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Barcelˇ Santiago

Tenerife Sur, Canary Islands, Spain (TFS)

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Based on 4109 reviews
Room & Rates
Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

2 twin beds
258-sq-foot (24-sq-meter) room, balcony with beach views

Entertainment - Free WiFi, 32-inch flat-screen TV with satellite channels
Food & Drink - Minibar
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Double Room, Sea View

Double Room, Sea View

2 twin beds
258-sq-foot (24-sq-meter) room, balcony with beach views

Entertainment - Free WiFi, 32-inch flat-screen TV with satellite channels
Food & Drink - Minibar
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

2 twin beds
258-sq-foot (24-sq-meter) room, balcony with city views

Entertainment - Free WiFi, 32-inch flat-screen TV with satellite channels
Food & Drink - Minibar
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

2 twin beds
258-sq-foot (24-sq-meter) room, balcony with city views

Entertainment - Free WiFi, 32-inch flat-screen TV with satellite channels
Food & Drink - Minibar
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Barcelˇ Santiago
Calle La Hondura, 8 Puerto de Santiago, Santiago del Teide, Spain 38683

Rooms
Make yourself at home in one of the 406 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional features at this resort include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.

Dining
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at one of the resort's 2 restaurants. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges. A complimentary full breakfast is served daily.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

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Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: EUR 10 per day
  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Beauty Shop/Salon
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Free Breakfast
  • Game Room
  • Gift Shop on Property
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Spa Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 4109 reviews
from Birmingham, United Kingdom
Submitted on 28-05-2016
My Husband and I had the pleasure of staying in this hotel last week, we upgraded to a Junior Suite (Rm 822) and it was definitely worth the extra money in my opinion, it is located on the Los Gigantes cliffs side of the hotel, facing the sea and has sunshine from sunrise to sunset on the wrap around balcony, own sun beds and the most stunning views of the cliffs! The staff are all unbelievably helpful and pleasant, always polite and professional, the food is buffet style and even as a veggie I... Read more
from hertfordshire
Submitted on 29-05-2016
this was our 12th visit. usually go in january but had to postpone to april due to surgery. as expected hotel was busier and more children as we hit the end of easter holidays. however we had a great time. as long term returning customers we appreciated the welcome touches etc. already booked fro january next year. some slight changes - not all for the best - and certainly there was a lack of chefs preparing food at the grills in the evenings and there was always a queue for the grilled meat and... Read more
from Llanelli, United Kingdom
Submitted on 29-05-2016
I'm at the end of my holiday at barcelo Santiago and I can say me and my daughters have had a amazing time. The staff are fab and they do fantastic day time activities from French bowls to shuffle board to Aqua Zumba and many more. Evening entertainment is also fab. Food is lovely as well. Also go to loro parque up north as its a great day out. U don't have a beach or many shops by but as we found out u have so much on site to do u don't want to leave. I will definitely be coming back ­???­??╗.
from Portsmouth, United Kingdom
Submitted on 29-05-2016
A clean and tidy efficient hotel in a superb location . Hard working and friendly staff doing all possible.to make sure that you can have a relaxing or if you want a busy holiday.Entertainment if you want it but easy enough to to escape from if not interested.Not found the perfect hotel yet but if something is not to your liking talk to the staff i am sure they will do all possible to put it right. Good choice of food and quality was good. Restaurant was very busy so you wont get that extra spec... Read more
from northampton
Submitted on 29-05-2016
We have been frequent visitors to Barcel Santiago for over 25yrs and our most recent visit was of the highest standard ever. The quality of the food has improved greatly and the atmosphere was so relaxing we can't wait to return.
from Birmingham, United Kingdom
Submitted on 07-06-2016
Upon arrival we were placed in 2nd floor (x4 rooms) which were very nice but being on the ground floor the views were not the best and you had people walking past. Also cock croaches in one of the rooms! We requested a change of rooms to be higher. Was told to come back the next day and we could be moved. Had to wait a further day and was only moved up one flight. Better than nothing. Two days into the holiday we could now unpack. The variety of food was excellent and the bar snacks were ... Read more
from Skegness
Submitted on 07-06-2016
We have recently spent a marvellous week at the Barcelo Santiago. The location presents beautiful views of the ocean and nearby coastline. The staff were very attentive and gave a first class service in all departments often making that extra effort to say smile and say hello. The hotel was very clean and the food was excellent. We forgot to collect a dvd from reception which they posted on to us free of charge. We definitely want to return.
from Sandved, Denmark
Submitted on 07-06-2016
Fantastisk holliday, great service, serviceminded staff. Restaurant, poolarea and Room was super, perfect cleaning, fantastic view and location. Highly recommend the hotel - great for family, friends and Young ones. Absolutly nothing to complain about.
from London, United Kingdom
Submitted on 07-06-2016
Overall me and my partner really enjoyed our stay; will book this hotel again. You need to have more staff like Nancy who was pleasant from the beginning to the end. All other staff were very professional and friendly however Nancy made a great first impression. Entertainment was very good but after it finished it would have been nice for the music to continue. Also the bar to run past 11pm.
