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Hilton Colombo Residence

Colombo, Sri Lanka (CMB)

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Based on 701 reviews
Room & Rates

3 BEDROOM BUSINESS SUITE

FUNCTIONAL WORKSPACE AND, BUSINESS DESK WITH PRINTER/FAX AND WIFI
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2 BEDROOM BUSINESS SUITE

MODERN / HIGH FLOOR, 46" LED TV & JACUZZI
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2 BEDROOM STD DLX SUITE

SPACIOUS WITH LIVING AREA, KITCHEN, WIFI
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3 BEDROOM STD DLX SUITE

SPACIOUS WITH LIVING AREA, KITCHEN, WIFI
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3 BEDROOM DLX PLUS SUITE

SPACIOUS WITH FULL BAY WINDOWS, HIGHER FLOOR, PANORAMIC OCEAN/CITY VIEW
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2 BEDROOM DLX PLUS SUITE

SPACIOUS WITH FULL BAY WINDOWS, HIGHER FLOOR, PANORAMIC OCEAN/CITY VIEW
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3 BEDROOM EXECUTIVE SUITE

INDULGENT AND LUXURIOUS, HIGHER FLOOR, KITCHEN, WIFI, PANORAMIC OCEAN/CITY VIEW
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2 BEDROOM EXECUTIVE SUITE

INDULGENT AND LUXURIOUS, HIGHER FLOOR, KITCHEN, WIFI, PANORAMIC OCEAN/CITY VIEW
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PENTHOUSE SUITE

UNIQUELY DECORATED, PANORAMIC VIEW, ELEGANT AND LUXURIOUS, KITCHEN, WIFI
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1 KING LOCAL GUEST ROOM

LOCAL GUEST ROOM, PANTRY, OCEAN VIEW, LOCAL GUEST ROOM, PANTRY, OCEAN VIEW
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2 BEDROOM FAMILY SUITE

SPACIOUS WITH LIVING AREA, KIDS PLAY AREA, RELAXED AND INNOVATIVE IN USE OF SPACE
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3 BEDROOM FAMILY SUITE

SPACIOUS WITH LIVING AREA, KIDS PLAY AREA,
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1 KING BED GUESTROOM

COMFORTABLE & STYLISH, CITY OR OCEAN VIEW
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1 KING BED SUPERIOR ROOM

SPACIOUS / LARGE BATHROOM, CITY OR OCEAN VIEW
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1 KING SUPERIOR SUITE

MODERN, HIGH FLOOR, 46 INCH LED TV AND JACUZZI
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Hilton Colombo Residence
P.O. Box 2000, 200 Union Place, Colombo, NA Sri Lanka 02

Swim laps of Hilton Colombo Residence?s sparkling pool before enjoying a meal at the poolside Verandah Bistro restaurant. Shop for souvenirs in Colombo?s stylish boutiques or take in Colombo attractions like the National Museum and nearby art galleries. Unwind on Galle Face Green beach or play a round of golf at the nearby Royal Colombo Golf Club. Savor a fusion of international and local cuisine in one of the hotel?s restaurants or choose a private dining room for special occasions at the Hilton Colombo Residence.

Amenities Include: Meeting Rooms, Restaurant, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center, Tennis

