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Be Live Experience Orotava

Tenerife Nor, Canary Islands, Spain (TFN)

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Hotel Specials
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Based on 409 reviews
Room & Rates
Single Room

Single Room

1 bed
215-sq-foot (20-sq-meter) room, balcony with city views

Entertainment - WiFi and cable channels
Food & Drink - Minibar
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Double Room

1 double bed or 2 twin beds
Features a private balcony

Entertainment - WiFi and cable channels
Food & Drink - Minibar
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Suite

Suite

1 queen and 1 single bed
215-sq-foot (20-sq-meter) room, balcony with city views

Layout - Separate living room
Entertainment - WiFi and cable channels
Food & Drink - Minibar
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Double Room (VISTAS)

Superior Double Room (VISTAS)

1 double bed or 2 twin beds
215-sq-foot (20-sq-meter) room, balcony with city views

Entertainment - WiFi and cable channels
Food & Drink - Minibar
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Double Room (vistas, monoparental)

1 double bed or 2 twin beds
Features a private balcony

Entertainment - WiFi and cable channels
Food & Drink - Minibar
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Double or Twin Room

Standard Double or Twin Room

1 double bed or 2 twin beds
215-sq-foot (20-sq-meter) room, balcony with city views

Entertainment - WiFi and cable channels
Food & Drink - Minibar
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Be Live Experience Orotava
Avenida Aguilar y Quesada, 3, Puerto de la Cruz, Spain 38400

Rooms
Make yourself at home in one of the 236 air-conditioned rooms featuring minibars. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace.

Dining
Enjoy a satisfying meal at a restaurant serving guests of Be Live Experience Orotava. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

Business, Other Amenities
Featured amenities include express check-in, a 24-hour front desk, and multilingual staff. Planning an event in Puerto de la Cruz? This hotel has 6456 square feet (600 square meters) of space consisting of a conference center and meeting rooms.

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Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 4 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes
 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Conference Rooms
  • Elevator / Lift
  • Express Check-In
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 409 reviews
from Yarm, United Kingdom
Submitted on 28-12-2015
First of all I must say that we received excellent service from Jet2 Holidays from start to finish. When we checked into the hotel we paid the usual deposit (20 Euros) for use of the safe along with a fee of 15 Euro which was non refundable, it would be better if this was built into the holiday cost. Beach towels cost 10 Euros each refunded on their return but if you want to change them for clean ones they charge you 1 Euro per towel, the towels are so old and tattered it is a bit much. Short... Read more
from Cornwall, United Kingdom
Submitted on 26-01-2016
No iron or ironing board available.You have to pay a deposit for pool towels and tv remote controls which is surprising for a 4 star hotel.No ventilation in the bedroom unless you leave the patio styled doors open all night.
from Tenerife, Spain
Submitted on 08-02-2016
The pool area has been updated and is very nice. The rest of the hotel is very dated and certainly should be rated as a 3 star not a 4. The breakfast is pretty poor with soggy bacon and awful watered down fruit juices.
from Chester, United Kingdom
Submitted on 17-02-2016
Large bedroom with good shower in bathroom. Very clean hotel. In flat part of Peurto de la Cruz so quite convenient, Good choice of food, plenty of fresh fruit at breakfast and in the evening. Nice selection of breads and freshly cooked pancakes at breakfast. Loro Parque well worth a visit, but allow a full day. Taoro Parque nice quiet area overlooking Peurto, but good climb up.
from Leicestershire, United Kingdom
Submitted on 28-03-2016
we have just returned from this hotel and thought it was fantastic. Food was plentiful and exciting. Staff were brilliant. The only let down is there is no entertainment of a night..the bedrooms were kept cleran and tidy right through.The staff were very helpful although they dont understand english very well but we cant speak spanish so its our let down for not trying.We traelled with jet 2 whoare very organised with the traansport but very dissapointed that we didnt have a rep at the hotel as... Read more
from
Submitted on 01-08-2016
I saw all the previous reviews and i was curious if the negative ones, are confirmed... In fact, not ! I liked the hotel, big enough rooms with ocean view (not worth paying extra for) The guy from the check in was a true professional (i appreciate it) Food was very good and diverse, those who are complaining about food temperature, are recommended to get at the restaurant, a little bit early. Negatives are: *the wi-fi witch is extremely poor. The administrators must know that we are in the 21st... Read more
from Province of Barcelona, Spain
Submitted on 03-08-2016
Very good location, excellent staff, very nice place. Plenty of food and very good and diversity from one day to another. Very clean hotel. We enjoyed every moment of our stay in this hotel. Definitely we will come back.
from
Submitted on 07-08-2016
Me and a friend stayed at the Orotava for 5 nights after booking through Jet2. We were greeted by very friendly staff on the check in desk who was able to get us up to our room very swiftly. I had booked for a twin bed room, but upon seeing our room noticed that there was only one double bed. I went down to speak to the manager on the check in desk about this, he advised me to return back in the morning so that a new room could be reallocated. Having returned the next morning, as promised our... Read more
from Sheffield, United Kingdom
Submitted on 24-08-2016
Had a wonderful stay here in the Be Live Experience Orotava. Spent many days by the pool and experiencing the superb positioning of the hotel, with easy access to everything that we needed: beach, supermarket and restaurants. The staff were friendly and we enjoyed many laughs with the waiters and waitresses. The food was tasty with a different theme each night, which never left us disappointed. Overall it was a holiday that everyone thoroughly enjoyed.
from
Submitted on 07-09-2016
Stayed in be live la orotava with mum,husband got put in diff hotel from what we were told also put on high floor asked for diff room and lower floor was there 13 nights didn't get moved to last 2 nights of stay room was grimy over dated didn't get room cleaned daily or bedding changed daily very low star for being a 4 star wouldn't stay there if it was free staff were only helpful when it was for paying for something or if you got to speak to English speaking receptionist
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