from Northamptonshire, United Kingdom
Submitted on 08-06-2016
Me and my friend stayed at the Barcelo Santiago Hotel for two weeks and had the most fabulous time! The hotel was immaculate and the staff were attentive and friendly - always going to the extra effort. There are 3 pools, a pool bar with excellent food, lovely cocktails and wonderful waiters, and the most incredible views of the ocean and mountains surrounding the hotel. The food from the hotel itself was brilliant, had lots of variety and there was something for everyone! Every evening there is... Read more
from norwich
Submitted on 29-06-2016
Don't bother with the pool,sauna in the spa. Not worth the money. Stayed in a superior room with hot tub. Bed was very comfy. Not much storage space. Deco and furnishings are pretty poor, the bathroom not much better. Love the hotel, location ,outdoor eating, and views. But the rooms are very poor, not 4 star standard. It's about time they were updated. Will we go again. Would love to, but not before thdy have improved the rooms
from Liverpool, United Kingdom
Submitted on 29-06-2016
Excellent location food wonderful staff outstanding a truly memorable holiday and I would recommend this hotel to families and couples there us plenty to do in the surrounding areas uf you want to leave hotel
from Liverpool, United Kingdom
Submitted on 30-06-2016
Just arrived back in UK from a one week stay at this hotel and to be honest I was hugely disappointed! The hotel has some lovely outdoor areas and our room had a fabulous sea view- but that's where the good points end. The rooms on floors 1-5 desperately need upgrading and haven't been since 1999 and lots of guests on the third floor had problems. We arrived Tuesday and were greeted by a strong smell of bleach in the bathroom, ants in the sink, a broken fridge, air conditioning that only blew ou... Read more
from
Submitted on 01-07-2016
Booked this hotel after seeing it on the thomson website an thought £300 HB was a good deal. However upon arrival at our room 114 I can see why it was so cheap. The pool area, dining area, reception an bar is lovely, can't fault it. But the room was a massive let down, first 3 days we had ants running everywhere, mites in the wooden furniture so had to live out of our case for a week, cockroaches and some sort of insect covering our curtains which can only be described as centipedes. The wooden... Read more
from Ramsgate, United Kingdom
Submitted on 01-07-2016
This hotel was very good. We stayed for a week, returned a few days ago. It deserves it 4 star rating, the customer service was excellent from the cleaners all the way up to management. Huge choice of food. Rooms very clean, sea views good unless you are ground floor at the side of the hotel and then you have a fence around the perimeter, which i understand is for the security of the lower rooms. A few bars and restaurants around the hotel. Very hilly in the surrounding areas. Bus service good... Read more
from
Submitted on 01-07-2016
I stayed in this hotel with my boyfriend last year for a week and decided to return but this time for 2 weeks. What a difference a year makes! Last year the food was amazing! The food this year was extremely repetitive and bland, there was little variety. (Apart from breakfast which was amazing, although the pancakes were undercooked And raw in the middle). The rooms are in need of redecorating. The staff were quiet helpful Nancy on reception is lovely! Also love the hotel cat! Wanted to take hi... Read more
from Basildon, United Kingdom
Submitted on 02-07-2016
Such an amazing hotel with an incredible view. There is not a single fault about the hotel at all. My partner and I have just returned after 11 nights and cannot wait to go back again. Upon arrival we were greeted with a glass of Cava and food in the restaurant as we had arrived late and normally dinner would have been finished. They literally thought of everything. The hotel room was spacious with an incredible view, we were initially concerned as we were on floor 2 which meant our balcony ba... Read more
from
Submitted on 03-07-2016
Visited the Barcelo Santiago hotel for a week from the 26th June until the 3rd July. We were all inclusive and went with my girlfriend, her sister and her boyfriend. Two of us are 21 while another two are 18. The hotel itself is beautiful; the views from the rooms, the pool, the bars are great and the backdrop of the cliffs makes for some great pictures and is a great background when relaxing around the pool or to wake up to. The rooms are clean yet basic however this is fine; we didn't use the... Read more
from Basildon, United Kingdom
Submitted on 06-07-2016
We have had a complete rest and were well looked after. The Barcelo Santiago is a hotel to return to time after time. Fantastic location and views to remember forever. Food was soooo good - gained 5lb in one week ­??? But it was worth it!
from Northampton
Submitted on 06-07-2016
Stayed with my girlfriend and our friends, hand a fantastic time, we upgraded to half board because the food was so good at dinner! Would stay again!! Service and hotel was perfect! Great job staff, will recommend.