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 701 reviews
from colombo
Submitted on 08-05-2016
It was a very nice experience. we had three rooms kitchen washing machine two bathrooms and a giant hall.. view from the balcony at night is wonderful. food at breakfast was awesome. overall nice experience..
from Brisbane, Australia
Submitted on 19-05-2016
Grrat service that started with an early checkin and complimentary coffee. Staff went out of their way to provide friendly and helpful service. We were upgraded to a larger apartment which was a nice touch. The reception staff were exceptional and always greeted you with genuine warmth. flow restaurant provided a great breakfast and again the staff were very helpful. A first rate experience.
from
Submitted on 21-05-2016
Did not match our expectations of a Hilton hotel, but that was not the disappointing part. The majority of the channels on the TV were grainy, some including the BBC News channel were very grainy. The power plug points would not accept US or Indian power pin configurations. When I called and asked, they could only provide one adaptor for a three room apartment. We were four of us with 5 devices that needed to be charged that night! But the staff were courteous and tried to help. They gave us com... Read more
from Bangkok, Thailand
Submitted on 22-05-2016
The room is spacious but need to renovate some areas. The restaurant is good, the Staffs are friendly and polite. The hotel located in the city near attractive places in Colombo. Next time I will stay here again.
from Dubai, United Arab Emirates
Submitted on 22-05-2016
Rooms were refurbished, Lobby and the restaurants (one year since re done), A lot of space in the three bedroom apartment we were given for 2 of us, well look after, as been loyal to the Hilton brand.
from Al Ain
Submitted on 30-05-2016
Things to improve: Problem with the lift, no air con in the corridors, reception area small, not right room given at check-in, internet has limitations on number on devices, little things missing in room i.e. only one tissue box for a 3 rooms apartments. Good things: spacious apartments, room services, pool
from
Submitted on 30-05-2016
i have visited this hotel more than 100 times for the last 12 years . i would say this is the best hotel experience i had out of all the hotels in colombo . hilton residents have the best staff,food is all ways delicious and the pool is awsume ,the staff maintain the pool very well.
from Thiruvananthapuram (Trivandrum), India
Submitted on 31-05-2016
The Residence seems like a 30 floor apartment complex turned into a Hotel, and it is great. We stayed at the Penthouse and the view was excellent. The hall is very spacious, the rooms a little smaller but in all it gave a feel of good Space. Kitchen, Washing facility and drying area. The view is excellent. The location is near the most important tourist places in Colombo and near the railway station. The service was good given that it is an apartment hotel. There is a Supermarket just below the... Read more
from
Submitted on 01-06-2016
This is what you expect from a 5 stars hotel! The property is a bit old but doesn't matter as the service is amazing!Had some issues with the internet and sink however both were fixed quickly; we had our breakfast at the flow, they have a wide variety of food which suits every taste!
from Mumbai, Maharashtra, India
Submitted on 04-06-2016
Amazing stay... Very courteous, friendly and well trained staff... value for money... sumptuous food... Very clean and maintained rooms... all the associates ensured we were welcome and have a pleasant stay... Really à home away from home...
from Raipur, India
Submitted on 16-06-2016
The services are excellent amazing pool amazing spa everything upto the mark you have 3 lifts so you never have to wait long the morning breakfast was amazing and the people at the reception were helping. You get nice tuktuk just outside the hotel
from minneapolis
Submitted on 18-06-2016
I was only in the hotel for a quick night but found the service to be very good. Had a quiet night sleep and a good breakfast. It was also very near to Lake Beira which was on my list of things to do.
from Kelaniya, Sri Lanka
Submitted on 20-06-2016
Hotel provided delicious foods. Had lot of varieties to choose. Apartment is very much luxurious and comfortable.Apartment has been designed in such a manner enabling to utilize the space effectively. The surrounding is very much environment friendly with lot of photogenic places.
from
Submitted on 21-06-2016
Situated at the center of Colombo. Closed tourist attractions like Gangaramaya, Galleface green, National museum, etc. Many shops are also in side premises. Choices for dining is vast, several cuisines.
from Newcastle upon Tyne, United Kingdom
Submitted on 22-06-2016
I was in Colombo on my way back from Unawatuna before travelling to Pinawala early the next morning. My boyfriend is a Hilton Honours member- we were given a huge, very modern and spacious three bedroom suite! There was a fresh fruit platter and bottle of red wine on arrival and we were escorted to the room by a very friendly member of staff. We hardly got to use the suite as we had to get up at 5am but it totally had the wow factor and we were sad we couldn't stay longer. The bed was very comfy... Read more
from Bengaluru (Bangalore), India
Submitted on 26-06-2016
You would definitely feel close to home if you stay in an apartment with Hilton Colombo Residencies. I prefer staying here during each trip of mine. It is surely a worth for your money if you can stay together in an apartment.
from Dhahran, Saudi Arabia
Submitted on 30-06-2016
After a few "bumpy" hotels in Hikkaduwa this was a welcome luxurious change. The apartment has a kitchen with fridge and even a washer, which if you travel with kids and husband you hug with tears in your eyes. The AC works and the wifi works! Huge bonuses in Sri Lanka. Also the pool is lovely, if a bit noisy due to construction, but the swooping giant bats at sunset make up for it. So does the fantastic poolside service, our favorite was Mahaz, who took great care of our beverage needs. The res... Read more
