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Vell Mari Hotel & Resort

Palma de Mallorca, Balearic Islands, Spain (PMI)

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Based on 726 reviews
Room & Rates
Apartment, 1 Bedroom

Apartment, 1 Bedroom

1 twin bed or 1 sofa bed
430 sq feet (40 sq meters)

Layout - Separate living room
Relax - In-room massage available
Entertainment - WiFi, plasma TV with satellite channels
Food & Drink - Kitchenette with refrigerator and microwave
Sleep - Turndown service
Bathroom - Private bathroom, a hair dryer (on request), and a bathtub or shower
Practical - Sofa bed, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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1 twin bed
323 sq feet (30 sq meters)

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - WiFi, plasma TV with satellite channels
Food & Drink - Kitchenette with refrigerator
Sleep - Turndown service
Bathroom - Private bathroom, a hair dryer (on request), and a bathtub or shower
Practical - Sofa bed, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Vell Mari Hotel & Resort
Carretera Art-Alcdia, 127 Ca'n Picafort, Santa Margalida, Spain 07458

Make yourself at home in one of the 211 air-conditioned rooms featuring kitchenettes. Plasma televisions with satellite programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Conveniences include phones, as well as safes and desks.

Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. Additional amenities at this aparthotel include wireless Internet access (surcharge), supervised childcare/activities, and an arcade/game room. The complimentary beach shuttle makes getting to the surf and sand a breeze.

All-inclusive rates are available at this aparthotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

You can enjoy a meal at a restaurant serving the guests of Vell Mari Hotel & Resort, or find a snack in a coffee shop/caf. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.


Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 7 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 7 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