from Essex, United Kingdom
Submitted on 07-07-2016
From the moment we arrived we felt " looked after". Having had a delay to our flight due to the French air traffic control, we arrived at the hotel after dinner service had finished. However the hotel laid on a small buffet just for us dozen or so hungry holidaymakers. Very thoughtful. A nice touch. Would recommend this hotel. Well placed for all local amenities and a perfect cliff top location. Best views from a hotel bedroom that we have ever had. Recommended for a quieter holiday although the... Read more
from Bedfordshire, United Kingdom
Submitted on 07-07-2016
We stayed for 10 days the last week in June. After staying in many 4 star hotels across the globe I wouldn't rate the Barcelo as one of the best although it was by far not the worst. This is by no means a negative review, overall we had a great holiday.. The views from this hotel are exceptional especially around the pool, the staff are excellent and very friendly and helpful. Our main dissapointment is around the lack of sunbeds, the hotel was fully booked and there were nowhere near enough...i... Read more
from
Submitted on 07-07-2016
Lovely hotel. Stunning views all around. Nice quiet location which we like, few bars, restaurant and shops opposite. We came last year and loved the hotel so booked again, we requested the same room as loved the views which we got but 4 doors down. Arrived to a bottle of champagne in our room on second arrival also. Lovely clean rooms. Staff all very friendly and helpful. We have came here half board both times meaning we have breakfast and then can choose either lunch or dinner at the hotel. We... Read more
from Pembroke, United Kingdom
Submitted on 09-07-2016
We travelled to this hotel as a young couple all inclusive for 2 weeks 24/06 - 08/07. We previously payed more to upgrade in to a superior room (725) which had the most stunning view looking over the cliffs of Los Gigantes. We had an amazing time and wanted to give a true reflection for people wanting to stay here. ROOM The rooms were very clean and modern with the most comfortable beds & pillows, the best and most comfortable yet. They were cleaned daily with changed towels, toiletties etc. Si... Read more
from Leigh, United Kingdom
Submitted on 10-07-2016
This was our first visit to this hotel after being recommended through the travel agent we booked through thomson. It was our 3rd anniversary and upon arrival to our room we were greeted by towels in the shape of swans and a chocolate rose. The room we were given had an amazing view of the sea room 521 we were in. The hotel staff were all amazing professionals throughout our stay. They always had a smile and all looked like they enjoyed their job. I can see why this hotel is so popular and the f... Read more
from Wales, United Kingdom
Submitted on 11-07-2016
Recently visited hotel for a week as a couple. Our first night I was extremely disappointed with the food in the restaurant. We were All Inclusive and I expected a better range of options considering we paid a lot more extra. The restaurant mostly catered for British needs and served things like chips, chicken nuggets, roast beef and gravy which is disappointing when you go on holiday. The pool is fantastic and the views are AMAZING. Situated in a beautiful place. Pool bar is lovely also. Room ... Read more
from Greater Manchester, United Kingdom
Submitted on 11-07-2016
Food excellent. very comfy beds but rooms could do with being upgraded but are kept very clean. All swimming pools excellent. The range of food was extensive in that it catered for all tastes. We had a great holiday as we were there with teenage grandchildren. Santiago town is steep so not suitable for wheel chair folk.
from london
Submitted on 11-07-2016
Barcello Santigo is excellent hotel with very good location, sea view from every room, various, fresh, fantastic food. Hotel offers comfort, privacy, excellent servic3s. We like hotel feel comfortable there and plan to spend many more holidays in Barcello Santiago hotel.
from Hampshire, United Kingdom
Submitted on 13-07-2016
A lovely hotel that is very welcoming with stunning views and very comfortable clean rooms. The food was very good and varied. pool area again very clean, entertainment very poor and limited which is a shame because this was the only negative I have about our 11 day holiday. I would highly recomend this hotel but not for families.
from Bristol, United Kingdom
Submitted on 13-07-2016
overall the holiday was great but the room was poor for three people, could hardly move around and felt cramped. but the entertainment was great at times and the service. It was a great holiday but sleeping wasn't good.
from London, United Kingdom
Submitted on 13-07-2016
Be sure to be happy with your room,as sometimes they have to move you, I assume due to overbooking. The staff are very helpful in this regard The situation of the hotel is good as it is on the sea front, so you have lovely views and some spectacular sunsets. Overall the hotel is clean, and the staff very pleasant
from Nottingham, United Kingdom
Submitted on 15-07-2016
A great hotel with stunning views and staff who paid attention to detail and were very genuine when we needed help. Our family party of 7 had an age range from 18 yrs - 78 yrs and one of our group suffered from dementia so it was important to find the right hotel and location to accommodate all our needs. We travelled by local bus to Los Cristianos, and had 2 organised trips through Thompson Siam Park and Sound Of Musicals which we all enjoyed. Taxis were a fixed price and reliable. Food and en... Read more
from Birmingham
Submitted on 15-07-2016
excellent hotel,stunning views clean tidy good service especially the poolbar. We upgraded our room and had a very large balcony with excellent views Upgrade was 12euros per person per day For another 2euros you get premium service No beach there nearest10mins walk not very nice, we took a taxi to Playa de la Arena beach 4 euros(10mins) black sand, excellent life guards there
from
Submitted on 15-07-2016
We have just got home after a lovely 14nights at the Barcelo - from arrival being met with a glass of cava and then being shown our room with the most amazing sea views we have ever had in a hotel- the staff were extremely friendly and helpful and as for the entertainment team..they were a lovely funny excellent group of young people who made sure you were having fun when taking part in the activities. The good selection every night was excellent - the puddings especially!! Tony our Thomson rep ... Read more
from England
Submitted on 18-07-2016
All Inclusive was exceptionally good. We've stayed in many resorts and the Barcelo gave more than any other. We were very impressed and are looking to stay again within a different location. The Beds were so comfy!!!
