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Metropole Geneve

Geneva, Switzerland (GVA)

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Hotel Specials
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WAS
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Based on 625 reviews
Room & Rates

Superior Room

1 queen bed or 2 twin beds
215-sq-foot (20-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, LCD TV with premium channels, and DVD player
Food & Drink - Espresso maker, minibar, and room service
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Connecting/adjoining rooms can be requested, subject to availability
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Junior Suite, Lakeside

Junior Suite, Lakeside

1 king bed or 2 twin beds
377-sq-foot (35-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, LCD TV with premium channels, and DVD player
Food & Drink - Espresso maker, minibar, and room service
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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LifeStyle Lake-Side

1 king bed or 2 twin beds
301-sq-foot (28-sq-meter) room with lake views

Relax - In-room massage available
Entertainment - Free WiFi, LCD TV with premium channels, and DVD player
Food & Drink - Espresso maker, minibar, and room service
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Suite, Corner

Deluxe Suite, Corner

1 king bed or 2 twin beds
646-sq-foot (60-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, LCD TV with premium channels, and DVD player
Food & Drink - Espresso maker, minibar, and room service
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Shopping Suite

Shopping Suite

1 king bed or 2 twin beds
538-sq-foot (50-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, LCD TV with premium channels, and DVD player
Food & Drink - Espresso maker, minibar, and room service
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Premium Room, Lakeside

Premium Room, Lakeside

1 king bed or 2 twin beds
301-sq-foot (28-sq-meter) soundproofed room with city and lake views

Relax - In-room massage available
Entertainment - Free WiFi, LCD TV with premium channels, and DVD player
Food & Drink - Espresso maker, minibar, and room service
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Classic Single Room

Classic Single Room

1 queen bed
161-sq-foot (15-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, LCD TV with premium channels, and DVD player
Food & Drink - Espresso maker, minibar, and room service
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Metropole Geneve
34 Quai General Guisan, Geneva, Switzerland 1204

Rooms
Make yourself at home in one of the 127 air-conditioned rooms featuring minibars and LCD televisions. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and wedding services.

Dining
Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request).

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National Rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars Superior and is displayed on this page as 5.0 stars.

