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Palladium Hotel Don Carlos

Ibiza, Balearic Islands, Spain (IBZ)

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Based on 1059 reviews
Room & Rates
Economy Room

Economy Room

1 double or 2 twin beds
Features a private balcony

Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar, and room service
Sleep - A pillow menu
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning
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Standard Double Room

Standard Double Room

1 double or 2 twin beds
301-sq-foot (28-sq-meter) room, balcony with courtyard views

Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar, and room service
Sleep - A pillow menu
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning
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Standard Double Room, Sea View

Standard Double Room, Sea View

1 double or 2 twin beds
301-sq-foot (28-sq-meter) room, balcony with sea views

Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar, and room service
Sleep - A pillow menu
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning
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Economy Room, Sea View

Economy Room, Sea View

1 double or 2 twin beds
Features a private balcony

Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar, and room service
Sleep - A pillow menu
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning
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Suite

Suite

1 queen and 1 sofa bed
377-sq-foot (35-sq-meter) room, balcony with sea views

Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar, and room service
Sleep - A pillow menu
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning
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Suite (3 adults)

3 beds
Features a private balcony

Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar, and room service
Sleep - A pillow menu
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning
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Double Room Single Use

Double Room Single Use

1 bed
301-sq-foot (28-sq-meter) room, balcony with courtyard views

Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar, and room service
Sleep - A pillow menu
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning
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Palladium Hotel Don Carlos
Carrer los Rosales, 53, Santa Eulalia del Rio, Spain 07849

Rooms
Make yourself at home in one of the 168 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets.

Amenities
Take advantage of recreation opportunities including an outdoor pool and a fitness center.

Dining
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary continental breakfast is included.

Business, Other Amenities
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite.

