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Gran Hotel Guadalpin Banus

Marbella, Spain (QRL)

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Based on 831 reviews
Room & Rates

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1 Queen Bed or 2 Twin Beds
Features a private furnished balcony

Relax - In-room massage available
Entertainment - Free WiFi, plasma TV with satellite channels, and DVD player
Food & Drink - 24-hour room service and minibar
Sleep - Egyptian cotton linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, free newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Family Room, Pool or Sea View, Terrace

Superior Family Room, Pool or Sea View, Terrace

3 Twin Beds or 1 Full Bed and 1 Twin Bed
1119-sq-foot (104-sq-meter) individually decorated room, furnished balcony with pool and partial sea views

Layout - 2 bedrooms and living room
Relax - In-room massage available
Entertainment - Free WiFi, plasma TV with satellite channels, and DVD player
Food & Drink - Kitchen
Sleep - Egyptian cotton linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, free newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Twin Room, Terrace, View

Superior Twin Room, Terrace, View

2 Twin Beds
323-sq-foot (30-sq-meter) individually decorated room, furnished balcony with pool and partial sea views

Relax - In-room massage available
Entertainment - Free WiFi, plasma TV with satellite channels, and DVD player
Food & Drink - 24-hour room service and minibar
Sleep - Egyptian cotton linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Junior Suite, Terrace

Junior Suite, Terrace

1 Full Bed or 2 Twin Beds
797-sq-foot (74-sq-meter) individually decorated room with a furnished balcony

Layout - Living room and dining area
Relax - In-room massage available
Entertainment - Free WiFi, plasma TV with satellite channels, and DVD player
Food & Drink - Kitchenette with refrigerator, microwave, and dishwasher
Sleep - Egyptian cotton linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Suite, 1 Double or 2 Twin Beds, Terrace, View

Superior Suite, 1 Double or 2 Twin Beds, Terrace, View

1 Full Bed or 2 Twin Beds
797-sq-foot (74-sq-meter) individually decorated room, furnished balcony with pool and partial sea views

Layout - Living room and dining area
Relax - In-room massage available
Entertainment - Free WiFi, plasma TV with satellite channels, and DVD player
Food & Drink - Kitchen with refrigerator, microwave, and dishwasher
Sleep - Egyptian cotton linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Junior Suite Deluxe, Terrace

Junior Suite Deluxe, Terrace

1 Full Bed or 2 Twin Beds
1292-sq-foot (120-sq-meter) individually decorated room, furnished balcony with partial ocean and pool views

Layout - Living room and dining area
Relax - Private spa tub; in-room massage available
Entertainment - Free WiFi, plasma TV with satellite channels, and DVD player
Food & Drink - Kitchenette with refrigerator, microwave, and dishwasher
Sleep - Egyptian cotton linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Suite Banus Front Sea View

1 Full Bed or 2 Twin Beds
861-sq-foot (80-sq-meter) individually decorated room, furnished balcony with ocean and beach views

Layout - Living room and dining area
Relax - In-room massage available
Entertainment - Free WiFi, LCD TV with satellite channels, and DVD player
Food & Drink - Kitchen with refrigerator, microwave, and dishwasher
Sleep - Egyptian cotton linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Single Room, 1 Full Bed, Terrace, View

Single Room, 1 Full Bed, Terrace, View

1 Full Bed
291-sq-foot (27-sq-meter) individually decorated room, furnished balcony with pool and partial sea views

Relax - In-room massage available
Entertainment - Free WiFi, plasma TV with satellite channels, and DVD player
Food & Drink - 24-hour room service and minibar
Sleep - Egyptian cotton linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Phone, safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Family Room, Terrace

Standard Family Room, Terrace

3 Twin Beds or 1 Full Bed and 1 Twin Bed
1119-sq-foot (104-sq-meter) individually decorated room with a furnished balcony

Relax - In-room massage available
Entertainment - Free WiFi, plasma TV with satellite channels, and DVD player
Food & Drink - 24-hour room service and minibar
Sleep - Egyptian cotton linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, free newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Economy Double Room, Terrace

