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Palm Haven Hotel

Castries, St Lucia (SLU)

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Based on 71 reviews
Room & Rates

Superior Deluxe

2 Full Beds
Features a private furnished balcony/patio

Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Room

Standard Room

2 Full Beds
Features a private furnished balcony/patio

Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior King

1 King Bed
Features a private furnished balcony/patio

Entertainment - Free WiFi and cable channels
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Turndown service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Palm Haven Hotel
Rodney Bay Marina, Gros Islet, St Lucia 00000

Rooms
Make yourself at home in one of the 35 air-conditioned rooms featuring refrigerators. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access and a television in a common area.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Mingle with other guests at a complimentary reception, held daily. Continental breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator (lift). This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 10 per person (approximately)
  • Airport shuttle fee: USD 170 per person (roundtrip)
  • Late check-out fee: USD 40
  • In-room safe fee: USD 2.40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Outdoor Pool
  • Room Service
  • Shuttle To Airport (surcharge)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 71 reviews
from
Submitted on 29-12-2015
We stayed there for 3 nights. Small but beautiful place. Very friendly staff. The manager was very helpful and extremely friendly during our stay. He personally carried our bags to the room. Great food. My self and wife will be back next year
from Cape Town Central, South Africa
Submitted on 02-03-2016
Low-key, unfussy hotel with pool and breakfast included. Well situated. Across from the Rodney Bay Marina and close enough to Rodney Bay's main street (with shops and restaurants). Also, close to Pigeon Island in the northern part of the island. Good value for money.
from Tobago
Submitted on 04-04-2016
The room was pretty nice, had all the basic necessities needed. The hotel grounds was very well kept and with that on one side and the lovely marina on the other side. The was a calm and very peaceful ambiance. Staff was very help and breakfast was amazing. Definitely recommend this hotel to others.
from Trinidad
Submitted on 26-04-2016
After such a breath taking experience at the Coconut Bay Resort, on arriving at the airport our flight was cancelled for the next day, so LIAT put us up at the Palm Haven Hotel, on arriving the receptionist was rather unfriendly and rude. First of all we did not just arrive there by our choice of Hotel but was sent there through LIAT, so they knew we were coming before hand because they would of informed them of our arrival. The receptionist asked us for some papers, which the flight attendant... Read more
from
Submitted on 01-05-2016
Lovely hotel with very courteous and helpful staff. The view looks towards Rodney Marina and is in easy walking distance to a lively night out or somewhere to eat in the day. We would recommend anyone wanting to stay in St Lucia to come here if you want a more serene holiday.
from Buenos Aires, Argentina
Submitted on 07-06-2016
It's a nice hotel filled with even nicer staff. The girls at reception are really friendly and always willing to help out with something. It's pretty close to the Marina and everything else in the north (Mall, Shopping, Groceries, Nightlife). The room was okay I guess and thankfully my A/C worked....worked REALLY well to add to it. The only downfall I would give them is that Breakfast was over at 9:57AM. Really? why would you end breakfast so early? Overall, an okay hotel (could do with some ren... Read more
from
Submitted on 27-07-2016
I spent 2 weeks at Palm Haven and enjoyed every day. The rooms are clean and comfortable and the staff was very courteous and pleasant to deal with. Kevin and Jeff, 2 young gentlemen who work at Palm Haven, made my stay very pleasant. They were always ready to help with anything I needed and were generally very friendly. This is a small, affordable hotel for people who are looking for simplicity.
from
Submitted on 09-08-2016
The hotel is close to town just a van away, opposite a dock for yachts beautiful sight. The staff were nice, quick to handle any problems you have and ready to assist. Breakfast was moderate. Has a pool for relaxation, very calm and beautiful place. Close to places where you can enjoy yourself can't remember the name but it was a lively place for night partying(Walking distance). The rooms were clean and staff exceptional.
from London, England, United Kingdom
Submitted on 27-08-2016
We stayed as a wedding party at the Palm Haven Hotel for one night this August. I would say the hotel is of an average standard. The rooms are clean and spacious, the pool is a nice place to hang out (although it did get quite 'buggy' at night) and the staff are very friendly and helpful. However, one thing that let this hotel down was the restaurant. We ordered our food at 7.20pm and didn't get it until 9pm, and unfortunately it was of average quality upon arrival. Not worth the wait at all. ... Read more
from
Submitted on 16-09-2016
The service is horrible, the shift attendant, Nigerian has no customer service. Was forced to stay here because LIAT put us here. Worse than a 1star. The TV is ancient and does not work. Centipedes crawling around.You are give a TV and AC remote on arrival. If you do not bring back on check out , you are insulted by the Nigerian worker. These people should stay where they come from and not spoil thw charm of our lovely islands
from New York City, New York
Submitted on 28-09-2016
the beds are bad, and they make noise even when you sit on them much less lay down. the only highlight is the breakfast, and the pool. The front desk staff are also clueless. fix up the hotel thats it.
from Orlando, Florida
Submitted on 29-09-2016
I chose to stay here because my flights got cancelled because of the storm Matthew! And since American Airlines didn't wanna pay for hotel and only gave me a free flight I chose here because it was $100 a night compare to st James Morgan which was $350 a night!!! Check in was quick and the rooms was clean and wifi worked everywhere including the rooms which I loved!!! And got cold ac in the room! They provide free breakfast but to eat for lunch or dinner there are places that you can walk to acr... Read more
from
Submitted on 06-11-2016
Our two week stay here was a wonderful experience. Everyone on the staff was helpful, courteous, friendly and welcoming. The food and food service was great, as was the cleanliness and comfort of our room. We would rate Palm Haven right up there with any 4 star hotel in the US.
from Barbados
Submitted on 27-11-2016
Only reason we stayed here is because it's close to the Marina and we were here for a Regatta - great location for that. Otherwise would not recommend it. Rooms are ok but Restaurant is very poor. Would not stay here again
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