from Sidney, Ohio
Submitted on 01-07-2016
we stayed for two days .the good value and the service .we all were enjoyed .nice foods specially in the morning buffet and the dinner aswel. full day we spent in the pool side area on top level .nothing to complain .everything was excellent ,all in all perfect
from KualaLumpur, Malaysia
Submitted on 01-07-2016
There are some restaurants nearby and also a premium supermarket where I can buy Sri Lankan tea. It is also travelling distance to business area such as Galle road. A good place to stay for business travellers
from New Delhi, India
Submitted on 02-07-2016
we had a delightful stay at this lovely hotel. the 2 bed room executive suite was top class, very spacious and comfortable. the only down side was the noise level from the traffic. the breakfast was a great spread and excellent quality. will certainly stay here again.
from
Submitted on 02-07-2016
This place met our needs superbly. With a family of 5, we went for the 3 bed apartment and got upgraded to the penthouse on the TOP floor. A very spacious and well equipped apartment. Massive living and dining area, 3 good sized bedrooms, I lost count of the toilets and bathrooms. Plus a good kitchen even if the equipment was a bit sparse. Did ok for us, we were only there for 4 nights, you'd need for equipment for a longer stay. Perfect location, 2 decent supermarkets right on the doorstep and ... Read more
from
Submitted on 06-07-2016
This is my second visit to Hilton which is one of the busiest hotel in Colombo .had a good time and stayed for 3 days .food is excellent .bar staff very friendly .super swimming pool .full relaxing .all in all perfect nothing much to complain .I will recommend this place to all my friends .
from London, United Kingdom
Submitted on 06-07-2016
Thank you Hilton Residence Colombo for helping in making a birthday surprise for my daughter and for providing a lovely cake for this. Also the team members helped in setting up the room so that when my daughter entered she was welcomed with balloons and cake. The pool, room service, and breakfast was all very good and we thoroughly enjoyed the stay.
from Colombo, Sri Lanka
Submitted on 07-07-2016
We stayed in the Penthouse at the Hilton residences. The suite was huge with 3 bedrooms, 3 bathrooms and a full kitchen with living room and dining room. The view was nice and the staff very accommodating. The restaurants are excellent as well but if you order a la carte you might wait longer than usual for your order to arrive. No big deal when on vacation to relax. I definitely would recommend our suite to anyone traveling with family. Very nice for the price.
from Mumbai (Bombay), India
Submitted on 07-07-2016
I reserved one room in June for a leisure hotel and was upgraded to a penthouse suite. Every service was brilliant and the stay was relaxed. The staff is very friendly and obliging. The pool is nice, clean and never crowded. The hotel is located in a great location with access to everything needed. The food has variety and excellent in taste. I would recommend this hotel and I will definitely come back again.
from Suray
Submitted on 11-07-2016
I had booked this hotel as it had Hilton brand but disappointing. We had three bedroom apartment nicely decorated but the rooms are too small. There is only two bathrooms. Staff behaviour is also not friendly. Only thing I like is restaurant.
from South Male Atoll
Submitted on 13-07-2016
It was an amazing stay with everything being perfect. from the Buffet restaurant to the room service to the friendly housekeeping team who always kept our mess neat and clean. The Family getaway was perfect because of the Hotel and the amazing staff. It seemed like everyone went out of their way to make your stay enjoyable and provided exceptional care to us. would definitely visit again. Thank you for your Hospitality.
from Toronto, Canada
Submitted on 14-07-2016
Most suites are 2-3 bedrooms, so ideal for family with children. You can avoid booking two rooms at other hotels. Breakfast at FLOW was awesome. Some suites are still being renovated, make sure to get a newly renovated suite.
from Colombo, Sri Lanka
Submitted on 18-07-2016
All staff were very friendly especially dining room staff. Breakfast really good with plenty to eat and a wide range of dishes from different cultures. Pool and gym facilities are very good and the tennis court is excellent.
from Santa Clara, California
Submitted on 18-07-2016
We stayed in Suite 2202 Three Bed room Suite. My Kids love the space inside this Huge suites. Complimentary Breakfast is really Authentic. All staffs have great customer service skills. Thanks to the management.
from Margaret River
Submitted on 19-07-2016
We stayed in a 2 bedroom executive suite and very happy with our stay. The staff were wonderful and went out of their way to look after us and especially our son who has celiac disease. He felt bad as he couldn't eat all the extra dishes they made for him! Would recommend very well priced and great value for money.
from Chicago, Illinois
Submitted on 21-07-2016
Our family of 4 stayed in Hilton Residences for 3 nights. We loved the warm Sri Lankan hospitality of the staff right from check in. Amazing breakfast at the restaurant with lot of made to order Sri Lankan food. Great outdoor pool that I had a hard time getting my kids out of. Spacious 3 bed room executive suite in 31st floor with breathtaking view of Indian Ocean. As a Hilton Diamond member, I stayed in numerous Hilton properties around the world, and Hilton Residencies in Colombo is one of th... Read more
from Vancouver, Canada
Submitted on 21-07-2016
The hotel is ideally located close to Pettah market and 2 grocery stores. The high floors offer an excellent view of the city and ocean. The breakfast at flow was wonderful with great selection of foods from pancakes to srilankan foods. The service was great - Kanaga and rukmal thank you. I had a small issue with my room but , Hilton was very proactive and kind and immediately reached out to me. Their director of Operations is Fantastic - Marlon Abeyakoon , has recently moved here from London. T... Read more