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Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Guests under 18 years old are not permitted at this adults-only property.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Elevator / Lift
  • Fitness Facility
  • Free Breakfast
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Room Service
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1059 reviews
from Lincoln, United Kingdom
Submitted on 21-05-2016
We stayed for a week at this hotel in May 2016, In our opinion this is a lovely hotel, the staff were very polite and helpful, we did have an issue with our room but this was sorted very efficiently by the reception staff. Our room was comfortable, clean and had everything we needed. The pool area was lovely, although pool was cold, but to be honest I thought this was all hotels abroad. Ample sun beds which very few people saved so there was always some around. We found the hotel a nice walk fro... Read more
from Strathaven, United Kingdom
Submitted on 22-05-2016
Stayed here last week and had a fantastic time, the minute you walk in the reception the cleanliness hits you, smells gorgeous. The receptionists who greeted us were very welcoming, straight to a lovely buffet lunch, which was the start of many great meals, if you're looking for the full works for breakfast every day, this is the hotel for you. Thoroughly enjoyed every meal. We had a Preferential Suite, if available would definitely recommend, sunbeds and jacuzzi on the balcony, great idea! The ... Read more
from Wales, United Kingdom
Submitted on 22-05-2016
Here goes my first ever review! Myself and my husband has just returned home from a fantastic holiday at palladium don Carlos, Celebrating our two year wedding anniversary in this beautiful hotel. Everything about the hotel is brilliant, all the staff are extremely hard working, and so friendly! Reception staff are really lovely, not forgetting the amazing entertainers. Especially Razvan, he's absolutely fab! made our holiday! This is by far the best hotel we've stayed in as yet, very well deser... Read more
from Luton, United Kingdom
Submitted on 22-05-2016
Just spent a week at this hotel, travelling with Thomson. There were six in our party and we all rated it first class. It's a bit of a walk from the resort centre but worth it. The hotel staff were efficient, helpful and friendly , nothing was too much trouble. They provided, pool towels, fridge, safe, water, tea and coffee in the room and wonderful food. The restaurant was a credit to them, lovely and clean and the food presentation was superb. We travel a lot and rarely visit the same p... Read more
from Twickenham
Submitted on 23-05-2016
The location is lovely with Santa Eulalia town a ten minute walk away. This is an adult only hotel which is very modern, clean and fresh. I agree with another reviewer that the beds were very hard though, two singles zipped up to make a double, and although we were promised a seaview it was a side room. The website stated that all rooms had a hydra-massage bathtubs but we only had a walk in shower with water than could jet out everywhere which was pretty impractical. It was very cold in the ev... Read more
from Grantham, United Kingdom
Submitted on 04-06-2016
Arrived on 20th May for a 10 day holiday. Brilliant hotel with excellent facilities and in a great location. Nice walk into main resort and right on the beach. Food and accommodation was very good and staff were friendly and helpful.
from Warrington, United Kingdom
Submitted on 05-06-2016
Second visit to the Don Carlos and the hotel and staff are still superb. The food is of a high standard still,though no fresh pasta meals cooked to order on offer-could just have been the timing of our visit. It has changed in the variety on offer at meal time - 3 types of pork at lunch and evening meal??? This could be down to the large number of visitors from Germany and Europe..I have no issue with this but lets not have 3 types of pork at every meal. We had a suite this time- superb room. ... Read more
from Sheffield, United Kingdom
Submitted on 06-06-2016
We stayed for two weeks in May 2016, and booked through Jet2Holidays as a package. Once we arrived at the hotel we requested to upgrade from a standard sea view room (which was nice, great views, but felt a little small for us, for a two week stay) to a Presidential Suite (a much larger room, bath in the centre, and a jacuzzi on the balcony). Silvia managed our upgrade very well, managing the move of luggage and remembering our requests and also our anniversary date during our stay - which was... Read more
from Bingley, United Kingdom
Submitted on 06-06-2016
We stayed here to have a relaxing break after getting hitched. We originally booked via Booking.com in March and asked via the website if there was anything special they could offer since it was our honeymoon. After several emails, telephone calls as well as Booking.com intervening we were still non the wiser if any special requests could be met. Nevertheless we arrived at the hotel and were greeted by friendly faces, a smoothie fruit juice and a cold towel which was lovely and refreshing. Our... Read more
from Whitburn, United Kingdom
Submitted on 07-06-2016