from Asuncion, Paraguay
Submitted on 18-07-2016
Only problems with the checkin time and the Wifi range.. Rooms are very comfortable, nice reception and nice atention. View is amazing and the location is perfect, a bit Of things can be improved but it was a nice day
from Glasgow
Submitted on 18-07-2016
This is the second visit to this hotel and enjoyed it better first time around . Hotel was very busy and fighting for sun loungers is not my idea of fun . Spanish guest were treated far superior in my opinion what they requested they got . The rooms were clean but tiered and very hot air con was not ice cold . We did ask for a fan which we got and this was a god send . I honestly feel the manager and older gent with a polo shirt on was always pleasing what seemed like his family and this was no... Read more
from Skipton, United Kingdom
Submitted on 19-07-2016
Absolutely loved our stay at Barcelo Santiago just wish we had gone for longer than a week! Will definitely be going back. Everybody was so friendly and couldn't do enough for you. Food yummy, views to die for & very relaxing.
from Canterbury, United Kingdom
Submitted on 20-07-2016
I am brand loyal and have stayed with Barcelo 3 times; I recommend this hotel for its attentive staff, cleanliness and food quality. The seaviews are amazing, dolphins can be seen swimming in the sea and the coastline of La Gomera can also be seen from sea view rooms. The air conditioning is not perfect in the rooms, (hence my sleep quality rating) but this is typical for Tenerife and strictly only applies to the rooms; the common areas are fine and there is a breeze and plenty of shade opportun... Read more
from
Submitted on 20-07-2016
Nowhere is perfect, we had some small issues with the smell from the drain in our room, which was sorted, however it came back the next day. Yet the staff kept trying and it did get better, not sorted but better. It was my first time going to the hotel so I was quite shy and didnt get involved in any activities, until the animacion team started to encourage me. They were the funniest, sweetest people ever and I ended up joining in with almost everything each day. Each morning they would come ov... Read more
from Suffolk, United Kingdom
Submitted on 21-07-2016
An enjoyable holiday: Nice pools, amazing view and good hotel room and a fair variety of food. Would recommend. However, more suited for families and children. Overall a lovely stay with very minor hiccups.
from Leeds, United Kingdom
Submitted on 21-07-2016
When we first arrived at our hotel we were instantly impressed by the interior and the look of the hotel. However, the staff when we were checking in seemed more interested in other matters rather than having us checked in, there was no customer to staff connection that you usually get when you visit other hotels. When we got to our room we were very disappointed, It didn't seem to have been cleaned people, the wood doors and cupboards wouldn't close correctly, the seel on the shower was hanging... Read more
from Deal, United Kingdom
Submitted on 22-07-2016
The Setting was Stunning, even saw a Pod of Dolphins go by. The Staff were excellent and friendly. The food was incredible and the whole experience Blissful. A wonderful holiday for my whole family with ages ranging form 4 year to 67. Thank you Barcelo
from Neath Port Talbot, United Kingdom
Submitted on 24-07-2016
My stay at this hotel was wonderful from start to finish. The food variety was huge, fresh and delicious! The staff were amazing and the room was great. I will definitely be returning to this hotel. There were lots of guests that had returned again and again. The entertainment was great, from the poolside through to 11pm. Only downside was having to get up early to put towels on loungers, although there were plenty sometimes a few people had to go without. Overall, fantastic stay X
from London, United Kingdom
Submitted on 24-07-2016
Recently stayed at this Hotel, after reading many reviews before i left i knew a few things to look out for, the resort didnt get light until just after 7 and i usually wondered up to the pool area and got sun beds about this time and there was plenty available,most of the beds had gone by about 8.15 ish. Seemed extra busy at weekends when a lot of locals also visited the hotel,views from around the pool area were amazing which ever way you looked,all staff at the hotel were very helpful. would ... Read more
from Nottinghamshire, United Kingdom
Submitted on 25-07-2016
Beautiful setting for a lovely stay . Facilities were excellent ideal for family or couples . Food choices are varied and of excellent standard . Lovely pool area and great staff who will do anything for you
from Ipswich, United Kingdom
Submitted on 25-07-2016
this is the best holiday if your family want to enjoy good food, good entertainment, be surrounded with fantastic views of the ocean and mountain views to the sea . although it is hilly the hotel has many lifts, and the whole area is level with cheap taxis to go to the shops and harbour's etc.
from Luton, United Kingdom
Submitted on 25-07-2016
Had a wonderful stay at this hotel with lovely food, comfortable rooms and the most wonderful, friendly, talented, funny and kind staff ever. The day and night time entertainment is great fun and a big laugh, made so by the lovely anamacion team; Marco, Selma, Raquel, Pierra, Kevin, Thomas, Frankie etc. The bar staff are lovely and very quick with service!(Juan-Carlos!). Had such a lovely time at this hotel and did not want to leave after 11 days!
