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Cinnamon Grand Colombo

Colombo, Sri Lanka (CMB)

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Based on 3041 reviews
Room & Rates
Deluxe - Cinnamon Grand Colombo - 1

Deluxe

  • One King Bed
  • Two Single Beds
This ocean or ocean (partial) view room measures 334 square feet (30 square meters). Complimentary wireless Internet access keeps you connected, and the LCD television offers free movies. Enjoy welcome amenities. A minibar and a coffee/tea maker are provided. The private bathroom has a deep soaking bathtub with a handheld showerhead, as well as a phone and a scale. Rollaway/extra beds, complimentary bottled water, and a separate sitting area are among the conveniences offered. This is a wheelchair-accessible room.

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Executive - Cinnamon Grand Colombo - 2

Executive

  • One Double Bed
This ocean or ocean (partial) view room measures 334 square feet (30 square meters). Complimentary wireless Internet access keeps you connected, and the LCD television offers free movies. Enjoy welcome amenities. A minibar and a coffee/tea maker are provided. The private bathroom has a deep soaking bathtub with a handheld showerhead, as well as a phone and a scale. Rollaway/extra beds, complimentary bottled water, and a separate sitting area are among the conveniences offered. This is a wheelchair-accessible room.

In addition, Executive Level benefits include Executive Lounge access, continental breakfast, Internet access in the lounge, a separate check-in location, and 1 hour of meeting room use (subject to availability).

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Executive Suite

  • One Double Bed
This ocean or ocean (partial) view room measures 863 square feet (78 square meters). Complimentary wireless Internet access keeps you connected, and the LCD television offers free movies. Enjoy welcome amenities. The private kitchenette is stocked with a refrigerator and an espresso maker. The private bathroom has a deep soaking bathtub with a handheld showerhead, as well as a phone and a scale. Rollaway/extra beds, complimentary bottled water, and a separate living room are among the conveniences offered. This is a wheelchair-accessible room.

In addition, Executive Level benefits include Executive Lounge access, buffet breakfast, light refreshments, Internet access in the lounge, and 1 hour of meeting room use (subject to availability).

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Courtyard Suite

  • One Double Bed
This ocean or ocean (partial) view room measures 714 square feet (64 square meters). Complimentary wireless Internet access keeps you connected, and the LCD television offers free movies. Enjoy welcome amenities. The private kitchenette is stocked with a refrigerator and an espresso maker. The private bathroom has a deep soaking bathtub with a handheld showerhead, as well as a phone and a scale. Rollaway/extra beds, soundproofing, and a separate living room are among the conveniences offered. This is a wheelchair-accessible room.

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Premium Suite

  • One Double Bed
This ocean or ocean (partial) view room measures 863 square feet (78 square meters). Complimentary wireless Internet access keeps you connected, and the LCD television offers free movies. Enjoy welcome amenities. The private kitchenette is stocked with a refrigerator and an espresso maker. The private bathroom has a deep soaking bathtub with a handheld showerhead, as well as a phone and a scale. Rollaway/extra beds, complimentary bottled water, and a separate living room are among the conveniences offered. This is a wheelchair-accessible room.

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Cinnamon Grand Colombo
77, Galle Road, Colombo, Sri Lanka 00300

Hotel Features.
Cinnamon Grand Colombo features a snack bar/deli. Room service is available 24 hours a day. The hotel serves breakfast each morning (surcharges apply). Recreational amenities include 2 outdoor swimming pools. Also located on site are a children's pool, outdoor tennis courts, a health club, a spa tub, and a sauna. There is a full-service health spa on site. This 4-star property has a 24-hour business center and offers small meeting rooms, secretarial services, and limo/town car service. Wireless Internet access (surcharge) is available in public areas. This Colombo property has event space consisting of banquet facilities, conference/meeting rooms, and a ballroom. Business services, wedding services, and tour assistance are available. Valet parking and self parking are complimentary. Additional property amenities include a rooftop terrace, a concierge desk, and barbecue grills. The property has designated areas for smoking. A total renovation of this property was completed in June 2010.

Guestrooms.
501 air-conditioned guestrooms at Cinnamon Grand Colombo feature minibars and laptop-compatible safes. Accommodations offer city, ocean, or sea views. All rooms include separate sitting areas and desks. Bathrooms feature bathtubs or showers with deep soaking bathtubs. They also offer makeup/shaving mirrors, bathrobes, and slippers. Wireless Internet access is complimentary. In addition to complimentary newspapers, guestrooms offer phones. LCD televisions have cable channels, free movie channels, and DVD players. Rooms also include coffee/tea makers and complimentary bottled water. A turndown service is available nightly, housekeeping is offered daily, and guests may request wake-up calls.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Angsana Spa. This ocean view spa is equipped with a sauna and a spa tub.

Taprobane Restaurant - Overlooking the pool, this coffee shop specializes in international cuisine and serves breakfast, lunch, dinner, and brunch. Open 24 hours.

Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Echo Italian Restaurant - Overlooking the city, this theme restaurant specializes in Italian cuisine and serves lunch, dinner, light fare, and appetizers. Guests can enjoy drinks at the bar. Reservations are required.

London Grill - This fine-dining restaurant serves dinner, light fare, appetizers, and drinks. Reservations are required.

Chutneys Indian - Overlooking the pool, this theme restaurant specializes in Indian cuisine and serves lunch, dinner, light fare, and appetizers. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

In-room dining choices include breakfast, lunch, dinner, and late night fare, available from 24-hour room service.



Outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.



The preferred airport for Cinnamon Grand Colombo is Colombo (CMB-Bandaranaike Intl.) - 29.3 km / 18.2 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.



Notifications:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.