We returned home on 29th May after another great holiday to Don Carlos. All of the hotel staff are marvellous , too many to mention by name. Just a special mention to Dennis on reception who was very helpful to us with a couple of tiny problems we had with Wifi etc. The food was as usual up to a high standard, with loads of choice, as our waistbands can vouch for. The entertain supplied by Aivis, Silvia, Razvan and Leen was excellent, from darts, French Boules etc during the day to the excellen... Read more
from Cambridge, United Kingdom
Submitted on 17-06-2016
My two daughters and I have just returned from a short break and loved every minute. The staff were very attentive, pleasant and helpful. The food and rooms were excellent and we had amazing views from our balconies. The entertainment staff, in particular, Sylvia, Razvan and Aivis were brilliant. We thoroughly enjoyed the afternoon quiz and my daughters enjoyed the water aerobics. Evening entertainment was first class and the quiz night was lots of fun. The hotel was spotless and always smelt be... Read more
from
Submitted on 18-06-2016
We've just returned from a 2 week stay here and thoroughly enjoyed our holiday. The staff are without doubt, 100% committed and nothing is too much trouble. They are all excellent. The entertainment staff work so hard without being in your face and the entertainment was very good - we watched the shows most nights. The food is very good and there is a varied selection. There was always something for everyone. The place was always clean and tidy and the maid service excellent with clean tow... Read more
from
Submitted on 18-06-2016
I recently stayed at Palladium Hotel Don Carlos for five fabulous days. Throughout my travels, this hotel, by far, was absolutley amazing. A buffet breakfast, lunch and dinner was included and it was certainly the best buffet I have ever experienced. The hotel totally exceeded my expectations above and beyond. A fantastic hotel, must also deliver an exceptional service, which all the staff delivered very consistently and to perfection. With special thanks to Razvan Nechita, who provided a fun ... Read more
from Hemel Hempstead, United Kingdom
Submitted on 18-06-2016
Cannot find fault with this hotel .. All the staff were friendly and couldn't do enough for us.. The hotel was spotlessly clean . The food was lovely with a huge choice . The location was also very good a nice little beach right on your doorstep .. A short walk away takes you into the centre of Santa Eularia where there are lovely shops and bars . The entertainment was varied not my cup of tea but lots of people enjoyed it .. It was on at 9.30pm for an hour ..
from Manchester, United Kingdom
Submitted on 21-06-2016
We travelled to this hotel with Jet2.com a party of 4 sisters, the package was cheaper than other well known companies, we had adjoining rooms as requested. The rooms aren't large but were adequate enough, bright, clean and a fantastic bathroom. The hotel is lovely, the food good and varied and please try the Belle Viste Italian restaurant it is fabulous, guests can book into it once a week. The bar service tends to be a little slow as in the mornings and afternoons there would be just one me... Read more
from Worcester, United Kingdom
Submitted on 24-06-2016
Overall this hotel was fantastic! A couple of negatives but nothing that would mean I wouldn't recommend or go back. Staff- all so lovely, attentive and friendly. They all spoke great English as well as other languages too. The welcome drink on arrival was also so great- a lovely cold glass of fresh orange juice. The entertainment staff were also very friendly (and funny) and not pushy with games etc. Rooms- lovely and clean and spacious. Lovely big comfy bed. Bath robes, slippers, mini fridge... Read more
from Leicester, United Kingdom
Submitted on 26-06-2016
Just returned from another fantastic 2 weeks at this resort and hotel food great weather fantastic Back again next year as are many of the friends we met again who returned many times to this lovely hotel
from Lincoln
Submitted on 28-06-2016
Absolutely loved Palladium Hotel Don Carlos! it was my partner and my first holiday together as a couple so we hoped it was going to be special and thanks to this hotel it most certainly was! Idyllic location, excellent food particularly the Bella Vista a la carte restaurant, friendly staff, very clean lovely room (ours was a standard room with a side sea view which was fine but when we go again we will ask for a room poolside with even better views of the sea!) the evening entertainment was ver... Read more
from bedfordshire
Submitted on 30-06-2016
Just returned from a weeks holiday , I can not speak highly enough about every member of staff that work at the hotel . From the moment we walked through the doors customer service has been exceptional , it's defiently the most hospitable hotel we have ever been to . We were greeted with a refreshing glass of juice on arrival and shown to the restaurant where a small buffet had been laid on for us despite it being 2am , we have never had that level of service anywhere . Our room was lovely and p... Read more
from Leeds
Submitted on 30-06-2016
Everything about this hotel is just right. Peacefulness, Welcome, quality surroundings, food, (strawberries, melon, sandwiches, nuts, crisps, ice creams for snacks!), staff, television room for football followers, drinks, entertainment, rooms with kettle and tea/coffee, location, cleanliness, restaurants, cleaners and free pool towels and in room safe and fridge. This was our 5th time over the years to Santa Eulalia but our first time to Don Carlos and we will definately return. The manager of t... Read more