from London, United Kingdom
Submitted on 27-07-2016
We stayed for 1 week as a family with our 4 year old daughter.the animation team cannot get enough praise,they really make this place.How they look after the kids in the kids club is outstanding.our daughter loved it! The hotel is nice and clean, rooms are getting cleaned every day and the food is good as well. The only downside ; the towel situation by the pool. People reserve their sun beds at really early hours and will not be seen for many hours after that.that is really so annoying.but apar... Read more
from Glasgow, United Kingdom
Submitted on 27-07-2016
Fantastic 9 days spent in the Barcelo with a friend. The staff are absolutely outstanding and couldn't be more helpful but are never in your face. The pool area is lovely to relax in although there is often stiff competition for sunbeds (despite many warnings that you are not allowed to book sunbeds they all had towels on very early in the morning with no action from staff to remove these towels). The room we were in on the 5th floor had incredible views out to sea. The room itself has slightly... Read more
from Worcester, United Kingdom
Submitted on 27-07-2016
A very pleasant two week all inclusive holiday. Food excellent, room very clean. Asked to move rooms due to being given a ground floor room and they couldn't hsve been more helpful. No need to rise esrly to book a sun bed as yhis is not allowed and towels are removed.
from Yorkshire, United Kingdom
Submitted on 28-07-2016
Stayed for 1 week with family, lovely hotel very friendly staff and spacious rooms. We were a party of 6 with 3 rooms and I request all 3 to be near each other and we were all next door to each other with evening sun light. Nice location with plenty of outdoor space.
from
Submitted on 28-07-2016
Not my first visit nor my last. This time I went with my daughter and twin granddaughters. We had a great time. The staff at this Hotel are wonderful. The was good and the surroundings beautiful.i would like thank the Animacion team who were fantastic. They really made sure that we had a wonderful time. Marco the chief Of Animacion was brilliant, also Rachael and the others.
from Crewe, United Kingdom
Submitted on 31-07-2016
My only complaint would be that the air conditioning is poor. I found it quite difficult to sleep most nights even with the fan set to maximum. Other than that I would recommend this hotel to all ages.
from East Midlands, United Kingdom
Submitted on 31-07-2016
We stayed at the Barcel├│ for 2 weeks from the 3rd to the 17th July and couldn't of asked for a better holiday. Location/setting - I have to start with the views, I mean WOW! I've never had such amazing views from all aspects of the hotel as I have at this hotel and I don't think I'll have ones like it again. They are simply mind-blowing! You'll never tire from looking out across the Atlantic or towards the Los Gigantes cliffs. In this context, the setting is perfect. However, in terms of the ... Read more
from Kent, United Kingdom
Submitted on 31-07-2016
Overall this is a very nice place to stay, the rooms are spacious and were always kept clean. We had a sea view room and the views are excellent! As previous reviews state, the higher the room number the better the view. We stayed in room 403, so I can only imagine how much better the views are on a higher floor. The views continue when you head up to the pool bar and the pools, with the Balinese beds having the best view out onto the ocean and the cliffs of Los Gigantes. In our one week stay ... Read more
from Deal, United Kingdom
Submitted on 01-08-2016
We are a family group ranging from young children to grandparents and without exception we had a fantastic time at the Barcelo Santiago. The hotel is clean, the pool scene is fabulous and the views are breathtaking. The food choice in the restaurant is huge and always fresh and hot and the food available at the pool bar is delicious and freshly cooked to order. The entertainment is good but we preferred to spend our evenings in the poolside bar where a couple of evenings they had live music whic... Read more
from Hove, United Kingdom
Submitted on 01-08-2016
I have just returned from a week half-board with Thomson. I am a single traveller in my forties, who is vegetarian. This was my first trip to any of the Canary Islands. I very much enjoyed my stay at this hotel and feel that it was well-described by Thomson. I stayed in room 211 and had beautiful views out to the cliffs at Los Gigantes, really quite spectacular. The balcony was very large, with good furniture and an integral drying rack for clothes/towels etc. I am an incredibly poor slee... Read more
from Dunstable
Submitted on 03-08-2016
3rd time at hotel and never disappoints. Will be back again as soon as possible. Great views great staff great food. Love it. Can't wait to return Good variety of entertainment. Good views.cant say anything else
from Cardiff, United Kingdom
Submitted on 03-08-2016
When we arrived me was given an a very dingy dark room after complaining to reception they moved us to a very average room nothing like the pictures when you book. Location isn't best didn't realise how far away we where from everything very secluded. Not very good value for money but staff were friendly.
from Trethomas, United Kingdom
Submitted on 03-08-2016
This was our 5th stay at this amazing hotel. We stayed for 11 nights and had a wonderful time. A big thank you for the upgrade in the gym as there were great machines this time around. Also the introduction of fresh orange juice at breakfast is most welcome. Food was wonderful as always. Staff are exceptional and all gave us a great welcome back. Animacion provided excellent entertainment both day and night and now feel like friends. It was the first time we met Marco gritti and he is am... Read more
from Kingston upon Thames, United Kingdom
Submitted on 03-08-2016
We booked this holiday very last minute and booked on the pictures alone. I will give you a very honest and as detailed review as possible. This hotel has breath taking views it's situated right on the cliff side overlooking the sea. My partner booked one of the Bali beds for my birthday we had cava and birthday cake with bed service it was amazing. You can rent one out for the day for Ô?Č30 they do have different packages that you can tap on extra. We upgraded our room to sea view before we a... Read more
from Bournemouth, United Kingdom
Submitted on 04-08-2016
We stayed in the Barcelo in Santiago. It was the best hotel we have ever stayed in. Everything about it was fantastic. The good was very tasty. The entertainment was very good. The staff were very welcoming. Will certainly be returning again and again.
