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Silken Puerta Madrid

Madrid, Spain (MAD)

Hotel + Flight from
Based on 571 reviews
Room & Rates
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Silken Puerta Madrid
Juan Rizi, 5, Madrid, Spain 28027

Make yourself at home in one of the 194 air-conditioned rooms featuring minibars. Windows open for fresh air and city views. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature handheld showerheads and makeup/shaving mirrors.

Rec, Spa, Premium Amenities
Take advantage of recreation opportunities such as a fitness facility, or other amenities including complimentary wireless Internet access and babysitting/childcare. Additional amenities include wedding services and tour/ticket assistance.

Satisfy your appetite at the hotel's restaurant, which serves lunch and dinner. Dining is also available at a coffee shop/café, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, an Internet point, and audiovisual equipment. Event facilities at this hotel consist of small meeting rooms and banquet facilities.

Satisfy your appetite at the hotel's restaurant, which serves lunch and dinner. Dining is also available at a coffee shop/café, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at a bar/lounge.

The recreational activities listed below are available either on site or nearby; fees may apply.

The preferred airport for Silken Puerta Madrid is Madrid (MAD-Barajas) - 6.2 km / 3.9 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Know Before You Go

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: EUR 18.33 for adults and EUR 11 for children (approximately)
  • Self parking fee: EUR 17.43 per night
  • Rollaway bed fee: EUR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 571 reviews
from Braga, Portugal
Submitted on 14-03-2016
The worst thing is those that manage the hotel. THEY ARE VERY RUDE, THEY DO NOT CARE THE HOSTES... The announce a free shuttle but when they just want they cancel that service dispite you may book the hotel just because it should provide the free shuttle. THE HOTEL IS IN A VERY BAD PLACE. UGLE STREETS, any shops, no transportation, and breakfast as good as in the worst hostel... PLEASE DO YOUSELF A FAVOR AND AVOID THIS HOTEL
from Jaipur, India
Submitted on 18-03-2016
From outside looks very good but room comfort is below average not a value for money. Beds are not comfortable and also noise comes from outside. Toiletries are not of good standard. Front desk is friendly and fast. If improved can be good place to stay near airport.
from stirling
Submitted on 30-03-2016
Came here as a party of 2 couple,to celebrate my birthday. Lovely hotel with friendly reception staff. Loved that we could pick our own rooms from the iPad on arrival. Each floor has a different theme. Loved the 2 rooms we chose. Fantastic views across the North of the city. The rooftop bar on the Saturday night had awesome views and a great vibe. The lobby bar which we used initially after unpacking for a couple of celebration drinks was great, we were served by 2 ladies on the Saturday afterno... Read more
from Miami, Florida
Submitted on 28-04-2016
There is a plethora of Hotel options in and around Madrid. This one is nearby the IFEMA Convention Ctr. Walking Distance, not really but the hotel has drivers that can take you there fast, and I do mean fast..... I almost leave some of my breakfast within the van....... if you know what I mean. The rooms are clean, bedding is just right for a good night's sleep... bathrooms are also fine. let's say that this is a well run and maintained four star business hotel. Why wouldn't... Read more
from Kecskemet, Hungary
Submitted on 05-06-2016
Very clean,nice and helpful staff and a fantastic breakfast!A little bit far from city centre,but there is a bus station nearby.So overall a very good place to stay while you are in Madrid,this amazing city.
from Alpharetta
Submitted on 18-06-2016
$10 for hotel guests to park so we parked on the street... No one out front to help with luggage. Check in was at 2:30, almost 3 before we got the keys. Room was dirty, un-vacuumed ripped / worn carpet, dirty walls, TV barely larger than an iPad.. Overall pretty dated look. Bed was decent.. Overall, unless you need a cheap place near the airport to crash for a night, spend a few more bucks and stay somewhere better.
from Tel Aviv
Submitted on 28-06-2016
I stayed here for one night, in transit between flights. The room was modern and well equipped, although I have to admit that I did not have much time to enjoy it. They have an airport shuttle, which proved to be very convenient.
from Madrid, Spain
Submitted on 04-07-2016
Great trip to madrid and hotel was bang on lovelly stay well recommended, will go there again and again if I can nice area quiet and food really nice and well serviced and customer service was really nice
from Nice, France
Submitted on 23-07-2016
The hotel offers an airport Shuttle service that doesn't work for people flying before 7 am. Unfortunately they don't tell customers of this situation and portray the information in suttle way to mislead people. taxi transportation from the hotel to the airport cost as much as the cost of the room.
from Los Angeles, California
Submitted on 25-07-2016
Had a very unpleasant stay here. First night: 1.None of the hotel front desk staff spoke English. 2. Room keys needed to be re-programmed twice after first usage. Hassle and already exhausted from the flight. Really did not need that. 3. Dinner was horrible. Wait staff was efficient but cold. 4. Room was clean. Second day: 1. Extremely rude breakfast staff. Took away bread baskets while I was still getting some. And she had to roll her eyes too. 2. Room keys had to be re-programmed again. W... Read more