  • 24-Hour Front Desk
  • Children's Program
  • Coffee Shop
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Game Room
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Kids Club
  • Kitchenette
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Picnic Area
  • Sauna
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 726 reviews
from Swansea, United Kingdom
Submitted on 13-05-2016
Myself and partner have been on many holidays over the years. We have 4 children... Age 14,6,5 + 3. We found this holiday on 'Holiday Gems' as it caters for families of 6. We weren't expecting too much as the price was very cheap. We couldn't have been happier... Hotel was clean, staff polite and helpful. There was plenty to do. Kids club. Pony tracking. Little train that does a little ride around the village from outside the hotel. The food was fine. Some lovely things, some standard. The poo... Read more
Submitted on 14-05-2016
Sitting around the pool at the moment - 11:30am Saturday 14/5/16 - plenty of sun beds available still. Very peaceful setting - great for relaxing/reading a book/letting kids play in the pool. Can't fault the staff or the food. We arrived around 3am Friday - delay at airport/bus (not hotel's fault) but there was food and drink waiting for us, which we needed. Where would that happen in the UK? Room much bigger than expected in Block 2 - 2nd floor (with lift) - a suite? - little kitchen / separa... Read more
Submitted on 15-05-2016
Beautiful and peaceful setting, great food and staff are excellent - could not do enough for us. Food was also good although it was targeted towards the mostly German guests. Only gripe was that the rooms didn't have a iron and ironing board, although you can hire an iron from reception. Mainly had lovely stay and thoroughly enjoyed ourselves. P.s. there are a LOT of germans!
from Amsterdam, The Netherlands
Submitted on 16-05-2016
Expected a five star hotel with excellent services according review sites ( 9.3 rating). However, hotel does not belong to Iberostar-group anymore and review expectations were not met during our stay. Room size is rather small and outdated. Cleaning can be performed better. Hot water is limited for use because of boiler usage in the building which caused also a too low pressure flow. Advertised free wifi at the resort was only available for 30 mins in 24 hrs with a poor connection. Overall servi... Read more
from Liverpool, United Kingdom
Submitted on 18-05-2016
We booked this hotel thinking we would get a much dererved holiday! It was also my husbands birthday! We thought that when we booked a four star that we would get a good standard of hotel! The accommodation was small,cramped and tired. We had no view at all! The hygiene was good and the staff were excellent! The restaurant was just like a cattle market! Very noisy and cramped and every meal dispite the time of dinning it was full of children! This was mid May so what July and August would be li... Read more
Submitted on 02-06-2016
Just got back after a fabulous week at the Vell Mari. The hotel exceeded all expectations and was one of the best holidays that we have experienced. Check-in upon arrival was quick and informative and the reception team were very friendly. Our apartment/ studio was very spacious with a separate twin bedroom, double bed and child pull out bed in the main area. We also had a kitchen area including a fridge, a very large bathroom and an outside garden terrace area, including table and chairs. There... Read more
Submitted on 04-06-2016
We spent a relaxing ten days here. The family apartment was a good size and the beds were comfy. The shower was powerful and hot. We were on the ground floor in block 4 and there was no noise disturbances at all. A good nights sleep every night. They also have blackout curtains in the lounge and bedroom, and the travel cot provided had a good mattress. The whole hotel was kept really clean- rooms, restaurants, toilets, etc. Only thing to mention is toilet doors near pool were a bit tight to get ... Read more
Submitted on 14-06-2016
Irish Family. We had a fantastic holiday loved everything. pedro we miss you and michelle and lucy you were all amazing. Plenty of choice with food. we were there 10 days with our three children, we never left because they had so much to do they loved it. mini disco. kids clubs were great such a fantastic place. Very family orientated not for couples. Very clean. The reception staff couldn't do enough as all the staff, they were so friendly. Lots of different nationalities lovely friendly people... Read more
from Bristol
Submitted on 17-06-2016
My wife, 2 teenage sons and elderly parents have just spent 11 nights all inclusive in this hotel and had a great time. The hotel was clean and well managed with very attentive staff, the food was pretty good and you could always find something you like no matter how fussy you are. Can Picafort itself is also a nice town, quieter than Alcudia but very pleasant with easy access to the other resorts if you fancy a change of scenery. Well worth a 4 out of 5.
Submitted on 20-06-2016
We had a great time at Vell Mari, we travelled as a couple with our 11 month old daughter. Location: The hotel is located quite a way from the airport, so if you've got young children bare this in mind, our transfer was almost 2 hours on the coach with dropping other guests off and by this time our daughter was restless. The hotel is located about 5-10 minute walk to the nearest supermarket which stocks everything you'd need for your stay, bottled water, snacks, cereals etc etc. The walk back i... Read more
from Bristol, United Kingdom