from Colombo, Sri Lanka
Submitted on 25-07-2016
The receiving and service at reception is perfect. Room service outstanding. Staff outstanding. Convenient location. Reception manager - Mr. Azhar is very professional with his team. Hilton take this best practice and apply it in your chain of hotels in the Middle East as the type of service there is questionable.
from London, United Kingdom
Submitted on 25-07-2016
Balconies all locked up as are windows,renovation work was going in flat above or below which was very noisy all day and sometimes night!!Building work outside very noisy!lovely appartment but if I had been told prior to booking about these issues I would not have stayed there.Could have been a great holiday but for the lack of honesty.Restaurant and pool areas lovely.
from Dhaka, Bangladesh
Submitted on 27-07-2016
It was very nice and enjoyable experience! I will share my experience with others and suggested them to visit or stay in Hilton Colombo Residence Hotel when s/he visit Colombo. It has very nice view from the top floors. Near to Galle Face beach. Many shopping mall and chain shop like Cargill also near to the hotel. Others facilities are also enjoyable.
from Doha
Submitted on 29-07-2016
Good place makes you feel like home. The apartments are very spacious, very friendly staff. Centrally located and very convenient place. For family a perfect place. After all it's managed by Hilton Group?????????????????????? Perfect place
from Sydney, Australia
Submitted on 30-07-2016
When I visit Sri Lanka I always stay in this hotel for the outstanding personalised service I receive. Staff are very attentive and the hotel is not crowded like other hotels. Everything is within easy reach.
from Fredrikstad, Norway
Submitted on 31-07-2016
Great hotel with nice pool area. Great view from the room. We had a suite with two bedrooms. One room had too small bed for two kids at 12 and 14, but it was solved by inserting a large extra bed for free. Good servise and nice staff.
from New Delhi, India
Submitted on 31-07-2016
Nice location, well kept apartments, functional and well stocked amenities, wireless internet in the rooms is a small challenge, especially after closing the living room doors, breakfast is great although vegetarian eggless choices are rather few & the same goes for sweets, the gym is great and has a good variety of equipments to work out on.
from Dubai, United Arab Emirates
Submitted on 01-08-2016
Had a comfortable stay at Hilton Residence with family. Centrally located,The rooms are spacious. Had some issues with wifi but that was sorted out immediately. Special mention to the in room dining service that was excellent
from
Submitted on 02-08-2016
Very old interiors partly renovated. They gave us a dlx room instead of a two bedroom suite which we had already paid. No bellboy to help with suitcases on arrival. Very warn out decoration. One of the few good things was the staff which is excellent in all the ways except of course from two employers who gave us a wrong room trying to persuade us that this was the room we had booked. Fortunately next day after talking to the manager on duty the problem solved.
from Toronto, Canada
Submitted on 02-08-2016
My wife and I were looking for a place to call it home for 8 nights for our 3 kids and us in Colombo. We were considering Crescat Residences and the Hilton Residences, but went with Hilton due to good feedback from friends and brand loyalty. I am a Silver Hilton Honours member and saved about 25% using the "Big World Sale". I checked in to the Hotel using the Hilton Iphone App. We had interactions with many departments including front office, room service, pool, IT, restaurant and concierge. Th... Read more
from Dubai, United Arab Emirates
Submitted on 07-08-2016
We booked for the newly renovated room on the higher floor. Very good quality room. Very clean and all the basic facilities possible. Excellent lighting and air-conditioning. Excellent central location close. Next door is supermarket. Bed comfort was tuned to Hilton brand image. Strongly recommended for families. I found restaurant prices (buffet) on the higher side. There was no a-la-carte option.
from karachi
Submitted on 08-08-2016
An overall mix experience. First stay was a disaster as got room on 14th floor. Room was smelly and all furniture was Old and seemed discarded. Checked out the following morning after complaining. Checked in again after 2days. This time got room on 24 floor. It was a day and night difference from previous room. Could have been better compared to other Hilton properties but no complain.
from Toronto
Submitted on 09-08-2016
Nine family members chose this hotel for a 9 day stay in July. There were things we absolutely loved, and things that really ticked us off, and other items still under review with Hilton corporately. I have never had such dichotomous feelings about a hotel- normally I either love or hate it but this one has me split down the middle. WHAT WE LIKED: 1. The room size- this is an apartment building converted to be a Hilton hotel. There is a regular Hilton a few blocks away but for our large family,... Read more
from New Delhi, India
Submitted on 10-08-2016
Room service was poor. I stayed for 6 days and every evening when I came from work there was no drinking water kept in room and we need to call for it and it took 20 min min to revive it after calling 2 times. Room were not clean
from Aarhus, Denmark
Submitted on 11-08-2016
1) We arrived at 4.30 after a long day on the go, and the room was not ready. 2) While waiting in the lobby we was served the smallest welcome drink in Sri Lanka 3) The furnitures in our room were very worn some of them even broken 4) There was a kitchen but since there were no pots or pans it's basically useless 5) I cannot begin to guess how old the washing machine is 6) I could not use the cross trainer since I didn't have "proper" fitness shoes (never been an issue else where) Only positiv... Read more