Submitted on 30-07-2016
Large and comfortable rooms with big bathroom. Very good breakfast buffet with variety of hot dishes, bread and hams. Staff is very friendly. The hotel is not near the town but there is a bus station near.
from Finland
Submitted on 19-08-2016
I stayed at Silken Puerta de Madrid for 2 nights during my layover in Madrid. One of the reasons for booking the hotel was that it offered free shuttle service to the airport and my continuing flight was going to be at 8am. However, do keep in mind that the hotel doesn't offer the shuttle service 24/7. The hotel didn't have a shuttle as early as I needed to leave but luckily my flight was delayed and I managed to catch a later shuttle. In case you need to catch a taxi the fee is around 25-30 eur... Read more
from frankfurt
Submitted on 01-10-2016
It is a nice design hotel with different designs on each floor, great. The restaurants and bars are great, too. Gym and pool were very disappointing - the expectations were much higher. The hotel is next to Cartagena metro station, which is between center and airport. In both cases one must change trains - at least once.
from Lisbon, Portugal
Submitted on 04-10-2016
I chose this hotel because I booked one day before my stay and it was the best price vs quality. Before my flight I booked my free transfer from Airport to the Hotel and it arrived on time. The Hotel is located more a less at the same distance between the Airport and the city center, near an office area. The room had a decent size and good amenities. The only negative thing was the window: It was cracked. The breakfast have also good products. The hotel had a free transfer from the Hotel to the ... Read more
from Sibiu, Romania
Submitted on 21-10-2016
I've stayed here for 3 nights on a business visit. It's my 3rd time here but haven't had the time to review it till now. This is a typical classic hotel: with average rooms, breakfast buffet and ordinary ambiance. I got that feeling of "I'm not sure if I hate it or love it" but it was pretty close to my office. The Internet connection is a nightmare. You have to open your browser and just type in the instructions the reception gave you each time you come into the hotel/room. Otherwise, I had ... Read more
from Bratislava, Slovakia
Submitted on 26-10-2016
I spent 1 night at the Silken and could not be more satisfied. The room was spacious with a comfortable queen sized bed, the bathroom was lovely and all amenities exceptional. You may have breakfast at the bar which is complimentary (not a wide variety, just plain toast and juice) or you may buy breakfast at the restaurant which includes a huge variety of meals, beverages and so on. The neighbourhood is quiet, with a few restaurants within walking distance. The hotel is very close to the airport... Read more
Submitted on 27-10-2016
You might see this hotel and think "It's a great deal" advertised at $600+ for a low $90 per night. You don't factor in the fact the hotel might be nice but the included "Airport Shuttle" is useless. You can try all you want to reserve it but they never "Have space on the shuttle." This would not be a problem except the only way to get there is by taxi which they charge a flat 20 euro rate (its only a 8 minute drive from the airport). I found this out after they cancelled my shuttle reservat... Read more
Submitted on 27-10-2016
Not one of the new ones but it's a 4 star hotel with good in room facilities. Two sinks, bath and shower. The reception was very nice and kind. We took it the night before our trip back to the airport as we came with a car. There's free parking on the street outside, no problem finding any.
from west sussex
Submitted on 01-11-2016
Booked today via Lastminute and could not resist the great rate on offer at the end of a holiday weekend. Arrived seven hours later and the smiling receptionist quickly checked me in and my room was like the photos on TripAdvisor. Very clean, large bed for single occupancy and a huge bathroom for a city hotel, bath and separate shower, bidet, toilet and sink with boxed toiletries including shaving kit and dental box. Room a great size. Standard choice of TV channels including all the regula... Read more
from Hastings, England, United Kingdom
Submitted on 05-11-2016
This is more of a business hotel, very comfortable but about 20 mins from the city. You need to get a taxi into the city which costs about 15 euros or the metro which is about 15 minutes walk from the hotel and about 12 stops. Also they could do with tea and coffee facilities in the room.
from Barnsley, United Kingdom
Submitted on 15-11-2016
I booked this hotel for the weekend for my boyfriends birthday. We had a wonderful time and couldn't ask for a better hotel. Yes the hotel is a little out of the centre but we didn't find this a problem at all. There is a metro only a 15min walk away, a bus stop just around the corner, at the cost of ?1.50 to the centre and a taxi which costs around ?15 The breakfast was lovely, the room was clean, towels changed everyday. We would stay here again, if we return to Madrid. Special shout... Read more
from Surrey, United Kingdom
Submitted on 20-11-2016
This hotel is very good- would highly recommend it if you have a meeting at one of the nearby offices. It's about 6km from the airport and they run regular free transfers to and from Barajas. Unfortunately the service stops at 8.30pm so arriving late is a 25-30 Euro cab ride. Got everything you need including a gym/ spa. Not a lot to do in the immediate vicinity - it's right by a main road and in an area of banks and offices so maybe not good from a tourist perspective however it was perfect for... Read more