from Cambridge
Submitted on 07-08-2016
We have visited three of the Canaries before, and this was our first time in Tenerife. None of our friends had ever heard of Puerto Santiago so we were a little worried, but had no reason to be. It is a lovely, quiet area and the hotel is right on the seafront. It is a hotel of striking appearance and design. Unusually the lobby at street level is actually the fifth floor, and the pool is on the sixth and appears to be on the roof, but it is on a sort of island which the hotel is built around. C... Read more
from Cambs
Submitted on 08-08-2016
We had a lovely 2week stay and i can say without doubt it's a great hotel. We had a superior room on the top floor (room 909) which has just about the best views possible. The staff are very friendly, the food is great (we stayed half board and the great thing is you can switch between lunch and evening dinner as and when you want). The quality of the food is really good also. The pool area is nice and well kept. There are plenty of sun beds to go around but as with all holiday locations you hav... Read more
from Luton, United Kingdom
Submitted on 08-08-2016
Barcel├│ Santiago, itself, was quite nice, let down really by the tiredness of the room d├ęcor; a little bit of paint & repair work would go a long way to making the room more pleasing. Pool and bars were good, food in general was good but don't trust the electronic boards outside the buffer restaurant, it does not always tell the truth. The views of Los Gigantes are superb, the views of the rooms were good as well.
from Norwich, United Kingdom
Submitted on 08-08-2016
Me and my boyfriend stayed at the Barcel├│ Santiago in June 2016. What an amazing time we had. We had champagne on arrival and was shown to our rooms straight away. The room was clean and got cleaned every day. We enjoyed the different types of themed food nights and liked seeing the chef cook food in front of us. We went All inclusive and there was a good range of drinks. If you wanted a real brand such as JD, Southern Comfort or Malibu it was about 2euros extra, The hotel had amazing view... Read more
from Nottingham, United Kingdom
Submitted on 09-08-2016
The hotel is very good value, nothing is too much trouble for the staff. Even rang our room later in the day when we left the quiet sign on to see if we needed it cleaning or fresh towels. Plenty of choice of food and replenished frequently. Never had a problem getting sun beds plus they would put a note on your beds letting you know that towels would be removed if left for a length of time. Pool bar food was very good and a good choice, the Santiago salad was fantastic never managed to finish i... Read more
from Glasgow, United Kingdom
Submitted on 11-08-2016
Fantastic stay didn't have much bad things to say apart from the food variety at lunch and dinner, I found myself eating out at restaraunts with all inclusive but everything else was brilliant. Good people.
from Greater London, United Kingdom
Submitted on 11-08-2016
Beautiful hotel lovely views very nice staff.Food was good you can always find something to eat.Childrens entertainment very good.Night time entertainment ok.Bars and shops near hotel.Beautiful harbour near by.Market trip was good.You can take a trip to visit the dolphins.
from Edinburgh, United Kingdom
Submitted on 11-08-2016
Hotel : The hotel is very tired and does not warrant a 4 star rating. I've stayed in a few hotels over the years and they are pushing it with the rating. Booked through First Choice and the rooms do not reflect what was in the pictures. It needs money spending on it in a big way or at least some form of maintenance regime. Furniture is worn and broken and general furnishings are poor. Words used in some of the reviewers such as Heaven, wonderful etc make me think i stayed at a different hotel. ... Read more
from Crowthorne, United Kingdom
Submitted on 11-08-2016
We stayed here for 2 weeks (last week in July and first week of August) and really didn't want to come home. The hotel is designed in the style of a cruise ship, so many rooms have a sea view. The accommodation was comfortable and very clean. Our rooms were cleaned every day and bed linen changed daily, even though it doesn't say this in the brochure. There are no inter-connecting rooms despite what some of the brochures say. The food was plentiful and delicious. There was something to eat... Read more
from East Grinstead, United Kingdom
Submitted on 12-08-2016
Fantastic location with superb views of the Los Gigantes cliffs. Short walk to Los Gigantes and Puerto de Santiago with black sandy beaches. The hotel itself has great staff that are very friendly. The rooms are reasonable and most have great views and small balconies. We had a few niggles with things going wrong (e.g. electrical sockets failing) but most things got fixed quickly when reported to reception. Pools were excellent. Friendly & engaging animation team. Food at dinner was avera... Read more
from Peterborough, United Kingdom
Submitted on 12-08-2016
We have just returned from 2 weeks at this hotel. The hotel is in a great position on the sea front and we were on the 9th floor overlooking the sea.... What a great view to wake up to everyday ! We even saw dolphins whilst sitting on our balcony! The rooms are nice, smaller than I expected but still good. The rooms have a mini fridge which the maids put bottles of water in everyday, nice touch. The rooms have a hair dryer in the bathrooms so you won't need to take one ! The restaurant food is ... Read more
from
Submitted on 13-08-2016
We stayed here for one night as we were here overlapping with my parents stay, so just needed one night before they went home before we stayed in our own apartment. Having been to the area at least once a year for the last ten years, I was always impressed by the Barcelo and actually excited to stay here! The pool area is beautiful and I've been in for drinks before and always thought it was such a nice place. Well. We had to wait at check in for about 20 mins before anyone spoke to us, it was ... Read more
from Buckhurst Hill
Submitted on 15-08-2016
Where to start! POSITIVES - Booked a Superior Deluxe Suite - room views fabulous and balcony lovely. Animation team work very hard too. NEGATIVES - Day 1 ants all over units / clothes, hotel did attend and wipe sides down which improved that situation. Cockroaches in room, fridge cabinet door doesn't shut, tv in lounge doesn't work, can't hang clothes and shut wardrobe door as coat hangers wider than cupboard, dirty walls in toilet, dirty floors and dust webs and spiders (had these removed!... Read more
from Lee-on-the-Solent, United Kingdom
Submitted on 16-08-2016
The location was stunning, built into the cliff and views of the sea stunning. The rooms were clean and air conditioning made it comfortable to sleep in. The balcony had stunning view out across the sea. There was also a good selection of food available and if ordering from the pool bar it was delivered very promptly. Staff were very friendly and helpful. There was plenty of entertainment but during the day at times if you didn't want to be involved it was difficult to find a quiet area where yo... Read more
from Portsmouth, United Kingdom
Submitted on 05-09-2016
This is a fantastic hotel, lovely room with a great sea view, really lovely food and hotel in general is nice, lots of sun beds and although not our cup of tea entertainment seems popular .... However don't waste money on All Inclusive . Clean pool towels pay extra, certain cocktails pay extra, have lunch at the pool bar pay extra, cabana pay extra and per person, speciality restaurant pay extra, room safe pay extra. Waiters apart from 3 are all miserable and rude! The main pool isn't clean.