from
Submitted on 04-07-2016
This is a really late review, as we travelled a year ago! But, the hotel was perfect! We were only 18 at the time, and considered young for an adults only, but that didn't affect the holiday at all. The reps were absolutely amazing and so was both daytime and evening entertainment. The food was amazing, and there is a very good range! The only thing to mind is the salad, as I consumed it one night, and was poorly the next day. But, it didn't effect the holiday. The Thomson rep was lovely and re... Read more
from Highbridge, United Kingdom
Submitted on 04-07-2016
After paying to upgrade to a seaview, we were shown to our rooms which had very limited seaviews over the top of trees at the side of hotel. We asked to be moved and were allocated rooms at the front of the hotel with a slightly better view, if you stood one end of the balcony. Several people had complained about the same issue whilst we waited at reception for this to be sorted. Apart from this problem the hotel is good value for money. The food was very good and plenty of choice. The staf... Read more
from herts uk
Submitted on 04-07-2016
I stayed with my daughter for a five day post-exam break-just what we needed! Excellent location-perfect room-not huge, but beautiful sea view and lovely bathroom. Food all buffet-which was fine, amazing choice-especially for breakfast (including Cava!)-but it was a real treat to eat at the a la Carte restaurant on our last night-fantastic food! Enjoyed evening stroll into town-where it is possible to catch ferry to Ibiza town and other places along east coast. However, probably stand out featur... Read more
from County Westmeath, Ireland
Submitted on 06-07-2016
We stayed in this hotel in early June this year. It certainly changed my mind about the all inclusive experience, everything was perfect from the wide variety of food for breakfast, lunch and dinner to the entertainment at the the pool during the day and at night. The rooms were spotless and cleaned every day. The staff were very helpful and friendly. I couldn't fault anything and would highly recommend this hotel. Alva & Paddy, Ireland
from Sutton Coldfield, United Kingdom
Submitted on 06-07-2016
Ive just returned from the Don Carlos, my wife and I stopped two weeks. The best part of this hotel is the staff, they are so friendly and helpful. Paula in the restaurant, Stefan on the bar and Stan on the entertainer team to name a few. We didn't have a sea view room and it was ok, the only issue was the lack of storage space, not a lot if you've packed for two weeks. We also had a problem with the balcony door, it was difficult to close and looked like someone had tried to break in at some p... Read more
from Leicester, United Kingdom
Submitted on 06-07-2016
Just returned from a one week holiday with a friend staying at the Don Carlos. First time to Ibiza and were recommended to the area by friends. The hotel is very welcoming with friendly staff and the food in the buffet restaurant was very good. Our experience at the A La Carte Restaurant was not so good and for us the food was not quite the standard we expected. Our room was on the 4th floor with sea view which was lovely. it was clean but on the small side. The hotel is let down by the poo... Read more
from
Submitted on 08-07-2016
Where do I start?!!! Helpful tips that I wanted to find out, yes pool towels are supplied. Men can wear smart shorts to dinner in eve, long trousers are NOT compulsory, thank goodness. Beautiful location, lovely hotel, food good, weather good, lovely walks. Never a problem getting a sun bed, always plenty still left at 9.30. Rooms were fine, a bit on small side but adequate, kept very clean. The drinks in all inclusive were good. The waiting staff were always smiling and always attentive. Evenin... Read more
from Wrexham, United Kingdom
Submitted on 08-07-2016
Wat a fantastic week we have just had here, 6 of us family members went, rooms were small but spotless, service was fantastic, nothing too much trouble. the staff work such long hours. I have special dietary requirements which were pretty much met , although it could have been a little bit more organised, i waited three days for gluten free bread for morning toast to find out once i asked to speak to the manager that the bread was actually bought in for me but the waiting on staff didn't bring... Read more
from wrexham
Submitted on 10-07-2016
It was our first holiday ever with both my sisters and we wanted to make it a holiday to remember, well we could not have chose a better hotel, from the moment we arrived at the lovely,, spacious reception we felt at home with a nice class of orange juice supplied by the welcoming staff. On arrival our rooms were not quite ready so we offered to change from our traveling clothes to something more suitable in the guests changing rooms, and lovely they were too, very clean and modern, a very goo... Read more
from Midlands
Submitted on 10-07-2016
We have just come back yesterday from our 4th year at Don Carlos, I can't say enough about the fabulous staff and the cleanliness of the hotel, everywhere smells lovely and clean and the staff bend over backwards to help and are so friendly. We didn't have a sea view room this time but could still see the sea . The food was very much improved this time which made our stay even better this year. The al la carte restaurant was as always a lovely dining experience with fabulous food and again the s... Read more