Based on 3041 reviews
from London, United Kingdom
Submitted on 03-06-2016
We had an excellent time and the food was amazing. The personalized service really made the experience outstanding. Our server Lahiru was excellent and catered to all our Needs. Ohoma yamu. Lol. My review is gonna be really bad if I keep getting annoying requests to say more.
from Sydney, Australia
Submitted on 03-06-2016
A beautiful hotel in Colombo. All the staff are very friendly and everything is done with a smile. Service is amazing, and the food was superb. The breakfasts were delicious with a range of Sri Lankan and Western food. Definitely go to the village for dinner, the food again was delicious and it was an authentic Sri Lankan experience. We loved sitting on the bean bags by the pool and the breeze bar was nice and relaxing to have a cocktail. The only downside was that the room was slightly smaller ... Read more
from Chennai (Madras), India
Submitted on 04-06-2016
I've always liked the Cinnamon Grand in Colombo and would continue to recommend it. Have only been there in short stays though. Overall staff is polite and their buffet spread is great. Check in - check out always easy despite it being a bustling hotel
from London, United Kingdom
Submitted on 04-06-2016
Five star hotel located in capital Colombo. Suitable for business traveler not for tourist. We spent there in May 2015 for 2 days. Rooms are not modern. Food is good lot of varieties in number of different restaurants. However, service staff are not friendly and poor service. We went to a one of their restaurants for a dinner and at the entrance they noted down our details (by a female staff). Then after the dinner we left. Half way through to our room, a male staff member was running behind us ... Read more
from Brisbane, Australia
Submitted on 05-06-2016
In the heart of the city, High class experience with a great taste of Sri Lankan food. All other restaurant and shopping is in walking distance, but you will feel the busyness of the city once you come out.
from Jaipur, India
Submitted on 07-06-2016
Staying here as I write this review. Check in was smooth luggage reached as we reached the rooms. While escorting to room the front desk person was not able to open the Minibar which he said he will send some one to assist us no one showed up. ( We managed it some how ) Rooms are same old fashioned nothing like a modern hotel. ( May be we got a room which is not refreshed ) If you book through a travel agent may be this is what they give. First night at 5.00 AM there was a knock on the door fo... Read more
from Brisbane, Australia
Submitted on 29-06-2016
My parents were born in Sri lanka and after 45 years I was returning with my Mother and Aunt. From the minute we arrived Geethaka Thenuwara and his team made us feel special and very welcome!!! All the staff are friendly and warmly greet every guest. It actually made me feel embarrassed for when people visit Australia, we are supposed to be friendly, but are a pale comparision. The highlight for me was the international buffet-I really am missing this now that I am back home. A spectacular sele... Read more
from
Submitted on 29-06-2016
This is my first visit in srilanka cinnamon grand hotel is nice big and best hotel in the colombo.and i like all the restaurans specialy lagoon team ,taprobane team and exellent service given by pool bar staff chaminda,pradipan,priyadarsana and the bar manager.im very happy withe service overoal all staff are friendly i like the pool bar and pool attendent charitha prashoda.
from
Submitted on 30-06-2016
My fourth steady at Cinnomon Grand Colombo. It's always a pleasure to stay here. I was specially looked after by Chandimal. The food at lunch buffet and morning breakfast has a good variety and is excellent quality.
from
Submitted on 30-06-2016
I can highly recommend the staff and especially Ms harshani from the cinnamon grand hotel airport desk. After loosing my mitorcycle key (parked at the antalya airport, no extra key!), Ms harshani did the miracle and found way to bring it to the airport on time and help me all the way to the departure zone. Thank you once again cinnamon hotel and Ms harshani.
from City of London, United Kingdom
Submitted on 01-07-2016
Best shisha in town, tried many places but not as good as the one in cinnamon grand. Great views by the pool, they clean out the shisha pipes good. Great location which is located in the heart of colombo. I have been coming here the past 2 years and will always come everytime i visit colombo. Very happy with the great shisha services provided by Surangana
from
Submitted on 02-07-2016
Best place in Colombo to enjoy and have real family atmosphere with friendly staff. We also planing to visit again on the 15 Jul to have a family get together on my sister's 40 birthday. My son really enjoyed the food that served at Nugagama restaurant. Also my friends who lives in Australia really enjoyed the food displayed at the taprobane restaurant
from Rosrath, Germany
Submitted on 02-07-2016
Location, Hotel , Restaurants, staff Everything just perfect. The place to stay in Colombo ! Rooms nice, a lot of Dining choices , breakfast is amazing. Nice Fitness and Pool Defenitly we will be back in this Hotel when staying in Colombo. Easy accessable
from
Submitted on 03-07-2016
stayed for four nights. I was warmly welcomed. staff was very helpful, polite and efficient which always made my stay as my second home. Rooms were bit dated but well maintained. we will definitely return back. Thank you cinnamon grand
from Colombo, Sri Lanka
Submitted on 03-07-2016
I am an Expat Indian who has been living in Sri Lanka for the past 4 years. In my opinion, "Cinnamon Grand Hotel" in Colombo is an excellent Hotel. Offers a range of restaurants which caters to all cuisines.. I would rate "Lagoon" as one of the best Sea Food restaurants in Colombo. Special mention must be made of Mr. Denvor Steinwall, Manager of "Coffee Stop" and "Coffee Shop" in Cinnamon Grand Hotel, who takes personal care of all visitors and ensures that they are well looked after.. Overal... Read more
from San Francisco, California
Submitted on 03-07-2016
I love hanging out at the beautiful pool... The crows are super annoying though. The cappucino was really bad. Worst of all, I know avocados are out of season here, so when I ordered the Cobb Salad and specifically asked if they had avocados and they said yes....sadly there were no avocados. Also, the salad was advertised as a blue cheese dressing. It was not a blue cheese dressing and probably the worst salad I've ever had....to boot, it took 40 minutes to arrive. Sadly dissappointed... This is... Read more
from
Submitted on 06-07-2016
Cinnamon Grand is one of the best hotels in Colombo and is home is some of the most sought after restaurants in town. So anyone visiting Colombo, its worth to spend a few days at this hotel which is conveniently located in the heard of Colombo.
from
Submitted on 06-07-2016
I visit this place most of the time and the best place to have ur food is the courtyard restaurent.. its very hard to find a place to sit because there is less seating & it was full. While we were waiting a hostess named Dilki arranged us a lovely place to sit.. the food was ok and there was variety.. we thank Dilki for all the help and service which she gave us.. if not for her we wont get a chance to have our breakfast in a lovely restaurent..
from
Submitted on 07-07-2016
These two places are really great. The atmosphere and the ambiance at Cheers Pub were great to really chill out with friends and family. You get to watch your favourite game as well. And at Chutney for super Indian cuisines. The food was fantastic and authentic coupled with a great customer service that made the evening that more special.
from Melbourne, Australia
Submitted on 07-07-2016
The family and I have spent the last 2 days as our final days in Sri Lanka at the Cinnamon Grand Colombo. Great choice as its executive suite level and the overall services offered have been outstanding. Complimentary breakfast, high tea and happy hour is a great offering. The pool area is the right atmosphere for the end of the trip. The staff are highly attentive and know service. Highly recommend you try and get to this hotel.
from
Submitted on 07-07-2016
Frequent visitor to all the restaurants at the Cinnamon Grand.Patronize the Taprobane and the Dragon Buffet on Sundays with family and friends.Often Visit the Eco on Wednesdays for the Infinite buffet. Quality of cuisine in all the restaurants under the able leadership of the Executive Chef Dirk is sumptuous and unmatched par excellence. Chef Riccardo provides Authentic Italian Cusine and is undoubtedly the flag ship restaurant for Italian food in Sri Lanka. Under the able Gudence of the F&B ... Read more
from Colombo, Sri Lanka
Submitted on 09-07-2016
After several times living experience, and compared with other hotels, Cinnamon Grand is my favorite one, which makes me feel at home. Delicious food, nice service, good location, etc. At this time, another important factor get more scores, there is a Chinese trainee, name Jenny, helped me a lot, and much more convenient for Chinese.Hope have more new feelings in Cinnamon Grand. Kent Han
from
Submitted on 09-07-2016
I could go on and on about how much i loved staying here but ill try and keep this short. If you want to stay in the city and a first timer, especially a solo traveler, look no further- this is it! Rooms- cosily decorated, spacious and neat! I had a pool view room Food- Its difficult to compete with the international taste standards for continental cuisine but the restaurants here definitely put up a good fight. Whether its lagoon, cheers or noodle house- food is sinful. Lankan cuisine took the... Read more
from Colombo, Sri Lanka
Submitted on 10-07-2016
My family and I love the Cinnamon Grand hotel. The restaurants serve up some of the best food in Colombo (The Lagoon is one of our favourite restaurants) and combine that with the outstanding, friendly and caring staff, it's always a good experience there. My family and I moved back from Malaysia a few years back and when we used to come here on vacation, we've always stayed at the cinnamon grand and we've always enjoyed the food, the facilities and the people. We've never had an unpleasant sta... Read more
from Colombo, Sri Lanka
Submitted on 10-07-2016