from Cardiff, United Kingdom
Submitted on 05-09-2016
We have just returned from the most amazing week at Barcelo Santiago! There are lots of mixed reviews on here .. You can't please everyone! First of all we arrived late Tuesday evening .. We were greeted by a very happy gentleman who welcomed us and explained everything we needed to know and couldn't make us feel any more welcomed. We arrived in time for the evening meal. I wasn't expecting much as I never do with all inclusive - however, it exceeded my expectations. My partner and I had c... Read more
from Esses
Submitted on 05-09-2016
Hotel has stunning views from pool area and most rooms. Rooms tired and air con poor. However not in there long and the rest was wonderful. Food was plentiful and catered for everything. Waiters and waitresses were very attentive and you felt good as receiving prompt service. Pool bar offers a great choice of snacks/meals and presentation is really good. Service here great too. It's clean the set up is lovely. Our only little issue was there is no beach which will be discovered contradicting the... Read more
from Peterlee
Submitted on 07-09-2016
This hotel is the best I've ever stayed at. They provide everything you could ever ask for. I would definitely recommend it to anyone planning to go to Tenerife. The excursions are also amazing Loro Parque Siam Park and Freebird VIP were so so good.
from Bargoed, United Kingdom
Submitted on 08-09-2016
amazing hotel and staff very friendly lovely place to really lay back and relax the staff are all lovely and really couldn't seem to do enough for us. the spa is amazing. great choice of food to pick from at the buffet and hotel and rooms clean and tidy. views are out of this world.
from Gainsborough, United Kingdom
Submitted on 09-09-2016
We have just returned from a two week stay at the Barcelo Santiago and have no complaints whatsoever. We went as a family and altogether there was 10 in our group and everyone loved the holiday. The views were absolutely amazing and the staff couldn't do enough for you, They were so friendly, polite and helpful. We never had any issues getting sun beds and always managed to get 10 next to each other. The food was delicious and there was a wide range of choices to suit everyone. The rooms were ke... Read more
from Swindon, United Kingdom
Submitted on 10-09-2016
We have just returned from a 10 night stay, and also came here 4 years ago. It's still a great hotel with friendly staff, especially on reception. We noticed that the reception and the room had been updated since our last stay. We were half board and there was a good choice of food. Our room was clean and spacious with 2 balconies. The views are amazing with great sunsets. We don't understand negative reviews about the air con as ours worked fine, it's individually controlled and we didn't even ... Read more
from Portsmouth, United Kingdom
Submitted on 10-09-2016
We had a great time here. The staff were all friendly and hardworking. The rooms were comfy and spacious. Air conditioning worked well in me and yougest son's room but not so well in my husband and eldest son's. It was also goof to have wifi throughout the hotel. The views from the rooms are fantastic. All have sea views and we were lucky enough to have one of the best views in room 338. Food was varied and tasty, to suit a wide range of tastes. There was also a chocolate fountain one night with... Read more
from Meltham, United Kingdom
Submitted on 11-09-2016
After a rocky start to the holiday with disappointment with our rooms on floor 2, we requested an upgrade to a superior room which wasn't available till day 2 of our holiday but well worth the wait & money! The views from the balcony were breathtaking, the bathrooms were much better with interesting wall between bedroom and shower! Food was good, especially choice at breakfast, poolside food was also good and waiter service. Entertainment team worked hard, we enjoyed spin class in pool and the i... Read more
from Lincolnshire, United Kingdom
Submitted on 11-09-2016
Just got back from a week AI at the Barcelona Santiago. Can't really fault the hotel, the room was very clean and cool, the staff were always happy to help,the food was varied and always warm/hot, there were plenty of sunbeds. If I was going to be picky, the shower in the room was a bit (dance around to get wet) and AI drinks finished at 2300, but if they were the only downsides then what's not to like about this place, it was really spot on. One more thing, there's not a lot in the surrounding ... Read more
from Altrincham, United Kingdom
Submitted on 13-09-2016
It is ok but needs updating sadly and quickly. The food in the evening is awful with nothing you would really eat. The pool has been taken over by the entertainment team and the music is so loud it's deafening if you are sat in the pool bar. Barcelo you need to update the rooms and look at the entertainment
from Chorley, England, United Kingdom
Submitted on 14-09-2016
The location of the hotel is the jewel in its crown. The views are breathtaking and the sunsets are spectacular. We found the hotel to be rather dated and tired looking on the whole. When we checked in to our room (on second floor), we could immediately smell damp and spotted 2 cockroaches scurrying in the corners. We returned to reception to request a different room, and the receptionist (Nancy) could not have been more apologetic and accommodating. We were told the hotel was full, but they w... Read more