Submitted on 27-06-2016
Stayed as a self catering family but no way was this apartment for that purpose. Kitchen consisted of a two ring hob. No kettle, no toaster, no microwave, no bowls, no kitchen utensils, one small saucepan. Area tiny with the smallest of work top. Family Apartment had no table & chairs in (strange for self catering) it but a double bed in this area which was next to noisy fridge and 2 foot from kitchen. Had to sit on small balcony table with 3 plastic chairs between 6 to eat. Not suitable w... Read more
from London, United Kingdom
Submitted on 28-06-2016
Pleasant two week stay. Room standard let this 4 star hotel down. Being sold by Skytours/Thomson as a lovely modern room when in fact it is dated very dark wood old style room in need of modernisation, chipped and smell of mould. Around pool hotel need to enforce a non-smoking rule as really unpleasant getting smoke blown your way or in your baby buggy whilst on sunbed. People smoke and just dump beside beds and walk ways which is no need when hotel does have smoking area set up. Stayed s... Read more
Submitted on 01-07-2016
The resort is green and has a very good layout. The apartment was OK. The kids club work in English and German... there is a writen rule that forbidens reservation of sun beds but no one respects that, what makes it hard to find a free sun bed even before 10am! At the restaurant the staff was rude. We didn't have drinks included and for twice we had problems: once with a bottle we brought for the baby and other time they refused to give us a glass of water for the baby!
from County Dublin, Ireland
Submitted on 02-07-2016
I stayed in Vell Mari for a week with my partner and 15 year old son last week. There wasn't an awful lot for him to do there. Vell Mari is really geared towards young families which I have to say I can't fault it for that. They had everything what young children love and plenty of activities for them to do during the day too with a great outdoor pool and a separate children's pool with a couple of slides in the children's pool, a small playground and table tennis. They also have a spa with an i... Read more
Submitted on 03-07-2016
Food was good, hotel and grounds was lovely. There was 2 bad points for me on this holiday. Location - about 20 min walk to any restaurants or bars, doesn't seem alot but when you haven't 3 young children it is difficult. Sunbeds - this made me quite angry, all beds were taken by 9am, yet not even half the beds were occupied. I reported this to reception and they said after 2-3 hours towels will be removed. Great I'll just stand up most of my holiday waiting for a bed to free up!
from Birmingham, United Kingdom
Submitted on 11-07-2016
Just returned from here with my 16yr old daughter and her friend. Took the All Inclusive option and was not all disappointed with the quality of the food. Salted Salmon was my favourite but the girls loved the excellent Pizza on offer at all times. Large variety of quality food. Room was clean (Room 4115) and hotel had put a double bed in the room for me instead of just relying on the pull out bed. :-) Cleaner needed a medal for clearing up daily after the girls. Entertainment -For me, great, v... Read more
Submitted on 12-07-2016
This is a nice resort but should not be sold as a self catering location. One kettle and small saucepan with not even enough forks for us all. No bowls or toaster or frying pan supplied. Impossible to cook for a family or even have a good breakfast. The on site supermarket was very expensive and didn't even have eggs to boil in the one small saucepan. Totally misrepresented. Only visit with all inclusive option. Good points were kids club and evening entertainment was mostly good.
Submitted on 15-07-2016
Just returned and have had time to reflect on the positives and negatives. I like to start with positive so here goes, food was fantastic, huge range and good quality especially in the evening. I had the salt baked salmon one night and ive never tasted better. Pools cater for all at hotel and kept clean. Indoor pool very refreshing on a hot day. Rooms basic but okay. Football, tennis, volleyball etc were brilliant and kids loved it but as you can imagine not practical on hot days. negatives, my... Read more
Submitted on 16-07-2016
STAFF: The reception manager, Tom and the young night receptionist were very helpful and friendly. The two blond women receptionists were some what aloof but did provide help when asked. The catering staff were exceptionally friendly especially Collins and the mature lady. One gardener (did not wear dark green) was very friendly and gave me a big smile when I saw him in the morning as I set off for my run. It was also nice to see him at the beach with his son. My biggest complaint is with domin... Read more
Submitted on 18-07-2016
7 of us stayed here for a for a week in June 2 couples with 3, 2 & 10month old. The staff were very friendly and welcoming. We arrived late (11pm) and they had a cold buffet available in the restaurant if we wanted any food. The rooms were ok though they probably could do with a make over. Kitchenette in the room came in very handy but could do with a few more utilises to make full use of it. Facilities in the hotel are very good two nice out door pools and one indoor. We only used the outdoor o... Read more
from Dunstable, United Kingdom
Submitted on 20-07-2016
We stayed for a week AI and from the minute we arrived 5am til the moment we left 11pm we had a brilliant time. The accomodation although small was adequate enough for a family of 5 with plenty of storage.Credit to Antonia the block 4 cleaner she was awsome. Food was varied and nice although sometimes a bit salty and the restaurant staff make you feel welcome-special thanks to Jose who made my daughters holiday..Matilda says Ola!! The grounds and pool areas are beautiful and well maintained. The... Read more