Centrally located, nice choice of restaurants, hospitable. One of the best places in Colombo to hang out. Luxury at it's best in Colombo However, it's extremely crowded. The banquet halls are amazing too.
from
Submitted on 11-07-2016
Top hangout place with the best restaurants in Colombo. We love lagoon, noodles and then Echo which is our latest favourite. Best in class service especially Malinda and the co makes it the best fine dining experience anywhere in cinnamon grand. Highly recommended.
from Pune, India
Submitted on 14-07-2016
By far the most premium looking and well located luxury hotel in Colombo. Just close to the beach and has adjoining mall with it makes it well located. Has some of the best restaurants of Colombo like chutneys. Rooms are not exceptionally good but considering the capacity, they are well maintained n spacious. Needs more banquet hall this hotel. Landscapes around pool and restaurants are simply stunning and photogenic.
from
Submitted on 14-07-2016
Amazing place and the service is fabtastic Recommend this place as the ambiance is super cool and the waiters are friendly...Niroshan the manager is super cool and the hospitality is super... The property is great and the pub has brilliant crowd Best sports pub in srilanka ...great place to be with friends and watch sporting events on big screen Cheers to the cheers pub
from Colombo, Sri Lanka
Submitted on 14-07-2016
Has the facilities, but is over rated, compared to other hotels of similar caliber in the world. Saw the security people trying to chase away a taxi which was waiting to pick up a customer who seemed to have pre booked it, became a bit of a spectacle, I also observed, the customers who got into smaller vehicles at the porch were not greeted, doors closed faster and shown the way out, its very cheap and gives a bad impression about Sri Lanka as well. I would not recommend this hotel to a sophisti... Read more
from
Submitted on 14-07-2016
I have visited over the years and this hotel gets better and better for both business , running workshops and pleasure. Above all great, friendly willing staff. Rooms well furnished and kept up to date with intelligent planning of good lighting, excellent facilities to work in your room and good showers etc. Food very good and great fish at. The Lagoon restaurant - lobster to die for. But many other options for eating and two great pools - good for children but also the roof top for exercise. I ... Read more
from
Submitted on 15-07-2016
The hotel staff was extremely helpful, friendly and professional. Food preparation, arrangements are outstanding. esp at the Taprobane and Echo. Great quick attentive services at the Tea Lounge. - Indu S
from Dubai
Submitted on 17-07-2016
What an amazing stay at the Cinnamon Grand. My husband, my 7 year old daughter and I stayed here for 11 nights. We enjoyed it to the fullest. I need to give special mention to some extra ordinary people who made our stay remarkable and never to be forgotten. At the restaurant, Noodles the team is very Customer Focused, they go above and beyond to make you feel welcome. We ate lunch here one afternoon and the food was sooo good that we decided to eat here everyday during our stay. Apart from the ... Read more
from Jeddah, Saudi Arabia
Submitted on 18-07-2016
The hotel is clean, their food is nice but the rooms are very small plus the toilets don't have bidet or shattaf for Muslims. The worst thing about the hotel are the staff, starting from the front desk to the security. Will be visiting other Cinnamon in Kandy and hope wont have the same experience.
from Melbourne, Australia
Submitted on 18-07-2016
I stayed at this hotel from 9th July 2016 to 19th July 2016 (Room 822 - Executive Floor). The visit was organized by the university I work for in Australia. Rooms were clean, services were great, and the staff were excellent. The staff at the executive lounge were the best. Chamara Udagedara and Madawa Ariyawansha from executive lounge need a special mention. Look forward to saying there during my future visits. Professor 822
from
Submitted on 19-07-2016
Lovely environment, Pleasant staff, clean rooms with a view. Includes very good restaurants, a cafe, pub, pool, bar, and a mall and supermarket. Beach is nearby. Transport easily available. Totally 5 star experience.
from Colombo, Sri Lanka
Submitted on 19-07-2016
If you are looking for an all in one package than this is the hotel to stay... the pool side bar is excellent with variety of drinks.. mock tales ... and good ambiance.. the lobby is excellent with good cuisine within the premise.. over all a good deal with reasonable pricing
from Vauniya
Submitted on 20-07-2016
This was one of my favorites but on the recent visit the place was very crowded so the good word had spread.I had given it the highest marks on Trip advisor Service was mediocre. I had to attract attentions waiters with difficultyand the food was appalling.I ordered one of the most expensive dishes and was told it was very good and spicy rice and it was un-eatable.I observed the staff could not manage the crowds as there were too many. I will not visit again as it was a rip off.Indeed very sad ... Read more
from Abu Dhabi, United Arab Emirates
Submitted on 20-07-2016
The hotel is well maintained. The receptionist was pleasant and welcoming. The location of the hotel is good. Although we reached the hotel after 4:00pm, the rooms were not ready and we had to wait for about 20 minutes. The seafood restaurant in the hotel is very good however it was very expensive. The beds are comfortable.
from Auckland, New Zealand
Submitted on 21-07-2016
Stayed at the Cinnamon Grand about a week ago after having stayed there about 4 years ago and a couple of years before that.The one thing that's obvious is that it has become very tired and dated. Nothing has changed in the rooms in terms of furnishings/accessories. Even the lobby has lost its glamour. The standard of service too has slipped. On one occasion there were no towels left in the bathroom. Not sure it warrants its 5* rating. In comparison Cinnamon Red seemed a lot more comfortable a... Read more
from Sydney, Australia
Submitted on 22-07-2016
This is a first class hotel, with friendly and attentive staff. Many choices of restaurant's to eat in, good size rooms. It's also home to the Australian cricket team whilst in Colombo, so i was delighted to get a photo taken with Steve Smith!
from
Submitted on 22-07-2016
This hotel has maintained it's service standards in the reception and the lobby area. The rooms are not really as impressive as you might expect. Everything is there, but the decor is getting dated and not much distinguished it from any other 4 or 5 star hotel. The place gets busy with conferences, weddings and other events so it does seem to be more of a business hotel than anything else.
from
Submitted on 24-07-2016
The food here is delicious with the wonderful aroma of the traditional wood burning fire. It is the true taste of Sri Lanka and in my opinion, the best restaurant in the Cinnamon Grand. Thanks to Hemantha, Nilmini and the team for a great dining experience.
from
Submitted on 25-07-2016
We normally go for the High Tea buffet at another hotel but due to popularity we couldn't book there. Therefore, we were forced to come here. The reason for the Cinnamon "grand" having plenty of availability soon became apparent! The selection, the quality of food and the freshness was appalling!! Also, rather ironically, the tea wasn't included in the price for the staggeringly expensive high TEA buffet! When I questioned this, the polite but rather hard-of-thinking restaurant manager couldn't ... Read more
from
Submitted on 25-07-2016
Probably the most popular hotel in Colombo for Sri Lankans - always buzzing and lively. We have stayed several times and enjoyed everything especially The pub - Cheers. Service good and rooms adequate. The property needs to be refurbished now as competition will soon be better. Large effecient hotel. The executive rooms and lounge are quiet and much better.
from del
Submitted on 26-07-2016
stayed at this hotel the first time, claimed to be a 5 star property, unfortunately its not even 2 star as far the rooms are concerned......... Multiple restaurants in the property and the food is good in few places. room service poor, staff courtesy good, Never been to a such a pathetic gym in a five star property.
from Mechanicsville
Submitted on 26-07-2016
hotel staff is great, Executive lounge is even better served by Chamila, Shashendra, and Rajitha, kept our drinks full, with extraordinary service, I never tried the food, just getting my drink on, Cinnamon Grand is the best hotel.
from Venice, Italy
Submitted on 26-07-2016
Visited last week with some friends. Amazed with the freshness of food and the service. Variety was pretty good and as expected from a 5 star hotel. Staff is friendly and always ready to serve. So far one of the best peach iced tea I had (on demand, but free of charge). I would rate this as 5 stars and will visit again..
from
Submitted on 29-07-2016
I had such an amazing stay at Cinnamon Grand! First the hotel is beautiful with an abundance of amazing staff! Everyone is so welcoming and catering no matter the time of day. I especially enjoyed the staff in the Executive Lounge! They greated me daily with a pleasant and warm smile! My tea cup was never empty! Chamila and Ruwan have an awesome staff who truly understand the meaning of service. Shashindra, Saldin, Aranda, Rajitha, and Madawa were attentive to the guests needs. They even went o... Read more
from Colombo, Sri Lanka
Submitted on 01-08-2016
We had dinner buffet at Chutneys restaurant last Tuesday (July 26 2016) at Chutneys. It was an excellent and memorable experience. All family members like it ?? food, service etc. We hope to visit again. We are also impressed with services of executives such as Mr SUGEETHARAN. Such staff members are setting a shining example of exemplary service to diners.
from
Submitted on 01-08-2016
Stayed at the hotel for 4 weeks over June and July. Staff are really friendly. Loads of restaurants and excellent food. Very nice room modern and very clean loads of facilities including 2 gyms, swimming pool and sauna.
from
Submitted on 01-08-2016
Really enjoyed our stay here. Attentive staff, great choice of restaurants and an all round relaxing stay. Would highly recommend their Lagoon restaurant for some amazing freshly caught seafood. The best restaurant from our 3 week tour of Sri Lanka, mouth watering!
