well located but basically a chain hotel. You ge... Read more
from Moncton, Canada
Submitted on 31-10-2016
cannot say enough about the staff here. Any questions were handled quickly and they translated for us when we tried to book a day of golf. Ali couldn't do enough for us, Thanks again Ali. The rooms are very clean, though compared to North American size seem on the small side. Close to everything but back enough you don't get a lot of the noise from the main streets, you can walk to most places on a matter of minutes. Beautiful city, great food and one of the cleanest cities I've ever visited.
from
Submitted on 01-11-2016
We enjoyed our stay in this hotel as a couple with a 3 months old baby. We received a room upgrade for free. Also a baby bed was provided (for free) which was very convenient. Stylish interior, clean room, very nice personnel everywhere - perfect place! Totally recommend. The location is very central - few minutes walk to the central rail station and to the famous Kapellbrücke bridge. At the same time it was very quiet in the room. Also the restaurant had some delicious food to offer, for a rea... Read more
from
Submitted on 02-11-2016
I had been to these hotel in October month for 2days, the room are very good and the staff is also very helpful, the main train station is just 5mins walk from the hotel . Overall the stay was very good.
from Courtenay, Canada
Submitted on 03-11-2016
Great location with very comfortable rooms; it is a good base for a visit to Lucerne. We walked to and from the train station and to all the places we wanted to see during our stay. I especially enjoyed the lobby lounge area with a fireplace, library and newspapers for relaxation in the evenings. The front deck managers were friendly and helpful to all guests.
from San Francisco, California
Submitted on 05-11-2016
Great location with very comfortable rooms; it is a good base for a visit to Lucerne. We walked in without a reservation, the first young man at the front desk was new and vary nice but needed help with the check in. The second gentleman tried to up-sell to a more expensive room and when we declined he became vary rude. We stayed 2 nights, when we walked through the lobby there was never a smile or hello.
from Hong Kong, China
Submitted on 06-11-2016
Only 5 minutes walking from station to hotel, and 3 minutes from hotel to the famous bridge. The location with the price is at the highest value. Room is comfortable and spacious with 2 luggage. They offer 2 capsule with a bottle of water as complimentary which is very impressed. Overall, the experience is very good and highly recommended.
from
Submitted on 08-11-2016
You have to be out of your mind to stay at this Hotel on a Friday or Saturday night. They have a Night Club that opens at 11:00 pm and closes at 9:00 the next Morning. The noise level is unbelievable from the people on the street. Add that to the night club noise and you have a miserable stay
from Pennington, New Jersey
Submitted on 14-11-2016
2nd time to Lucerne since 2011 and I had a night here before starting my trip to company headquarters in Sursee just North of Lucerne. The hotel is a very nicely appointed hotel, a bit pricey but fantastic location near the river that empties into Lake Lucene was worth the money. My walks around town were easy as was the travel to the train station that I needed to finish off at. The breakfast downstairs was also very good with lots of options. Service was top notch and I had a great stay. ... Read more
from Chennai (Madras), India
Submitted on 14-11-2016
Yes, the hotel is located very close to the train station and that makes it very convenient. The rooms are ok. Don't expect much of a service from the front desk or any staff for that matter. The hotel seems to be busy all time with lot of tour guests. It's very close to Chappel bridge which is beautiful for a evening walk.
from St. Albans, United Kingdom
Submitted on 15-11-2016
Close to railway station, friendly welcome and easy check-in. Room was close to lift and comfortable. Free mini-bar advertised however it consisted of two bottles each of beer, coke and water! No wine, no juice no spirits. The restaurant was superb. Staff helpful except one - we arrived back to the hotel at 2230 and headed for the bar - the receptionist suggested another bar up the street might be a good experience. We got to the other bar and it was noisy, nowhere to sit and full of youths (we ... Read more
from Edmonton, Canada
Submitted on 16-11-2016
Wonderful Hotel within walking distance to everything you want and need to see! Quick 5 minute walk from Train Station which is nice and convenient. Excellent amenities, helpful staff and so much more...we enjoyed it so much on our first trip to Lucerne that we stayed again the second time!
from Singapore, Singapore
Submitted on 19-11-2016
Ameron Hotel Flora Luzern is a great place to stay for the night. I can easily access to other locations that I have wanted to visit by walking. Try a night in Ameron Hotel Flora Luzern and love the place.
from Atlanta, Georgia
Submitted on 19-11-2016
Stayed here two nights. Perfect location. Had non-smoking room on 3rd floor that smelled of smoke. At 7:30am someone tried to enter my room. Woke me up! 8 came in room. I yelled they left said sorry. Again they try to enter my room. I open door and put out do not disturb sign and housekeeper says she will come back later. Very upsetting. Clerk at desk say he need to copy my credit card. Short young man with dark hair. Now my credit card has fraudulent charges. Card got declined when I tried to ... Read more
from Central Florida, Florida
Submitted on 20-11-2016
Nice enough hotel. 1st room we checked into was full of cigarette smoke even though it is a non-smoking floor. Noticed many guests from Asia which I would think explains the smoking. Front desk promptly moved us. The double room was a bit cramped. The bathroom was recently updated, but again small.
from
Submitted on 20-11-2016
Very good location, if you have a lot of luggages and you don't wanna pay for taxi, this is perfect hotel; walking distance from train station-less than 5 min. Location: very good! Chapel bridge within 2min walk Very clean & modern looking hotel: I booked with mountain view Service: fast & friendly I will come back to this hotel!
from Orlando, Florida
Submitted on 22-11-2016
This place will surpass your expectations... Is PERFECT... The city, the facilities, the convenient distance from the Train Station, the wonderful staff, access to restaurants, the lake and the surroundings. Very safe place and again a MAGICAL stay. Thank you ALL.
from Mexico City, Mexico
Submitted on 23-11-2016
5 minute waling from the station. Check in was really fast and effective. Staff very friendly. Location it's unbeatable, a couple of minutes walking to lake lucern, chapel bridge and Kornmarkt. Actually being a small town its near everything. Installments are modern, nice lobby. Price-benefit at the best. The beds were not as comfy but were ok. I recommend it.
from
Submitted on 28-11-2016
It is very close to the Lucerne station and close to the Kapell bridge. The room was very clean and comfortable. There is a coffee machine and coffee capsules are served daily so it is good to have a tea time in the morning. It is a very satisfactory hotel because the location and room condition are all good and the price is not expensive either.
from Stockport, United Kingdom
Submitted on 30-11-2016
Stayed as a couple in November 2016 on a B&B basis as part of a four day trip to Milan and Switzerland.The hotel is centrally located close to the main shopping area and the railway and bus station. Also well located to visit the Pilatus mountain range by cable car or cog train. The room we were allocated was clean and comfortable and had coffee making facilities. Breakfast was the usual continental breakfast style and was more than adequate.
from
Submitted on 04-12-2016
My husband and I travelled to Lucerne, Switzerland and had a reservation at the Hotel Ameron. Upon check in, we were upgraded to a bigger room but we were shocked to find that the room they gave us was quite small, big enough for the 2 single beds that they pushed together. The beds were not comfortable and they kept slipping around on the tile floor, as did the 2 very small rugs on either side of the beds. We could hear the guests above us as the floors were concrete and tile and had very li... Read more
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