Know Before You Go

  • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: CHF 42 per person (approximately)
  • Airport shuttle fee: CHF 180 per vehicle (roundtrip)
  • Valet parking fee: CHF 50 per day
  • Rollaway bed fee: CHF 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • A tax is imposed by the city: CHF 4.75 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Business Center
  • Coffee Shop
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Room Service
  • Shuttle To Airport (surcharge)
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 625 reviews
from Merrick, New York
Submitted on 16-05-2016
Stayed here for work and for the Marathon weekend. You really can't beat the location, right across from Anglais Park. Room was clean, nice amount of English channels on tv and a nice but small fitness center. Concierge extremely helpful and pleasant, even stayed with me to make sure the taxi picked me up to get to the airport since most of the roads were closed for the marathon. As for the room, I thought it was very tiny, and I visit Paris often where they are famous for the tiny rooms. I had ... Read more
from
Submitted on 19-05-2016
Short business trip, chose this hotel because of location. Staff were excellent--friendly and efficient. Wifi was perfect. My room was DEAD QUIET, which is pretty much the most important thing to me on a business trip, so I got a great night's sleep. I'm giving it 4 instead of 5 stars because the bathroom was pretty abysmal and the room small, which I wouldn't mind but at CHF475/night didn't strike me as good value. But I will likely stay here next time I'm in Geneva.
from Canberra
Submitted on 22-05-2016
I stayed here for the Geneva Marathon due to how close it was to the finish line. Had a great few days. Rooms were clean and elegant, and big by European standards. Room had a variety of tv channels in a variety of languages (was nice not to have to watch only CNN if I wanted English!). Rooms also had free bottled water and coffee machine. Bathroom was huge. Public transport and shopping were close by. Avoid the roof top bar though. It is actually tiny and every time I attempted to go up there e... Read more
from Beirut, Lebanon
Submitted on 23-05-2016
Amazing hotel an location and service. I advise everyone to visit this hotel in case they have a stay in Geneva ... The room are comfortable and the staff is really amazing. Thank you swiss hotel for the lovely service.
from Canton of Basel, Switzerland
Submitted on 26-05-2016
I can't say enough good things about Swissotel Metropole! It exceeded my expectations and more. Historic building, centrally located with a view of the lake, this hotel has everything you could possibly want during your visit in Geneva. When my husband, 8 month old baby and I arrived we were warmly greeted by the staff. They took care of our luggage and buggy as we went to get checked. Upon arriving the hotel general manager Stephen greeted us and treated us as if we were long time friends. We... Read more
from somerset
Submitted on 30-05-2016
Stayed here for the second time and love the location and the hotel, staff very friendly and helpful - BUT bar needs more staff as gets very busy and service becomes slow and staff seem pushed to the limit. Breakfast service needs great improvement, plenty of staff just seem unorganised. Lack of management overseeing that things are run efficiently. I had to ask for fruit bowls to be replenished two mornings running and took ages to refill - totally empty bowls. Tea and coffee orders are slow to... Read more
from Riyadh
Submitted on 30-05-2016
the location was so good, the services, staff, room comfort and facilities all is perfect, since your entrance to the hotel until you do your check-out you will be treated like a super star, Geneva lake is gust steps away from
from Jakarta, Indonesia
Submitted on 09-06-2016
I stayed at the lakeside room for close to 2 weeks. The room is big, spacious & very funky. Absolutely loved the tv in the mirror. The rooms are very well insulated & quiet. The housekeeping team is fabulous & so are the reception & concierge teams. One thing I must say - the staff is great at the Swissotel. The location is great - literally 1 street away from the shops, cafes & restaurant - 5 mins away from the old quarters & museums. The vibe of the area is good - very upmarket. The bus stop i... Read more
from London, United Kingdom
Submitted on 09-06-2016
Making your stay predictable might be the mission of this deluxe hotel ideally located on the Rive Gauche or the Left Bank of Geneva. I have stayed here a number of times before (always staying in a city view room: 4 rating) - so when you get a nice unpredictable surprise - an upgrade to a spacious room 425 (fantastic view over the lake and near the gym) that made this rating 'excellent'. Why stay here - good location (agree that busy road in front of hotel means you would not want to open win... Read more
from
Submitted on 10-06-2016
I stayed one night at the Swissotel Metropole Geneva for business, and it exceeded expectations in all respects. I selected it primarily based on its ideal location in Central Geneva, just across from the Lake and the Jet d'Eau. The attentive service is the first thing you immediately notice on arrival - valets meet you and help you navigate the busy street and parking in front of the hotel, everyone quickly learns your name, and they even met me with a towel and water bottle after my morning ... Read more
from New York
Submitted on 17-06-2016