from Armagh, United Kingdom
Submitted on 22-07-2016
Overall the hotel and resort were good, food variety and portions were good as we were on an all inclusive basis ,we were even provided with a cold buffet on arrival at 2.00am with juice and soft drinks. A couple of negatives included the need to line up at night in the only bar,to get drinks during and after the evening entertainment. The heat in the bar was stifling, it would make more sense to keep the pool bar open even until 10pm to relieve the crowds looking for drinks . Also a word of a... Read more
Submitted on 25-07-2016
Great hotel. Staff are really friendly food and drink excellent. Entertainment was fantastic 1-2fly team were amazing. We took our 16 year old son and he had a great time getting involved with all the sports activities.
Submitted on 26-07-2016
Arrival Lack of rep on bus led to chaos. Twice as many people as seats got on and families separated. No intro to the resort delivered on route to hotel. Are we paying reps to just sell us trips?? Check In took a while due to an overbooking issue with another couple that seemed to take all reception staff to sort. Grounds Mostly Clean and well maintained. However our room on the positive was very quiet, the negative was it overlooked a wall!! I understand we can't have it all, however a few p... Read more
from Northampton, United Kingdom
Submitted on 31-07-2016
This hotel was booked randomly as we hated the first hotel we booked in our recent holiday (that's another review!). We read all the trip advisor reviews and saw the pictures and hoped it would be a good resort. We turned up and instantly WOW it was amazing. A beautiful looking, green, vibrant and lovely hotel with decent people. First class customer service, and the layout of the hotel was relaxing and just plenty to see and do. It was busy and always is here as it is so popular but mainly Ge... Read more
Submitted on 01-08-2016
Had a great week at this hotel .staff really friendly . Incredibly clean . Food always has lots of choice so you can always find something nice to eat bar staff really friendly and although a full hotel rarely had to wait at bar . Sun loungers always obtainable and the lifeguards will move towels and parasols if they think people are saving and not using them, which I think is the way it should be. The animacion staff and ein swei fly staff are friendly and really good with kids and activi... Read more
from London, United Kingdom
Submitted on 02-08-2016
Close to the seaside, the hotel pool was ok if you can book your sun lounger around 5am. German style hotel, had half board, should be one star rated. The food was disgusting, the waiters were rude and pushy. The hotel staff wanted to charge for anything. The indoor pool and jacuzzi was freezing cold. Very disappointed. Out room view was a dirty fence. We used to loved Mallorca in the last 25 years but this was the last time I visited and especially this hotel.
from St. Albans, United Kingdom
Submitted on 03-08-2016
Let's start with arrival. It's not a four star hotel in the usual sense. No one opened the door at reception and things seemed a little disorganised in the warm reception lounge. Once checked in we carted our luggage past the crowded pool to our room. Signs telling us not to walk on the grass ensured the grounds looked very tidy but it meant that if you couldn't find a sun lounger by the pool (towels on sunbeds at 8am are needed here, despite breaking the hotel policy) there's no option for ... Read more
from Leicestershire, United Kingdom
Submitted on 05-08-2016
Check in was quick and very friendly (although, later other receptionists were rather blunt). The room itself was pretty nice with the exception of the ants in the bathroom. This is not the fault of the hotel, however, and warn all visitors of the problem explaining that due to the location of the hotel, ants may be found in the rooms. We were told to inform either reception or the cleaners. Nothing was fixed, and the ants continued to come out of the hole near the shower, but they weren't too b... Read more
from Merthyr Tydfil, United Kingdom
Submitted on 07-08-2016
The Vell Mari is a 4* rated hotel located on the outskirts of C'an Picafort. The centre of the resort being a 5? taxi ride away or take the land train 4? adults / 2? children, through less than picturesque surroundings (it's not an evening stroll after dinner type walk). We have just spend 7 nights all inclusive with Skytours / Thomsons at this hotel, book chiefly for its price when compared to other similar listings. The hotel is set in beautifully kept grounds and part pine forest, whic... Read more
from Newcastle upon Tyne, United Kingdom
Submitted on 09-08-2016
We have just arrived back from our week away to the Vell Mari and we loved it. There was myself, my wife and our 15month old daughter. Rooms: a decent size, always cleaned and always quiet (we were in block 1), yes the room furniture isn't white, but a dark brown (mahogany) but this was fine with us. Hotel Staff: always very helpful and pleasant. Food: was always fresh and plenty of choice. Pool: plenty of activities, decent pool, although you do need to be up early to he the beds you want which... Read more
from Shanghai, China
Submitted on 11-08-2016