Economy Double Room, Terrace

1 Full Bed
291-sq-foot (27-sq-meter) individually decorated room with a furnished balcony

Relax - In-room massage available
Entertainment - Free WiFi, plasma TV with satellite channels, and DVD player
Food & Drink - 24-hour room service and minibar
Sleep - Egyptian cotton linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, free newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

zzzzz

1 Queen Bed or 2 Twin Beds
Features a private furnished balcony

Relax - In-room massage available
Entertainment - Free WiFi, plasma TV with satellite channels, and DVD player
Food & Drink - 24-hour room service and minibar
Sleep - Egyptian cotton linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, free newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

zxx

1 Queen Bed or 2 Twin Beds
Features a private furnished balcony

Relax - In-room massage available
Entertainment - Free WiFi, plasma TV with satellite channels, and DVD player
Food & Drink - 24-hour room service and minibar
Sleep - Egyptian cotton linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, free newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

zxxxx

1 Queen Bed or 2 Twin Beds
Features a private furnished balcony

Relax - In-room massage available
Entertainment - Free WiFi, plasma TV with satellite channels, and DVD player
Food & Drink - 24-hour room service and minibar
Sleep - Egyptian cotton linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, free newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

zzz

1 Queen Bed or 2 Twin Beds
Features a private furnished balcony

Relax - In-room massage available
Entertainment - Free WiFi, plasma TV with satellite channels, and DVD player
Food & Drink - 24-hour room service and minibar
Sleep - Egyptian cotton linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, free newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Gran Hotel Guadalpin Banus
C/ Edgar Neville, s/n Nueva AndalucŪa, Puerto Banus, Marbella, Spain 29660

Rooms
Make yourself at home in one of the 180 individually decorated guestrooms, featuring minibars and DVD players. Rooms have private furnished balconies. Plasma televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and bidets.

Amenities
Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this aparthotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.

Dining
Enjoy a meal at one of the aparthotel's dining establishments, which include 3 restaurants and a coffee shop/cafť. From your room, you can also access 24-hour room service. Mingle with other guests at a complimentary reception, held daily. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this aparthotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

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Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • A resort fee is included in the total price displayed.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100.00 per vehicle (roundtrip)
  • Self parking fee: EUR 15 per night (in/out privileges)
  • Valet parking fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes
 

The charges below are included in your overall room price:

  • Resort fee
The resort fee includes:
  • Breakfast
  • Pool access
  • Beach access
  • Fitness center access
  • Internet access