I stayed one night in a lakeside view suite on the 3rd floor and all the services & amenities here were impeccable. I was on the third floor and still had a nice view looking over the Jardin Anglais and of course the mesmerizing Jet d'Eau. The room is relatively small but the modern updates and amenities make the room feel cozy than its actual square feet space. You can control all the lights and blinds and TV from the comfort of your bed with a remote. By far the best feature of this hotel is t... Read more
from
Submitted on 17-06-2016
Excellent service and location with fantastic views to Geneva lake. Close to all business banks and shopping area. Comfortable modern rooms and very nice breakfast. Rooftop bar is a must when weather permits.
from Athens
Submitted on 25-06-2016
Excellent view (i.e. rooms with) are grossly overpriced. The hotel has both entrances with elevation (i.e. if you want to slide in unattended it is inconvenient, or if you carry very heavy luggage- of course it can be carried for you). My room was not for a 430 euros european standard. Dark, underlie, lacking lounges and such facilities. Breakfast is abundant and the terraced restaurant is attractive, facing the Prada outlet. The location is appropriate for the commercial, centre, Eaux Vives... Read more
from San Diego
Submitted on 28-06-2016
The rooms are ultra modern to a fault and very small. The prices are extraordinarily high reflecting the location and that it is a luxury hotel. We had an ostensibly lake view room but the trees in the Jardin Anglais across the street basically blocked the view of the lake. Breakfast is expensive but you can save some money if you book it when booking your room. It is not going to be manged by Swissotel after July 1 and it remains to be seen what impact that has.
from
Submitted on 28-06-2016
This is my second stay at this hotel. The location is the best on route de rhone and looking at the lake. The service and concierge is perfect. The rooms are spacious and very comfortable. You really feel like you are taken care of when you are staying.
from Dubai, United Arab Emirates
Submitted on 07-07-2016
During my stay in this hotel the management changed. I checked in at swissotel and checked out at metropolitan hotel. Beyond the management change which I won't comment because I didn't stay enough to feel any change , I would like to praise the staff. The staff (all of them) at Swiss hotel is what is going to make the hotel successful beyond the management change. I felt at all times welcome and my little daughter was specially taken care of. The staff from gusto restaurant and specially the r... Read more
from Perth, Australia
Submitted on 08-07-2016
The room was really great, we had an amazing view of the lake ( I would definitely recommend the lake view room) and the service was flawless. We had a slight issue with the TV in our room but it was fixed quickly and without any problems. The staff were professional without being stuffy. I'm looking forward to coming back!
from wales
Submitted on 11-07-2016
This was a business/leisure break and we pushed the boat out for a lakeside top rated hotel and it didn't disappoint (with one exception). We paid for a lake view room which was very modern and although on the 4th floor the trees across the road did obstruct the view a bit. Breakfast was excellent with a lot of choice and top quality, the room was very clean and comfortable but the current trend for glass walled bathrooms and toilet cubicle is not for us even though there was a curtain to pull a... Read more
from Zurich, Switzerland
Submitted on 11-07-2016
The hotel is in walking distance (10 mins) to the main train station, but you can also choose a tram/bus. Love the view to the Jet d'Eau, and the stroll near the lake in the morning. Hotel room is great and enjoyed a good sleep. The breakfast is outstanding in choice! Don't miss the rooftop bar and the view there!
from Abu Dhabi, United Arab Emirates
Submitted on 13-07-2016
This hotel serves their people with care. Rooms are fantastic and the view is just amazing overlooking the sea. Walk in the evening is a must tri in the streets. The concierge team is well versed with the city and they guide you the most professional way and make sure all your wishes are taken into consideration.
from Brisbane, Australia
Submitted on 13-07-2016
Our room the junior suite was beautiful. We loved our stay at the hotel, and the rooftop terrace bar was really cool to come back to after a late dinner for a nightcap. This is the best location as well, across from the park and the lake, and behind all the shops.
from
Submitted on 14-07-2016
I am writing to express my sadness and unhappens due to unfair treatment I faced from the management of Swisstol Metropole Geneva Hotel during my stay as a guest in Geneva for the first time in my life. I had the opportunity to stay at the hotel during the period of 7-11 July 2016 with my family, total of 7 guests, at three rooms, No. 304, 305, and 316. At check out, the hotel's management, Mr. Raphaël Mukarji and Mr. Bertrand Lerscle, indicted me against damages in rooms 304 and 305, and req... Read more
from Kent, WA
Submitted on 21-07-2016
Absolutely top quality service and attentiveness! Fantastic stay!! Room was spacious and immaculate, amenities were great and the front desk team - top notch! I appreciated the concierge services and helping arrange a lovely ride to the airport as well. Next time I am in Geneva, I will stay there again.
from Vancouver, Canada
Submitted on 24-07-2016
Enjoyed my stay and would recommend others to stay here. Hotel is across street from harbor and blocks from shopping and restaurants. Bus stop is out front which will get you to train station in about 7 minutes. Rooms are modern, clean and quiet. Staff were very welcoming and helpful. I would stay here again.
from London, United Kingdom
Submitted on 25-07-2016