from Newcastle upon Tyne, United Kingdom
Submitted on 12-07-2016
Lovely hotel, staff were excellent. Room 443 (suite) had a fabulous sea view of the bay and was very quiet. Buffet food was very good but a bit disappointed with the variety on offer in the Bella Vista and the additional supplements were very expensive. Entertainment staff were great especially Sylvia and Avis. Definitely need more coat hangers as we only had 12 between 2 of us. Nice little beach down a few steps from the hotel but beds were always available around the pool. Worth paying a bit e... Read more
from Eastbourne, United Kingdom
Submitted on 13-07-2016
This is the second time we have stayed at this hotel , having been here 2 years ago . We returned this time with my sister-in-law and her husband as we liked it so much on our previous visit. After an early morning flight we arrived before lunch and were swiftly checked in . We were able to move into our sea view rooms on the 4th floor quite quickly after a refreshing drink . We had upgraded to rooms with a jacuzzi bath which are huge and include 2 flat screen tvs , his & her wash basins as we... Read more
from Helensburgh, United Kingdom
Submitted on 15-07-2016
Spent 5days at this hotel for my husbands 50th birthday in May this year. On arrival we where offered a cool drink and a refreshing face flannel whilst waiting to check in. We stayed in the preferential suite which was very nice with a jacuzzi bath in the bedroom and a hot tub on the balcony it's very close to the beach ,so close you could hear the waves whilst lying in bed, lovely to wake up to. You could sit in the hot tub and take in the surroundings, the room is on the side of the building... Read more
from Aberdeen, Scotland, United Kingdom
Submitted on 19-07-2016
Booked for a very last minute bit of sun (and cheap flights to Ibiza!). Have always thought of Ibiza as a clubbers destination, but to the north of the island, lots of lovely resorts exist like this one. The hotel is decent, clean and kept nice and cool during the day (although the room fragrance in reception is a little too strong for my liking). The staff overall are very friendly and helpful, the reception staff the best. However we were running a little late one night for the a la carte rest... Read more
from Central Scotland
Submitted on 21-07-2016
We were looking for a quiet hotel (no kids) where we could chill out for a week and we certainly found it at the Don Carlos. We spent a little extra on booking a 'preferencial' room, and it was certainly worth the money. Our room was huge with its own large terrace, overlooking the sea, with our huge Jacuzzi bath. We were also all inclusive which I personally think is great for a week, but I would probably struggle for a 2 week period anywhere. However, the food was good and there was a real... Read more
from Southampton, United Kingdom
Submitted on 22-07-2016
Myself and my husband wanted a quick five day holiday just us before we moved to another part of the island to meet up with friends. We've been to Ibiza four times and have stayed in all sorts of hotels from the Aguas de Ibiza to hacienda na xamena and villas to real budget jobs. For the money we paid and the fact we were all inclusive, this is probably the best value for money hotel we've stayed in on the island. The staff were also exceptional. We were greeted at 2am with a very friendly man a... Read more
from bolton,england
Submitted on 22-07-2016
Just returned from our second visit to this amazing hotel and have already booked again for next year. Every single member of staff is pleasant, helpful and a pleasure to meet. We were always greeted with a smile from everyone from the cleaners up to management who are always around and available. The reception staff are excellent and nothing is too much trouble for them. The rooms are spotless and include coffee and tea facilities, fridge, robes and slippers, excellent hairdryer that actually ... Read more
from Aberdeen, United Kingdom
Submitted on 22-07-2016
My wife and I never return to the same place twice, however, after our visit to the Don Carlos last year we felt we had such a good holiday that we would return this year! Undoubtedly the quality of this establishment is perpetuated by the staff, in short they are brilliant! The cleaning staff, the dining room staff, the bar staff and the reception staff, all superb. A special mention must go to the animation team. Wee Silvia, Aivis, Bego and Alba have so much energy it becomes infectious. I... Read more
from Biddulph, United Kingdom
Submitted on 24-07-2016
Just returned from a very hot & sunny 8 nights in Santa Eulalia with my husband. The resort is superb, great choice of bars, restaurants, shops. The resort is exceptionally clean. Everyone very friendly! Beaches very clean & the sea is wonderful & warm! Enjoyed our stay at Palladium Don Carlis Hotel. Food excellent, staff very efficient & friendly. Pool excellent but the sunbeds are a bit too close together & we struggled most mornings by 9am to get 2 sunbeds together under a parasol, as guest... Read more
from Edinburgh, United Kingdom
Submitted on 27-07-2016
This is our second time at this hotel, the last one being 3 years ago and it is still as good as the 1st time. Check in was quick and we were offered a cool drink which was very much appreciated as it was very hot, we were shown to our room 240 and the porter brought our bags up for us. Our room was at the end of the building which didn't give you much sea view, but it was adequate for our stay, but would have liked to have been in the middle a bit, the rooms have everything that you need for yo... Read more