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Babysitting
  • Beauty Shop/Salon
  • Business Center
  • Coffee Shop
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Free Breakfast
  • Gift Shop on Property
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 831 reviews
from uk
Submitted on 18-05-2016
My husband and I continue to return to this hote, we visit October and February it's a delight. Summer months very busy very very expensive , staff are charming and always remember us. When visiting for a cocktail in high summer was very busy and trendy, outside of this period is delightful
from Washington tyne and wear
Submitted on 19-05-2016
Just come back from a girls weekend and loved the hotel. Great location and staff. Room was modern and clean with a lovely terrace. Staff very helpful. Meals and cocktails at pool bar are delicious. Breakfast was amazing! Lovely to have the beach so close . Location of the hotel is ideal, so close to bars and restaurants. Would definitely class it as a hotel more suitable for adults rather than families. A fair amount of noise at night with people coming and going that doesn't bother you as an ... Read more
from Taunton, United Kingdom
Submitted on 19-05-2016
v relaxing environment - spent 3 nights here and throughly enjoyed every one. only gripe was surprised that there was no kettle in the suite and despite having a kitchen area - No pans etc to boil water for a coffee - Would have expected a coffee machine. Service was faultless and amazing breakfast Suspect in high season it would be difficult to secure a bed by the pool but in May they are easily come by and the pool area is incredibly relaxing
from London, United Kingdom
Submitted on 22-05-2016
We were with friends for 4 days and then had 3 nights at Guadalpin Banus where we had stayed on 2 previous occasions. What we like about the hotel is the wonderful position on the beach and with the new decking and promenade only a 15 minute (for 2 70 year olds)walk from Puerto Banus. There have been improvements since we were last there and the hotel looked brighter and our suite much more modern than last time.We were only a few steps from Reception and had a nice sitting room overlooking th... Read more
from Gibraltar
Submitted on 24-05-2016
The restaurant was empty one night, but the service and food was incredible, not sure why people didnt stay to eat. I suppose its because the Puerto Banus marina was next door. The hotel is on the beachfront, i had a junior suite and what a lovely sight. My partner and i thoroughly enjoyed staying the weekend. If something, the beds were uncomfortable but everything else was fantastic. From the service to the cleanliness, overall view of the pool and the beach within sight was also great to wake... Read more
from Maidstone, United Kingdom
Submitted on 01-06-2016
An excellent stay.thoroughly recommend the rooftop suites with hottub.actually was ideal for us with small child to run around the large lower deck terrace while we enjoyed the all day and evening sun looking down on the pool.the location is perfect.the staff are helpful and friendly.we stayed half board and the food was superb.a different menu every day.there was also an alternative menu which allowed 25 euros per person for things like chateau briand. Entertainment was classy with a Sinatra a... Read more
from Bristol, United Kingdom
Submitted on 02-06-2016
My husband and I stayed at the Gran Hotel Guadalpin Banus for 3 nights from 23 May 2016. We stayed on a half board basis and the breakfast and dinner in the evening was very good. We stayed in a standard double room which was still perfect with a lovely view from the side looking out to sea. We loved the pool area and the service was also very good. Would recommend this hotel and will definitely be returning. Situated close to the Marina, a 10 min walk along the beach path. Perfect locatio... Read more
from Doncaster
Submitted on 02-06-2016
Myself and 3 of my friends visited this hotel in May 2016 for my friends 40th Birthday celebrations. Upon arrival staff were more than happy to help and wished my friend a Happy Birthday, it's the little things that matter the most for me. We straight away got a really good vibe and feeling about the hotel. Our rooms were interconnecting with a roof terrace, absolutely huge outdoor space, nothing like I have seen before at a hotel. It was lovely to be able to use this area if you didnt want to b... Read more
from Gillingham, United Kingdom
Submitted on 03-06-2016
We stayed at this 5 star hotel for a week in April. We had booked a junior suite but weren't happy with the first room as it had no view. We were then moved to a ground floor room with a pool view. The room was very large with a separate sitting area and very large patio, all fully furnished. It even had a small fully fitted kitchen. The hotel staff are very friendly and helpful. We ate in the hotel a couple of times and the food was always top quality. We also had room service for evening snack... Read more
from Gothenburg, Sweden
Submitted on 06-06-2016
This is a place for people who only go there once and book based on pictures rather than reviews. The photo's are all taken in nice angles but are not representative, the rooms are tiny and feel old and smelly. The food is not good (even by north europe-standards, nevertheless spanish) and the whole thing is basically a rip-off. Best thing about this experience was the transfer, the driver was super friendly and spoke great english. But the actual hotel I will not visit again, there are much ... Read more
from Nottingham, United Kingdom
Submitted on 15-06-2016
Spent 4 days here on a business trip. Transfer from Malaga about 55 minutes. Fantastic location on Mistral beach and with taxis outside to take you to Marbella or up to the mountain villages. Walking distance from Puerto Banus shops and bars, and the ferry to Marbella, even for me as a waddler, it's the heat not the distance. Taxi back from Marbella night out was about ‚?¨25, The room (104) was a double, on the first floor, a little tired, but with all the facilities you could need, and a sidewa... Read more
