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The Westin Palace, Madrid

Madrid, Spain (MAD)

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Hotel Specials
Hotel + Flight from
WAS
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Package Specials
Based on 3759 reviews
Located in the heart of the Spanish capital, and within walking distance of prestigious museums and the main business and shopping district, The Westi
Room & Rates
Deluxe Double or Twin Room

Deluxe Double or Twin Room

1 Full Bed or 2 Twin Beds
312 sq feet (29 sq meters)

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Phone, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Junior Suite, 1 King Bed

1 King Bed
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Premium Room, 1 King Bed

1 King Bed
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Room

Deluxe Room

1 Queen Bed or 2 Twin Beds
312-sq-foot (29-sq-meter) room with courtyard views

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Room

Executive Room

1 King Bed or 2 Twin Beds
312-sq-foot (29-sq-meter) room with courtyard views

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Suite

Executive Suite

1 King Bed
969-sq-foot (90-sq-meter) room with city views

Layout - Bedroom and living room
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Junior Suite

Junior Suite

1 King Bed
592-sq-foot (55-sq-meter) room with courtyard views

Layout - Bedroom and living room
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Premium Room

Premium Room

1 Queen Bed or 2 Twin Beds
312-sq-foot (29-sq-meter) room with courtyard views

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Premium Room, 1 King Bed

Premium Room, 1 King Bed

1 King Bed
312-sq-foot (29-sq-meter) room with courtyard views

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Premium Room, City View

Premium Room, City View

1 Queen Bed or 2 Twin Beds
312-sq-foot (29-sq-meter) room with city views

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Deluxe Room, 1 Double or 2 Single Beds (Premium)

1 Full Bed or 2 Twin Beds
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
The Westin Palace, Madrid
Plaza de las Cortes, 7, Madrid, Spain 28014

Rooms
Make yourself at home in one of the 467 air-conditioned rooms featuring minibars. Your room comes with a pillowtop bed. Premium TV channels provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Amenities
Be sure to enjoy recreational amenities including a sauna and a 24-hour fitness center. Additional features at this hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and limo/town car service.

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Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 38 per person (approximately)
  • Fee for in-room wireless Internet: EUR 19 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): EUR 19 per stay (rates may vary)
  • Fee for wireless Internet in public areas: EUR 19 per day (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: EUR 19 per day (rates may vary)
  • Valet parking fee: EUR 38.77 per night
  • Pet fee: EUR 33 per pet, per night
  • Rollaway bed fee: EUR 55 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 225.00
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 585.00

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Business Center
  • Complimentary Coffee
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 3759 reviews
from Zug, Switzerland
Submitted on 01-16-2017
We spent a long weekend (Thursday - Sunday) in the Palace adn really enjoyed ourselves. We were offered a multiple upgrade upon check-in (part for free and part we had to pay). I cannot judge the restaurants as we did not eat in the hotel, but the room service (for drinks) was very good, even when dealing with our more complex wishes, and very fast. The bar services (in the lounge area) was highly competent and they tried very hard to speak English with us. The only "disappointment " was that, ... Read more
from Zurich, Switzerland
Submitted on 01-15-2017
After a 400 miles drive we arrived by car at the hotel Westin Palace in Madrid around 2pm. No bellboy around. After five minutes we got finally the attention of somebody from the house. My husband and I were traveling with our lovely and well educated dog. As often we booked over booking.com and informed the hotel via booking.com, that we were travelling with our dog (38 kg) and were arriving by car. Before we booked, we always check the terms and conditions about pets. On booking.com we found, ... Read more
from Bangkok
Submitted on 01-15-2017
This is one of the best hotel I stay, judging from an experience traveler who normally travel abroad once a month. - The hotel itself is a historical place, tourist stop by to take a picture of the dome inside the hotel. - The room is a standard 4-5 star hotel. Nothing fancy but has all the essentials. - The location is superb. On one side, it's a 5 minute walk to the Prado and after that to one of the nicest park in middle of the a big city. One the other side it's a 10 min walk to center of... Read more
from Los Angeles, California
Submitted on 01-13-2017
Wife and I were here for 5 nights over the New Year holiday. We arrived to Madrid by train. From the train station, the hotel was an easy 10 minute walk. We left Madrid by air, the bus to the airport leaves from Cibeles which is a block away from the hotel. We took the Cercania C1 train since our flight leaves from Terminal 4 and C1 goes directly to 4. It was easy from the Atocha train station. The check in process was simple and easy, the lady that helped us was super friendly and helpful. Ou... Read more
from Montreal, Canada
Submitted on 01-11-2017
At first I choose this hotel for it's location, walking distance from Del Sol Plaza and a 10 min drive to S. Bernabeu (my boys wanted to watch Real vs Seville). If we put the location and the above mentioned aside, this hotel is a very nice hotel spacious hotel (Lobby, corridors, restaurants and rooms). I would go there again definitely.
from
Submitted on 01-11-2017
This was my second time staying in Westin Palace and I must say that the service and the quality of the rooms and amenities is really outstanding! Westin Palace is really worth its great reputation. Always a true pleasure to stay!
from
Submitted on 01-11-2017
Excelent option in Madrid.Perfect location, walking distance to Puerta de Sol, PLaza Mayor, museums, shopping options, park...,beautiful hotel, the best breakfast of my trip, and lovely staff. Would recomend and return to the hotel!!
from London, Canada
Submitted on 01-10-2017
We stayed at the Westin Palace in Madrid on the last night of our nine night trip to Madrid and Seville. The first four nights we spent across the street at the magnificent Hotel Ritz, but since our last night in Madrid would last only 13 hours (very early return flight), we decided to save some money and book through Priceline. We were very pleased that the 5 star "Express Deal" hotel we received was the Palace, as we were already very familiar with the neighbourhood. We assumed that the Pal... Read more
from California
Submitted on 01-09-2017
this hotel is so beautiful inside and out, you do feel you are in a palace. Rooms are very spacious, with very comfortable beds. Breakfast is wonderful, with a wide variety of authentic food available (love churros con chocolate). Wonderful service - thank you to Mr Flores and Mrs Hidalgo for fulfilling our every request and Alejandro the concierge for his help. Everyone was helpful, friendly and pleasant.This was an unforgettable stay in Madrid, and we can't wait to come back.
from Istanbul, Turkey
Submitted on 11-28-2016
centrally located, old fashioned (architecturally) property. Very attentive staff, courteous and helpful. Only negative point was with the sound, whereby either with the housekeeping, passersby or the floor above; if you've obsession, advisable to ask for a quite room.
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