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Barceló Santiago

Tenerife Sur, Canary Islands, Spain (TFS)

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Based on 3782 reviews
Room & Rates
Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

2 twin beds
258-sq-foot (24-sq-meter) room, balcony with beach views

Entertainment - Free WiFi, 32-inch flat-screen TV with satellite channels
Food & Drink - Minibar
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Double Room, Sea View

Double Room, Sea View

2 twin beds
258-sq-foot (24-sq-meter) room, balcony with beach views

Entertainment - Free WiFi, 32-inch flat-screen TV with satellite channels
Food & Drink - Minibar
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

2 twin beds
258-sq-foot (24-sq-meter) room, balcony with city views

Entertainment - Free WiFi, 32-inch flat-screen TV with satellite channels
Food & Drink - Minibar
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

2 twin beds
258-sq-foot (24-sq-meter) room, balcony with city views

Entertainment - Free WiFi, 32-inch flat-screen TV with satellite channels
Food & Drink - Minibar
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Barceló Santiago
Calle La Hondura, 8 Puerto de Santiago, Santiago del Teide, Spain 38683

Rooms
Make yourself at home in one of the 406 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional features include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.

Dining
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at one of the hotel's 2 restaurants. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges. A complimentary full breakfast is served daily.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

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Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: EUR 10 per day
  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Beauty Shop/Salon
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Free Breakfast
  • Game Room
  • Gift Shop on Property
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Spa Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 3782 reviews
from Birmingham, United Kingdom
Submitted on 28-05-2016
My Husband and I had the pleasure of staying in this hotel last week, we upgraded to a Junior Suite (Rm 822) and it was definitely worth the extra money in my opinion, it is located on the Los Gigantes cliffs side of the hotel, facing the sea and has sunshine from sunrise to sunset on the wrap around balcony, own sun beds and the most stunning views of the cliffs! The staff are all unbelievably helpful and pleasant, always polite and professional, the food is buffet style and even as a veggie I... Read more
from hertfordshire
Submitted on 29-05-2016
this was our 12th visit. usually go in january but had to postpone to april due to surgery. as expected hotel was busier and more children as we hit the end of easter holidays. however we had a great time. as long term returning customers we appreciated the welcome touches etc. already booked fro january next year. some slight changes - not all for the best - and certainly there was a lack of chefs preparing food at the grills in the evenings and there was always a queue for the grilled meat and... Read more
from Llanelli, United Kingdom
Submitted on 29-05-2016
I'm at the end of my holiday at barcelo Santiago and I can say me and my daughters have had a amazing time. The staff are fab and they do fantastic day time activities from French bowls to shuffle board to Aqua Zumba and many more. Evening entertainment is also fab. Food is lovely as well. Also go to loro parque up north as its a great day out. U don't have a beach or many shops by but as we found out u have so much on site to do u don't want to leave. I will definitely be coming back ð???ð??».
from Portsmouth, United Kingdom
Submitted on 29-05-2016
A clean and tidy efficient hotel in a superb location . Hard working and friendly staff doing all possible.to make sure that you can have a relaxing or if you want a busy holiday.Entertainment if you want it but easy enough to to escape from if not interested.Not found the perfect hotel yet but if something is not to your liking talk to the staff i am sure they will do all possible to put it right. Good choice of food and quality was good. Restaurant was very busy so you wont get that extra spec... Read more
from northampton
Submitted on 29-05-2016
We have been frequent visitors to Barcel Santiago for over 25yrs and our most recent visit was of the highest standard ever. The quality of the food has improved greatly and the atmosphere was so relaxing we can't wait to return.
from Birmingham, United Kingdom
Submitted on 07-06-2016
Upon arrival we were placed in 2nd floor (x4 rooms) which were very nice but being on the ground floor the views were not the best and you had people walking past. Also cock croaches in one of the rooms! We requested a change of rooms to be higher. Was told to come back the next day and we could be moved. Had to wait a further day and was only moved up one flight. Better than nothing. Two days into the holiday we could now unpack. The variety of food was excellent and the bar snacks were ... Read more
from Skegness
Submitted on 07-06-2016
