Hotel Features.
Iberostar Grand Hotel Mencey features a coffee shop/café and a swim-up bar. Room service is available 24 hours a day. Recreational amenities include an outdoor pool, an indoor pool, a health club, a spa tub, and a sauna. The property's full-service health spa has body treatments, massage/treatment rooms, and facials. This 5-star property has a 24-hour business center and offers small meeting rooms and audiovisual equipment. Complimentary wireless Internet access is available in public areas and the hotel has an Internet point. This Santa Cruz de Tenerife property has event space consisting of banquet facilities and conference/meeting rooms. For a surcharge, the property offers a roundtrip airport shuttle (available on request). Wedding services and tour/ticket assistance are available. Additional property amenities include an arcade/game room, multilingual staff, and gift shops/newsstands. A total renovation of this property was completed in November 2011.

Guestrooms.
261 air-conditioned guestrooms at Iberostar Grand Hotel Mencey feature minibars and safes. All accommodations have balconies. Bathrooms feature bidets, bathrobes, complimentary toiletries, and hair dryers. Wireless Internet access is complimentary. Guestrooms offer desks. Televisions have pay movies. Also included are windows that open and blackout drapes/curtains. Guests may request a turndown service, irons/ironing boards, and hypo-allergenic bedding. Housekeeping is available daily.

Notifications and Fees:

• This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Self parking fee: EUR 12 per day
• Breakfast fee: EUR 15 per person (approximately)
• Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.