from Bintan Island, Indonesia
Submitted on 02-08-2016
Cinnamon grand is always busy especially weekend. However this time, my visit only to have a tea and coffee with my friends after Church. The espresso just perfect accompany with a piece of cake..what a wonderful day
from London
Submitted on 02-08-2016
Luxurious hotel with superb facilities. Make sure you use the health club in adjoining building (free for hotel guests). Excellent pool - wish I had time to try it. Very reliable wi-fi. great food, helpful multi-lingual staff. Really great place.
from Colombo, Sri Lanka
Submitted on 03-08-2016
This is my favourite place to have a coffee and a snack I frequently visit...the staff is very friendly and courteous.Especially Herby...denvor.tharanga and rangika who give a excellent service when ever I drop in
from
Submitted on 03-08-2016
The service she provided was beyond our expectation. She helped us out of the way knowing that we were guests from Cinnamon Grand returning home after staying for three nights. She left an everlasting impression due to her hospitality and personal attention, which helped solve our problem.
from
Submitted on 03-08-2016
I love Echo restaurant. The selection of food is excellent. I eat there on regular basis and like the daily menu selection. The service is outstanding. All the waiters and the manager are excellent and very attentive.
from Frankfurt, Germany
Submitted on 04-08-2016
Another marvellous stay as a regular guest at the Cinnamon Grand in July 2016. Spent 7 nights with family in executive suite on 8th floor.Outstanding service as usual. Thanks to Mr Shehan W. for always assisting us with the reservation, and who was responsible that we changed from staying at the Taj Samudra, being a Taj Inner Circle Member, after many years to the CInnamon Grand. Friendly and helpful staff all around. Spectacular breakfast buffet at Tabrobane restaurant. Thanks to all the staff ... Read more
from Edinburgh, United Kingdom
Submitted on 04-08-2016
Its a busy city hotel that is starting to show some age but tries to cater to all demands. Remarkably, it seems to succeed. This was our third stay on the executive floor at the hotel and it is was a pleasure to return. Every stay has been largely flawless thanks to an excellent team of staff who seem to make everything look effortless. For the region, this is an accomplishment. The dining options are excellent as is the service in most areas of the hotel. Special thanks to Chris Quyn who orga... Read more
from Ella,sri Lanka
Submitted on 05-08-2016
I have been a regular visitor at Cinnamon Grand since 1976, and can confidently say that the Courtyard especially on Sunday afternoon, serves the tastiest food . For those who prefer to taste a variety of Chinese, Japanese and Thai dishes in one meal, the Courtyard stands above the rest, in Colombo. The cosy and relaxed atmosphere, the personalized attention of Ms. Preethi, the Manageress , going upto every table inquiring if they need anything better, (!) and the attentive and very friendly se... Read more
from
Submitted on 05-08-2016
we went for dinner and we had it at taprobane.. it was lovely with great service.. special thanks go out to Dilki.. she helped us alot.. we will visit again. The food was so tasty.. there was variety. But a busy looking restaurent.. overall good
from
Submitted on 06-08-2016
Bright, cheerful and lively at all times this is a centrally located hotel. This is the third time I stayed in Cinnamon grand in the last two years.The best thing about the hotel is the friendliness of the staff. Prasad at the door Upul with the porter service and especially Madhumali at the reception went above and beyond our expectations in making our stay a very pleasant experience.The rooms are spacious and comfortable.The breakfast was amazing with wide variety of food. As for lunch a... Read more
from
Submitted on 07-08-2016
The Tabrobane restaurant is ideal for entertaining visitors for a quick lunch. The buffet has a wide range of dishes including Japanese. It also has a variety of Asian food so satisfies those who want a more spicy taste. A very good selection of deserts makes the glutton go for more!
from Colombo, Sri Lanka
Submitted on 09-08-2016
My name is Rukshan Calistus Croos working as an Assistant of Fisheries and i visited the Cinnamon Grand in the Chutneys hoping to have a great time with my whole family. i got what i wanted as everything was as expected from the Hotel. First of all i was pleased with the excellent service from the waiters as we had a warm welcome from them and there was no delay from the food service. The waiters were serving us as they were putting food on our played without the need of ourselves doing the deed... Read more
from Singapore, Singapore
Submitted on 11-08-2016
The staff was very attentiveness and friendly. Special Thanks to Ms. Ishanka and Pubudu for excellent service. They are very kindnesses and patience explain what I asking about. Sure, I will be back and stay Cinamon Grand.
from Chicago, Illinois
Submitted on 11-08-2016
This was my families and my third trip to Sri Lanka, overall wonderful experience. However, it was the dinning experience at the Cinnamon Grand Hotel that led me to take the time to write this review. In particular, the breakfast experience at the Courthouse restaurant made my families trip. A waiter named Suren at the Courthouse restaurant went out of his way to make our experience wonderful. We talked about how much we wished the restaurant had rambutan for breakfast. The next day Suren broug... Read more
from
Submitted on 11-08-2016
Senthuran from chutneys restaurant stole our heart, he is so pleasing and with such a unruly crowd, he was so patient and smiling, and Apologised for this colleagues mistake very genuinely. And he offered us a spl kesar kulfi which was just right Excellent food.Try Pondy kolumbu
from London, United Kingdom
Submitted on 12-08-2016
Have nothing bad to say about this beautiful hotel in the heart of Colombo. Loved everything about it, including the rooms, facilities and meals. Great location and really does live up to it's Grand name. Service was also excellent.
from
Submitted on 12-08-2016
Tabrobane restaurant is the best place in town, if you wish to enjoy a full spread dinner buffet. The buffet has a wide range of dishes including Thai food, Mongolian, SriLankan varieties & they even got Sushi. They got a counter full of different types of deserts every time I go there, I have a difficulty of picking few out of the bunch. The restaurant staff is fantastic under the leaderdhip of Nimal. Niroshan de silva & the team got a fantastic pub running on the ground floor called "Cheers ... Read more
from
Submitted on 14-08-2016
Absolute favourite hangout spot, within the heart of Colombo. Amazing food, drinks and staff. Convenient location, good music and chilled out atmosphere. Quite possibly the best place to wind down after a long day.
from Melbourne, Australia
Submitted on 14-08-2016
Keeps all the guest entrtained and wonderful person and will keep coming back to breeze bar at cinnamon grand. Anishka great barman. Does great cocktails and entertains the crowd. ANISKA MAKES us feel welcome to his bar and is very considerate of his customers We have found him to be most polite
from Hong Kong, China
Submitted on 15-08-2016
Stayed in April 2016, business trip solo travel, in Deluxe room type, at Courtyard wing. Claimed as 5-star luxury hotel. But I must say, it does show a bit of age. This probably common in places like Colombo as many of 5 star hotels here seeems similarly give the same feelings. Although, there are few new hotels in construction around (Shangri-La and The Taj), these might be the game changer for the industry in the near future. ROOM Big size room about 30 sq m. Decent size bathroom with bathtu... Read more
from Colombo, Sri Lanka
Submitted on 16-08-2016
We visited the Noodles restaurant as a special treat for the boys' grandparents and Cinnamon Grand did not let us down as usual. Food was excellent. The ambience of the restaurant with its open kitchen was a treat. The decor with the different varieties of noodles on offer was an excellent idea especially for those not familiar with them. Even the portion sizes were just right. We were served by Priyankara who was polite, attentive and he went out of his way to make our first visit to the restau... Read more
from Hertfordshire, United Kingdom
Submitted on 16-08-2016
We have stayed at Cinnamon Grand Colombo several times and thought it is time to write a review. This is one of our favourite hotels of all time and each time we are made to feel like we are home away from home (especially by the executive floor staff; Simply ask for Mario, who should really be called Super-Mario and you are in very good hands) Centrally located with great rooms, amenities and various areas to hangout and chill. If you are on the executive floor then the lounge is a great place... Read more
from Colombo, Sri Lanka
Submitted on 07-09-2016
London Grill restaurant is exelent place have a good stake, awesome service, highly recommended. Location middle of premisies very close from everywhere. Athmosfere as old good english restaurant. Well done boys.
from
Submitted on 07-09-2016
this is very good dinner location as we always used to visit. Infinity at Echo restaurent in Cinnamon grand is really worth and have many kind of foods which are of original Italian taste. Sri Lankans loves Pitza.... but real Italian Pitza... ?? then this is the place..
from London, United Kingdom
Submitted on 08-09-2016
Very pleased with Cinnamon Grand lately. They have improved in their service and recognise returning clients. Madhumali from Front desk reception team was extremely helpful and very professional upon check-in. I was swiftly checked in this time as well. Will look forward to my next visit.
from
Submitted on 09-09-2016
Very good and the personal are very familial, specially Mr Mirshad The food and service are excellent All guest must to come if there are in the hotel and i'm sure that they will have the same opinion Admosphere and location very apprppiate
from
Submitted on 09-09-2016
I went there to celebrate our 1 st anniversary and I have to say this is the best place to have a good steak in sri lanka also the service staff was amazing .special thanks for the mohan who have made our day unforgettable @ London grill restaurant....