We have recently spent a marvellous week at the Barcelo Santiago. The location presents beautiful views of the ocean and nearby coastline. The staff were very attentive and gave a first class service in all departments often making that extra effort to say smile and say hello. The hotel was very clean and the food was excellent. We forgot to collect a dvd from reception which they posted on to us free of charge. We definitely want to return.
from Sandved, Denmark
Submitted on 07-06-2016
Fantastisk holliday, great service, serviceminded staff. Restaurant, poolarea and Room was super, perfect cleaning, fantastic view and location. Highly recommend the hotel - great for family, friends and Young ones. Absolutly nothing to complain about.
from London, United Kingdom
Submitted on 07-06-2016
Overall me and my partner really enjoyed our stay; will book this hotel again. You need to have more staff like Nancy who was pleasant from the beginning to the end. All other staff were very professional and friendly however Nancy made a great first impression. Entertainment was very good but after it finished it would have been nice for the music to continue. Also the bar to run past 11pm.
from Northamptonshire, United Kingdom
Submitted on 08-06-2016
Me and my friend stayed at the Barcelo Santiago Hotel for two weeks and had the most fabulous time! The hotel was immaculate and the staff were attentive and friendly - always going to the extra effort. There are 3 pools, a pool bar with excellent food, lovely cocktails and wonderful waiters, and the most incredible views of the ocean and mountains surrounding the hotel. The food from the hotel itself was brilliant, had lots of variety and there was something for everyone! Every evening there is... Read more
from norwich
Submitted on 29-06-2016
Don't bother with the pool,sauna in the spa. Not worth the money. Stayed in a superior room with hot tub. Bed was very comfy. Not much storage space. Deco and furnishings are pretty poor, the bathroom not much better. Love the hotel, location ,outdoor eating, and views. But the rooms are very poor, not 4 star standard. It's about time they were updated. Will we go again. Would love to, but not before thdy have improved the rooms
from Liverpool, United Kingdom
Submitted on 29-06-2016
Excellent location food wonderful staff outstanding a truly memorable holiday and I would recommend this hotel to families and couples there us plenty to do in the surrounding areas uf you want to leave hotel
from Liverpool, United Kingdom
Submitted on 30-06-2016
Just arrived back in UK from a one week stay at this hotel and to be honest I was hugely disappointed! The hotel has some lovely outdoor areas and our room had a fabulous sea view- but that's where the good points end. The rooms on floors 1-5 desperately need upgrading and haven't been since 1999 and lots of guests on the third floor had problems. We arrived Tuesday and were greeted by a strong smell of bleach in the bathroom, ants in the sink, a broken fridge, air conditioning that only blew ou... Read more
from
Submitted on 01-07-2016
Booked this hotel after seeing it on the thomson website an thought £300 HB was a good deal. However upon arrival at our room 114 I can see why it was so cheap. The pool area, dining area, reception an bar is lovely, can't fault it. But the room was a massive let down, first 3 days we had ants running everywhere, mites in the wooden furniture so had to live out of our case for a week, cockroaches and some sort of insect covering our curtains which can only be described as centipedes. The wooden... Read more
from Ramsgate, United Kingdom
Submitted on 01-07-2016
This hotel was very good. We stayed for a week, returned a few days ago. It deserves it 4 star rating, the customer service was excellent from the cleaners all the way up to management. Huge choice of food. Rooms very clean, sea views good unless you are ground floor at the side of the hotel and then you have a fence around the perimeter, which i understand is for the security of the lower rooms. A few bars and restaurants around the hotel. Very hilly in the surrounding areas. Bus service good... Read more
from
Submitted on 01-07-2016
I stayed in this hotel with my boyfriend last year for a week and decided to return but this time for 2 weeks. What a difference a year makes! Last year the food was amazing! The food this year was extremely repetitive and bland, there was little variety. (Apart from breakfast which was amazing, although the pancakes were undercooked And raw in the middle). The rooms are in need of redecorating. The staff were quiet helpful Nancy on reception is lovely! Also love the hotel cat! Wanted to take hi... Read more
from Basildon, United Kingdom
Submitted on 02-07-2016
Such an amazing hotel with an incredible view. There is not a single fault about the hotel at all. My partner and I have just returned after 11 nights and cannot wait to go back again. Upon arrival we were greeted with a glass of Cava and food in the restaurant as we had arrived late and normally dinner would have been finished. They literally thought of everything. The hotel room was spacious with an incredible view, we were initially concerned as we were on floor 2 which meant our balcony ba... Read more
from
Submitted on 03-07-2016
Visited the Barcelo Santiago hotel for a week from the 26th June until the 3rd July. We were all inclusive and went with my girlfriend, her sister and her boyfriend. Two of us are 21 while another two are 18. The hotel itself is beautiful; the views from the rooms, the pool, the bars are great and the backdrop of the cliffs makes for some great pictures and is a great background when relaxing around the pool or to wake up to. The rooms are clean yet basic however this is fine; we didn't use the... Read more