from Liverpool, United Kingdom
Submitted on 27-07-2016
I felt I should comment on feeling just as excited about it as I did the 1st one. Welcoming staff throughout the hotel and rooms was very clean & tidy. All rooms have a safe hair dryer and tea & coffee making facilities. Food a wide variety to suit most taste drinks are branded names. Entertainment was a bit of a let down for the 1st few days, it was restored when we spoke to Toni Riera who dealt with it. We have already booked to return next year again..
from Norwalk, Connecticut
Submitted on 03-08-2016
Check in was a breeze... Although our room was not ready( we were early) the staff gave us a full review of the resort as well as its sister properties which as guests of the Don Carlos we were also able to use. We were also allowed to use the hotel amenities while we waited for our room. We rented a suite on the 3rd floor. The room was large enough and tastefully decorated. My only complaint is that the bed was not at all comfortable, it was very hard. We had the breakfast lunch and dinner pack... Read more
from Preston, United Kingdom
Submitted on 03-08-2016
Santa Elulia a pleasant resort if hotel chosen wisely from Jet2 descriptions. Palladium Don Carlos a very pleasant location with good service. Easy access to main promenade via coast path. Staff helpful and friendly in all areas.
from
Submitted on 03-08-2016
We arrived to friendly and kind reception staff, I was checked in by a man called Dorian who was very welcoming and explained everything available at the hotel extremely clearly and concisely, our rooms weren't ready when we arrived but we were able to use the facilities and settle in in the bar while we waited. We were given a 4th floor room and our bags were taken up the room for us. The view was to die for having a completely unrestricted view of santa eulalia which looked just as enchanting ... Read more
from Glasgow, United Kingdom
Submitted on 07-08-2016
We were on holiday in Ibiza for our friends daughters wedding and spent a fabulous 12 nights at the Don Carlos Hotel in Siesta, near Santa Eulalia. We arrived at lunchtime and were impressed by the clean, modern and pleasantly fragranced reception area. We were greeted by 3 receptionists who were almost apologetic about the new tax being levied by the Balearics government. On our arrival we were also welcomed by a young gentleman who offered us a cool fruit juice and a refreshing cool towel t... Read more
from Kingston upon Hull, England, United Kingdom
Submitted on 07-08-2016
We arrived at around 11.30am and our room wasn't ready, however they let us get changed in a courtesy room so wasn't a problem. We went for a walk and had lunch and luggage was taken to the room. We were on the fourth floor in a suite and would def recommend the room, spacious, clean and big balcony. Although we had a problem with the safe it was sorted out immediately. The food in the restaurant and al a carte was lovely, plenty of choice everyday for both lunch and dinner. The only small (and... Read more
from Essex, United Kingdom
Submitted on 08-08-2016
We arrived around about 1am with a lovely greet from Pedro in reception. Easy check in and straight up to our stunning room. I had booked this holiday as a birthday surprise so at an additional cost I had asked for the birthday package. This was all set up and ready in our room on arrival and was perfect. Our room was absolutely stunning, we were staying in one of the preferential rooms with sea views. Couldn't ask for anything better, the views and room we're perfect and the room was kept so c... Read more
from Leeds, United Kingdom
Submitted on 10-08-2016
Stayed here beginning of August for 7 nights. Second visit to this hotel, booked sea view and requested high floor. Allocated room on second floor. Rooms clean and comfortable, bedding and towels changed daily. Toiletries replenished daily. Food on par with other four star hotels. Drinks replenished in restaurant by very attentive staff. Enjoyed a meal in the Bella Vista restaurant. Food excellent but spoilt by a bill for wine 15 euros. We ordered a bottle of house wine from the include... Read more
from WEST MIDLANDS
Submitted on 10-08-2016
This is our 3rd stay and I must say again what wonderful staff they have working here always professional ,polite ,smiling and very happy to help . We had a top floor sea view suite and although more expensive it's well worth it a much bigger room with separate rainforest shower and large jacuzzi bath ,seating area with flatscreen TV and a very much larger than average super king size bed with another flatscreen TV ,double sinks and a good amount of storage , and a double size roomy balcony . T... Read more
from
Submitted on 11-08-2016
Just home after a 10 day all inclusive stay at this hotel. We loved almost everything about it and would be being really picky to state the things we didn't. Food was excellent- always an amazing choice for all 3 meals with brilliant service. Pool was lovely and never too busy. Have read previous reviews regarding sunbeds but we didn't really see this as an issue. Could always get one after breakfast- didn't have to be up at crack of dawn unless fussy about where you wanted to be. Entertainment ... Read more
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