from Dubai, United Arab Emirates
Submitted on 13-08-2016
When I have booked a three bed room suite and saw the pics i was so happy but I was disappointed when I have reached , the pics are different from the reality . The building is old and there is no special sights around. Noisy Mantainance in the building it self and also from out side . Old furniture and bath rooms
from Colombo, Sri Lanka
Submitted on 14-08-2016
Flow is the most amazing restaurant to be at since the staff at this restaurant are the most outstanding..... I think they should be voted the best restaurant team in the island.... Outstanding!!!! The Sunday brunch has a degree of elegance and one of the most relaxed atmospheres amongst all brunch options available in town
from Dubai, United Arab Emirates
Submitted on 14-08-2016
We checked in on 29.07.2016 and it was late so we just leave the luguages at room and go to have some dinner. First of all reception ladies were very friendly , however, they didnot know how much the buffet cost perperson. One of them told me 50 USD, the other one told me 35 USD andit goes on. Anyways after our meal we were tired so we went straight to our room , when I open the bed sheets there were dried blood stains and many other different stains on our bed sheets and my son bed sheets. I we... Read more
from
Submitted on 14-08-2016
Amazing reception and entrance to the hotel. Really friendly and helpful staff. Fantastic food at really reasonable prices(compared to London). Rooms were nice but we had no hot water in our shower. Pool was really pretty and warm, jacuzzi was nice but not special.
from
Submitted on 14-08-2016
Checking Out - The reception staff was extremely rude and wanted to kick us out of the room, I had requested for an extension of the checking out time upon my check in. I checked in at 19:00 HRS and requested to check out at 16:00HRS ( this was done at the point of reservation a week before and the reservations office agreed to the timings and that was the very reason from me to stay) how ever by 14:00 HRS the access card weren't working and I was at the reception then, which they activated the ... Read more
from Antigua
Submitted on 15-08-2016
Def not luxury I have stayed in 3 stars that have offered a lot more luxury. Yes it has a luxury price but def budget rooms. The 3bedroom suite was very very tired. The bath had obviously needed replacing but instead was painted. Most of the paint was peeling off and when I got out of the bath parts of my body had paint stuck to it. Also sealant around the bath was loose and moldy. It said welcome fruit bottle of wine and chocolates. None were in the room when we arrived. The fruit arrived ab... Read more
from Monmouth Junction, New Jersey
Submitted on 18-08-2016
My family and I stayed at the Hilton Residence for 2 weeks. The staff at the hotel was exceptional- they were Very attentive to our needs. I would definitely recommend this hotel to anyone visiting Sri Lanka!!
from Bengaluru (Bangalore), India
Submitted on 02-09-2016
Lots of room so great for a stay with the family and / or friends. Clearly very popular as the place was packed. The apartments themselves were clean but all the furniture (particularly in the living area) needs urgent replacement. Breakfast at the restaurant was really good but the staff really struggled to cope with the number of guests. Requests were acknowledged and then ignored. This was a reward stay and multiple people at the hotel reminded us about this and this was somewhat annoying.
from Notting Hill, Australia
Submitted on 03-09-2016
I am a Hilton HHonors Gold member. When I made the booking through the website (months ago) I paid for a suite with many amnesties. When I arrived at the hotel, I was told that I am being offered an upgrade (as a gold member) and was checked into a 3 bedroom suite. My wife and I were the guests at the hotel and certainly did not need 3 bedrooms! This was a room cheaper than the suite and did not comprise of a mini bar or a bath tub. I called the reception and queried about this so called 'upgra... Read more
from Sydney, Australia
Submitted on 04-09-2016
very friendly and good front office staff. quick checking and checkout . only like set up of business 2 or 3 bed room suites. I don't like other room setup. Have to improve some security and any one can access any level without any room key or card.
from Singapore
Submitted on 06-09-2016
I stayed at the residence for 8 nights with family. Our apartment was huge and could easily fit 6 adults. It also had a big kitchen with all the amenities. There is a supermarket just below the hotel from where you could get essentials in case you are tired of eating from the room service menu. The hotel itself is in a good location and almost everywhere you want to go in Colombo as a tourist would be within a 200-300 lkr tuk tuk ride away. The service was excellent and the staff ever smiling. T... Read more
from Seattle, Washington
Submitted on 06-09-2016
Background - we went as a party of nine and had two three deluxe bedroom suites showing nice pictures of upgraded rooms. I had checked with hotel reservations both at Hilton and directly with hotel staff as to the room descriptions as these were confusing and the upgrade option of "Deluxe Plus Suite" was never listed or explained but offered. I was told that what we had was going to be an upgraded room none-the less. Restaurants nearby and two supermarkets to choose from including light eats ... Read more
from Staten Island, NY
Submitted on 09-09-2016
I was upgraded upon arrival and one of the best hotel staff I have encountered. Mark from concierge welcomed us and ensured a pleasant stay. Hilton Residence is an excellent hotel for families with great amenities.
from
Submitted on 10-09-2016