from Basildon, United Kingdom
Submitted on 06-07-2016
We have had a complete rest and were well looked after. The Barcelo Santiago is a hotel to return to time after time. Fantastic location and views to remember forever. Food was soooo good - gained 5lb in one week ð??? But it was worth it!
from Northampton
Submitted on 06-07-2016
Stayed with my girlfriend and our friends, hand a fantastic time, we upgraded to half board because the food was so good at dinner! Would stay again!! Service and hotel was perfect! Great job staff, will recommend.
from Essex, United Kingdom
Submitted on 07-07-2016
From the moment we arrived we felt " looked after". Having had a delay to our flight due to the French air traffic control, we arrived at the hotel after dinner service had finished. However the hotel laid on a small buffet just for us dozen or so hungry holidaymakers. Very thoughtful. A nice touch. Would recommend this hotel. Well placed for all local amenities and a perfect cliff top location. Best views from a hotel bedroom that we have ever had. Recommended for a quieter holiday although the... Read more
from Bedfordshire, United Kingdom
Submitted on 07-07-2016
We stayed for 10 days the last week in June. After staying in many 4 star hotels across the globe I wouldn't rate the Barcelo as one of the best although it was by far not the worst. This is by no means a negative review, overall we had a great holiday.. The views from this hotel are exceptional especially around the pool, the staff are excellent and very friendly and helpful. Our main dissapointment is around the lack of sunbeds, the hotel was fully booked and there were nowhere near enough...i... Read more
from
Submitted on 07-07-2016
Lovely hotel. Stunning views all around. Nice quiet location which we like, few bars, restaurant and shops opposite. We came last year and loved the hotel so booked again, we requested the same room as loved the views which we got but 4 doors down. Arrived to a bottle of champagne in our room on second arrival also. Lovely clean rooms. Staff all very friendly and helpful. We have came here half board both times meaning we have breakfast and then can choose either lunch or dinner at the hotel. We... Read more
from Pembroke, United Kingdom
Submitted on 09-07-2016
We travelled to this hotel as a young couple all inclusive for 2 weeks 24/06 - 08/07. We previously payed more to upgrade in to a superior room (725) which had the most stunning view looking over the cliffs of Los Gigantes. We had an amazing time and wanted to give a true reflection for people wanting to stay here. ROOM The rooms were very clean and modern with the most comfortable beds & pillows, the best and most comfortable yet. They were cleaned daily with changed towels, toiletties etc. Si... Read more
from Leigh, United Kingdom
Submitted on 10-07-2016
This was our first visit to this hotel after being recommended through the travel agent we booked through thomson. It was our 3rd anniversary and upon arrival to our room we were greeted by towels in the shape of swans and a chocolate rose. The room we were given had an amazing view of the sea room 521 we were in. The hotel staff were all amazing professionals throughout our stay. They always had a smile and all looked like they enjoyed their job. I can see why this hotel is so popular and the f... Read more
from Wales, United Kingdom
Submitted on 11-07-2016
Recently visited hotel for a week as a couple. Our first night I was extremely disappointed with the food in the restaurant. We were All Inclusive and I expected a better range of options considering we paid a lot more extra. The restaurant mostly catered for British needs and served things like chips, chicken nuggets, roast beef and gravy which is disappointing when you go on holiday. The pool is fantastic and the views are AMAZING. Situated in a beautiful place. Pool bar is lovely also. Room ... Read more
from Greater Manchester, United Kingdom
Submitted on 11-07-2016
Food excellent. very comfy beds but rooms could do with being upgraded but are kept very clean. All swimming pools excellent. The range of food was extensive in that it catered for all tastes. We had a great holiday as we were there with teenage grandchildren. Santiago town is steep so not suitable for wheel chair folk.
from london
Submitted on 11-07-2016
Barcello Santigo is excellent hotel with very good location, sea view from every room, various, fresh, fantastic food. Hotel offers comfort, privacy, excellent servic3s. We like hotel feel comfortable there and plan to spend many more holidays in Barcello Santiago hotel.
from Hampshire, United Kingdom
Submitted on 13-07-2016
A lovely hotel that is very welcoming with stunning views and very comfortable clean rooms. The food was very good and varied. pool area again very clean, entertainment very poor and limited which is a shame because this was the only negative I have about our 11 day holiday. I would highly recomend this hotel but not for families.
from Bristol, United Kingdom
Submitted on 13-07-2016
overall the holiday was great but the room was poor for three people, could hardly move around and felt cramped. but the entertainment was great at times and the service. It was a great holiday but sleeping wasn't good.
from London, United Kingdom
Submitted on 13-07-2016