from Magherafelt, United Kingdom
Submitted on 18-06-2016
Stayed with my daughter from Monday to Friday. The staff were excellent and couldn't do enough for us. We were half board and had a great choice of a la carte every evening. The meal consisted of 3 courses, all amazing. Choice of two restaurants, Spanish or Italian. The atmosphere was very pleasant. We had the best time and were only ten minutes walk up the beach to the Port. We plan to go back in a few months time. Can't wait!
from Leyland, United Kingdom
Submitted on 19-06-2016
My husband had booked this as a surprise and what a lovely surprise ! He had booked a deluxe suite with a hot tub on the roof which was great too hot too use during the day but lovely just lovely at night and because your on the roof you have a spectacular view .... We even saw a shooting star !!! The room itself was lovely and clean with lots of room. Breakfast was ok Buffett style the only small niggle was the staff at breakfast were not very attentive I had to ask for coffee three times and... Read more
from
Submitted on 20-06-2016
We have just come home from an amazing 5nights stay. From the moment we entered the hotel reception we were greeted with happy smiley staff who couldn't do enough to help you! Our check in was 4pm but we had arrived early so our room wasn't ready but that wasn't a problem they took our cases let us change etc and off we went to explore. We received a phone call an hour later to say room was ready! When we got to our room we weren't disappointed the pillows were like marshmallows soooo comfortab... Read more
from Kolkata (Calcutta), India
Submitted on 22-06-2016
Last year nov'15 we stayed there for a holiday, Outstanding Property..... probably the best in Marbella Spain, if u stay in a Superior Junior Suite Sea View ..... it's heaven. The pool is awesome... & very close to the beach. Terrific resort.
from Glasgow
Submitted on 26-06-2016
Location: Checked. Hotel on the beach. Can just walk down to the beach 2 minutes and there are chairs there. Its only 10 minutes (max) walk along the beach to marina, restaurants etc. Hotel: Travel with young mates. 1 room suite sea/pool view and 1 standard pool view room. Suite was brilliant. Nothing to complain about. Standard room was also great. Great spread for breakfast, cannot fault anything. Its a great classy hotel on the beach, really good location. I cannot fault anything. Will re... Read more
from
Submitted on 27-06-2016
This hotel was absolutely amazing! Very quiet and relaxing but also child friendly! The rooms were very big with a modern/posh feel to the design. The hotel was immaculate, services were great! Literally on the beach front but still very quiet at night which is good! Cannot wait to stay here again next year! All the staff are very friendly and welcoming! The food was lovely but the only word of criticism I would have is how varied the menus are.. We could've done with some more variety being hal... Read more
from Halstead, United Kingdom
Submitted on 27-06-2016
Just returned from a weekend break , Excellent location , clean rooms and very comfortable beds . Breakfast was lovely and not too busy and staff were friendly ( great omlette ) just a short walk to the marina Cant wait to return
from uk
Submitted on 27-06-2016
Very nice hotel, our room was a Junior sweet it was fantastic and it was right on the beach staff were lovely treated us so well. Would totally recommend it, and will be going again next year there a restaurant right in front of the hotel, you have to book my god it was
from Cheshire, United Kingdom
Submitted on 30-06-2016
This is a lovely well located hotel right on the beach. The public areas were clean and well looked after. Sadly for us, we had a scruffy room in need of refurb. What was more disappointing was that I had emailed the hotel prior to arriving to request that we didn't have a room that hadn't been refurbed as I had read reviews previously from other guests noting their disappointment with this type of room. I was assured that there weren't refurbing any rooms but we saw workmen around the hotel ... Read more
from Wakefield, United Kingdom
Submitted on 08-07-2016
This hotel was our second choice , but so glad we did not get in to the one we wanted to , the hotel was very nice , we had three children ranging from 9 months to 5 years , we had junior suits ,the rooms where very clean all had nice views separate living areas with kitchenetts , the pool area was very nice and kept spotless , bar staff and waiters could not do enough for you , the restaurants where very nice all different foods served . two minute walk to the beach and fifteen minute walk to t... Read more
from Wales, UK
Submitted on 08-07-2016
This hotel is in a beautiful position about 15 minutes walk along the boardwalk to Puerto Banus harbour and a short taxi ride from out the front of the hotel and positioned right on the beach. We paid quite a lot for bed and breakfast and the breakfast did not disappoint. It was very, very good with plenty of choice and a lovely outside eating area. The champagne bar on the beach was also excellent with lovely staff - especially the blonde girl with the short hair but all staff in this bar w... Read more
from Manchester, United Kingdom
Submitted on 11-07-2016
Beautiful hotel, friendly and helpful reception staff. They give you all the information you need to get you holiday off to a great start. We had a lovely room, the view might not have been picture perfect but then we only stayed for 3 nights but yes we had a side sea view and the balcony was very well appointed, plenty of room with great furniture. Great pool area, nice pool bar with good menus and again great service too. Taxis are waiting outside or it's a short walk along the boardwalk to Pu... Read more