They didn't have the room that was advertised on their website and which I booked and paid for. Instead they put me in an old 3-bedroom apartment, and called it an upgrade. Not Hilton quality in my opinion.
from Simon's Town, South Africa
Submitted on 12-09-2016
Every stay at the Hilton Colombo Residencies is like cominig home. Many of the staff are now my friends and one could not wish for better or more friendly service. The restaurant and lounge/bar staff are best that I have encountered anywhere. They go out of their way to make you feel welcome - and at home !!
from
Submitted on 14-09-2016
Rooms are very good and spacious...friendly staff....restaurant is amazing....location is a very good one..many places nearby...good room service ... but needs to improve a little on its bathroom which is quite ok
from Dubai, United Arab Emirates
Submitted on 13-09-2016
I stayed at the Hilton Colombo as a transit around Sri Lanka so Colombo was our base location as we traveled around the different cities in Sri Lanka. The apartment style hotel rooms were ideal for us. While it was just me and my fiance it was perfect and spacious for us. The kitchen and amenities were ideal for feeling as if we were in our home. Highly recommend this for families or someone looking for a apartment style experience. Location was also good walking distance from most places.
from Jupiter, Florida
Submitted on 14-09-2016
Colombo, Sri Lanka Stay at Hilton Residency, close to Super Market, Restaurants and shopping. Transportation available. Must bargain or you end up paying double. Very Good breakfast. Good staff and service.
from Colombo, Sri Lanka
Submitted on 15-09-2016
I was planning a business event in Hilton Colombo Residencies recently and the service granted was impressive. And also the food was delicious. Plus the pool area and bar at 3rd floor has a superb view. Recommended for a relaxing vacation.
from Colombo, Sri Lanka
Submitted on 17-09-2016
We had a very nice time. Food was excellent, staff is very helpful, check in/ check out times should be a bit more flexible, other than that everything was very good. Internet speed was high, beds were very comfortable.
from Dubai
Submitted on 17-09-2016
One of the worst hotel experiences ever. This place is very old, very tired, unclean throughout. Our room was tatty and felt sticky. The sliding balcony doors do not open due to the hotel facing a government building. Pool restaurant area had food on the floors along with dirty serviettes and pins. Filthy. How Hilton can put its name to such a place I do not know. We moved to the Taj Samudra which was so much better.
from Dubai, United Arab Emirates
Submitted on 17-09-2016
We spent a week in Colombo and used the Hilton Residence as our base to travel to the tourist hot spots. We stayed in one of the Penthouse suites - this had amazing views and was very, very spacious. The only negative would be the furniture and the general decor of the suite, it needs to be further revamped but it is still great value for money. The breakfast was great and the staff there could not do enough, The location was great - you could get around the main parts of Colombo within a fe... Read more
from
Submitted on 20-09-2016
The three bedroom hotel rooms were spacious and clean. It was convenient that they had the washing machine outside near the room so it didn't make much noise whilst we were sleeping. Hotel staff were friendly and very accommodating. Breakfast buffet was great and had alot of variety and if there was something you wanted in particular they would whip it up for you. Highly recommended.
from Dubai, United Arab Emirates
Submitted on 25-09-2016
Rooms were clean and neat. It was beyond the expectation. Complimentary snacks were supplied daily. Breakfast was excellent. Overall the service of the staff was so good, feel like visiting again. Staff were very polite and comes to the table and find our requirement and brings to the table. Chicken staff to the manager was their for look after us. We have never got in any other Hilton or any other hotel we have visited this kind of service. I would say 7 star service.
from
Submitted on 30-09-2016
The rooms are quite spacious, very clean, as well as friendly staff everywhere everytime at all levels. Kitchen provides good delicacies combined with nice ambience of restaurants. Strategic location and good service has made this hotel become the priority option for my office to accomodate all new comers for temporary settlement.
from
Submitted on 02-10-2016
Good location in the city. Excellent restaurant with large breakfast buffet. Outdoor pool was very good, very relaxing. Well equipped with sauna and gym. Helpful and friendly staff. Highly recommended.
from
Submitted on 03-10-2016
It was my first visit in Colombo! And my first journey alone, in a place where I am totally a stranger. I was amazed and mesmerize the natural beauty of the country, perfect weather, and most of all the hospitality of the people I??ve encountered during my 1 week trip. But what it makes more special and unforgettable for me is that the hospitality and great service delivered by the Hilton Colombo Residences staff from the Front Office, Housekeeping, Restaurant and the wonderful team of Chefs. I... Read more
from Colombo, Sri Lanka
Submitted on 04-10-2016
Spacious apartment style rooms! Definitely a great place to stay if you're traveling with multiple people. There's multiple bathrooms in some rooms, multiple bedrooms, living room, kitchen, and dining room. And the price is really really worth it!
from
Submitted on 10-10-2016
I stayed in for a business trip and overall i have a great stay. I've been on a floor that was completely renovated and the room was awesome. Food was great, staff were very friendly and eager to help! highly recommended!
from Male
Submitted on 11-10-2016
A perfect getaway. Great room view, All the facilities and amenities was perfectly available in the room that you surely won't miss home! Friendly and warm welcoming staffs. Had an amazing stay on my much needed vacation. And now planning to go back again for a longer time!