from Warsaw, Poland
Submitted on 14-09-2016
I just LOVE this place! I was there twice and every time is better :)) Pools are nice, big enough. Rooms are really comfortable, service is kind. Food was lovely, tasty and varied :) Hotel is close to bigger and smaller beach, close to harbor. just <3
from Aylesbury, United Kingdom
Submitted on 15-09-2016
Been here 4 times in the last 2 years. Always had a pleasant stay. Sure the rooms are a little tired and in need of an update but are always very clean. The staff have always been pleasant and very helpful. The restaurant is a buffet and the food is pretty good with something for everyone.The pools and pool area are kept very clean. Plenty of activities if you want to join in but not hassled if you don't. Feel money well spent.
from Peterborough, United Kingdom
Submitted on 15-09-2016
All inclusive is not all inc. You had to pay for certain drinks and if you ate at the pool bar during certain times. Food okay but get monotonous and couldn't face it the last 3 nights so we ate out. Toilets an issue. 3 toilets to serviceman restaurant, pool bar and pools and 2 function room. 1st week only one toilet worked and no taps, taps were fixed quick, 2nd week two working loo's but only 1 flushed so you can imagine what it was like for a large hotel feeding 100's of guests at a time! Som... Read more
from berkshire
Submitted on 15-09-2016
This hotel is very good in a lovely peaceful setting where you can watch the dolphins from the sun terrace, the staff are amazing and very attentive, also very polite and friendly. The food and drink was excellent plenty of variety and traditional. The beds are brilliant and so comfortable, bedding and towels were of good quality and changed as often as you would like. The spa was very nice. The animation team were very good and worked very hard and put on excellent shows, also the the other ev... Read more
from HAMPSHIRE
Submitted on 15-09-2016
The room was a good size. Bathroom needs some repairs. Veiws brilliant. Food poor not very hot,ate mainly at the pool bar as food was hot. Staff not very friendly felt as though they didn't want to be there.
from 248
Submitted on 16-09-2016
I really liked my stay. Everything was excellent! The food was great en many different choices. The service was very good with very friendly people. The room was wonderfull and everday perfectly clean. Everything was excellent! Thanks for the great holliday!
from Upton, Wirral, United Kingdom
Submitted on 17-09-2016
Enjoying a fabulous holiday here in Tenerife. The hotel is lovely and clean with great facilities. The food is really good with something to suit every palate. Located on a cliff top with stunning views, we will definitely come back
from Newport Pagnell, United Kingdom
Submitted on 21-09-2016
Had an enjoyable holiday, pool area was lovely with fantastic views. Our room was situated on the second floor, which was very tired decor wise, with a damp small and ants on vanity unit. My sister had a room on the fifth floor which was so much nicer and was classified the same as the one we were given. All the staff and entertainment crew are so friendly and made our holiday so much better. Would return to this hotel so long as we could have a room on a higher floor. One positive about the r... Read more
from northampton
Submitted on 21-09-2016
We have been frequent visitors to this hotel for over 25yrs and can honestly say that our most recent visit was the best ever. The standard of the food has improved greatly and the service was exceptional. The current Management deserve very high praise indeed for this.
from Sheffield, United Kingdom
Submitted on 21-09-2016
this hotel is not 4 star 3 star at most ,food is very same at night ,the room we stopped in 904 is classed as superior and is far from that ,not much room to put clothes had to keep cases open with clothes in
from Cambridge, United Kingdom
Submitted on 21-09-2016
We have just returned from a fantastic weeks holiday! Our room had amazing seaviews and you could also see the harbour in Los Gigantes and La Gomera. The hotel is in a great position if you enjoy exploring, you will however need to be relatively fit as all of the walks will contain very steep hills and multiple flights of steps. You are a short walk to Los Gigantes which has a great beach near the harbour, this never really gets busy so is great. There is also a sea pool en route steep step... Read more
from Taunton, United Kingdom
Submitted on 21-09-2016
On arrival we had been given a room as our sea view room booked in January was already booked!! We were given compensation and another room the next day, this had a broken blind on the terrace which they said they would fix but did not!! then they said we could change our room again!! but why did this happen!!! Our holiday was spoilt by having to wake early to secure a sun bed as far away from the pool entertainment as possible!! The thumping music drove us mad!! Sadly the food was poor so all ... Read more
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