from Jakarta, Indonesia
Submitted on 09-09-2016
I didn't stay in the hotel but went to Restaurant called Taprobane. Good food and amazing service. Staff are really friendly and attentive. Ms Dilki served us with a bright smile always. Wouldn't mind going back again.
from
Submitted on 11-09-2016
Each time I visit this awesome hotel I've never miss to have lunch or dinner @ THE LAGOON By far the best restaurant in the country ... Food is outclass pure sea food Special thanks to Mr Ranjith and Mr Eranga for there excellent service ... Keep going ... All the best
from Mumbai (Bombay), India
Submitted on 11-09-2016
It's central location, courteous and efficient staff, great breakfast spread and restaurant options make it my favourite hotel in Colombo. I travel to Sri Lanka for work quite often and have always enjoyed my stay at the Cinnamon Grand. Their lobby is huge and they have live instrumental music playing every evening. During the month of December, this hotel and its lobby is probably the best decorated structure and premises on the Galle Face Road. The breakfast is a treat; my favourite being the ... Read more
from Alfreton, United Kingdom
Submitted on 11-09-2016
It has been a wonderful experience in the Cinnamon Grand Colombo Hotel as usual. Geethaka Assistant Front Office Manager Gave us a warm welcome on our arrival. This set the tone throughout our stay. I requested on my booking a non- smoking room and also a pool view and the requests where fulfilled. The staff where very helpful and we were taken to our room promptly. There are many different restaurants with in this hotel and offer a variety of different cuisines all with high standards and exp... Read more
from London, United Kingdom
Submitted on 11-09-2016
This refurbished hotel has got location , style and a friendly staff on it's side.as the hotel is very close to a shopping mall it makes shopping and food access easy, The beakfast here is fantastic both local and international Overseas visitors must try the egg hoppers And stringbhoppers -uniquely Srilankan
from uk
Submitted on 13-09-2016
Really nice, had some great food here, common areas are top class, a nice place to explore Colombo for a few days. Buffet restaurant on the lower floor was incredible, egg hoppers, crab curry, best Dahl, I was taking here by some Colombo locals who knew the best places to eat.
from Melbourne, Australia
Submitted on 13-09-2016
CG was a great base for our short stay in Colombo after landing. Well located near all the shopping with a good pool for the kids (13,10) and very friendly staff. We had checked in late and the rooms were very quiet allowing us to recover from the flight. Breakfast buffet was perfect for our group of 8 which is needing all tastes (Western, sweet, Asian, plenty and bland), and cooking hoppers, crepes and waffles to order.
from Kent, United Kingdom
Submitted on 14-09-2016
I stayed here twice during my visit to Sri Lanka and both times I was thoroughly impressed! The rooms are spacious and well appointed, on our second stay we had a room on a higher floor which was slightly more spacious and have nicer views of Colombo. The staff were always attentive and friendly. The breakfast buffet had everything you could possibly wish for from Sri Lankan, to Chinese to Western. The string hoppers, dosa and hoppers were a personal favourite along with the dhal and potato ... Read more
from Dammam, Saudi Arabia
Submitted on 14-09-2016
I was there recently with my family and loved my small stay there. It is a fabulous property with amazingly so many restaurants within the premises for a no of cuisines. Lovely swimming pool and buffet breakfast is amazing. Great service and amazingly comfy rooms. Great place to stay in Colombo
from Colombo, Sri Lanka
Submitted on 15-09-2016
Perfect place for a treat of a range of Noodles a choice to rave ' A Hearty Congrads to the service... Weldon ! Mangala perfect handling of your customers we were pleased with your service! We thank you ... Keep up a great Job Weldone. Thanks to the Seniour Chef. Priyantha Perfect touch with great culnary skills appreciate your efforts on the requests Nd amazing taste of Food' Many Thanks Seneka for your hospitality ... Nd prompt timings for All our requests.. We will look towards another... Read more
from Kuwait
Submitted on 15-09-2016
Echo Resturant's Pizza was super good! Mirshad our waiter was very friendly! You must try the molten chocolate cake??? the place is very chill but fancy, located near the spa away from the busy pool side near the other restaurants at the hotel. Recommend to try !
from
Submitted on 16-09-2016
We had lunch at Echo few times while on Island Visiting Family & friends.The server here are Just Wonderful.We have grate memories it seems. Curator Maduruk was so gorgeous. we chatted with him little while.he was very friendly and same time he asset to us to choose our food.and my kids also happy with their food.nice restaurant and very harmful. We will Come again..
from Dubai, United Arab Emirates
Submitted on 16-09-2016
Our stay at the Cinnamon Grand has been superb. We have been visiting this hotel for a while now and every time we experience high level of service in every way. Breeze Bar is our favor place to hang out, all the staff here provide us with an excellent service. Our server Uditha has been an excellent host throughout our stay here.
from Al Madinah Province, Saudi Arabia
Submitted on 17-09-2016
The hotel it self is two days of discovery. It has a forest and a traditional restaurant with breath taking view of swimming pool mixed with green big trees around it. Tip: Just be careful when you step outside of the hotel from local people around the hotel not to take your money by guide you to shops nearby.
from Colombo, Sri Lanka
Submitted on 18-09-2016
Great service by Sampath and uditha as always!!! Great cocktails and food & lovely place to relax. Good place to spend the evening by the pool side. Staff makes you feel comfortable ask for sampath & Uditha!!
from
Submitted on 21-09-2016
Fantastic service, great food and amazing deals on wine... What more can you ask for. Great way to spend a Wednesday evening . Special mention of Prashanthan who is very attentive and offers a very personalized service... Highly recommend it
from New York City, New York
Submitted on 22-09-2016
I was totally disappointed with rude attitude of the woman who checked me in. Having stayed at cinnamon lake side for 3 nights I was excited to come to the grand hotel for a medical conference as it was the more expensive of the two.The lobby was impressive. That is where everything ended. Miss shavon the check in woman decided to read the contents of an envelope I had placed on the counter and argued with me saying that I had given it to her. I only handed her my pass port. This was not called ... Read more
from
Submitted on 22-09-2016
I really enjoyed the place with my family ! It was mind blowing even my parents love the environment over there with nice music! We were just passing by & then we had some coffee & some cakes! Coffee was really Awesome! Specially I would love to say coffee stop staff was really nice & Gave us a Good Hospitality! I would recommend to All to visit coffee stop! Thanks ! Hope to visit again for my next vacation! C.u. until then! ???
from
Submitted on 22-09-2016
This is one of the hotels I visit most. I am really very happy with the service and how the staff communicate with excellent human relation qualities ! Special mention about the tea lounge and the Curator Mr Gayan for their service!
from
Submitted on 22-09-2016
Visited this hotel in mid august. very busy hotel with lots of business clients. nothing special in terms of service, its just another ordinary business hotel with a grand ambiance. breakfast was also overcrowded
from
Submitted on 24-09-2016
I normaly come coffee stop but when I came on last 17th , Coffee stop was overcrowded, then I ordered at Coffee stop and went to the Tea lounge to find a seat, and they gave me warm welcome and offered me a place. Then I observe there was an amazing cordination between Tea lounge and Coffee stop staff. Tea lounge captain Gayan came and talked to me personaly and followed up with my order. l cant express their excellent service in word. So I was really delighted at Tea lounge staff eventhou... Read more
from Cyprus
Submitted on 24-09-2016
This is really a Grand hotel. Very impressive entrance and lobby. Many restaurants and bars, excellent food very impressive garden and pool. Rooms a bit small for a 5 star hotel, but generally speaking a very nice hotel with so much to offer.
from Singapore, Singapore
Submitted on 24-09-2016
Stayed at Cinnamon Grand for 2 weeks in September for work. This hotel is huge and sits on a large compound with at least 14 restaurants/cafes within it. That was the reason for me choosing this hotel being my first trip to Colombo. There's also a tiny mall annexed. Check in was without fuss but the service just wasn't great. The rooms are pretty average but better than most of the hotels in Delhi and Mumbai that I've stayed in. At least it's clean and well made up each day. I used the gym fre... Read more
from
Submitted on 24-09-2016
Good food authentic Italian and very nice service Mirshad. Ambience also nice. I will definitely come again and recommend to my friends. I had minestrone soup and sword fish. Very healthy and good. Bravo !!!
from India
Submitted on 25-09-2016
Really wonderful hotel. The swimming pool, restaurants and lobby were all great. Enjoyed the lovely live music in the lobby. Appreciate that the rooms were cleaned many times in the day as the kids would leave the room messy. We were served a welcome drink while waiting for check-in. Comfortable beds, spacious wardrobes and all amenities expected from a 5-star hotel are provided. We enjoyed every bit of our stay. Will be visiting again soon.
from London, United Kingdom
Submitted on 27-09-2016
Had dinner on different occasions at all three restaurants and they were all very good. Took a Lebanese friend to the Chutney restaurant and he was very happy with the food, the waiter was very helpful and made some excellent suggestions. Tao Restaurant is wonderful, the food was really good and prices are very fair. The Manager is charming and very friendly. Will definitely be visiting this restaurant before I leave the country. Went with old friends to Noodle Restaurant the food is better... Read more