from colombo, Sri Lanka
Submitted on 11-10-2016
Had an amazing experience during our stay at Hilton Colombo Residencies. Our room was lovely. Very friendly staff. Great fitness center too. Breakfast is delicious, hardy and better than I remember!!!
from Asia, Peru
Submitted on 14-10-2016
Our stay was a quick pit stop en route from Galle to Colombo Airport. We needed a place to stay to refresh, rest and refuel before a Long flight home. The staff were very welcoming, warm and friendly. We were upgraded to a penthouse suite which was a lovely surprise, and the rooms were huge, and while the front desk staff said it was newly renovated, it didn't seem that way - maybe we got the wrong room? The views from the top floor of the hotel was expansive. We had dinner at Flow which was p... Read more
from
Submitted on 17-10-2016
This was one of our most enjoyable hotel stays in all Colombo, as the services provided by staff in all parts of the hotel seemed ready to outperform each other! We felt treated as royalty, but we are sure this is how all the guests were serviced.
from Bangalore, India
Submitted on 17-10-2016
We were pleasantly surprised to be upgraded to the Business Suite as a Hilton HHonours member. The suite on the 29th floor was impeccably & thoughtfully furnished with an amazing view. The staff members were very efficient and extremely helpful and ensured that all our requests were met timely. We would highly recommend this hotel for all travelers to Colombo, specially those visiting with families.
from Los Angeles, California
Submitted on 19-10-2016
We checked in as a large group. My husband and i had specifically requested a new / upgraded apartment (we were not looking for a complimentary upgrade either, we were quite happy to pay for it). Instead, we received a large, spacious but old and worn 2 bedroom apartment. It was functional and after a long journey we simply could not be bothered to swap to any other apartment type but it is a shame the "Sales Director" does not action guest requests. The lobby and restaurant are all newly refu... Read more
from
Submitted on 19-10-2016
I stayed 2 nights at Hilton Colombo Residence. I was thrilled with the view from my suite, the guest rooms were clean, crisp and sunny and the bathrooms were very tidy and brand new the kitchen and related services are excellent. A Dream come true for a family vacation. The friendly staff and wonderful service made my stay very pleasant. I would definitely visit the place again. The restaurant serves the best breakfast I have ever come across in south Asia. The room service is prompt and one c... Read more
from Melbourne, Australia
Submitted on 19-10-2016
We stayed at the Hilton Residences, Colombo, in September 2016 for 3 nights. We arranged for a pick up from the airport as we arrived at 1.00AM. Our driver waited patiently as we dealt with some luggage that had been left in Singapore! The hotel check is was smooth which at 2.00AM is much appreciated. The apartment was very, very spacious and had 3 bedrooms, kitchen, 2 bathrooms and a large living and dinning room. Perfect for a family as it also has a washer/dryer. The rooms were very clean, ... Read more
from Bengaluru, India
Submitted on 19-10-2016
The location of the hotel was excellent. Almost all the restaurants and places we visited were 5 to 10 minutes uber rides. The room are spacious and the staff was very friendly and helpful. We stayed innthe penthouse and as the hotel is one of the tallest buildings in the city, it offers great views of the city.
from North Male Atoll
Submitted on 20-10-2016
All the staff are very friendly and attentive. I especially liked the team in the gym who were always willing to help, polite and smiling. I would have liked smaller face towels as the bath towels were too big and heavy to use as a sweat towel. The pool was big clean and the area around was neat and fresh. The food was amazing, the breakfast selection catered for all tastes. Room service was quick. Room attendant was very polite and nice character. All the staff I met in the restaurant, in the ... Read more
from Germany
Submitted on 21-10-2016
best hotel in sri lanka.luxury facilities,amazing staff,mesmerizing environment,delicious food.all the services are very perfect.room service is time in manner.friendly staff in the restaurnt and the reception.love the way they care..................................GREAT HOSPITALITY
from Kuala Lumpur, Malaysia
Submitted on 28-10-2016
We booked a 3 Bedroom unit and stayed for 3 nights. Fully equipped with cooking facilities plus a washing machine. Unit is very spacious. Everything works and they are fully supported with the Front office and full F& B. Buffet spread for both breakfast and dinners are quite good. Location though not the best but then Colombo is easily accessible with the metered 3 wheelers. Full daily housekeeping service. Yes, we will come back again on our return.
from
Submitted on 04-11-2016
Stayed here for a night.Had an amazing experience during our stay at Hilton Colombo Residencies. Our room was lovely. Very friendly staff. Great fitness center too. Breakfast is delicious.the front office staff was very friendly and do quick checking and check out.Flow is one of amazing restaurant to be at since the staff at this restaurant are the most outstanding.another day Went there for dinner with family members and the experience was very satisfying. Staff including the restaurant manager... Read more
from
Submitted on 05-11-2016
Once again, the staff and management of the Hilton Residence Colombo did an outstanding job of making my stay there enjoyable and productive. The staff were excellent, the room was clean and spacious, and the food at the Flow Restaurant was consistently first-rate. Many thanks!
from Negombo, Sri Lanka
Submitted on 06-11-2016
One of the best buffet lunch in Colombo city.The Restuarent interior arrangement is excellent. Staff is very efficient and courteous.Great variety of food. Local and international food. Located in a very convenient place.