from Edinburgh, United Kingdom
Submitted on 11-07-2016
This is our third stay at this hotel with the first two being short two night stays. This time we stayed for one week, so had an opportunity to take advantage of all the hotel has to offer. We had booked a standard room, which was quite small but had a fabulous bathroom and really large comfortable balcony with great views over the pool and beach. Free wifi is the best we have experienced in a hotel. The hotel staff were all really helpful and friendly but respectfully distant. There were plent... Read more
from London, United Kingdom
Submitted on 13-07-2016
My husband and I had a weeks stay and we could not fault the hotel. Our room was small ,a little tired but clean had all we needed and we got a good deal Every member of staff was excellent from Champagne bar to the main restaurant. Only a 15 minute walk at the most into Puerto Banus .We would definitely stay again
from Wilmslow
Submitted on 15-07-2016
A short 4 night stay, superb location being walking distance from the main port; beautiful runs along the promenade and boardwalks every morning and can stop off at the outdoor gym area; access to all the bars and shops if you don't mind a walk but plentiful taxis on standby. Beach bars and high street restaurants expensive but if you shop around you can find good value for money. Main port gets very sleazy after midnight, not a place for under 18's.
from Colchester
Submitted on 16-07-2016
Nice Hotel, good location and only a 15minute walk to Puerto Banus, stayed for a week with family in July 2016. All the staff were pleasant and helpful with a good selection of bars and restaurants. Most of the facilities at the Hotel are good but the Gym could be a bit bigger with better equipment. Some of the furniture in the rooms and round the pool was a bit tired and to reserve a pool side bed has to be done before 09:00, as noticed a lot of the beds are reserved with towels and then not u... Read more
from London, United Kingdom
Submitted on 16-07-2016
4 girls stayed in a 2 bed suite here. It was actually two good sized bedrooms with interconnecting doors onto the lounge / dining room area. This worked perfectly for us. We had a kitchenette area, as well, with a full size fridge - this came in handy for our duty free and water. We brought snacks/ mixers and the water from the local petrol station a 10 minute stroll up the road!! Saved a lot of money not using the mini bar drinks etc! The room and hotel was very clean. The decor is a little sta... Read more
from Boca Raton, Florida
Submitted on 18-07-2016
We love Spain and most of all its tourism services. We visited the hotel with high expectations because of its Web site and the location. Since we got we felt disappointed, the hotel is really old and it's not well maintened, the walls are dirty, it is important to be carefull and keep the rooms update, the furnitures at the terrace are oxidated and old. The service at the pool is really poor, you need to organize your beds at the beach, only one towel is provided by Guest. For example 3 time... Read more
from Spain
Submitted on 21-07-2016
I go every year as a treat for the last 5 years. Always book a suite with hottub upstairs on balcony. Short taxi away to banus (or a stroll down if not wearing heels) Excellent service everytime I have been. Looking forward to next visit
from Seattle, Washington
Submitted on 02-08-2016
Just checked in. Was provided what appears to be the worst room in the hotel. Ground floor, right by the pool. In fact there is currently a group of people in lounge chairs less than 3 feet from our balcony. For $1200 / night I would expect a bit more privacy, rather than essentially having a room "at" the pool. Noisy, no privacy at all. Spoke with the front desk and informed there are no other rooms available. Upper floor rooms do appear to be more private. Definitely not worth the rate. A... Read more
from New Delhi, India
Submitted on 02-08-2016
this is not a 5 star hotel. the hotel is dated and the rooms were bad. the pool side is also not 5 star quality. i would not stay here again. some of the front desk staff was very rude! i don't recommend it .
from Farnborough, United Kingdom
Submitted on 02-09-2016
Location is great, right by the beach with an amazing view and not far into town. Our room was very cramped and not much storage for clothes or power points but the balcony was lovely. Would be nice if they could clear the splattered mosquito's off the walls. Rooms with roof terraces looked amazing!! Bit tricky trying to get a cab into town at peak times, waited 30mins on one occasion - not a long walk but the path isn't lit up the entire way which was a teeny bit scary. There's nothing the s... Read more
from London, United Kingdom
Submitted on 03-09-2016
The rooms are slightly dated ( but large and clean ) but the hotel overall more than made up for this - Good service , Lovely pool area and breakfast buffet and located in beautiful quiet leafy residential area Which we personally loved . You would need a car )or be prepared to take taxis ) to get into Marbella- but there are so many nearby ( by car ) places to go -we went into old Marbella which is amazing at night and to the lovely market in Banus for bags and clothes . I agree with the rev... Read more
from Swansea, United Kingdom
Submitted on 07-09-2016
The fourth time here for my wife and I and excellent as always. We rented an top floor suite with rooftop terrace and jacuzzi. Very relaxing, and a real treat. Only a short 10 minutes walk to Puerto Banus. Breakfast excellent and huge variety on the buffet. Great all round. Just wish you could check in slightly earlier than 4pm to make best use of the hotel if there for a short one night visit as here.
from Sao Tome, Sao Tome and Principe
Submitted on 08-09-2016