Be sure to be happy with your room,as sometimes they have to move you, I assume due to overbooking. The staff are very helpful in this regard The situation of the hotel is good as it is on the sea front, so you have lovely views and some spectacular sunsets. Overall the hotel is clean, and the staff very pleasant
from Nottingham, United Kingdom
Submitted on 15-07-2016
A great hotel with stunning views and staff who paid attention to detail and were very genuine when we needed help. Our family party of 7 had an age range from 18 yrs - 78 yrs and one of our group suffered from dementia so it was important to find the right hotel and location to accommodate all our needs. We travelled by local bus to Los Cristianos, and had 2 organised trips through Thompson Siam Park and Sound Of Musicals which we all enjoyed. Taxis were a fixed price and reliable. Food and en... Read more
from Birmingham
Submitted on 15-07-2016
excellent hotel,stunning views clean tidy good service especially the poolbar. We upgraded our room and had a very large balcony with excellent views Upgrade was 12euros per person per day For another 2euros you get premium service No beach there nearest10mins walk not very nice, we took a taxi to Playa de la Arena beach 4 euros(10mins) black sand, excellent life guards there
from
Submitted on 15-07-2016
We have just got home after a lovely 14nights at the Barcelo - from arrival being met with a glass of cava and then being shown our room with the most amazing sea views we have ever had in a hotel- the staff were extremely friendly and helpful and as for the entertainment team..they were a lovely funny excellent group of young people who made sure you were having fun when taking part in the activities. The good selection every night was excellent - the puddings especially!! Tony our Thomson rep ... Read more
from England
Submitted on 18-07-2016
All Inclusive was exceptionally good. We've stayed in many resorts and the Barcelo gave more than any other. We were very impressed and are looking to stay again within a different location. The Beds were so comfy!!!
from Asuncion, Paraguay
Submitted on 18-07-2016
Only problems with the checkin time and the Wifi range.. Rooms are very comfortable, nice reception and nice atention. View is amazing and the location is perfect, a bit Of things can be improved but it was a nice day
from Glasgow
Submitted on 18-07-2016
This is the second visit to this hotel and enjoyed it better first time around . Hotel was very busy and fighting for sun loungers is not my idea of fun . Spanish guest were treated far superior in my opinion what they requested they got . The rooms were clean but tiered and very hot air con was not ice cold . We did ask for a fan which we got and this was a god send . I honestly feel the manager and older gent with a polo shirt on was always pleasing what seemed like his family and this was no... Read more
from Skipton, United Kingdom
Submitted on 19-07-2016
Absolutely loved our stay at Barcelo Santiago just wish we had gone for longer than a week! Will definitely be going back. Everybody was so friendly and couldn't do enough for you. Food yummy, views to die for & very relaxing.
from Canterbury, United Kingdom
Submitted on 20-07-2016
I am brand loyal and have stayed with Barcelo 3 times; I recommend this hotel for its attentive staff, cleanliness and food quality. The seaviews are amazing, dolphins can be seen swimming in the sea and the coastline of La Gomera can also be seen from sea view rooms. The air conditioning is not perfect in the rooms, (hence my sleep quality rating) but this is typical for Tenerife and strictly only applies to the rooms; the common areas are fine and there is a breeze and plenty of shade opportun... Read more
from
Submitted on 20-07-2016
Nowhere is perfect, we had some small issues with the smell from the drain in our room, which was sorted, however it came back the next day. Yet the staff kept trying and it did get better, not sorted but better. It was my first time going to the hotel so I was quite shy and didnt get involved in any activities, until the animacion team started to encourage me. They were the funniest, sweetest people ever and I ended up joining in with almost everything each day. Each morning they would come ov... Read more
from Suffolk, United Kingdom
Submitted on 21-07-2016
An enjoyable holiday: Nice pools, amazing view and good hotel room and a fair variety of food. Would recommend. However, more suited for families and children. Overall a lovely stay with very minor hiccups.
from Leeds, United Kingdom
Submitted on 21-07-2016
When we first arrived at our hotel we were instantly impressed by the interior and the look of the hotel. However, the staff when we were checking in seemed more interested in other matters rather than having us checked in, there was no customer to staff connection that you usually get when you visit other hotels. When we got to our room we were very disappointed, It didn't seem to have been cleaned people, the wood doors and cupboards wouldn't close correctly, the seel on the shower was hanging... Read more
from Deal, United Kingdom
Submitted on 22-07-2016
The Setting was Stunning, even saw a Pod of Dolphins go by. The Staff were excellent and friendly. The food was incredible and the whole experience Blissful. A wonderful holiday for my whole family with ages ranging form 4 year to 67. Thank you Barcelo
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