from
Submitted on 28-09-2016
Curator Imran was fantastic! Excellence service by him. It has been almost 2 weeks at a stretch we end up at Cheers. The best place for a drink. Hats off to Imran! Good music. Good ambience. Best cocktails in town. #cheers
from
Submitted on 28-09-2016
Amazing buffet at CourTyard, we have been many hotels, but there no words to say about DraGon brunch also the service. its unbelievable curator ZaHra.she outstanding, she is flooring on the floor the way she managed the place superb and also ThaRanga always smile and friendly.keep it up ur good job.we will be back very soon.thanks guys??????
from Colombo, Sri Lanka
Submitted on 28-09-2016
easily accessible for business dinners & business breakfasts. pastries available in the lounge are yummy, when u need to have a short meeting with a visitor from abroad. the lounge music is good too. lounge is really for lounging & looking around.
from
Submitted on 29-09-2016
Thank you so much for taking such a wonderful care of our family during our dinner visit to the taprobane. Hostess nisansla and gihan were so very accommodating.informed about our special needs,and food was delicious. My son & Daughter had a wonderful time. I get a recipe through nisansala & Chef . to try making pittu at my home. Once a gain thank you soo much for every thing.we had a great dinner and taprobane staff helped to make it that way. we will see you again...
from
Submitted on 30-09-2016
Cheers is the best place in town for a chilled session. The best cocktails ever. Curator Imran is the best. Best service by him. He doesn't fail to keep us happy and entertained. Good stuff! Cheers!!!
from
Submitted on 30-09-2016
Fantastic place. Fine location for a perfect hangout. Curator Imran is always there to assist us and serves the best for us. Worth a try. Hat off to Imran for his immense service. Just love the atmosphere. Cheers!!!
from
Submitted on 02-10-2016
I booked a large double as a treat and was very impressed with everything the hotel had to offer, it was clean spacious and very comfortable. Even though I overlooked the road there was no noise. I only wish I had longer I didn't realise I would be leaving so early in the morning for my excursion so never got to use the hotel facilities. I never even got to explore the surrounding area so would recommend a couple of nights here instead of one
from Vashi, Maharashtra, India
Submitted on 02-10-2016
I stay here for 3 days and its right in the center of Colombo city on the sea front. The pool facing rooms are awesome. Its a know fact that its the best hotel in srilanka and everyone knows it so it is easy to travel and go around.
from London, United Kingdom
Submitted on 03-10-2016
He recommended a dish for us srilankan sea food platter it was yummy. And I'm look forward to have it again. I have already told my friends and family to book in to this hotel at least for meal and service given by Amila was unforgettable. Young man has a good future. Shamila from London
from Pantai Cenang, Malaysia
Submitted on 03-10-2016
We visit the cinnamon grand coffee stop last week.we really enjoyed the place with nice music.the staff are well trained and very attentive. Special mention of Shankar Who is very attractive and friendly person. Many thanks Shankar for your hospitality. Keep up a great work. We highly recommend this place to enjoy with your family. Hope to see you on my next visit. Cheers
from Colombo, Sri Lanka
Submitted on 04-10-2016
The most decent and luxurious hotels in Sri lanka. Their ambience is perfect. They have very much of a highly attentive staff. Nothing but amazing. Everyone who visits sri lanka must book here for their stay in sri lanka long or short.
from
Submitted on 06-10-2016
We went for a cocktail evening at the breeze bar and we had ourselves well taken care of by the staff there.. the service is excellent and there are many options in the menu to suit everybody.. plus they serve shisha which is great for an outdoor lounge and bar.. I would like to highlight the extroadinary service exyended to us by the breeze bar staff Priyadarshana, Fahad and the manager Merille.. Highly recommed this place..
from Karachi, Pakistan
Submitted on 06-10-2016
We have been upgraded by the manager. The room was sea view and corner room. Room service was good and fast. Waiters were very courtious. There is a very good but small mall next to hotel. Getting tuk tuk is also very easy there and we're cheap.
from
Submitted on 06-10-2016
Cheers pub serves the best. Never lets down the customer's enjoyment. Curator Imran is the best here! He knows exactly what we need. Best service by him! He looks after us so well we always tend to end up here! Cheers to Curator Imran
from Singapore, Singapore
Submitted on 06-10-2016
What more can I say - the title says it all! Short of a massage chair in the room which would be pointless anyway, it is home. Everything and everyone, works, for the guest. Add Apple TV, and this place crosses the finish line. For me, this is usually my first and last stop in and out of my motherland, by choice. Highly recommended.
from
Submitted on 08-10-2016
A great hotel with amazing restaurants, especially Chutneys (if your a fan of Indian food). They have some of the best indian food in the country. Tip: If you to Chutneys; request for Curator Sugeertharan (he gave my family and I with great service and was able to give use good advice about certain items on their menu)
from colombo
Submitted on 08-10-2016
I visited chutneys Restaurant it was fully busy and I came without resevartion.Then the lady said that said fully booked.After that a John came and speak to me to wait in the Lobby.And mean time he came and gave the menu and took our food order.After some minutes we gota table and the food also ready.I have never seen this kind of services before in any Five Star Restaurant in a city.John you a excellent. said that said fully booked.After that a John came and speak to me to and asked me to wait... Read more
from Guwahati, India
Submitted on 09-10-2016
The hotel is supposed to be a premium property in the city. The rooms arent too lavish from the 5 star property standards. The best part of the hote are the restaurants. They have over 10 of them seving different food and settings as well. Remember to pre book the restaurant. The breakfast spread was very big as well and till 11 so that was good. They have a mall attached to the hotel where you could shop little bit and a superstore in the basement which was an added advantage.
from Beirut, Lebanon
Submitted on 09-10-2016
was there for a short business trip. the place is amazing with multiple options for food and drinks. rooms are so clean - people are friendly (like anywhere in Sri Lanka) - and the value for money is extremely good. would definitely stay there next time.
from
Submitted on 12-10-2016
I rate this hotel as terrible of course. Even though it is very large and they say its a five star hotel, they stole from my room 300$ from my bag. I think it is the cleaning man, he entered the room kept the door open but didnt clean anything. Then i came to lebanon to notice that 300$ are stolen from my wallet. The hotel doesnt seem that they want to communicate with me to look at the cameras and see who did this bad act. After all this is a bad reputation for them.
from Colombo, Sri Lanka
Submitted on 12-10-2016
This is the most favourite hotel of our family.We love the ambience there. There lobby is a lovely place to sit and just see he world passing by.food is superb and very reasonably priced. There high tea buffet has a very good selection and worth he price
from Dubai, United Arab Emirates
Submitted on 13-10-2016
Great hotel with regards to location, dining option and internal decor! Great breakfast with numerous options and views. Also the dinner and bar options around pool are amazing!! Must visit and stay hotel in Colombo!
from Australia
Submitted on 13-10-2016
Entertained family and friends to High Tea at the Cinnamon Grand. I thaught it would be a good idea to entertain. The most disappointing experience, we had 12 persons. The food was disappointing there was only two types of savoury, sandwich and the rest was sweets, the spead was poor for the price per person, waste of time and no value for money.
from
Submitted on 13-10-2016
We visited the taprobane restaurent to have dinner with our friends.. the place is soo good. The food was just awesome.. the staff was very helpful.. hostess named dilki helped us a lot.. arranged us a nice place to sit and she was very helful till the end.. we will visit once again...
from
Submitted on 13-10-2016
Great place to chill with friends after a long day, Superb location by the pool, Tasty food, Great range of sheesha flavours (choose kiwi and mango combination), Hats off to Priyadarshana & Fahad for the great service.
from
Submitted on 14-10-2016
Very well great service to us want to say specially fahad and priyadharshana they doing god job. what we need on time Exellent service to us thanks again this buddys and I will enjoy this place every day. Awesome place to relax and have a food also very testy to eat. I have recommended this place to everyone enjoy here.
from
Submitted on 14-10-2016
I have spend great time at shisha bar it's awesome excellent service ever thanks Mr. Priyadarshana Mr. Fahad Mr. Suranga they are very friendly even the food also specialy shawarma I have recommend this place thanks again guys ...
from South Melbourne, Australia
Submitted on 17-10-2016
I booked through booking.com a room at US$295 per night for 5 nights at this hotel and when I got there I was given a small room on the crew level, first level. They refused to move me to another room so I had to contact a friend, who knew the manager and I was moved to a better room on the sixth floor. I booked Kingsbury hotel in Colombo for US$133 + taxes including breakfast for two and was given a great room on the executive floor. Beautiful hotel. Had to move as I went to Kandy and we w... Read more
from Twickenham, United Kingdom
Submitted on 18-10-2016
Stayed 3 nights here on business. The rooms are of a good size and are very clean and modern. The shower had amazing water pressure. The biggest plus for the hotel is its facilities. The fitness centre is as good as most gyms / health clubs, there are 2 pools with the ground floor one being particularly nice and there is a great business suite on the top floor of the hotel. Will be staying here on my next visit to Colombo.