We decided to stay at the Hotel Metropole for our 3 night visit to Lake Geneva and I think we made a great choice. The Hotel Metropole is positioned central to the lake, with the Jardin Anglais directly opposite and a 5 minute walk to the famous Flower Clock. We had a Lakeside room which overlooked the Four Season Fountain and we could just see the tip of the Jet d'eau above the trees. The room itself was perfect (Not to keen on the sliding door to the en-suite) with free bottled water supplied... Read more
from Columbia, IL
Submitted on 04-08-2016
We loved the hotel. No question - it's pricey, but worth it. We were only there for 2 days but all of the staff knew our names and preferences. We upgraded to a room overlooking the park and really enjoyed the views. Our room was elegant.y furnished, the restaurant was excellent.Love the steam in the shower. The concierge Maria and her staff were very friendly , recommended tours, and made a special effort to say goodbye. Excellent location. Highly recommend the hotel.
from Luxembourg City, Luxembourg
Submitted on 29-08-2016
Metropole hotel in Geneva is the only big luxury hotel on the West Bank on the famous rue du Rhône, that is the best luxury shopping street in town. Rooms are nice but on the small side for regular rooms. Breakfast buffet is ok. Rooftop terrace is great, offering a beautiful panoramic view over the Jet d'Eau and the cathedral in the back.
from Fort Lauderdale, Florida
Submitted on 04-09-2016
Hotel Metropole is located on the west bank of the Rhône, between lake and the old city, next to the English Garden and high street shopping. The location is excellent; it appears to be the only high-end hotel on the old-city side of the river. By "high-end hotel" I refer to the hotel's a five-star rating. There is a difference between a five-star rating and a five-star hotel. As a student may memorize the answers to a test without actually understanding the material, a hotel may obtain a... Read more
from Saint Louis, Missouri
Submitted on 05-09-2016
Trying to contact the hotel and get assistance prior to our stay was fruitless. They did not respond to multiple emails. There was an error on the room type and they wanted more money. Orbitz was responsive and straightened it out. Once we arrived the staff was very friendly and helpful. Having the buses and trams right outside our door was wonderful and the hotel gives you a free transit card. It was our first experience with a pillow menu. The room was very comfortable and well designed. Air ... Read more
from Saint Louis, Missouri
Submitted on 06-09-2016
We pulled into Geneva in the afternoon, the room was ready we walk around the lake and had a great lunch. Very Nice Hotel. the Bar ,Restaurant , and lobby were 1st class. The location could not of been better, the view of the lake, large room , Balcony, all perfect.
from London, England, United Kingdom
Submitted on 07-09-2016
I have stayed here many times while I was in Geneva for work. For me it was walking distance from the office and the lake. Friendly staff. Roof top bar is amazing but make sure you book before you go because it can be really busy.
from Key West, Florida
Submitted on 12-09-2016
Whats worse is the beds are like sleeping on concrete. Quiet and elegant, but not for me. Nice breakfast included and excellent service people. I am looking for more, even though the rates were reasonable.
from Singapore, Singapore
Submitted on 13-09-2016
I had a good stay at Metropole. Very fast and efficient check in, attentive personnel. Room was good size by swiss standards, very clean and well maintained. Bed very comfortable. Good amenities. Breakfast was sufficient. Bars and restaurants are a bit expensive but this is Geneva. I had a good martini cocktail on the roof terrace, beautiful view. They should change their Martini glasses though because those are not the right glasses for such drinks and esp for such price of drinks. other tha... Read more
from Holywood, United Kingdom
Submitted on 14-09-2016
Hotel was beautiful, very grand and a superb location. Unfortunately it was extremely pricey. (£7 for a small bottle of Evian) and the room was extremely small with not much room. I would most definitely consider this hotel again due to its location but not too sure I'd rush back for the room size.
from Moscow, Russia
Submitted on 16-09-2016
While I am quite often in Geneva, this was my first time at Metropole. The reception was very friendly, yet at 3.30pm my room was not ready. I came back at 6pm, and had to wait for another 20 minutes (arguably with a drink on the house in their nice bar) to finally get into the room. I was positively surprised, I had a nice view on the lake and the fountain from the 3rd floor, and the room was recently renovated and quite spacious. While a totally open bathroom is something that some people li... Read more
from Jeddah
Submitted on 18-09-2016
Loved the hotel staff and management! Everything was perfect. Was travelling with a 3.5year old kid . The room was perfect. Lake view, neat tidy and well equipped . Would definitely go again here . The hotel is close to a highstreet (behind it ) and lake (infront of it). Many cafes and restaurants are nearby . Though the restaurants outsidethe hitel close at 1030 but the hotel's mirror bar is open till late specially on the weekends.
from Madrid, Spain
Submitted on 22-09-2016
Had luch at the restaurant on the ground floor. Fairly priced menu considering the setting, Geneva and 5 star hotel. Very friendly and attentious. Service was very fast and good quality They also have a terrace Couvert waa nice, veal was ok and the desert was great
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