In a nutshell: + great grounds, relaxing stay, friendly staff, not too big - not by the beach or close to town (over 15min walk), rooms outdated (just like all the other hotels + 1. Food was pretty good, there was something no everyone. Just know not to expect lobster and caviar and you'll be fine 2. Beautiful grounds, spacious, exact opposite to the other majorcan hotels by the beach 3. Very enjoyable stay despite the crowd. Traveling to majorca mid july, overcrowded hotels were to be expect... Read more
from west midlands
Submitted on 30-08-2016
We have just returned from a self catering holiday staying at the vell mari. Overall, we had a lovely holiday and my 2 year old daughter loved it. I hasten to add that the enjoyment of our holiday was more down to our own management than the stay in the hotel. The room The room was quite spacious and comfortable. Fittings were well kept and it was kept clean. The AC wasn't the greatest but we were never too hot. Our major issue was that the room was not fit for purpose. We were self catering ... Read more
from newcastle
Submitted on 31-08-2016
Stayed all inclusive for two weeks in August with two children. Accommodation was clean and spacious and cleaned daily by the maids. Grounds and hotel spotless. Staff all polite and courteous. Food was good quality and varied. Great choice of alcoholic drinks, brands included in all inclusive. Husband had a massage which was great, 39 euro for 1 hour. As with all hotels in peak season you needed to be up early to use sun beds. If you weren't bothered on area of pool there were beds around 830... Read more
from London, United Kingdom
Submitted on 31-08-2016
Firstly i must add this is a family hotel and not fit for a relaxing hotel for a couple.The hotel is set in lovely grounds with a nice large swimming pool which is always busy with lots of kids.There is a kids disco at 20.30 and live entertainment which starts at 21.30.We really enjoyed the new jersey boys. I have read you need to be up at 06.00 to get a sunbed but we managed to get 3 together everyday at 07.30 with nearly every bed still available.People start coming down from 07.30 as the res... Read more
Submitted on 02-09-2016
We have just returned from two weeks at Vell Mari. We had a lovely holiday and I would recommend this hotel for families. Its not for people who want a relaxed child free resort. We stayed on an all inclusive basis, the food was ok but food that wasn't eaten at dinner would be served at lunch the following day. The food was repeated often. Our biggest gripe would be the restaurant, there were people walking in every direction, my 7 year old was regularly pushed out of the way by adults getti... Read more
from Cambridge, United Kingdom
Submitted on 04-09-2016
we returned from an 11 night stay at the vel mari yesterday. we went halfboard but i would definitely recommend all inclusive as there is plenty of options even for fussy kids! the hotel is a bit out of the way of main shops and the on site supermarket is overpriced so if you dont mind a 20 min walk the local cheap supermarket is a better option. entertainment was ok,the entertainment staff worked really hard!! my 8 year old loved the family football run by max. england v germany was a daily oc... Read more
Submitted on 13-09-2016
This is a really nice, clean, friendly place. Lovely pool, good food, friendly and enthusiastic staff. Not far to walk to the beach or you can catch one of the regular buses. Room was a reasonable size and cleaners were regular and efficient. Would recommend this place highly.
from Nottingham, United Kingdom
Submitted on 16-09-2016
I visited this Hotel from the 4th September for a week. I usually only go to Adults only, but because this hotel came up at a reasonable price so we decided to go ahead and book the week, hoping that the Children would have returned to school. So wrong!!! this Hotel was full of little ones under 5 with a few older ones from other Countries, to me it was a Nightmare, but saying this, the Children where well behaved at meal times, but around the pool you could not find an area to relax and enjoy ... Read more
from Portsmouth, United Kingdom
Submitted on 16-09-2016
Booked a three night all inclusive stay on a late deal as it offered better flight times. Arrived to be told they couldn't find our booking (cue a sweaty 5 minute panic) but finally found. Grounds are immaculate with clean large rooms more geared for self catering. We didn't experience problems with sunbeds and pool area was lovely. Entertainment was very limited (and a tad embarassing to watch - think X Factor early stage contestants!) but we only went for a quiet break and the overall reso... Read more
Submitted on 21-09-2016
Hi we booked for next May and noticed some sites say you have to wear trousers in restuarant but some don't mention it is this right please can you advise us as we are coming as two families and do not want to turn up with unsuitable wear for the men
from Plymouth, United Kingdom
Submitted on 21-09-2016
Just got back from a weeks holiday staying at the Vell Mari hotel. Rooms bit dated but always clean, food very good with lots of selection, staff always polite and pleasant. Just shame the weather wasn't good!!
from Kastrup, Denmark
Submitted on 22-09-2016
We have spend 10 summer vacations at this hotel. It is a fantastic place to spend your holiday. The rooms are always tidy and clean and the surroundings are perfectly kept. You are always treated by the most kindly and service-minded staff. Looking forward to vist once more.
Submitted on 22-09-2016