Excellent hotel, exellent people, excellent rooms, excellent room service, excellent swimingpool, magnificient landscape. This hotel is near the beach but it's unfortunate that we have dark sand. Without doubt is a place to return!
from Sheffield, United Kingdom
Submitted on 08-09-2016
Great location and feel to this hotel, breakfast always first class, you can venture into the port with an easy 15 minute walk, we enjoyed going to Marbella old town, especially orange square, cab ride is about 15 mins. Stayed in a rooftop suite, this had fantastic outdoor space and views
from Huddersfield
Submitted on 10-09-2016
Visited for a girly 4 night break to relax and sun bathe in "5 star" luxury. The hotel is convenient to puerta banus harbour, has a pleasant coastal path running in front of the hotel and a nice pool area and section on the beach. Unfortunately we weren't able to enjoy this due to the pool party each afternoon complete with blaring music and middle aged drunk partygoers drinking, swearing and making out in the pool in the middle of toddlers and babies. The evenings warmed up between 2 and 6 ... Read more
from London, United Kingdom
Submitted on 12-09-2016
Just got back from a 5 day break from this lovely positioned hotel what more could you want !!! The weather was spot on. This was my 3rd visit and every time the staff and team make if effortless nothing is a problem as always. Credit to Victor the reception manager and Julio always ready to help no matter what situation there in nothing is a problem good old customer service which we lack in today's society!! I am retuning back in 2017 all being well. We had the banus suite which was fantastic ... Read more
from
Submitted on 13-09-2016
Just back from our annual September holiday to this hotel. This year we got an upgrade from junior suite to a roof top jacuzzi suite. I found it a bit hot to use the rooftop but my other half loved it! Yes there are little areas of the rooms that could be improved but we just love the location and the size of the junior suites are great. Well worth the extra money to upgrade from the standard rooms in my opinion! Just don't go expecting a 5* Dubai hotel interior and you won't be disappointed. No... Read more
from Glasgow, United Kingdom
Submitted on 13-09-2016
I have stayed at this hotel on two previous occasions, I couldn't speak highly enough of the staff & there customer care, not to mention the quality of the hotel in regardless to the cleanliness, quality beds & decor. I have booked breakfast on every occasion,it is the best selection & quality food I have ever had the pleasure of eating. I have just recently returned having stayed there for five nights. I can say that the hotel is still really special. The new Italian restaurant down stairs is... Read more
from Birmingham, United Kingdom
Submitted on 14-09-2016
great location, large comfortable room, great pool , really good breakfast..loads of choice, would definitely go back. would recommend junior suite for lots of space and plenty of mirrors! very relaxing hotel, plenty of staff.
from
Submitted on 16-09-2016
We stayed in the Junior Suite Deluxe which was absolutely amazing! Probably the best hotel room we have ever stayed in. The top terrace is incredible. Photos on the website do not do it justice. The reason for giving it 4 stars and not 5 is simply comparing to other 5 stars in Spain. For example; no waiter service around the pool or on the beach (there are bars there but you have to go yourself) and hotel facilities needs some care (lifts/paintwork) This is not a negative, as we loved our stay... Read more
from Bristol
Submitted on 17-09-2016
Lovely hotel, on the beach, about 15 mins flat pedestrian walk to the beautiful harbour in Puerto Banus . Reception staff quite formal, more casual in breakfast and snack areas. Great comfortable snack bar , with sea views at front of hotel. We chose a superior bedroom , with sea view. The view and large balcony was great, but at the expense of the bedroom. The room was quite small, it was a room attached to a 2 bed suite and let out separately sometimes. The suites looked beautiful thoug... Read more
from chester le street
Submitted on 20-09-2016
I have stayed at this hotel on many occasions and again we had a great holiday. The service we received from the moment we arrived was fantastic, from the reception staff, the restaurant staff to the ladies who prepare the rooms, nothing was too much trouble. We had to wait for our rooms as we arrived early before check in, this was not a problem as we just went for lunch while we waited. We had a perfect room overlooking the pool and sea we booked a Junior Suite, well worth it. Breakfast was ... Read more
from Dublin
Submitted on 21-09-2016
The Gran Hotel Guadalpin Banus is a special sort of place. Some of the rooms have large balconies, some with spiral staircases. This can be a disadvantage as sound travels not only from balcony to neighbouring balcony, but also from floor to floor. It is a good thing that hotels cater for minorities and the GHGB seems to have cornered the market. It is important that women from Essex have a place to go for weekend symposiums. These girls sit on their balconies all night discussing the theory of... Read more
from
Submitted on 24-09-2016
Beautiful, clean hotel. Excellent location just a 10 minute walk to Puerto Banus Marina. Spacious rooms all with balcony. Staff very rude and strangely didn't understand English if you had a problem! Breakfast is fantastic, wide variety and served till 11am which was a bonus! The prices for drinks, food and spa treatments is off the chart extortionate! ‚?¨90 for a bottle of Mo√ęt! ‚?¨4 for a Sprite, ‚?¨25 for a burger & chips ‚?¨80 for 1 hour full body massage. Would I go back? YES! but I ... Read more
from Amsterdam, The Netherlands
Submitted on 25-09-2016