from
Submitted on 18-10-2016
Having been an avid fan of the Cinnamon Grand, my family and I booked to stay here after five years. From the moment we arrived, things have gone from bad to worse. In short, the customer care is awful and the facilities/ services seem to have decreased in standard. We attempted to check in at the concierge where we were faced with confused staff who couldn't locate our booking (we made this via booking.com in London). With no attempt to explain what was taking so long we were faced with the Lob... Read more
from Sydney, Australia
Submitted on 19-10-2016
I visited Colombo & the service at Tabrodabe at Cinnamon Grand Colombo was excellent. Both Dhauaujalee & Munisami Uderan looked after us very well. They went out of their way in every aspect - I got Kottu on the house for lunch. We also got a special breakfast - pittu & coconut rotti specially made for us. We were well looked after by both of them & I will definitely be coming back here.
from
Submitted on 20-10-2016
Good food but service level is only average. Ordered a coffee, paid but they forgot to serve. Asked double fried eggs but it's still sunny side up. Need to bring coffee cup to server to ask for coffee.
from singapore
Submitted on 22-10-2016
Simply still a under-rated special place in the world.. Hope the new developments of new Building will not change the Charm of its people & skyline ?????? Amaya Hills ,Kandy & Victoria Golf is a taste of beauty of what Sri Lanka has to show... ?????????
from Geneva, Switzerland
Submitted on 22-10-2016
I'm writing this review for an amazing driver that we worked with. If you're planning to travel outside of Colombo, request Thilina by name at the travel counter. His English is stellar, he is on time every time (read: he will actually be half an hour early), he knows how to navigate the roads and takes shortcuts when possible, he plans ahead and troubleshoots, he suggests great dining options for out-of-towners, and he has a sense of humor on top of all this! If you're in town for work, you won... Read more
from Brisbane, Australia
Submitted on 24-10-2016
We spent 3 nights at this hotel exploring Colombo and it had a fantastic stay. Rooms modern and clean with enough room for myself and 2 brothers. Lots of restaurants and places to relax around the hotel (resort!). Pool relaxing and I would have to say this is probably the best buffet breakfast I have every had! Location wise it is quite cental however however not much within the immediate walking distance. Hotel is attached to a small shopping centre also which has everything you need. Mon... Read more
from Coatbridge, United Kingdom
Submitted on 24-10-2016
This hotel is ideally situated for the hustle and bustle of Colombo. Large and spacious, with excellent amenities. We were staying over a weekend to attend a wedding so were not able to enjoy all the restaurants, but those that we did use were excellent. The service throughout the hotel was of a very high standard.
from
Submitted on 24-10-2016
I visit this place routinely as most of my official conferences are held here. Wide variety of food and restaurants. All most all restaurants are equally good. Staff is professional. Not aware about rooms.
from
Submitted on 25-10-2016
As come to have a coffee with my friends to the coffe stop.one of your service staff named fahad approached us in a polite way way with smaile face and request us to try there shisha.so as per request.we had try considering his aproach. As we tried his shisha. It was realy awesome to smoke with the flavour which was added comparing to other shish spots. Appreciate the service of these kinds of staffs you have and we wish Fahad all the best for his future endevours. Thank you.
from Doha, Qatar
Submitted on 26-10-2016
The team were very courteous and professional as we had attended a friend's wedding at this hotel. Also, their dessert selection in the lobby is great - especially the cheesecake made in house by the pastry. A cool place to hang out with friends or family
from
Submitted on 26-10-2016
Recently spent 5 days at Cinnamon Grande, Colombo while attending a meeting at the hotel. Wonderful service, great facilities with a very good breakfast. Really enjoyed the experience with one EXCEPTION... On entering my room, a scent hit my sensitive nose which immediately caused my nose to get stuffy. The scent was coming from the carpet - possibly smoke infused from previous smoking, as it was now non-smoking. It happened every time that I entered the room, I needed a lot of nasal sprays to ... Read more
from London, United Kingdom
Submitted on 26-10-2016
Landed in Colombo and chose this to stay for first 2 days as part of a 7 day holiday to Sri Lanka. Located on Galle road very central. Short walk to the beach. Hotel is spread out with large reception area and bar located around the lobby. The hotel room are not very large/ average size rooms. What does impress me is the choice of restaurants. Over 14 of these and food quality and prices are absolutely great. From Chinese to the traditional sri lankan cuisine. A heaven for food lovers and you c... Read more
from
Submitted on 27-10-2016
We are regular customers of Noodles restaurant and we have always been satisfied with service, food and ambience! Brilliant! Big thank you to Sampath and Mangala for being very assertive and helpful! Best restaurant in town!
from
Submitted on 29-10-2016
Cinnamon grand offers one of the best variety of places to eat and with diffrent cuisines throughout the hotel. Even the rooms that are offered are to a great standard as this room is 5 star, also they have the small cafe that has everything necessary for a good enjoyable afternoon.
from Negombo, Sri Lanka
Submitted on 30-10-2016
For an inexpensive lunch, go to Deliverance at Odell. For Rs 3000 we had a Caesar salad, 2 large sandwiches with good filling an 2 ice coffee much better and tastier than any 5 star hotel. They are open from 11 am onwards. Worthwhile the visit.
from
Submitted on 30-10-2016
The staff at TAO restaurant were very accommodating. On Thursday is their Epicurean menu but I was not in the mood for that and they were nice enough to give me the ordinary menu to find a dish (subject to availability of course) of my liking which they did not have to do. I very much appreciate that.
from Melbourne, Australia
Submitted on 31-10-2016
Returning to the Cinnamon Grand is always a pleasurable experience, but on this visit we were joined by a couple of our friends from South Africa, who were first time visitors to Sri Lanka. We encountered the same friendliness and caring nature of staff we had met on previous visits. Greeted by Prasad who still maintains his cheerful demeanour on entry, breakfasts at the Courtyard Restaurant headed by the diligent Preethi and her attentive staff, Surean and Chathurya to name a few. Anne Kraus... Read more
from u a e
Submitted on 31-10-2016
5* luxury. Great service . Awesome food and service at all the restaurants. Our local guide Manju was very knowledgeable. ..about history of Colombo and panoramic places nearby. Check in and check out were smooth . Loved the in house spa.
from London, United Kingdom
Submitted on 02-11-2016
We were comfortable - yes! Service was good - friendly staff made our stay better than expected. The rooms are basic but they have all the required amenities. Location is the best aspect of the hotel - very close to all the shops and restaurants. There is a shopping mall which is 5 minutes down the road, that has many random shops. Only negative at Red is that the Hotel features the world's slowest elevators! Try the roof top bar - great place for a beer with a nice breeze.
from Melbourne, Australia
Submitted on 03-11-2016
Attentive staff, nice location, great restaurants, excellent buffet and some beautiful people getting married. Rooms need updating as they are looking tired. Pool and surrounds are an oasis when you return to the hotel.
from Wick, United Kingdom
Submitted on 03-11-2016
I was in CMB for wedding for first time. Cinnamon Grand was an excellent choice for first time Western visitor with good balance of international standard with local flavour. Excellent restaurants. Rooms could possibly do with freshening up but overall very good.
from Paris, France
Submitted on 04-11-2016
The breakfast here is great and even more the services is great. The staff really take care of you giving a positive start for my day. I stay in this hotel often for business visits. Thanks to Preethi, Saira, Suren, Kalpa and others
from Sydney
Submitted on 05-11-2016
This is my 7th visit to cinnamon grand. Fantastic staff , very polite and professional. There is no mechanism to find that I am a repeat customer. The old shoe shine chap and Courtyard breakfast chief recognised us. Still they have not installed bidet spray although their major clients are Asians, Chinese etc are back washers and not wipers ( all the staff too) I booked triple, mattress on third bed is like rock, anyway polite staff padded it on request. All supplies caters for two (unless w... Read more
from Chester, United Kingdom
Submitted on 06-11-2016
Hotel very impressive on arrival, however, staff less so. Room clean and typical of a high-end business class hotel. We were in a party of 8 and met for pre-dinner drinks in the bar where the string quartet provided a lovely ambience to the area. We had a table booked at The Taprobane Restaurant. There was no reservation recorded for us when we arrived, the floor under our seat had mushrooms and rice on it from previous customers. The chefs and waiters seemed to work hard but seemed to be lacki... Read more
from New Delhi, India
Submitted on 06-11-2016
The outside look is excellent. It is an expensive hotel and okay for one night stay for business. The location is convenient and there is a mall in the same property for basic shopping and to eat. I found the room very crammed and reception not so receptive. For example I found, a few times, phones are not picked up- possibly because of peak hours. The place could be overwhelmingly confusing to move around. For example I found it very difficult to locate the gym and needed someone to escort me t... Read more
from Islamabad, Pakistan
Submitted on 07-11-2016