Both me and my partner visited the vell Mari last week.on arrival reception staff very friendly/helpful in finding our room.reception staff as week went on were very ignorant and unhelpful the lady with curly hair terrible customer service.very ignorant. hotel is a nice hotel rooms dated but kept spotless clean by the cleaning team.beds very uncomfortable furniture very dated and uncomfy. Air conditioning barely worked and made loud dripping noises. The restaurant has to be the worst part of t... Read more
from Nottinghamshire, United Kingdom
Submitted on 24-09-2016
Having just arrived back from a week at this hotel there isn't much to rave about or much to complain about ! It is an average place with very clean ( although dated as previously stated ) apartments,the bed my husband slept in was the worst we have ever had, certainly needs replacing ( block 2 room 2315 ) . The reception staff where helpful although one gentleman gives the impression he would rather be somewhere else and is very sullen ! The food is pretty dire and we ate out even though we ha... Read more
from Kingston-upon-Hull, United Kingdom
Submitted on 02-10-2016
we have visited hotel last wk. air con wasn't working whole 9 days as on the reception very rood lady said that its and of season and night are cold, also she said that in the whole hotel air con is off and that it will be raining so we don't need that!! how rude!!! so very hot nights without the air to breath !! food quite boring, repeating quite often. just the dinners was nice. very cold water in the swimming pool. pool not heated. Very boring animation, mainly for the small kids... they... Read more
from Harlow, United Kingdom
Submitted on 05-10-2016
This was our 2nd holiday at The Vell Mari (we stayed there same time last year) and we had another wonderful holiday. Yes, the rooms are a bit old fashioned but they are comfortable, roomy and well cleaned every day by the most friendly and polite cleaning ladies often leaving fancy designed towels on the bed with chocolates. The pool is great, loads of room and plenty of sun beds. There is no need to reserve your sun beds before you go to breakfast but unfortunately you do get some that do, nor... Read more
from Cheltenham, United Kingdom
Submitted on 09-10-2016
Well we arrived lunch time on Monday and left Saturday evening, staff were welcoming and fluent in several languages. They are differently German dominant and Thompson do not have and english rep here but the one they do have was very helpful. Someone else mentioned on here that you have to pay for everything, even water this is not a lie. I can confirm every drink including water is a pay item and they are insistent on putting everything onto your room bill. We preferred to pay cash so no over ... Read more
from Bury, United Kingdom
Submitted on 09-10-2016
The hotel is geared towards families and as such was very good, unfortunately there were just the 2 of us and we were a little too old for the facilities on offer. It was a fair walk into the resort centre which turned out to be a little dissappointing.
from Exmouth, United Kingdom
Submitted on 11-10-2016
This hotel is ok if you have children. Young children at that. If you haven't. You have been warned. This is supposed to be a 4 star hotel. Not on your nelly. 2-3 at most. The moment we reached our hotel 15-20 minutes from anywhere and saw it......we knew oh god what've we done. We booked half board. Knowing that you have to pay for drinks and lunch. However, the fresh water from machine is free at breakfast but god forbid you make that same conclusion for evening dinner. It's not. Food is aime... Read more
from Dublin, Ireland
Submitted on 12-10-2016
The food is really bad.. the staff not friendly... not suitable for people without children.. the beds uncomfortable and the sofa bed also uncomfortable and it's very low to the floor. Would never go on a all inclusive holiday again
from Scunthorpe, United Kingdom
Submitted on 16-10-2016
Don't know quite where to start!!!! All the bad reviews from people not quite sure what planet they are on but if you want a 5 or 6 * hotel then book one don't go to one lower then complain about anything and everything which aren't actually true .... With my children being a bit fussy eating there was a very wide selection so when people say food was bad it WASNT !!!!... Room was spacious clean .... Hotel was fantastic ... staff was polite so when reviews say they was rude they wasn't they was ... Read more
from Enfield, England, United Kingdom
Submitted on 16-10-2016
Went with my other half from the 6th of September to the 13th. Went with Thomsons, half-board for 7 Nights - location of hotel not great, bit far out from bars (if you want to call them bars - bit 80's), beach is 10/15 minutes walk from hotel (beach is lovely, nice bar there - no lookie lookie sellers). If you want to get to bars/pubs, it's a ?5 cab ride to monte Carlo strip - not a great selection there but there is Charlys nightclub, sat night there is your best bet, open till 6am and only... Read more
from Hatfield, United Kingdom
Submitted on 16-10-2016
Good for children but not older couples. Restaurant very busy and noisey staff very good but customers not so good. Staff very smart but customers in shorts and T shirts in the evening even though it is not allowed.
from Grimsby, United Kingdom
Submitted on 17-10-2016
Came for four days with friends hotel n grounds are lovely staff seemed friendly enough just a shame the food was so bad ! Barely any choice at meal times n I've never come across a snack bar so bad it was basically a fridge ! With 2 choices of sandwiches and some chicken nuggets me to a microwave absolute joke and because of this I wouldn't return had they however provided some at leAst half decent food I probably would of returned but the food is a big no no and had to eat out