Excellent hotel. Right at the beach, beautiful location and just 15 minutes walk to Puerto Banus centre. Fab room with a rooftop terrace with a jacuzzi on it. Small bathroom though. Very good breakfast buffet. Excellent hotelservice. Alas ... The human behaviour is worth mentioning although there is not much the hotel can do about it. Meaning the obnoxious habit of reserving your chair at the beach by throwing your towel at a seat and then disappear for a while (Especially Russians and Brits ...... Read more
from London, United Kingdom
Submitted on 26-09-2016
I have just returned from a 3 night stay at this hotel and I was impressed. I was a little worried by some of the reviews saying it was old and tired but I have to say it was a lot better than I expected. Our room was clean With a lovely view. Staff were friendly mostly! (Pool staff could do with smiling a bit more!) Food in the hotel was fantastic. We had breakfast included and it was lovely. So much choice and service was great. We ate one evening at the hotel and it was beautiful. We had such... Read more
from Dammam, Saudi Arabia
Submitted on 27-09-2016
I just spent 10 nights at the Gualalpin Banus and really enjoyed my time there. There were a few ups and downs, but not enough to deter me from staying there again. I had some trouble with the sensor in my bathroom, which was rapidly fixed. The room was pretty small, although I managed, as I was on my own, but wouldn't have been happy sharing with someone, as there wasn't enough room for luggage. However, minor niggles aside, the location can't be beaten. Only a short walk to the port along... Read more
from London, United Kingdom
Submitted on 29-09-2016
Stayed for 1 night. Room was a bit small and light switches a bit awkward. Hotel is by the beach. Pool area is nice. Didn't eat any of the food. Rate is a bit pricey and would class this as a 3* hotel
from Swindon, United Kingdom
Submitted on 01-10-2016
It was our first holiday with 18 months old girl. On arrival we had a junior bed prepared and they asked us if we wanted a cot as well. (all free). Our hotel room included a fairly large living room, small kitchen, bedroom, large bathroom with jacuzzi and enormous terrace. Just before departure I've emailed to the hotel asking for a room with the sea view and we had it all - the sea, the pool and mini garden on the terrace. The staff was super friendly and happy to help. The hotel is situated 2... Read more
from Buckingham, United Kingdom
Submitted on 14-10-2016
Great place again another lovely stay at the hotel Staff good rooms very good room service excellent We will be going again 5th year in a row Cocktails in bar are very good Breakfast is nice on the patio They should bring back eggs on buffet as we had to que behind omelette grabbers to get fried or poached eggs Only complaint so must be good Have a massage in ground floor Thai room absolutely brilliant
from Warrington, United Kingdom
Submitted on 17-10-2016
A tired hotel that may have been 5 star many moons ago -- Food although good is very limited in choice for half board guests - Not much to do close to the hotel IE bars etc -- The PYR seems a better bet if you go with Jet2 - or stay in Marbella and have the odd night in Banus
from London, United Kingdom
Submitted on 18-10-2016
My wife and I have been coming to this hotel for short spring and autumn breaks since it first opened in December 2004 during which time it went through a period of decline due to the recession. However recent ongoing renovation and the addition of new facilities has put it back on the 5* map. The staff have always been charming, polite and helpful and continue to be so. The addition of and outside grill room makes dinner under the stars with live musical accompaniment very enjoyable. The positi... Read more
from Amstelveen, The Netherlands
Submitted on 18-10-2016
Unique location on the beach at about 10 minutes walk from Porto Banus. Beach, pool and facilities all very good. We enjoyed a superior suite with all luxuary amanities. But the room could do with a little maintenance. The bathroom is old. Breakfast is extremely good but only starts at 8. So if you have an early golftee time or departure you have to order room service or take out. The most positive thing in this very good hotel is the excellent service by very very friendly personell. We really ... Read more
from Bristol, United Kingdom
Submitted on 20-10-2016
Checked in for a week in a junior suite. Hotel booked as it was rated 5 Star but that is open to interpretation. One persons idea of 5 star may differ from others. We arrived late evening and into the reception area, which is not particularly big or grand, Couldn't help noticing straight away that some of the wooden tables had dents and dings in. Then there was the reception staff. I would describe the greeting as poor. We were checked in as if it was a function had to be done and staying at a m... Read more
from London, United Kingdom
Submitted on 22-10-2016
Stayed in beachfront banus suite for a week last week. Loved the room itself, with floor to ceiling windows overlooking the sea. Would want this suite again. Couple of small things if i was being picky....small leak under bath when shower was on. And cleaner missed dust around the place...but no big deal. Adequate breakfast...choice for everybody. Restaurant was very nice. Pool area lovely. Reception staff were very welcoming...always a smile and a hello...Definately coming back here. Loved it.
from Paris, France
Submitted on 28-10-2016
First of all, when I book a 5star hotel, Suite, the least I expect are 2 bottles of water for free as a welcome in my room. But not in this hotel. Secondly, roomservice is TERRIBLE. It takes 1,5hour to get a ceasar salad. Lastly, very rude staff. Never again :)
from Brussels, Belgium
Submitted on 30-10-2016