Rather largish Hotel with a number of restaurants. Try getting a room on upper floors for a better view. Surprisingly Hotel doesn't have beach facing rooms though it's just around 100 meters from it. The location is excellent and ambience is lively.
from
Submitted on 08-11-2016
had a great time at the chutney restaurant we were attended by very friendly and energetic curator Mr Sugeertharan and the food was very deliciously pepared by cheff Kanesh which was exactly the way we liked....
from Petaling Jaya, Malaysia
Submitted on 09-11-2016
A reasonable hotel, well situated in Colombo. There is a mall right next to it, and Spa Ceylon a couple of metres down. Loved the buffet breakfast - it's spread and quality. The staff were very attentive and helpful - brought us some dishes we had enquired about usually available only for lunch and not at breakfast. The dining venue was pleasant too, and the ambience of the hotel (near the pool and bar) an oasis of peace. A very stay.
from Colombo, Sri Lanka
Submitted on 09-11-2016
I am a regular visitor to this hotel with my family and have dined in all their restaurants. My favourite is the Lagoon and secondly the Chutneys. Lagoon is their seafood restaurant and oh! what delicious mouth watering dishes they serve. If you are a seafood lover, Lagoon is the best. I love their thai red fish curry. Their mocktails are so blissful. I love the Green Lady and the strawberry frizz, I am not sure of the actual names pls. When it comes to Chutneys, they have a variety of mout... Read more
from
Submitted on 10-11-2016
We only stayed one night as it was the first stop on our tour. A beautiful hotel with 13 restaurants and great facilities. As it was raining heavily, we didn't use the lovely pool but it looked great. Check in was quick and friendly and all staff were very helpful. As the hotel is so big, a map in the hotel directory in the room would help with orientation. The breakfast buffet was epic, so much choice and all perfectly prepared, one of the best I've had and I've travelled extensively. The room ... Read more
from Cleveland, Ohio
Submitted on 13-11-2016
Hotel was completely full when we visited plus several Weddings and receptions Lobby was crowded Is spite of the above staff was attentive Many of staff introduced themselves and welcomed us to their country Food was good in buffet Room was nice although a bit small In spite if being fully booked we got late check out
from
Submitted on 15-11-2016
An idle hour or two before my appointment for a hair cut, with a hot steamy mug of coffee and a delicious vegetable Chinese roll- a proper spicy Sri Lankan one- the kind I have been craving for- not the creamy here nor there kind- and a few pages of my favourite novel, enjoying the warmth of the sun light all around and basking in that warm feeling in air conditioned comfort, without having to feel the scorching heat. What a nice way to spend the morning. Should do this again soon... Wait! I mus... Read more
from Cairns, Australia
Submitted on 15-11-2016
Stayed here for 4 nights and then another night on our return, We enjoyed the stay. The buffet breakfast was good. The quality of their seafood restaurant was great - fresh crab so sweet and probably the est Singapore Chilie Crab I have eaten for many years. There were a couple of glitches - rooms are variable - service on one occassion a bit slow - but was promptly rectified when I alerted the manager.
from Chester, United Kingdom
Submitted on 16-11-2016
Previous reviews mention size of hotel. It is large yet attentive staff make you welcome. Great selection of restaurants within the complex including snack bars if you want light refreshments. Handy mall close to if you want toiletries/ tonic etc. Good place to rest up if you have flown in from U.K. and feel jet lagged.
from Reading, United Kingdom
Submitted on 16-11-2016
The Cinnamon Grand hotel in Colombo is certainly grand -- large with a cavernous atrium area off the lobby and numerous restaurants and bars. Having taken a hotel car from the airport we were greeted kerbside on arrival and whisked to our rooms bypassing check-in for a personal in-room completion of the forms. Staying on the 9th floor gives access to the business lounge which has complimentary breakfast, drinks and light snacks. The bedrooms are well appointed and spacious, plenty of plug socket... Read more
from
Submitted on 17-11-2016
I come to Sri Lanka every three months and normally stay here for work. I will never stay again. Room 466 is right at the end so every night the drums from the restaurant blast into you room. You can hear every thing from the ajoinging room no matter what time of the night. I have asked them every night to stop the drumbs because they are are supposed to stop at 9pm but they never do. If you do stay here never stay on the old side. It smells, it's load and crisp. Stay out of this side... Read more
from
Submitted on 18-11-2016
The reception is very bad, we booked a room for three people and they gave us a double room with an extra bed , room very small! The processing room took more than 20 minutes and did not communicate bags for us until after we went personally to the reception! This is not 5star hotel !
from Dubai, United Arab Emirates
Submitted on 19-11-2016
Had an excellent stay and the staff made sure we are comfortable and made our stay memorable. it was amazing to see there Sri Lankan cuisine restaurant has an ethnic village settings which was a real delight. There Sea food restaurant fresh catch and chef was more than willing to accommodate our taste buds
from
Submitted on 21-11-2016
Thank you so much for the dinner.we just came for dinner.that is our honeymoon dinner.so nisansala make that memorable.she took our picture and she create a card for us.that we're really cute..thank you for who was served us..
from Nagpur
Submitted on 21-11-2016
Good hotel, nice cooperative staff with good service. Food is good too. Location is excellent. Room sizes are good. Bit expensive though. Would recommend to visitors. Nice restaurants. The village theme is really nice with live music.
from
Submitted on 24-11-2016
A very good place to have tasty foods, your food variety was excellent, beautiful atmosphere.. lovely Stuff ?friendly service. We had an ??Echo pizza?? it was fantastic. Thank you very much malinda , mirshad and others for your outstanding service. Highly appreciated and hope to see u all soon ...........
from Toronto, Canada
Submitted on 25-11-2016
The staff are very friendly and knowledgeable. Special mention to Madura & his staff for making our visit a memorable one. Cheers friends! Dinner @ Nuga Gama restaurant is amazing. My kids enjoyed tasty & spicy food there.
from Singapore, Singapore
Submitted on 26-11-2016
Great place to stay in Colombo for both business trips. Staff are always friendly and willing to help (Sam from Concierge was very helpful on my last trip). Rooms are quiet and clean. Plenty of restaurants of various fare to choose from? all are good quality. Overall I would recommend this hotel and will return again.
from Colombo, Sri Lanka
Submitted on 26-11-2016
Without a doubt the best dining experience i have had in Cinnamon grand Colombo. a terrific blend of great food and utterly charming service. Ishanka (The Hostess at Tea lounge) she warmly welcomed us and she attentive, charismatic and with above all. I don't write TripAdvisor often, in fact I don't write in it at all, so let that be a testament to how much I enjoyed and appreciated Tea lounge at cinnamon Grand Colombo and the Ishanka's service with great Hospitality.
from Melbourne, Australia
Submitted on 26-11-2016
It is a big hotel as the name indicates, with a very big reception area.The hotel has about 14 places to eat. The hotel offers good breakfast, I went for the Sri Lankan breakfast, it was spicy at first but I later got used to it. The members of staff are very quick and attentive. I find them helpful. The pool is worth trying, it is a nice pool only that it doesn't have swim up pool bar.
from Scotland, United Kingdom
Submitted on 29-11-2016
My third time here. Its a good hotel and access to the executive lounge is worth it if you have the cash. The rooms are large, clean and well appointed. Staff very attentive. For the second time I had problems with the final bill - the backroom functions of the hotel seem to struggle with managing overseas booking and prepayments. This is shame as it spoils the good impression gained at the point of departure.
from New Delhi, India
Submitted on 30-11-2016
I stayed at this place for about 5 nights spread over 2 visits (official) during October 2016. Overall I found the place to be good. 1. The spread of food in the coffee shop is great 2. The pool looks amazing, though it was not very well maintained 3. The pool bar is again great. Served some great cocktails 4. Went to other bar as well. Excellent drinks and service 5. Rooms are well appointed and have all amenities 6. They have Audi for pickup and drop (paid) 7. A mall next door 8. Quick chec... Read more
from Dubai, United Arab Emirates
Submitted on 30-11-2016
My first visit in Cinnamon grand with my husband.We started our vacation in cinnamon grand. Warmly professional welcomed by Hostess (Ishanka) and would like to appreciate her professional service with friendly manner. My husband was enjoyed the irish coffee, he is from Ireland and he said first time he saw that making liquor coffee at the guest table. Thanks goes to Ms Ishanka for her performance. Elegant ambient, beautiful furnished rooms, excellent service,live music play in lounge, fantastic ... Read more
from
Submitted on 30-11-2016
I love this hotel.... It has untold amazing restaurants... the service is perfect if you like a busy lobby ...with a piano bar... great snacks 24 hours a day this is the place to go....central to Colombo and has everything going for it a lovely pool and outside bar . . the list goes on and on
from ahmedabad,Gujarat
Submitted on 01-12-2016
My first visit to cinnamon and its been a great experience. Excellent stay, simple clean and good rooms , good service and Good food. The staff was v v cooperative and has gone out of their way to help me &make the the stay comfortable & memorable . walking distance to the beach, and not v far form the main markets, YOu can go by tuk tuk or go to the shopping mall connected to the hotel. Great & happy experience !!
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