from Faisalabad, Pakistan
Submitted on 08-11-2016
Already given. No disposable tooth brush & paste, no disposable shaving kit, no hand wash, no tissue papers in room, no complimentary fruit & cookies, really disappointed. Towels were not as tidy as it should be. Fridge was completely empty. No beverages.
from Glasgow, United Kingdom
Submitted on 09-11-2016
my wife and I had already been in Colombo for a few days and spent the last 2 days at Hilton Residences, overall the hotel looks fantastic and the staff very friendly and efficient. facilities are all well maintained and work well, restaurant well laid out and the food fantastic, they cover all tastes and of a very high standard, again the staff are all very helpful. the rooms are well laid out, very clean and the bathrooms well stocked and immaculate. the bedrooms are very clean and bed linen w... Read more
from Tokyo, Japan
Submitted on 10-11-2016
Used the HIlton Colombo Residence during a business/family trip. It was the perect choice. Conveniently located in the heart of Colombo, easy access to anywhere within Colombo. The three bedroom apartment was spacious and the staff was very hospitable.
from Hong Kong
Submitted on 11-11-2016
I have stayed with this hotel regularly with good experiences. However, this time was rather disappointing with very unclean rooms and bad services. There was garbage in the garbage can when I 1st arrived. And the water boiler was dirty. The food in the cafe was only average.
from Colombo, Sri Lanka
Submitted on 14-11-2016
Not Recommended. The services were horrible and the condition of the hotel is not of good quality. It needs an overhaul completely. The AC worked the last night of stay. The condition of the furniture is antiquated. The entry point was a complete turn off because of dirt. The refrigerator was a mess. I could go on but, why. I really cannot give this hotel a good review. Shame on the Hilton for this catastrophe.
from Los Angeles
Submitted on 15-11-2016
My husband and I stayed here for two days and enjoyed every minute. We had a huge suite that was well maintained and extremely comfortable. We loved having a washer / dryer ! Room service was very good, and was available 24 hours a day. The air conditioners worked beautifully and we were comfortable in the heat. The best part of the hotel is the restaurant. They are friendly and the food is incredible. They work hard to make you happy -- the chef cooked me several Sri Lankan specialties w... Read more
from
Submitted on 16-11-2016
My family and friends visited Hilton rescidences on 5th November for one night stay, and the service we received from the hotel was over whelming! We managed to recall few of there names such as Oliver ( from bar) , ruvinda, duminda,Azmi,, Pubudu , chef pati and pramila. We did visit Sri Lanka after so many years and the entire holiday we spent at Hilton rescidences was extraordinary. We will recommend the hotel and the excellent service to all my friends. Looking forward for another well spen... Read more
from chennai
Submitted on 20-11-2016
perfect for any large groups nice lovely spacious apartments n great breakfast.. overall super value for a large group of us 40 guys..one downside is slow lift n reception area is bit small n aircon in that area needs to be improved.. thanks duminda for all help done
from Colombo, Sri Lanka
Submitted on 20-11-2016
The food was out of this world...heavenly...very friendly staff...polite chefs...last Friday and today it was excellent... Ambience was refreshing...very good atmosphere to start the week with..great job Flow!!!
from New York, United States
Submitted on 22-11-2016
My husband and I had a fantastic stay while in Colombo- the hotel staff was amazing, we had the best Hilton (possibly hotel food) I've ever had, both breakfast and dinner had amazing and localized options which we were really happy about. The location isn't bad, not too far from the water and maybe a 30 minute walk (5-7 min tuk tuk ride) to the Dutch Hospital area, which is worth checking out in Colombo. Check-in was easy, we were given a nice upgrade (we were on our honeymoon so it was much app... Read more
from
Submitted on 25-11-2016
(+) We were here for 1 night before airport. The total room area around 180 m2. It was lux room. The buffet in restaurant costed 25$ per person and was very nice and a lot of varietes includes susi and sashimi. (-) instead of 145$ the real cost around 190$ (includes taxes). Near the hotel all the night were a lot of noisy buildings of similar skys?raipers.
from Stockholm, Sweden
Submitted on 26-11-2016
Room was enormous, very nice, awesome view. Pool was very nice perfect after our flights. Breakfast and bar was great, and all staff were extremely helpful. Everyone went out of their way to cater for my 2 year old with a milk allergy. And location was perfect.
from coimbatore, India
Submitted on 27-11-2016
A five star accomadation in a service apartment..value for each and every penny...top floor rooms are good for aerial view...the best i can say..go with family or friends to colombo...its better place to stay rather staying in a hotel rooms...preferrer for long stay...u can choose hilton residence...
from Toddington, United Kingdom
Submitted on 01-12-2016
I can't understand the negative comments. I stay in dozens of hotels all over the world and this one was absolutely fine. Staff were very polite and helpful, everything was clean and I had no problems at all
from Singapore
Submitted on 01-12-2016
The second time in colombo, wanted to test all around hotels since newly doing business entrance and preparing for new launch - but a bit disappointed on HH Residents/ somehow good location but the inside review a bit same as value of it brings- poor BF, Elavator wait too long , its was mixed up between guests , staffs, restaurant, concierge service, water system with low pressure- flushing slow in toilet / waiting lounge only a sofa, staffs feeling welcome but no warm /
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