We love this hotel. This is our 3rd time here. We have been here on 2 previous occasions as a couple, with our daughter or with older relatives. We always book the junior suite with the rooftop jacuzzi. The location is absolutely superb. Right by the sea in a quieter area of puerto banus. We always rent electric (mountain or city) bikes. The breakfast is quite good, with cava and a large choice of fruit etc. You can have your eggs made by the cook according to your choice. The staff at the recep... Read more
from Hebburn, United Kingdom
Submitted on 31-10-2016
This is a great hotel with very friendly people running it. All staff were always polite and helpful. Would have no issues staying here again. as can be seen in only rated this a 4 as opposed to a 5. This was only for minor issues. The main lifts being one, the often passed us by even though the call buttons were lit. The second issue was the hot products at breakfast. We had breakfast at several times between 8 and 11. Whatever the time was the hot product was only just warm. Great cold spread... Read more
from Manchester, United Kingdom
Submitted on 01-11-2016
If you can get the upper level apartments they are on 2 tiers With a Jacuzzi overlooking the sea Fantastic location Breakfast outside looking at the sea Nice walk along the promenade to Banus Food good breakfast brilliant Quiet location but easy walk to nightlife
from Leicester, United Kingdom
Submitted on 01-11-2016
We have rarely stayed in such a magnificent room, I should say rooms. A large lounge with dining area a massive bedroom, well fitted wardrobes and a very good bathroom. All looking out to a very large terrace with a dining area and settee/easy chairs. With views of the pool and sea. The location is right on the beach and with nice flat walking as far as anyone might want, all with views of the beach/sea. Excellent food every night in the 2 restaurants with full waiter service, what a pleasure th... Read more
from Manchester, United Kingdom
Submitted on 02-11-2016
My husband , son and myself recently stayed for 5 days whilst attending a wedding along with friends who also stayed. We had a fabulous suite , with plenty of room . The staff were very obliging, especially on reception. Breakfast was delicious as was Sushi at the poolside. We would definitely stay again
from Sheffield, United Kingdom
Submitted on 07-11-2016
I3 October 2016 ‚?? 20 October 2016 I came away with my mother for a last minute holiday. When we arrived at Hotel the staffs were all very welcoming and helpful. We stayed in the Superior Junior Deluxe Suite which was lovely and very spacious. I am Coeliac (cannot eat Gluten or Wheat) and I was very worried about what I would be able to eat, but I managed to find something to eat off the menu every day. We were half board and the restaurant staff was extremely helpful. There was also an Ita... Read more
from
Submitted on 14-11-2016
Two friends and I stayed here for three nights in two bedrooms. The day we arrived the sun was shining, the sea was blue and it was 20 degrees .... in early November!! The hotel is located right on the beach and with a beautiful pool area overlooking the sea. Gorgeous location. The hotel is billed as 5 star but it is more like an Irish 4 star. Lovely comfortable room, great buffet breakfast and the views from our room made it really special. A 10 minute or so walk brings you into the port wher... Read more
from
Submitted on 16-11-2016
Short break for my birthday. Lovely hotel with helpful staff in a fantastic beach front location. We booked a junior suite with hot tub which was perfect for a relaxing weekend. 15 minute walk into Puerto Banus mariner and lots of shops, restaurants and bars. The hotel was quiet as out of season which suited us fine but this also meant there wasn't any evening entertainment and the hotel shop and spa was closed. Minor niggles would be the lack of a kettle in the room despite booking a suite an... Read more
from Birmingham
Submitted on 21-11-2016
We have spent a week at this hotel and we can only say its been one of the best stays. The service from beginning to end in all department we would say was impeccable. We had half board and the breakfast buffet was all you could wish for with a fantastic choice. Dinner at night in the choice of two restaurant was excellent and its has been the best half board meals we have experienced, akin to fine dining. The facilities throughout the hotel were marvellous We will be visiting this hotel again... Read more
from sheffield
Submitted on 28-11-2016
All staff very friendly and helpful although the waiters seemed to favour those who obviously had mega-dosh!! Room was nice but not 5*. Noticeable thick dust on table base in a newly cleaned room and bath was looking tatty. Meals were nice but no-one explained that we could use the Italian restaurant which would have been more to our taste. One thing I really loved was the Pierre Cardin blanket we had and it's now my ambition to own one! The terrace was fabulous and we spent a lot of time there.... Read more
from Luxembourg City, Luxembourg
Submitted on 04-12-2016
I was expecting more from a five star hotel. Did not get the same welcoming and service level as at other hotels at the same level in Spain and France. The room I had definately need refurbishment and the reception area was not very impressive. The outside terass looked nice but visiting late in November it was too cold to have lunch outside. The location was perfect just by the sea, with sea view from the balcony and walking distance to Puerto Banus. They should be able to do more with this pla... Read more
from Antwerp Province, Belgium
Submitted on 05-12-2016
I have stayed in this hotel on business and also personal visits. It is located in an excellent hidden away area facing the ocean. Walking distance to Puerto Banus. Plenty of taxi's available outside the hotel. Rooms are very good, stocked up and very clean. Also the restaurants are good! The massage centre down stairs is a must try. Ask for "Tarifa" - she is an excellent massage therapist (professional).
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